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Floor Manager - Brigadiers Salary - Up to £40,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Floor Manager, who is a confident, hands-on and pro-active leader. You'll be working closely with the managers to lead a large FOH team, so will need to be able communicate effectively and inspire the highest standards of service and operations. The Successful Floor Manager will have: Prior experience as a Floor Manager or Restaurant Supervisor within a high-quality restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;
Join the Riviera Team as Assistant General Manager Riviera is a refined French-Mediterranean restaurant and part of the Emerald Hospitality Group, known for delivering exceptional dining experiences in stunning, design-led venues. We are looking for an Assistant General Manager who is passionate about hospitality, dedicated to service excellence, and eager to grow with us in a dynamic and supportive environment. As Assistant General Manager, you will play a key role in leading our front-of-house operations, inspiring the team, and ensuring every guest leaves with a memorable experience. You will work closely with the General Manager to oversee daily operations, uphold the highest service standards, and support the development of our growing team. We offer a clear career path, opportunities for progression within a fast-growing hospitality group, and access to innovative training and development programmes. What We Offer: • 50% staff discount when dining across all our restaurants, • Celebrate your career anniversaries with a gift voucher to enjoy in one of our venues, • Career development and training, including apprenticeships and leadership programmes, • Free meals and beverages during your shifts, • Take your birthday off — guaranteed, • Discounts on gym memberships (Virgin Active & Equinox), • "Refer a Friend" scheme (£100 bonus), • Workplace pension scheme The opportunity to be part of a talented and professional team, in one of London’s most elegant dining rooms If you’re ready to take the next step in your management career and be part of something special, we’d love to hear from you. Apply now and grow with us at Riviera.
Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
Job Opening: Karaoke Box: Bar-Supervisor, Bartender. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: • Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests., • Manage staff schedules, training, and performance evaluations., • Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere., • Makinging Coctails, and training staff where nesesalry., • Handle customer inquiries, feedback, and complaints with professionalism and courtesy., • Maintain inventory and order supplies as needed., • Ensure compliance with health and safety regulations., • Collaborate with management to develop promotional strategies and special events. Qualifications: • Previous experience in hospitality or entertainment management preferred., • Excellent leadership and interpersonal skills., • Strong organizational and multitasking abilities., • Passion for music and a knack for creating fun, engaging environments., • Be positive and have an approachable manner, • Ability to work flexible hours, including nights and weekends., • Proficient in basic computer applications and POS systems. What We Offer: • Competitive salary and performance service charge, • A dynamic and supportive work environment., • Opportunities for career growth and development., • Discounts on food, drinks, and private karaoke rooms, 50%off., • Company pension, • Christmas parties, • A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM, and sometimes morning, flexibility in requred.
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Popina Restaurant and Eatery is looking for a dedicated Supervisor to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor. What You’ll Do: • Support the General Manager and Assistant Manager in daily operations., • Lead by example during service, maintaining a strong presence on the floor., • Motivate and guide the FOH team to deliver consistent, high-quality service., • Handle customer interactions with professionalism and warmth., • Help uphold service standards, assist with training new staff, and foster a supportive team culture., • Troubleshoot day-to-day issues with a calm and solutions-focused approach., • Friendly, service-driven, and confident in guest-facing roles., • A strong communicator with natural leadership skills., • Energetic, positive, and able to boost team morale., • Calm under pressure and effective in a busy, fast-paced environment., • Starting pay: £13.50/hour (with a 3-month probation period)., • Performance-based increase to £14.50/hour after probation., • A vibrant, creative, and team-focused workplace.
Housekeeper Supervisor - The Gyle London Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guests to Argyle Square and this beautifully unique, cozy, and personalized travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles, and many more lovely features. We are looking for a Housekeeper Supervisor for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness and that will lead the team towards efficiency and proactiveness. This is a hands-on role and therefore needs an individual that will lead by example and work on the floor alongside the team on a daily basis. The Housekeeper Supervisor will manage the department alongside the Group Housekeeper Manager and the Hotel Manager, guarantee good level stocks, excellent training programs & SOPs, impeccable level of cleanliness throughout guests’ bedrooms, the hotel’s public areas, coordinating the department professionally and efficiency. We are looking for an experienced individual within the role. The knowledge of Health & Safety Regulation and chemicals handling is paramount to be considered for this position, together with a good command of English both verbal and written and great communication skills. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarged family at The Gyle London.
