Marketing Executive
6 days ago
St Albans
Please note this is a fixed term contract for 12 months to cover maternity. About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: • Water, • Transport, • Built environment, • Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: • Tunnelling, • MEICA, • Temporary and permanent design, • Steel-fabrication, • Signs (design and fabrication), • Health & safety equipment and products, including PPE Why join Barhale? • As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies., • Job security, long-term secured work through various frameworks and large infrastructure schemes, • A broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clients, • Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Marketing Executive The Role The purpose of this role is to provide support to the Business Development, Marketing and Communications team by providing robust administration, coordination and task management across areas such as industry awards and events, client satisfaction, customer feedback, communications, memberships and managing our social value activities within the Southern Region. Key Responsibilities Industry awards • Research into and maintain records detailing industry awards to provide useful documents for both looking ahead to future award entries and also prompting current entry discussions., • Coordinate meetings to progress written submissions, supporting documents and follow-up judging requirements, such as presentations., • Conduct the final submission through the required route e.g. online portal, email etc. Industry events • Maintain a tracker of upcoming events and as event dates are agreed, distribute the details to those relevant to determine interest in attending., • Assist with registrations of events, such as conferences, where required., • Coordinate aspects of industry dinner attendance such as invitations to guests, liaison with external event organisers to ensure they have all necessary guest information, hotel bookings etc., • Ensure costs are captured for budgetary purposes. Client and customer satisfaction/feedback • Coordinate a monthly client satisfaction feedback process to prompt reviews to be arranged with relevant client contacts when they are due., • Log client satisfaction review scores to feed into company KPIs., • Capture actions identified during the client satisfaction review process and coordinate discussions regarding follow-up and close-out., • Log all end customer/member of public contacts e.g. complaints/praise/enquiries and ensure they are actioned and closed out by those applicable. Communications • Create social media posts to promote attendance at certain events, share social value stories and, in the event that industry awards submissions are successful, share the news internally, on the company website and on social media platforms., • Contribute towards the internal Barhale News newsletter through logging of potential content, drafting and proofreading., • Assist with the distribution of the external Barhale Today newsletter to client contacts., • Help the team to manage the shared communications mailbox., • Take part in communications meetings, in particular related to social media and customer communications., • Assist with the running of the monthly companywide photography competition. Memberships and accreditations • Carry out monthly and ad hoc processes to keep on top of membership and accreditation renewals., • File and update the company website when new membership certificates are obtained. Social value • Keep a log of all social value activities/data for the Southern Region, in order to feed into companywide tracking/reporting., • Promote and share details where required, both internally and externally. General • Participate in and keep records of actions coming from AMP9 preparation meetings., • Assist with the creation of the monthly board report., • Make payments for events, award submissions, charity donations, memberships and accreditations, subscriptions and general invoices etc. About you Essential • Experience of collating information for document compilation and production, • High standard of written English, • Strong attention to detail, • Good communication skills, including professional telephone manner, • Ability to liaise with staff/operatives of all levels within the Company, • Proficient with Microsoft Office, InDesign a bonus, • Positive and confident, with drive, enthusaism and passion, • Good organisational skills with a methodical/systematic approach, • Ability to work in a team and also on own, using own initiative, • Excellent time management skills, with ability to work to tight deadlines Desirable • Experience in a similar role Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. • Competitive salary, • Company Pension, • Life Assurance, • Private Medical, • 25 days of annual leave in addition to 8 public bank holidays and loyalty days, • 8 hours volunteering, • Employee Assistance Programme to support your mental, physiological and financial wellbeing, • Flexible benefits via salary sacrifice, • Company car/green car scheme/car allowance/Van (dependent on position), • Leadership & management training and coaching, • Regular line management engagement and appraisal to support your career progression, • Development supported by internal and externally delivered training, • Continuous service awards Would you like to know more? Please contact our Recruitment team via JBRP1_UKTJ
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