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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

• £31,827 - £35,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Customer Service Representatives. Customer Service Representative. If you're caring, motivated, and ready to deliver outstanding customer service, this is your chance to shine!.

Job Title: Senior Relationship Support Assistant Contract Type: Permanent Location: Edinburgh Working style: Hybrid 50% home/office based Closing date: 8th December 2025 We are looking for a Senior Relationship Support Assistant. You will protect and develop Royal London’s mutually valued relationships in the UK financial advice market. Delivering sustainable growth through the distribution of our worksplace propositions. With a strong customer focus, we will extend our reach into all channels and platforms through which consumers access long term savings and protection products contributing to Distribution team targets About The Role • Competently deal with adviser system technical queries, • Support salary exchange queries, • Triage adviser queries, • Completing Group Pension submissions, • Preparing demos, • Supporting sales campaigns, • Training for self-serve advisers in producing illustrations and locating information on our Online Service platform, • Take ownership of complaints, • Maximise CRM functionality by being the SME for the sales team you support About You • Understanding of the competitive landscape in which Royal London operates, • Experience within a Sales Support/ Relationship Consultant role with a demonstratable and successful track record in Financial Services., • Exceptional customer service skills, • Ability to translate Sales MI into meaningful data for the adviser, • Ability to spot sales opportunities, • Strong written and verbal communication skills to effectively interact with customers and stakeholders through different channels, • Strong time management and organisational abilities, with the capacity to prioritise and multitask effectively About Royal London We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

About the role Serving our customers, communities, and planet a little better every day. Salary – from £62,800 + annual bonus & benefits Work Level - 2 Location - Edinburgh Office Attendance - Our roles are hybrid; you should be able to work in our offices 2 days per week. Closing date – Monday 15th December 2025 We deal in the personal – from home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do. Opportunity We’re looking for a Technology Controls Manager to join our Insurance Money and Services team. The purpose of Technology Controls is to provide Controls and Risk Management leadership enabling colleagues to make the right decision. You’ll partner with Senior Leadership Team to execute and oversee a robust activity risk and control framework that identifies, prioritises risks and sets appropriate controls across all challenges of business. You’ll be a subject matter expert who provides advice and guidance to the value stream(s) on Operational and Strategic risk matters. Helping maintain the integrity of, and compliance with, our enterprise-wide risk management framework. Your role will help embed risk knowledge and understanding across the organisation though regular communication and on-going knowledge sharing. The Role -\tDemonstrating good Leadership skills. -\tStrong communication skills & good influencing skills to positively challenge and enable key stakeholders. -\tApplies expertise to act as the authority on identifying, assessing, prioritising and managing risk. -\tDeveloping and/or delivering elements of a strategic planning system with guidance from senior colleagues. -\tDeveloping functional or operational policies and helping develop policy frameworks for area of responsibility or departments. -\tEffective planning, organisation, prioritisation skills to efficiently meet business objectives. -\tWorks to monitor, interpret and understand policies and procedures. -\tAnalyses potential solutions and creates recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. -\tWorking at an advanced level to understand business context, needs, rules, and architecture, as well as our organisational structure. -\tExperience in assurance activity (including control testing) of key controls. -\tReviewing, assessment, and remediation of access management related controls. -\tActing as subject matter expert in an area of technology, policy, regulation, or operational management for the team. -\tMaintaining external accreditations and in-depth understanding of current and emerging external regulation and industry best practices. You’ll have (min exp) -\tComprehensive job-related competency and experience in own area of expertise. -\tCommunicating the actions needed to implement our strategy and business plan within the team; explaining the relationship to the broader Tesco mission, vision and values. -\tExperience of planning and managing resources to deliver predetermined objectives as specified by more senior managers. And if you have any of these, even better -\tIdeally, you’ll hold a relevant or equivalent ISACA qualification (CISM, CRISC, CISA, CISSP) or be willing to work towards this. We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us. What’s in it for you? -\tPrepare for your retirement with our colleague pension scheme. -\tPrivate Healthcare & Virtual GP Service for you and your family 365 days a year. -\tPerformance related annual bonus. -\tIndulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more. -\tEmbrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we’ll give you a second card to share with someone else. -\tGreen Car Leasing Scheme. -\tCritical Illness cover. -\tBenefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. -\tTake part in our Buy as you Earn and Save as you Earn share schemes. Everyone’s welcome We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day. Additional Information We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation. Interviews commencing December 2025. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Our story Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!

About This Role About BlackRock Are you a Derivative Operations professional searching for an exciting, challenging, multi-faceted leadership opportunity with the world's largest asset manager? Do you pride yourself on building positive relationships, leading and developing hardworking teams and elevating performance? Look no further! BlackRock is pursuing an Associate to become a part of our team. We recognize that strength comes from diversity, and will embrace your rare skills, eagerness, and passion while giving you freedom to grow expertly and as an individual. BlackRock's Derivative Operations is a distributed team dedicated to providing outstanding operational support across the organisation with a client-centric focus. The group manages the post trade lifecycle for cleared derivatives and collateral management. It plays an integral role within the organisation interacting with multiple internal partners and external parties including OTC counterparts, futures and derivative clearing merchants and Prime Brokers. Facilitation of strong working relationships with all these parties, including external vendors such as custodians and fund administrators is imperative. Key Responsibilities • Assist management with the seamless integration of Collateral Management, Exchange Traded Derivative and Cleared OTC functions into a core BlackRock location., • Help build a culture of openness, inclusion and proactive engagement at all levels, developing a “bottom up” approach to problem solving that favors creative, data driven, “outside of the box” solutions. Some team leadership responsibilities may be required., • Adhere to stringent Operational risk management targets, working to resolve and raise aged or high value collateral or margin exceptions., • Act as a technical specialist by actively participating in weekly Technology / Operations meetings, collating and presenting BAU issues requiring remediation and helping ensure strategic projects remain on track., • Develop positive relationships with external providers, ensuring BlackRock’s value proposition, technology roadmap, industry position is effectively communicated and supported., • Participate in regular reviews to ensure BlackRock and our clients receives outstanding levels of service from all third party providers., • Assist in business development activities by acting as a subject matter specialist, attending prospect meetings and providing Operational demos to support Aladdin implementation to clients. Experience • Self starter who enjoys operating in a fast-paced, high-intensity environment, who can assist with the creation of agendas, • Creative individual, who possess a passion for problem solving, is numerically proficient, has outstanding analytical skills and can think creatively, • Deep interest in data, metrics, analysis and trends but also an ability to think strategically and keep sight of the bigger picture, • Entrepreneurial drive and insight to identify control gaps and drive operational improvement initiatives., • Excellent verbal communicator, capable of articulating complex problems in a simplistic manner, • Experience using data to drive decisions and a willingness to challenge the status quo, • Identify and resolve Operational risk embedded within the Collateral or Clearing function, • Gaining a detailed understanding of the Aladdin architecture framework, working with engineers / SME’s to implement technology plans and improve system capabilities, • Project Management and Operational Improvement skills (Prince, Lean, Six Sigma) or experience working with robotics / AI would be advantageous, • Comfortable collecting and distilling operational improvement requirements from internal and external users to provide technology partners with a clear understanding of improvement opportunities, • Customer service oriented and experience facing off with clients or partners, • Outstanding communication and presentation skills, with the ability to convey sophisticated concepts simply and clearly Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Controls Assurance Manager will report to Head of Risk Reporting and Assurance (Life) within the Risk, Assurance & Remediation team which forms part of the M&G’s Life division. The Controls Assurance team will provide first line assurance over the key business processes and controls operated within the Life division and oversight of control assurance provided by our material third parties. As this is a new first line risk service it is essential that the Controls Assurance Manager has experience in building and developing assurance methodologies and plans. This will involve working closely with the Head of Risk Reporting and Assurance, and senior leadership teams in M&G Life. Key Responsibilities for this role: Responsibilities will include: • Using your assurance and risk knowledge and expertise to support the Head of Risk Reporting and Assurance to build, roll out and maintain industry standard controls assurance practices in line with M&G’s Operational Risk Framework to inform the overall risk profile of the Life business., • Leading the planning, delivery and execution of the (internal) Life risk-based 1LOD assurance program, in order to provide senior management with ongoing comprehensive assurance over key business processes, and risks. This includes ensuring that assurance and controls testing results are documented consistently and to a high standard, communicating any associated observations and recommendations are fed back to relevant audiences for inclusion in risk profile., • Leading the planning, delivery and execution of a risk-based 1LOD Supplier controls assurance program, in order to provide senior management with ongoing comprehensive assurance over key outsourced customer service processes., • Working in collaboration with stakeholders across M&G’s three lines of defence, to support a robust controls environment both within Life and our material outsource suppliers., • Using regulatory and industry knowledge, business understanding and expert judgement, to identify underlying issues and escalate issues, where appropriate., • Maintaining proactive communication with senior management, providing regular updates on engagement progress and identified or potential issues., • Work flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers., • Drive / lead projects and team improvement initiatives., • Leading, supporting and coaching colleagues to ensure your team provides and maintains an excellent controls assurance SME service to all stakeholders. This will include line management of 1-2 risk analysts. Key Knowledge, Skills & Experience: • Significant experience of working in regulated financial services organisations, in a risk, assurance or audit role. The role is likely to appeal to someone with internal audit management, or risk assurance experience, looking to move into a first line of defence role., • Recent experience of building and implementing assurance frameworks, methodologies and planning. (Essential), • In-depth knowledge of industry standard controls reports (ISAE3403, AAF etc) (Advantageous), • Strong stakeholder management, communication and influencing skills., • Collaborative nature, with ability to work effectively with the colleagues in Risk, Operations and other key functions within M&G Life and across the Group;, • Pro-active approach to problem solving, understanding root causes, and driving continuous improvement, • Strong analytical mind and an eye for detail, • Strong work ethic, positive attitude, and team player;, • Working knowledge of life and pensions products, markets and competitors (Advantageous) Experience Level: Manager/Expert Recruiter: Helen Simons What we offer: At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: • As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work., • Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments., • Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture., • Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit ___We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a ___, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at:

