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Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. Objectively assess account health scores and proactively take action to improve them. Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities. Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions. What you will bring A bachelor's degree or higher. 2–3 years of Customer Success or key account management experience; prior experience is a plus but not required. Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen. A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders. A customer-oriented approach, with the ability to identify the real need behind a request. Nice to have A passion for HR tech and familiarity with the latest trends in the space. Ready to Join Us? If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Mentor and guide junior developers, fostering a culture of continuous learning and knowledge sharing. Proven experience as a Tech Lead, with a strong track record of mentoring and coaching junior engineers, promoting skill development, and driving adherence to best practices to ensure team growth an

Head of UK Customer Delivery About Lyrebird Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference-led growth. Clinicians rely on the product in environments where errors are costly and time is scarce. Everything we build is grounded in earning trust, reducing cognitive load and delivering durable impact at scale. Commercial traction is accelerating across the NHS. Exceptional implementation is not a downstream support function. It is our primary growth engine. The Role This role owns customer delivery across the entire UK. You will build, lead and scale the UK delivery engine from the ground up, defining the national delivery standards and operating model that regional leads execute against. Every trust must have an exceptional experience. Every rollout should be reference worthy, and every clinician interaction must reinforce trust in the product. This is a foundational leadership role with executive backing to enforce standards and build the function properly. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. The engine you build must strengthen with scale, delivering an increasingly exceptional experience as we expand to 50, 100 and ultimately every NHS trust. • Own every UK implementation end to end, from signature to scaled adoption, • Design and operationalise the UK delivery model, • Define governance, reporting frameworks and escalation structures, • Build and lead a high performance implementation function, • Establish customer engagement standards across demos, training, go live and support, • Ensure every rollout is structured, measurable and reference worthy, • Operationalise high fidelity adoption visibility across trusts, departments and clinicians, • Partner closely with Commercial to ensure pilots convert into long term wins, • Significant experience leading large scale NHS deployments supplier side, • Experience running 10+ concurrent trust rollouts, • Proven record of building greenfield delivery functions into scalable operations, • Deep quantitative orientation with the ability to build early warning systems and adoption dashboards, • Strong understanding of NHS politics, procurement and stakeholder dynamics, • History of successful deployments recognised as reference accounts, • Direct, precise communication style, • High ownership mindset and operational disciplineWhy This Role Matters In the NHS, the best pipeline builder is a well run implementation. Exceptional delivery creates reference accounts, and reference accounts drive sustained momentum across the NHS. This role defines that engine for the UK. The standard set here will shape how Lyrebird scales nationally and influence what NHS trusts expect from us as a partner. For the right leader, this is an opportunity to define how a category defining healthcare company scales across a national health system. At Lyrebird, we don’t just write code — we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you. We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply — even if you don’t meet every single requirement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

VIQU Limited in Horsham is seeking a Technology Demand Manager to manage inbound technology demand and a portfolio of small change and BAU projects. You will collaborate with infrastructure teams, business stakeholders, and third-party suppliers to ensure initiatives are scoped, prioritised, governed, and delivered effectively. The role requires experience handling IT demand and multiple projects within a structured governance environment, with strong planning, prioritisation, and organisational #J-18808-Ljbffr

Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit a permanent Technical Team Lead. We deliver a range of services from IT Consultancy, Software Project Development and Infrastructure/Application Support Services for our corporate clients covering Insurance, Banking, Pharma, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). The Technical Team Lead role will be based 2 days per week in one of our offices (Horsham / Borehamwood). As OCS is part of an Employee Ownership Trust, after a qualifying period the successful candidate will be able to contribute to the company’s future vision and share the profits. • Minimum 5 years' experience working in a Technical Team Lead – mandatory, • Essential Tech Stack: Tableau, .Net, SQL, advanced Database skills – mandatory, • Experienced with technical leading / supporting a software team – mandatory, • Experience working in an IT services-based company – preferred, • Excellent English communication skills, both verbal and written, • Self-starting is essential to be successful in this role, • Flexibility and an open-minded approach to work with a 'can do' attitude, • Team player with excellent personable skills., • Competitive salary, depending on experience, • Variety of benefits (including enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards), • Generous Holiday Allowance - increases based on the length of service, • Supportive and collaborative working environment, • Variety of work, • Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual #J-18808-Ljbffr

Ceres Power Holdings Plc in the United Kingdom is seeking a Cyber Security Lead to own and drive the security programme, ensuring risk-based controls and governance across Microsoft 365, cloud services, and supplier ecosystems. You will lead incident response, vulnerability management, audits, and security awareness initiatives, coordinating with procurement, legal, and IT to protect data and IP as the business scales its clean technology platforms. #J-18808-Ljbffr

