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  • Restaurant Floor Manager - Agile
    Restaurant Floor Manager - Agile
    il y a 2 jours
    Temps plein
    London

    Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

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  • Bar Team Leader
    Bar Team Leader
    il y a 4 jours
    £14.5–£16 par heure
    Temps plein
    London

    Team Leader – Zombie Games Cafe & Bar 🎮☕🍹 Lead the team at one of the UK's most unique gaming venues! Zombie Games Cafe & Bar is looking for an experienced Team Leader to help oversee our busy gaming café, bar, and events venue. We're searching for someone dependable, organised, and enthusiastic about gaming culture, who can confidently manage operations while ensuring our guests have an unforgettable experience. Your responsibilities • Leading shifts and supporting staff throughout the day and evening, • Opening and closing the venue independently, • Delivering exceptional customer service and maintaining a welcoming atmosphere, • Handling cash, stock, and day-to-day operations, • Completing regular stock takes and monitoring inventory levels, • Placing orders with suppliers and helping ensure the venue is always well stocked, • Assisting customers with video game setups, consoles, PCs, and gaming equipment, • Supporting tournaments, parties, and themed events, • Maintaining a fun, energetic environment while keeping operations running smoothly, • Upholding high standards of cleanliness, organisation, and food safety We're looking for someone who: ✅ Has previous experience in hospitality, retail, entertainment venues, or supervisory roles ✅ Is mature, reliable, and comfortable taking responsibility for running shifts independently ✅ Has experience with stock control, ordering, and inventory management ✅ Enjoys working in lively environments, including parties, tournaments, and busy event nights ✅ Has a genuine interest in gaming, trading card games, board games, or geek culture ✅ Is reasonably tech-savvy and confident troubleshooting consoles, PCs, and gaming systems ✅ Can stay calm under pressure, make decisions, and motivate a team ✅ Is flexible and available to work evenings and weekends What we offer 🎲 A unique workplace where gaming, food, drinks, and nightlife come together 🎲 The opportunity to help shape events and community activities 🎲 Staff discounts and other perks 🎲 A chance to become a key member of a passionate and growing team If you're someone who can discuss the latest game releases, organise a stock order, manage a packed birthday party, and still keep the café running smoothly on a busy Saturday night, we'd love to hear from you.

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  • Restaurant Floor Manager
    Restaurant Floor Manager
    il y a 2 jours
    Temps plein
    London

    Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

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  • Telesales executive
    Telesales executive
    il y a 11 jours
    Temps partiel
    Enfield

    About UsEstablished since 1987, we are a leading Business Service Provider of IT, Comms, Mobiles & Security products and services, delivering to a wide and diverse range of businesses in the UK.With a close team of 30 colleagues, we built our business culture and reliability on strong ethics, teamwork and excellent customer service. Many of our team members have been with us for many years and we’re proud of the loyal, supportive, welcoming environment we have.The RoleWe’re looking for an experienced and dynamic Telesales Executive to join our sales team and generate new business leads by utilising Zoho CRM software.Maintain detailed records of all interactions to convert interest into sales.This is a full-time, office-based role, ideal for someone who is confident on the phone, target driven and motivated by results.Key ResponsibilitiesDevelop and maintain strong relationships with existing customers and prospects.Make proactive, high-volume outbound calls to drive new sales growth by closing sales meetings for the team.Deliver excellent customer service, offering expert product advice and support.Work closely with the wider sales team to hit and exceed targets.About YouA confident communicator with a professional telephone manner.Comfortable making outbound calls to build a strong prospect pipeline.Able to maintain long-term business relationships.Motivated, determined and target driven.Strong administration & organisational skills.Previous telesales experience in IT, Comms or Mobiles would be a strong advantage, but not essential as training will be given to the right candidate.What We OfferMonday to Friday working hours - no weekend or evening work23 days holiday plus Bank Holidays1 day paid leave for your birthdayCompany pensionA great supportive working environmentOpportunities to progress in the Sales arenaDevelopment & GrowthGreat Enfield Town & public transport locationIf you’re ready to reboot you career in telesales, we’d love to hear from you.Apply now to join our team