Edinburgh Gas & Renewables is known for our exceptional customer service and expertise in the heating and renewables industry.We take pride in delivering high-quality installations and support to our valued customers.We are currently seeking an experienced Office Administrator to play a crucial role

Customer Services Assistants - Front of House and Bar. Full training is provided and you'll gain real experience across customer service, front of house operations and event delivery in two of Edinburgh's busiest cultural venues.

Enhanced Maternity, Paternity, Adoption leave.

A typical day in the life of a Cafe Bar Manager:. Are you a dynamic, customer focused individual who can manage a team effectively? Whilst maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Manager role!. Ensuring consistently meet or excee

Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £31,827 - £38,617 per annum, • Average uncapped bonus of £10,800 per year (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply. Benefits Include: 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Fantastic leadership and team management skills within the automotive or similar industry, • Experience delivering high customer satisfaction and displaying effective management., • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training., • Experience of meeting compliance standards across Health and Safety, • Experienced with high sales turnover and managing KPI’s, • Excellent communication skills, verbally and written., • IT Proficient, with the willingness to learn in-house systems., • Good time management Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Temporary | Administration | Edinburgh | Competitive Hourly Rate.This prestigious company based in Edinburgh requires a self-driven administrator to join their dynamic business on a temporary basis.Key responsibilities include: .Reporting to the Customer Service team.Processing and inputting data w

This is the frontline of our customer service operation, where you will play a vital role in ensuring a smooth and efficient customer journey. Develop Core customer service skills: This includes effective communication, conflict resolution, problem-solving, and building rapport with customers. We ar

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Role purpose We’re on the lookout for a people obsessed Team Manager to join our thriving Customer Service Centre. You’ll be responsible for leading, motivating and developing a team of Customer Service Executives to deliver exceptional customer service. Working closely across key stakeholders both internally and externally to proactively look for opportunities to improve and enhance our service. You’ll spend your time: • Conducting regular 1:1 review meetings with your team to provide feedback and coaching to support ongoing performance and development of individuals., • Actively managing team capacity and availability., • Supporting department recruitment, participating in the review and selection of candidates., • Identifying opportunities for improvement within your team by utilising Management Information and completing the necessary root cause analysis., • Managing absence, performance, and behaviours in line with company policies., • Building and maintaining strong relationships with internal colleagues and key stakeholders., • Ensuring key business updates are communicated and understood by you and your team., • Getting involved in business initiatives, playing an active role and being an ambassador for the department., • Being proactive and actively looking for ways to make a positive impact. At Nucleus, we’ve always placed high value in cultural contribution and growing our diversity of thought, over technical capability. But it would great if you had some of the following: • Working within a contact centre environment., • Track record in performance management and leading a team., • Experience in coaching and developing individuals., • Experience working within a regulated environment., • Ability to produce reports and management information., • Experience in recruitment process including conducting interviews.

Venesky-Brown’s client, a public sector organisation with offices across Central Scotland (Larkhall & Gyle Square), is currently looking to recruit 2 x Estates Officer for 12 week contracts on rates between £17.23 - £21.47/hour (PAYE). Responsibilities: • Contribute to an effective Facilities Management programme through the organisation and management of an efficient and responsive Hard FM/Estates service, responding to property maintenance, environmental, and other hard service issues across the entire estate in order to provide customers with a safe, fit for purpose working environment., • To assist in ensuring that lease obligations as tenants, mid landlords and major/minor occupiers are fulfilled by responding to and resolving Hard FM/Estates issues reported to the Helpdesk., • Participate in the research and implementation of an appropriate FM database package for use in the management and monitoring of the Estate and assets thereon, and liaise with the Helpdesk Supervisor on the population and on-going maintenance of this database by supplying regular and accurate Estates and Hard FM information and updates., • Management and resolution of Helpdesk calls, including escalations from the Helpdesk allocated to Hard FM/Estates, where appropriate, routing these to appropriate area/colleagues, i.e. contractors, senior officers, Maintenance assistant or back to Helpdesk staff as appropriate., • Monitoring of contractor performance against agreed standards and response times and dealing with areas of poor performance as appropriate., • Undertaking regular building maintenance inspections at properties on the estate and reporting issues via Helpdesk., • Customer satisfaction surveys on contractor performance across the estate, reporting outcomes to Assistant Estates Manager for appropriate action/response., • Management of contractors undertaking minor works and projects(> £5K) within estate properties, ensuring that sign in/security procedures and health and safety guidance are complied with, including inspection of minor works to enable jobs to be signed off as complete(e.g. fitting of a new socket, installation of desking, roof repairs etc)., • Deputise for Assistant Estates Manager, Helpdesk and Estates Officers when required, • To observe contractors in undertaking and to personally undertake on the spot H&S risk assessments of work situations to identify possible hazards for staff, customers or contractors., • Additional ad hoc projects or areas of work as allocated by the Estates Manager or Assistant Estates Manager, or other senior managers in the FM team., • To provide emergency cover on an ad hoc basis to assist the smooth running of the FM Department Essential Skills: • Educated to SNVQ level 4 or HND level in a relevant discipline (FM, Trade, profession or management/administration), • Demonstrable years experience of FM at junior management or supervisory level within a multi site environment, together with proven organisational and management skills., • Demonstrable contractor management experience, together with proven well developed interpersonal, communications, negotiation and decision making skills, • Computer literate, with experience of working in a Microsoft Office environment If you would like to hear more about these opportunities please get in touch.

