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  • Reservation Agent
    Reservation Agent
    2 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

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  • Massage Therapist
    Massage Therapist
    8 days ago
    £15–£17 hourly
    Part-time
    London

    Based in West London, we are a renowned boutique day spa with over 14 years of expertise, prides itself on providing outstanding treatments and customer service. We are excited to invite a Massage Therapist to become part of our welcoming team, with opportunities available for both part-time and full-time positions. Minimum Qualifications: Proficient in the English language. Possesses at least an NVQ Level 2 in massage therapy or an equivalent qualification. Has a minimum of two years of in salon or spa experience. Excellent communication abilities and customer service skills. Skilled in a range of massage techniques, such as aromatherapy, deep tissue, and Swedish. Preferred Skills: Proficient in lymphatic drainage, Swedish and deep tissue techniques. Reflexology, sports, pregnancy massage expertise is valued. At ease delivering services to clients of any gender. Exhibits professionalism, confidence, and dependability. Applicants must demonstrate a strong commitment to high-quality treatments and exceptional client communication skills. Responsibilities: Deliver outstanding customer service by greeting clients and responding to their needs. Engage in clear communication with clients to grasp their preferences and offer personalised suggestions. Utilise time management skills to guarantee that all appointments proceed seamlessly and punctually. Keep a tidy and well-organised workspace, in compliance with spa standards. Accountable for precisely recording client progress and treatment plans, while also keeping up-to-date with the newest massage techniques and industry developments to improve our service offerings. Must be flexible with working hours. Must have a mature and adaptable personality. Next Steps: If you are a talented massage therapist with a passion for beauty and wellness, we would love to hear from you. We will reach out to you if your qualifications align with our requirements. References will be requested and verified accordingly. Job Types: Part-time, Freelance Benefits: - Employee discount - Flexitime Experience: in salon or spa : 2 years (required) must have worked in the spa/salon/clinic environment with in the past 1 year Language: English (required)

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  • Nail Technician
    Nail Technician
    8 days ago
    £13–£15 hourly
    Full-time
    Wembley Park, Wembley

    Urban Rose Beauty Wembley Park are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme

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  • Sales Representative
    Sales Representative
    23 days ago
    Part-time
    New Malden

    We are a growing organic skincare brand focused on high-quality, ethically sourced, and environmentally responsible products. Our mission is to help businesses offer clean, effective skincare their customers can trust. We are seeking a motivated and results-driven Sales Representative to identify and contact relevant businesses to promote and sell our organic skincare range. This is a commission-based role ideal for a confident communicator with a passion for sales, wellness, and sustainability. Key Responsibilities • Research and identify potential business clients (e.g., retailers, salons, spas, clinics, wellness stores), • Proactively contact prospective clients via appropriate channels, • Present and promote our organic skincare products professionally and compellingly, • Build and maintain strong relationships with new and existing clients, • Negotiate pricing and close sales agreements, • Maintain accurate records of leads, contacts, and sales activity, • Provide market feedback and insights to help grow the brand Requirements • Proven experience in sales, business development, or customer-facing roles (preferred), • Strong communication and negotiation skills, • Self-motivated with the ability to work independently, • Comfortable working towards targets in a commission-only structure, • Interest in organic, natural, or sustainable products is a plus, • Reliable phone, internet access, and basic computer skills Compensation • Commission-based pay with competitive rates, • Uncapped earning potential based on performance, • Flexible working hours What We Offer • Opportunity to represent a growing organic skincare brand, • Full product training and sales support, • Flexible schedule and remote working options, • Potential for long-term collaboration and growth How to Apply Please send a brief introduction outlining your sales experience and why you're interested in representing organic skincare products.

