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Customer experience jobs in WatfordCreate job alerts

  • Customer Service Manager
    Customer Service Manager
    1 day ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

    Easy apply
  • Barista
    Barista
    1 day ago
    £15–£18 hourly
    Part-time
    Ruislip

    Vacancy: Baristas for New Coffee House - West London/Middlesex Location: West London/Middlesex, UK Positions: Part-Time Baristas Opening: January 2026 About the Role We are building something exciting and new—a coffee house designed to be a hub for the community. We are seeking exceptional baristas to join our team as we prepare to open this November. This is your chance to be part of a brand-new concept and help shape the customer experience from the ground up. Key Responsibilities Prepare and serve high-quality coffee and beverages. Ensure excellent customer service and a welcoming environment. Maintain a clean and organized workspace. Assist with training and mentoring (for full-time role). Work collaboratively with the team to ensure smooth daily operations. Requirements Full-Time Barista: Minimum 2 years of professional barista experience. Passion for coffee and delivering exceptional customer service. Ability to mentor and support part-time staff. Self-motivated, reliable, and committed to a full-time role. Part-Time Baristas: Enthusiasm and willingness to learn; training will be provided. Friendly, approachable, and team-oriented. Flexible availability to support the new coffee house operations. Benefits Be part of a brand-new coffee house from launch. Competitive pay and tips. Supportive team environment. Opportunity for growth and skill development.

    Easy apply
  • Store Manager
    Store Manager
    6 days ago
    £31000–£35000 yearly
    Full-time
    Watford

    Duties and Responsibilities: • Maintaining statistical and financial records, • Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability, • Create and manage a relaxed, welcoming, customer-focused environment, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so, • To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits, • Conduct price and feature comparisons to facilitate purchasing, • Recruit and Train new staff and conduct induction, • Ensure high levels of customers’ satisfaction through excellent service, • Ensure racks are fully stocked, • Utilizing customer experience and everyday coaching across the team (especially during peak times), • Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: • Excellent all-around managing skills, • Strong experience in Excel, • Excellent organizational and proven ability to manage the full extent of business requirements, • Must have excellent communication and interpersonal skills, • Customer management skills, • Bachelor &/ Master’s degree or a related study and experience

    Easy apply
  • Care Assistant / Carer
    Care Assistant / Carer
    6 days ago
    £14–£15 hourly
    Full-time
    Watford

    Full job description Care Assistant Location: Watford and Three Rivers Watford – Garston-Leavesden Rickmansworth – Maple Cross – Mill End - Heronsgate Moor Park Chorleywood-Loudwater Croxley Green South Oxhey-Carpenders Park Abbots Langley Sarratt £14- £15 Hourly rate | Expert training | Flexible shift patterns Bluebird Care – Where you change lives We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated Care Assistant to join our Care Expert Team and help us set the standard. Our customers should feel comfortable in their own homes, and we help them do exactly that. You’ll be supporting people in all aspects of daily living, working independently or as part of a team who that is supportive every step of the way. This isn’t just a job, this is a chance to bring purpose and dignity to someone’s life. If you’re ready to take on a new challenge, supporting our customers with the best quality care, then this is where you belong. Responsibilities As a Care Assistant, your key responsibilities will include: Provide high-quality care tailored to each person’s individual needs Assist with personal care (e.g. bathing, dressing, grooming) Help with meal prepping, preparation and nutrition Support with medication, prescriptions and safe disposal Carry out light housework like tidying, laundry and general cleaning Be a dependable friendly, familiar face for all the customers you care for Benefits £14- £15 Hourly rate Flexible hours Full induction and ongoing expert training Flexible shift patterns Uniform and PPE provided Regular support and ongoing career development Friendly, inclusive team with 24/7 support Refer a friend scheme Requirements A kind, compassionate attitude and a calm approach to care Great communication skills and the ability to build positive relationships Ability to follow care plans Previous care experience is beneficial but not a necessity as full training will be provided If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves. Bluebird Care Watford and Three Rivers is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices. Job Types: Full-time, Part-time, Permanent Pay: £14.00-£15.00 per hour Benefits: Company events Company pension Employee mentoring programme Paid volunteer time Sick pay Language: English (required) Licence/Certification: UK Driving License (required) Work authorisation: United Kingdom (required) Location: Watford (Hertfordshire, East of England Region) (required) Work Location: On the road