The Solution Consultant is a critical role within the Solution Consulting team, providing leadership, subject-matter expertise, and high-quality consulting services to FNZ’s clients. The role supports the successful design, configuration and delivery of FNZ’s platform solutions, while ensuring outcomes are aligned to customer needs, regulatory expectations and FNZ’s strategic objectives. Key Areas of Accountability The Solution Consultant Will • Maintain up-to-date knowledge of the asset management industry, including current trends and future market direction., • Present and clearly articulate FNZ capability to customers and internal stakeholders., • Define, validate and challenge project scope to ensure clarity and feasibility., • Capture and document customer business outcomes, translating them into requirements, solution designs and agreed Joint Target Operating Models (JTOMs)., • Lead platform integration design activities., • Provide business transformation support and consulting services across a range of client initiatives., • Advise clients on relevant regulations and platform compliance requirements., • Deliver customer training programmes and facilitate knowledge transfer., • Configure the FNZ platform and execute the Model Wealth Solution (MWS) configuration process., • Support seamless handovers to Analysts and Developers., • Conduct functional reviews and TDD walkthroughs., • Define business readiness processes and agree appropriate SLAs., • Perform defect verification activities as part of solution assurance. Role Profile This Role Requires Individuals Who • Are consistently solution-focused and execution-driven., • Can navigate complex, fast-moving environments with confidence., • Possess strong technology, analytical and data interpretation skills., • Demonstrate ownership and accountability for delivering high-quality customer outcomes., • Are comfortable with extensive customer and stakeholder engagement across all levels. Team Responsibilities The Solution Consulting team provides high-value services to both existing and prospective FNZ clients. This includes: • Leading platform configuration and running the FNZ Model Wealth Solution process for new implementations., • Supporting the sales function by sizing and shaping new project opportunities., • Delivering consulting assignments across proposition definition, TOM design, business transformation, training, knowledge transfer and bespoke requirements., • Translating client business outcomes into clear, structured documentation to support delivery teams., • Working closely with Business Readiness, Operations and Production Support teams to ensure compliant, robust and scalable services post-implementation. Specific Role Responsibilities • Provide leadership and support for aligned client projects, building capability within the team and fostering continuous improvement., • Partner with customers and internal stakeholders to define proposition and product requirements, applying deep knowledge of FNZ platform capabilities., • Provide expert advice on platform Target Operating Models and best-practice operational design., • Lead the MWS configuration process and ensure all configuration points are accurately captured in service documentation., • Own the solution for any bespoke customer requirements, ensuring these are fully met., • Conduct quality assurance and peer reviews of solution documentation., • Deliver customer training and knowledge transfer., • Provide consultancy support across other FNZ clients and strategic projects., • Maintain strong awareness of the regulatory landscape and advise customers on compliant platform delivery., • Act as an SME on the platform and market, providing training and insight across the wider FNZ business. Experience Requirements Preferred Industry Knowledge • Experience in consulting, analysis or solution architecture roles., • Knowledge of investment, wealth, life and/or pensions products and markets., • FNZ Platform expertise, including SME capability in at least four functional areas., • Understanding of relevant regulatory environments and forthcoming changes., • Minimum 3+ years’ experience in a delivery or consulting role within financial services or the wealth sector. Required Skills & Attributes • A first-class degree or equivalent professional experience., • Strong business analysis or consulting background., • Demonstrable experience fostering continuous improvement and capability development., • Confident, proactive and able to take initiative in client-focused environments., • Independent, self-directing and delivery-focused working style., • Commercial awareness with strong analytical and problem-solving skills., • Excellent organisational, communication and stakeholder-management skills., • Highly developed written and verbal communication skills., • Strong technical literacy and intermediate computer skills. Closing Statement Applications for this role will be reviewed on an ongoing basis, with a closing date of Thursday, 12 December. We encourage early applications, as screening and interviews may begin ahead of the closing date. About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world’s leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome. You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed. More about our perks: • Fully flexible shift patterns, • Six weeks holiday (including bank holidays), • 15% discount in our supermarkets and convenience stores available from the day you join us, • Additional 10% discount card for a Friend or Family member, • Career progression and development opportunities, • Subsidised in store cafe or shop floor ranges, • Competitive pension and life assurance, • Healthcare/Well-being benefits including Aviva Digital GP, • Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more, • Optional Payroll charity donations, • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave Find out more about working in Retail at Morrisons ___. About You We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for: • Helpful and friendly approach, • Enjoys staying active and being hands-on, • Works well in a busy, structured environment, • Comfortable using equipment safely and following processes, • Loves to help support our customers and resolve their queries Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following ___. Additionally, some of our roles require you to be over 18, due to health and safety. What happens next? Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our ___ page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you. About Us We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We're Foodmakers and Shopkeepers and together, we make Morrisons

HR Advisor (Hybrid – Edinburgh) Contract: Full Time Location: Hybrid (Edinburgh, UK) Overview Our client is seeking an experienced HR Advisor to join their People Team and provide proactive, professional support to managers across the organisation. This role focuses on managing employee relations (ER) cases, coaching managers to build people-management capability, and identifying trends that inform continuous improvement of HR processes and employee experience. The role works closely with HR Business Partners and reports into the Performance Manager. Responsibilities • Provide timely, consistent and expert advice on ER matters including absence, performance, disciplinary, grievance and general casework., • Lead and support end-to-end case management, ensuring fair, compliant and well-documented outcomes., • Escalate complex or high-risk cases where appropriate., • Deliver and support training, coaching and toolkits that build line manager confidence in handling ER issues and improving team performance., • Promote strong people management practices and support managers in understanding HR policies, procedures and employment law., • Develop strong working relationships with managers to understand business needs and deliver effective solutions., • Analyse ER case trends to identify recurring issues, risks and improvements in processes or policy. Essential: • Experience managing a broad range of employee relations cases., • Previous HR Advisor experience or demonstrable capability to operate at this level., • Strong knowledge of current UK employment legislation., • Excellent communication, customer service and organisational skills., • High attention to detail and ability to maintain accurate documentation., • Experience coaching and upskilling managers., • Strong analytical capability and confidence presenting insights or recommendations., • Annual discretionary bonus., • Non-contributory pension scheme., • Generous annual leave with options to buy or sell additional days., • Private medical insurance and optional critical illness cover., • Electric/Hybrid car salary sacrifice scheme and Cycle to Work scheme., • Employee discount scheme and savings app., • Access to a wide range of wellbeing apps and digital GP services., • Volunteer day each year., • Health screening for eligible age groups., • Inclusive workplace with accessible facilities and hybrid working options. Applicants are encouraged to apply early, as the closing date may be brought forward if sufficient suitable applications are received. To apply, please submit your CV and any relevant supporting information.

JOB TITLE: Fraud and Financial Crime Oversight Manager SALARY: £63,685.00 - £72,650.00 LOCATION(S): Edinburgh, Bristol, Birmingham and Leeds HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you a fraud expert with a passion for innovation? We're looking for a proactive professional with deep expertise in fraud and financial crime, and a strong track record of deploying innovative technology solutions to tackle economic crime. About this opportunity In this role, you'll play a pivotal part in shaping and supervising key initiatives that strengthen our economic crime risk management, and supporting the businesses ambitious growth plans. If you thrive on solving complex challenges and driving impactful change, we'd love to hear from you. Within Insurance, Pensions & Investment (IP&I), we're on exciting journey to deepen our relationships with our customers and grow the business further, in a sustainable way. We're developing new propositions and delivering a seamless service to our customers across all our channels. IP&I Risk provide independent oversight across the business, on all risk types, ensuring senior management and the IP&I Board can make informed decisions when considering the IP&I Risk profile. We encourage all our colleagues to challenge the status quo and to produce new and innovative ideas. We're focused on creating a values-led culture and are committed to building a truly inclusive environment where you can make a real difference. IP&I Risk Economic Crime Prevention (ECP) is a growing second line of defence team of eight people, responsible for providing specialist ECP (fraud, anti-money laundering, sanctions, and anti-bribery) oversight. We provide proactive support, data led and insightful advice and challenge. Your responsibilities will include: * Supporting the business to understand their legal/regulatory and policy requirements, strengthen the control environment, understand ways to better prevent and detect frauds whilst digitising customer journeys and launching new propositions. * Be actively involved in fostering a risk culture outlook through proactive management of risk & control, reviewing risk profiles, Risk and Control Self Assessments (RCSA), and relevant data. * Supporting key business relations with senior management and delivering on critical initiatives. * Enhancing our operations by taking on various tasks as needed and stepping in for the Senior Manager when necessary. Why Lloyds Banking Group Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too! What you'll need: * Proven expertise in Fraud: deep understanding of fraud typologies, controls, and emerging threats. * Experience in financial crime risk management - including Anti-Money Laundering, Sanctions, and Anti-Bribery & Corruption. * Track record in shaping and deploying technology solutions to combat economic crime. * Strong analytical capability: able to gather, interpret, and use data to drive effective oversight and decision-making. * Understanding of risk management frameworks (including RCSA and related processes). * Excellent stakeholder engagement skills - able to influence, provide constructive challenge, and communicate effectively (written and verbal) at senior levels. * Proactive and change-oriented outlook: finds opportunities and champions continuous improvement in systems and processes. And any experience of these would be really useful: * Familiarity with emerging technologies in fraud prevention (e.g., AI, machine learning, biometrics). * Experience in large-scale transformation or technology implementation projects. * Knowledge of global regulatory trends and standard processes in economic crime prevention. * Professional certifications (e.g., ACAMS, ICA). * Background in data science or advanced analytics for fraud detection. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey

Company Description: At Quorum Cyber, we're on a mission to help good people win. Founded in Edinburgh in 2016, we're one of the fastest growing cyber security companies in the UK and North America, serving over 400 customers on four continents. We protect organisations against the rising threat of cyber-attacks, enabling them to thrive in an increasingly unpredictable and inhospitable digital landscape. As a Microsoft-only security house, a Microsoft Solutions Partner for Security, a member of the Microsoft Intelligent Security Association (MISA), and winner of the Microsoft Security MSSP of the Year 2025 award, we offer a unified security ecosystem comprised of innovative services, all delivered through our customer platform, Clarity. In September 2024, Quorum Cyber acquired Canada-based, Microsoft Solutions Partner for Security, Difenda. This was closely followed in December 2024 by the acquisition of US-based, Kivu Consulting, a global cyber security firm with world-leading incident response capabilities. Job Purpose: To lead the development and delivery of Quorum Cyber’s customer advocacy and community strategy, strengthening customer relationships and turning their success into a key driver of growth. What I Do Is: • Build, lead, and grow Quorum Cyber’s Customer Advisory Board and Customer Community., • Develop and manage customer engagement programmes, both online and in person, that foster advocacy, retention, and satisfaction., • Partner across Sales, Marketing, and Service Delivery to align customer engagement with our wider go-to-market strategy., • Create and manage campaigns in Salesforce Pardot to drive customer participation and advocacy., • Collaborate with Product Marketing and PR to produce compelling customer success stories, case studies, and testimonials., • Expand customer storytelling through video, events, and digital channels., • Track engagement metrics, advocacy participation, and ROI to continuously improve programme impact. The Skills I Need Are: • Experience in customer marketing, advocacy, or community management within B2B technology or cybersecurity., • Proven ability to design and deliver customer engagement programmes and events that create community and belonging., • Hands-on experience with marketing automation tools (preferably Salesforce Pardot/Account Engagement)., • Strong storytelling, communication, and relationship-building skills., • Strategic thinker with practical execution skills and cross-functional collaboration ability., • Data-driven mindset with curiosity about improving the customer experience. I Know I Have Done A Great Job If: • Customers are actively engaged in the community and advisory board, feeling connected and valued., • Advocacy programmes contribute measurable impact on retention, renewal rates, and brand reputation., • Customer stories and testimonials are regularly featured across marketing channels, events, and media., • Campaigns are well-executed, data-informed, and integrated with the wider marketing strategy., • Internal teams view the customer advocacy function as a vital and collaborative partner in achieving business growth. Other Information: You will get an excellent salary, with world class benefits (private health, flexible working). As leading-edge technology company you will have access to the latest technology, and an environment that will encourage and nurture your curiosity. We are passionate about your development, and you will be empowered to advance your skills and expertise.

Job Description Grade UE02: £24,547 per annum, pro-rata for part time Information Services Group / IS Corporate / Facilities Part-time: 32 hours per week (0.91 FTE) Open-ended (permanent) This role is based at the University’s Main Library, 30 George Square, Edinburgh in the heart of our Central Campus. There may be an occasional need to work from an alternative location to meet business needs (occasional overtime offered also). You will be part of the greater team of Facilities Assistants and there will be opportunity for overlap / skill sharing with this team. Working hours are 8am to 5pm with 60-minute unpaid lunchbreak. The working pattern consists of five days between Monday to Friday. i.e., 32 hours per week (0.91 Full Time Equivalent [FTE]), where standard Full Time Equivalent (1.0 FTE) is 35 hours per week. This post is directly managed by Steve McLeod, IS Facilities Supervisor. This is an open-ended (i.e. permanent) post. What We Can Offer You • A competitive salary of £24,547.00 per annum, pro-rata for 0.91 FTE, • A chance to improve the Main Library and make a clear impact on improving student experience, • Generous annual leave allowance of 36.6 days per year (inclusive of festive closure days) pro-rata to 0.91 FTE, equivalent to 40 days per year at 1.0 FTE., • Highly competitive defined-benefit pension scheme with a substantial employer contribution, • A day of paid leave annually for your chosen volunteering activity, • Access to excellent online learning and a Staff Scholarship fund, • Varied staff discounts, family-friendly initiatives , support for staff wellbeing and more Use our reward calculator to find out the total value of the pay and benefits for this role. What The Job Involves • Respond to everyday enquiries, for example location of rooms, referring to others (e.g., Helpdesk) as necessary, • Collect, collate and respond to student feedback,, • React and assist in the event of incidents and emergencies e.g., floods, emergency evacuation of buildings, operation of the emergency Evacuation Lift, supervision of emergency exits, • Participate as required in compliance activities such as fire drills and fire alarm testing Click to view a copy of the full job description . The job description is currently under review and the updated version is expected to be in-place for February 2026 Essential Criteria A bit about you: • Experience of front line public and customer service in a busy and demanding environment, • A flexible attitude, not afraid to multi-task, take on new activities or help other team members, • Ability to communicate effectively and with tact and diplomacy both verbally and written with a wide range of people, • Ability to understand and follow instructions and procedures, • Self- motivated and a team player, • Valid UK Driving License Desirable Criteria • Experience of building security and safety procedures Application Procedure We welcome informal enquiries about the role – to find out more please email Steve McLeod, Facilities Supervisor at . The University is committed to equality, diversity and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief or race. Prior to any employment commencing candidates will be required to evidence Right to Work in the UK. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK. To apply, upload a CV and cover letter before 19 December 2025. Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone. Interviews will be held In-person preferred / virtual considered for accessibility reasons during week commencing 05.01.2026 About Us As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

