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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do • Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers, • Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows, • Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation, • Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks, • Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance, • Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues, • Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems, • Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring, • Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis, • Proficie ncy in programming languages such as Golang and Python, • Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing, • Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows, • Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms, • Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support, • Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation, • Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management, • Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques, • Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do • Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers, • Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows, • Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation, • Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks, • Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance, • Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues, • Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems, • Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring, • Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis, • Proficie ncy in programming languages such as Golang and Python, • Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing, • Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows, • Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms, • Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support, • Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation, • Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management, • Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques, • Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do • Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers, • Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows, • Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation, • Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks, • Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance, • Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues, • Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems, • Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring, • Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis, • Proficie ncy in programming languages such as Golang and Python, • Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing, • Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows, • Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms, • Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support, • Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation, • Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management, • Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques, • Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do • Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers, • Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows, • Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation, • Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks, • Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance, • Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues, • Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems, • Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring, • Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis, • Proficie ncy in programming languages such as Golang and Python, • Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing, • Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows, • Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms, • Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support, • Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation, • Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management, • Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques, • Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do • Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers, • Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows, • Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation, • Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks, • Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance, • Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues, • Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems, • Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring, • Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis, • Proficie ncy in programming languages such as Golang and Python, • Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing, • Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows, • Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms, • Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support, • Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation, • Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management, • Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques, • Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do • Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers, • Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows, • Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation, • Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks, • Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance, • Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues, • Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems, • Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring, • Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis, • Proficie ncy in programming languages such as Golang and Python, • Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing, • Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows, • Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms, • Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support, • Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation, • Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management, • Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques, • Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office)Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Teamto £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager overseeing 10 product managers who typically work in sub-teams covering each module of the ERP solution: • CRM, • Finance, • Manufacturing, • Distribution The next 6 months is around client account reviews, working with a customer success manager (that you may need to hire) to start building fuller more durable relationships, set account objectives and have an understanding of what they want, where they are and a firm understanding of the stickiness of the clients to ERP solution and company. Year 2 is about taking on more operational responsibility and growing your leadership position in the company, whilst still managing the support team and the customer success manager(s). The job involves some hands on support work overseeing issues, managing the queue and dealing with the product managers, you will need enough technical skills to understand black from white. Health warning! As a small entrepreneurial company you will have the opportunity to engage in all sorts of tasks from Sales, Marketing, web site design, business strategy, product direction / development, hiring / interviewing, and anything else that happens to be a priority at the time, if you see this as a challenge, as exciting, as an opportunity to grow, this is a the company for you. If you see this as a distraction from your core job and an annoying pull on your time, then this is probably not the place for you.

A really good Field Service Engineer role covering the UK for a market leading manufacturer of packaging machinery supplied to the food industry. Home based, you will be ideally be living in Northern England & ideally on the M62 corridor although we will consider anyone living north of Birmingham. BASIC SALARY: up to £48,000 BENEFITS:·Overtime and Bonus to earn up to £60,000 ·Estate Car LOCATION: Home based and covering the whole UK ideally living on or near the M62 corridor, although we will consider anyone living north of Birmingham COMMUTABLE LOCATIONS: Manchester, Leeds, Nottingham, Stoke, Sheffield, Hull, Lincoln JOB DESCRIPTION: Field Service Engineer, Service Engineer, Maintenance Engineer - Packaging Machinery / PPMA This is a classic Field Service Engineer role involving repair, refurbishment, installation and commissioning (as well as generating after sales revenue where applicable) of a range of packaging machinery supplied to the food industry. You will be expected to stay away from home 2 to 3 nights per week on average and will work weekends, circa once per month. Overtime is paid door to door. PERSON SPECIFICATION: Field Service Engineer, Service Engineer, Maintenance Engineer - Packaging Machinery / PPMA · You MUST have a proven track record as a Field Service Engineer with specific experience of working within the food industry ideally having worked with packaging machinery. · The company WILL also consider experienced food industry factory Maintenance Engineers with hands on experience of working upon packaging machinery. · You MUST be a qualified Electrical & Electronic or multi skilled Engineer. THE COMPANY: Working for a market leading and well established UK sales & service office of a major European manufacturer of packaging machinery supplying the food industry. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18384, Wallace Hind Selection

Sales Team Manager This is a senior sales leadership role with a growing technology-led organisation serving complex, regulated industries. You’ll shape the commercial engine, build future-facing capability, and play a key role in driving long-term revenue growth. Role Overview: • Location: Office-based, Farnborough, • Package: £45,000–£60,000 base + uncapped quarterly OTE, • Leading and developing an established team of Account Managers, setting clear standards and direction, • Building a new outbound-focused Business Development function from the ground up, • Owning the end-to-end sales strategy, from pipeline creation through to long-term account growth, • Partnering closely with the CEO on forecasting, pipeline reviews, and commercial planning, • Developing strong, trusted relationships with enterprise clients across construction and defence, • Driving upsell and cross-sell activity across a broad solutions portfolio, • Embedding CRM best practices to improve visibility, accuracy, and reporting, • Ensuring a consistent, high-quality onboarding experience alongside service teams, • Putting structure around sales processes, coaching, and performance management, • Proven experience leading and scaling sales teams in a B2B environment is essential., • Strong background in enterprise account management and new business development., • Commercially astute, with experience in owning revenue forecasts and pipelines, • Comfortable working cross-functionally with marketing, delivery, engineering, and leadership, • Confident using CRM data to drive decision-making and performance, • Experience in the Wireless Connectivity sector would be advantageous., • Hands-on leader who coaches, challenges, and develops their team, • A senior leadership role with genuine influence over commercial strategy, • Clear remit to build and shape a sales function, not just run one, • Exposure to C-suite decision-making and long-term growth planning, • Competitive base salary with a discretionary commission structure that can significantly exceed OTE We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

A well-established courier and freight forwarding company have an immediate requirement for an experience Sales Manager to join them. Key Skills: Sales Manager, Freight Forwarding Location: Frimley, GU16 7QH - office-based initially, with flexibility and hybrid working considered once established Salary: £40,000 - £45,000 They are seeking a commercially driven Sales Manager to support continued growth... ZIPC1_UKTJ