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  • Head Host
    Head Host
    il y a 4 jours
    Temps plein
    London

    Guest Experience Supervisor - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. A key member of the reception team supervising and training the Guest Services Executives, and providing a memorable guest service and genuine hospitality at every stage of the guest journey – from taking the initial reservation, to providing a warm welcome and making a lasting impression when our guests checkout. In this role you will be responsible for; Supervising in the absence of a manager on duty Training the Guest Experience Host Team To be the ‘go to’ person for our guests, contractors and visitors Providing memorable service at every stage of the guest journey Supporting the Guest Experience Manager to ensure that our Housekeeping and Maintenance Teams consistently achieve a high standard of apartments Respond to and act on guest reviews in a timely and professional manner What we look for. - Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc). - An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties. - Tech savvy, someone who does not shy away from tech-based resolutions and interaction. - Clear verbal/written communication proficiency. - Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. - Competitive salary - Bonus scheme - Excellent travel and development opportunities - 22 days’ holiday (plus the option to buy more) - Wellbeing benefits (cash plan and an Employee Assistance Programme) - Free nights in our properties - Recognition schemes - Pension (the tax efficient way) - Sick pay - Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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  • Web Designer
    Web Designer
    il y a 23 jours
    £15–£20 par heure
    Temps partiel
    London

    The Role We aren’t looking for just another web designer who builds a site and walks away. We are looking for a Digital Architect. You will be the bridge between aesthetic user experience, intelligent automation, and explosive audience growth. In this role, you will own our digital footprint. You will design high-converting web experiences, but you will also integrate AI-driven workflows to automate our backend and leverage SEO-forward content strategies to turn our social channels into lead-generation machines. What You’ll Be Doing 1. Web Architecture & Design (The Foundation) • Design and develop responsive, high-performance websites using [WordPress/Webflow/Custom Stack]., • Implement UI/UX best practices to maximize conversion rates and reduce bounce rates., • Integrate AI-powered chatbots and dynamic personalization tools to improve visitor engagement. 2. AI Automation & Workflow Integration • Build and maintain automation workflows (using tools like Zapier, Make.com, or custom API scripts) to connect our website, CRM, and social media platforms., • Utilize AI tools (e.g., GPT-4, Midjourney, Jasper) to streamline content creation, personalized email campaigns, and customer support ticketing., • Implement automated data collection to drive smarter A/B testing and design iterations. 3. Social Media & SEO Growth Engine • The SEO Lead: Execute advanced on-page and technical SEO strategies. You don’t just "write for Google"—you structure data to dominate search rankings., • Content Management: Oversee our multi-platform content calendar. You’ll use AI to repurpose blog posts into high-performing social clips, threads, and newsletters., • Audience Scaling: Manage growth campaigns. We aren’t looking for vanity metrics; we want followers and subscribers who actually convert. You will optimize our social social-to-site funnels to create a viral growth loop. Who You Are • A "Hybrid" Thinker: You understand the color theory of a beautiful landing page as well as the logic of a complex automation workflow., • Data-Obsessed: You know that a pretty design is useless if it doesn't convert. You live for analytics, heatmaps, and trend reports., • AI-Fluent: You don’t fear AI; you view it as a superpower. You stay ahead of the curve on new tools that can save time and increase ROI., • Growth-Minded: You understand the mechanics of how content goes viral and how to convert an Instagram follower into an email subscriber. Required Skills & Toolkit • Design: Figma, Adobe CC, [Your preferred Web Builder]., • Automation: Make (Integromat), Zapier, or Python proficiency., • SEO/Analytics: SEMrush/Ahrefs, Google Analytics 4, Search Console., • Content/Social: Experience with social media scheduling/management tools (e.g., Buffer, Hootsuite, or Metricool)., • AI: Proficiency in prompt engineering for content creation and workflow automation. Why Join Us? • Freedom to Innovate: We want your ideas. If you see a better way to automate a task or a new social trend to capitalize on, we want you to run with it., • Impact: Your work will directly correlate to our follower count and revenue growth., • Growth: We invest in your learning, giving you access to the latest AI tech and marketing certifications.