Job title: Customer Services Major Initiatives - Senior Manager Location: Edinburgh or Leeds Salary: £76,194 - £89,640 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We have an exciting opportunity for a talented leader to help build the Customer Services Operation of the future. You would be joining IP&I Customer Services ("CS") at an exciting time as we embark on a major customer experience transformation journey delivering a market-leading service proposition by driving strategic change across the operation. The role, suiting someone with a background in delivering operational change at pace, is central to this journey, reporting into the Head of Customer Service Excellence & Operational Optimisation and working closely with IP&I's CS Director and wider IP&I Leadership to deliver: • Coordinate on behalf of CS where we need to support the landing of strategic initiatives into operations. Leading our teams in the day to day delivery of CS's part in these strategic initiatives, liaising with wider colleagues to ensure the initiatives' land successfully and are fully embedded., • Monitor emerging trends, technologies, etc, identifying strategic opportunities (greater utilisation of AI, robotics, future tech, etc). Incubating (designing and proving) the top initiatives before rolling out to onshore and offshore partners to scale the benefits. What you'll be doing: There are a series of strategic initiatives IP&I is running that have significant Customer Services ("CS") components to their delivery. This role will lead the CS teams delivering these components. • Scoping and Design: Leading the CS delivery teams to define and agree each initiatives' objectives, converting them into a defined scope, delivery structure, governance and controls, and roadmap to deliver CS's components of the wider change., • Interlock: Foster a strong communication network across CS and IP&I's Platforms (delivery centres) to ensure CS's activities reaming interlocked throughout delivery., • Day to day delivery coordination for the delivery of each strategic initiatives, leading each team, setting the direction and prioritisation, monitoring progress, and resolving key issues., • MI & Reporting: Ensure appropriate monitoring is installed for each initiative, reporting progress and challenges to key forums and IP&I's Leadership. Strategic Opportunity Development • Market & Emerging Trend Scanning: Monitor the market (e.g. competitors, customer needs, and regulatory changes), emerging technologies, and industry trends to 1) ensure CS is making the right operational decisions and 2) identify and drive innovative solutions that drive CS in reaching our TOM., • Idea Generation: Lead the identification and analysis of new ideas that will help drive better customer service and operational efficiency e.g. utilisation of; AI, technology within wider Lloyds Group, etc., • Idea Incubation / Development: Select and prove the most promising ideas, completing small-scale proof of concept / prototyping ahead of passing (the successfully proved ideas) to delivery partners to scale-up the delivery., • Offshore and onshore scaling: Work with the Lloyds offshore development centre (LTC) and IP&I Platforms to deliver and scale the strategic opportunities that will best benefit customer experience and operational efficiency. Why Lloyds Banking Group? If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good helping Britain prosper. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: • Embedding large-scale change within Financial Services Operations / Customer Service, • Managing complex programmes and navigating ambiguity to drive towards a vision, • End-to-end delivery experience from initiation (initial sizing, objective design, etc) to post-go live warranty and closure., • Working with executive-level leaders on a day-to-day basis (Director/C-Suite), • Expert at scanning market trends and emerging technologies to inform strategic decisions., • Skilled in generating and analysing innovative ideas to boost customer service and operational efficiency, especially using AI and automation., • Proven ability to incubate and prototype new concepts, validating them before scaling up delivery. It would also be useful if you had... • Strong communicator, able to translate insights into clear actions and engage executive leaders., • Agile leader, comfortable driving change and managing priorities in a fast-paced environment, • Deep understanding of Financial Services operational processes and procedures, • Strong knowledge of the UK financial services sector, including industry trends (Fin Tech), Gen AI usage in a servicing environment, regulatory landscape, competitive dynamics, and emerging trends., • Accomplished at managing multiple priorities and working effectively in a fast-paced, dynamic environment., • Ability to remain resilient and adaptable in a rapidly changing environment. About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus., • Share schemes including free shares., • Benefits you can adapt to your lifestyle, such as discounted shopping., • 30 days' holiday, with bank holidays on top., • A range of wellbeing initiatives and generous parental leave policies. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills And Competencies • Minimum 3 years contract-related experience, preferably in a procurement, finance, legal or sales support role, • Highly organised, with the ability to multitask and prioritise in a fast-paced, deadline-driven environment, • Extremely detail-oriented and meticulous, • Strong teamwork and customer service orientation., • Highly responsive and proactive in issue identification, communication, and managing expectations., • Highly motivated and results driven., • Excellent verbal and written communication and interpersonal skills; ability to build relationships., • Demonstrates good judgment in problem-solving and issue escalation., • Highly proficient in Microsoft Word, Outlook, Excel and PowerPoint., • Experience working with Salesforce CRM and/or Apttus is strongly desired., • Fluency in English (spoken & written) is essential. For EMEA-based positions, other European languages would be advantageous. Education • Undergraduate/first-level degree (e.g., bachelor’s degree) in finance, business administration, information systems, management, or other relevant area Responsibilities • Manage the end-to-end contract process for renewals and new business, supporting a dedicated team of sales representatives and acting as the primary point of contact for contract strategy, drafting, and execution processes., • Participate in regular pipeline review sessions with sales team to advise on optimal commercial approach, set expectations, and proactively address potential contractual risks and challenges that might delay or complicate signature., • Analyse account information, license parameters, and contract terms with extreme attention to detail in order to support the sales team with proposals for pricing, cross-selling, and/or renewals.Independently draft all Tier 1 (<$500K or $250K for software) sales contracts in accordance with internal policies and best practices while crafting win/win solutions that meet the needs of both the business and the client., • Exercise judgment throughout the contract drafting & negotiation process to resolve issues and ensure compliance with Sarbanes-Oxley controls., • Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details., • Ensure consistency and accuracy for all stages of the sales cycle., • Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices., • Ensure all information required for order submission is documented and accurate., • Facilitate any subsequent changes or adjustments requested by Sales or Client and use discretion in determining course of action., • Lead collaboration with Finance, Legal, Billing plus other stakeholders to review and align on complex contracts as needed., • Ensure internal and external client queries are fully resolved in a timely fashion with a high level of satisfaction. About The Team As part of the global Operations & Strategy team, Contract Specialists (CS) work with a dedicated sales team and contribute to business development objectives by managing the contracting process from start to finish. The CS is responsible for drafting & tailoring each contract, ensuring that the terms and license parameters meet the needs of the client and sales team while also complying with organisational standards and protocol. This role works closely with many internal stakeholders including Sales, Legal, Finance, and Administration. Successful CSs are detail-oriented and self-motivated, have excellent communication skills, and demonstrate exceptional multitasking ability under tight deadlines. Candidates must have strong organisational skills and be both process- and results-oriented. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Job title: Customer Services Model Office - Senior Manager Location: Edinburgh or Leeds Salary: £76,194 - £89,640 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We have an exciting opportunity for a talented leader to help build the Customer Services Operation of the future. You would be joining IP&I Customer Services at an exciting time as we embark on a major customer experience transformation journey delivering a market-leading service proposition by driving strategic change across the operation. The role, suiting someone with a background in operational optimisation, is central to this journey. Reporting to the Head of Customer Service Excellence & Operational Optimisation this role will work closely with IP&I's Customer Services Director and wider IP&I Leadership to shape the future of our business, driving operational efficiency and an excellent service for our customers. This role will lead 6-8 squads of Operational SMEs across the division to identify, design, and implement new and optimised processes, tools, and ways of working, scaling them to deploy across our c. 3,000 person operation This is a unique opportunity to play a leadership role in driving Customer Services of the future, gaining exposure and experience across Customer Services and platform teams within Insurance, Pensions & Investments. (IP&I) What you'll be doing: You'll lead teams of high performing colleagues (Model Offices) driving better customer outcomes and operational efficiency across the business areas (e.g. General Insurance, Retirement, etc), including: • Leadership: You'll lead these teams of high-performing colleagues within IP&I, each already making significant strides in optimising how we serve our customers. In addition, you'll play a key role within the Customer Services ("CS") leadership team, actively collaborating to shape and deliver our broader strategic objectives., • Continuous Improvement & Redesign: You'll lead your teams in identifying and prioritising opportunities to enhance and reimagine both customer and colleague journeys, driving meaningful and sustainable improvements., • Partner Engagement & Cross-Functional Collaboration: You'll work closely with business SMEs, change managers, product owners, and engineering teams to drive and influence operational optimisation. This includes facilitating workshops, walkthroughs, and demonstrations to ensure alignment across all collaborators and maintain a clear view of the broader IP&I business landscape., • Supporting Our Platforms: As we revolutionise how we serve our customers through innovative colleague and customer tools, you'll play a pivotal role in shaping and implementing these solutions, driving effectiveness through close collaboration with our supporting platform teams., • Experimentation: You'll be at the forefront of bold experimentation, exploring and testing new ways of working to transform how we serve our customers, fostering a culture of innovation and continuous learning, • Governance & Reporting: You'll ensure robust documentation and audit trails for all test-and-learn activities, regularly update the leadership team on Model Office progress and outcomes, and uphold compliance with governance, risk, and quality standards in everything we do As well as the above, you'll also play a key leadership role in driving forward other exciting key strategic initiatives that are happening within the Customer Service Vision space to improve the experience for our customers and colleagues across IP&I. Why Lloyds Banking Group? If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good helping Britain prosper. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: • Deep knowledge and experience of delivering operational optimisation within Financial Services (ideally Insurance, Pensions, and Investments), • Demonstrated ability to lead, develop, and inspire high-performing teams within fast-paced, dynamic environments, • Proven experience in business transformation, change management, and/or operational excellence, • Strong understanding of business process design, testing, and validation methodologies within Customer Services Operations, • Proven experience in driving and implementing change effectively, with a strong track record of leading transformation initiatives, engaging colleagues, and delivering measurable outcomes in dynamic environments., • Exceptional partner engagement and facilitation skills, with the ability to build strong relationships, manage expectations, and drive alignment across diverse groups, • Excellent storytelling skills, with the ability to tailor messages effectively for all levels of audience and influence through compelling narratives, • Strong ability to interpret and apply data-driven insights to effectively prioritise workload and inform decision-making, • Analytical mindset with the ability to identify issues and drive resolution It would also be useful if you had... Understanding of IP&I customer operations and objectives to align strategies with organisational goals About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus., • Share schemes including free shares., • Benefits you can adapt to your lifestyle, such as discounted shopping., • 30 days' holiday, with bank holidays on top., • A range of wellbeing initiatives and generous parental leave policies. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Job description: Job Title: Senior Experience Designer Contract Type: Permanent Location: Edinburgh Working style: Hybrid 50% home/office based Closing date: 12th December 2025 Royal London Group has an exciting opportunity for an experienced Senior Experience Designer to join a multidisciplinary teams to help design, develop and deliver a best-in-class digital product and help further develop and embed our new Experience Design capability within Royal London. As a Senior Experience Designer, you will work closely with cross-functional teams and senior stakeholders, to reimagine and design innovative, human-centred experiences for our customers, advisers, and employers. You will leverage your expertise in design thinking, customer journey mapping, and service design methodologies to drive customer satisfaction and loyalty. The ideal candidate will have a strong background in end-to-end experience or service design, and a passion for delivering exceptional customer experiences. You will have excellent communication skills, with the ability to present at a senior level, run Design Thinking workshops, manage expectations and solve problems in a changing landscape. About the role * Play a key role in developing and embedding our experience design capability focusing on processes, ways of working and continuous improvement of the service the team provides. * Mentor other members of the team where required. * Document and present the experience design process and outcomes and provide recommendations and guidelines for implementation and scaling. * Facilitate co-creation workshops and discovery sessions with users, customers, and stakeholders to generate ideas and concepts for experience improvement or innovation. * Conduct user research and stakeholder interviews to understand the current state of a service, the pain points and identify opportunities for improvement. * Create personas, journey maps, service blueprints, and other artifacts to synthesise and communicate the insights and findings from the research. * Develop low-fidelity and high-fidelity prototypes of the experience components, such as touchpoints, interactions, processes, and systems. * Plan and conduct user testing and feedback sessions to validate and iterate on the prototypes and measure the impact of the experience changes. About you * Proven experience in end-to-end experience design, service design or digital product design. * Significant experience with design thinking/human-centred design methodologies. * Strong portfolio showcasing your experience design work and the impact it has had on the customer experience. * Excellent communication and presentation skills, with the ability to effectively communicate design concepts and insights to stakeholders at all levels of the organisation. * Strong analytical skills, with the ability to use data and metrics to inform design decisions. * Experience using design, prototyping and research tools. * Prior experience in a corporate or agency environment is preferred. About Royal London We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background