    Immediate start!
    No experience
    Easy apply
  • Pub Chef
    Pub Chef
    18 days ago
    £10–£15 hourly
    Part-time
    West Hyde

    We are looking for a pub chef to work in our Mediterranean- style kitchen. Our grill food is marinated in house and cooked over hot coals so we need someone who is great at food prep, and can work in front of the grill. We also plan to expand our menu to include Sunday Roasts. Ideally we are looking for someone fairly local, preferably with pub kitchen experience. We are looking for someone friendly and reliable. A good knowledge of how to cook meat is an added bonus. Other requirements will be, keeping kitchen clean and maintaining hygiene standards, talking to customers, and coming up with signature dishes for the menu.

    Easy apply
  • Bartender
    Bartender
    27 days ago
    £12–£13 hourly
    Full-time
    Pinner

    Join our team as an experienced bartender at our independent Lebanese restaurant. You will be responsible for creating a welcoming atmosphere and serving a variety of beverages with expertise and enthusiasm. Key Responsibilities: • Prepare and serve drinks according to standard recipes., • Offer recommendations based on customer preferences and menu items., • Ensure the bar area is clean and organized, maintaining a high level of hygiene., • Monitor and restock inventory as needed., • Provide excellent customer service, ensuring a friendly and efficient experience for all guests., • Collaborate with the rest of the team to ensure smooth and efficient service throughout the restaurant. Requirements: • Proven experience as a bartender in a restaurant or bar setting., • Strong knowledge of mixing, garnishing, and serving drinks., • Excellent interpersonal and communication skills., • Ability to work in a fast-paced environment and handle busy shifts., • Flexibility to work evenings, weekends, and holidays. Enjoy benefits like tips and complimentary meals during your shift. If you are passionate about delivering outstanding service and have a love for hospitality, we would love to meet you!

    Easy apply
  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    28 days ago
    £7–£11 hourly
    Part-time
    Elstree

    Our brand is expanding and we need experienced, motivated Waiters and bartenders to join our team. If you have serving experience and enjoy working in a fast-paced environment with the potential for advancement, we want to talk to you. The successful candidate will be responsible for establishing friendly relationships with our patrons and ensuring they enjoy fast, pleasant service throughout their dining experiences. We’re looking for applicants with flexible schedules who don’t mind pitching in with other duties, such as greeting customers or tending bar, when needed. Key Responsibilities: · Take customer orders and relay them to the kitchen staff · Create and make a range of beverages including cocktails and mocktails · Set and serve tables while creating a warm and friendly environment for customers · Build a customer base through great service · Facilitate the filling of drink orders between customers and the bar · Suggest additional menu items, such as desserts and drinks, when appropriate · Operate the drink fountain and coffee station · Count down till at end of every shift · Memorise the menu for on-demand recitation Key Skills: · 1+ years’ waitstaff experience preferred · Willingness to work weekends, evenings and holidays as required · Able to use ordering systems · Comfort with noisy, high-volume atmosphere · Capable of working well under pressure Salary: £7-9 per hour depending on experience Hours: Full time Job Types: Full-time, Part-time Schedule: 10 hour shift 12 hour shift Day shift Monday to Friday Night shift Weekend availability Experience: Hospitality: 1 year (required) Work Location: In person

    Easy apply
  • Sales and Marketing
    Sales and Marketing
    1 month ago
    £400–£3000 monthly
    Full-time
    Watford

