Part-time School IT Technician
3 days ago
Prestwich
Your new company You'll be joining a busy and supportive secondary school environment that relies on technology to deliver high-quality teaching and learning. The school has a well-established IT setup and a collaborative culture where IT plays a vital role in day-to-day operations.This is an interim opportunity, ideal for someone who enjoys working hands-on in an educational setting and wants to make an immediate impact. Your new role As an Interim IT Support Engineer (1st Line), you will be the first point of contact for IT support across the school. Starting ASAP, you'll provide reliable, face-to-face and remote support to staff and students. Working hours: part time - 16 hours a week between Monday - Wednesdays Key responsibilities include: • Providing 1st line IT support to teaching and support staff, • Logging, managing and resolving incidents and service requests via the helpdesk, • Troubleshooting hardware, software, and basic network issues, • Setting up and supporting classroom technology (laptops, projectors, interactive whiteboards, AV equipment), • Assisting with user accounts, password resets, and access issues, • Maintaining IT equipment and peripherals, including basic installs and replacements, • Escalating more complex issues to senior IT colleagues where required, • Previous experience in a 1st line IT support or helpdesk role, • Good working knowledge of Windows devices, Microsoft 365, and common school or office IT systems, • Strong troubleshooting and customer service skills, • A proactive, organised approach and the ability to work independently, • Experience in an education or similar public sector environment, • A short-term interim role with an immediate start, • Consistent hours: 16 hours a week - part time between Monday - Wednesdays, • The opportunity to build experience within a school IT environment, • A supportive working atmosphere and the chance to make a real difference day to day Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.