About the role Availability Window Days From time To time Sun 14:00:00 23:00:00 Mon 05:30:00 13:30:00 Tue 05:30:00 13:00:00 Wed 14:00:00 23:00:00 Thu 15:00:00 23:00:00 Fri 16:30:00 23:00:00 Sat 14:00:00 20:00:00 Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. ___ to read more. Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day. As a Shift Leader you’ll: • Work in a fast-paced retail environment, with bags of variety, • Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations, • Be there for customers, listening to them and helping to make sure they leave the store with what they came for, • Look for ways to improve service, including coaching your colleagues and giving feedback to the team, • Guide and support your colleagues in-store, making sure it stays a safe place to work and shop, • Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store You will be responsible for  • Coordinating the store team to deliver an easy, fuss-free shopping experience for customers, • Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks, • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety, • Being the go-to person for colleagues in the absence of a manager for day-to-day queries, • Making sure the store is always clean, tidy, and well-presented, • Supporting managers to coordinate seasonal, community and charity events, • Contributing to a great team atmosphere, that is inclusive of everyone, • Providing great customer service, by listening to our customers and putting them first in everything you do, • Keeping the team well-informed and up to speed on any communications, changes, or updates, • Staying knowledgeable about store performance, and looking for ways to improve and simplify operations, • Coordinating store improvements, and removing any obstacles that might be getting in the way of great service, • Following health and safety routines and procedures, and ensuring colleagues do the same, • To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met, • To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work, • To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date, • To be comfortable taking the lead, and overseeing the store in the absence of your Manager, • To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues, • To be motivating, so you can inspire your team to deliver beyond expectations There are a lot of reasons why Tesco is a great place to work. Here are just a few of them. • There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle, • We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want, • It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they are what makes Tesco, Tesco, • Your voice matters, and we’ll always welcome and listen to your ideas and opinions, • We put your wellbeing first, and support is always available if you need it, • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays), • Request flexible working from day one, • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home, • Access to free wellbeing services with a range of resources to support your mind, body, and life, • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%, • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes, • Uniform provided and policies to support you for all of life’s moments, big and small, • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click ___. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.  We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.  We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click ___.  Please note Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please ___ We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. For more information about us please visit ___ Â

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Location: 1 Lochrin Square, Edinburgh Hours: Rotating shifts, Full-time, 37.5 hours per week What You'll Do: • Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Portuguese and English lines., • Take ownership of customer concerns, resolving travel-related issues end-to-end., • Communicate clearly and confidently across multiple channels., • Collaborate within a supportive team to achieve KPIs and service targets., • Share ideas to improve customer experience and internal processes., • Represent the Trip.com culture in every interaction. What You'll Bring • Previous customer service experience, ideally in a contact centre environment., • Fluent in English and Portuguese (written and verbal)., • Strong communication and problem-solving skills, with resilience under pressure., • Ability to handle multiple web chats with fast, accurate typing., • Confident working towards and achieving KPIs / Targets., • Motivated, adaptable, with eagerness to learn and grow., • Comfortable navigating multiple systems to resolve queries efficiently in a fast-paced environment., • Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here • 33 days annual leave (including bank holidays), • 3 extra days for parents/guardians, plus long service leave after 10+ years, • $600 USD in Trip Coins annually to spend on your next adventure, • Monthly performance bonuses & $450 USD refer-a-friend scheme, • Health cash back plan for dental, optical, physiotherapy, massages & more, • Employee Assistance Program, wellbeing support & enhanced sick pay, • Enhanced family policies (maternity, paternity & adoption), • Life insurance worth 4x your annual salary, • Hybrid working options (based on performance), • Free on-site gym and discounted memberships at Nuffield Health & PureGym, • Continuous learning & genuine career development opportunities, • Birthday & service anniversary celebrations with gift cards and cake, • Regular team events, social activities, and recognition programmes., • Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Have a good trip, and see you soon!

Job Description SHIFTS YOU ARE APPLYING FOR: 11hrs p/w; Mon 15:00 - 18:00; Thu 12:00 - 16:30; Fri 10:00 - 13:30 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Sales Team Member you will: • Offer fast and friendly service at all times, helping our customers to find the perfect products, • Share your passion and knowledge about our amazing products, • Work in all areas of the store, including sales floors, stockrooms and processing deliveries, • Take control of your own development We'll offer amazing benefits (see further list below) About You: • A great communicator who’s always looking for ways you can help, • Friendly, calm and efficient – even on your busiest days, • Excited about the challenge of a varied and fast-paced job, • Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What’s Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague About Us You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global! About The Team • Recognition and rewards for doing a great job and achieving great results, • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT), • 10% off most partner brands & up to 15% off Branded Beauty, • 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract), • Early VIP access to sale stock, • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform, • Access to fantastic discounts at our Staff Shops, • Sharesave scheme, • Access a digital GP and other free health and wellbeing services, • Life assurance, • You can register for a discounted health plan for you and your family, • Financial Wellbeing - Save, track and enhance your financial wellbeing, • Apprenticeship - Earn, learn and gain a qualification (England stores only), • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store, • Support Networks - Access to Network Groups to empower and celebrate each other, • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

Job Description Logistics Operations Team Leader Location: Glasgow, Edinburgh or Leven Contract: 12-month fixed term contract Closing Date: 14th December 2025 About Us With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company known for our wonderful collection of iconic brands such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Guinness and more. Bring your passion and use your curiosity as you explore, collaborate and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating! About The Function Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations. Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture. About The Role As a Logistics Operations Team Leader, you will play a key role in leading and supporting our Market Service teams, who are dedicated to delivering outstanding customer service on behalf of Global Brand Supply. This role focuses on empowering, coaching, and developing team members to provide seamless, cost-effective, efficient, and compliant service to our markets. We are looking for someone who can champion innovation and digitalisation as we continue to transform Diageo’s supply chain for the future. Sitting at the heart of our global supply operations, this role offers a fantastic opportunity to collaborate with diverse teams, gain exposure to multiple business areas and build strong connections with global stakeholders. Role Responsibilities Will Include Stakeholder Management • Lead, coach, and support a team of Market Service Owners, ensuring seamless service from order entry through to delivery, meeting and exceeding customer expectations., • Build strong, collaborative relationships between markets, planning teams, and logistics partners to deliver excellent customer outcomes. Carrier Liaison • Act as a key contact for shipping lines, ensuring smooth communication on capacity, shipping instructions, documentation needs, and timely resolution of any issues. KPI Monitoring • Track and record reasons for order failures to inform KPI measures and drive continuous improvement., • Take ownership of corrective actions for any misses, particularly in order management adherence, working with stakeholders to prevent recurrence. Digital Implementation • Champion the adoption of digital tools within daily operations, supporting and guiding teams to successfully embed new ways of working. Productivity • Ability to identify productivity & cost saving opportunities within logistics, delivering against stretching targets to ensure business value. About You We’re looking for someone who is passionate about leading and developing people, building strong relationships and delivering great results together as a team. You don’t need to tick every box to apply. If you have the right mindset and transferable skills, we’d love to hear from you. What We’re Looking For • A collaborative leader who values team success above individual contribution, with previous people leadership experience (direct team leader experience is preferred)., • Strong relationship-building skills with the ability to communicate clearly and confidently with both customers and internal stakeholders., • Organised and adaptable, able to handle multiple priorities while meeting key business deadlines., • Experience working in logistics, export or customer service is a plus, however we welcome candidates from diverse backgrounds who are eager to learn. Working with Us Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you! If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type Regular Primary Location: Onyx, Glasgow Additional Locations : Edinburgh Park, Leven Processing Job Posting Start Date 2025-12-05