    !!!We are looking for a motivated and outgoing Sales and Marketing Representatives to join our team. In this role you will be responsible for engaging with potential customers, presenting company's services and products. This role is ideal for someone who enjoys face to face interaction, are persuasive, enjoys meeting new people, also thrives on meeting sales and marketing targets and comfortable working independently in the field. THIS POSITION REQUIRES: • EXCELLENT COMMUNICATION SKILLS, • PERSISTENCE, • POSITIVE ATTITUDE, • STRONG WORK ETHIC, • ABILITY TO WORK INDEPENDENTLY AND MANAGE TIME EFFECTIVELY, • MUST BE RELIABLE AND PUNCTUAL, • previous sales or customer service experience preferred but not required, • must be 18+ with a valid ID and the right to work KEY RESPONSIBILITIES: • Present product and service information clearly and confidently to potential customers, • Educate customers on pricing and benefits, • Understand customer needs and offer appropriate solutions, • Meet and exceed weekly sales targets, • Record customers information accurately, • Always maintain a professional and respectful manner, • Canvass designated areas to generate new leads COMPENSATION & BENEFITS: • Base pay plus uncapped commission per week, • Weekly bonuses and incentives, • Full training and on the job support IF YOU ARE PASSIONATE ABOUT SALES & MARKETING AND READY TO GROW YOUR CAREES WITH A COMPANY THAT VALUES PERFORMANCE AND TEMWORK , DON'T MISS IT, APPLY NOW!

    No experience
    Easy apply
  • Junior Sales Assistant
    Junior Sales Assistant
    2 months ago
    £20000–£50000 yearly
    Full-time
    Watford

    Junior Sales & Marketing Assistant - Full Time Immediate Start | Full Training Provided Our client has an immediate opening for ambitious, driven and self-motivated individuals to fill a Junior Marketing Assistant position. What Our Client Does: Our client gives brands a voice. They make it our primary goal to represent brands in a way that will not only increase their loyal customer base but will overall leave every potential customer with a memorable experience. Client reputation is our main priority. Ideal Junior Marketing Assistants will have experience in a customer-facing role, as this is a very customer-centric position. Customer interactions will occur at pre-allocated locations throughout North West London where customers live, shop and work. A creative mind is helpful as you’ll need to think outside the box to help us stay fresh and ahead of the competition. Junior Sales & Marketing Assistant: Support Marketing Campaigns: Assist in the planning, coordination, and execution of experiential in-person marketing campaigns to drive brand awareness and engagement. Collaborate with the marketing team to develop creative concepts, promotional materials, and campaign messaging. Help set up and manage on-site marketing activations and demonstrations. Execute Marketing Initiatives: Participate in the implementation of marketing initiatives designed to increase brand visibility, trial, and distribution. Contribute to the day-to-day execution of in-person marketing campaigns, promotions, and sales support activities. Actively engage with customers to promote products/services and drive interest and engagement. Product Knowledge: Develop and maintain a strong understanding of the products/services offered by the company and its clients. Stay updated on industry trends, market dynamics, and competitor activities to identify opportunities and challenges. Customer Engagement: Represent clients and their brands in a confident, professional, and transparent manner during customer interactions. Conduct presentations, demonstrations, and product sampling activities to showcase key features and benefits. Address customer queries, concerns, and feedback promptly and effectively. Campaign Performance Measurement: Monitor and track the performance of marketing campaigns using relevant metrics and analytics tools. Analyse campaign data to gain insights into customer behaviour, preferences, and trends. Prepare regular reports and presentations to assess campaign effectiveness and make data-driven recommendations for optimisation. Achieve KPIs: Work towards achieving company and client Key Performance Indicators (KPIs) related to brand awareness, customer engagement, and sales objectives. Collaborate with team members to set individual and team goals and develop strategies to meet or exceed targets. Requirements: Positive and proactive attitude towards learning and professional development. Ability to work independently while also contributing effectively as part of a team. Willingness to share ideas, offer creative input, and contribute to brainstorming sessions. Strong work ethic, goal-oriented mindset, and determination to achieve and exceed objectives. In this role, you will have the opportunity to gain hands-on experience in marketing execution, customer engagement, and campaign analysis. Your enthusiasm, creativity, and commitment to excellence will be instrumental in driving the success of marketing initiatives and delivering memorable brand experiences. If you think you’ve got what it takes, apply today! Applications: Apply via the online process, including a contact number. This is an immediate start opening, so if shortlisted, you will be contacted within 3 business days of submitting your application. Virtual interview will take place next week. Don’t meet every single requirement? Our client is dedicated to building a diverse, inclusive and authentic workplace, which is why we encourage you to apply even if your past experience does not align with every qualification listed. You may be just the right candidate for this or other roles. Please note: This position is on site. We operate in a performance-based industry and therefore growth opportunities and individual earnings will also be result-based.

