Technical support specialist jobs in NewburyCreate job alerts

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock Promoting our trusted Hotpoint productsYour Training Journey We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info Shadowing - Join an experienced engineer on the road to see the job in action Phase 1 Training (2 weeks) - Technical training at our specialist centre in P...

Electro-Mechanical Project Engineer Berkshire -Perm -£60-£65k A growing engineering and automation business is seeking an Electro-Mechanical Project Engineer to join its specialist engineering team. This is a varied, hands-on role offering involvement across the full lifecycle of bespoke automation and machinery projects, from initial concept through to installation and ongoing support. Working within a collaborative technical environment, you will play a key role in delivering custom-built equipment solutions used across multiple industrial sectors worldwide. The position would suit someone with a strong mix of electrical, mechanical and project engineering experience who enjoys working on complex automation systems. Key responsibilities of the Electro-Mechanical Project Engineer Managing engineering projects from design through to commissioning and support Producing technical proposals, specifications, costings and delivery estimates Monitoring project progress, budgets, schedules and technical deliverables Coordinating documentation including manuals, certifications, test specifications and technical submissions Supporting design development and producing associated engineering documentation Creating BOMs, wiring schematics and panel layout designs Assisting with electrical hardware and machine automation design Mechanical integration of automation equipment including...

Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 17.5 hours per week, Wednesday - Friday 2 full days (7 hours each) 1 half day (3.5 hours) Flexibility on which day is the half day and working hours for that dayPay Rate: £13.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist in training junior team members Required Qualifications & Experience Essential: Minimum 5 years' experience in customer service Strong communication skills Proven ability to adapt to various customer needs and challenges Proficiency in Microsoft Excel, Outlook, and Word Solid experience working with ERP systemsPreferred: Additional education in a related field Understanding of service and maintenance workflows Knowl...

Design Engineer £45,000 - £55,000 + Progression + Training + 33 Days Holiday + Excellent Benefits Newbury, Berkshire (Commutable from Basingstoke, Swindon, Oxford, Abingdon, Andover, Reading and Surrounding Areas) Are you a Design Engineer, with experience in product improvement, looking to join a leading UK manufacturer, who will invest in your career with on-the-job training and career progression? On offer is a fantastic opportunity to work for a growing company, where you will get to lead on technical projects from cradle to grave, whilst receiving ongoing support to develop and progress your career. This well-established company are widely recognised at the forefront of their industry due to their continued innovation. You'll be joining them at an excellent time as they look to expand their successful team. In this varied position, you will play a key technical role in improving existing products, driving reliability and performance improvements. You will conduct root cause analysis of product and quality issues, develop solutions while working cross-functionally with production, quality, suppliers, and technical support teams to implement improvements. This role would suit a Design Engineer, with experience in product improvement, looking for a highly technical role with specialist training and long-term career progression. The Role: - Lead improvements to existing product lines - Conduct root cause...

Product Development Engineer £40,000 - £45,000 + Progression + Training + 33 Days Holiday + Excellent Benefits Newbury, Berkshire (Commutable from Basingstoke, Swindon, Oxford, Abingdon, Andover, Reading and Surrounding Areas) Are you from a Product Development background, looking to join an international market leader who will invest in your career with on-the-job training and career progression? On offer is a fantastic opportunity to work for an established company where you will get to lead on technical projects from cradle to grave, whilst receiving ongoing support to develop and progress your career. The company are a pioneer within the product design / manufacturing space and are considered at the forefront of their industry. You'll be joining them at an excellent time as they look to expand their successful team. In this varied role, you will play a key role in product development, taking innovative consumer products from concept to production. You will support the design of accessories and electromechanical systems, collaborate on prototyping and testing, and work cross-functionally to support NPI and product documentation. This role would suit someone from a Product Development background, looking for a highly technical role with specialist training and long-term career progression. The Role: - Support the design & development of bespoke electromechanical products - Work on projects from concept t...

Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 17.5 hours per week, Wednesday - Friday 2 full days (7 hours each) 1 half day (3.5 hours) Flexibility on which day is the half day and working hours for that dayPay Rate: £13.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist in training junior team members Required Qualifications & Experience Essential: Minimum 5 years' experience in customer service Strong communication skills Proven ability to adapt to various customer needs and challenges Proficiency in Microsoft Excel, Outlook, and Word Solid experience working with ERP systemsPreferred: Additional education in a related field Understanding of service and maintenance workflows Knowl...

