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White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you’ll do * Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. * Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. * Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. * Familiarity with both pre-training and fine-tuning of large-scale models * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits ___ What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do * Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. * Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. * Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: * Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. * Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. * Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. * Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. * Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. * Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For * Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. * Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. * Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. * Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. * Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. * Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: * Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities * Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share * Identifying, assessing and reporting on data management related issues across the UK business * Providing advice across the business on how we drive value and change through great data management * Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services * Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities * Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices * Execute and engage in data management assessments through control performance or 2nd and 3rd line review * Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: * Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner * Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change * Be able to influence decisions, have a strong network and communication skills to drive change * Help data owners understand more about the data they use or create and the further embed the value of good data management * Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks * Bring new ideas and establish new processes that support the UK data strategy * Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes * Be an advocate for great data management practices across the business * Perform risk and control requirements where applicable * Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness * Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too * Understanding of, or interest in, Data Management & Data Risk Management * Ability to manage a process * Basic knowledge of Cloud data / AWS * Experience in managing and delivering large value add activities * Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies * Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences * Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life * Lead the execution of market leading performance marketing for new customers across existing and emerging channels * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners * Shape and deliver customer and market research to identify new insights, customer needs and opportunities * Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management * Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry * A long history of building successful brands, through positioning, creative development, advertising, and performance marketing * A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams * Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you’ll do 1. Strategic Talent Acquisition Partnership * Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. * Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. * Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence * End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. * Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. * Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. * Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance * Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. * HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. * Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for * Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). * Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). * Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. * International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. * Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Role Type: Day Rate Contract (Inside IR35) Duration: 12 Months (Mat Cover) Location: Nottingham (On-site 5 days/week) Rate: Competitive Day Rate Are you a heavy-hitting CRM leader who thrives on complexity and scale? Based in Nottingham, this is a 12-month contract focused on driving a high-impact personalisation agenda for a database of over 15 million active customers. This isn't just a BAU 'keeping the lights on' role; you will be tasked with evolving how a team of 50 operates, moving from product-first to customer-first engagement while integrating AI-driven automation into a massive MarTech stack. The Scope of Work • Leader of Leaders: Direct management of 5 senior leads (overseeing a wider team of 50), • Operational Excellence (75%): Maintaining the CRM for their high volume email and CRM channel. You will ensure flawless execution in a high pressure, commercial environment where CRM is the primary driver of sales., • Transformation & Modernisation (25%): Breaking down team silos to cross functional working practices. You will work closely with the Transformation Lead to shift the team structure and upskill staff on new AI capabilities within Adobe AEM. (Adobe Experience Manager), • Stakeholder Navigation: Acting as the bridge between the customer strategy and commercial directors. You will be absorbing pressure from multiple business units while protecting the customer journey. Your Profile This role requires a unique blend of resilient leadership and technical data fluency. You should be someone who understands the CRM system as well as the high level strategy. • Retail: You have a deep understanding of fast-paced consumer environments and the complexity of joining up online and in-store customer journeys., • Large Scale CRM Leadership: Experience managing significant teams (not just small pods) within data rich organisations., • Data & Tech Savvy: You are comfortable working with data science teams to unlock automation, predictive analytics, and hyper-personalized segmentation., • Strategic Authority: You have a track record of influencing senior stakeholders (Heads of and Directors) to balance commercial needs with long term customer lifetime value. Why This Contract? • High Autonomy: You will have the authority to change strategy and team structure—you are treated as a key leader from day one., • Cutting Edge Tech: Be at the forefront of bringing AI into a legacy CRM powerhouse to drive massive capacity gains. Requirement Note This role is based on-site in Nottingham 5 days per week. This is a relationship-based culture where visibility is essential for driving change and managing a large, complex team.

A fast-growing, product-focused tech business is looking for a Hands-on Engineering Manager to guide a skilled engineering team based in Nottingham. This is a hybrid role, ideal for someone who enjoys hands-on leadership in a collaborative, in-person environment. You’ll guide the development of features and systems across web apps, APIs, and internal tools, working closely with product, design, and engineering teams to bring high-impact ideas to life. You'll combine technical direction with day-to-day coding, team mentorship, and delivery oversight, playing a key role in shaping both the product and the team’s growth. Salary: £80,000 to £95,000 + benefits Location: Nottingham, Hybrid Key Responsibilities • Lead the design and build of new product features, services, and technical systems, • Own features end-to-end—from technical design to testing, deployment, and monitoring, • Write production-grade code alongside the team (this is a hands-on role), • Align technical delivery with business goals through close collaboration with stakeholders, • Mentor and support developers, fostering a culture of learning and improvement, • Maintain high standards for code quality, scalability, and team communication What You’ll Bring • 7+ years’ experience in software engineering, including recent time in a senior or lead role, • Strong experience with Node.js (NestJS) and TypeScript, • A good knowledge of a Front End framework like Vue, React or Angular., • Solid understanding of cloud infrastructure (preferably AWS) and CI/CD practices, • A thoughtful approach to system design, security, and performance at scale, • Great communication and stakeholder engagement skills, • Bonus points for experience with AI/ML tools or data-led platforms Tech Stack Overview • Backend: NestJS / Node.js / TypeScript, • Frontend: Vue 3 / TypeScript, • Cloud: AWS, • Databases: PostgreSQL / MongoDB, • Tools: Rush (monorepo), GitHub, Notion, Linear, • Comms: Slack, Zoom, Around If you're a seasoned engineer who thrives in a leadership role and enjoys building great products with great people, we’d love to hear from you. Apply now or get in touch to find out more.

