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Dynamics 365 and Power Platform Analyst Meriden West Midlands Full time office based role five days a week About the Role We are looking for a Dynamics 365 and Power Platform Analyst with real hands on experience of Microsoft Dynamics 365 and Model Driven Apps. Our Recruitment CRM and ATS is built on Dynamics 365 and the Power Platform, and this role is central to how we shape, configure and support the platform. You will work closely with users, product owners and the development team to elicit and refine requirements, understand constraints and opportunities within the platform, and translate ideas into clear user stories in Azure DevOps. You will also carry out configuration and administration tasks across Dynamics 365 and Power Apps, including building proof of concepts to validate early solution design before development. This is a fully office based role in Meriden and is suited to someone who understands how Dynamics and Dataverse operate, enjoys being close to the product, and can act as the bridge between the business and the technical delivery team. Key Responsibilities • Engage with stakeholders to understand and document business processes and requirements, • Analyse requirements with awareness of Dynamics 365 and Dataverse constraints including forms, views, business rules, security and automation, • Translate business needs into clear user stories, acceptance criteria, diagrams and process flows in Azure DevOps, • Configure Dynamics 365 including fields, forms, views, option sets, business rules and Power Apps components, • Carry out platform administration including security roles, permissions, environments and solution structure, • Build proof of concepts and assist with demos to validate solution ideas early, • Work closely with developers and architects to ensure stories are feasible and aligned to platform standards, • Support UAT preparation, coordination and feedback management, • Maintain documentation for configuration decisions, data structures and business processes, • Identify opportunities for automation or simplification through Power Automate or supporting integrations, • Participate in Agile ceremonies including backlog refinement, sprint planning, stand ups and reviews, • Support impact assessments and assist with change communication across the business Skills and Experience Essential • Hands on experience working with Microsoft Dynamics 365 or Power Apps Model Driven Apps, • Practical configuration experience including forms, views, fields, business rules or solution structure, • Working knowledge of Dataverse (tables, relationships, security roles and data modelling concepts), • Ability to build functional proof of concepts or prototypes using Power Apps or Power Automate, • Experience gathering and analysing requirements and translating them into clear user stories, • Ability to discuss data models, integrations and platform constraints confidently with developers, • Experience working in an Agile environment with Azure DevOps or equivalent tooling, • Strong analytical and documentation skills, • Excellent communication skills and confidence working directly with users and technical teams, • Ability to work full time on site in the Meriden office five days a week Desirable Experience in or exposure to recruitment, staffing or case management environments • Knowledge of Power Automate, solution layering, ALM principles or managed solutions, • Understanding of API integrations, data mapping or cross system impact, • Experience supporting UAT or test activities, • Awareness of Power BI Beneficial Microsoft certifications including: – PL 200 (Power Platform Functional Consultant) – PL 100 (Power Apps Maker) – MB 210 (Dynamics 365 Sales) – MB 910 or MB 920 (CRM and ERP Fundamentals) – PL 900 (Power Platform Fundamentals) We support staff with training and accreditation where required. What We Offer • A full time, office based role in Meriden within a collaborative and fast paced product team, • The opportunity to shape a large scale Recruitment CRM and ATS built on Dynamics 365 and the Power Platform, • Structured career development and support for Microsoft certification, • Exposure to Azure services, Power Platform, automation and solution design, • A stable organisation undergoing significant modernisation and platform improvement This Role Will Suit You If You • Enjoy working hands on with Dynamics 365 and the Power Platform, • Understand how to gather, analyse and shape requirements for a model driven platform, • Are confident bridging business users and developers, • Are comfortable doing functional configuration and building early prototypes, • Thrive in a collaborative, office based environment with daily interaction, • Live within a reasonable commuting distance of Meriden

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a passionate and innovative Product Manager with Agile expertise to join our PSG MDP Revenue Credit Teaming squad. Partner Services Group (PSG) is an integral part of BCG’s worldwide Finance organization and provides a wide range of services to our Managing Directors and Partners (MDPs). PSG manages a wide variety of dimensions related to MDP evaluation, compensation, and equity programs. Revenue Credits (RC) & Management Credits (MC) are a key part of MDP compensation at BCG. It is the currency we use to recognize MDP’s commercial roles and capabilities & internal roles that drive impact. They are critical of both how MDP performance is evaluated and how BCG’s core businesses are measured. The Global Product Manager for the MDP Teaming squad must be a customer-centric team member within the PSG product portfolio, who enjoys working with teams to deliver exceptional products to internal customers. In collaboration with the Product Owner and other team members, you will be an impactful, quality-focused member of an agile squad responsible for the implementation of enhancements, processes and policies in support of the compensation process of BCG’s Managing Director and Partner (MDP) group. This role on the MDP Teaming squad is responsible for assisting the team with requirements discovery, backlog refinement, feature documentation, user support, and quality assurance. You will also represent the voice of our customers and make sure that the squad members understand users' needs and preferences. You will support the product team in user story development and functional testing to continuously release improvements to our platform and build new capabilities. You will help triage and investigate escalated issues and work with the development team to remedy and deliver fixes when required. Success will require this individual to be adaptable, with the ability to succeed both as a team member and as an individual contributor. The ability to be self-driven/organizing is also critical to be successful in this position. • Analyzing and breaking down problem statements, uncovering requirements, applying good judgment and independent creative thinking to constructively address business challenges and proactively identifying solutions, • Understanding the overall business needs for work being requested to help the Product Owner to prioritize work of highest value each sprint, • Facilitating requirement discovery sessions with senior users to understand the business context, user intent, solution objectives, and expected impact, • Effectively translating business requirements into technical criteria for the development team and vice versa, ensuring user stories are well-defined with clear acceptance criteria, • Maintaining clear, up-to-date documentation of user stories, workflows, and product changes, • Ensuring that features meet business needs and conducting user acceptance testing (UAT), coordinating with end-users for feedback, • Providing actionable, data-driven insights to guide decision-making and prioritize the product backlog effectively, • Being proficient in Excel (basic SQL knowledge is a plus) for data analysis and reporting, • Learning, adapting, and leveraging function-specific digital tools to help modernize the existing application into cloud-based solutions to unlock new capabilities with flexible design, • Delivering complex, high-quality output, prioritizing work effectively and meeting deadlines, • Being intellectually curious, driven by thoughtfulness and clear eagerness to learn, who will actively listen and ask meaningful, relevant questions to find out more, • Team player, open, pleasure to work with and positive in a group dynamic, ability to work collaboratively in virtual teams and someone who is self-starter and highly proactive, • Collaborating with a multicultural and multi-functional distributed agile team to align goals and timeline What You'll Bring • Min 6 years of experience with business analysis and/or product management, preferably working with business and development teams in an Agile environment, • Interest in working with technologies that support evaluation, finance and HR processes and working to increase productivity and effectiveness of these amongst end users, • Flexible and curious, open to new things and able to propose innovative ideas, able to work creatively and analytically in a time-limited, problem-solving environment, • Experience in professional services or other highly matrixed organizations preferred, • Experience with Agile product management tools like Jira Software and Agile tools preferred, • Proactivity, Organizational skills, interpersonal skills, and facilitation skills, • Strong communication skills, both verbal and written, • Experience in working with geographically distributed teams, • Bachelor's degree or equivalent required. Major in business, technology, or related field encouraged Who You'll Work With A dynamic group of cross-functional global agile team-members representing Finance, Operations, IT, and Change Management at all levels of their career. You will also support BCG users across the organization. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

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