Finance Manager, Permanent, Part Time, Camberley Area, £40K to £42K PA (pro-rata), Hybrid Working 📌 Finance Manager (Part-Time, Permanent)📍 Location: Camberley (Hybrid – remote with occasional office visits) ⏰ Hours: Approx. 24 hours per week (Monday required)Our client is seeking a Finance Manager to join our growing team in a flexible, part-time role. This is an exciting opportunity to shape the finance function during a period of transformation and growth.✨ What You’ll Do✅ Weekly: • Maintain purchase ledger & produce weekly creditor reports, • Process Accounts Payable invoices & allocate to projects, • Update KPI trackers & present at group level, • Reconcile multiple bank accounts✅ Monthly:, • Import sales invoices into Sage 50, • Complete & present month-end accounts (journals, accruals, prepayments, fixed assets), • Deliver P&L & EBITDA insights with variance analysis, • Run payroll via Sage 50 Payroll (FPS/NEST submissions), • Prepare cash flow & sales forecasts, • Support Group Finance Manager with company financial reporting✅ Ad hoc:, • Provide analytical & financial reporting support, • Liaise with external accountants, • Support development of group reporting functions

Description Capture Manager Location: Hyrbrid working with travel to our Farnborough office as working. We are flexible with where someone is based. Join our UK Team who are committed to a Mission! Capture Manager Are you a seasoned sales professional considering your next move? Leidos is excited to be extending our UK Growth operations and are looking for an experienced sales manager to drive high-value opportunities across our focus markets in UK public sector. What we’re looking for: • Proven experience securing new business in the UK public sector – National and Devolved Government, National Security and Defence sectors, • Ability to sell multi-discipline IT and system integration solutions, • Strong understanding of sales and capture strategy, • Demonstrable business development and sales capture leadership, shaping and executing business winning strategies. We are looking for someone with experience in Capture / Pursuit leadership, who thrives on working in an dynamic business winning environment.. The Capture Manager is accountable for winning a specific business opportunity and provides the leadership to the Capture team through to award of the contract. You will: • Define the customer engagement management strategy and engage senior company executives in contact activity as required, • Personally engage with customers and stakeholders to understand their challenges, constraints and desired outcomes, • Lead the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture, • Assemble a high performing Capture team that brings relevant expertise and capabilities;, • Deliver clear and inspired leadership to assure execution of winning capture strategy., • Where relevant, assemble an industry team that compliments Leidos capabilities to both win the opportunity and ensure execution of the programme, • Work with the Bid Manager to develop a high-quality proposal, ensuring win themes, hot buttons, and evaluation criteria are comprehensively addressed across all proposal elements, • Lead internal stakeholder management through stages of deal governance,, • Lead post-submission activities and support the programme team as required, ensuring smooth hand over to the operational delivery. Our ideal candidate must have a strong track record: • As a Capture Manager / Pursuit Lead winning complex IT services opportunities of greater than £20m, ideally to within UK public sector, • Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners. What does Leidos need from me? • Exceptional leadership, relationship management, and communication skills, including motivation and direction to team members., • Proven effective in working across organisational boundaries (e.g. between corporate divisions and/or multi-nationally based divisions), • Sound commercial acumen and ability to define Leidos value proposition with compelling business case. Clearance Requirements: UK Security Clearance is required for this role Discover yourself at Leidos UK! Join our team and we’ll unleash your talents to solve the most challenging technical problems. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Finance Analyst Location: Farnham (primarily office-based) Salary: £50,000 – £55,000 + (doe) and study support + bonus The Business A growing UK-based manufacturing business operating in a regulated, product-led environment. Following rapid growth, the finance function is strengthening reporting, forecasting and working capital discipline to support further scale. The Role Reporting to the Head of Finance, this is a broad Finance Analyst role combining analytical responsibility with hands-on operational finance. Approximately 20% of the role will involve supporting billing, accounts receivable and credit control as transaction volumes increase. The remainder focuses on reporting, forecasting, margin analysis and commercial support. This is a role for someone comfortable operating across both analysis and core financial processes within a small, growing team. Key Responsibilities • Produce regular reporting on revenue, margin and cost performance, • Maintain a rolling 12-month sales forecast, • Support quarterly forecasting and sales & operational planning, • Analyse customer and product performance to protect margin, • Work with Sales to ensure cost movements are understood and reflected in pricing, • Support billing accuracy, debtor monitoring and credit discipline, • Assist with month-end processes, including revenue recognition and project accounting, • min 3 years’ finance experience, with industry experience, • Studying towards ACCA/CIMA (part-qualified or finalist preferred), • Strong analytical capability and commercial awareness, • Confidence to work constructively with Sales, • A hands-on mindset suited to an SME, • Ability to prioritise, work independently and handle pressure, • A proactive, solutions-focused approach This role will suit someone seeking to build breadth within a growing business and who is comfortable combining analytical work with core finance responsibilities. We are unable to provide visa sponsorship for this position. Only candidates with an existing right to work in the UK will be considered

Commercial Director (Engineering) Camberley - Office Based £90,000 p.a. + bonus & benefits, high spec car • Are you a commercially driven leader ready to accelerate growth within a high-performing engineering or manufacturing or water environment?, • Are you passionate about shaping strategy, building partnerships, and leading teams to deliver exceptional customer and commercial outcomes? Role & Responsibilities of the Commercial Director: • Develop and implement a cohesive commercial growth strategy to increase turnover, market share and profitability across the Group’s engineering and manufacturing operations., • Lead and inspire sales, business development, operations and service, fostering a high-performance, customer-centric culture., • Identify, qualify and convert new market opportunities, building strategic relationships with key clients and industry partners., • Collaborate closely with engineering, operations and project delivery teams to ensure commercial opportunities are technically achievable and deliverable., • Oversee brand positioning, marketing communications and value propositions to ensure differentiation and consistency across the Group., • Working closely with finance, drive pricing strategy, margin improvement and commercial performance through robust analysis, data insight and board-level reporting., • Evaluate new market, product and acquisition opportunities, presenting clear business cases to support strategic investment decisions., • Represent the business externally at trade shows, networking events and customer meetings, acting as an ambassador for the company’s engineering excellence and innovation. About You as the Commercial Director: • Proven senior commercial leadership experience within industrial, mechanical engineering, • Strong track record in developing and executing commercial strategies that deliver sustained growth., • Comfortable managing complex, bespoke engineered solutions with long sales cycles., • Strategic, analytical and commercially astute, able to balance vision with practical execution., • Excellent communicator and influencer with credibility at board, customer and partner level., • Financially literate with deep understanding of pricing, margin management and profitability., • Collaborative, dynamic and inspiring leader who can unite teams behind a shared commercial vision.

