Social responsibility jobs in RedditchCrear alertas

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and the marine industry. They are seeking to recruit a Service & Warranty Technician for their operations in Redditch. Pay rate £13 per hour Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm Benefits include, private medical insurance, employee discounts, staff social events, free parking. The main responsibility of the role is to assist in the maintenance, repair and overhaul of products and applications that the company manufacture. Responsibilities and duties are as follows; • Booking in and out of related product, using SAP system and RMA process., • Carry out mechanical and electrical repair, refurbishments and overhaul of returned product., • Inspect returned product, identify faults and troubleshoot issues., • Dealing with customer returns and providing customer support., • Liaise with quality team on finding from product issues., • From time to time provide on-site support. Experience and qualifications for the role are as follows; • Experience in manufacturing is preferred, • Some electrical and mechanical knowledge, • Knowledge of reading and understanding technical drawings, • Computer literate - knowledge of SAP, • Strong interpersonal skills The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham. Please apply now to be considered for the vacancy!

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine. They are seeking to recruit aSales Engineer for their operations in the Redditch area. Salary - £35-£45k per annum. Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm. Benefits include, private medical insurance, employee discounts, staff social events, free parking. The main responsibility of the role is to carry out effective technical account management, accurate quotations and technical drawing support. Ideally the role will require a candidate with a strong technical engineering background with strong experience of CAD software and great communications skills. Responsibilities and duties are as follows Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients. Understanding of client requirements, applications and extensive technical engineering support. Preparation detailed quotations based on client specifications and project scope. Ensure quotations are in line with company pricing structure. Monitoring account performance and to identify the opportunities for growth. Follow up support on quotations. Create and modify CAD technical drawings. Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions. Experience and qualifications for the role are as follows Proven experience ina technical engineering role such as sales engineer, project manager, technical sales etc. Sound CAD expertise. Proficient in Microsoft Office. Strong interpersonal / communications skills - able to carry out presentations internallyand externally. Pro-active approach and good problem solver. Able to visit client sites (approx once a month) and travel when required. Any experience of ERP/CRM systems will be advantageous. The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham. Please apply now to be considered for the vacancy! The role is being advertised on behalf of Pertemps who operate as a recruitment agency. TPBN1_UKTJ

Science Teacher - SEMH School - Redditch Position: Science Teacher Location: SEMH School, Redditch Contract Type: Temporary (Until the End of the Academic Year) Salary: Competitive, based on experience About the Role: Aspire People is excited to support the recruitment of a dedicated and passionate Science Teacher for a specialist SEMH school in Redditch. This is a temporary position until the end of the academic year, offering the opportunity to work with students with Social, Emotional, and Mental Health (SEMH) needs in a supportive and innovative learning environment. As a Science Teacher, you will be responsible for delivering engaging, differentiated lessons in science that cater to the individual learning needs of students. You will have the opportunity to inspire students through practical and theoretical science, while also supporting their emotional and social development. Key Responsibilities: Plan and deliver high-quality, engaging science lessons for students with SEMH, ensuring the content is accessible and differentiated. Foster curiosity and a love of learning through practical experiments, discussions, and interactive teaching methods. Support students' social, emotional, and mental health development by using science as a tool to build confidence, problem-solving skills, and teamwork. Collaborate with other staff, including SENCO, to ensure the needs of all students are met within the science curriculum. Monitor and assess student progress, providing timely and constructive feedback to help them succeed. Promote positive behaviour and learning attitudes in the classroom, encouraging students to take responsibility for their learning and personal development. About You: Qualified Science Teacher with QTS (or equivalent) and a passion for working with students who have SEMH needs. Experience teaching science in a secondary school setting, preferably with students with SEMH or special educational needs. A strong understanding of how science can be used to support both academic and social/emotional development. Patient, empathetic, and able to build strong, positive relationships with students who may face emotional or behavioural challenges. Excellent communication skills, with the ability to collaborate effectively with staff, parents, and external agencies. A commitment to providing an inclusive, supportive, and engaging learning environment for all students. Why Join Us? A rewarding temporary role where you can make a meaningful difference in the lives of students with SEMH needs. Join a dedicated and supportive team that values collaboration and professional growth. Opportunity to gain experience in a specialized SEMH setting. Competitive salary and benefits package. How to Apply: If you are an enthusiastic and committed Science Teacher with a passion for supporting students with SEMH, we would love to hear from you! Please send your CV and cover letter outlining your experience and suitability for the role . We welcome applications from all qualified candidates. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks

As a Senior Care Assistant at Haywood Lodge, Kindness will be at the core of everything you do. It touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people. For you, it will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. You will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Safeguarding is everyone’s responsibility in adult social care and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. About HC-One At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life. To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on. We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles. We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including: Higher than average pay rates Paid Enhanced DBS/PVG Free uniform Company pension scheme 28 days annual leave inclusive of bank holidays Life assurance cover for all colleagues Award-winning learning and development and support to achieve qualifications GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16 An opportunity to learn from experienced colleagues as part of an outstanding and committed team Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues First-rate working environment in a purpose-built luxury home Free onsite car parking and close to local transport links Refer a friend scheme

Rent Officer Bromsgrove and Redditch Council Reference No / Job Title: Rent Officer Location: Woodrow Housing Services, Woodrow, B98 7RY Duration: 12-week assignment Working Hours: 37 hours per week (9:00am - 5:00pm) Working Pattern: Hybrid - 2 office days (Wednesday & Friday) and 3 days working from home Rate: £25.50 per hour (Umbrella) Role Purpose The post holder will be committed to the Council's Vision and will carry out their work in line with its core values of Pride, People, Purpose and Performance. This role is responsible for managing rental income across a defined neighbourhood, ensuring effective income collection, tenancy sustainment, and compliance with relevant housing legislation and council policies. Key Responsibilities * Manage rental income for a portfolio of properties within a defined neighbourhood. * Deliver an effective income collection and recovery service in line with legislation, Council policies, performance standards, and customer satisfaction targets. * Maximise housing revenue by working collaboratively with neighbourhood and tenancy teams, Housing Benefit, DWP, and external partners. * Promote tenancy sustainment through early intervention, reducing the risk of homelessness and supporting vulnerable tenants. * Support service development, projects, and initiatives alongside the leadership team. * Provide guidance, training, and day-to-day support to junior team members. * Ensure compliance with relevant legislation, including the Housing Acts, Localism Act, Local Government Act, and the Prevention of Social Housing Fraud Act. Main Duties * Maximise rent collection and recover arrears through early intervention and enforcement of tenancy conditions. * Monitor rent accounts and take prompt action in line with pre-action protocols and rent collection policies. * Manage sub-accounts for court costs and introductory tenancies, ensuring accurate monitoring and payment transfers. * Provide advice on housing and welfare benefits to help tenants maximise income. * Stay up to date with legislative changes, including Welfare Reform, and assess their impact on tenants and the Council. * Refer vulnerable tenants to appropriate internal and external support services to sustain tenancies. * Prepare reports on arrears cases, attend court, prepare court papers, and represent the Council in possession proceedings. * Conduct tenant interviews and home visits to support rent recovery and maintain a strong community presence. * Create and deliver rent surgeries to promote positive payment behaviour and provide targeted support. * Work closely with Neighbourhood & Tenancy Officers to deliver coordinated services and maintain accurate IT records. * Attend tenancy sign-ups and sustainment visits, advising tenants on rent responsibilities and identifying support needs. * Administer payment methods including online, phone, payment cards, and Direct Debits. * Support the coaching, training, and development of advisors and apprentices as directed. * Maintain accurate records to meet statutory and service reporting requirements. * Monitor performance indicators and report regularly to the Housing Income Team Leader. * Share knowledge, best practice, and procedural updates with colleagues. * Liaise with internal departments and external agencies including Housing Benefits, DWP, CAB, solicitors, and the courts. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

