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Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Voice Support Engineer to join our EMEA Production Service team. This role is located in Manchester, UK and will be working in a hybrid capacity. In this role, you’ll make an impact in the following ways: • Manage all aspects of Voice Projects and Operations, • Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings, • Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using network management systems and circuit designs, • Analyse telecommunications systems using structured problem solving and available tools to troubleshoot highly complex systems in a mission-critical environment, identifying root causes, action plans, and impact and resolution plans, • Monitor system performance daily and provide security measures, troubleshooting, and maintenance as needed, • Identify all aspects of communications-related vulnerabilities, increase customer awareness of potential vulnerabilities and impacts on mission execution capability, and provide recommendations to mitigate or eliminate identified vulnerabilities, • Perform day-to-day activities required to manage Voice services, such as design, implementation, and management, including troubleshooting of complex VOIP issues, • Perform testing, provisioning, operations, and emergency response for ongoing VOIP network operations, • Oversee and manage the deployment of upgrades to existing voice, video, and other related systems in a multi-location environment, • Take ownership of projects and complete them on time, • Collaborate with Project Teams including Operations, contract resources, and 3rd Party Vendors, • Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME, • Knowledge of Cisco Video and Conferencing solutions – Telepresence, TMS, Webex, • Experience with Nice Perform or Nice Engage, • Oracle SBC design and configuration is a plus, • Experience working in Expressway Edge and CORE, • Understanding of Nice Trading platform, • Advanced level Voice certifications such as CCNA Voice, CCNP, CCIE (Cisco Certifications) are highly desirable, • Understanding of complex Contact Center infrastructure Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025 BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!. Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and

The Trading Manager role is a full-time, permanent post within the Trading Support Department.

Post Office Operations Manager. Working with your Cluster Manager to implement the Trading Plan and translating scorecard data into clear actions that enhance both team performance and customer satisfaction. As a Post Office Operations Manager, your integrity, precision, and leadership will help bui

Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Wythenshawe. The Person * The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also in

Ecommerce Manager | Manchester City Centre | Online Fashion | Salary up to £45k Basic | 25 Days holiday, Gym. A growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores. The ideal candid

Energy Trading & Portfolio Manager Remote position £70,000 - £85,000 Our client, a leading and fast-growing energy consultancy, is seeking an Energy Trading & Portfolio Manager to join their Pricing and Risk Management team. The business delivers integrated energy management services,

As the Cyber Trading Team Manager you will lead and manage a team of Underwriters consisting of 3 Senior Development Underwriters, 1 Senior Underwriter and 3 Assistant Underwriters. To be considered you will need to be a proven Underwriting Team Manager within either an Insurer or MGA. IPS Group are

As an Ecommerce Manager, you will develop and oversee the Ecommerce strategy, being both hands-on in strategic decisions and day-to-day execution of trading activity and on-line campaigns. Forward Role are excited to be partnering with a health and wellness start up, who are looking for an Ecommerce

Technical Product Manager – DEX Protocol & Trading InfrastructureA company at the forefront of decentralized finance (DeFi) is looking for a Technical Product Manager to guide the evolution of its next-generation DEX protocol a

As Duty Manager, you'll support the operational leadership of all food & beverage outlets across all trading periods. Mollies is now looking for a Duty Manager looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

We are currently working with a leading trading firm, looking for a Security Test Manager, with a proven background in validating security controls across enterprise environments. Collaborate with cross-functional teams including security architects, engineers, and risk analysts to define test plans

Mollie's is now looking for a Duty Manager looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector. As Duty Manager, you'll support the operational leadership of all food & beverage outlets across all trading periods.

From running high production TikTok Lives out of our newly acquired Manchester studio (previously TikTok Shop’s official UK studios) to managing thousands of SKUs across affiliates, campaigns and promotions, we handle the full funnel. Proven experience as an Ecommerce Manager or Ecommerce Trading

Development Manager | ⚡ Commodities & Energy Trading | 💻 C#. This is a high-impact leadership role—ideal for someone with strong technical roots, proven delivery experience, and a deep understanding of the energy trading lifecycle. Proven experience delivering technology solutions within comm

Senior Web Trading & Merchandising Manager (12 Month Mat Cover). Zachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web Trading & Merchandising Manager. As Senior Web Trading & Merchandising Manager, you will:.