Leak Detection Engineer | Nottingham | Up to £80k Basic & Great Benefits\n\nTransform Your Plumbing Career: Earn More, Work Smarter, Feel Valued\n\nWhy Choose Leak Detection?\n\nExcellent Earning Potential;\n\nBase compensation: £60,000 - £80,000 per annum\n£250 minimum per job (1 job per day)\n£140 bonus per repair completed\nRealistic daily earning potential: £390+\nSelf-employed status with consistent work flow\nBetter Work-Life Balance\n\nJust 1 job per day - no more rushing between multiple callouts\nScheduled appointments - say goodbye to emergency 3am calls\nTime to do the job properly without cutting corners\nPredictable working hours\nUse Your Skills in a Growing, High-Tech Field\n\nYour plumbing expertise is the foundation - we'll teach you the technology\nWork with cutting-edge equipment: thermal imaging, acoustic detection, tracer gases\nBe a problem-solving specialist, not just another tradesperson\nJoin the UK's number one leak detection company\nAbout ADI Leak Detection\n\nWe're the pioneers who developed professional leak detection services in the UK back in 2014. Today, we're the country's leading leak detection company, helping homeowners and businesses solve their toughest water leak problems.\n\nOur non-invasive approach means less destruction, faster results, and happier customers. We specialise in locating leaks on domestic and commercial pipework, roofs, building structures, drains and swimming pools.\n\nWhat You'll Do\n\nCore Responsibilities of the Leak Detection Engineer:\n\nUse advanced leak detection technology to locate leaks on heating systems, water mains, hot and cold feeds\nAim for same-day repair when possible (that's where your plumbing skills shine)\nComplete comprehensive reports using our easy-to-use bespoke mobile app\nProvide exceptional customer service - you'll be the expert they've been waiting for\nGrowth Opportunities: Depending on your interests and experience, and market demand, you may be able to expand into:\n\nRoof leak detection\nDrain surveys\nSwimming pool leak detection\nWater mains replacements\nWhat We're Looking For\n\nEssential:\n\nQualified plumber (NVQ Level 2/3)\nMinimum 5 years plumbing experience\nProblem-solving mindset - you enjoy the challenge of finding hidden issues\nSelf-motivated and comfortable working independently\nExcellent customer service skills - polite, presentable, and professional\nStrong written and spoken English\nOwn van\nPublic liability insurance\nClean UK driving licence\nDesirable:\n\nExperience in roofing, building, drainage or similar fields\nPrevious Leak detection Experience\nNote: Subject to satisfactory DBS check\nWhat We Provide\n\nComprehensive training on all leak detection equipment and techniques\nAll specialist equipment provided - thermal imaging cameras, acoustic equipment, tracer gas sensing equipment, and more\nProfessional uniform - look the part as a specialist engineer\nOngoing support - you're self-employed but never alone\nMarketing and lead generation - we fill your diary, you focus on the work\nReady to Elevate Your Career?\n\nIf you're tired of the plumbing grind and ready to become a specialist in a growing field, we want to hear from you.\n\nWhat’s Next?\n\nClick APPLY to send your CV for immediate consideration

Chief Scientific Officer – Climate Tech/Carbon Capture - Nottingham, UK - Permanent\n\nOur client is a pioneering climate-tech company developing breakthrough technology to permanently mineralise CO₂ into high-performance concrete additives. They are an innovative and ambitious startup organisation specialised in developing new calcium-based materials from carbon capture processes. Their mission is to utilise CO₂ and waste to create, stronger, cheaper and cleaner building materials.\n\nTo continue the growth of the organisation they are seeking a Chief Scientific Officer (CSO) to lead the transition of their technology from TRL 5 to TRL 8 and deliver performance at industrial scale.\nThe CSO will be responsible to scale chemistry into industrial processes, support scale-up across pilot plant and demonstration plant, ensure performance with real industrial inputs, deliver under tight timelines and budgets and lead a team to achieve clear, measurable outcomes\n\nThe main targets of this role will be to drive TRL progression (5 to 8), translate lab work into industrial performance, remove scale-up bottlenecks and deliver results through the team\n\nThe desired outcomes of this role will be to achieve TRL progression, demonstrate a reliable pilot and demo performance, identify and resolve key scale-up risks and to drive a team that consistently delivers against milestones\n\nExperience and background\n• Proven years in industry or startup (not academic-only)\n• Experience scaling chemical or material technologies beyond lab\n• Strong understanding of scale-up and industrial constraints\n• Experience managing teams and budgets\n• Experience in carbon capture, utilisation, or related fields\n• PhD or MSc in a relevant field\n\nDesirable experience\n• CO₂ mineralisation\n• Concrete / Cement chemistry\n• Startup scale-up experience\n• IP / patents

Aqua-Tech Recruitment are currently working with a leading Engineering company who specialise in non-infrastructure and MEICA project delivery within the utilities and construction sector.\n\nDue to continued growth, they are looking to recruit a Senior Quantity Surveyor to lead the commercial management of multiple construction and engineering projects from contract award through to final account. This is a senior-level role with full commercial ownership, cost control responsibility, and involvement in forecasting, reporting, and contract administration.\n\nKey responsibilities include:\n\n- Full commercial management from tender handover to final account\n\n- Budget management and cost control\n\n- Cashflow forecasting and sales forecasting\n\n- Preparation and submission of monthly applications for payment, certification and payment management\n\n- Subcontractor cost assessment and certification, cost value reconciliation (CVR) reporting, subcontract procurement and negotiation, contract and subcontract administration\n\n- NEC3 and NEC4 contract management, risk and opportunity management, dispute resolution, and close collaboration with project managers, site teams, finance, procurement and operations. The role also includes mentoring junior quantity surveyors and commercial staff.\n\nEssential requirements:\n\n- Previous experience in a Senior Quantity Surveyor or Quantity Surveyor role\n\n- Degree qualified in Quantity Surveying or a related construction discipline\n\n- Strong commercial management and financial reporting experience\n\n- Proven experience producing detailed cost reports, CVRs and forecasts\n\n- NEC3 / NEC4 contract experience, strong negotiation and communication skills and the ability to work autonomously to tight deadlines\n\n- Previous water industry and/or MEICA project experience would be advantageous but not essential.\n\nAdditional information:\n\nRegular travel across company offices and project sites\nOccasional work outside standard hours\nEnhanced DBS check required\n\nThis role offers the opportunity to play a key part in delivering commercially successful projects while contributing to a collaborative, values-driven engineering business