The Opportunity Black Label Creations (BLC) is a new, disruptive, and innovative private label supplier of finished nutritional supplements. We provide a full-service solution from concept to shelf, delivering premium, bespoke nutrition products supported by branding, product development and scalable production. As the business continues to grow, we are looking for a talented Creative Designer to help elevate how BLC presents itself across all marketing and sales touchpoints. This is a hands-on, varied role for a designer with strong visual instincts, attention to detail and a passion for brand consistency. You’ll play a key role in shaping BLC’s visual identity across digital, print and social platforms, while supporting both marketing and sales activity. The Role Black Label Creations are looking for a proactive, detail-driven Creative Designer to support and enhance the BLC brand across all creative outputs. This role sits within the Sales & Marketing function and works closely with the Marketing Manager, New Business Development and wider teams to ensure all creative materials are consistent, premium and commercially effective. You will be responsible for delivering day-to-day design work while also contributing creatively to the ongoing evolution of the brand. The role combines graphic design, content creation, photography/videography and brand guardianship, making it ideal for someone who enjoys variety and ownership. Key Responsibilities Brand, Marketing & Sales Support • Maintain and update the BLC website, ensuring content and imagery remain current, accurate and on-brand, • Design and update sales and marketing decks in line with BLC brand guidelines, • Create visual assets for BLC marketing initiatives, including email campaigns and newsletters, • Design client-facing newsletters, managing layout, visuals and formatting, • Design and distribute a monthly internal BLC newsletter, • Create brochures, leaflets and marketing collateral for trade shows and events Social Media & Content Creation • Design and create content for BLC’s social media channels (primarily LinkedIn and Instagram), including static posts, carousels, stories and short-form video, • Ensure all content is visually engaging, on-brand and optimised for each platform, • Work closely with marketing and sales teams to support campaigns and content rollouts Photography & Videography • Plan, shoot and edit photography and video content in-house for marketing and social use, • Attend trade shows to capture real-time and post-event content, • Attend manufacturing site visits to capture behind-the-scenes, product and brand storytelling content, • Edit content efficiently for digital-first and social-first outputs Brand Management & Consistency • Act as a brand guardian, ensuring all creative outputs align with BLC’s brand voice, mission and visual identity, • Maintain consistency across all platforms, materials and touchpoints, • Continuously evolve and refresh the brand’s look and feel to keep it premium, contemporary and relevant, • Maintain and organise the digital asset library, ensuring easy access to approved brand materials Additional Responsibilities / Value Add • Proactively suggest creative ideas to enhance brand visibility and engagement, • Support campaign rollouts with creative assets across multiple channels, • Manage multiple projects simultaneously while meeting deadlines, • Liaise with external suppliers such as printers or freelance creatives when required, • Provide ad hoc support to the BLC Branding Services team, including preparing and artworking packaging files for print About You • Creative, proactive and solutions-focused, • Strong visual taste with commercial awareness, • Highly organised, reliable and detail-oriented, • Comfortable working at pace and managing multiple priorities, • Confident working independently while collaborating with cross-functional teams, • Passionate about branding, design and visual storytelling, • Genuine interest in health, wellness and lifestyle brands, particularly those focused on quality and innovation Skills & Experience Essential • Proven experience as a Creative Designer / Graphic Designer (in-house or agency), • Strong portfolio demonstrating brand-led design across digital and print, • Confident in photography and videography, particularly for social media, • Strong understanding of brand consistency and visual identity systems Desirable • Experience within manufacturing, B2B or premium brand environments, • Understanding of social media formats, trends and best practices, • Basic understanding of marketing performance and engagement metrics, • Experience updating content within CMS platforms (e.g. WordPress, Shopify or similar) Software & Technical Skills Essential: • Adobe Creative Suite (InDesign, Photoshop, Illustrator), • Adobe Premiere Pro and/or After Effects (or equivalent), • Canva (for fast-turnaround or internal assets), • Lightroom, • Figma, • Basic motion graphics or animation, • Familiarity with email marketing platforms (e.g. Mailchimp, Klaviyo, HubSpot) Job Type: Full-time The Package • Salary negotiable based on experience, • Private Healthcare (Includes Dental, Optical, Mental & Physio Therapies), • Local Gym Membership, • Breakfasts, Snacks & Supplements provided in the office Work Schedule Monday – Friday Work from home Monday, Wednesday & Friday In Office Tuesdays & Thursdays Hours: 9am–5pm (flexi time 8am–4pm) Location: Frimley, GU16 7AZ