KAI Interiors is an award-winning, female-led London design company specialising in exceptional hospitality, residential, wellbeing, and workspace projects. Our Mission is to design inspiring spaces that cultivate social connection and collective wellbeing. Our Values Our values are a key component to attracting people we love working with. They are the guiding principles for how KAI Interiors operates and what we stand for. SYNERGY Thriving on connections to deliver exceptional, client-focused solutions. By fostering strong partnerships, we provide exceptional, tailored solutions that meet our clients’ unique needs. COLLABORATION Kindness, sincerity, and a proactive mindset are the hallmarks of this team that puts the collective before individual egos. CURIOSITY Curiosity encourages exploration of unconventional materials, innovative layouts, and unexpected design solutions that elevate a space beyond the ordinary. LONGEVITY Our design approach is strategic and focused on sustainability, ensuring that your interior is built to last and has longevity. Key Responsibilities: Meeting potential new clients and carrying out initial consultation and converting leads. Creating fee estimates ensuring you have taken on board previous learnings from time tracking. Design Development: Lead the conceptualisation and development of interior design projects, ensuring alignment with client needs and project goals. Business development ideas- constantly considering how we can grow, better streamline and become a more profitable business. Managing the team and their workload, ensuring everyone has a solid work life balance. Discussing Monthly monetary targets with Director and considering project timelines to hit them and workload. Team training sessions- considering what we need to be better and more effective. Client Interaction: Engage with clients to understand their vision, preferences, and requirements; present design proposals and revisions effectively. Project Management: Oversee multiple projects simultaneously, managing timelines, budgets, and resources to ensure successful project delivery. Collaboration: Work closely with architects, engineers, and contractors to integrate design concepts with structural and technical requirements. Mentorship: Provide guidance and mentorship to junior and mid-weight designers, fostering their professional growth and skill development. Research & Trends: Stay updated on industry trends, materials, technologies, and sustainable practices to inform design decisions. Technical Documentation: Prepare detailed drawings, specifications, and presentations using design software (e.g., AutoCAD, SketchUp etc). Carefully checking team drawings for errors. Site Visits: Conduct site visits to monitor project progress and ensure adherence to design specifications. End of project reviews: Checking products are all correct in line with the schedule, overall review of profitability and time tracking. Project administration ensuring our processes are implemented with the team and followed. Recruitment of new team members: Supporting in interviews Correspondence with office manager ensuring project invoices are sent out on time. Updating and researching systems and softwares that can enable team to work more efficiently. Software Advanced skills in using CAD software fluently, 2D and 3D Experience in PhotoShop, Indesign, SketchUp, and MS Office Experience Minimum of 6 years of experience in Hospitality Interior Design History of employment within the hospitality sector advantageous [bartending or floor staff, operations for example] Strong skills in Space Planning and Construction Drawings Experience in Interior Design, including concept development and design documentation, lighting design and styling Knowledge of FF&E selection (materials, finishes, detailing, and scheduling) Experienced in presenting designs to large rooms of people and managing clients and contractors You Self-confident and receptive to constructive feedback Ability to manage time, generate/manage schedules, and work flow of projects efficiently Quality experience dealing with contractors, sub-teams on site, including Architects and Engineers Excellent communication skills, including verbal, written, and visual. Exceptional attention to detail Ability to understand and generate plans creatively. Good communication skills & ability to present at a high level. Strong interpersonal skills, detail-oriented, and able to manage and coordinate multiple tasks simultaneously. Responsibilities Proactive about managing internal deadlines and standards of design Visualization and explanation of concepts to others Developing detailed designs and choosing materials Delivering design with a strong narrative linked to brand ideals Working in both 2D and 3D to communicate design intent Preparing visual packages for visual artists Managing the creative process on assigned spaces through to finished CGI Join the KAI Interiors Family If you are a motivated, driven, and a passionate individual with a keen eye for design and a desire to push boundaries, we want to hear from you. We want someone who is full of energy and eager to lead a team of designers and grow the business with us. At KAI Interiors, we value creativity, innovation, and a commitment to excellence. To apply, please submit your CV, portfolio and salary expectations to our info email. We look forward to welcoming you to our dynamic and forward-thinking team. Please note this position is office based in Hackney, London. Do not apply if you are looking for hybrid working. Thank you
Restaurant Manager, runs the day-to-day operations of a dining establishment. Their duties include managing the staff and operations, providing excellent customer service, ensuring staff are safe and that all food safety procedures are followed according to regulations. Having a keen attention to detail and being able to prioritise tasks are some of the key qualities required for a Restaurant Manager.
