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We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. £365+ Avg Monthly Pay 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK • Must be 18 years or older, • Own a smartphone or tablet, • Able to commit 5-10 hours per week, • Strong attention to detail, • Reliable internet connection

PPM is currently looking for Mobile Electricians and Technicians/Testers in BRIGHTON and surrounding areas *Please note - the client has got plenty of work. There is plenty of weekends to go at and they get plenty of OOH call outs too. Job 1: PPM electrician (gold card, doesn't need 2391) Salary: £37.5k - £40K depending on experience, no standard bonus. There will be the possibility of weekend bonuses which equate to £200 per shift and additional bonuses for call outs carried out of hours. This will be based door to door on a 47.5-hour contract. About the Role: We're looking for a fully qualified Mobile Maintenance / PPM Electrician to deliver planned and reactive maintenance across retail, industrial and commercial sites, ensuring compliance and safe day-to-day operations to NICEIC standards. Requirements: • Fully qualified Electrician (2365 with NVQ 3 or 236 Parts 1 & 2 or equivalent) with 17th or 18th Edition. Gold Card desirable., • Comply with Irish Regulations, • Full UK driving licence (max 6 points)., • IT literate, able to use smartphone/tablet., • Able to carry and use steps/ladders for short-duration work at height. Job 2: PPM technician (gold card with 2391) Salary: £40k - £42.5K depending on experience, no standard bonus. There will be the possibility of weekend bonuses which equate to £200 per shift and additional bonuses for call outs carried out of hours. This will be based door to door on a 47.5-hour contract. About the Role: Join our team as an experienced Electrical Testing / PPM & Remedial Electrician. You'll deliver compliance, planned maintenance and fixed wire testing (EICRs) to NICEIC standards, ensuring properties remain safe and compliant. Requirements: • Fully qualified Electrician (2365 with NVQ 3 or 236 Parts 1 & 2 or equivalent) with 17th or 18th Edition., • 2391 Inspection & Testing qualification (or equivalent)., • Full UK driving licence (max 6 points)., • PPM maintenance and fixed wire testing experience., • IT literate, confident with smartphone/tablet., • Able to carry and use steps/ladders for short-duration work at height. Key Duties for Both Roles: • Carry out compliance visits, remedial works, lighting maintenance., • Test emergency lighting and fire alarms., • Perform PAT testing and fire extinguisher servicing., • Support occasional small project work as needed. Personal Attributes for Both Roles: • Personable, professional, excellent communication., • Works independently and collaboratively., • High standards, strong quality control., • Proactive, flexible, confident., • Open to overtime, weekends, and staying away when needed (expenses paid)., • Positive, dynamic approach with focus on problem-solving. To Apply, please send your CV to (url removed) or call on (phone number removed)

Job Title: Regional Operations Manager – Multi-site retail cleaning Salary: £36,000, company car, laptop, and smartphone Locations: Covering London, East Sussex, Kent Our client is a leading multi service provider in the UK Facilities Sector who are achieving outstanding growth. As a result, they are now looking to recruit a new position of Regional Cleaning Manager. The role will cover several convenience stores in and around the above areas Key Responsibilities: Lead, motivate, and develop a team of Area Managers and Area Supervisors to achieve high performance. Build and maintain strong client relationships, ensuring excellent customer service and satisfaction. Oversee recruitment, performance management, and compliance with HR policies and procedures. Monitor operational standards, productivity, and contract compliance to drive continuous improvement. Ensure Health & Safety compliance, including risk assessments and operational documentation. Manage budgets and control labour, materials, equipment, and consumable costs to maximise profitability. Review contracts and KPIs regularly to improve efficiency, productivity, and financial performance. Lead by example, fostering a positive, accountable, and high-performing culture. Ideal candidates will live in and around London, Kent or East Sussex Candidate Background & Experience: Proven experience managing large, multi-site cleaning operations. Strong customer focus with excellent communication and relationship-building skills. Background in retail, hospitality, leisure, or other fast-paced environments. IT literate, with proficiency in Excel, Word, and email. Highly organised, able to manage multiple priorities effectively. Positive, proactive, and results-driven with a strong work ethic Interested candidates should forward their CV in strictest confidence to Andrew Bridges @ PDA Search & Selection Limited