Job Title Head of Sales Digital+ Job Description Join us as Head of Sales to lead the commercial strategy for our Digital+ Mother and Care portfolio, driving growth through structured sales operations and impactful client engagement. This is a strategic leadership role for someone with deep digital advertising experience and a passion for innovation in the health and wellness space. Your Impact: • Professionalize the sales team with structured KPIs, CRM tracking, and automation tools., • Drive new business by acquiring high-value advertisers and expanding direct brand relationships., • Ensure scalable, predictable revenue growth through new client acquisition and upselling., • Establish a data-driven sales process to improve efficiency and accountability., • Optimize pricing, proposition, and inventory strategy to maximize revenue potential., • Lead a high-performance team with clear ownership and structured client engagement., • Set up B2B communications to drive lead generation at scale., • Translate evolving partner needs into compelling propositions and contribute to product & service innovation., • Design tailored go-to-market strategies to unlock new countries and industries.What You Bring:, • Digital Expertise: 8+ years in digital ad sales, with experience across agency and in-house teams., • Proven Leadership: Track record of driving high-growth ad revenue and leading structured, KPI-driven teams., • Industry Network: Strong relationships with advertisers, agencies, and key industry players., • Sales Operations Mastery: Skilled in CRM systems, sales automation, and data-driven techniques., • Strategic & Hands-On: Able to shape long-term strategy while actively leading high-value deals. How to apply: If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. * Learn more about our business here. * Discover our rich and exciting history here. * Learn more about our purpose here. About Philips UKI In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability. Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond. For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report. #LI-EU #LI-Hybrid #LI-CE \n#J-18808-Ljbffr

Head of Sales page is loaded## Head of Saleslocations: Farnboroughtime type: Full timeposted on: Posted Todayjob requisition id: 551559### Job TitleHead of Sales### Job DescriptionAs a Head of Sales you will:• Professionalise the sales team by implementing structured KPIs, CRM tracking, and sales automation tools.• Drive new business growth by acquiring high-value advertisers and expanding direct brand relationships.• Ensure predictable, scalable revenue growth, balancing new client acquisition and upselling existing advertisers.• Establish a data-driven sales process to improve efficiency and accountability.• Optimise pricing, proposition and inventory strategy to maximise revenue potential.• Lead a high-performance team, ensuring clear responsibilities, ownership, and structured client engagement.• Set up B2B communications to drive lead generation at scale.• Translate evolving partner needs into compelling propositions and drive/provide input for product & service innovation.• Design tailored go to market strategies to unlock new countries and industries.You're the right fit if you have:• Industry Experience: 8+ years in digital ad sales, with experience across both agency and in-house teams.• Proven Track Record: Demonstrated success in driving high-growth ad revenue and leading teams.• Existing Client Network: Strong relationships with advertisers, agencies, and key industry players.• Leadership & Sales Operations: Experience building structured, KPI-driven teams with clear ownership and performance tracking.• Tech-Savvy: Familiarity with CRM systems, sales automation, and data-driven sales techniques.• Strategic & Hands-On Experience: Ability to shape long-term sales strategy while also actively leading high-value deals.How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion . About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business Discover our rich and exciting history* Learn more about our purposeAbout Philips UKIIn the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability. Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this .#LI-EU#LI-Hybrid#LI-CEAt Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.\n#J-18808-Ljbffr

Overview As a Head of Sales you will: • Professionalise the sales team by implementing structured KPIs, CRM tracking, and sales automation tools., • Drive new business growth by acquiring high-value advertisers and expanding direct brand relationships., • Ensure predictable, scalable revenue growth, balancing new client acquisition and upselling existing advertisers., • Establish a data-driven sales process to improve efficiency and accountability., • Optimise pricing, proposition and inventory strategy to maximise revenue potential., • Lead a high-performance team, ensuring clear responsibilities, ownership, and structured client engagement., • Set up B2B communications to drive lead generation at scale., • Translate evolving partner needs into compelling propositions and drive/provide input for product & service innovation., • Industry Experience: 8+ years in digital ad sales, with experience across both agency and in-house teams., • Proven Track Record: Demonstrated success in driving high-growth ad revenue and leading teams., • Existing Client Network: Strong relationships with advertisers, agencies, and key industry players., • Leadership & Sales Operations: Experience building structured, KPI-driven teams with clear ownership and performance tracking., • Tech-Savvy: Familiarity with CRM systems, sales automation, and data-driven sales techniques. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business here. Discover our rich and exciting history here. Learn more about our purpose here. About Philips UKI In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability. Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond. For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report. #LI-EU #LI-Hybrid #LI-CE \n#J-18808-Ljbffr

Description Location: Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. The Service Architect will be responsible for: • Service Architecture: Defining the service approach to enable technical and business service delivery for client environments, • Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment., • Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations., • Stakeholder Collaboration: Work closely with:, • Customers: to gain their acceptance in your capability, • Bid teams: to build trust in your experience to develop compelling service solutions, • Engineering: to ensure supportability and operational readiness of developed solutions., • Solution Architects & Security: to influence technical design from a service operations perspective., • Programme Manager & Scrum Master: to align service readiness with delivery milestones., • Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met., • Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood., • Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and, • ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:, • Incident, Problem, and Change Management, • Service Level Management, • Knowledge Management, • Continual Service Improvement, • Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards., • Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. The Service Architect must have: • Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments., • Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master)., • Demonstrable experience in:, • Designing and implementing service models within large programmes., • Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement., • Creating Service Design Packages and contributing to Operational Acceptance Criteria., • Creating compelling text for PQQ and bid activity., • Development of cost models for new business., • Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels., • Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning., • Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: • ITIL 4 Managing Professional or ITIL Expert certification., • Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Use of Flexi-time in accordance with programme priorities, • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Business Development Manager If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Cambridgeshire (Office-Based) £44k + Bonus + Electric Car The UK co-manufacturing sector is booming and one established Cambridgeshire-based food business is investing heavily in growth. We're hiring a Business Development Manager to help expand new business opportunities across food manufacturing. You'll work directly with senior xrnqpay leadership, own the end-to-end sales pr Please click on the apply button to read the full job description

Job Title: Technical Coordinator Location: Camberley, GU15 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Technical Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? Were one of the UKs largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we dont just build homes — we build careers. When you join us as a Technical Coordinator youll benefit from: Competitive salary 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? We are now looking to recruit a talented Technical Co-ordinator to join the Technical Team. This role reports to Technical Director and will have regular contact with external consultants. The purpose of the role is to co-ordinate all technical information including Building Design, Highways, Drainage, Utilities and Sustainability on projects from inception to completion whilst working to the Management teams technical brief. What youll do as a Technical Coordinator To manage the flow of technical information on a number of projects at any given time to ensure the projects are built on time and within budget To monitor the discharge of planning conditions, issue timely construction drawings and ensure enquiries and applications go to statutory service companies and local authorities to provide the highest standard of compliance for the Technical Department To liaise with other company departments providing technical assistance whilst maintaining the highest standard of Health and Safety creating safe environments To liaise with the NHBC/LABC on Building Regulation matters and discharge conditions so the region will be compliant and the Sales team will be able to release plots for sale Booking of pressure testing and ensuring the process of plot completions are met What experience do I need? Experience of working within a residential developer preferred Architectural or Engineering qualifications Excellent knowledge in Microsoft Office and ideally Autocad Good Communication skills Full UK driving licence

