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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

Service Delivery Oversight: Manage end-to-end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. Service Improvement: Continuously seek opportunities to optimise service delivery processes and resource allocation for improved efficiency. Serv

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. To support our expanding portfolio and mission to be

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager atMedequip Conn

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p

We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Manage the end-to-end delivery of ecommerce projects, including ne

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. You will collaborate closely with teams based in the UK, Bulgaria, and India, working

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Programme Manager & Head of Service Delivery. This ro

A leading insurance company in the UK is looking for a Services Manager to lead a small team, ensuring high standards of service performance and customer satisfaction.

We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Venn Group – Service Manager (DV Cleared) (Intelligence / UKIC). Acting as the main on-site point of contact, you will lead a medium-sized engineering team while ensuring h

A dynamic software company in the United Kingdom is seeking a Service Delivery Manager. In this role, you will act as the ambassador of the Assure offering, ensuring seamless delivery and managing client relationships with a 'Client First' approach.

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

Key Skills and Experiences of an Service Delivery Manager:. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A global technology company is looking for a skilled Service Delivery Manager to oversee their onsite team at a leading tech firm. You will lead all aspects of service delivery, ensuring high-quality performance across AV and collaboration services. This full-time role is based in Madrid and offers

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

A UK metropolitan fire and rescue service seeks a Service Delivery Administration Hub Manager to oversee the coordination and delivery of administrative functions.

IT Service Delivery Manager - Investment Firm, London - TWE43518. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. You’re a dynamic IT professional with a proven track record in IT service delivery or helpd

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Strong experience in IT service deli

Experienced IT Manager, Network Manager or Service Delivery Lead. Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward‑thinking trust that embraces digital innovation, invests heavily in te

If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Driving improvements in service delivery processes, performance, and client satisfaction. Managed Service Provider (MSP).

A national IT Support and Telecoms provider in the UK is seeking a Service Delivery Manager to lead a team and oversee IT environments. This role requires 5+ years in the IT managed services sector, strong Microsoft Server experience, and effective client relationship skills.

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. You’ll be the face of IT for our Group Functions, building strong relationships and delivering exceptional ser

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites.

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. The role requires significant experience in IT service delivery, strong leadership skills, and effective stakeholder management.

We are looking for an enthusiastic Agile Delivery Manager who will be comfortable working alongside the Product Manager and with technical and data professionals, covering a wide breadth of activity which focuses on creating services focused on improving citizen experience. Our teams and our deliver

We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. Partnership delivery manager: drive strategic growth, enhance value, and suppo

Service Planning & Delivery Manager page is loaded## Service Planning & Delivery Managerlocations: Ascot Drive Derbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (14 days left to apply)job requisition id: JR031550**Join Our Journey as a Service P

The Service Delivery manager will be responsible for the end‑to‑end service delivered to their clients, managing performance of services provided as per contractual obligation ensuring service levels are achieved. Ensure adherence to ITIL service management methodology in the delivery of Managed

A Unit4 Service Delivery Team Lead is required by Whitehall Resources for our Surrey based client. The successful candidate will combine strong people leadership with hands-on Unit4 expertise, supporting service delivery across one or more functional modules including Finance, HR, Payroll, Procureme

Meetings & Events Service Delivery Manager, EMEA, Amazon Meetings and Events. Sign in to set job alerts for “Service Project Manager” roles. Technical Delivery Manager – Integration/Typescript/Forward Deployment.

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. The role involves managing resources, ensuring quality service delivery, and collaborating with various teams. Ideal candidates will possess strong stakeholder mana

A leading IT service provider based in the UK is seeking a Service Delivery Manager to oversee and enhance the delivery of Managed Services. The role includes managing customer service expectations, ensuring service quality, and compliance with agreements. Candidates should have strong experience in

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. This role demands a confident communicator who can navigate complex service landscapes, resolve critical iss

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. This role d

This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA’s in line with the customer requirements), and to act as the single point of contact for all service delivery escalations. The Contact Manager ha

Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Now, as we continue to scale our award-winning ERP SaaS platform, we’re looking for aService Delivery / Customer Support Managerwho t

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Lead the delivery

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager, Global Delivery -

A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Technical Service Delivery Manager. Own end-to-end service delivery for assigned managed service customers.

Thorn Baker is working on behalf of a valued client to resource an experienced Regional Service Delivery leader to support soft services operations across the Northwest, Yorkshire, Northeast and Midlands. This is an ideal role for a strategic Account Manager, Operations Manager or Mobilisation Manag

Technical Service Delivery Manager - Government Satellite Communications. We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. Identify recurring issues and implement process / service improvem

A government digital agency in the UK seeks a Senior Delivery Manager to lead multi-disciplinary teams in delivering high-impact digital transformation programs. This role involves engaging across departments, ensuring timely delivery of services, and fostering an inclusive environment. This positio