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About the Company A fast-growing global medical technology company is redefining how diagnostics are performed in clinical laboratories. Through the application of advanced imaging and AI-driven solutions, their platform enables high-resolution digital review of samples, improving diagnostic efficiency, accuracy, and overall laboratory workflow. With strong investment and a clear growth strategy through 2026, the company is driving the shift toward digital transformation and automation across hematology and wider diagnostic fields. About the Role We are seeking a Field Application Specialist to join a world class customer success and implementation team. This position bridges science, technology, and clinical practice, helping laboratories integrate advanced AI powered digital solutions that replace traditional manual workflows. You will work across pre-sales, installation, training, and ongoing customer support, collaborating closely with commercial, technical, and R&D teams to ensure a seamless customer experience. What You Will Be Doing Implementation and Training • Lead implementation and integration of digital diagnostic solutions with customer systems and middleware, • Conduct on site and virtual user training sessions, workshops, and validation support, • Guide customers through regulatory and validation requirements for system deployment Technical Support and Troubleshooting • Provide expert pre and post sales technical support, • Collaborate with engineering teams to resolve complex issues and ensure product reliability Customer Success and Feedback • Partner with laboratories to optimize digital workflow adoption and ROI, • Gather user insights and performance data to help shape product improvements, • Maintain trusted, long-term relationships with clinical users and key stakeholders Sales Support • Support demonstrations at conferences, trade shows, and customer sites, • Collaborate with commercial teams to drive engagement and adoption About You • Minimum two years of experience in a hematology or clinical laboratory environment, • Hands on experience with blood smears, bone marrow analysis, or cell morphology, • Excellent communication and presentation skills, confident leading training and supporting customers, • Passionate about AI, digital transformation, and innovation in healthcare, • Flexible to travel up to 50% Region Specific Requirements United Kingdom • Must have completed the IBMS Registration Portfolio and obtained the IBMS Certificate of Competence, • HCPC registration required

Director of Product Design - SaaS Productivity - Series D - UK Remote We’re partnering with a well-known, product-led SaaS scale-up — a platform you’ve likely used — to hire a Director of Product Design. This is a pivotal role shaping how humans and AI agents collaborate across complex workflows while elevating design quality across a large, mission-critical product. About the company • 300+ employees, • Founded by product-minded leaders who deeply value design, • Thousands of customers across the enterprise and mid-market, • Moving toward an AI-agentic product experience What you’ll be doing • Leading, coaching, and developing a team of 8-10 Senior Product Designers, a UX writer and a design system expert, • Setting a clear design vision across human + agent workflows, • Partnering closely with Product and Engineering leadership on strategic initiatives, • Building healthy design rituals (critiques, reviews, async feedback loops), • Influencing product direction through systems thinking and high-quality interaction design We’re specifically looking for design leaders who’ve built and led teams within well-known, product-led SaaS companies — scale-ups or platforms with strong product and design cultures, and who remain close enough to the craft rather than operating purely at a strategic level. Compensation is flexible and based on experience — if you receive strong positive signals throughout the process, they’re prepared to meet your expectations. Remote-first in the UK, with travel to European offices every few months