Real Estate Development Solicitor | 4+ Years PQE Are you an experienced Real Estate Solicitor, Legal Executive with a strong background in residential and strategic land development? This is a fantastic opportunity to join a Legal 500 Tier 2-ranked Development team working on complex and high-value projects with top-tier developer clients. The Opportunity: Based in modern offices in Farnborough with flexible hybrid working, you’ll take the lead on a range of development-related real estate matters — from initial land acquisition to planning, infrastructure and plot disposals. You’ll work alongside experienced Partners and collaborate closely with clients throughout the development lifecycle. You’ll Advise On: • Strategic land acquisitions and site disposals, • Conditional contracts, option agreements and promotion agreements, • Planning and infrastructure matters, including Section 106 agreements, • Easements, highways and utility arrangements What We’re Looking For: • 4+ years’ PQE as a Solicitor, FILEX, or CILEX in commercial or residential real estate, • Strong experience with development work or residential land transactions, • Ability to manage complex files independently, • Excellent drafting and negotiation skills, • Commercial awareness and a client-focused mindset, • Competitive salary based on experience, • Fee Earner bonus scheme, • 25 days holiday plus Christmas closure, • Enhanced maternity/paternity pay and pension contributions, • Free on-site parking, • Hybrid working with flexible hours and core office days Apply today to take your real estate career to the next level. #INDCATS

Conveyancing Paralegal • Annual Salary: £28,000 – £35,000 (depending on experience), • Location: Camberley Day-to-day of the role: • Handle a full caseload of residential conveyancing transactions, including freehold, leasehold, sales, purchases, remortgages, and transfers of equity., • Liaise with clients, estate agents, mortgage lenders, and other solicitors to ensure smooth transaction processes., • Draft and review legal documents including contracts, transfer deeds, and mortgage documentation., • Conduct searches, prepare reports on title, and deal with Land Registry applications., • Ensure compliance with regulatory and firm procedures., • Minimum 2 years’ experience in residential conveyancing., • Ability to manage a caseload independently with minimal supervision., • Strong knowledge of conveyancing procedures and relevant legislation., • Excellent communication and client care skills., • Highly organised with strong attention to detail., • Competitive salary based on experience., • Supportive and collaborative working environment., • Opportunities for career development and progression.

Sales & Customer Executive Aldershot | Up to £25,000 + Bonus | Monday–Friday | Fully Office-Based Are you confident on the phone and motivated by targets? Do you enjoy speaking with existing customers and identifying opportunities to add value? If so, this could be an excellent opportun

Your new companyAn award-winning Legal 500 firm, recognised across multiple areas that continues to experience exceptional growth, having doubled in size in recent years. With ambitious plans to keep expanding, the firm offers clear progression routes for talented solicitors at every stage of their career. Its meritocratic culture ensures transparent goals for promotion and well-defined career pathways, supported by strong leadership and mentoring opportunities.Working from a single, vibrant office, you'll enjoy a collaborative, energetic environment with open-plan spaces designed to encourage teamwork and innovation. The firm combines high performance with balance, offering hybrid flexibility, realistic targets, and a generous bonus structure that rewards hard work. If you're an ambitious, qualified solicitor looking to join a dynamic, forward-thinking practice, this is an opportunity to progress your career. Due to continued growth, we are looking to engage a Solicitor within the Residential Development team.Your new roleJoin this high-performing Real Estate team, renowned for its expertise in residential development. We are seeking an experienced Real Estate Solicitor (5+ years PQE) to join this thriving team. You'll play a key role in supporting clients through the full lifecycle of development projects, from initial land acquisition through to planning, infrastructure agreements, and plot sales.Working alongside experienced peers, you will advise on: • Strategic site acquisitions and disposals, • Conditional contracts, options, and promotion agreements, • Planning and Section 106 agreements, • Infrastructure and utility arrangements, • Qualified with 5+ years PQE in Real Estate, ideally with experience in residential development., • Technically strong in site acquisitions, planning agreements, and plot sales., • Commercially astute with excellent client care skills., • Organised and capable of managing complex transactions effectively. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an exceptional communicator with a tenacious appetite for getting things done and over the line? We are seeking an individual who possesses a strong focus on client delivery and sales progression for a successful, highly professional and growing business, based in Erith, Kent. The Sales Progressor / Coordinator role is being offered as a full time, HYBRID opportunity, on a permanent basis, Monday to Friday 9am – 5pm. WFH – Wednesday and Friday. Office - Monday, Tuesday & Thursday. (No variation permitted). At its core, the Sales Progressor / Coordinator opportunity sits at the centre of the business. It is all about taking ownership of the live cases and keeping them moving. In this role, adherence to compliance and regulation is vital, which means that this Sales Progressor role will suit an individual with proven and recent experience gained from a highly regulated, professional services environment. We are seeking a Sales Progressor who has the confidence to pick up the phone! It will be your responsibility to push for progress, chase for information, and gain detailed progress updates on a variety of ongoing cases. Maintaining case momentum and keeping every stake holder informed of progress (or challenges) are the keys to success in this role. There is far more to this role than it being just a task based ‘job’. It will be up to you to take responsibility, rather than waiting to be told. So, if you are the type of person who is more comfortable trying to coordinate cases from behind a screen – we strongly advise that you to pass on this one. Key Responsibilities • Ensure up to date progress and coordination of a variety of ‘live’ cases to ensure seamless workflow across departments, • Communicate potential delays to cases promptly to all stakeholders, • Utilise AI tools and digital systems to enhance efficiency and reporting, • Maintain compliance with industry regulations and internal policies, • Outstanding written and verbal communication skills, • Exquisite telephone manner, • Proficient with AI-driven platforms and business systems, • Previous experience in a highly regulated, professional industry (e.g. finance, legal, healthcare, insurance), • Detail-oriented, organised, and able to manage multiple priorities My client looks forward to welcoming a new team member who is as passionate about operational excellence and client success as they are.