    No experience
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  • Site Engineer
    Site Engineer
    1 month ago
    £70000–£80000 yearly
    Full-time
    London

    Pre-opening Site Engineer for Luxury Spa Ahead of our exciting new opening late next year, we are seeking a Site Engineer with proven experience in high-end hospitality or wellness construction (spas, hotels, resorts) to join our core team and help deliver this iconic project to the highest standards. Bulldozer Group is a renowned name in international luxury hospitality, with critically acclaimed sites across Europe and Dubai. With our ambitious expansion into wellness, we are launching Sonara, a flagship luxury spa in Chelsea offering immersive bathhouse experience, a range of therapies and treatments, private suites and bespoke high-end finishes. As a Site Engineer, you will: • Oversee day-to-day technical execution and delivery of the construction works on site, ensuring that quality, schedule and budget targets are met, • Read, interpret and coordinate architectural, structural and MEP drawings to ensure seamless integration of all systems, • Provide setting-out, level surveys and accurate levelling to comply with design specifications, • Monitor installation of MEP systems (mechanical, electrical, plumbing, HVAC), ensuring correct integration, commissioning and testing, • Supervise waterproofing works for wet zones, pools, steam rooms, saunas and other hydro-thermal elements, • Oversee the installation of luxury finishes (tiling, stone, bespoke joinery) and specialist spa equipment (plunge pools, hyperbaric chambers, ice atelier, etc.), • Conduct regular inspections and quality control to ensure that workmanship meets brand standards, • Resolve technical issues proactively, escalating and coordinating with consultants, contractors and the design team as needed, • Maintain strong site discipline: enforce HSE standards, carry out site inductions and toolbox talks, • Prepare and manage daily/weekly reports, progress updates, snag lists and commissioning documentation, • Support the Project Manager in handover to operations, ensuring logbooks, as-built drawings and O&M instructions are complete. Key Requirements • Degree or diploma in Civil Engineering, Mechanical Engineering or Building Services Engineering, • Proven experience in high-end hospitality or wellness construction (spas, resorts, hotels), • Strong understanding of MEP systems (HVAC, plumbing, electrical), • In-depth knowledge of waterproofing, especially for spa environments, swimming pools, steam rooms, etc., • Experience with high-quality finishes, tiling, stonework and craftsmanship typical of luxury developments, • Integration of spa-specific equipment (plunge pools, thermal cabins, oxygen therapy, etc.), • Excellent attention to detail, • Excellent communication: you will liaise with fit-out contractors, designers, specialist consultants and senior stakeholders, • Strong problem-solving skills and technical judgement, • Ability to work under pressure, manage multiple subcontractors and deliver to tight schedules Preferred Experience: • Worked with luxury developers or boutique wellness operators, • Experience working on fit-out projects (rather than pure shell construction), • Commissioning experience (MEP, hydro-thermal systems) Why Join Us? • Be part of a landmark wellness project in central London, inspired by an internationally renowned concept, • Work with world-class architects, designers and wellness consultants to deliver a truly unique spa environment, • Opportunity for long-term career growth, • Competitive salary and benefits package (up to £70,000, depending on experience), • A collaborative, high-performance culture with an emphasis on quality, innovation and design excellence

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  • Dental Assistant
    Dental Assistant
    1 month ago
    £13.8–£14 hourly
    Full-time
    London

    We are a busy multi-surgery practice providing a mix of NHS and private dental treatments for adults and children, with a strong focus on preventative care. Our private treatments include implants, Invisalign, crowns, veneers, white fillings, and tooth whitening. We also offer private and standard hygiene services. Key Responsibilities • Prepare treatment rooms and assist during procedures, • Educate patients on oral hygiene and post-operative care, • Maintain accurate patient records and manage appointments, • Handle basic laboratory tasks and manage inventory Candidate Requirements • Enthusiasm and genuine interest in dental healthcare, • Good English communication skills, • Ability to follow instructions and work as part of a team, • Empathy and ability to provide compassionate patient care, • Basic IT skills, • Commitment to hygiene and infection control protocols, • Respect for patient confidentiality and privacy, • Willingness to undergo training and continuing education in dental nursing, • Careful handling of dental instruments and equipment, • Punctuality and professional appearance, • Eligibility to work in the UK Benefits • Full training and development opportunities, • Health and safety support, • Pension scheme, • Wellness programme, • Discounted gym and spa membership, • Professional development and performance reviews Start your rewarding dental career with us today. Full training provided – no previous experience required.

    Immediate start!
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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    2 months ago
    £12.5–£13.2 hourly
    Part-time
    London

    Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

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