Senior Process Chemist - Carbon Capture - Nottingham, UK - Permanent\n\nOur client is a pioneering climate-tech company developing breakthrough technology to permanently mineralise CO₂ into high-performance concrete additives. They are an innovative and ambitious startup organisation specialised in developing new calcium-based materials from carbon capture processes. Their mission is to utilise CO₂ and waste to create, stronger, cheaper and cleaner building materials.\n\nThey are seeking a top-tier Senior Process Chemist to take full ownership of the chemical performance of their process across TRL 5–8, working directly on mini-plant and pilot systems.\nYou will be responsible for ensuring that the chemistry works continuously, reproducibly, and under real industrial constraints, using rigorous inline and offline analytical data to control, diagnose, and optimise the process.\n\nKey Responsibilities\n• Own chemical performance across Pilot-plant and Demo-operations, ensuring stability, reproducibility, and scalability\n• Design and implement inline and offline analytical frameworks to monitor process behaviour, including impurity evolution, phase changes, and product quality\n• Lead development of real-time process understanding, linking analytical data to reaction mechanisms, kinetics, and process control\n• Translate lab chemistry into robust operating windows, working closely with chemical engineers on mass balance, residence time, and system dynamics\n• Drive optimisation of crystallisation, precipitation, impurity management, washing, drying, and product stability under continuous conditions\n• Identify and solve scale-up challenges including fouling, agglomeration, phase instability, impurity build-up, and process drift\n• Design and execute high-impact experimental campaigns (DoE, validation, stress testing) focused on process robustness and industrial readiness\n• Define product specifications, impurity thresholds, and structure–property relationships linked to cement performance\n• Build and refine SOPs, QC methods, and analytical protocols suitable for industrial deployment\n• Lead root-cause analysis using data and rapidly diagnose and resolve process failures\n• Work side-by-side with engineers during commissioning, operation, and troubleshooting of plant systems\n• Mentor junior scientists and enforce high standards of experimental discipline and data integrity\n• Contribute to technical strategy, IP generation, and external technical discussions\n\nEssential Requirements\n• PhD in Chemistry, Materials Chemistry, or Chemical Engineering (or equivalent industrial experience)\n• Proven experience process chemistry and scale-up in industrial or pilot environments (TRL 5–8+)\n• Deep hands-on expertise in inorganic precipitation, crystallisation, and solid-liquid processing\n• Proven experience in inline and offline analytical techniques and using data to control and optimise processes\n• Proven ability to translate chemistry into continuous, stable, and repeatable operations\n• Demonstrated success in troubleshooting complex, multi-variable process systems\n• Strong understanding of reaction engineering, process dynamics, and scale-up risks\n• Experience working in close collaboration with chemical/process engineers\n• High level of ownership, urgency, and ability to deliver under pressure in fast-moving environments\n\nDesirable Experience\n• Background in cement, concrete, fertilisers, or CO₂ mineralisation\n• Experience in CCUS, carbon removal, or industrial decarbonisation technologies\n• Familiarity with LCA, EPDs, or environmental performance frameworks\n• Experience in startup or first-of-a-kind industrial processes

Head of Contracts 📍 Nottingham (1–2 days onsite) 💰 £85,000 – £105,000 + £6,600 car allowance + 15% bonus We’re partnering with a growing, technology-led organisation to appoint a Head of Contracts & Risk. This is a high-impact leadership role responsible for shaping and embedding a best-in-class contracts and risk management function across the business. The Role Reporting to the CFO, you’ll lead all aspects of commercial contracting and risk governance, ensuring agreements support growth while protecting the organisation. Key responsibilities include: • Owning the full contract lifecycle – drafting, negotiation, approval, and renewals, • Leading complex commercial negotiations across SaaS, software, and B2B agreements, • Embedding robust risk management frameworks and maintaining a group-wide risk register, • Partnering with Finance and leadership to align contractual, financial, and operational risk, • Overseeing supplier and third-party management, including performance and compliance, • Driving process improvements, contract standardisation, and lifecycle automation, • Promoting a strong risk-aware culture across the organisation About You • Proven experience in contract negotiation and management within SaaS, tech, or B2B environments, • Strong commercial acumen with the ability to balance risk and opportunity, • Experience managing suppliers and complex stakeholder environments, • Confident influencing senior stakeholders and operating at leadership level, • Highly organised, analytical, and solutions-focused, • Legal background or qualifications are advantageous but not essential. If this role aligns with your experience, please get in touch with Abigail at