Overview Hours: • Full time (40hrs) Our Claims Services division are looking for new team members to join our rapidly growing team, responsible for supporting our hugely successful UK rental operation. We are looking for Recovery Representatives who will join our Damage Recovery Unit based in Aldershot, A busy team responsible for recovering damage to our vehicles for the whole of the UK & Ireland. Previous experience within Insurance, Claims / Debt Recovery or Sales is advantageous although not essential as full training is provided. You'll be all geared up for a day negotiating with individuals, insurance companies, corporate customers and credit card companies. Whether it's maintaining accounts or interpreting loss data, you'll need a good eye for detail to ensure that we keep track of the numerous claims. You will be confident in recovering invoices and liaising with third party insurers, solicitors and other third parties involved. Everyday you'll be determining which claims must be worked, so we'll need you to demonstrate to us that you're able to make sound decisions based on your analysis of the situation. Along with this you'll be comfortable talking to both business and retail customers over the telephone and not afraid to have a difficult conversation. If you are target driven and enjoy the challenge of a fast-paced environment, this could be the job for you! Enterprise Mobility is also still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities Damage Recovery • Reviewing damage claims and assigning collection strategies, • Negotiating with individuals, insurance companies, corporate customers and credit card companies, • Maintaining accounts of collections and incoming payments on claim files, • Producing professional written communication including tasks such as writing, editing and proofreading correspondence and brief reports, • Interpreting loss data in conjunction with debtor feedback in order to establish settlement needs and parameters, • Interpreting loss data in conjunction with debtor feedback in order to establish if claim is valid and/or if the claim needs to be closed, • Determining what claims must be worked in order to obtain payment The career path within the department is as follows: • Recovery Assistant, • Recovery Representative, • Senior Recovery Representative, • Recovery Lead Representative (Team Leader), • Recoveries Supervisor We are looking for motivated employees with a great work ethic to join our team, who have the following skills: • Demonstrated ability to make decisions, • A competitive spirit and the drive to meet targets and deadlines, • An ability to work independently and as part of a team, • Excellent communication skills and attention to detail, • Be understanding of the sensitivity of customers personal documentation and information, • Proven negotiation skills

A leading manufacturing company in Aldershot is seeking an Administrative Assistant to join a supportive sales office.

On site in UK (Bentley, Farnham) or Spanish office (Las Rozas de Madrid).Salary: €24,000 - €34,000 depending on experience.Based out of our UK (Bentley, Farnham) or Spanish office (Las Rozas de Madrid).Proactively supporting our sales team’s efforts selling products in key territories across E

Reporting to the UK eCommerce Sales Controller, this is an exciting opportunity to work with one of the world's leading FMCG companies in its UK Head Office, based in Surrey, just outside London. We are seeking a commercially astute and digitally savvy eCommerce Account Manager to manage and grow ou

MEDIA SALES EXECUTIVE*** Ideally, you have some office-based B2B sales experience and are ready to take the next step in your career. If you're confident, motivated, and eager to learn, this is your chance to join a high-energy sales team connecting businesses with innovative advertising solutions. What's on offer: Salary up to £25,000 + uncapped commission Exciting incentives including an annual overseas trip for top performers Full training and ongoing support and mentoring Friendly, collaborative team cultureAs a B2B Sales Executive you'll do the following: Build and maintain relationships with clients Identify new business opportunities Make engaging sales calls and attend client meetings Create advertising proposals that make an impact Work towards individual and team targetsWhat we're looking for: Ambitious, enthusiastic, and proactive Confident communicator, over the telephone and face-to-face Strong relationship-builder with a positive attitude Organised and self-motivatedSome sales or business development experience would be great but if you can bring the right attitude and energy you'll be taught the rest. If you're people-focused, target driven, and ready to kick-start a rewarding career in media sales apply now! Hours: Monday to Friday | 8:45am - 5:30pm

Our client is an Independent Worldwide Logistics Company, offering a global freight, worldwide express, courier, warehousing and storage services. Run by a dedicated freight and logistics team with an unrivalled knowledge of shipping in the Courier and Logistics Sector. We now have an exciting opening to join the team at the site in Camberley in an Business Development / Sales Management role This is a great opportunity for a motivated, commercially driven individual who wants to build something long-term and influence the future of the sales function. My client offers the flexibility, autonomy, and visibility that comes with working in an independent logistics business. Decisions are made quickly, individual performance is recognised, and personal contribution has a direct impact on company growth. The Role As Sales Manager, you will be responsible for driving revenue growth across both courier and freight-forwarding services, securing new customers while managing and developing existing accounts. This is a hands-on, autonomous role suited to a self-starter who is confident generating their own leads and building long-term relationships in a competitive logistics environment. The primary focus is new business acquisition, supported by ongoing account development. You will work closely with an experienced operations team committed to delivering a high standard of service. As the business grows, this role is expected to expand in scope and influence. Key Responsibilities * Generate and convert new business across UK courier services, same-day and express delivery, and international air, sea, and road freight * Take ownership of lead generation through prospecting, networking, referrals, and market engagement * Grow the customer base in line with agreed revenue targets * Manage and develop existing client relationships, identifying opportunities to increase revenue * Prepare and present tailored logistics solutions aligned to customer requirements * Negotiate pricing and commercial terms while protecting margin * Maintain a structured sales pipeline with accurate forecasting * Work closely with operations and customer service teams to ensure smooth onboarding and service delivery * Represent the business professionally at client meetings and industry events Experience required * Proven self-starter in a target-driven sales environment * Experience in courier, logistics, or freight-forwarding sales * Comfortable generating your own leads * Strong commercial awareness with confident negotiation and closing skills * Able to manage both new business development and existing accounts * Organised, resilient, and motivated by results * Comfortable working autonomously while collaborating within a close-knit team Salary and Package Position: Business Development / Sales (Freight and Logistics) Salary: £40,000-£45,000 basic, plus £5,000 car allowance, dependent on experience Commission: Percentage-based commission, payable following a three-month probationary period and linked to revenue performance Location: Office-based initially, with flexibility or hybrid working considered once established Hours: 45 hours per week, ideally 9am to 6pm