£60,000 - £65,000 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Edinburgh Hybrid Who We Are At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. How We Work Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on THE TEAM The FP&A Manager is a brand-new and highly influential role within GoFibre’s Finance team, created to help drive the next phase of growth for Scotland’s leading alternative network. You’ll take ownership of all financial planning and analysis activity — from forecasting and budgeting to performance reporting and insight — and work closely with senior leaders across Operations, Technology, Sales and Marketing. What You Will Be Working On • Lead the annual budgeting and forecasting cycle across all areas of the business, making sure plans align with our strategic priorities and regulatory commitments., • Maintain rolling forecasts and key financial metrics, including covenants and cash headroom, to support regular senior leadership reporting., • Provide scenario planning and sensitivity analysis to inform major strategic decisions, from government-funded programmes to potential M&A opportunities., • Shape ARPU (Average revenue per unit) and take-up planning to support customer acquisition and commercial growth., • Deliver detailed revenue variance analysis and assess long-term pricing impacts across the product portfolio., • Track and report on core telco KPIs such as ARPU, churn, customer growth, cost of acquisition, cost of installation and cost per premises passed., • Partner with operations, commercial, technology and policy teams to ensure financial plans support business goals and drive customer retention., • Produce and present financial reports, models and business cases that inform decisions on pricing, product launches, partnerships and wider strategic investments. What You Will Bring To The Role • Considerable FP&A experience, gained in telecoms or another capital-intensive, customer-focused industry., • Extensive financial modelling and analytical capability, with experience supporting CapEx-heavy planning., • Highly proficient in Excel, with good knowledge of financial systems and data analytics tools., • Experienced in designing and presenting complex financial insights to senior executives and leadership teams., • Fully qualified accountant (ACCA,CA,CIMA). We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

Job Title: Filed Engineer/ Desktop Support Engineer Location: Edinburgh and Surrounding Areas Employment Type: Full-Time Salary up to £27k+ £4000 shift allowance + fuel card + van + Strong Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we’d love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: • Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals., • Complete customer rebuilds and configuration to desk, • Assist other engineers in the delivery of service to our customers., • Cover site roles where required due to planned or un-planned absence., • Achieve the dynamic KPI targets set for your role., • Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer’s SLA requirements., • Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation., • Will be able to carry out IMAC projects with little supervision and lead as and when required., • Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard., • Carry out any other reasonable request from your line management., • Participate in 24/7 coverage via a rota system., • Work a certain amount of overtime when required to do so., • Practice ‘Quick Win’ processes., • Act as a mentor to other engineers when required., • Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace, • Will maintain company assets to keep them in good working order and good general condition., • Be familiar with customer policies and processes where applicable. Skills and experience: • Must always be professional and presentable., • Must have a full UK driving licence., • Must have excellent customer facing skills., • Will be required to be self-motivated with good organisational skills, and can work unsupervised., • Must possess or can obtain relevant technical certifications., • Must possess at least the CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience., • Must possess the ability to work at height and undertake varied manual handling activities., • Will display positive behaviours which support team productivity., • Must have a high standard of communication and inter-personal skills to support colleagues and team members. Why Join Us? • Work with a supportive and skilled team across diverse client environments., • Gain exposure to a wide range of technologies and industries., • Opportunities for professional development and certification., • Be part of a company that values innovation, reliability, and customer satisfaction.

We are hiring a highly experience & talented M365 professional to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. • Office 365 Migration, Assessment, Implementation and Consulting experience with large scale migrations to Microsoft Office 365., • Experience with and/or deep understanding of Microsoft collaboration stack including Office 365, Exchange, Teams, OneDrive, SharePoint Online., • Experience in performing and leading Office 365 migrations for multiple large and small customer, • Experience in creation of SharePoint sites and associated data migration, • Experience with PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE, • Experience in Proofpoint or similar Email security solution implementation/migration, • Knowledge of IT security risks., • Work with various stakeholders to make sure that the client's policies & configurations always up to date and are implemented, • Coordinate with the Unified Communications and Directory Services teams as needed, • Prepare technical documentation and implementation guides as needed to support the O365 environment., • Implement O365 and Create HLD/LLD documentations, • Working knowledge of following technologies:, • Microsoft Identify Manager, Forefront Identity Manager and/or 3rd party Identity Solutions., • Identity Management (Active Directory, Azure Active Directory, Microsoft Identity Manager/FIM), • O365, Exchange and Exchange Online., • Good to have Service Management Automation (SMA) and/or Windows Azure Pack (WAP) or Azure Stack. Required industry experience: • Office 365 architect requires prior Office 365 mailbox, sharepoint, onedrive, MS teams data migration experience, scheduling migration batches and process management., • Knowledge of several of the following areas: infrastructure solutions (especially Microsoft), cloud technologies, networking, data center operations, platform migration and enterprise directories., • Knowledge of operation management, systems security, testing, databases and mobility considerations. Must Have’s: • Education: Bachelor’s degree in equivalent industry experience, • Successfully implemented/supported Office 365 and supporting identity technologies., • Expertise in the Office 365 platform and all O365 technologies – Email, SharePoint, OneDrive, MS Teams, • O365/Hybrid Exchange Migrations, Email Gateway migrations, M365 License optimization, • Expertise in using Migration tools like Quest, Sharegate etc., • Understanding of Identity Management Solutions aligned to Office 365 including Azure AD, Azure AD Connect and AD FS, • Extensive experience in O365 suite of services management and transformation project (management, assessments, migrations, consolidations projects, etc.), • Focused on continuous service improvements of customer’s O365 landscape, • Experience with using IT service management tools (e.g.; ServiceNow), • Excellent communication, organization and writing skills are required, • Microsoft 365 Identity and services, Microsoft 365 Mobility & security certifications, • Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: • Microsoft 365 Certified: Enterprise Administrator Expert, • ITIL knowledge of V3, • Experience in designing and implementing automation scripts

CMS is currently recruiting multiple Deeds Management Administrators across our UK offices, including London, Bristol, Sheffield, Edinburgh, and Glasgow. This is a fully office-based role due to the nature of the responsibilities involved. Reporting Line: You will report directly to the Deeds Manager and be responsible for carrying out all duties in accordance with operational procedures. In the absence of the Deeds Manager, you will take ownership of the service to ensure continuity and efficiency. About The Role We are seeking detail-oriented and proactive Deeds Management Administrators to join our team across several UK offices. This role is vital to the smooth operation of our deeds management service and involves working closely with internal stakeholders, clients, and external firms. You will be responsible for managing physical and electronic documents, maintaining deal rooms, and supporting the wider team with administrative and project-based tasks. In the absence of the Deeds Manager, you will take ownership of the service to ensure continuity and high standards. In this role, you can expect to get involved in a variety of work including:  Reviewing documents electronically and physically  Renaming of Scans  Uploading documents to work10 and deal rooms  Tracking down documents electronically and physically  Creating deal rooms  Reviewing and sorting existing deal rooms  Maintaining deal rooms  Maintaining deeds packets in relation to movements  Dealing with other firms and clients direct  Liaising with partners and fee earners direct  Sorting and scheduling deeds into the relevant sections depending on the department  Creating packs on Records management system  Adding in additional documents to packs  Request deeds from or send deeds to offsite storage  Checking off and reviewing deeds from other firms  Conversion of inventories from other firms  Liaising with various Business service departments across the firm  Recording time on Carpe Diem  Running reports from Records Management system for month reports  Undertake project work as directed by fee earner or Deeds Manager  Examining deeds for relevant information.  Ad hoc tasks as required  Use various records management systems and software packages  Capture and relay to the relevant teams all action points arising from customer feedback and team meetings ensuring continuous improvement to customer standards About You We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:  Basic understanding of Real Estate practice and the legal industry  Have fast and accurate keying skills  Display meticulous attention to detail  Competent to work independently or as part of a team  Good I.T. skills  Knowledge of internal systems  Must be able to work on own initiative and be well organised, working in a methodical and structured way. Ensuring all aspects of the job is covered each day.  To be outwardly professional toward all clients. What’s in it for you? Benefits We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: • Competitive basic salary (reviewed annually), • Flexible, hybrid working policy, • Generous bonus scheme, • Up to 25 days holiday (rising to 28 days with service), • Holiday exchange scheme, • Private medical insurance, • Enhanced parental leave, • Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our ___ page on our website. Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