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  • Panel Beater
    Panel Beater
    il y a 24 jours
    £40000–£45000 par an
    Temps plein
    London

    Mon - Fri 08:00 - 17:00 SPONSORSHIP WILL BE PROVIDED Talented and efficient Panel Tech to join this leading team. You will be repairing damaged vehicles in line with the manufacturers' specifications utilising modern equipment and techniques. Knowledge and skills required: • Automotive systems (e.g., basic vehicle layout, function and location of parts)., • Parts requirements to complete the job together with the ability to communicate parts requirements via repair orders, • Approved and established procedures for conducting repairs, including correct welding procedures and glass bonding methods, • Health and safety awareness, • The quality control and inspection requirements of the body shop department, • Manufacturers’ products and recent improvements through technical bulletins, training courses and technical magazines etc., • The retail motor industry and automotive systems in general, • Manufacturer Body Repair component replacement and basic mechanical sequences And be able to: • Use chassis straightening equipment (jig) in a safe and effective manner, • Interpret and adopt vehicle legislation and trade practices, • Use Manufacturer Body Repair sequences, • Apply panel beating techniques and how to use them, • Work positively among other technicians and Bodyshop personnel, • Work independently, manage own time, in a busy, noisy and dusty environment, • Ensure that all Health and Safety / COSHH legislation and internal procedures are followed and environmental best practices are observed Competencies • Establishing and Maintaining Relationships, • Customer Orientated, • Team working, • Problem Solving & Decision Making, • Continuous Improvement, • Results Focused, • Integrity, • Flexible, • Planning and Organizing/Team Member, • Communication, • Numerate, • Computer literate, • Precise Job Types: Full-time, Permanent Experience: 3 years (preferred) Language: • English (preferred) Work authorization: • United Kingdom (required) Work Location: In person

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  • Sales Associate
    Sales Associate
    il y a 1 mois
    €29000–€50000 par an
    Temps plein
    London

    We’re looking for a motivated Tech Sales Representative to join our growing remote team. In this role, you’ll help drive revenue by identifying customer needs, presenting tailored technology solutions, and nurturing long-term relationships. You’ll work closely with marketing, product, and customer success teams to deliver value-driven results. Key Responsibilities • Generate and qualify new sales leads through outbound calls, emails, and online networking., • Conduct virtual product demos and presentations to prospective clients., • Understand client pain points and recommend appropriate technology solutions., • Manage a pipeline of opportunities using CRM tools (e.g., HubSpot, Salesforce)., • Negotiate pricing, terms, and contract details to close deals., • Collaborate with cross-functional teams to ensure customer satisfaction and retention., • Stay up to date with product features and industry trends. Compensation & Benefits • Competitive base salary plus uncapped commission structure., • Health, dental, and vision benefits (where applicable)., • Paid time off and flexible working hours., • Ongoing training, career development, and growth opportunities. How to Apply Submit your resume and a short cover letter explaining why you’re a great fit for remote tech sales. Include examples of previous sales success if possible.

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  • Field Sales Representative
    Field Sales Representative
    il y a 2 mois
    £14–£35 par heure
    Temps partiel
    London