Engineering Manager £55,000 - £65,000 Commutable from Newbury, Reading, Basingstoke, Didcot, Swindon Office‑based role - Monday to Friday 25 days holiday + bank holidays, pension, onsite parking A specialist vehicle manufacturing business is seeking an experienced Engineering Manager to lead the design, development and continuous improvement of complex products. This is a hands‑on leadership role, suited to an engineering professional with strong technical knowledge, proven people management skills and experience working closely with production and quality functions. Role & Responsibilities: • Lead and manage the engineering function, overseeing product design, development and change control Ensure all drawings, BoMs, configurations and engineering documentation remain accurate and up to date Support production with new product introductions, prototyping and design‑for‑manufacture improvements Coordinate engineering change requests, cost‑down initiatives and continuous improvement projects Work cross‑functionally with sales, production, quality and suppliers to deliver high‑quality products Knowledge, Skills & Experience: • Strong engineering background with experience in engineering design and/or manufacturing environments Proven leadership experience managing engineering teams and multiple development projects Solid understanding of CAD systems, BoM control, document control and MRP processes * Confident communicator with the ability to influence stakeholders at all levels Benefits: • £55,000 - £65,000 salary 25 days holiday + 8 bank holidays Pension scheme * Free onsite parking How to apply: Suitable candidates for the Engineering Manager role should apply immediately using the 'Apply Now' button, by calling Oliver Broderick on (phone number removed), or by sending your CV directly to (url removed). We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK. Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the UK. If you are looking for work in this area, we may be able to assist you. Contact us directly on (phone number removed) to discuss your requirements with one of our dedicated consultants. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

We are seeking an experienced Electrical Technician to be based at our Chieveley sewage treatment works, RG20 8TY. As a successful candidate, you will be using your electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision, allowing us to ensure that all of our sites remain operational for the benefit of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you’ll be doing as the Electrical Technician. Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors is always my top priority by always displaying the correct behaviours by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines. Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fix these or escalate, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations. Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work, and to raise these for resolution as required. Provide specialist technical advice where appropriate, with up-to-date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme. Delivering excellent customer experience and positively contributing to overall customer satisfaction. Interacting with all our customers (internal & external) in a timely, professional, efficient, respectful, and polite manner.Base Location: Chieveley STW, School Road, Chieveley, Newbury, RG20 8TY 38 hours per week, Monday - Friday. 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000 - £10,000 per annum upon completion of essential company training. All PPE, tools, plus the provision of a Van when on duty and on call. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in electrical engineering. 18th Edition preferred, but training can be given. A problem solver, able to identify potential issues and implement solutions, or escalate if required. An excellent communicator, providing technical expertise to Internal and External staff and contractors. Resilient, adapting to the pressures of work and working in a constantly changing environment. Ability to work with minimum supervision, under own initiative to design and standards. Knowledge and awareness of Health and Safety issues relevant to the industry. Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. Full UK driving licence.What’s in it for you? Offering a salary up to £42,000 per annum, depending on skills and experience. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment

Regional Change Management Specialist -Technical Support. We are seeking a Regional Change Management Specialist to lead transition efforts within our Technical Support organization across the AMER region. As we undergo significant system shifts and process optimizations as part of the post-merger i

As a Technical Support Specialist with GE Appliances’ Air & Water Ecosystem, you’ll be responsible for delivering first-contact technical support to contractors, end users, and distributor partners across Air & Water product lines (e. PositionTechnical Support Specialist - HVAC (Bi-lingual Frenc

SaaS product support, technical support, or a similar role. They are looking for a Partner Support & QA Specialist to join the UK-based team and provide dedicated afternoon and evening coverage for the USA and LATAM partners. This is a customer-facing, technically confident role requiring strong tro

ABSORB is seeking a Technical Support Specialist to engage clients and resolve technical issues through various communication channels. With a strong focus on client support, you will conduct investigations and troubleshoot problems to ensure quick resolutions.

Build and maintain strong relationships with key customers and partners; provide timely technical support and customized solutions to expand customer coverage and enhance brand influence. The Technical Sales Specialist is to shape the company strategy to penetrate the European markets, and to build

Intelligent Imaging Innovations (3i) LTD is looking for a Technical Support Specialist to join its expanding team in the United Kingdom. Provide first response technical support to scientists at biomedical research laboratories. Document support issues and manage the reconciliation process via a cas

Quant Capital is hiring a Technical Support Analyst in London, United Kingdom. The role encompasses providing technical assistance and support, primarily in a software consulting environment.

Given our exciting and progressive growth plans, we are looking for an exceptional B2B Software Support Specialist to join our global Software as a service business. Resolve support tickets and partner contacts (from various channels and sources) using our ticketing system Hubspot, and support our p

A digital print solutions company in Hemel Hempstead seeks a Technical Support Specialist to provide client support, troubleshoot issues, and conduct training on various equipment. Responsibilities include testing new media, offering showroom and on-site demonstrations, and delivering first-line tec

Wine Owners, located in Greater London, is seeking a motivated Customer Product Support Specialist to enhance client support and training. This role involves providing technical assistance, conducting training sessions, and collaborating on product development. Ideal candidates will have a strong te

A leading engineering firm in the UK is seeking an Aftersales Support Representative in High Wycombe.

Join us as a Technical Support Specialist and provide technical assistance to our users. Proven experience in technical support. If you have a knack for troubleshooting and resolving technical problems, we want you on our team!.

A major appliance company is hiring a Technical Support Specialist, focused on HVAC products. Responsibilities include troubleshooting product issues, delivering high-quality customer support via phone and email, and collaborating with cross-functional teams.

A global engineering company is seeking a Technical Specialist in Solihull, UK. You will provide technical support and maintenance for equipment, ensuring safety and quality standards.

