Technical support analyst jobs in PeterboroughCreate job alerts

We are seeking an Oracle Fusion Reporting Analyst to join a large-scale finance transformation programme on a salaried fixed-term contract. You will work within a reporting and technical team, delivering high-quality reporting solutions and supporting integration outputs. Key Responsibilities • Gather and translate business requirements into functional and technical specifications, • Develop reports using OTBI and BI Publisher, • Support reporting and integration design aligned to programme objectives, • Conduct fit-gap analysis and support solution development, • Support testing (UAT) and provide analysis and recommendations, • Investigate and resolve reporting issues across systems, • Strong Oracle Fusion reporting experience (OTBI, BI Publisher), • Experience producing functional and technical specifications, • Ability to translate business requirements into technical solutions, • Strong analytical and problem-solving skills, • Experience within finance systems/reporting environments, • Salaried fixed-term contract, • Hybrid working - 3 days per week on site, • High-profile transformation programme

IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and con

Data Analyst, PowerBI, COR7430 Are you a data-savvy Data Analyst who enjoys turning numbers into insights that drive business decisions? Do you thrive on creating clear, compelling reports and visualisations that make an impact? If so, this could be the perfect opportunity for you! The Role We are looking for a Data Analyst to join the Business Intelligence team of a leading company. In this role, you will support the commercial and development teams by analysing performance data, producing reports, and creating interactive dashboards in PowerBI. The Data Analyst will help the business make data-driven decisions across multiple platforms. The role suits recent graduates or those with 1-2 years’ experience in data analysis or reporting, and is a full-time, office-based position in Newark-on-Trent. The Company Our client is a major software company looking to expand its team. The role offers stability, excellent resources, and a collaborative environment where your analytical skills can make a real difference. What’s Required? We’re looking for someone with a mix of technical skill and curiosity, including: * Good Excel and PowerBI skills * Bachelor’s degree in Mathematics, Data Science, Statistics, or a related field * Ability to analyse data and present findings clearly * Atte...

Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Job Title: Infrastructure Analyst / Network Technician Salary: £30,000 – £35,000 Contract: Full-Time Working Hours: Monday to Friday (phone number removed)pm Commercial Recruitment is working with a well-established organisation within the insurance sector that is seeking an Infrastructure Analyst / Network Technician to join their IT team. This role requires strong technical knowledge and hands-on experience in installing, maintaining, and supporting business network infrastructure to ensure system functionality and service availability. The successful candidate will be highly organised, proactive, and able to deliver a consistent, high-quality IT support service across the organisation. Key Responsibilities IT Infrastructure Management Source, install, and maintain computer hardware and software across the organisation’s IT infrastructure. Maintain and support associated equipment including printers, scanners, servers, and networking hardware. Manage the sourcing, installation, and maintenance of telephone systems, call recording systems, and related software. Oversee the installation and maintenance of photocopiers and other capital equipment used in daily business operations. Networking Diagnose and resolve network issues to ensure reliable connectivity and efficient user performance. Ensure all network cabling and connections are clearly labelled, traceable, and documented. Configure and maintain routers, firewalls, and other network devices to support current and future operational requirements. Server Management Manage and maintain both local and remote servers and server-based applications. Monitor hypervisors and virtual server environments to ensure business continuity and performance. Active Directory & Group Policy Maintain and manage the Active Directory and Group Policy structure. Administer user account creation, modification, and removal in accordance with company policies. Ensure security standards and access controls are maintained. Hardware Management Maintain a strong understanding of computer hardware to ensure IT equipment operates effectively. Monitor hardware performance and recommend upgrades or replacements where necessary. Maintain an accurate and up-to-date inventory of all company hardware assets. Software Management Manage software installations and ensure all licensing is valid and compliant. Monitor licence renewals and software expiry dates to maintain business continuity. Maintain an inventory of all company software, including licensing details and access credentials. Documentation & Change Management Ensure all IT activities and changes are properly documented and traceable. Maintain up-to-date technical documentation and securely store passwords and sensitive information in approved systems. Ensure documentation is either password protected or stored in secure systems. Website Support Ensure company websites and related systems remain functional and up to date. Backup & Disaster Recovery Ensure reliable data backup procedures are in place and functioning correctly. Maintain and regularly review the organisation’s disaster recovery plan. Conduct Root Cause Analysis following system failures and document preventative actions. System Security Ensure appropriate antivirus and security protections are installed and maintained. Protect the physical security and integrity of servers and critical IT systems. Email Systems Maintain the organisation’s email systems, including support for mobile and remote users. Telephony & Call Recording Ensure telephone systems and call recording solutions are fully operational. Maintain correct day/night system configurations and messaging where required. Ensure recorded calls can be retrieved and traced when needed. Out-of-Hours Support Provide occasional on-call support for urgent IT issues that cannot wait until the next business day (rare occurrences). Project Support Assist with IT projects which may involve coordination with external suppliers, policy development, contract review, or process improvements. Database Maintenance Maintain accurate records of IT incidents and activities within the organisation’s issue management systems

We are looking for a Oracle Fusion Reporting Analyst to support a large-scale finance transformation programme. This role sits within a reporting and technical team, focused on delivering high-quality reporting solutions and integrations to support business needs. Key Responsibilities • Work with stakeholders to gather requirements and translate them into functional and technical specifications, • Develop reports and outputs using Oracle Fusion tools such as OTBI and BI Publisher, • Support reporting and integration design aligned to business and programme objectives, • Conduct fit-gap analysis and contribute to solution design and development, • Support testing activities including UAT, providing analysis and recommendations, • Investigate and resolve complex reporting issues across systems and modules, • Maintain documentation, version control, and adherence to change and release processes, • Identify opportunities to improve and streamline reporting solutions Skills and Experience • Strong experience with Oracle Fusion reporting tools (OTBI, BI Publisher), • Experience producing functional and technical specifications, • Ability to translate business requirements into technical solutions, • Strong analytical and problem-solving skills, • Experience working with finance systems and reporting environments, • Confident stakeholder engagement and communication skills Additional Information • Hybrid working with 3 days per week on site, • Fixed-term contract opportunity, • Working on a high-profile transformation programme with significant stakeholder exposure

Junior/Graduate Technical Support Analyst x 3 - Harrogate - New! (REFGJ10). I'm recruiting for a Junior Technical Support Analyst with a leading organisation based in Harrogate. Experience in technical support (1st or 2nd line).

