Warehouse Manager
hace 2 horas
£55000–£65000 anual
Jornada completa
Croydon, London
Job Specification Warehouse Manager Truefitt & Hill, Warehouse & Dispatch Facility Unit 1, Jaycee House, 214 Purley Way, Croydon CR0 4XG Salary: £55,000 - £65,000 Working Hours: Monday – Friday, 8:30am – 4:30pm Reporting to: Directors Supports: Floor Manager and Warehouse Team Start Date: Immediately Commitment: Permanent About Us Truefitt & Hill, the world’s oldest male grooming brand, has been setting the standard in gentlemen’s grooming since 1805. With our headquarters in the heart of St. James’s, London, we combine over two centuries of British heritage with a forward-thinking approach to business and operational excellence. We are seeking an experienced, proactive, and highly organised Warehouse Manager to lead and oversee our day-to-day warehouse operations. This is a hands-on role requiring strong leadership, rigorous attention to detail, and a commitment to maintaining the highest standards of efficiency, accuracy, stock control, and customer service. The successful candidate will play a key role in ensuring the smooth running of warehouse activities, supporting the distribution of our premium products worldwide, while upholding the quality and excellence synonymous with the Truefitt & Hill brand. Role Overview Reporting to the Directors, the Warehouse Manager will take full responsibility for the day-to-day management of warehouse operations, stock control, procurement coordination, and supplier relationships. Supported by, and overseeing and leading, a team of dedicated staff, the Warehouse Manager will act as the primary point of contact for suppliers and manufacturing partners, ensuring timely purchasing and stock management, accurate and efficient stock replenishment, cost efficiency and continuity of supply across the business. This position combines operational warehouse leadership with procurement and inventory planning responsibilities to support the continued growth of the company’s wholesale and e-commerce operations. Key Responsibilities Procurement & Supplier Management Act as the main point of contact for suppliers, manufacturers, and freight partners. Support product forecasting and replenishment planning to avoid stock shortages or overstocking to maximise efficient operations. Raise and manage purchase orders in line with stock forecasts and business requirements. Monitor supplier performance, delivery schedules, lead times and product availability. Maintain strong supplier relationships and resolve supply chain or delivery issues promptly. Coordinate inbound shipments and liaise with logistics providers regarding deliveries and collections. Work closely with Directors to manage purchasing budgets and stock planning. Identify opportunities for cost savings, operational efficiencies, and supplier improvements. Maintain accurate procurement records, pricing updates, and supplier documentation. Implement and manage quality control processes and stock returns. Warehouse Operations Oversee all warehouse operations including goods-in, storage, picking, packing, and dispatch. Ensure operational KPIs are met, including order accuracy, dispatch times, and stock accuracy. Implement and improve warehouse procedures and operational workflows. Manage warehouse space utilisation and storage optimisation. Team Management Lead, supervise, and develop warehouse staff to maintain high performance standards. Conduct training, onboarding, and performance reviews. Manage staffing rotas, holiday schedules, and workload allocation. Support the Floor Manager with customer service and orders over the telephone. Inventory Control Maintain accurate inventory records and investigate stock discrepancies. Lead regular stock counts, cycle counts, and annual audits. Monitor slow-moving, damaged, or obsolete stock. Systems & Reporting Ensure warehouse management systems (WMS) and stock systems remain accurate and up to date. Produce operational and inventory reports for Directors. Analyse stock movement and operational data to support business decisions. Health & Safety Ensure full compliance with Health & Safety, COSHH, and warehouse regulations. Conduct regular safety checks and maintain a clean, organised working environment alongside the warehouse team. Requirements · Ten to fifteen years of experience in warehouse operations · Previously in a supervisory or senior warehouse role · Familiar with stock control systems (Cin7 Core experience is advantageous) · Forklift Certified License (desirable but not essential – training course can be provided) · Proven leadership or supervisory experience in a warehouse or logistics environment. · Strong understanding of inventory control, shipping, and receiving processes. · Excellent communication, problem-solving skills and a great team player. · Ability to work collaboratively across teams and maintain a positive work environment.