UKC1 IDEXX Laboratories Limited is seeking a dedicated Customer Technical Support representative to provide assistance for veterinary and diagnostic products. This role involves engaging with customers to understand their needs and deliver expert technical support while maintaining strong relationsh

Samsara is seeking a Technical Support Specialist to join their remote team in the UK. You will act as the first point of contact for customer technical issues, providing comprehensive support and troubleshooting across their SaaS platform. Candidates should have 3+ years’ experience in technical

Back TO Work is seeking Technical Support Experts to join their award-winning contact centre in the North East area of England. This role involves assisting customers with technical problems and ensuring they make the best use of the products offered. Full training is provided, making this a great o

As our Technical Support Specialist, you aren't just answering tickets; you’re the human bridge between our users and our engineering team. Reporting to the Customer Support Manager, you will be the "Integration Whisperer" for our most complex technical challenges. The Technical Toolkit: Hands‑o

Ventrata is looking for a B2B Technical Support Specialist to help our clients with their issues. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. Master the support channels: Ventrata Chat, Slack and Helpdesk;.

Reporting to the Technical Director, the Technical Support Specialist will handle tasks such as providing technical assistance to clients, troubleshooting hardware and software issues, analysing technical problems, and ensuring customer satisfaction through outstanding support. This is a permanent,

A leading technology company in Greater London is seeking a Product Support Specialist to enhance customer satisfaction and engagement with their innovative product. Responsibilities include providing tailored support to diverse customer bases, creating informative content, and collaborating with pr

Intelligent Imaging Innovations (3i) LTD is looking for a Technical Support Specialist to join its expanding team in the United Kingdom. Provide first response technical support to scientists at biomedical research laboratories. Troubleshoot support issues involving software and opto‑electronic ha

Fresha is seeking an exceptional B2B Software Support Specialist to join our dynamic team in Greater London. The ideal candidate possesses excellent problem-solving skills, a technical mindset, and a passion for delivering high-quality support in a fast-paced environment. In this role, you will reso

Rise Technical Recruitment is seeking a Procurement Support Assistant for an office-based role in Newbury, England.

The role involves responding to enquiries, offering technical support, and managing the production of technical publications. Capita is seeking a Gas Support Officer to provide technical information and gas safety advice to stakeholders in the United Kingdom.

HR GO Recruitment is looking for a Technical Customer Support Representative in Harlow, Essex. This role is essential for managing customer interactions and support for an aerospace engineering company.

CallTower Inc is seeking a motivated Technical Support Professional based in Greater London, England. The role involves delivering high-quality technical support for Microsoft's ecosystem, focusing on Microsoft Teams, Five9 and CallTower's voice infrastructure. The ideal candidate will have over 4 y

For more Mandarin or Chinese Speaking jobs, follow us on 微信: ChineseJobsUK.We have an exciting opportunity for a Test Engineer role with a Telecom company in London.Our client is a technology company that is motivated by a desire to produce the ultimate products possible, with advanced interface

We are excited to invite you to apply for our Technical Support Specialist position and see how you can help top companies around the globe unlock the power of their data and position them to make the best strategic business decisions!. Beyond troubleshooting, the Technical Support Specialist ensure

We’re investing heavily in the resilience, performance and modernisation of the Financial Wellbeing Platform and we’re looking for an experienced Technical Application Support Specialist to help us deliver brilliant, reliable service for our customers. Technical Application Support Specialist. I

Haveexperience working in a workshop or a technical support role.

Previous experience in technical support, solutions engineering, implementation support, or a similar customer-facing technical role. We are seeking a Japanese-speaking Technical Support / Partner Integration Specialist to join a customer-facing technology team. Communicate technical concepts clearl

A leading global provider of real estate information is seeking a Customer Support Specialist to join their Technical Support team in London. In this role, you will provide essential support to estate and letting agents, ensuring client property listings are accurately processed and displayed. The i

LoadSpring is seeking a Technical Support Specialist to troubleshoot and resolve IT issues while providing top-notch customer support. This fully remote role requires 2-4 years of IT customer support experience, proficiency with Windows OS, and strong communication skills. Responsibilities include f

Premier Research is looking for a Technical Support Specialist to join our Clinical Technologies team. Provide clear and effective communication to users and the support team, offering step-by-step guidance and support throughout the resolution process. Collaborate with the support team to ensure ef

A leading fitness app company is looking for a Technical Support team member to assist users with technical queries and enhance customer satisfaction.

Intelligent Imaging Innovations (3i) LTD is looking for a Technical Support Specialist to join its expanding team in the United Kingdom. Provide first response technical support to scientists at biomedical research laboratories. Bachelor's or technical degree in related field or equivalent experienc

Capita is looking for a Technical Support Officer to provide technical information and gas safety advice to ensure safety standards are upheld. Responsibilities include responding to inquiries, providing technical support, and managing the production of technical publications.

Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Development professional. A key part of these roles will be suppo

You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are supported to effectively to deliver additional support needs transport, school transport and public transport services to customers, clients and service users and to the residents of We