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Service Administrator £26,000 - £28,000 Monday - Friday The Role The Service Administrator plays a key role in ensuring our service operations run efficiently and customers receive outstanding support. You’ll be the link between customers, engineers, and internal teams, keeping schedules on track, parts where they need to be, and communication flowing. The Service Administrator Key Responsibilities: Scheduling service, maintenance, and repair work for field engineers Acting as the main point of contact for service-related customer enquiries Raising and processing job cards, purchase orders, and service documentation Coordinating parts availability with the parts department and suppliers Monitoring job progress and keeping customers updated Maintaining accurate service records and system data Supporting warranty claims and service reports Assisting with invoicing and cost tracking for service jobsEssential for the Service Administrator: Previous experience in a service coordination, scheduling, or similar administrative role Strong organisational and time-management skills Excellent communication skills — both written and verbal Ability to multitask and prioritise in a busy environment Good IT skills (Microsoft Office and service/CRM systems)Desirable (but not essential): Experience in the plant, construction, automotive, or engineering industry Knowledge of parts ordering or workshop processesIf you are interested in this Service Administrator role, please call Dave on (phone number removed), alternatively apply with your updated CV

Payroll Administrator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Payroll Administrator We have an exciting opportunity for a part time Payroll Administrator to join our team in Carlisle - there has never been a better time to join! The Role We have an opportunity for a part-time Payroll Administrator to join our Story Contracting team based from our Head Office in Carlisle Reporting to the Payroll Manager, you will work within a small enthusiastic payroll team. You will ensure that payroll support is offered and queries responded to. Experience of Coins would be advantageous but full training will be given where necessary. Excellent IT and communication skills, previous office administration experience and the ability to work well in a busy environment are essential. From checking and processing of timesheets, inputting of statutory information to payroll system, recording of all types of absences, reconciling of PAYE and pension payments, you will play a key part in keeping the payroll function running smoothly Normal hours of work will be 24 per week. Benefits At Story Contracting, we invest in our people. We provide award-winning training and development opportunities for all employees to help you get to where you want to be in your career. In addition to a competitive salary, pension we show we care about our people by offering a health cash plan and wellbeing support to keep you fit and well - inside and outside of work. Our agile working policy allows for a mixture of office and home working, and flexible working arrangements are available so that our people are engaged to give their best. We care about our communities too and offer our employees two paid for volunteering days each year to spend as a team or individually. The Ideal Candidate: The ideal candidate for the role will Be an excellent communicator Be an ambassador for our company values Have some previous payroll experience Have strong organisational skills Why Story Contracting? Story Contracting is a privately-owned, award-winning infrastructure company who is financially secure and agile with a wide range of public, private and third sector clients who enjoy working with our talented and committed team. Our track record for delivery on time and to budget, safely and reliably, has meant repeat business from our clients, which is reflected in our motto of Do It Right! Our values are at the heart of everything we do - the way we work and the behaviours we display. We believe that this is what makes Story Contracting and our people exceptional. GROUNDED - Everyone is equal at Story. We are down to earth and treat each other with respect. HARDWORKING - We all pull our weight and work hard for each other. PROUD - We are proud of our safety, our projects, our people, our clients and the success we create together. FAMILY - We nurture, train, develop and keep our people safe, just like a family. We are inclusive and do the right thing for the business and its people. TRUSTED - What we say is what we do. Our clients, our people and our communities trust us to do it right. WINNERS - We are hungry for success and want to be the best performing contractor for our clients, our people and our communities. Every Story Matters We are proud to be a place where everyone can be part of the Story! As part of our pledge to eliminate discrimination and encourage diversity among our Story Team, our Every Story policy ensures all employees are a part of a diverse environment and always feel included. All applicants will receive careful consideration for employment regardless of who you are, where you come from or what you believe in. Think youd be a good fit? Successful applicants will be contacted shortly after the closing date. Apply today and start your story TPBN1_UKTJ