Training development jobs in Aldershot - Page 2Create job alerts

About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, were the UKs important our people feel the love as well. This role is newly created to support our growing business, ensuring we can make every customer's dreams come true. Together were owned by the worlds a lot of Zzzs. With over 200 stores nationwide, youre bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, youll have the opportunity to buy extra holiday, private healthcare, or savings and loans. - Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether its success. We want every store visit to be exceptional for our customers, so yous a taste of what yous needs and guiding them, asking the right questions at the right time to find the perfect fit. - Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. - Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and youre dreaming of: - People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. - Communicator: Using your excellent communications skills, yous sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. - Flexible: Youll have the opportunity earn even more commission! TPBN1_UKTJ

Job Title: Residential Support Worker Location: Farnham, Surrey - GU10 4LA Salary: £26,500 - £28,000 per year + Christmas Bonus Job Type: Permanent, Full Time - 40 hrs per week Welcome to Cherry Blossom Home! An Ofsted rated 'GOOD' home for young people with emotional and behavioural challenges. We are seeking a dedicated and compassionate support worker to join our team. The ideal candidate will play a vital role in providing high-quality care and support to individuals within a children's home setting. This position requires a strong commitment to enhancing the quality of life for young people between the ages of 10-16, ensuring their needs are met while promoting independence. We provide a safe and therapeutic space for our young people to better understand themselves, their past and build confidence to focus on the future. Our homes include Cherry Blossom, The Beech House, The Beech House School and Willow Lodge with plans to open further homes. Please note that the company is not able to offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. Due to the nature of the role a full UK driving licence is required. Main Duties: Assist in the development and implementation of individual care plans tailored to each resident's needs. Supervise daily activities and provide guidance to residents, ensuring their safety and well-being. Foster a supportive environment by communicating effectively with residents, families, and other staff members. Lead by example, demonstrating best practices in care delivery and encouraging teamwork. Maintain accurate records of care provided and report any changes in residents' behaviours to senior staff. Engage residents in social activities and promote community involvement to enhance their quality of life and exposure to new opportunities. Utilise IT systems for documentation and communication purposes as needed. Drive residents to appointments or community outings when necessary. Qualifications & Experience: Previous experience in children's care or a similar role is essential. Understanding of care plans and the ability to implement them effectively. Excellent communication skills, with the ability to engage positively with young people and their families. Role modelling qualities that inspire confidence and teamwork among young people and staff. A valid full UK driving licence is required A compassionate nature with a genuine desire to support others in need. Ability to work flexibly, including evenings and weekends. Shift timings: Early: 7:30am- 3pm Late: 2pm-11pm Long day: 7:30am-11pm Staff will be required to complete a sleep-in shift once per week; 11pm-7am. This is paid in addition to your usual salary at a flat rate of £50 per night. What we can offer you: Competitive salary - £26,520.00 - £28,080.00 Employee Assistance programmes, with access to mental health support, wellbeing, nutrition, personal training, and gym programmes also has remote GP and remote physio. Bright Exchange, Blue light Card with access to discounts in a wide range of stores. Christmas bonus at a minimum of £250. Annual leave increasing by 2 days every 2 years of employment Company pension Casual dress Free parking Referral programme- earn £200 if you refer a friend and they pass probation Care packages Company events Join us in making a difference to the lives of young people! Please note Cameron & Cooper Limited are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All applicants will be required to undergo child protection screening appropriate to the post including checks with past employer and the Disclosure and Barring Service. Cameron & Cooper Limited is an equal opportunities employer. To apply for this role please click APPLY to submit your CV and a Cover Letter. Candidates with experience of; Support Worker, Care Worker, Care Assistant, Domiciliary Support Assistant, Children's Care Assistant, Team Leader, Care Work Assistant, Resident Care Assistant, Resident Care Worker, Child Care Worker, Young Persons Care Assistant, Child Support Worker, Support Assistant, Healthcare Assistant will also be considered for this role. TPBN1_UKTJ