    Location: South-East London — Forest Hill, Sydenham, Honor Oak, Crystal Palace, Dulwich (postcodes SE21, SE22, SE23, SE26, SE6 and surrounding) Pay: £14/hour base + £ per qualified lead + £ per conversion. Top performers earn £25-30/hour effective. Hours: Flexible part-time. Weekends and weekday early-evening shifts. 12-30 hours/week typical. About Snoots We're an independent vet practice changing how vet care works. Six clinics across London, including our newest on Dartmouth Road, Forest Hill. Members pay £33/month for unlimited primary care — no per-visit fees, no surprise bills, WhatsApp access to a real vet seven days a week. We're growing fast and we're looking for people who can help us reach pet owners in our local community. About the Role You'll be talking to dog owners in parks, on dog walks, and at local events around Forest Hill. Your job is to introduce them to Snoots, capture their interest, and sign them up to hear more. This is a sales role — not just leafleting — and the people who do well in it are the ones who can hold a friendly five-minute conversation with a stranger and leave them genuinely curious. A typical shift looks like: • 4-6 hours in a local park (Mayow Park, Horniman Gardens, Crystal Palace Park, Dulwich Park, Hilly Fields), • Approaching dog owners with a short, friendly opener, • Explaining what Snoots is and why their pet might benefit, • Capturing their email and pet details on your phone (we'll provide the form), • Handing out a welcome bag with a flyer, treats, and branded poo bags What You'll Do • Approach dog owners in a friendly, respectful way and start a short conversation, • Explain Snoots clearly and confidently — we'll train you on the pitch, • Handle common objections (price, "I have a vet," lock-in) honestly, • Capture contact details from interested prospects via our mobile lead form, • Distribute branded welcome bags to every interested prospect, • Track your shifts and leads accurately, • Represent Snoots professionally — we care a lot about this What We're Looking For • Confident and warm — you're comfortable approaching strangers, but you don't push when someone says no, • Genuinely interested in pets — you don't have to own one, but you should like them, • Reliable and self-motivated — you'll often be working solo, and we trust you to manage your own time, • Comfortable outdoors — UK weather, six hours at a stretch, you're fine with it, • Tech-confident — you'll be using a phone-based lead capture form, • 18 or over (this role involves direct customer contact and data capture) Bonus points if you have: • Previous field sales, canvassing, or face-to-face fundraising experience (Greenpeace, Cancer Research, charity street fundraisers, brand promo work, Freddies Flowers / Nonna Tonda style canvassing all great), • A pet of your own, • Local knowledge of South-East London parks What We Offer • £14/hour base, paid weekly, • £ per qualified lead (someone who confirms their email — paid weekly), • £ per conversion (someone who becomes a paying member — paid monthly once they're verified), • Branded uniform, welcome bags, and phone-based tools provided, • Flexible scheduling — tell us when you can work, we'll fit shifts around you, • Top performers earn £1,000+ per week, • Real opportunity to grow with a fast-moving, founder-led business, • A team that backs you, training you actually need, and a product you'll be proud to talk about

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  • Corporate Catering Account Manager
    Corporate Catering Account Manager
    il y a 2 mois
    £31000–£33000 par an
    Temps plein
    London

    The Salad Kitchen is seeking an organized, tech-savvy Account Manager to lead our B2B operations. You will act as the central point of contact for corporate clients and the lead administrator for our digital sales platforms, ensuring accurate menus, functional tech, and seamless communication. Responsibilities 1. Digital Platform Management • Partnerships: Own our presence on corporate and delivery platforms (Just Eat for Business, &dine, Feedr, Deliveroo, Uber Eats)., • Menu Maintenance: Manage seasonal updates, pricing, and site hours across all digital touchpoints., • Tech Troubleshooting: Perform POS updates and act as the "tech-intuitive" first line of defense for app-related hiccups. 2. Communication & Inbox Mastery • Inquiry Management: Manage the "Hello" and "Orders" inboxes with warmth, ensuring high-volume corporate orders are processed accurately., • Coordination: Liaise between corporate clients, the kitchen, and FOH teams., • Social Support: Handle customer service queries and corporate leads via Instagram. 3. Growth & Tracking • Promotions: Create and analyze the performance of discount codes and corporate promos., • Account Retention: Build relationships with corporate admins to keep us as their top-of-mind lunch choice., • Sales Reporting: Monitor corporate trends and data to identify growth opportunities and ROI. 4. Who You Are • Tech Literate: Comfortable navigating software back-ends, POS systems, and admin dashboards., • Natural Communicator: Friendly, professional, and suited for corporate client relations., • Highly Organised: Able to juggle multiple inboxes and tasks without losing your cool., • Proactive Problem Solver: A "get it done" attitude with a knack for spotting process gaps.

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