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

A leading software company in Greater London is searching for a Support Analyst to help solve user problems and enhance system functionality.

The Technical Support Analyst provides responsive, high-quality support to our global users, partners, and internal teams. You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. Experience in technical s

The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. Being first point of contact for all tech support queries via e-mail, phone or messages. Diagnose and resolve technical hardware and software issues.

This is a great opportunity to join a collaborative, international IT support team, providing high-quality technical support while helping to improve system performance, automation, and user experience. You'll deliver hands‑on and remote technical support for end users, proactively monitor device

A leading insurance technology firm in Greater London is seeking a graduate for a customer support role.

Get notified about new Technical Support Analyst jobs in. Technical Support Analyst (TSA). Technical Support Analyst – Remote, Bilingual English & French.

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. Experience in technical support or a related role (experience may come from professional, volunteer, or project‑based work). You will join the customer support team, organiz

This position emphasizes exceptional customer service and technical support. Responsibilities include managing customer support requests, maintaining ticket logs, and liaising with internal teams.

Ready to apply your technical mind to real‑world challenges?.

The Senior Technical Support Analyst will join a highly collaborative team providing comprehensive technical support services, including audiovisual support delivered in person at deskside, in meeting rooms, event spaces, and via Tech Hub services across the UK region. As a Senior Technical Support

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. Experience in technical support or a related role (experience may come from professional, volunteer, or project‑based work). You will join the customer support team, organiz

As a Support Analyst at Acturis you will:. As a Support Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. As a Senior or Lead Customer Support Analyst you can expect to be responsible for:.

We are seeking a Junior Technical Support Analyst to join our growing team. You will need to troubleshoot and resolve technical issues as well as escalating more complex issues to senior team members when necessary. We do this by providing the encouragement, support and skill development that you ne

Provide technical Hosting support to Project Management Teams globally. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, mult

A leading insurance technology firm in Greater London is looking for a Customer Support Analyst who will engage directly with clients to resolve issues, configure the platform, and suggest improvements.

A global information provider is seeking a Technical Support Analyst to deliver high-quality support to users. Candidates should have experience in technical support, familiarity with cloud services, and strong problem-solving skills. The role involves responding to technical inquiries, resolving is

Ready to apply your technical mind to real‑world challenges?.

Infrastructure Support Analyst/Engineer/2nd Line Support. Experience as an Infrastructure Support Analyst/Engineer/2nd Line Support. Excellent opportunity for an Infrastructure Support Analyst or Engineer with admin‑level Office 365 skills to join a transitioning business offering a comprehensiv

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. Experience in technical

Are you a Technical Support Analyst with experience working with enterprise systems? If you have a passion for outstanding support, the curiosity to learn and master new technologies, and the drive to investigate and resolve incidents, Pharmacierge is the career move for you. The Technical Support A

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

FINTEC recruit is supporting hiring an Application/Technical Support Analyst. We are seeking a technically proficient and service‑oriented support analyst who thrives in a fast‑paced, high‑pressure environment. Strong experience with technical and application support – including SQL queries,

A private pharmacy in Central London seeks a Technical Support Analyst to provide hardware and software support. The role involves maintaining network infrastructure, collaborating with the IT team, and enhancing the pharmacy's technical services. Candidates should have proven experience in IT suppo

Working within our service and operations environment, you will analyse, diagnose and resolve technical issues - from mapping errors and lookup updates to system failures - while supporting integration projects and collaborating across support tiers. We are looking for an Technical Support Analyst (

Ready to apply your technical mind to real‑world challenges?.

The Technical Support Analyst will be based in our robotically-driven Central London dispensary to provide hardware and software support to our busy pharmacy team. Are you a Technical Support Analyst with experience working with enterprise systems? If you have a passion for outstanding support, the

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on‑site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. If you've also worked in the following roles, we'd also like to hear from

Ready to apply your technical mind to real‑world challenges?.

Are you looking for a new role as a Project Manager and keen to work on a major construction project? We are looking for a Project Manager with externals and landscaping experience.Sir Robert McAlpine have been appointed as Construction Manager on Therme Manchester, the UK's first urban wellbeing

Cleaner - Bamber Bridge.We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for 14Forty, contracted to 17.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our cl

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.

Cleaner - Ipwich.We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for 14Forty, contracted to 34 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences fo

Cleaner - Peterborough.We're currently recruiting a full time Cleaner to join our cleaning and facilities teams for 14Forty, contracted to 38.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our cli

Access to our Employee Assistance Programme, offering support and counselling. A fun, supportive and inclusive work environment with regular team events. A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.

Working closely with your team and management, you will contribute to continuous improvement initiatives while fostering a positive, supportive, and respectful working environment. About the roleAs a Senior Operative within the cooking team, you will support the day-to-day running of the kitchen are

An inclusive, supportive work environment. Comprehensive training and ongoing support. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.

We offer competitive compensation, ongoing training and a supportive team culture.

An inclusive, supportive work environment. Comprehensive training and ongoing support. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.