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Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Voice Support Engineer to join our EMEA Production Service team. This role is located in Manchester, UK and will be working in a hybrid capacity. In this role, you’ll make an impact in the following ways: • Manage all aspects of Voice Projects and Operations, • Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings, • Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using network management systems and circuit designs, • Analyse telecommunications systems using structured problem solving and available tools to troubleshoot highly complex systems in a mission-critical environment, identifying root causes, action plans, and impact and resolution plans, • Monitor system performance daily and provide security measures, troubleshooting, and maintenance as needed, • Identify all aspects of communications-related vulnerabilities, increase customer awareness of potential vulnerabilities and impacts on mission execution capability, and provide recommendations to mitigate or eliminate identified vulnerabilities, • Perform day-to-day activities required to manage Voice services, such as design, implementation, and management, including troubleshooting of complex VOIP issues, • Perform testing, provisioning, operations, and emergency response for ongoing VOIP network operations, • Oversee and manage the deployment of upgrades to existing voice, video, and other related systems in a multi-location environment, • Take ownership of projects and complete them on time, • Collaborate with Project Teams including Operations, contract resources, and 3rd Party Vendors, • Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME, • Knowledge of Cisco Video and Conferencing solutions – Telepresence, TMS, Webex, • Experience with Nice Perform or Nice Engage, • Oracle SBC design and configuration is a plus, • Experience working in Expressway Edge and CORE, • Understanding of Nice Trading platform, • Advanced level Voice certifications such as CCNA Voice, CCNP, CCIE (Cisco Certifications) are highly desirable, • Understanding of complex Contact Center infrastructure Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025 BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Energy Trading & Portfolio Manager Remote position £70,000 - £85,000 Our client, a leading and fast-growing energy consultancy, is seeking an Energy Trading & Portfolio Manager to join their Pricing and Risk Management team. The business delivers integrated energy management services,

About the role As an Administrative 1 with expertise in Warehouse Administrator, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Tell me more, tell me more Our client is currently looking for a recruit in joining their current team. below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: • Reverse Line Operative - Will be responsible for receipt of devices back into site from the field and repair vendor processing using SAP and ITSM to ensure the devices follow the correct path to Engineers, stock or return to repair vendors. Location Metroplex Business Park - Manchester M50 2UW Contract 12 Months 21st Sep - 1 Oct 2026Mon - Fri 8:00 - 04:30 Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

IPS Group are proud to be working alongside a major Global Insurer who are in the process of launching their new cyber product and are therefore looking to hire a Cyber Trading Team Manager to lead the initiative. This is an exciting opportunity to shape a brand-new team focused on regional cyber ri

As the Cyber Trading Team Manager you will lead and manage a team of Underwriters consisting of 3 Senior Development Underwriters, 1 Senior Underwriter and 3 Assistant Underwriters. To be considered you will need to be a proven Underwriting Team Manager within either an Insurer or MGA. IPS Group are

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.Our business is mainly food & grocery and, uniquely, we source & process most of the

Get notified about new Senior Product Manager jobs in. Senior Product Manager, Banking and Capital Markets. Senior)Product Manager, Trading [Relocation to HK/SG].

What you’ll be doing Within the Digital Workplace trading team you will be responsible for IP Voice trading, providing subject matter expertise and partnering Report on trading activity and performance &

Trading Manager (New Bailey, Manchester, United Kingdom) Locations: London, Brimingham, Bristol, Manchester, Glasgow, Belfast Why Sales and Commercial? In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’re a global leader for secure connectivity

We are looking for a skilled E-Commerce Manager to join the expanding E-Commerce Team at Club L London. In this role, you’ll take ownership of trading performance across our ecommerce platform, using insight and analytics to inform strategy and shape decision-making. Drive Ecommerce Performance &

Job Description Ecommerce Manager | Manchester City Centre | Online Fashion | Salary up to £45k Basic | 25 Days holiday, Gym A growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores.

What you’ll be doing - Within the Digital Workplace trading team you will be responsible for IP Voice trading, providing subject matter expertise and partnering - Report on trading activity and performance - Conduct performance analysis, both historic and future-facing - Work collaboratively with

In addition to this role we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:.Access to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confid

Our client, a fast-growing energy technology company focused on trading and optimisation of energy storage and renewable assets, is seeking a Trading Manager to join their team in Oxford. Strong leadership skills with experience managing trading teams. Track record of delivering successful trading s

Senior Web Trading & Merchandising Manager (12 Month Mat Cover). Zachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web Trading & Merchandising Manager. The Role - As Senior Web Trading & Merchandising Manager, you will:.

