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Helpdesk Administrator/Scheduler/Coordinator • Annual Salary: £26,000 - £29,000, • Location: Watford Day-to-day of the role: • Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette., • Manage office correspondence, including emails and postal mail., • Perform data entry tasks accurately and efficiently, maintaining up-to-date records., • Create and process engineer job sheets using our Field service management software., • Liaise with engineers and subcontractors, issuing jobs and getting updates., • Provide clients with regular updates and reports., • Raise purchase orders and order parts and equipment., • Process supplier/contractor invoices in accordance with office processes., • Provide day-to-day customer support., • Update and maintain our field service management system., • Organise and maintain filing systems both electronically and physically to ensure easy access to information., • Provide clerical support by preparing reports, memos, and other documents as required., • Confident and clear communicator, both in writing and over the phone., • Organised and methodical, with good attention to detail., • Comfortable handling multiple tasks and shifting priorities., • Proactive, collaborative, and keen to learn., • Proficient in Microsoft Office (especially Outlook, Word, and Excel)., • Experience of working within the M&E, Building Service maintenance industry, engineering, construction, or manufacturing is an advantage., • 25 days holiday plus bank holidays, increasing with years served., • Workplace pension., • A chance to contribute to strategic business projects., • A friendly and collaborative work culture where your voice matters.

🚀 New Sales Administrator Opportunity – Medical Devices Location: Watford About the Role Are you a detail-driven professional who thrives in a fast-paced, high-impact environment? My client is looking for a Sales Administrator to be the backbone of their sales operations in the medical devices sector. You’ll ensure smooth forecasting, accurate quotas and timely commission calculations, while turning complex data into actionable insights that drive growth. Collaborating with Sales, Marketing and Field teams, you’ll help shape strategies that make a real difference in improving patient outcomes worldwide. About Them They are a global leader in medical devices, passionate about innovation and improving lives. Their culture is built on collaboration, integrity and a commitment to excellence. Here, your work matters and you’ll have the opportunity to grow professionally while contributing to solutions that truly transform healthcare. What You’ll Do • Be the go-to support for sales operations: forecasts, budgets, quotas and meeting coordination, • Analyse sales data to uncover insights and optimize performance, • Develop and manage territorial sales quotas aligned with business goals, • Maintain and improve our sales and marketing systems, ensuring accuracy and efficiency, • Guide Sales, Marketing and Field teams in accessing and interpreting critical data, • Manage commission incentive budgets and perform precise sales calculations, • Administer the field sales forecasting system to keep leadership informed with real-time insights What You Bring • University degree required; advanced degree a plus, • 2+ years of experience in sales support, operations, finance or similar; or advanced degree with 0 years’ experience, • Strong analytical skills and a knack for turning data into actionable insights, • Proficiency in Excel and experience with CRM or sales reporting tools, • Exceptional organizational skills and attention to detail, • Excellent communication skills across all levels, • Self-starter attitude with the ability to manage multiple priorities in a dynamic environment