We are looking for an experienced Bar-back to join the team at Bread Street Kitchen in Stratford. Bread Street Kitchen, Bar & Rooftop, located in Stratford Cross, is the perfect destination for lunch, dinner and late-night drinks. In a stunning two-floor building in Queen Elizabeth Olympic Park, the restaurant offers a globally-inspired menu of Gordon Ramsay classic dishes, from traditional fish and chips to our classic beef Wellington. We also have an exciting array of exclusive Stratford specials, including the steak and ale pie. What you do as a Bar-back: You pride yourself on assisting our bar team and having a real flair and passion for amazing drinks as well as working with quality products and award-winning menus You are confident to maintain and carry out cleaning duties to the standard set by the Bar Manager You have some experience as a Bar-back with a good drinks knowledge and you know how to operate with all equipment in the bar You are able to work to tight timelines and take instruction from senior members of the team. You thrive on teamwork and cooperation to ensure all guests receive a memorable experience at all times You are keen to use your interpersonal skills, energy and interest in our products to ensure the highest standards are consistently achieved What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family 30% discount for your Friends & Family in all UK Restaurants Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy Meals on duty If you’d like to develop your career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
About the job MEETING & EVENTS MANAGER We need an exceptional and passionate Meeting & Events Manager to join our team in London. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Meeting & Events Manager for Generator. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR LONDON Generator London is a short stroll from Covent Garden, Regents Park and the British Museum. When crafting this hostel we redesigned this old police station to reflect the city’s street life. Local reclaimed timber, exposed brickwork and hot-rolled black steel give the hostel an industrial feel. Bold graphics, vibrant patterns and famous British cultural icons combine to capture London's cosmopolitan vibe. Make sure you catch the classic red bus that’s parked next to our bar’s dance floor every night. Don’t be late, London’s calling. NUTS AND BOLTS OF THE JOB -To play a senior role within the hotel commercial team to develop and drive revenue strategies across all revenue streams, optimising all available space through all distribution channels -Management of the Shuffleboard bookings, Meetings & Events operation, ensuring delivery of exceptional guest service -Work with GM/HQ to evolve and expand the events offering to both internal and external guests ensuring all efforts are on-brand and revenue driving -Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel -Plan events from start to finish according to requirements, target audience and objectives -Ensure all costs are controlled without compromising standards and service delivery -Take ownership of the events and initiatives to ensure that we create a truly unique Generator experience -Identify and work with local and international brands on event-led local marketing campaigns -Drive the private hire proposition and look to monetise social spaces within the property -Make sure that insurance, legal, health and safety obligations are followed -Produce post-event evaluation to inform future events Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA -Have the ability to generate reports, write briefs and carry out various admin tasks -Be a team player with strong leadership skills -Customer-service orientation -Excellent organisational skills -Stay calm when the pressure hits YOUR ROCK STAR EXPERIENCE -Proven experience as Meeting & Events Manager -Previous project management experience OUR EMPLOYEE BENEFITS • Birthday holiday in addition to your yearly holiday allocation, • Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees, • Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback, • Employer funded life assurance at two times base salary to cover death in service lump sum payments, • Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity, • 2 free nights’ accommodation across any hostels (subject to availability), • Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted), • Social events and celebrations calendar, • Various employee recognition schemes, • Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Event Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.
