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  • Spa Therapist
    Spa Therapist
    8 hours ago
    £27583 yearly
    Full-time
    London

    Salary -- £27,583 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Spa Therapists in our team embrace every opportunity to create special moments in our luxurious spa, providing a personal experience that enhances the overall wellbeing and relaxation of our guests. • Offering high quality professional treatments in a serene and relaxing environment., • Perform prep work and properly clean and restock the treatment room., • Ensure exceptional customer service, always considering the wellness needs and concerns of our guests., • Promote spa products and services with complete knowledge and understanding., • Providing high-quality service comes naturally to you., • Excellent communication and interpersonal skills., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Ability to work without direct supervision., • Most of all, you will have an approachable, positive, and proactive manner., • Experience in a similar role within a 5-star hotel is a significant advantage., • A recognized beauty qualification, level 3 Beauty or equivalent., • Massage qualification is a must. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Head Therapist
    Head Therapist
    8 hours ago
    £30011 yearly
    Full-time
    London

    Salary £30,011 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Head Therapists in our team lead by example and embrace every opportunity to create special moments in our luxurious spa, providing a personal experience that enhances the overall wellbeing and relaxation of our guests. • Offer high quality professional treatments in a serene and relaxing environment., • Effectively pass on product and service knowledge to all therapists., • Ensure exceptional customer service, always considering the wellness needs and concerns of our guests., • Develop, train and coach therapists to maintain our exceptionally high standards., • Assist Spa Manager with monitoring stock levels, ordering products, conducting trade tests and interviewing potential therapists., • Pay attention to budgets and targets to ensure spa's profitability., • Promote spa products and services with complete knowledge and understanding., • Cover reception shifts when required. More about you... • Providing a high-quality service comes naturally to you., • Excellent supervisorial, communication and interpersonal skills., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • Experience in a similar role within a 5-star hotel is a significant advantage., • A recognized beauty qualification, level 3 Beauty or equivalent.

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  • Part-time Massage Therapist | £20 ph | May launch, Hackney
    Part-time Massage Therapist | £20 ph | May launch, Hackney
    1 month ago
    £20 hourly
    Part-time
    London

    Are you a skilled Massage Therapist looking for a meaningful part-time role? Project Pamper is a new nails and massage studio on Hackney Road dedicated to high-quality self-care with a social mission—creating pathways for young talent to build skills and independence. We are looking for a dedicated professional to join our founding team this Spring. The Requirements To meet Tower Hamlets licensing requirements, all applicants must provide: • Qualifications: A valid NVQ Level 3 (or equivalent) in Massage Therapy., • Experience: Minimum 2 years in a professional spa or clinic environment., • Registration: Willingness to be registered with the Council as an approved practitioner. The Role and Skills • Schedule: Part-time (specific days to be discussed, but weekend availability is required)., • Technical Proficiency: Expertise in Foot, Head and Shoulder, and Full Body treatments., • Specialisms: Proficiency in Aromatherapy, Deep Tissue, Hot Stone, and Herbal Ball techniques., • Digital: Comfortable capturing content for Instagram and TikTok to showcase your work and our mission. What We Offer • Pay: £20 per hour., • Tips: 100% of your tips via a transparent, staff-led pool., • Shift Structure: Clean 6-hour shift blocks to ensure staff well-being and prevent burnout., • Purpose: The opportunity to mentor young talent and be part of a social-impact brand.

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  • Health, Safety & Security Manager
    Health, Safety & Security Manager
    8 hours ago
    Full-time
    London

    Salary -- Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... As a Health, Safety Security Manager you will be responsible for Security, Health Safety and Crisis Management by taking a proactive approach to these areas for the Intercontinental London -- The O2 and The Arora tower to ensure legal, company and brand compliance, implementation of security/ Health and Safety policies, protocols, and training to make sure that the environment in the organisation is safe for our employees, guests and visitors. • Oversee the day-to-day management of the Security Department, supporting all departments at InterContinental London -- The O2., • Protect company assets against theft, fire, assault and other risks, keeping senior management informed of any incidents or threats., • Complete detailed incident reports, conduct investigations, gather evidence and maintain accurate security logs., • Lead hazard spotting, manage the Safety Management System (Diligence), and ensure all health and safety documentation is current and compliant., • Guide and approve departmental risk assessments, audits and safety inspections, following up on remedial actions., • Manage cash handling procedures, key control systems, security equipment, and lost property processes., • Respond to emergencies in line with hotel procedures, ensuring familiarity with fire safety, first aid equipment and evacuation plans., • Maintain high standards of customer service, confidentiality, legal compliance, and knowledge of hotel policies, facilities and operational procedures. More about you... • Excellent communication skills., • Remain calm whilst under pressure., • Ability to be correct, secure and courteous in handling any disciplinary or criminal cases., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role would be a real advantage., • SIA Licence a must. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Head of Marketing
    Head of Marketing
    8 hours ago
    Full-time
    London