A fast-growing sustainable energy company is on the hunt for a driven Product Test Lead with exceptional attention to detail to power the delivery of high-quality software for our expanding customer base and Energy Specialists. Operating in a dynamic, highly regulated environment, you’ll be central to shaping, testing, and assuring our technology as we scale. We’re passionate about deeply understanding our customers and delivering solutions that genuinely move the needle. In this role you will own the end-to-end delivery of enhanced capabilities across multiple applications and customer journeys—from refinement and setup through to testing, assurance, and launch—all within tight, mandated timelines. This is a 12-month contract. The role is full-time and primarily remote, with occasional travel to the Nottingham or Solihull offices. Accountabilities: • Own and translate test requirements across Mid-Market Discovery and Design phases, ensuring seamless alignment internally and with software partners, • Lead, coach, and elevate a team of test analysts, championing quality, compliance, and regulatory standards, • Drive end-to-end testing cycles—planning, managing, and executing with clear Go Live entry/exit criteria, • Oversee testing across both in-house platforms and third-party systems, covering functional and non-functional phases, • Design and refine testing processes, including defect and change management, environments, data, tools, and simulators, • Ensure full test readiness and exit compliance, with robust evidence capture and artefact control, • Partner closely with product, business, and tech teams to deliver a high-impact product pipeline, • Shape programme direction through strong stakeholder and supplier engagement, • Spot and manage risks early across design, build, and test phases, • Support and assure smooth launches and migrations to new and third-party technologies, • Build trusted relationships and maintain clear, consistent communication across teams and partners. Knowledge and Skills: • Proven success as a Product Test Lead, delivering high-quality outcomes, • Energy sector experience strongly preferred, • Demonstrated ability to lead test teams, prioritise effectively, and allocate resources with precision, • Strong understanding of energy markets and B2B environments (desirable), • Experience working with technology partners and industry bodies, • Track record of delivering complex programmes, including large-scale migrations and regulatory initiatives, • Adaptable and confident navigating ambiguity in fast-moving environments, • Proactive self-starter with excellent organisation and end-to-end product lifecycle awareness, • Reliable, accountable, and quality-driven, • Outstanding stakeholder management and relationship-building skills, • Confident communicator with strong presentation skills and the ability to influence at senior levels

Gelt Gelt is a global company with operations in the US, UK, and Israel. We are currently seeking a skilled and experienced Tech Lead to join our dynamic team. The successful candidate will play a pivotal role in designing, developing, and maintaining our applications and services. Key Responsibilities • Oversee the design and implementation of product features in Gelt applications, APIs, and diagnostic and insights systems., • Manage an established, high-performing team., • Work closely with stakeholders from product, design, and engineering to align technological solutions with business goals and objectives., • Get your hands dirty — our tech leaders are expected to develop code alongside the team., • Understand complex product and feature goals and work with the team to design, review, test, and deliver them., • Own features end-to-end, considering user experience, data models, scalability, operability, and ongoing metrics., • Collaborate with the team to continuously improve standards, quality, knowledge, and communication. Preferred Qualifications • 7+ years of experience in a similar role, preferably in a fast-paced, tech-focused organization., • 50% or more hands-on leadership experience., • Demonstrable expertise in software design, development, and deployment., • Strong knowledge and experience with cloud technologies., • Understanding of security standards and compliance requirements within the industry., • Experience in engineering or working with AI/ML systems., • Proven problem-solving skills with a focus on building robust, fault-tolerant systems., • Experience scaling software and infrastructure in response to growth., • Effective leadership and team-building skills with a proven record of upskilling team members., • Excellent communication and stakeholder management skills. Our Stack • Backend: NestJS, NodeJS, TypeScript, Python, • Frontend: Vue 3, TypeScript, • Cloud: AWS, • Databases: PostgreSQL, MongoDB, • Utilities: Rush (monorepo), GitHub, • Tasks & Knowledge Base: Notion, Linear, • Communication: Slack, Zoom, Around

Affiniti AI is a UK health technology company building clinical-grade AI tools that improve how therapy is delivered. Our core belief is that therapy contains two kinds of elements: deeply human ones like alliance, attunement, and holding someone in mind, which should never be automated, and replicable ones like psychoeducation, skills practice, and between- session support, which can be. Automating the latter makes the former more powerful. Our product is a blended care tool used by therapists and the services they work in. The Co- Therapist delivers evidence-based exercises directly to patients. The Affiniti Platform gives clinicians oversight and control. It’s a UKCA-marked Class 1 medical device, backed by Meridian Health Ventures, with live client partnerships across NHS talking therapy services, private psychological services, and EAP providers. The role You’ll lead how Affiniti is adopted in practice across clinical services. You’ll design implementation strategies grounded in clinical reality, build trust with service leads and therapists, and deliver training that helps teams use the product well. Staying close to real- world use, you’ll spot what’s working and what needs to change, and carry that insight back into the product team — where you’ll have direct access to the people building what you recommend and founders who prioritise clinical rigour in product decisions. What you’ll be doing • Designing and executing adoption strategies that address barriers to uptake across clinical teams, • Building and maintaining relationships with clients’ clinical teams, service leads, and frontline therapists, • Designing and delivering onboarding, training, and ongoing support for therapists, • Monitoring usage and outcome data, spotting patterns, and acting on them, • Translating clinical insight from practice into product requirements and decisions, • Shaping the therapeutic logic and clinical guardrails for new product capabilities, • Leading clinical review and adversarial testing within our V&V framework Who you are You trained as a therapist. You practiced. You were good at it. And at some point you made a deliberate choice to move beyond the therapy room, because you wanted to shape how therapy is delivered at a larger scale. You’re still a peer to the therapists and service leads you’ll be working with — they trust you because you’ve done the work and you speak their language. You genuinely believe technology can improve therapy without replacing the therapist. Essential • Recognised CBT qualification (e.g. PGDip in CBT, BABCP accredited or accreditable), • Relevant clinical registration (HCPC, BABCP, UKCP, or BPS), • Trained and practiced as a CBT therapist at high-intensity / Step 3+ level, • Led or significantly contributed to a clinical rollout, service change, or implementation project, • Deep working knowledge of CBT protocols, session structure, and mechanisms of change, • Ability to think at the protocol and programme level, not just the session level, • Practical understanding of what drives and blocks adoption of new tools in clinical settings, • Able to communicate clearly across clinical and non-clinical audiences Bonus • Exposure to digital health, health tech, or service transformation programmes, • Experience working within or alongside a product, technology, or innovation team, • Qualification or formal training in clinical supervision, • Familiarity with implementation science frameworks (e.g. Normalisation Process Theory, CFIR)