Join Our Team as a Retail Store Leader! Location: Horsham Salary: Competitive What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Leader who can inspire and lead with passion in a fast-paced, established store environment. If you have a history of guiding experienced teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Leader, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. All successful candidates will complete our LEAD Academy, designed to set you up for success from day one. • 2-day Launchpadbefore starting in role, • 12-month structured development pathway, • Option to join an accredited leadership programme, • Personalised feedback and development supportfor all applicants A clear, fair, and supportive pathway to help you grow and succeed as a leader. At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions. Join us and be part of a team where you can truly make a difference! This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks. #J-18808-Ljbffr

40 hour contract We don’t just sell products. We inspire reading, learning, creativity and play. You could recommend the paint set that helps someone discover their inner artist. The book that inspires a future author. The game that brings a family together. Or the puzzle book that reconnects someone with a treasured memory. You never know what future outcomes your customer interaction might spark, or who someone might become. With your passion and our products, you’ll help people discover new interests, explore their creativity, find a new hobby or reconnect with something they once loved. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. The unseen possibilities are limitless - and it all starts with you. As a Store Manager, you are responsible for leading your store to success. You’ll inspire and develop your team, drive commercial performance, and ensure every customer enjoys a welcoming, well-run, and engaging shopping experience. You’ll take ownership of all aspects of store operations, from people and performance to standards and service. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. You help create an environment where everything runs smoothly and everyone feels supported, included and developed in the team. Being a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity, or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way, whatever the environment, where ever you are. You help build trust, brand awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors. Lead, coach, and develop your team to deliver excellent customer service and achieve store targets. Lead by example as a brand ambassador representing The Works to inspire your team to follow. Take full ownership of store performance, using data and insights to drive results. Ensure high standards of visual merchandising, stock availability, and store presentation. Recruit, onboard, and train new team members, building a high performing, engaged team. Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running. Maintain compliance with health & safety, cash handling, and loss prevention policies. Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for. Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor. Proven experience in a retail management role. Strong leadership and people development skills. Commercially focused with a track record of delivering results. Excellent communication, planning, and organisational abilities. Confident using data to inform decisions and improve performance. Flexible, resilient, and able to adapt to changing priorities. Experience in a high-volume or value retail environment. Familiarity with retail systems and reporting tools. Experience managing recruitment, training, and performance processes. Tech savvy with using back-office systems, EPoS Tills, emails and video calls. As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part… your #J-18808-Ljbffr

A leading technology business seeks a Lead Electronics Engineer in Horsham. In this mid-senior level role, you will lead a team of 6 engineers, overseeing the full product lifecycle from requirements to production support. Key responsibilities include integrating innovative products and developing specifications. Candidates should have strong skills in digital and analogue design, along with 5+ years of systems engineering experience. This full-time position offers a competitive salary up to £80,000. #J-18808-Ljbffr

18 hour contract You could recommend the paint set that helps someone discover their inner artist. The book that inspires a future author. The game that brings a family together. Or the puzzle book that reconnects someone with a treasured memory. You never know what future outcomes your customer interaction might spark, or who someone might become. With your passion and our products, you’ll help people discover new interests, explore their creativity, find a new hobby or reconnect with something they once loved. The unseen possibilities are limitless - and it all starts with you. As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience. You’ll help drive commercial performance, maintain high operational standards, and step up to lead the store in the Store Manager’s absence. You’ll be a role model for the team - motivating, coaching, and ensuring every shift runs smoothly. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team. Being a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity, or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way, whatever the environment, where ever you are. You help build trust, brand awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors. Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. Take ownership of key operational areas such as stock management, merchandising, and compliance. Lead by example on the shop floor, setting high standards for service, presentation, and teamwork. Coach and develop team members, providing feedback and support to help them grow. Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations. Support recruitment, onboarding, and training of new team members. Monitor store performance and contribute ideas to improve sales and efficiency. Ensure health & safety, cash handling, and loss prevention procedures are followed. Foster a positive, inclusive, and high-performing team culture. Experience in a supervisory or team leadership role within retail or customer service. Strong communication and interpersonal skills. Confident in leading a team and making decisions. Organised and able to manage multiple priorities. Customer-focused with a passion for delivering great service. Flexible and reliable, with a hands-on approach. Experience in a high-volume or value retail environment. Familiarity with retail systems and reporting tools. Experience supporting recruitment, training, or performance management. As a great leader with wonderful people skills, you'll create a team that's more than just co-workers — it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan – To support your everyday healthcare costs. And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. To inspire reading, learning, creativity and play Our Values We are Crafty | Smart with what we've got. We are Caring | Heart in every action. We are Can-do| Energy that gets it done. At The Works, we’re proud to have an inclusive culture where everyone can feel able to be themselves. Our roles are open to everyone, and we particularly welcome applications from people and communities that are under-represented in our business. We’re open to conversations about working hours and flexible working and, where possible, we’ll try to support this. If you need any reasonable adjustments during the application or interview process - or would like to discuss how you could carry out an essential part of the role - please let us know. We’ll be happy to explore what support may help. #J-18808-Ljbffr

