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We are seeking a creative and collaborative Service Designer to join the Digital Experience team, helping expand our user-centred research and design capability in EMEA while shaping and embedding service design practices that support digital transformation across the firm. Have experience working i

You will play a key role in mapping current workforce processes, identifying opportunities for responsible automation, and ensuring that new services are user-centred, efficient and safe. You’ll work closely with product managers, technical teams, data specialists and operational stakeholders to u

We are looking for an experienced.

Service Designer / Senior Service Designer. Description for the Service Designer:-. Experience for the Service Designer roles:-.

Service Designer (SC Cleared) - UK/Remote - £600/Day Inside IR35. Proven experience as a Service Designer in digital delivery. Strong understanding of user‑centred design, systems thinking, and service design methods.

Create service maps, value propositions or service blueprints. You will be an expert at designing services from end to end and improving existing services that are underperforming. Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies support

Service Designer - LondonReference Code: 397090-en_USContract Type: PermanentProfessional Communities: Creative & Design About the job you’re considering• Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and co-cre

Service Designer Financial Crime & PaymentsOur growing client based in Manchester is looking for a talented Service Designer to join their team, focusing on Financial Crime and Payments. This role offers the chance to shape end-to-end customer and operational journeys, improve service effectiveness

YOUR PROFILEYou will bring below skills and experience: Proven experience working across a service design process, autonomously with minimal supportExperience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefact

A global consulting firm in London seeks an innovative professional skilled in service design, research, and AI integration.

Your Role:Service designers are interested in what users are trying to do service systems and processes and the structure of the organisations that deliver them and user journeys Service designers work by looking at the wider picture thinking about how to connect products and services to creative a

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

Essential-• Experience leading service design through full lifecycle including piloting and live operation, not just strategy or discovery phases and a track record of influencing senior stakeholders in complex, multi-stakeholder, or regulated environments• Evidence of building design capability

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

Service Designer - TelfordReference Code: 378517-en_GBContract Type: PermanentProfessional Communities: Creative & DesignAbout the role you're consideringAs a Service Designer, you will drive the design of complex, user-centred services for our public sector client. If you are successfully offered

A leading mobility solutions firm is seeking a Junior Service Designer for a contract role in London. Critical responsibilities include synthesizing research data and creating service design artifacts. The emphasis will be on providing support for EV services and market expansion projects.

As a Service Designer, you’ll connect people, processes and technology to improve how services are delivered, whether that’s helping citizens navigate essential forms or supporting employees with the tools they use. To succeed in this role you need experience of working as a Service Designer acr

A leading recruitment agency is seeking a Senior Service Designer for an initial 3-month contract in the United Kingdom. The role involves conducting user research, facilitating design workshops, and developing service blueprints. The ideal candidate will possess 4 to 7 years of experience in delive

Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. No job description addedRole: Service Designer. We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Keep focus on outcomes: better decisions, better services, better experiences. We are over 4,000 strategi

A grocery delivery innovation company in London is seeking a Service Designer to shape customer experiences in grocery shopping.

Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Do you want to be part of a team winning some of the most exciting technology‑related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant rol

A leading IT consultancy in the United Kingdom is actively seeking a skilled Service Designer to enhance digital delivery via user-centered design methods. The ideal candidate should possess a robust understanding of systems thinking and experience in creating service blueprints and journey maps. Th

We’re seeking a future team member for the role of Vice President, User Experience II, UX/Service Designer to join our EMEA Innovation Center team. Vice President, User Experience, UX/Service Designer. Exposure to risk & controls, capital markets, or data-heavy operational services.

A leading digital services consultancy is seeking a Senior Consultant in Service Design to lead strategic planning and manage relationships with senior stakeholders. Candidates should have a strong background in user-centered design and Agile methodologies, alongside experience improving services fr

A leading outsourcing firm in the UK is looking for a Senior Service Experience Designer to enhance the user experience in an agile environment. Ideal candidates will have a strong background in service design, excellent communication skills, and a user-centered approach.

As a Service Designer, you'll shape experiences that help customers manage their banking services easily and securely, with minimal friction. Service Designer - 6 Month FTC. You'll also be part of our wider design community, including the Service Design Community of Practice, where you can share lea

Work closely with service, product, proposition and design leadership, as well as cross‑functional partners, and other designers to define and articulate a range of new future‑state products, propositions, services and experiences. We’re currently seeking an experienced professional to join ou

Capco is looking for a Senior Service Designer to help create customer‑centric products and services that drive meaningful change in financial services and energy. Senior Service Designer - Product & Experience. Experience working in agile, cross‑functional teams within consulting or financial s

Service Designer (6 Month FTC/Secondment) page is loaded## Service Designer (6 Month FTC/Secondment)locations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (13 days left to apply)job requisition id: 152971End DateThursday 02 April 2026**S

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements and guidance. Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to

The designer will work within a hybrid model, primarily based in London or Edinburgh, and will also serve as interim Service Design Lead. A leading credit health company in the UK is seeking a Principal Product Designer to lead its Upstream mission.

We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation.

Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements

Expertise and deep knowledge of service design tools and methodologies, such as service blueprints, service mapping, systems thinking, journey mapping. As a Senior Service Designer, you will be responsible for:. Experience or knowledge of the Government Digital Service and government design principl

You will collaborate closely with UX designers, user researchers, content designers, engineers, product managers and architects to guide service design activities and ensure services respond to real user needs while operating within organisational, technical and regulatory constraints. Lead Service

UX Designer / User Experience Designer / UI Designer - Government. As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. You are a confident and curious designer with a strong track record of shaping and delivering us

A leading global law firm in Greater London is seeking a creative and collaborative Service Designer to join their Digital Experience team. The role involves expanding user-centered research and design capabilities and embedding service design practices that support digital transformation. Candidate

Prior experience of working within multi‑disciplinary Agile teams to deliver digital products or services. Brings experience designing user centered services in multi‑disciplinary teams, ensuring outcomes reflect real user needs. We regulate financial services firms in the UK, to keep financial

Solid experience in service design, with a portfolio demonstrating research, service mapping, prototyping, delivery, and impact (consulting or agency experience a plus). Experience with government service standards and accessibility principles (experience in GDS assessments is a plus). We deliver en

Job Title Senior Service Designer. We're recruiting Service Designers across three exciting areas:. Apply: complete your application on Civil Service Jobs.

We are looking for two Lead Designers to work in the Products and Services group at GDS. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need. That means shared creative standards, genuine collaboration across products, and a c

We’re supporting a global professional services organisation looking to bring in an experienced Service Design Manager on a 3–5 month contract to support a key transformation programme within their Digital Experience team. You’ll step into a programme that has already delivered an MVP release,

A government agency in the UK is seeking two Lead Designers to join their Products and Services group. Responsibilities include shaping product strategy, negotiating design vision with stakeholders, and mentoring fellow designers.

Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints. Service designers take a holistic approach to evaluating our client's business ecosystem and lead the strategic planning for our client's services. Generate concepts, proposals and plan

Join us as a Senior Service Designer where you will bring deep service design expertise to shape end-to-end customer experiences, working holistically across touchpoints to meet customer needs and elevate experience quality. To be successful as a Senior Service Designer, you should have:. Creation o

Strong service design experience. Experience in complex organisations or environments with multiple services or platforms. Hands on experience with design thinking tools, such as journey mapping, service blueprinting and workshop facilitation.