We’re growing — and we need a quality champion. Internal Quality Assurer (Fixed Term to Jan 2027) At Apprentify, our mission is simple: unlock talent and accelerate digital transformation. We partner with ambitious organisations across the UK to upskill and reskill people in digital, data, AI, cyber and tech roles — creating future‑ready talent that drives real business impact. Following our Outstanding (Grade 1) achievement in 2022, we’re looking for a passionate Internal Quality Assurer to help us maintain and elevate our high standards. 🔍 What you’ll do • Lead internal quality assurance across apprenticeship programmes, • Conduct sampling, deep dives, interviews and curriculum QA, • Observe teaching, learning and assessment — providing developmental feedback, • Support Development Coaches through coaching, CPD and capability building, • Contribute to curriculum design, standardisation and quality improvement, • Ensure full compliance with AO and EPAO requirements 💡 What you bring • Strong experience IQA’ing apprenticeship standards, • Background in delivering and assessing apprenticeships, • Confidence in observing teaching & learning, • A track record of raising standards and developing staff, • Solid understanding of Ofsted and the EIF 🎯 Essential Skills & Experience • Competence and experience IQA’ing within apprenticeship standards, • Experience of delivering Apprenticeship Standards and Assessing, • Experience in observations of teaching and learning, • Proven track record of raising standards of delivery, developing staff and leading visits, • Sound knowledge of Ofsted and the Education Inspection Framework ⭐ Desirable • Experience with Bud Systems, BKSB, CognAssist 🌟 What High Performance Looks Like High performance means delivering impact, driving innovation and championing excellence. In this role, it looks like: Outstanding Delivery • Role‑models Apprentify’s values — excellence, impact, innovation and inclusivity — and champions a learner‑centred approach. 📅 Fixed term until January 2027 🎁 What We Offer: • Competitive salary, • 25 days annual leave (plus bank holidays), increasing with length of service., • Private medical insurance., • Birthday Leave + Volunteer Day., • Hybrid working with regular collaboration days in our Wilmslow HQ., • Ongoing professional development and leadership support., • A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success. 🔐 Safer Recruitment checks apply If you’re driven by excellence and excited to shape the future of digital skills, we’d love to hear from you.

Partner & Head of Corporate & Commercial Location: Nottingham Salary: £120,000 – £130,000 + bonus A leading national, multi-office law firm is seeking an experienced Partner & Head of Department to lead and grow its highly regarded Corporate & Commercial team in Nottingham. This is a senior leadership opportunity offering the platform to shape strategy, influence growth, and work alongside an established team of talented lawyers across multiple offices. The Role You will take full responsibility for leading the Corporate & Commercial function, managing a team of five lawyers across multiple locations while maintaining a strong personal practice. Key responsibilities include: • Leading, mentoring, and developing the team through regular 1-1s and performance management, • Driving recruitment, team growth, and succession planning, • Overseeing quality, delivery standards, and client service excellence, • Playing a key role in strategic decision-making for the department, • Collaborating with senior leadership across the wider firm Alongside leadership duties, you will advise on a broad mix of high-quality corporate and commercial matters. Work Highlights You will handle a varied and high-value caseload including: Commercial Contracts: • Agency, distribution, and franchise agreements, • Collaboration and outsourcing arrangements, • IT, technology, and licensing agreements, • Manufacturing, supply, and service contracts, • Marketing, purchasing, and sales agreements Corporate / M&A: • Managing the full M&A lifecycle, • Establishing and overseeing data rooms, • Leading due diligence processes, • Preparing disclosures and negotiating warranties, • Advising on tax-efficient structures for buyers and sellers About You • An experienced Corporate & Commercial Partner, • Strong leadership and team management experience, • Proven track record in business development and client relationship management, • Commercially minded with the ability to drive team performance and growth, • Confident operating at a strategic level within a multi-office environment What’s on Offer • £120,000 – £130,000 salary + bonus, • 30 days annual leave + UK bank holidays, • Additional leave for your birthday, Christmas Eve, and New Year’s Eve, • Private healthcare for you and your family, • Healthcare cashback plan, • Enhanced pension (5% matched contribution), • Group life assurance, • Enhanced maternity leave, • Paid volunteer days and wellbeing initiatives, • Quarterly social events and employee recognition schemes, • Cycle to work scheme and electric vehicle scheme, • Tech and home purchase scheme, • Employee assistance programme, • Discounted legal fees and free will services If you’re looking for a role where you’ll be supported, challenged, and given the opportunity to grow your career in , I’d love to speak with you. 07383 821952