    Immediate start!
    No experience
    Easy apply
  • Content Creator & Social Media Coordinator
    Content Creator & Social Media Coordinator
    2 months ago
    £15–£20 hourly
    Part-time
    Watford

    Longforte is one of the UK’s leading suppliers of sublimation blanks, DTF and UV DTF printing products, and heat press equipment. We supply thousands of creative businesses, schools, and print shops with everything they need to print and personalise products. We’re looking for a creative, hands-on Content Creator & Product Demonstrator to help us produce engaging, professional video and photo content showcasing our products in action. The Role You’ll be responsible for planning, filming, and editing short-form content that helps our customers learn, get inspired, and make confident buying decisions. This includes: • Working closely with our team to plan monthly content themes (e.g. new launches, seasonal products). About You We’re not just looking for someone who can film — we’re looking for someone who understands printing. You should have: • A good eye for lighting, framing, and presentation., • Strong communication skills — you’ll often be the voice or hands on camera explaining processes clearly., • The ability to work independently, batch filming content and meeting deadlines. Bonus points if you: • Have experience in content marketing, eCommerce, or YouTube/Instagram/TikTok production., • Can script, storyboard, or plan educational content with minimal supervision. Details • On-site at our Watford premises (some flexibility for remote editing), • Competitive pay depending on experience Why Join Longforte? You’ll be working with one of the UK’s largest suppliers in the creative printing space, surrounded by new products, equipment, and a passionate team. Your content will directly reach thousands of customers every week and help shape how the industry learns and engages with sublimation and DTF printing.

    No experience
    Easy apply
  • Brand sales ambassadors required for new campaign
    Brand sales ambassadors required for new campaign
    2 months ago
    £12.55–£15 hourly
    Full-time
    Hemel Hempstead

    : Join as a dynamic Brand Ambassador to represent a significant Energy company in the UK, engaging with customers to create positive and memorable experiences. This role suits individuals who thrive in social environments and enjoy customer interaction. : • Serve as the brand's face, engaging customers to create memorable interactions., • Provide information about products and services effectively., • Promote brand awareness using various marketing strategies., • Collect customer feedback to enhance services and products., • Represent the brand at events, trade shows, and promotional activities., • Work with the marketing team to develop promotional materials., • Maintain a comprehensive understanding of the brand’s offerings to address customer inquiries confidently. : • Prior experience in customer service or sales is beneficial., • Strong verbal and written communication skills are essential., • Bilingual candidates are encouraged to apply to enhance customer interactions., • A marketing or brand promotion background is advantageous but not required., • Ability to work independently and as part of a team, showing initiative and enthusiasm. : • Bonus scheme, commission pay, performance bonus, tips, yearly bonus., • Company events, flexitime, referral programme. : • 8-hour shifts, • Monday to Friday, • Weekend availability : In person

    Immediate start!
    No experience
    Easy apply
  • Business Development Manager
    Business Development Manager
    2 months ago
    £55200–£57000 yearly
    Full-time
    Borehamwood