Support the Senior General Manager by maintaining consistency of the day to day operation. WHAT A RESTAURANT MANAGER NEEDS TO KNOW.

Our client, a fast-growing energy technology company focused on trading and optimisation of energy storage and renewable assets, is seeking a Trading Manager to join their team in Oxford. You will play a key role in shaping trading strategy, refining optimisation models, and ensuring top-tier perfor

We are now recruiting for a Cafe Manager to manage and operate Cafe Jamie Oliver on a day-to-day basis. Working closely with the General Manager, youll be responsible for delivering KPIs, leading and motivating the cafe team and overseeing compliance. The Cafe manager needs to be a people person wit

Screed & Technical Sales Manager. Screed & Technical Sales Manager.

NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales.NUS Charity is an exciting organisation developing and championing strong students’ unions.We connect our members and curate servic

We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Rep

Zachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web Trading & Merchandising Manager. As Senior Web Trading & Merchandising Manager, you will:. Senior Web Trading & Merchandising Manager (12 Month Mat Cover).

Reporting to the Senior Operations Manager, the role of. Operations Managers across the region.

Our client, a fast-growing energy technology company focused on trading and optimisation of energy storage and renewable assets, is seeking a Trading Manager to join their team in Oxford. You will play a key role in shaping trading strategy, refining optimisation models, and ensuring top-tier perfor

Lead and develop a team including the Web Trade & Merch Manager, Online Product Manager, and Web Operations & Optimisation Manager. The Role - As Senior Web Trading & Merchandising Manager, you will:. Senior Web Trading & Merchandising Manager (12 Month Mat Cover).

Technical Product Manager – DEX Protocol & Trading Infrastructure. The right person will play a key role in shaping the strategy for products that push the boundaries of DeFi trading, with a focus on scalability, security, and top-tier reliability. Work on products designed to shape the next wave

As a General Manager at The Botanist, you are the leader of everything within your unit. Working with your management team, you will ensure that the development of your team happens with appraisals and performance chats, promoting the development of future managers.

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disability Service in Kent.Want to feel like you're making a difference? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we offer a wide range of benefits,

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Our Room is a collective, creative space for male, trans and non-binary sex workers.We are an arts and social care charity where creativity is at the heart of all we do.Through playfulness, challenge and creative adventures, we offer people a safe and welcoming space in which to try new things and b

This will be in consultation with the line manager and be undertaken to a standard commensurate with the professional aims of the service.

Have you worked in an adult social care or nursing setting? Experience of being a team leader or have at least 1 year of care experience? Do you want to progress to a Senior Support Worker?.Then Stockdales is the company for you!.A charity based in Sale, just south of Manchester City Centre, we have

You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love, and support that they would receive as if it was their family home. This will include supporting les

Renfrewshire Council is looking to recruit an enthusiastic and skilled Early Learning Support Worker.You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation

Education Support Worker REF: ECOD/ 07847.Grade 4 £28,610 - £30,732

Bank Night Care Assistant - Castleview - Peel, Isle of Man.Bedded Nursing, Dementia and Residential Home.At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members.Our mission is simple yet profound: to make

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Falkirk Council are looking to recruit a Support for Learning Assistant (Grade E) for the Thistle Wing and Annexe which is a provision for children with severe and complex additional support needs within Kinnaird Primary School.You will provide support for teachers and pupils to enhance pupil well-b

Social Care Assistant, St Brendan's Care Home, Isle of Barra (4250).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Bank Night Care Assistant - Castleview - Peel, Isle of Man.Bedded Nursing, Dementia and Residential Home.At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members.Our mission is simple yet profound: to make

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.Monday - Thursday, 08:00-16:15.Applications will be accepted from those wishing to be considered for this role on a part-time basis.If you are applying for this r

Customer Service Assistant - Headington.Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, c

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Customer Service Assistant - Headington.Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, c

Sales Assistant: 6 Hours Per Week.We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group.Please see below:16-18 years: £7.With a rich heritage and a new name,.Our roots lie in WHSmith, where we’ve proudly supported the high street retail est

Evening Cleaner - Wexford.Compass Group Ireland, contracted to.Monday to Friday, evening time.If you're a committed Cleaner looking for a role you'll shine in, we've got the position for you.Your key responsibilities will include:.Working alongside our cleaning and facilities te