    About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... The Head of Marketing sets and drives the marketing strategy, with a focus on creativity, innovation, and excellence, you will be implementing the hotel's marketing strategy to align with the overall business objectives and achieve targeted results across all revenue streams. • Activate a balanced mix of organic and paid marketing across always-on, campaign-led and ad hoc initiatives., • Lead, support and motivate the marketing team to collaboratively achieve annual KPIs across online, offline, third-party and partnership channels., • Track performance using a balanced scorecard of annual KPIs, ensuring monthly targets are consistently met., • Manage commercial partnerships to ensure strong return on investment and alignment with business objectives., • Oversee all in-house and onsite communication channels, ensuring activity is scheduled and delivered in line with the annual marketing calendar., • Work closely with the Quality and Brand Manager and IHG to ensure all marketing collateral complies with current brand standards., • Drive digital engagement through email marketing, content management and social media, ensuring database growth, effective segmentation, up-to-date content and a consistent brand tone of voice. More about you... • Bachelor's degree, higher education qualification or equivalent in marketing or a related field preferred., • Marketing experience within hospitality, tourism or destination marketing., • Strong leadership experience, able to motivate and drive a team within a fast environment., • Strong commercial acumen - to be able to input and influence products, offers and analyse return on investment of paid marketing activities., • Partnership experience desirable but not essential., • Complete fluency and confidence in written and spoken English, and ability to write compelling and original copy., • Organised, meticulous, reliable and strong attention to detail is essential., • Ability to multi-task and keep-up-to-date with progress of several projects at a time. What's in it for you... Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Parking available at a discounted rate., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Reservations Agent
    Reservations Agent
    8 hours ago
    £28600 yearly
    Full-time
    London

    Salary -- £28,600 plus Tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties, • Introduce a friend scheme, • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Reservation Agents in our team are passionate about customer service. They demonstrate warmth and excellent communication when guests get in touch. They are confident in their knowledge of the hotel rooms and facilities and at ease when recommending rates and packages to our guests. • Assisting our guests in a courteous and efficient manner with their reservation requests, changes and cancellations received by phone and email., • Answer questions about the hotel, • Imputing and accessing data in our reservations system., • Maximizing sales and room occupancy. More about you... • Providing high quality service comes naturally to you., • Strong organizational skills and attention to detail., • Very good at multi-tasking and remaining calm under pressure., • Excellent communicator with a high standard of written and spoken English., • A smart and professional appearance., • 5-star hotel experience in a similar role a real advantage., • Opera PMS and Marsha experience a plus. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Shift Engineer
    Shift Engineer
    8 hours ago
    £28000–£32000 yearly
    Full-time
    London

    Salary range from £28,000 - £32,000 per annum, based on experience. Holiday -- 28-day holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... Shift Engineers in our team provide effective repair and preventative maintenance to ensure our hotel, grounds and facilities are kept in excellent condition. • Maintain the building and grounds to the highest standard, without compromising the guest experience., • Complete day-to-day maintenance requests., • Ensure that all fixtures and fittings are maintained in perfect working condition and any defects are corrected promptly., • Complete regular machinery testing and maintenance on the hotel machines and equipment., • Responding to maintenance emergency calls from all departments. More about you... • Strong organizational skills and attention to detail., • Good at multi-tasking and being able to respond to changes in job priorities at short notice., • Flexible approach, remaining calm under pressure and working hard to avoid disrupting our guests., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • Plumbing, carpentry, and electrical skills are a real advantage, • 5-star hotel experience in a similar role a plus. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • KITCHEN PORTER TEAM LEADER
    KITCHEN PORTER TEAM LEADER
    8 hours ago
    £26520 yearly
    Full-time
    London

    Salary- £26,520 plus tronc Holiday -- 28-day holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Kitchen Porter Team Leaders lead by example and inspire the team to maintain the kitchen area clean and tidy while supporting the chefs with essential tasks. • Make sure the cleanliness and safety of working areas is maintained., • Be a hands-on and visible leader to the team, motivating them with your passion and desire to do things better., • Ensure sufficient levels of staff are scheduled to work in line with business needs, considering staff requests., • Coach, train and mentor kitchen porters. More about you... • Strong supervisorial and motivational skills., • Very good communication and organisational skills., • Good knowledge and implementation of Health and Safety regulations., • You value being part of a team and supporting your colleagues., • Feeling comfortable in a fast-paced, busy environment., • Most of all, you will have an approachable, positive, and proactive manner.

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  • Meeting & Events Operations Team Leader
    Meeting & Events Operations Team Leader
    8 hours ago
    £13 hourly
    Full-time
    London

    Salary - £ 13 p/h But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Wage stream. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... Our Team Leader will provide direction, instructions and guidance to the Meeting Events Team whilst ensuring they maintain a high standard of discipline, staff morale and report any grievances or complaints to the ME Services Manager and in their absence the Assistant ME Operations Manager. • Supports the team and manager on duty, • To anticipate guest dissatisfaction and take appropriate action to avoid guest complaints., • Develop a strategy the team will use to reach its goal, • Provides encouragement to team members, • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance, • Communicates deadlines to team members, • Generates and shares team performance, mission-related objectives, and deadlines More about you... • Providing high quality service and attention to detail come naturally to you., • Excellent communication skills., • Strong supervisorial and organisational skills., • Very good at multi-tasking and remaining calm under pressure., • Feeling comfortable in a fast-paced, busy environment., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner.

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  • Room Service Waiter/Waitress
    Room Service Waiter/Waitress
    8 hours ago
    £27040 yearly
    Full-time
    London

    Salary -- £27, 040 plus tronc. Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Room Service waiters and waitresses in our team play a key role in providing the finest personalised service by engaging with our guests and creating memorable experiences. • Deliver food and beverage orders promptly to guest rooms, ensuring accuracy and presentation is to our excellent standard., • Provide exceptional service to guests, anticipating their needs and responding to requests promptly and courteously., • Assist with the setup and delivery of special requests or amenities for VIP guests and special occasions., • Maintain knowledge of the hotel's menu, services, and local area to provide recommendations and information to guests. More about you... • Providing high quality service and attention to detail comes naturally to you., • Excellent communication skills., • The ability to remain calm whilst under pressure., • Feeling comfortable in a fast-paced, busy environment., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role would be a real advantage. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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