Senior Web Trading & Merchandising Manager (12 Month Mat Cover). Zachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web Trading & Merchandising Manager. As Senior Web Trading & Merchandising Manager, you will:.

It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Reporting

NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales.NUS Charity is an exciting organisation developing and championing strong students’ unions.We connect our members and curate servic

Screed & Technical Sales Manager. Screed & Technical Sales Manager.

What you’ll be doing Within the Digital Workplace trading team you will be responsible for IP Voice trading, providing subject matter expertise and partneringReport on trading activity and performanceConduct performance analysis, both historic and future-facingWork collaboratively with other team

Lead and develop a team including the Web Trade & Merch Manager, Online Product Manager, and Web Operations & Optimisation Manager. Senior Web Trading & Merchandising Manager (12 Month Mat Cover). Zachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web Tradi

Senior Web Trading & Merchandising Manager (12 Month Mat Cover)(Hybrid - 3 days office / 2 days WFH) £60-65k + BenefitsZachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web Trading & Merchandising Manager.

Our client, a fast-growing energy technology company focused on trading and optimisation of energy storage and renewable assets, is seeking a Trading Manager to join their team in Oxford. You will play a key role in shaping trading strategy, refining optimisation models, and ensuring top-tier perfor

Technical Product Manager – DEX Protocol & Trading Infrastructure. The right person will play a key role in shaping the strategy for products that push the boundaries of DeFi trading, with a focus on scalability, security, and top-tier reliability. Work on products designed to shape the next wave

A luxury nursing home is seeking an experienced Registered Nurse to join and lead the team as Deputy Manager. As the Deputy Manager, you'll lead the delivery of optimal nursing care across the home and assist with general operations. This is a permanent, full-time Deputy Manager position, day shifts

As a General Manager at The Botanist, you are the leader of everything within your unit. Working with your management team, you will ensure that the development of your team happens with appraisals and performance chats, promoting the development of future managers.

Senior Web Trading & Merchandising Manager (12 Month Mat Cover). Zachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web Trading & Merchandising Manager.

Our client, a well-established accountancy and tax advisory practice with offices across Central and Southern England are looking to hire an Audit Senior Manager for their fast growing audit function. Previous experience as an Audit Manager would be ideal.

Lead and develop a team including the Web Trade & Merch Manager, Online Product Manager, and Web Operations & Optimisation Manager. The Role - As Senior Web Trading & Merchandising Manager, you will:. Zachary Daniels are proud to be partnering with a leading UK retail brand to recruit a Senior Web T

Motivated by driving positive commercial outcomes you will be an experienced Senior eCommerce trading manager, leading a team within a fast-paced retail environment. With a growth mindset you will lead and mentor the ecommerce trading team to achieve business objectives and sales growth. Represent t

Reporting directly to the Retail Operations Director, the General Manager will have operational P&L responsibility for operations covering service levels, manufacturing, quality, safety, and all performance improvement functions in a 24/7 environment.

We are looking for a General Manager to join The Botanist, part of The New World Trading Company. This posting includes information about salary, relocation, and benefits for the General Manager role at The Botanist / The New World Trading Company. As a General Manager at The Botanist, you are the d

Kepak McIntosh Donald in Portlethen, globally recognised brand and the largest red meat producer in Scotland, is seeking a passionate and driven Boning Hall Assistant Manager to join our dynamic team. In this role, you will be responsible for supporting the Boning Hall Manager in delivering producti

We specialize in sourcing, importing, and exporting a diverse range of products across Africa, the UK, and beyond.As we expand our eCommerce operations, we are seeking an.Amazon, eBay, Alibaba, and Shopify.This is a high-impact role requiring strong technical expertise in eCommerce platforms, a data

Strategy & Operations Manager (Wealth & Trading). Strategy & Operations Manager (Wealth & Trading). We're looking for a Strategy & Operations Manager to help us solve the toughest problems in our global Wealth and Trading business.

A luxury nursing home in Yeovil has a fantastic opportunity available for a Registered Nurse with a care home background to join the team as their Registered Manager. As the Registered Manager , you'll assure safety, regulatory compliance and a consistently excellent resident experience while stayin

We want a Category Manager who either brings proven experience in a similar role or has considerable experience working with the category in an operational role, with the ability to think strategically, challenge ways of working, and drive innovation. At Tarmac, we're recruiting for a Category Manag

Are you a Category Manager looking for your next challenge? At Tarmac, we are looking for a. Senior Procurement Manager and be responsible for the management and control for all local spend in the category cluster of circa £50 million.