Technical support analyst jobs in AylesburyCreate job alerts

Job Title: Service Support Analyst (Level 2)Salary: £40k DoELocation: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities • Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices)., • Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required., • Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop., • Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups., • Manage user lifecycle processes (joiners, movers, leavers) and system access controls., • Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies., • Maintain accurate hardware and software inventories., • Work closely with external IT suppliers and monitor their performance against service expectations., • Assist with technology rollouts, including user communication, training, and support., • Conduct risk assessments on incidents and escalate issues appropriately., • Perform information security and data protection checks., • Strong troubleshooting and problem-solving abilities., • Clear communication skills (technical and non-technical)., • Ability to manage multiple priorities and work under pressure., • High attention to detail and strong organisational skills., • Ability to work independently and collaboratively within a team., • Proactive approach with a willingness to learn and develop., • Understanding of change management and IT service processes. Essential: • Experience supporting Microsoft Azure and Microsoft 365 environments., • Degree in Computer Science or related discipline (or equivalent experience)., • Microsoft 365 certifications (e.g., Fundamentals or Administrator)., • Salary up to £40,000 (depending on experience)., • Discretionary bonus (up to 15%)., • 28 days annual leave plus bank holidays., • Pension with employer contributions up to 10%., • Life assurance (4x salary)., • Full-time, permanent role (35 hours per week).

SOC Analyst (Level 2) - Security Operations Centre, Aylesbury Location: Aylesbury, Hybrid Salary: £40,000 - £45,000 Shifts: Mon-Fri 9am-5.30pm The Opportunity Are you a proven cybersecurity professional ready to step up and make genuine impact? Robert Half are working with a leading player in managed services who seeks a Senior SOC Analyst (Level 2) to join their state-of-the-art Security Operations Centre in Aylesbury. Key Responsibilities • Proactively monitor security alerts, dashboards, and event queues for a portfolio of clients, identifying sophisticated threats and anomalies., • Perform advanced analysis of incident data, logs, and artefacts, validating genuine security incidents and leading initial containment., • Take ownership of escalated alerts from Level 1 analysts, performing in-depth investigation and managing the incident response process through to resolution or escalation to senior technical leads., • Collaborate with other SOC team members, mentoring and providing guidance to junior analysts to build team capability., • Experience working in a SOC, NOC, or equivalent security operations environment, with well-developed investigation, triage, and incident handling skills., • Demonstrable practical knowledge of SIEM, EDR, firewalls, and major security technologies (Splunk, Sentinel, QRadar, CrowdStrike, etc.)., • Strong grasp of networking concepts (TCP/IP, DNS, protocols), Windows and Linux security, as well as understanding of malware, phishing, and ransomware threats., • Familiar with automation/scripted responses (PowerShell, Python, or similar) and motivated to streamline workflows., • Holds (or working towards) certifications such as CompTIA Security+, CySA+, SSCP, or equivalent - further professional security training highly valued., • Adept at clear communication, both written and verbal, when collaborating with stakeholders or documenting critical incidents., • Self-motivated, dependable, and a champion for best practice in dynamic, high-pressure environments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Senior Payroll Analyst Haddenham, UK - Hybrid Setting Fixed Term Contract 18 months We are seeking an experienced UK Payroll Expert to take full ownership of end-to-end payroll operations for approximately 1,000 employees. This is a senior-level position requiring strong technical expertise, autonomy, and the ability to operate in a complex, international environment. The successful candidate will ensure payroll accuracy, compliance with UK legislation, strong internal controls, and high-quality service delivery to employees and stakeholders. MAIN RESPONSIBILITIES Payroll Operations Manage the end-to-end monthly and end of year UK payroll process for approximately 1,000 employees. Review, validate, and process payroll inputs including salary changes, bonuses, variable pay, benefits, absences, statutory payments, bank updates, and terminations. Ensure full compliance with UK payroll legislation (HMRC, PAYE, NIC, statutory leave, pensions auto-enrolment, etc.) and Sox Controls adherence Prepare payroll for approval and ensure timely, accurate payroll execution. Manage and submit all tax filings and third-party payments within statutory deadlines. Perform detailed payroll reconciliations (GL interface, tax, pensions, benefits, payroll accounts) and resolve discrepancies. Maintain up-to-date payroll documentation and ensure audit readiness. As part of a global payroll team, provide support and backup to other countries when required, including Poland, France, Italy, and North America, ensuring collaboration and continuity of service. Stakeholder & Vendor Management Serve as the primary payroll contact for UK employees, HR, and Finance. Partner closely with HR Business Partners, Total Rewards and Finance teams to ensure payroll accuracy and alignment. Support internal and external audit activities as required. Continuous Improvement Contribute to payroll system enhancements, upgrades, and testing activities where required. Drive best practices in payroll governance and compliance. CANDIDATE PROFILE Degree in Administration, Accounting, Finance, Business, or related field. CIPP qualified Strong and proven progressive payroll experience, with strong hands-on UK payroll expertise. In-depth knowledge of UK payroll legislation and statutory requirements. Experience supporting or interacting with multi-country payroll environments is an advantage. Proven ability to manage payroll independently in a complex environment. SAP experience preferred. Advanced Excel skills with strong analytical and reconciliation capability. TO APPLY Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. TPBN1_UKTJ

A leading insurance technology firm in Greater London is seeking a graduate for a customer support role.

A leading workforce solutions provider is seeking a Technical Support Analyst for an initial 6-month contract in Cranfield with a hybrid working model (3 days onsite, 2 days remote). Join a proactive team supporting a dynamic automotive client, enhancing your technical skills in a collaborative envi

A leading insurance technology firm in Greater London is looking for a Customer Support Analyst who will engage directly with clients to resolve issues, configure the platform, and suggest improvements.