4Recruitment Services are seeking a Housing Revenue Collection Officer to work for our client based in Redditch. The client will allow hybrid, 2 office days and 3 days working from home. Purpose of the role: Have responsibility for managing the rental income for a portfolio of properties in a defined neighbourhood in the Borough. To deliver an effective revenue income collection and recovery service in accordance with legislation, the Councils policies, performance standards, targets and customer satisfaction requirements. Maximise all housing revenue streams by collaborating with the neighbourhood and tenancy team, housing benefit, DWP and other internal/external partners. Develop a tenancy sustainment culture with prevention at the forefront of everything you do. Reducing the risk of homelessness and identifying those most in need of support and tenancy sustainment intervention. Support the leadership team in service development and implementation of projects, strategies, initiatives. To fulfil the Local Authorities legal obligations to provide professional housing services as set out in the relevant Housing Acts, Localism Act, Local Government Act and the Prevention of Social Housing Fraud Act. DUTIES AND RESPONSIBILITIES INCLUDE: Maximise revenue collection in line with targets to recover rent arrears and to enforce related tenancy conditions with emphasis placed on early intervention. Monitor tenants rent accounts and take prompt action in accordance with the pre-action protocol and Councils rent collection policy and procedures to prevent the accumulation of debt and homelessness. Management of sub accounts for court costs and introductory tenancies. Ensuring effective transfer of payments and regular monitoring of cases. Provide advice on housing and other welfare benefits to tenants and assist them in maximising income and benefit entitlement. Assist vulnerable tenants through referring to internal and external support agencies, where appropriate, to ensure that tenancies can be sustained, and tenant’s needs are met. Be responsible for preparing timely and accurate reports on arrears cases and attend Court, prepare all relevant Court papers, and represent the Council in court on possession cases for nonpayment of rent. Conduct interviews and undertake home visits to tenants in connection with matters relating to rent payment and the recovery of arrears. Ensuring a presence is maintained in the community. Create and deliver rent surgeries for schemes with the Borough to assist the tenants with payment issues, creating a positive payment culture and signpost when necessary. Effectively liaise with Neighbourhood & Tenancy Officers to ensure the delivery of coordinated and efficient services to each resident. Including updating household records on IT systems. Be available to attend the sign up of new tenancies and other tenancy sustainment visits. Provide advice to the tenant on their responsibilities regarding rent payments. Identify if benefit or debt advice is required and make referrals to the Tenancy Sustainment service where appropriate. Administration of payment methods including online, phone, payment cards and Direct Debits including creation and relevant amendments based on payment arrangements. Work with other agencies and internal departments such as Housing Benefits, DWP, CAB, Solicitors and the Courts in delivering an efficient and effective service. Adapt customer care to working practices through a customer- first approach, ensuring that customers are treated with respect and courtesy and experience an accountable service. To adhere to corporate standards of customer care in respect of answering correspondence, telephones, and complaints. Support investigations and provide relevant documentation and statements for appeals, complaints, and enquiries. In a legal challenge, Judicial Review or Ombudsman Enquiry, cooperate with managers and other relevant officers to prepare more detailed documentation. ESSENTIAL REQUIREMENTS INCLUDE: Minimum Level 2 qualifications in subjects relevant to the role. Level 3 qualification related to housing management and social housing practices (or be working towards/willing to work towards it). At least 2 years demonstrable experience working in the social housing sector, or in another relevant customer-facing service, demonstrating transferable skills or lived experience. In-depth understanding of the costs of tenancy failure on both tenants, their households, and the Council. Experience of collaboration and partnership working that has achieved excellent outcomes for people and improved service performance. Have extensive experience of representing landlords in civil courts for possession claims, variations of orders, warrants for eviction and stay hearings and standing as a witness and preparing for and attending evictions Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and the marine industry. They are seeking to recruit a Service & Warranty Technician for their operations in Redditch. Salary - £26,561.60 per annum. Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm Benefits include, private medical insurance, employee discounts, staff social events, free parking. The main responsibility of the role is to assist in the maintenance, repair and overhaul of products and applications that the company manufacture. Responsibilities and duties are as follows; Booking in and out of related product, using SAP system and RMA process. Carry out mechanical and electrical repair, refurbishments and overhaul of returned product. Inspect returned product, identify faults and troubleshoot issues. Dealing with customer returns and providing customer support. Liaise with quality team on finding from product issues. From time to time provide on-site support. Experience and qualifications for the role are as follows; Experience in manufacturing is preferred Some electrical and mechanical knowledge Knowledge of reading and understanding technical drawings Computer literate - knowledge of SAP Strong interpersonal skills The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham. Please apply now to be considered for the vacancy! TPBN1_UKTJ