Commercial Litigation Partner -Nottingham | £120,000 – £130,000+ + Bonus A leading national Legal 500 law firm is seeking to appoint a Commercial Litigation Partner / Head of Department to lead and develop its Dispute Resolution offering in Nottingham. This is a rare and exciting opportunity for an experienced Commercial Litigation Solicitor to step into a senior leadership role with real autonomy, shaping the direction and growth of a high-performing team over the next 3–5 years, with scope across multiple office locations. The Opportunity You will take ownership of an established Dispute Resolution team, currently comprising four fee earners alongside dedicated legal support, with a clear strategy for expansion. This is a strategic leadership role where you will be responsible for: • Leading and developing the Commercial Litigation department, • Driving business development and securing new client relationships, • Managing and growing key client accounts, • Handling a varied caseload of high-quality commercial disputes, • Collaborating with other departments to maximise cross-referral opportunities, • Contributing to the firm’s wider strategic growth and direction This is a genuine opportunity to build, shape and influence a department, with clear long-term progression at a senior level. About You The successful candidate will be an experienced Commercial Dispute Resolution Solicitor with: • Strong technical expertise in contractual and tortious disputes, • A proven track record in business development and winning new work, • Established leadership and team management experience, • Strong knowledge of court procedures and ADR, • A commercial, proactive and solutions-driven approach, • Excellent communication and stakeholder management skills, • The ability to inspire, mentor and grow a team What’s on Offer • £120,000 – £130,000+ salary, plus bonus, • 30 days annual leave + bank holidays + Christmas closure, • Additional day for your birthday, • Private healthcare for you and your family, • Healthcare cashback plan, • 5% matched pension, • Option to buy additional holiday, • Life assurance (4x salary), • Employee Assistance Programme and wellbeing support, • Paid volunteer days, • Quarterly social events, • Cycle to work scheme, • Enhanced maternity leave, • Electric vehicle scheme, • Tech and home scheme, • Free independent financial advice, • Discounted legal fees and free will services If you are looking for a role where you can truly lead, influence and build a department within a highly regarded Legal 500 firm, this is an outstanding opportunity at senior level. To learn more or to have a confidential discussion, please get in touch: Ellie Marshall 07383 821952

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Associate Mechanical Engineer (Management Role) About the Role: As an Associate Mechanical Engineer, you will work across a range of projects throughout EMEA while acting as a key member of the management team. This role requires a proactive problem-solver who can apply current technologies and make independent technical decisions in a fast-paced environment. You will be an experienced engineer with strong commercial awareness, collaborating with colleagues to ensure high standards in design processes and engineering delivery. About You: • Hybrid working arrangement based in UK or Ireland, with office attendance as required, • Honours degree in Mechanical Engineering (Chartership advantageous but not essential), • 10+ years’ experience within mechanical engineering, ideally in data centres, industrial, high-tech, or commercial sectors, • 3+ years’ experience managing multidisciplinary teams, • 3+ years’ project management experience across mechanical and electrical projects, • Strong communication, presentation, and organisational skills, • Ability to engage effectively with stakeholders at all levels, • Passion for innovation and adoption of emerging technologies, • Review technical designs to ensure scope and intent are fully understood, • Optimise project functionality and cost efficiency, • Ensure effective collaboration between mechanical and electrical disciplines, • Lead and develop a high-performing team, ensuring QA/QC and delivery targets are met, • Monitor project costs and identify opportunities for savings, • Support resource planning, including outsourcing where required, • Interpret contracts and ensure compliance with terms and conditions, • Engage with senior leadership on industry trends and new technologies, • Support business development and new project acquisition, • Build and maintain strong relationships with clients, suppliers, and partners, • Contribute to internal quality assurance standards and processes, • Oversee delivery of multiple large-scale projects, • Conduct team development through regular reviews and mentoring, • Support training and performance improvement initiatives, • Modern office environment designed for collaboration and wellbeing, • Strong focus on professional development and career progression, • Flexible working hours, • Annual leave increasing with service, • Pension scheme, • Travel expense support, • Cycle-to-work or travel schemes, • Ongoing training and education support, • Chartership support, • Private healthcare contribution, • Professional membership fees covered, • Paid statutory leave, • Health screenings and vaccinations, • Gym or fitness support, • Referral bonus scheme, • Active social and wellbeing programme

Staff Software Engineer – AI/ML (Agentic AI) Engineering | UK Remote / London (hybrid) Overview My client is a fast-growing, product-led technology company investing heavily in AI and next-generation machine learning solutions. They are seeking a Staff Software Engineer with experience in agent-based AI systems to help design and deliver advanced AI-driven products. The Role This is a hands-on technical leadership role focused on building scalable AI/ML systems, with a particular emphasis on agentic AI and modern machine learning approaches. You will play a key role in shaping technical direction, establishing best practices, and delivering high-quality systems from concept through to production. The role also involves mentoring engineers and contributing to the growth of a high-performing team. Key Responsibilities Project Ownership • Lead the design and delivery of AI/ML initiatives across the full lifecycle, • Build and deploy models, data pipelines, and production systems Cross-Functional Collaboration • Work closely with Engineering, Product, and DevOps teams, • Support integration of AI capabilities into wider platforms Technical Leadership • Provide guidance on AI/ML frameworks, tools, and best practices, • Contribute to the development of agent-based AI systems and workflows Mentorship & Communication • Mentor engineers and support technical development, • Promote strong collaboration across teams Problem Solving & Optimisation • Identify and resolve challenges in AI/ML systems, • Improve performance, scalability, and reliability Governance & Quality • Ensure high standards around model performance, data quality, and compliance Documentation & Knowledge Sharing • Maintain clear documentation and contribute to internal best practices Skills & Experience • 7+ years’ experience in AI/ML engineering, including production systems, • 3+ years in a technical leadership role, • Strong programming skills (e.g. Python or similar), • Experience with machine learning, data pipelines, and scalable systems, • Knowledge of modern AI approaches, including large language models and agent-based systems, • Experience working with cloud platforms (AWS, GCP, or Azure), • Understanding of distributed systems and scalable architectures, • Experience with CI/CD, microservices, and MLOps practices, • Ability to mentor and support engineers, • Strong collaboration and communication skills, • Experience working in Agile environments, • Degree in a relevant technical field (or equivalent experience) Tech Environment (indicative) • Backend languages (e.g. Python or similar), • Cloud platforms (AWS / GCP / Azure), • Containerisation and orchestration tools, • Infrastructure as code, • Observability and ML tooling, • Modern AI/LLM frameworks, • Relational and non-relational databases, • Version control and CI/CD tooling Benefits • Competitive salary, • 25 days’ annual leave + bank holidays, • Sick pay package, • Flexible / remote working, • Enhanced parental leave, • Pension scheme, • Career development opportunities Additional Information This role is not eligible for visa sponsorship.

