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  • Customer Service Manager
    Customer Service Manager
    16 days ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Care Assistant / Carer
    Care Assistant / Carer
    21 days ago
    £14–£15 hourly
    Full-time
    Watford

    Full job description Care Assistant Location: Watford and Three Rivers Watford – Garston-Leavesden Rickmansworth – Maple Cross – Mill End - Heronsgate Moor Park Chorleywood-Loudwater Croxley Green South Oxhey-Carpenders Park Abbots Langley Sarratt £14- £15 Hourly rate | Expert training | Flexible shift patterns Bluebird Care – Where you change lives We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated Care Assistant to join our Care Expert Team and help us set the standard. Our customers should feel comfortable in their own homes, and we help them do exactly that. You’ll be supporting people in all aspects of daily living, working independently or as part of a team who that is supportive every step of the way. This isn’t just a job, this is a chance to bring purpose and dignity to someone’s life. If you’re ready to take on a new challenge, supporting our customers with the best quality care, then this is where you belong. Responsibilities As a Care Assistant, your key responsibilities will include: Provide high-quality care tailored to each person’s individual needs Assist with personal care (e.g. bathing, dressing, grooming) Help with meal prepping, preparation and nutrition Support with medication, prescriptions and safe disposal Carry out light housework like tidying, laundry and general cleaning Be a dependable friendly, familiar face for all the customers you care for Benefits £14- £15 Hourly rate Flexible hours Full induction and ongoing expert training Flexible shift patterns Uniform and PPE provided Regular support and ongoing career development Friendly, inclusive team with 24/7 support Refer a friend scheme Requirements A kind, compassionate attitude and a calm approach to care Great communication skills and the ability to build positive relationships Ability to follow care plans Previous care experience is beneficial but not a necessity as full training will be provided If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves. Bluebird Care Watford and Three Rivers is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices. Job Types: Full-time, Part-time, Permanent Pay: £14.00-£15.00 per hour Benefits: Company events Company pension Employee mentoring programme Paid volunteer time Sick pay Language: English (required) Licence/Certification: UK Driving License (required) Work authorisation: United Kingdom (required) Location: Watford (Hertfordshire, East of England Region) (required) Work Location: On the road

    Immediate start!
    No experience
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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    1 month ago
    £7–£11 hourly
    Part-time
    Elstree

    Our brand is expanding and we need experienced, motivated Waiters and bartenders to join our team. If you have serving experience and enjoy working in a fast-paced environment with the potential for advancement, we want to talk to you. The successful candidate will be responsible for establishing friendly relationships with our patrons and ensuring they enjoy fast, pleasant service throughout their dining experiences. We’re looking for applicants with flexible schedules who don’t mind pitching in with other duties, such as greeting customers or tending bar, when needed. Key Responsibilities: · Take customer orders and relay them to the kitchen staff · Create and make a range of beverages including cocktails and mocktails · Set and serve tables while creating a warm and friendly environment for customers · Build a customer base through great service · Facilitate the filling of drink orders between customers and the bar · Suggest additional menu items, such as desserts and drinks, when appropriate · Operate the drink fountain and coffee station · Count down till at end of every shift · Memorise the menu for on-demand recitation Key Skills: · 1+ years’ waitstaff experience preferred · Willingness to work weekends, evenings and holidays as required · Able to use ordering systems · Comfort with noisy, high-volume atmosphere · Capable of working well under pressure Salary: £7-9 per hour depending on experience Hours: Full time Job Types: Full-time, Part-time Schedule: 10 hour shift 12 hour shift Day shift Monday to Friday Night shift Weekend availability Experience: Hospitality: 1 year (required) Work Location: In person

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  • Sales and Marketing
    Sales and Marketing
    2 months ago
    £400–£3000 monthly
    Full-time
    Watford

    !!!We are looking for a motivated and outgoing Sales and Marketing Representatives to join our team. In this role you will be responsible for engaging with potential customers, presenting company's services and products. This role is ideal for someone who enjoys face to face interaction, are persuasive, enjoys meeting new people, also thrives on meeting sales and marketing targets and comfortable working independently in the field. THIS POSITION REQUIRES: • EXCELLENT COMMUNICATION SKILLS, • PERSISTENCE, • POSITIVE ATTITUDE, • STRONG WORK ETHIC, • ABILITY TO WORK INDEPENDENTLY AND MANAGE TIME EFFECTIVELY, • MUST BE RELIABLE AND PUNCTUAL, • previous sales or customer service experience preferred but not required, • must be 18+ with a valid ID and the right to work KEY RESPONSIBILITIES: • Present product and service information clearly and confidently to potential customers, • Educate customers on pricing and benefits, • Understand customer needs and offer appropriate solutions, • Meet and exceed weekly sales targets, • Record customers information accurately, • Always maintain a professional and respectful manner, • Canvass designated areas to generate new leads COMPENSATION & BENEFITS: • Base pay plus uncapped commission per week, • Weekly bonuses and incentives, • Full training and on the job support IF YOU ARE PASSIONATE ABOUT SALES & MARKETING AND READY TO GROW YOUR CAREES WITH A COMPANY THAT VALUES PERFORMANCE AND TEMWORK , DON'T MISS IT, APPLY NOW!

    No experience
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