Qualified Social Worker - Community Team You will be working within a well respected Local Authority based in the Worcestershire area. The manager is looking for an experienced social worker to undertake assessments and carry a caseload. You will be arranging Package of care, Direct Payments, Extra Care Housing, Supported Living and Residential/Nursing homes. Benefits for this position: Hybrid working Competitive Pay rates Long term contractsEden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Qualified Social Worker - Community Team You will be working within a well respected Local Authority based in the Worcestershire area. The manager is looking for an experienced social worker to undertake assessments and carry a caseload. You will be arranging Package of care, Direct Payments, Extra Care Housing, Supported Living and Residential/Nursing homes. Benefits for this position: Hybrid working Competitive Pay rates Long term contractsEden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Where do people love what they do and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. As part of the KUKA Group, we are at the forefront of logistics automation technology. Serving some of the biggest and most exciting brands across the globe we're a team of 14,000 professionals and 50 nationalities. We are currently seeking a Finance Assistant based in Redditch with hybrid working available, on a 12 month fixed term contract. Your Responsibility The Finance Assistant will be placed within the finance team of a growing logistics automation business. The successful candidate will attain strong skills and knowledge regarding accountancy, mathematics, statistics and economics. The role will be mixed and will involve assisting qualified and non-qualified finance professionals across the range of functions performed by the finance department as follows: * Purchase Ledger: You will assist with processing supplier invoices, reconciling supplier accounts and liaising with suppliers to ensure timely payment of their invoices. * Sales Ledger/Credit Control: You will assist with the preparation of sales invoices to customers and the daily reconciliation of the company’s bank accounts. * Management Accounts: You will assist our management accountants in the preparation of reports circulated to internal management to assist their decision making Your Profile – What we are looking for This is a hands-on role and an excellent opportunity to gain insight and experience in a wide range of finance functions. You will play an important role in a small finance team and will gain valuable exposure to different areas of the business. We are looking for a hard-working individual who is looking for a challenging but rewarding role. You should be proactive, able to problem solve effectively and able to use you own initiative to thrive in a dynamic working environment. It would be advantageous if you have achieved or are studying towards your AAT and have proficiency in Microsoft Excel. Applicants must communicate openly, effectively and consistently with all stakeholder groups and focus on customer needs and customer satisfaction. A driving license will be required unless you live in close proximity to Redditch. Swisslog is part of a global organisation that strives to provide opportunities, a healthy work-life balance and a wide range of social activities. Just some of the benefits our teams enjoy include: * A great working environment * Working with advanced technologies * Empowerment & project ownership * Future-oriented projects with leading brands * Hands on training & skills development * Domestic and international career opportunities Join the journey! If you think a career with Swisslog could be what you are looking for, we´d love to hear from you. We´re looking forward to receiving your application

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine. They are seeking to recruit a Service and Warranty Manager for their operations in Redditch. Salary - circa£40,000 but potentially slightly higher for the right candidate. Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm Benefits include, private medical insurance, employee discounts, staff social events, free parking. The main responsibility of the role is to oversee all aspects of service operations and warranty management. This includes leading technical support efforts, managing product returns and repairs, also ensuring customer satisfaction through timely and effective resolution of issues. The role requires a blend of technical expertise, operational leadership and customer service. Responsibilities and duties are as follows; Lead the service and warranty team to ensure efficient handling of returned products and warranty claims. Oversee the mechanical and electrical repair of returned products and assemblies. Refurbish and fault diagnosing of products. Manage booking and tracking of products using SAP and RMA process. Liaise with quality and the engineering teams to investigate recurring issues and implement corrective actions. Maintain accurate records of service activities and warranty claims. Provide technical support to customers via email, phone and on site visits. Monitor spare parts inventory and liaise with procurement for replenishment. Develop and maintain warranty policies and procedures. Preparation of reports and analysis on trends and warranty performance. Experience and qualifications for the role are as follows; Strong experience in a technical service or warranty management position, preferably within manufacturing. Strong understanding of mechanical and electrical systems. Previous experience of communicatgion both face to face and on telephone, e-mail etc. Proficient in SAP and Microsoft Word. Ability to read technical drawings. Strong problem solving skills and organisational skills. Able to work under pressure and excellent communication skills. The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham. Please apply now to be considered for the vacancy! TPBN1_UKTJ

