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  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    hace 14 horas
    Jornada completa
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

    Inscripción fácil
  • Sales Assistant To Work Remotely
    Sales Assistant To Work Remotely
    hace 1 día
    £2800–£3500 mensual
    Jornada parcial
    Wembley

    Description Job Overview Join our dynamic team as a Remote Sales Assistant, dedicated to driving sales growth and delivering exceptional customer service across the UK. This exciting role offers the flexibility of remote work while engaging with a diverse range of clients and business partners. You will play a vital part in expanding our market presence by leveraging your negotiation skills, organizational abilities, and passion for sales. If you thrive in a fast-paced environment, excel at communication, and are eager to develop your career in B2B sales, this position is perfect for you! All roles are paid positions, emphasizing the value we place on your contributions from day one. Duties Engage with prospective clients and existing partners through calls, emails, and virtual meetings to promote our products and services Identify new sales opportunities within target markets by researching industry trends and client needs Negotiate terms and close deals effectively, ensuring mutual satisfaction for long-term relationships Manage your schedule efficiently to prioritize high-value prospects and follow-ups Maintain accurate records of client interactions, sales pipelines, and contractual agreements using IT tools Provide exceptional customer service by addressing inquiries promptly and professionally Collaborate with internal teams to ensure seamless delivery of products and services to clients Skills Strong negotiation skills with a proven ability to close sales effectively Excellent communication skills in English, both verbal and written Proficiency with IT systems, CRM software, and online communication platforms Valid driving license is preferred for occasional travel or client visits within the UK Exceptional time management and organizational skills to handle multiple accounts simultaneously Experience in B2B sales environments or customer service roles is highly desirable Ability to adapt quickly to new technologies and changing priorities This role offers an energetic environment where your proactive approach will be rewarded. We value clear communication, strategic thinking, and a passion for building lasting business relationships. Join us today to make an impact in the world of remote sales!

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    Sin experiencia
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  • IT Workflow & Automation Specialist
    IT Workflow & Automation Specialist
    hace 1 mes
    Jornada parcial
    London

    We are looking for a practical IT Workflow & Automation Specialist to help us improve and maintain the systems behind True Observer. This is a flexible and remote role. You’ll help us automate repetitive tasks, connect different platforms, troubleshoot workflows and improve how information moves between our internal systems. We already use tools including n8n, WordPress, APIs, databases and our own internal platform, so we are looking for someone who enjoys solving technical problems and finding efficient ways to connect systems. What you may work on: • Build and improve n8n workflows, • Connect APIs, webhooks and external services, • Automate reports, notifications and internal processes, • Troubleshoot failed workflows and integrations, • Work with JSON and structured data, • Connect forms, websites and internal systems, • Test automations before deployment, • Document workflows so they are easy to maintain, • Suggest improvements to existing processes You do not need to be a senior software developer. We are more interested in someone practical, technically curious and able to solve problems independently. The role is remote and flexible. Tasks and projects will be agreed in advance depending on what needs to be built, fixed or improved. Must have: • Experience with workflow automation, • Understanding of APIs and webhooks, • Strong troubleshooting skills, • Comfortable working independently, • Good written English

    Sin experiencia
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