Stratospherec Ltd in Horsham is seeking a Senior Software Engineer / Architect to define technical strategy and architectural standards. You will guide engineering teams in delivering robust, scalable solutions across global security domains and work closely with the Chief Architect and senior leadership to establish architectural patterns. This hybrid role requires the ability to travel to the Horsham office once or twice a week and mentor developers while shaping the technical future of the #J-18808-Ljbffr

A leading automotive company in the UK is seeking a Senior PSV Technical Specialist to serve as their technical expert for buses, minibuses, and electric vehicles. The role involves providing guidance and support to both internal and external stakeholders. The ideal candidate will have substantial experience in the transport industry and an automotive qualification. This exciting position includes opportunities for travel and professional development within the organization. #J-18808-Ljbffr

Ignite Your Career in Tech Sales! Location: Horsham, West Sussex Salary: £28,000 + Uncapped Commission (OTE £35,000+) Hours: Monday - Friday, 8:30am - 5:30pm Are you ready to turn your ambition into uncapped earnings? At Global 4, we don't just provide technology; we solve challenges. As a multi-award-winning Managed Services Provider with a near-perfect Trustpilot rating, we are expanding rapidly. We are looking for a Business Development Executive who is hungry for success, resilient under pressure, and ready to be the face (and voice) of our brand. Whether you are an experienced salesperson or looking to pivot from a customer-facing role, if you have the drive, we have the platform for you to shine. • Lead the Charge: Proactively reach out to potential customers to book virtual and face-to-face meetings., • Strategise: Identify key decision-makers and build a robust sales pipeline., • Collaborate: Support the wider sales team by managing follow-ups and sending impactful information to prospects., • Growth: Manage your own "business within a business" while benefiting from expert training and mentorship. We offer more than just a desk and a phone. We offer a culture that celebrates your wins and supports your growth. • Financial Reward: Uncapped commission—your earning potential is entirely in your hands., • Tech Perks: 50% off Broadband & Utilities (becoming FREE after two years!)., • Well-being: 25 days holiday + bank holidays (increasing with service), plus the option to buy/sell leave., • Culture: A "Friday Fridge," company lunches, fun incentives, and an Employee Recognition Scheme., • Giving Back: Paid charity leave and a £250 "Bright Ideas" scheme to help us innovate., • Resilient: You see "no" as just a stepping stone to "yes"., • Motivated: You are driven by targets and the thrill of the win., • A Natural Communicator: You can build rapport with anyone, anywhere., • Ambitious: You aren't just looking for a job; you're looking for a career path with progression. Ready to make your mark? Don't settle for average. Join a team that values your input, rewards your hard work, and provides a social, supportive environment to thrive in. #J-18808-Ljbffr

IC Resources in the United Kingdom is seeking a technical leader to guide electronics, software and systems projects for Defence & Security customers. The role requires a degree in Electronics, Software or a related discipline, with proven leadership on complex product development.

United Kingdom is seeking a Technical Service Delivery Lead to support consultants' performance and development. This hands-on leadership role ensures quality delivery and builds trusted relationships with clients. The ideal candidate has experience in service delivery, strong tech understanding, an

A progressive technology firm in the UK is looking for an experienced Product Manager to lead the strategic direction and success of innovative tech products. This role offers a unique opportunity to lead a dedicated team and make a significant impact through technology.

Senior/Lead Electrical Engineer - Renewables Scale-Up. They have recently received a £10 million Seed funding round by some of Europe's most desired and prominent deeptech investors and currently have a team of 25 at their HQ in London. Referrals increase your chances of interviewing at Stax - Deep

A leading technology firm in the UK is seeking a Design Practitioner to enhance public services through hands-on design and collaboration within teams.

Referment, a workforce-management SaaS company, is seeking a senior frontend engineer to lead architecture and delivery in a cross-functional team with Product and Design.

US Mobile is seeking a Lead Backend Engineer in the UK to lead a backend pod while staying hands-on in coding and architecture. You’ll shape technical direction, build reliable REST APIs with Java/Spring Boot or Python, and collaborate across Product, QA, and DevOps to deliver scalable features wi

Taranis in London seeks a Technical Lead for Nature-Based Solutions to lead technical assessment, design, and delivery of high-integrity NBS projects.

Zebra Technologies is seeking a Senior Software Engineer / AI Enterprise Systems Analyst to drive AI‑first frontend systems, intelligent automation, and deep integration with enterprise backends. You will lead architectural decisions, mentor engineers, and translate AI capabilities into business v

A leading consultancy in Data and Cyber Security is seeking a Senior Data Scientist to lead client projects and provide technical leadership.

