Technical support analyst jobs in EghamCreate job alerts

Hollybank Trustees Ltd is seeking a Technical Support Analyst to join our Technical Solutions team in a hybrid model, supporting complex integrations. The ideal candidate will enjoy working with data and troubleshooting technical issues. We offer a competitive salary along with comprehensive benefit

We have an exciting opportunity for a Technical Support Analyst to join our Technical Solutions team, supporting complex integrations and applications within a fast-paced, data-driven environment. What you would do as our Technical Support Analyst:. Support developers by clarifying and reviewing tas

Atcore is seeking a Technical Support Analyst for their Technical Solutions team in Slough, UK. The position involves supporting complex integrations and applications, clarifying requirements, and troubleshooting issues.

We have an exciting opportunity for a Technical Support Analyst to join our Technical Solutions team, supporting complex integrations and applications within a fast‑paced, data‑driven environment. Support developers by clarifying and reviewing task requirements, reproducing issues and providing

We are seeking an experienced Business Analyst to support and enhance a Risk Reporting platform.This role involves translating business requirements into technical specifications, managing delivery through Agile practices, and ensuring strong alignment between business needs and technology solutions

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains

PC&C Transformation Data Analytics Analyst Sunbury-on-Thames Competitive day rate (Inside/Outside IR35 – TBC) Initial Contract: 12 months (extension likely) Start: Immediate / ASAP The Opportunity We’re looking for a Data Analytics Analyst to join a high-profile PC&C Transformation programme, supporting the business case and value realisation workstream. This is a delivery-focused contract role where you’ll play a key part in driving data-led decision making, financial tracking, and business case performance across a complex transformation programme. You’ll be working closely with senior stakeholders, providing insight, modelling, and forecasting that directly shapes programme outcomes. What You’ll Be Doing Own and manage monthly transformation spend forecasting, performance tracking, and reporting cycles Track and reconcile third-party costs Support business case planning, governance, and performance management Build and maintain cost models and scenario assumptions to inform decision making Deliver high-quality data analysis and insights to senior stakeholders and leadership Coordinate team change requests and resource onboarding processes Ensure data governance and compliance across people data requests Produce clear, insightful executive materials for leadership and transformation reviews What We’re Looking For Proven experience in a data analytics / financial modelling / transformation support role Strong Excel modelling skills (advanced level essential) Ability to turn complex or incomplete data into actionable insights Track record of delivering in fast-paced, deadline-driven environments Confident working with senior stakeholders and cross-functional teams Strong With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Comfortable working in a fast‑paced, matrixed environment with non‑technical stakeholders Desirable • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible

Customer Operations provides continuous 24/7 support, of which Technical Support Analysts are part. This role will report into the Technical Support lead. What’s it all about? Technical Support is the face of the system to the internal business users.

Ready to apply your technical mind to real‑world challenges?.

Quant Capital is hiring a Technical Support Analyst in London, United Kingdom. The role encompasses providing technical assistance and support, primarily in a software consulting environment.

A technology firm in Greater London is seeking a Technical Support Analyst to provide 24/7 support for internal business users. The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. This hybrid position requires a shift work pattern

As part of our Technical Support team, you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. From day one, you will work hands‑on with a wide range of technologies taking ownership of system monitoring, responding to ale

Experience working in a support role. This role suits someone from a software consulting or application support background.

Ready to apply your technical mind to real‑world challenges?.

Career Opportunities: Technical Support Analyst (3880). Work as part of the Grocery Services Centre (GSC) Technical Services Team providing technical service activities ensuring customer expectations are fully met. Based in a small team dedicated to providing device, technical asset management and l

Ready to apply your technical mind to real‑world challenges?.

As part of our Technical Support team you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. From day one you will work hands‑on with a wide range of technologies taking ownership of system monitoring, responding to alert

Ability to quickly learn new applications and technologies Ability to follow internal procedures Web technologies experience Strong communication skills — especially under pressure Ability to distil complex technical issues into clear, actionable communication for both technical and non-technical

We have an excellent contract job opportunity for a Finance Business Partner/Senior Finance business analyst. The Finance Business Partner will provide delivery-focused finance and commercial support to the Spend Intelligence project. The purpose of the project is to support procurement decision-mak

Due to our continued growth, we now have an exciting opportunity for a part-time Cleaner to join our business working in a retail environment in.Experience is preferred but not essential as we will invest in your training and development, while giving access to education opportunities for your futur

For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure. An inclusive, supportive work environment. Comprehensive training and ongoing support.

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

To support the unit management team in the upkeep of the cleanliness standards of the inside of the unit.

The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and

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Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Learning & Development Data Analyst. This is an exciting opportunity for someone with strong analytical skills and a passion for data to help shape reporting processes, identify trends, and provide meaningful insights that support business decisions and continuous improvement across the organisation

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

An inclusive, supportive work environment. Comprehensive training and ongoing support. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear develop

Are you looking for consistent morning work with a reliable schedule? We are seeking a hardworking and dependable Industrial.This role is perfect for someone who takes pride in maintaining a high standard of cleanliness and enjoys working independently to keep a professional environment running smoo