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Service Desk Manager – Microsoft Cloud Environment Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Chapman Tate Associates – Recruiting on behalf of a trusted and rapidly growing client Chapman Tate Associates are excited to be supporting a long-standing, highly reputable organisation within their sector as they continue their impressive growth journey. As part of their expansion, they are now seeking an experienced Service Desk Manager to lead their support function and drive best-in-class service across a modern Microsoft Cloud environment. About the Role This is a fantastic opportunity for someone who thrives in a people-focused, technology-driven environment. You will oversee the day-to-day running of the Service Desk, ensuring high-quality support is delivered across Microsoft 365, Azure, Endpoint Manager/Intune, and wider cloud services. You’ll be responsible for managing the team, developing processes, improving service delivery standards, and acting as a key escalation point. This is an influential position within a modern, cloud-first business where you’ll help shape the future of their support operation. Key Responsibilities • Lead, mentor, and manage the Service Desk team to ensure consistent, high-quality support, • Oversee service queues, ticket prioritisation, and escalations within a Microsoft Cloud environment, • Ensure effective handling of incidents, requests, and changes using ITIL best practices, • Drive improvements across tools, processes, and documentation, • Monitor KPIs, SLAs, and service quality, providing regular reporting to leadership, • Collaborate with Infrastructure, Cloud, and Security teams to ensure seamless service operations, • Support end-users and customers across Microsoft 365, Azure, Intune/Endpoint Manager, and related services, • Contribute to ongoing cloud transformation and modern workplace initiatives What We’re Looking For • Previous experience managing or leading a Service Desk or technical support team, • Strong technical understanding of Microsoft 365, Azure, Intune/Endpoint Manager, and modern device management, • Solid grasp of ITIL frameworks and service management principles, • Excellent leadership, communication, and stakeholder-management skills, • Ability to analyse service performance and implement meaningful improvements, • Calm, structured approach to handling escalations Why This Opportunity Stands Out • Competitive salary between £45,000 – £60,000, • Hybrid working from their Shrewsbury office, • A chance to join a respected, established organisation experiencing significant growth, • Clear opportunities to influence team development, tools, and service strategy, • Friendly, collaborative culture with genuine investment in modern technology

Background This is a superb opportunity for a passionate and experienced Veterinary Surgeon to join a highly regarded and long standing Independent practice.

We are seeking to appoint a number of committee members to our standing committee in the following 2 Standing Committees:. Committee Member - Standing Committees. Last year the LI launched four new standing committees, representing a new era for member engagement and shaping the future of the profes

Monday to Friday, 8:00 AM – 4:00 PM.We are seeking a dedicated and experienced Band 6 Physiotherapist to join our team in Camberley.The successful candidate will be responsible for the assessment and treatment of complex trauma orthopaedic patients, including those with spinal cord injuries.This r

This is a superb opportunity for a passionate and experienced Veterinary Surgeon to join a highly regarded and long standing Independent practice. A long-standing team of clinicians as well as clients and patients.

A technology services provider is seeking a System Administrator for Standing Naval Forces.

Provides on-site remote and off-site technical support to flagships of nations participating in the Standing Naval Forces (SNFs). Understanding of the ITIL IT service management model is necessary. This position offers a unique opportunity to serve as a System Administrator within the NATO Communica

Provides on-site remote and off-site technical support to flagships of nations participating in the Standing Naval Forces (SNFs). Understanding of the ITIL IT service management model is necessary. System Administrator (Standing Naval Forces).

Involved in the transfer and activation of deployed CIS installations during the operational handover of Standing Naval Forces (SNF) NATO flagships. Provides on-site remote and off-site technical support to flagships of nations participating in the Standing Naval Forces (SNFs). Understanding of the

A professional organization in landscape architecture is seeking committee members for its Standing Committees, focusing on Policy & Public Affairs and Membership & Professional Standards.

Responsibilities: Involved in the transfer and activation of deployed CIS installations during the operational handover of Standing Naval Forces (SNF) NATO flagships. Provides on-site remote and off-site technical support to flagships of nations participating in the Standing Naval Forces (SNFs). Und

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

Would you like to join the leading international intergovernmental organization? This position offers a unique opportunity to serve as a System Administrator within the NATO Communications and Information Agency (NCI Agency), directly supporting the Standing Naval Forces (SNF). Responsibilities: Inv

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Care Assistant - Bank - Care Home - Much Wenlock.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a

Care Assistant - Care Home - West Parley.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store.

Week 1 - 8am-2pm Monday, Wednesday, Thursday & Friday and Tuesday 3pm - 9pm.Week 2 - 3pm - 9pm Monday - Friday.Are you motivated by helping people rebuild their lives and move towards a more positive future?.Join us as a Support Worker at the Fyffe Centre, where you'll make a meaningful differen

Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs.

Maintaining a strong understanding of safeguarding responsibilities and responding appropriately to concerns.

An understanding of the sensitivity to the needs of people with learning disabilities.

Home-based with regular travel across Berkshire, Hampshire and occasional travel across the Southwest of England.Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight.They are currently seeking a Community Support

Cornwall (Agile / Field‑based).At Rethink Mental Illness, we believe recovery is possible.We exist to improve the quality of life for people severely affected by mental illness by providing person‑centred, strengths‑based support that helps people live fulfilling, connected lives.W

Relief Support Workers - Phoenix House, Lowestoft.Relief shifts to cover absence, training and holiday's.Day and Night shifts available.Join our team providing supported housing for young people in Lowestoft.In this role, you'll work with individuals who are homeless or at risk of homelessness, help

Our client’s staff are the most important thing in delivering high quality care, housing and support.To recognise this, they offer fantastic range of benefits:.Competitive Pay | Enhanced Rates for Overtime.Excellent inhouse and external training opportunities.If the below role sounds like you;

Housing Support Worker / Resettlement Officer.An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living.If you’ve also worked in the following roles,