About Us We are a well-established and fast-growing commercial property agency based in East London. Our expertise includes letting and managing a broad range of property types such as warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage units. We pride ourselves on delivering tailored property solutions, excellent client service, and a proactive approach to all aspects of commercial lettings and management. About the Role We are seeking a full-time Commercial Lettings Negotiator and Office Manager who will also act as PA to the Director. This is a varied and hands-on position, ideal for a highly organised and driven individual with a genuine interest in commercial property. You will be involved in all aspects of the lettings process, office coordination, and executive support. This is a key role with room for long-term progression within the company. Key Responsibilities Lettings Negotiation & Client Management: • Managing enquiries from prospective tenants and landlords., • Supporting the negotiation and completion of lettings transactions., • Preparing tenancy agreements, heads of terms, and related legal documentation., • Liaising with tenants, landlords, and contractors throughout the leasing process. Office Management: • Overseeing day-to-day office operations and administration., • Maintaining accurate records, property files, and CRM/property software systems., • Ensuring smooth communication between all stakeholders and departments., • Supporting compliance procedures and document control. PA to Director: • Managing the Director’s diary, appointments, and key communications., • Assisting with the preparation of reports, project briefs, and client presentations., • Handling confidential and time-sensitive tasks with discretion and efficiency., • Coordinating follow-ups, reminders, and task tracking on behalf of the Director. Requirements • Previous experience in property (commercial or residential) is preferred., • Strong organisational skills with attention to detail., • Excellent communication, interpersonal, and negotiation abilities., • Confident working independently and as part of a team., • Tech-savvy: proficient in Microsoft Office and CRM/property software., • Positive attitude with a professional and proactive approach., • Familiarity with the London commercial property market is a bonus., • Full UK driving licence is advantageous but not essential. What We Offer • A dynamic and supportive working environment., • Opportunities for long-term progression within a growing business., • Direct exposure to commercial property transactions and landlord/tenant relations., • Competitive salary based on experience and performance., • Regular training and mentorship directly from the Director. Work Location: In person only (East London office) Must be able to reliably commute or plan to relocate prior to starting. Start date: End of August Pay: From £16.00 per hour Expected hours: 36 + hours week Schedule: • Day shift, • Monday to Friday
About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Central 17 Walthamstow London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We have an exciting opportunity for an enthusiastic Breakfast Supervisor to join our passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK has to offer. From fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible à la carte menu including butter baked cod, grilled lobster and whole dayboat fish. With panoramic views across the River Thames and Victoria Embankment Gardens, The River Restaurant blends The Savoy’s glorious architecture with a light and polished interior, designed by world renowned designer Russell Sage. What you do as a Breakfast Supervisor: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team You’re passionate about wine and ideally hold WSET L2 qualification Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
Job Overview: BugBusters UK Limited is seeking a dedicated Cleaning Operative to join our team. As a Cleaning Operative, you will play a crucial role in maintaining cleanliness and hygiene standards in our commercial spaces. We are looking for an experience Cleaning Operative: • Duties:, • Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming., • Clean and sanitize restrooms, break rooms, and other designated areas., • Empty trash receptacles and ensure proper disposal of waste., • Maintain inventory of cleaning supplies and equipment., • Follow safety protocols and guidelines while handling cleaning chemicals., • Report any maintenance issues or repairs needed to the supervisor and line manager., • Requirements:, • Previous experience in supervision and commercial cleaning is preferred., • Knowledge of proper cleaning techniques and use of cleaning equipment., • Ability to work independently and efficiently with minimal supervision., • Strong attention to detail and thoroughness in completing tasks., • Physical stamina to stand, bend, kneel, lift, and perform repetitive movements., • Excellent time management skills and the ability to prioritize tasks effectively., • Join BugBusters UK Limited as a Cleaner and be part of a team dedicated to providing exceptional cleaning services in commercial settings. Experience a supportive work environment where your contributions are valued, and opportunities for growth are available. Apply now to become part of our dynamic team!