EQUANS are looking for a Mobile Technical Supervisor working on our HMCTS contract in Redditch Magistrates Courts. This role would be a permanent full-time role working 40 hours per week. On offer is a competitive salary and benefits package. General Overview: The post holder is accountable for the delivery of supervision for the HMCT’s contract and associated specifications for the contract. -To Supervise the delivery of the facilities services for the HMCTs Contract by supporting the Area Facilities Manager (AFM) -Support the AFM in achieving all SLA’s in place -Support the AFM in achieving all KPI’s -Support the AFM in achieving 100% statutory compliance. -Ensuring H&S compliance to legislative and Equans standards -Supervision of the team, including PDRs, succession planning, absence and performance management -To ensure compliance with all company policies and procedures and ensure that they are followed by all personnel involved on contract. -To work closely with the HMCT’s SDM’s to deliver an excellent service in support of EQUANS objectives. -To generate and foster an interdependent Health and Safety culture across all services. -To ensure that all risks relating to safety, health, environment and quality are effectively managed using risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and service users. -Ensure all accidents and near misses are adequately recorded, investigated and appropriate action taken. -To develop effective working relationships with operational personnel, suppliers and sub-contractors to improve operational performance. -To create a positive working environment for the team. -To Identify ways to improve the services and works with the contract team to introduce these. -To evidence knowledge and understanding of the SLAs, opportunities and risks present. This is not an exhaustive list and the Technical Supervisor will be required to be flexible as the contract develops. Full BPSS clearance is a requirement upon taking up the position. Qualifications or Required Experience: -Excellent Customer skills with an ability to Supervise a large number of engineers -Meet expectations within the HMCT’s Contract . -PC Literate and knowledge of MS Office applications, able to use Excel & work with Maximo is desirable. -Excellent motivation and influencing skills. -commercial awareness would also be beneficial -Sound understanding and experience of risk assessment / management. -Thorough knowledge and experience of Safety, Health, Environmental & Quality assurance systems What can we offer you? On offer is a competitive salary and benefits package, which includes; • 24 days annual leave increasing to 25 after 1 years’ service (+ public holidays) • Life Cover equivalent to 1.5 times annual salary • Employee discount shopping schemes on major brands and retailers • Gym membership discounts • Cycle to work scheme • Holiday purchase scheme • 2 corporate social responsibility days per year • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes • Attractive Employee Referral Rewards Scheme • Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network • 24/7 Employee Assistance Program and access to mental wellbeing app Who are we? EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. ENGENG What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers

Customer Experience Advisor Bromsgrove £27,974.96 per annum Full Time, Permanent Closing Date: Friday 23rd January 2026 @ 9am Interview Date: 28th & 29th January 2026 – in person About the Role Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? We’re looking for a Customer Experience Advisor to be the welcoming face and helpful voice of our organisation. In this dynamic role, you’ll be the first point of contact for our customers—whether they reach out in person, by phone, email, text, online chat, social media, customer app or our online portal. Your mission: resolve queries efficiently, empathetically, and in line with our values. What you’ll be doing Be the Voice of the Organisation: Handle customer enquiries across multiple platforms with care, professionalism, and empathy. Create a Welcoming Space: Greet and assist visitors at reception, ensuring a safe and informative environment. Problem-Solve with Purpose: Use scripts and training to diagnose and process repair requests, gas servicing queries, and more. Own the Outcome: Take responsibility for customer issues from start to finish. Collaborate for Success: Work closely with internal teams and external contractors to deliver seamless service. Stay Organised: Manage appointments, record interactions accurately, and ensure compliance with housing regulations. Support Community Services: Process garage lettings and terminations, and contribute to special projects that improve the customer experience. About You You’re someone who genuinely cares about people and takes pride in delivering a great experience every time. You don’t just answer questions—you solve problems, build trust, and make customers feel heard and valued. We’re looking for someone who: Brings energy, empathy, and professionalism to every interaction Thrives in a fast-paced environment and stays calm under pressure Communicates clearly and confidently across multiple channels Takes ownership of issues and sees them through to resolution Works well independently but loves being part of a supportive team Is digitally confident and comfortable using scheduling and CRM systems Shares our values of respect, honesty, and accountability What We Offer We believe in rewarding our team with more than just a salary. Here’s what you can look forward to: 32 days annual leave plus bank holidays Holiday purchase & buy-back schemes Team outings with an annual team budget Electric vehicle leasing through Octopus Energy Pension scheme with SHPS Life insurance for pension members Employee Assistance Programme Mental Health First Aiders Healthcare cashback plan via Healthshield Retail discounts Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle Wellbeing calendar of events throughout the year Join us and be part of a supportive, forward-thinking organisation that values your voice and your contribution. Apply now and help us build better communities—one customer at a time. Bdht may exclude candidates from the recruitment process if they have attended three or more interviews in the previous year. Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high

Corporate Social Responsibility Coordinator. You can also share this vacancy with your network using a number of social media platforms.