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. What will you do:*** Provide timely and effective L2/L3 technical support for the commodities trading platform, including the Openlink application and its ec

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Provide timely and effective L2/L3 technical support for the commodities trading platform, including the Openlink application and its ecosystem. We are seeki

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. Experience in technical

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

Technical Support Analyst (Contract). Provide technical support to offshore call centre teams. This role offers the chance to gain hands‑on experience in data analysis, incident management, and cross‑functional collaboration within a dynamic and supportive environment.

Ready to apply your technical mind to real‑world challenges?.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

As part of the Pupil Support Team, provide support to secondary aged pupils (including Pupil Support Base) with a range of social emotional and behavioural difficulties in accordance with agreed aims, objectives and standards. Our Pupil Support Workers are an important and valued part of our integra

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

As part of the Pupil Support Team, provide support to secondary aged pupils (including Pupil Support Base) with a range of social emotional and behavioural difficulties in accordance with agreed aims, objectives and standards. Our Pupil Support Workers are an important and valued part of our integra

Here at Young Crisis Hub, we support young people with complex mental health needs, trauma histories, and neurodevelopmental conditions who require high levels of structure, safety and specialist support. Get in touch for an informal chat about the role, I can give you an insight into the role of Su

A Place to Call Home: Work in comfortable, well-designed homes with a supportive team. Support young people in their daily routines, including school preparation, activities, and meal times. Build relationships and provide emotional support during both highs and lows.

Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of our supported living services in Inverness. When you're supported, you succeed—and so do the individuals we support. Whether you're already a Team Leader or Senior Suppo

No two days are the same in this dynamic and fulfilling role! From planning engaging activities and providing one-on-one support to accompanying young people on off-site trips, each day presents new challenges and opportunities. Providing emotional support during challenging times. Offering support

You’ll be responsible for:Leading and motivating a team of Support WorkersOverseeing daily operations and ensuring compliance with care standardsSupporting individuals with learning disabilities, autism, or complex needsManaging rotas, documentation, and liaising with families and professionalsPro

An exciting opportunity has arisen for Residential Team Leaders! We are looking for Team Leaders who are caring and compassionate individuals with the desire to make a positive difference to the lives of our incredible children and young people through leading by example to other children's and youn

You will be required to work across the Cheshire area supporting both young people in accommodation and out in the community. Support young people to prepare for independent living and develop necessary skills. Work closely with the social workers and the Leaving Care Team, local organisations, stat

Continued support and opportunity for development from your leadership team. Are you a positive, caring and compassionate role model looking for an exciting, new career opportunity providing invaluable support to children and young people?. We are looking for a Children and Young Person's Residentia

Prior experience of supporting people with a learning disability is valuable for this Support Worker role but not essential if you have the following personal qualities and attitudes:. We are seeking Support Workers to work at one of our seven Supported Living Services in Astley Bridge, Horwich, Br

Water Utility Company based in Yorkshire region of England.Metered Customer Service Advisor Fixed Term Contract 23 months.Let us tell you about all the great reasons to join us here at Yorkshire Water:.We offer a competitive salary, depending on experience £25,776 - £31,981.Annual incentive relat

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German.

Youll receive one-to-one sales guidance from day one and ongoing support to develop your skills throughout your career.

We're looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance.In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care.Working to agreed service levels, you'll

Supporting customers over the phone with delivery-related queries. Flexibility to support occasional weekend work.

We're looking for a part-time Customer Service Advisor to join our busy team here at Agria Pet Insurance.In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care.Working to agreed service leve

From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service levelis at the highest level at all times. Be a key support to your teamon a daily basis, from preparing studios, gyms, or sports halls f.

We're looking for positive, proactive communicators to support our customers, branches, and insurers. Your day-to-day will include: Handling incoming calls - bookings, quotes, queries… you'll keep things moving and meet service levels Following up on unconfirmed bookings to get appoi

In addition, you will be supporting with any administration in the customer portal as required.

Train online at your own pace and land your first Business Analyst role in as little as 1-3 months. That’s where Business Analysts come in. Junior Business Analyst: £30,000.

Are you passionate about cleaning, teamwork, and delivering exceptional service? Opus People Solutions are excited to recruit on behalf of Vertas for a dedicated Cleaner to join our Facilities Team.Vertas delivers trusted, integrated facilities management solutions across Great Britain.Our team of 5

Looking for a career change? Currently employed but want more progression and better pay? Or between jobs and ready for a fresh start? The Business Analyst Business Analyst Placement Programme is designed to get you into one of the UK’s most in-demand professions – with. Business Analyst Placeme

If you ever need help, our super-responsive support team is here for you 7 days a week.

Join a team that is more than just a group of colleagues - we work MONDAY TO FRIDAY as a supportive and driven family, working together to create a safe and nurturing environment.

We are seeking an IT Business Analyst to support our ERP transformation programme. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption.

This position is ideally suited to a commercially minded analyst with strong technical expertise who enjoys translating complex data into meaningful business insight while working closely with cross-functional teams. NET Recruit is proud to be supporting a dynamic and forward-thinking organisation o

This is an exciting opportunity to join the Business Analyst team within Information Technology (IT) as a full-time member giving you the chance to work on a variety of projects and initiatives in support of NT’s Strategy. As a Business Analyst you’re a natural self-organiser taking responsibili

We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating childrens services and workflows. This is a unique opportunity to apply both technical expertise and