Location Edinburgh, GB Department Name Scotland's Railway About Network Rail At Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. Watch our video to find out more! Scotland's Railway is part of this large family, and it covers a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland, accounting for almost 20 per cent of the UK rail network. We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and we are steadily building capacity for this to grow. Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life. We're also a Disability Confident Leader employer and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. For more information about Network Rail click here Brief Description To work with the Edinburgh Depot Maintenance Team, under the direction of the Senior Finance Business Partner, to deliver professional finance and accounting advise. Provides proactive, value add finance support to the business leaders across the function/route. Please note that interviews should start late December but may go into January 2026. About The Role (External) Here are some of the duties your role will include: - • Lead and provide financial advice and guidance to senior budget holders in understanding the impact of the period results and forecasts against budges so they can understand their business better., • Be the expert in the function on accounting practices and advise on financial results and forecasts for budget holders, including preparing period accruals, transfers and adjustments to validate accounts are reflective, relevant., • Manage corporate governance throughout the cost centres they manage, conducting deep dives and reviewing compliance with financial regulations to protect the business from legal or negative consequences., • Deliver expert and accurate business review information and reporting and highlight any significant issues with financial and other business results to enable informed decision making by the business area., • Engage and influence senior members of the team to help them understand their financial position and use professional expertise to guide in initiatives to improve business performance, • Build bottom up, detailed plans to manage and develop the production of business plans and budgets to enable good corporate governance and value add analysis for senior leaders, • Identify and proactively manage commercial risks, including the financial suitability of new customers or suppliers reducing the potential risk impact on the business area and influencing decision makers., • Manage the performance of central accounting functions to deliver for the cost centre area to enable an efficiently and effective accounting service., • Collate, investigate and make recommendation for investment appraisals and business case analysis to aid business decisions., • Model and analyse cost base and identify and drive opportunities and efficiencies to achieve area targets. What you will bring to the role: - • Demonstrate strong understanding of business needs and relevant application of accounting standards, • Membership (Or working towards a membership) of a relevant accounting body (CIMA/ACCA), • Expert knowledge and experience of creating and maintaining accounts and annual budget, • Significant experience within relevant finance disciplines, • Strong excel skills and use of data manipulation, • Strong interpersonal and communication skills, • Ability to interpret technical accounting regulations into everyday language, • Demonstrable effective influencing skills at a senior level, • Significant understanding of financial control and risk, • Excellent technical finance and accounting knowledge It’s desirable if you have it to help give you context to the role: - • Understanding of project management principles and experience of managing complex projects, • Membership of a relevant accounting body, • Extensive experience of Oracle based systems, • Degree or equivalent qualification in finance and accounting or business management or experience How To Apply (External) Salary: Starting at £43,588 and rising to £51,719 per annum. Network Rail Benefits – To find out about what benefits we offer, click here Closing date: 11.12.2025 Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted. Click ‘apply now’ to apply. We're dedicated to creating an inclusive environment and we welcome applications from everyone! Network Rail is a Disability Confident Leader and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit Evenbreak’s Career Hive for advice on accessibility support if you’re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application. All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.

Role: Assistant Store Manager Location: Edinburgh Job type: Permanent, Full-Time (40 hours) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Overview Putting the customer at the heart of everything that you do, you will support the Store Manager in commercially managing your store to maximise profitability through the retail plan; driving sales, managing costs, and delivering our brand through the visual proposition. Creating a fun and inspiring atmosphere in line with our brand and culture, you must support the development of the team, whilst ensuring the highest standards are maintained throughout the store according to company guidelines. Role Responsibilities • Leading by example and demonstrating exceptional standards of behaviour ensuring the integrity of the brand is maintained at all times, • Drive and role model customer service standards to exceed customer expectations, • Training, coaching and developing your team supporting the completion of appraisals and performance reviews for all Crew, • Proactive analysis of available financial data, retail and company strategy, use of local/industry knowledge and commercial creativity to maximise sales opportunities and support in making commercial decisions to drive store performance and exceed KPI targets, • To ensure that the store is working to budget through effective scheduling, cost controls and crew productivity, • To use effective planning and organisational skills to successfully implement the retail plan, • Communicating and liaising with Head Office to influence and maximise the stock package where appropriate, • To ensure correct procedures are adhered to in a professional manner for your Crew and store including cash and stock, health and safety, office, security of premises, key holders and loss prevention (NB, this list is not exhaustive), • To oversee and execute the FatFace visual proposition to company standards including leading sale / new season launches and floor moves, • To abide by all FatFace policies and procedures and comply with legal obligations including safety requirements, • Ensure GDPR procedures are adhered to at all times to maintain confidentiality, • In the absence of the Store Manager, take on holding responsibilities that ensure the continued success of your store in sales, standards and Crew development. Role Competencies • To deliver excellent customer service standards focussing on customer needs and satisfaction, • Align self to companies social and environmental mission and champion any actions that you can directly impact at all times’, • Proactively offer alternative ways for customers to buy across all of our channels, • Ensure all crew are equipped with product training and are aware of our multichannel proposition, • Championing the FatFace vision and values in store to keep the customer at the heart of all decision making, • Proactively provide crew with learning, development and coaching opportunities to aid in achieving high performing teams that reach their full potential, • Use of local knowledge and creativity to maximise sales opportunities that are unique to your market, • Ensure that the store is working to budget through effective scheduling, cost controls and Crew productivity Benefits of working with us • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme• EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Critical illness/Death in service for Salaried staff, • Sick pay allowances, • O2 phone discount, • Eye Tests/contributions to glasses (qualifying roles only), • Sabbatical leave in line with service, • Enhanced Family Friendly polices i.e. Maternity Leave, • Refer a friend scheme If this sounds like the opportunity for you then apply today!

Field Sales Representative Field Based – Glasgow, Edinburgh and Aberdeen About James Walker A private owned global manufacturing organization, supplying a vast range of high-performance fluid sealing products and associated knowledge-based services to virtually every industry sector. With state-of-the-art skills in materials technology, particularly relating to elastomers, polymers, composites and engineering plastics plus extensive expertise in precision machining of exotic alloys for metallic seals, and tension control fasteners for bolted joints. Your Role You will be responsible for developing business with existing customer accounts, around Aberdeen, Glasgow, and East Lothian from your own endeavors with the support of the Business Development Manager and Key Account Manager. You will plan and deliver persuasive approaches and pitches that will convince potential customers to do business through our wide range of product offerings. You will develop a rapport with new contacts within existing customers and provide support that will continually improve and grow the customer relationship. Key Responsibilities • Identify business opportunities by establishing sales prospects and evaluating their position in the industry; researching and analysing sales options, • Visit customers as appropriate within your territory to ensure a robust pipeline of opportunities, • Proactively arrange appointments with existing customers by growing, maintaining, and leveraging your network, • Identify and negotiate with the decision makers within a customer organisation, • Plan, organise and prepare approaches and sales pitches to potential new and existing customers, • Participate and liaise with the Customer Service Representatives and Internal Account Managers at the Customer Contact Centre, Crewe in solution and service, • Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion. Using a variety of styles to persuade or negotiate appropriately, • Design and deliver high impact presentations one to one or to a wider audience, • Maintain specified Quality Management procedures and standards consistently, • Continuously demonstrate commitment to learning; company products and services, • Drive new leads and referrals within your client portfolio, • Feed through to the General Sales Manager, information relating to marketplace reaction to our decisions on policy and to recommend necessary action, • Review sales performance with the General Sales Manager and members of the Field Sales Team on a monthly basis., • Represent James Walker UK at exhibitions, events and demonstrations About you Preferred Skill & Experience • Contractual exposure within a Sales role, • Project Management, • PowerPoint Presentation Experience, • Commercial Awareness, • Understanding of Engineering Drawings and P&ID’s Essential Skill & Experience • Experience of working in a Sales orientated role, • Understanding of Engineering techniques, • IT & Microsoft Office Skills, • Basic Technical Skills, • Ability to overcome objections Qualifications: Preferred Qualifications • Engineering Degree, • Time served Mechanical/Maintenance Apprentice, • Formal recognised Sales Qualification Essential Qualifications • GCSE or equivalent in Maths and English and Sciences (Grade C or above, • HNC/HND or equivalent in Mechanical/Maintenance Engineering Application End Date: 15/12/2025