Our Farnborough based client is currently offering a fabulous new opportunity supporting the small team with varied operational and office administration. This is a busy role in which a proactive approach, and the ability to take the initiative and work independently will be essential. This position is based 5 days a week in the Farnborough office, working 9am to 5pm Mon to Thurs, 9am to 4pm Friday, or reduced hours spread over 5 days will be considered. Supporting the team and Senior Management, this role will involve: Coordinating equipment loans to customers for trials, tracking, and ensuring returns Maintaining the production schedule and client information Coordinating office support and maintenance Planning and posting website and social media updates Liaising with customers to arrange sales visits and demonstrations Scanning and sending receipts and invoices to finance Supporting the Works Manager with key tasks including goods in/out, stock control, shipping and international export licences, raising POs and generating inventory reports for management review meetings Assisting the Operations Manager with projects, Quality Assurance procedures, technical manual updates, and coordinating customer service feedback Occasionally providing ad-hoc cover for the PA to MD, including quotes, managing the general inbox, presentations, and travel. We’re looking for: A proactive and focused candidate with previous relevant experience The ability to take the initiative and be keen to suggest improvements Confident, clear verbal and written communication skills A keen eye for detail, able to manage information accurately and efficiently An aptitude for picking up some technical information Excellent organisational skills, able to prioritise own workload Strong MS Office and systems skills

Bookkeeper Established SME Engineering Business | c£45,000 | Full Time (37.5 hours) | Office Based We’re working with a well-established, privately owned engineering business that designs and builds highly specialised technical solutions for major UK clients. This is a clean, precision-led build environment, advanced technical assembly and integration rather than a traditional workshop setting. It’s a practical, delivery-focused SME where design, build and finance work closely together. They are now looking for an experienced Bookkeeper to take ownership of the day-to-day finance function in a fully office-based role. This is not a layered corporate environment. It’s a technically driven business where accuracy, cash discipline and clear reporting matter. The Role You’ll be responsible for the smooth running of the finance function, managing one Accounts Assistant and reporting directly into the Finance Director and Managing Director. Your remit will cover: Purchase ledger and supplier management Sales ledger and credit control Bank reconciliations VAT preparation and submission Payroll processing Cashflow monitoring Month-end processes Supporting the production of management accounts You’ll work closely with the FD and MD, as well as operational managers, ensuring financial information reflects what’s happening across projects, stock and technical builds. The business has implemented Sage across finance and is now embedding it further into procurement, stock control and reporting. Someone comfortable improving processes and tightening controls will thrive here. About You You’ll likely: Have solid, end-to-end bookkeeping experience within an SME Be confident handling VAT and payroll independently Be comfortable supporting management accounts Have experience supervising or supporting a junior team member Understand project-led, engineering or technical manufacturing environments Prefer being on site, close to operations You’ll need to be organised, commercially aware and steady — someone who keeps things controlled without unnecessary noise. The Offer Circa £45,000 Full time – 37.5 hours per week Office-based role Managing one Accounts Assistant Direct exposure to FD and MD Established SME engineering business Stable leadership If you enjoy working in a technically advanced environment — where finance supports the design and build of complex, high-spec solutions — this will feel like a good fit

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! What your day will look like: Building strong relationships with new and existing Advertising Agencies and end users. Ensuring they are utilising their account and adding value maximise their satisfaction. Creating accounts and company profiles for new clients brought on via the Sales Team. Running training demonstrations to showcase new features and enhancements Posting & optimising job vacancies, CV searches, creating Watchdogs and other tasks to ensure full utilisation of a campaign/account. Regular contact with end clients if required in accordance with the CRC Promise. Producing stats and data insights for clients and colleagues. Recognising upsell opportunities and communicating this to the Sales Rep. Supporting all Sales Representatives within the Ad Agency Sales Team. What we're looking for: Highly motivated with a passion for delivering exceptional customer service Extremely organised with a high level of attention to detail, adhering to quick turn around times with accuracy and efficiency Ability to multi-task and work as part of a team Previous customer service experience in an office environment Polite Telephone manner Excellent literacy and numeracy skills Good PC skills with ability to learn new systems quickly We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

Construction Manager | Farnborough, Hampshire | Full Time | £45,000-£55,000 PAYE per annum Our client is a highly successful home improvement company specialising in high-quality glazed extensions. With a strong reputation for craftsmanship, innovation, and customer satisfaction, we deliver outstanding projects that enhance homes and exceed expectations. Due to continued growth and an expanding project portfolio, we are seeking an experienced and driven Construction Manager to oversee multiple glazed extension projects and lead our building teams to continued success. Please note: This role is primarily site-based, with some office-based work required for meetings, construction planning, and CRM updates. What’s in it for you? Join a successful and growing specialist home improvement company Full PAYE employment with associated benefits Company pension scheme 20 days annual leave plus bank holidays Ongoing training and genuine development opportunities, including access to recognised qualifications Recent investment in staff training including PASMA and First Aid, with NEBOSH and IOSH training scheduled in the coming months Regular company events and team outings Company-supported driving lessons (full driving licence required for this role) Easily accessible office location close to train and bus routes Play a key leadership role within a respected brand Work on high-quality glazed extension projects Be part of a supportive and ambitious management team Opportunity to shape and improve operational processes Are you the right person for the job? Extensive construction and building knowledge Proven experience managing multiple construction projects simultaneously Strong experience supervising and leading building teams Solid understanding of Building Regulations and Building Control processes Confident liaising with Building Inspectors and regulatory bodies Experience managing large numbers of suppliers and subcontractors Excellent communication, organisational, and problem-solving skills Strong leadership qualities with the ability to motivate teams Ability to report clearly and professionally to senior management and directors High standards of quality control and attention to detail Resilient, solutions-focused, and capable of thriving in a demanding role Positive, proactive mindset with a strong work ethic Calm under pressure and able to manage competing priorities A team player who leads by example Committed to delivering the highest standards of workmanship and customer satisfaction What will your role look like? Take full operational responsibility for managing multiple glazed extension projects simultaneously Supervise, coordinate, and motivate multiple site-based building teams Ensure projects are delivered on schedule, within budget, and to the highest quality standards Liaise effectively with Building Inspectors and relevant regulatory bodies Monitor site progress, productivity, and performance of building staff Work closely with a high volume of suppliers to coordinate materials and deliveries Troubleshoot site challenges and implement practical solutions Collaborate with the Sales & Design team to assist with planning at the design and costing stages Maintain strong health & safety standards across all projects Provide clear, accurate, and regular progress reports to senior managers and directors Ensure exceptional customer satisfaction throughout the build process Interview Process The interview process will include a telephone interview with HR, followed by a face-to-face interview with HR and the Operations Director, and a final interview with the Managing Director. An offer will then be made to the successful candidate. What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR

Accounts & Administration Assistant 6-month contract | 24 hours per week from MAY ONWARDS Pay: £13.50-£14.00 per hour Hours: Monday - Thursday: 09:00 - 15:00 or Monday - Wednesday: 08:30 - 16:30 We're looking for a proactive and organised Accounts & Administration Assistant to join a busy finance team on a 6-month fixed-term contract. Key responsibilities include: Processing purchase and sales ledger entries Bank and credit card reconciliations Payroll support and general admin tasks Managing incoming calls and greeting visitors Supporting projects and maintaining compliance with internal processes This role is perfect for someone methodical, adaptable, and confident juggling finance and office duties in a fast-paced environment. APPLY NOW! COMLP

Our client is a well established and successful company. They are looking for an experienced Workshop Generator Engineer / PSU Service Engineer to join their team. This is a site based role. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING CRITERIA: * You have several years experience of servicing Generators / Power Supplies (PSU) * Solid mechanical aptitude * Knowledge of engines, alternators, control panels and wiring diagrams * Diagnostic and leadership skills able to work in a team or alone * Proficiency with MS Office * Ability to work without supervision Salary and other benefits: * Salary: £17.00 - £19.00 per hour + Overtime, paid at time and a half + Many benefits. * Positive Feedback incentive, 5 pieces of positive feedback will give you a £25.00 Amazon voucher. * Employees employee – Yearly nominations with £1000 for the winner, £500 for second, £250 for third. Hours of work: 40 hours a week. Job Description Working out of the depot and being responsible for all aspects of power products/ generator preparation, delivering quality and ensuring that the generators dispatched are to the correct specification. The role involves preparing power products/generators for dispatch (PDI), fitment of attachment/kits, unit movement recording, setting up the generators via computer and ensuring the depot area that you work in is kept in a clean and presentable manner. There will also be the requirement to fix and repair generators that break down in the field and are transported back to the depot for repair. Key Responsibilities: * To provide support to a range of machinery with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections. * Sole responsibility for ensuring PDI work is carried out to the required standard and timeframe of all the power products/generators. * Fitting attachments/extras to generators as per sales request * Lifting and moving of power products inside and outside of the workshop. * Maintain the depot areas you work in, keeping it in a clean and presentable manner at all times. * Investigate, diagnose and resolve reports of technical problems with power products * General Engineering duties which include working at height, beneath and within all power products * Repairing and maintaining power products * Servicing of a variety of power products within the workshop * Ability to work independently to troubleshoot and solve problems. * Complete job cards to a high standard promptly and within a given timeframe. * Complete paperwork and timesheets in a timely manner. * Request parts efficiently and effectively * Electrically and mechanically qualified * Be able to do mechanical and electrical fault finding * Develop and maintain good working relationships with internal and external customers * Ensure compliance with relevant procedures when repairing and inspecting equipment * Ensure work/personal equipment complies with all safety standards This role would suit someone with previous experience in a similar role, such as a Generator Service Technician / Generator Mechanic / Generator Service Engineer / PSU Engineer / PSU Mechanic / PSU Technician / Service Technician / Mechanical Fitter / Plant Fitter / Power Supply Unit Engineer / etc

We are collaborating with a fabulous travel company who are now seeking an enthusiastic Regional Travel Manager to join the team. Exciting role for a travel professional with experience as a: Regional Sales Manager Business Development Manager seeking a non sales role or Account Manager able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team. If you have excellent communication skills from a travel background to be able to visit travel companies to enhance service, we want to hear from you. Career progression is on offer along with a lucrative negotiable salary, pension, office hours, travel perks, private medical health care, life assurance plus many more benefits. Travel industry experience is essential to be considered for the Regional Travel Manager role, happy to be on the road around 3 days a week. Regional Travel Manager Duties * Three days per week will be spent visiting travel firms in person to strengthen the emotional connection, communicate the services provided and to inspire and support growth. * Ensure efficient support is provided to travel organisations. * Understand all aspects of the Group particularly what can be offered to travel members to benefit both the member and the group. * Proactively working with Members and colleagues to offer products and services provided by the Group to Members. * Hold virtual or in person membership meetings * Working with designated members to build strong relationships to ensure they have a positive member experience. Regional Travel Manager – Essential Requirements: * Experience working in the travel industry is key. * Happy be to on the road 3 times a week – expenses covered. * Customer focused, flexible, caring, ‘can do’/’will do’ attitude. * Confidence to network & communicate. * Customer service focus is key. * Very strong and effective verbal & written communication skills and interpersonal skills. * Attention to detail and follow up. Great opportunity to pursue a career within a forward thinking and supportive travel company where you will be rewarded for your hard work. Locations ideal for this role include West Sussex, Surrey, Berkshire and Hampshire