    About Us Renuva Ltd is a London-based home renovation and construction company dedicated to transforming residential spaces through exceptional design, craftsmanship, and customer care. From kitchens and bathrooms to full home renovations, loft conversions, and extensions, we combine innovative design with technical excellence to deliver projects that go beyond renovation and redefine living. As a growing and ambitious company, we’re expanding our operations and client base across London and surrounding areas. We’re now seeking an experienced Business Development Manager to help shape our next phase of growth and strengthen our market presence within the home improvement and construction industry. About the Role We’re looking for a driven and strategic Business Development Manager who will take ownership of business growth initiatives, develop strong client relationships, and contribute to the company’s overall direction. The ideal candidate will have proven experience in business development and corporate management, ideally within the construction, property, or home renovation sectors, and a passion for delivering measurable results through smart strategy and client engagement. Key Responsibilities • Collaborate with senior management to define and expand the range of products and services offered., • Develop and execute effective business growth and sales strategies aligned with company goals., • Conduct market research, customer surveys, and competitor analysis to identify new opportunities., • Recruit, mentor, and train junior sales or marketing staff as needed., • Stay informed on industry trends, emerging technologies, and competitor activity., • Identify and pursue new business opportunities, partnerships, and B2B collaborations., • Prepare and present business proposals, sales forecasts, and marketing campaign plans., • Manage client relationships to ensure exceptional customer satisfaction and repeat business., • Participate in marketing, networking, and promotional events to represent Renuva., • Provide leadership and mentoring to junior staff or marketing assistants as required., • Work closely with management to enhance business processes across departments. Desirable Cross-Functional Experience Candidates with additional knowledge or qualifications in the following areas will have a strong advantage: Requirements • Proven track record as a Business Development Manager, Corporate Management, or Senior Sales/Marketing role., • Experience within construction, renovation, property, or related sectors preferred., • Excellent communication, negotiation, and relationship management skills., • Strong analytical and problem-solving ability., • Strategic thinker with a data-driven and results-focused mindset., • Capable of working independently and collaboratively., • Familiar with CRM software and business reporting tools., • Bachelor’s degree in Business, Marketing, or related discipline., • Must have the right to work in the UK. Benefits • Competitive annual salary (£55,200)., • Performance-based incentives and growth opportunities., • Collaborative, supportive working culture., • Opportunity to shape the future of a growing London-based brand., • Modern office in Borehamwood (North London), with hybrid flexibility for the right candidate. Why Join Renuva At Renuva, we believe that great spaces start with great people. Joining us means becoming part of a company that values innovation, transparency, and craftsmanship. You’ll work in an environment where your ideas are heard, your work is valued, and your professional growth is encouraged. This is an exciting opportunity to play a key role in our journey as we continue to expand and make a name as one of London’s trusted home renovation specialists. How to Apply If you’re a motivated, strategic, and results-oriented professional ready to take the next step in your career, we’d love to hear from you. Please apply with your CV and a short cover letter explaining how your skills can contribute to Renuva’s growth.

    Easy apply
  • Sales Assistant
    Sales Assistant
    2 months ago
    £11–£13 hourly
    Part-time
    Rickmansworth

    Job Role Includes: Serving customers politely and professionally Handling, weighing, and packing fresh fruit & vegetables Restocking shelves and keeping displays tidy and attractive Checking stock for freshness and quality Assisting with deliveries and storage of goods General cleaning to maintain a hygienic shop environment Requirements: Previous experience in retail, grocery, or fruit & veg is a plus (but not essential – training provided) Good communication skills and customer-friendly attitude Ability to work in a fast-paced environment Physically fit (as some lifting and carrying is required) Reliable, punctual, and trustworthy We Offer: Full-time and part-time positions Competitive pay Friendly working environment Opportunity to grow within the business

    Immediate start!
    Easy apply
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