Title: Principal Forward Deployed Engineer – AI & Customer-Facing Technical Leader Location: Remote Travel: Customer visits 4–5 days/month; occasional team gatherings Salary: Senior: £100–£130k base + growth trajectory Principal: £130–£170k base + package discussion Tech: Python, JavaScript, Azure, AWS, AI, LLM's, RAG Industry: AI Consultancy The Role We’re looking for talented engineers to join our customer-facing AI practice, from Senior Forward Deployed Engineers through to Principal-level AI technical leaders. You’ll work directly with clients to uncover problems, build prototypes, and guide full AI-enabled solution lifecycles. This is a role for engineers who: • Enjoy building real software that makes a difference, • Are passionate about AI and its practical application, • Thrive at the intersection of technical leadership and client engagement What You’ll Do Customer-Facing Leadership • Lead discovery workshops with technical and business stakeholders, • Represent the organisation’s technical capabilities in high-stakes client meetings, • Build and iterate working AI prototypes quickly, • Architect scalable, maintainable systems from prototype to production, • Guide engineers through technical delivery, code reviews, and architectural discussions, • Elevate team capabilities through knowledge sharing, mentoring, and internal workshops, • Implement AI solutions leveraging LLMs, foundation models, and retrieval-augmented generation (RAG) systems, • Design evaluation frameworks addressing bias, hallucination detection, and business impact, • Explore novel AI applications while integrating traditional ML techniques where appropriate Who We’re Looking For For Senior Engineers: • 5–8+ years building robust, scalable software systems, • Full-stack development capability across modern technologies, • Client-facing experience or technical consulting skills, • 8+ years delivering complex, enterprise-grade software, • Proven AI/ML expertise with production deployment experience, • Advanced knowledge of transformer architectures, foundation models, and prompt engineering, • Senior stakeholder engagement experience and ability to lead high-level AI strategy

💼 Senior Infrastructure Engineer 📍 Remote 👉 Circa £65k My Product Path is supporting an organisation at the start of a major, company-wide digital transformation, hiring a Senior Infrastructure Engineer to play a key role in modernising and strengthening their IT estate. It’s a hands-on, technically strong role where you’ll help shape the future infrastructure landscape while keeping critical services stable, secure and performant. 💡 What else makes this opportunity stand out? • Enterprise-wide tech stack transformation, • Strong investment in cloud and modern infrastructure, • High autonomy and visibility within the IT function, • Real influence over infrastructure strategy, • A balance of operational excellence + project delivery What you’ll be doing: Operational Excellence • Maintain and optimise server, security, monitoring and backup environments, • Act as a 3rd line escalation point, • Ensure SLAs and KPIs are consistently achieved, • Own documentation, monitoring and service continuity, • Recommend a strategic direction for infrastructure solutions, • Lead infrastructure projects (upgrades, migrations, new system implementations), • Mentor and support junior engineers, • Promote best practice and professionalism, • Act as a trusted technical voice within the team 🔎 What they’re looking for • 5+ years in infrastructure environments, • Strong troubleshooting and diagnostic capability, • Experience delivering upgrades and migrations, • Comfortable working in high-pressure environments, • Strong documentation and stakeholder communication skills, • Experience managing infrastructure elements of acquisitions, • Multi-platform server migrations Strong experience across most of the below is expected: • Microsoft Azure, • IaaS & IaC, • Microsoft 365 / O365 administration, • Windows Server (2016+) – IIS, DNS, DHCP, • Virtualisation (VMware / Hyper-V), • Active Directory & Domain Management, • Networking (routers, switches, firewalls), • MDM platforms (e.g. Intune), • Backup & Disaster Recovery solutions, • Monitoring tools (Nagios, Zabbix, SolarWinds), • Scripting (PowerShell, Python or Bash), • Server hardware & SAN environments 🌱 Why consider it? • Join at the start of a genuine transformation journey, • Be part of shaping long-term infrastructure strategy, • High-impact role with strong exposure, • Opportunity to mentor and influence