Spa Therapist - Kensington, London Job Type: Part Time Holiday Inn London – Kensington High Street is one of Europe’s largest Holiday Inn properties, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food & Beverage offering comprises of a spacious restaurant, Lounge Bar and Open Lobby café. Additionally, we offer a stunning private garden area plus a Health Club, Pool, and Spa. We are looking for a Spa Therapist who is qualified to provide facial electrotherapy treatments and can provide first class treatments and exemplary customer care to our guests during their Spa journey. Job purpose: As Spa Therapist will report directly to the Spa Manager and will help ensure the safe and efficient day to day operation of the Spa. Job Role: As Spa Therapist you will have experience of the following: Facials Body treatments Massage Manicures, Pedicures and Gels Waxing Preparing treatment rooms In addition, you will also: Hold a VTCT Level 3 Facial Electrotherapy Certificate or equivalent. Demonstrate the highest level of professionalism in order to provide a first class and consistent service to your clients. Act as an ambassador for the Club and Spa, displaying a great sense of style and integrity. Convey to your clients a sense of knowledge and assurance. Possess demonstrable knowledge of relevant trends in the Health and Beauty industry. Be driven by and embrace new trends and innovations.
We are looking for a passionate **Shift Engineer *to join our wonderful team of our 5 Hotel Client. What You will Do • From £30,000 to £35,000 per annum plus service charge, travel contribu, • 40 hours a week, • You will be responsible for carrying out any repair or maintenance issues throughout the hotel as and when they arise, • You will respond to and attend to guest repair requests, • You will perform preventative maintenance on tools, kitchen and mechanical room equipment, • You will be an excellent communicator and build excellent relationships with departments across the hotel, • Report on any new or developing engineering works that need to be addressed to the Engineering Manager, • Assist with maintaining the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical, plumbing etc., • Assist with inventory organisation and ordering What We are Looking For: • Organisation and ability to multi-task Attention to detail • Strong problem solving skills Prior experience as an Engineer in hotels. • Candidate should have excellent communication skills, • Experience with hardware tools and electrical equipment Kindly apply with your CV and we get back to the successful candidates within 2 days.
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: part time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 25 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor
We are seeking a motivated and customer-focused Rental Agent to join our growing rental team . The ideal candidate will be responsible for managing the full lettings lifecycle, from sourcing and marketing rental properties to matching tenants with suitable homes and overseeing the move-in process. The Rental Agent will act as the main point of contact between the company and tenants, ensuring a smooth and compliant rental process in line with UK property laws and regulations. Key Responsibilities: • Advertising and Marketing:, • Creating property listings, taking photos, and using various marketing channels to attract potential tenants., • Viewings and Tenant Screening:, • Scheduling and conducting property viewings, screening potential tenants through referencing and background checks to ensure responsible renters., • Inspections, • Coordinate property inspections and maintenance requests., • Liaising between the company and tenants, addressing queries and resolving any issues that arise., • Legal Compliance:, • Ensuring all aspects of the tenancy adhere to relevant property laws Salary: Competitive, base of £500 + commission. Possibility to earn up to £4500(20 rooms x 1 week commission). If there will be no any rooms available then there will be an extra of £500 as bonus Reports To: Property Manager Min age: 18 Dressing code:smart, professional appearance at all times
Hello, Housekeeping Supervisor – 5-Star Hotel Apartments (Airbnb Style), London Contract Details: Independent (self-employed) Permanent Job Full Time Payment: Every two weeks Pay: £16.50 per hour The time spent traveling between apartments is included in working hours. We are currently recruiting a Housekeeping Supervisor for a 5-star hotel in London. We are seeking individuals who share our energy and passion and will contribute to our ongoing success. We are looking for flexible, experienced supervisors with excellent communication skills. Cleaning Supervisor Responsibilities: Supervise Housekeeping Team Oversee daily tasks of cleaners and laundry drop-offs. Assign cleaning responsibilities based on room occupancy and turnover schedule. Ensure Room and Facility Cleanliness Conduct detailed inspections of guest rooms and common areas. Ensure all apartments meet brand and hygiene standards before guest check-in. Coordinate Daily Schedules and Priorities Prepare daily work rosters and allocate duties efficiently. Prioritize