A global financial services company is seeking an Assistant Vice President for IT Financial Management in England.You'll track and report on financial records, assist in budget preparations, and ensure compliance with approvals.The ideal candidate has advanced Excel skills and strong financial manag

You will lead teams delivering secure, scalable environments where agents perform complex tasks at scale.

Made Tech seeks a Lead Cloud Engineer to design, implement and maintain client cloud infrastructures across major cloud platforms. You will lead cloud engineering initiatives, advise on best practice, and ensure security, scalability and high availability in complex environments. You will stay abrea

The role involves developing and implementing security strategies, leading site assessments, and managing technology strategy. A global tech company in Cambridge is looking for a Physical Security Specialist to enhance their security capabilities.

Own the technical strategy and roadmap, translating goals into concrete execution. Have 1+ years of management experience in a technical environment, particularly in building platforms or agents at scaleHave 10+ years building and operating large-scale platforms or distributed systemsAre obsessed wi

The role covers planning, technical leadership and ensuring compliance with regulatory and company standards. Omega Resource Group is seeking an experienced HVAC Supervisor to lead maintenance teams on a major supermarket contract in the Southampton area. You will act as the technical expert and pri

Our client, a busy regional law firm, seeks an experienced Conveyancing Senior/Team Lead to drive the department and oversee a team of Paralegals. You will handle complex freehold/leasehold transactions, manage client and stakeholder interactions, and focus on efficient, technically precise conveyan

DMS Digital Group Ltd is seeking a technically minded Solutions Delivery Lead to bridge Sales and Operations, ensuring projects are planned, coordinated and delivered to the highest standards. You will coordinate with Sales, customers, suppliers and engineers across Verkada CCTV, Enterprise Networki

A progressive veterinary clinic in County Durham is seeking a qualified Veterinary Hydrotherapist to lead a new hydrotherapy service.

KFC in Blackpool, England seeks a Team Member - Guest Experience Lead to make guests feel welcome and keep service smooth. Bring great communication, a can-do attitude, and comfort with technology.

The Legal Technologist role sits in Surrey within the Technology & Data team, reporting to the CTO. It is a hands-on, hybrid position focused on process automation and legal-tech workflows as part of a firm-wide transformation. You will translate lawyers' needs into practical solutions, support adop

IDEX Consulting is recruiting for a Senior Broker Development Manager to accelerate growth through broker partnerships in the UK commercial fleet insurance market.The role focuses on maximising existing broker relationships while building new strategic partnerships that deliver long-term growth.You

You will work with lawyers to translate needs into practical tech solutions, lead adoption, governance and ROI tracking, and partner with Risk & Compliance and leadership on trials and vendor selections. JMC Legal Recruitment is assisting a mid-sized UK law firm in Surrey seeking a Legal Technologis

A leading consultancy firm is seeking a Technology Transformation Lead to oversee the end-to-end technical delivery of a major transformation programme, ensuring solutions are architecturally sound and well-integrated. In this hybrid role based in London, you will lead cross-functional teams, work h

A cybersecurity company is looking for a Lead Microsoft Software Architect with expertise in the Microsoft technology stack. The role involves owning the architecture of an identity portal while ensuring security and leading technical collaboration with partners.

The role involves conducting audits in technology and operations with a focus on leveraging data analytics techniques.

Project Lead to join a well-funded advanced technology company in Oxfordshire. This is a great opportunity in a growing company at the forefront of semiconductor technology. This role involves leading the planning and delivery of complex engineering projects, coordinating multidisciplinary teams, an

A leading recruitment agency is seeking a B2B Fintech & SaaS GTM Recruiter to lead their events program. Ideal candidates should have 3-5 years of experience in B2B events in the tech sector, strong project management abilities, and a proactive communication style.

Electus Recruitment Solutions is seeking a procurement professional to shape procurement strategies across technology categories within a collaborative international environment. Based in Hertfordshire with hybrid on-site and remote work, the position involves leading supplier negotiations, supporti

Arcadis seeks an Assistant Design Manager to lead design teams within the Defence or Technology sectors, guiding multi-disciplinary design activities and ensuring alignment with client scope, budget, and timelines.

You will collaborate across Engineering, Operations, Manufacturing, and Product Companies to ensure scope, timelines, and budgets are met while delivering successful NPI and technology initiatives.

A leading investment bank in the United Kingdom is seeking a Vice President to join its Technology M&A team. The successful candidate will lead technology transactions, provide strategic advice to clients, and oversee due diligence processes. This role requires a strong background in M&A, particular

Health Innovation Kent Surrey Sussex is seeking an Innovation Manager to lead on engagement with health technology companies and other innovators across digital, medical tech, diagnostics and pharmaceutical sectors.