Quality Control (QC) Software Tester (Remote Working Opportunity) Are you a Warehouse "Super-User"? Why not Become our Quality Control (QC) Expert. Ever wished you could Stop just using WMS software - Start breaking it, Fixing it, and Building it? We have the perfect opportunity for you. At Helm, we don’t build code for the sake of it. We build outcomes for high-volume shippers moving 100+ orders a day. To do that, we need someone who knows what a "perfect shipping day" actually looks like. The Despatch Company delivers industry-leading Warehouse Management Systems, powering thousands of e-commerce, 3PL, and logistics operations worldwide. Our flagship products, provide advanced inventory, fulfilment, and warehouse automation capabilities. Learn more at helmwms.com. We are not looking for a corporate software tester. We are looking for the Warehouse Supervisor, Ops Lead, or "Go-To" Floor Person who is tired of fighting clunky systems and ready to build a better one. Real world, hands-on, warehousing experience having ideally worked in an e-commerce business using a WMS system will fit right in. If you have worked for a 3PL, or in the client setup space, even better. We are expanding our Quality Assurance department, bringing together a dedicated testing team with a natural leader, who can drive automated testing, strengthen release reliability, and ensure our WMS platforms are robust, scalable, and ready for real-world warehouse environments. Is this you? • The Floor Legend: You are the person everyone asks for help when the WMS acts up, the labels won't print, or a new e-commerce client needs to be onboarded., • E-commerce DNA: You’ve lived the pick-pack-ship grind. You know that in high-volume e-commerce, a "small glitch" at 3pm is a disaster., • Sharp & Tech-Literate: You are not a coder, but you are "techy." You have probably used YouTube or AI to solve problems before. You are curious, fast, and bored of just packing boxes., • 3PL Experience (Nice to have): If you have handled client setups or multi-tenant warehousing, you’ll fit right in. The Role: Your job is to be the final gatekeeper. Before a feature reaches our customers, it has to pass you. • Real-World Testing: You will put new features through the ringer. If a workflow is slow, confusing, or "doesn't work like a warehouse actually works," you send it back to the Developers., • Master the Tools: We will train you on the technical side. Using modern AI and testing platforms, we will show you how to turn your warehouse knowledge into professional software QC., • Outcome Obsessed: Our customers pay for a service, not code. You will ensure the "service" is bulletproof. Why make the jump? • Trade the High-Vis for High-Tech: Move into a career in software without losing the expertise you have spent years building., • Work with a Sharp Team: Join a crew that values shipping efficiency over "coding for the sake of it.", • Build the Future: Help us create the WMS you always wished you had when you were on the floor. If you’ve got the warehouse brains, we have got the tools………let’s build. What We Offer • Opportunity to work on market-leading WMS platforms used globally., • The chance to influence how real users experience our products., • A role that values judgement, common sense, and user empathy., • Exposure to multiple products across different stages of development., • A collaborative, remote working environment that really pulls together., • This a full-time, permanent position., • Salary (DOE)

Do you want to use data science to reduce hospital admissions and improve patient outcomes? Have you worked on projects where your models directly influenced real-world care decisions? Are you ready to deliver AI solutions embedded within healthcare systems, not just prototypes? A leading UK consultancy is building a dedicated AI & Data Science team to deliver high-impact work across health and social care. They specialise in embedding technical teams directly within client environments — working alongside clinicians, operational leads, and public sector stakeholders to deliver measurable change. With a strong track record in complex, regulated environments, they’re now scaling their capability across ML, NLP, and advanced analytics. As a Data Scientist (Lead / Principal), you’ll work on projects that directly impact patient care and system efficiency. Recent work includes predictive analytics for fall prevention, combining structured data and clinical notes to trigger early interventions and reduce hospital admissions. Key Responsibilities • Build and deploy data science, ML and NLP models for healthcare and social care use cases, • Work with structured data and unstructured clinical datasets, • Partner with stakeholders to design and deliver end-to-end solutions, • Translate modelling outputs into measurable outcomes (e.g. reduced admissions, improved care pathways) Key Details • Salary: £80,000 - £130,000, • Working model: On-site 3+ days/week with healthcare clients across England, • Tech stack: Python, NLP libraries, MLflow, Databricks, Azure, simulation tools, • Visa: This role cannot sponsor Interested? Please apply below.

Lead DBA Location: Hybrid Salary: £60,000 per annum Be the data powerhouse behind the Buzz Bingo experience! At Buzz, everything we do starts with people, our customers and you. If you’re passionate about tech, love bringing new ideas to life, and enjoy leading others to success, this could be your next big move. Our systems keep the Buzz world spinning from the moment someone walks into a club to every click they make online. As our Lead Database Administrator, you’ll play a central role in shaping the data foundations that power unforgettable player experiences across the UK. What you’ll be doing You’ll lead the way on all things data, including: • Coaching, developing, and inspiring our DBA team., • Setting the standards, policies, and best practice for our database platforms., • Owning long-term database architecture and capacity planning., • Managing installation, upgrades, and patching across SQL Server, Oracle, PostgreSQL, MySQL, MongoDB, and more., • Monitoring and tuning performance to keep our systems lightning-fast., • Ensuring high availability, disaster recovery, and top-tier security., • Keeping us compliant with GDPR and data governance standards., • Troubleshooting and resolving complex issues across production and dev environments., • Driving automat...

Stores Supervisor – Worksop Tech Connect Group is exclusively supporting a global manufacturing company in their search for a Stores Supervisor. Operating in the special vehicle sector, they are an expanding business that combines traditional values with cutting-edge innovation. This role is based Monday to Thursday, 8:00 - 16:30 and Friday, 6:00 - 14:30 They are seeking a hands-on and proactive Stores Supervisor to lead the Stores function in Worksop. This is a vital leadership role focused on stock control, operational support for production, and cultivating a safe and high-quality working environment. Key Responsibilities: Operational & Resource Coordination: Control stock levels to meet production demand, coordinate labour and workload, and work closely with Planning and Buying functions to resolve material availability issues. Quality & CI: Embed quality within Stores processes, audit performance, lead corrective actions, and drive continuous improvement through Lean/5S and Kaizen activity. H&S Management: Promote a safety-first culture, undertake accident/near-miss investigations, complete inspections, and ensure compliance with workplace safety, welfare, and environmental standards. People Development: Lead, mentor, and motivate the Stores team, manage performance reviews, absence processes, and job rotation, and encourage personal development aligned with company values. Cross-Functional Support: Collabora...