VIP rooms, early check-ins, late check-outs, and last-minute requests. Train and Support Cleaning Staff Provide initial and ongoing training in housekeeping procedures, safety, and guest service. Monitor staff performance and provide guidance to improve quality and efficiency. Monitor and Replenish Supplies Track inventory of cleaning materials, toiletries, linens, and uniforms. Request restocking or replacements as needed and prevent wastage. Maintain Hygiene and Safety Standards Ensure proper use of cleaning chemicals and PPE. Enforce compliance with health, safety, and sanitation protocols. Manage Laundry and Linen Operations Supervise collection and drop-offs. Check for wear and tear, and arrange for repairs or replacements. Handle Guest Requests and Complaints Respond to guest inquiries regarding housekeeping promptly and professionally. Investigate complaints and take corrective action to resolve issues quickly. Coordinate with Other Departments Communicate effectively with front desk, maintenance, and management to ensure smooth operations. Update reception on room readiness and report any delays or issues. Report Maintenance and Staff Issues Immediately report maintenance needs (e.g., broken fixtures, plumbing, HVAC) to the engineering or maintenance team. Monitor and report recurring issues or delays in repairs. Identify and report staff performance issues, absenteeism, or misconduct to management. Maintain Records and Documentation Keep logs of inspections, lost and found items, supply usage, and incident reports. Submit daily housekeeping status reports to the manager. Ensure Compliance with Hotel Policies Ensure all staff follow company policies, grooming standards, and code of conduct. Foster a respectful, collaborative, and guest-focused work environment. Promote Quality and Guest Satisfaction Conduct random checks to ensure consistency and excellence in cleaning. Encourage staff to go above and beyond to enhance guest experience. Daily Responsibilities: Open the shift (handover email, Operto checks, distribute keys to cleaners, review tasks with cleaners, refill basement supplies, check if anything needs to be ordered). Morning meeting (if in charge of the day). Schedule Operto and linen orders (if in charge of the day). Monitor cleaning groups. Inspect apartments. Complete reports and update lost property records. Sign training documents if needed. Handle any additional administrative tasks. Proficient in Microsoft Office (Word, Excel). Skilled in using phone, laptop, and tablet. Experience in Housekeeping and Housekeeping Supervisor roles. Excellent command of English. Thank you!
Job description Job Summary We are seeking a dedicated and passionate Deputy Nursery Manager to assist in room leading and overseeing the daily operations of our nursery. The ideal candidate will have a strong background in child care or early years education and experience working with children. This role requires excellent leadership skills, the ability to communicate effectively with staff and parents, and a commitment to providing high-quality childcare in a nurturing environment. Responsibilities Deliver high quality childcare to children aged 0-5, to be a key person and to room lead. Assist the manager in day-day operations of the nursery, ensuring compliance with relevant regulations and standards. Including covering managerial duties in the absence of the manager. Lead and support a team of childcare staff, fostering a positive and collaborative work environment. Develop and implement age-appropriate educational programmes/activity planning that promote children's development and learning. Communicate effectively with parents regarding their children's progress, behaviour, and any concerns that may arise. Drive initiatives to enhance the nursery's reputation within the community and attract new families. Maintain accurate records of children's attendance, development milestones, and any incidents that occur within the nursery. Ensure the nursery is a safe, clean, and stimulating environment for all children. Be responsible, alongside manager for safeguarding. Will be required to hold deputy safeguarding lead role. Training provided as necessary. Qualifications Minimum of 2 years Room leading experience or nursery deputy management role. A qualification in Early Years/Childcare at Level 3 and above is essential. Safeguarding lead experience is desired. SENCO experience is highly desirable. Strong leadership skills with the ability to manage a diverse team effectively. Excellent communication skills in English, both written and verbal. A genuine passion for childcare and early years education. Ability to drive initiatives that enhance the quality of care provided at the nursery. If you are an enthusiastic individual who meets these qualifications and is ready to make a positive impact on young lives, we encourage you to apply for this rewarding position as a Deputy Nursery Manager. Job Types: Full-time, Permanent Pay: £28,000.00-£29,000.00 per year Benefits: Employee discount Free parking Transport links Work Location: In person Application deadline: 26/07/2025
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.