Job Title: Trainee Housing Strategy and Development Officer Location: Camberley, GU15 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Trainee Housing Strategy and Development Officer and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? At Persimmon, we don't just build homes — we build careers. When you join us as a Trainee Housing Strategy and Development Officer, you'll benefit from: Competitive salary Bonus 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? To support the Group Head of Partnership Homes and the Head of Partnership Homes South/North in the delivery of Persimmon Homes Affordable Homes Proposition to the Affordable Home Market. This will include negotiating and securing offers from Registered Providers for the disposal by Persimmon Homes of Affordable Housing as required under s106 Planning Agreements. Alongside the delivery of commercial offers, you will be expected to assist with managing the forward programme of s106 sites to secure forward delivery of Affordable Home sales. Once firm offers have been secured, you will be required to assist with converting the offers into legally binding Development Agreements between Persimmon and the Registered Provider for the delivery of the s106 affordable housing within agreed target exchange timescales. Primary Responsibilities Assist the GHOPH/HOPH North/South to issue RP tenders to meet the requirements of the Operating Companies to specific deadlines. Research relevant Local Authority Affordable Housing Policy, providing concise summaries to determine a suitable affordable housing mix for negotiation with the Local Authority as part of any planning application and layout development. Collate necessary information from various sources within the Operating Companies to enable the HOPH to agree HoT's and progress contracts to exchange in a timely manner. Regularly engage and build strong relationships with Local Authority Housing Enablers to facilitate negotiation of suitable AH mix and support our Core Values Regularly engage with Registered Providers to drive offers for our S.106 homes and support our Core Values Review and provide comments regarding Affordable Housing on site layouts and S.10 agreements for discussion with regional land and planning teams. Engage and complete an internal training programme delivered by the HOPH Support the Head of Partnership Homes, Group Head of Partnership Homes and Group Director of Partnership Homes in building positive and constructive relationships across the Operating Companies. Travel as required to attend meetings with Operating Companies, RP's, Local Authorities and any other key Stakeholders. What experience do I need? Good numeracy skills. Qualification in subject requiring numeracy such as Business, accounting, science, or mathematics. Good negotiation and Influencing skills A self-starter with ability to arrange workload in order to meet deadlines. Good communication skills both written and verbal. Attention to detail. Able to analyse data and documents and produce summaries, options and proposals from the data. Has a driving license and access to a car that can be used for travel as required to undertake the role. Proficient with Microsoft Word, Excel and Outlook. High levels of integrity and professionalism. TPBN1_UKTJ

The role of a Territory Sales Consultant is an excellent opportunity to drive the sales and product awareness of our products with assigned B&Q stores. Covering Farnborough, Basingstoke, Slough, Guildford & Leatherhead. The working pattern will consist of 5 days over 7 with 2 Saturdays worked per month. You are required to be living in these areas. This position is ideal for a sales professional with Retail sales or service experience, who has coached or mentored others. In return we offer an exciting career with ongoing support and development, attractive salary, uncapped sales bonus, car, lunch allowance and a company contributed pension. As Territory Sales Consultant your main tasks will be: Establish strong selling relationships with store associates, store management and other customer contacts Conduct product knowledge training sessions for all B&Q Store teams. Training should include features, benefits as well as selling skills and may include a demo of the products Continually promote and represent the brand and product strengths to B&Q store teams and consumers. Identify opportunities in service/upselling and maximizing resource at store level with solution Maintain store signage, merchandising displays, colour chip and colour card stock Utilize the CRM system to document sales calls and store visits. Conduct events to promote products and to increase sales. Ensuring in store activations and business activity are executed successfully in each store. Identify and drive new business What we are looking for... Previous experience in Customer Service, Sales, Marketing or merchandising Experience coaching and mentoring others Face-2-face retail experience in a sales role Ability to build and maintain excellent working relationships Ability to work a flexible work schedule which includes a minimum of 2 Saturdays a month and all bank holidays Valid drivers license required for the role What we can offer Attractive salary Sales bonus scheme (uncapped - on target at 10%) Hybrid company Car also for private usage + fuel card Lunch allowance (non-taxed and no need to receipt) Life Pension Scheme Company Contributed Flexible working schedule (including weekends and bank holidays) Continued payment of salary in the event of sickness & 25 days of annual leave Work-life balance Career opportunities Ongoing training and support At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life with rewards, benefits and the flexibility to enhance your health and well-being Career with opportunities to learn, develop new skills and grow your contribution Connection with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible Eligibility to Work You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for. Equal Opportunity Employer An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. TPBN1_UKTJ

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Responsible for all aspects of maintaining compliance within the production areas, including manufacturing, quality, health, safety, and environmental and housekeeping requirements. Participate in efforts to drive forward and improve all operational aspects of the Beacon business. Ensure all products are produced and delivered to the correct specification in full, and on time, in accordance with the production plan, in order to meet our customer’s requirements. The key responsibilities will include: • Operating machines within production, • General manual handling, • Basic computer tasks, • Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme, • Ongoing training and development opportunities, • 24/7 confidential support for you and your family, • Flexible working options and family-friendly policies Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.

Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. Are you looking for a rewarding career where you can truly make a difference in people's lives? Melody Care is on the look

DV cleared Senior Project Manager - Farnborough (Hybrid), a driving licence and a willingness to travel between the customer site is essential- £75-80k base salary Our client has an exciting opportunity for a DV cleared Senior Project Manager to join their existing experienced team and and play a vital role in shaping some of their exciting projects where everyone has a voice, and together they face their clients' problems head-on. You will collaborate with cross-functional teams, vendors, and business resources to ensure successful project delivery. Their expertise includes Secure-by-Design, cloud computing, advanced network and infrastructure design, rapid application development, cross-security domain systems, multi-tenanted High-Performance Compute, multi-source data platforms, cyber vulnerability mitigation, and intelligence systems. They provide supplier-agnostic, technical, and business consultancy to customers while championing open-source and best-of-breed technologies. As a DV Senior Project Manager you will need a focus on people and to be comfortable embracing their values, standards and their ways of working: Delivery focus - Providing benefit through iterative delivery. Teamwork - Enthusiasm to work cooperatively and supportively with others. Communication - Based on high emotional intelligence, able to listen and question effectively, with concise verbal and written communication skills and effective questioning/listening skills. Able to communicate with confidence at higher and lower levels. Flexibility - Willing to deliver on a broad range of tasks from providing advice on improving client's delivery to 'rolling up your sleeves' to assist the team and customer in delivery. Customer focus - Keen to deliver a high level of customer value. Achievement - Looks to exceed customer aspirations and work to goals and manages obstacles. Energy, pride and determination in meeting targets and overcoming challenges. Initiative - Ability to analyse situations; decompose work into key tasks and activities; find the elusive solution. Development - Not willing to stand still. Wants to continually develop new skills and undertake personal training. Integrity - Promote a high professional standard at all times. Experience in working with multiple project management methodologies Responsibilities: Project management- The ability to manage all aspects of project delivery, including forecasting, change management and risk management. Oversee deliverables from cross-functional teams, vendors, and business resources. Foster open communication across teams to identify cross-team development dependencies and risks early on. Work with project accountants to managed project finances Experience of working in a project delivery environment with a sound understanding of structured and agile methodologies and applying them in separate situations (e.g. APMP, MSP, Jira, Tempo, Scrum). Problem solving- The ability to identify problems collaboratively and develop actions/solutions, communicating both to key stakeholders and presenting information through reports, dashboards and slides as appropriate. Commercial awareness- Providing contract management, supplier management. Market experience working within the UK Defence & Security sector is advantageous. Qualifications: Bachelor's or Master's degree in Business, Engineering, Project Management, or related fields preferred or equivalent experience. Relevant certifications (e.g., APMP, Prince2, Agile Certification) Strong project management, risk management, and procurement management skills. Familiarity with the Agile, Waterfall and Shape Up profiles and methodologies. DV Clearance DV cleared Senior Project Manager - Farnborough (Hybrid), a driving licence and a willingness to travel between the customer site is essential- £75-80k base salary Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003. TPBN1_UKTJ

Customer Experience Advisor Location: Aldershot On-site role Contract: Permanent, Full Time Salary: £25,000 £27,500 depending on experience The Role Are you someone who genuinely cares about others, enjoys solving problems, and thrives in a role where no two days are the same? Whether youre a school leaver eager to start your career or an experienced professional looking for a more meaningful path, were looking for people just like you to join us as a Customer Experience Advisor . In this role, you'll be at the heart of what we dohelping families, resolving queries, and ensuring their voices are heard. Youll work closely with partners and key stakeholders to make sure every enquiry is managed smoothly and effectively, from first contact through to resolution. From investigating concerns and managing emergencies during working hours, to taking ownership of complex cases, your goal will be to deliver a service that goes above and beyond expectations. Youll be the calm, reassuring voice at the end of the phone or email inboxsomeone who listens carefully, understands the issue, and follows through with the right solution. What Youll Bring A genuine desire to help people, with empathy and patience at your core Strong communication skills and confidence in dealing with a variety of situations Good organisational skills and the ability to juggle multiple tasks effectively Confidence using systems and technology to log, track, and resolve queries A proactive and solution-focused mindset What Makes This Role Stand Out This isnt just a jobits the opportunity to grow and build a meaningful career. We offer clear development pathways including professional qualifications, apprenticeships, and leadership training, all supported by a dedicated and approachable management team. Whether youre just beginning your career or building on existing experience, youll be supported, challenged, and given every opportunity to reach your full potential. What We Offer Competitive salary of £25,000£27,500 DOE Ongoing training and development opportunities Supportive management and a clear career pathway A people-focused culture where your contribution is truly valued Apply now and bring your energy, empathy, and ambition to a role where you can make a real difference every day. TPBN1_UKTJ

A fantastic opportunity has arisen for a Planning Engineer to join the team with our prestigious client at their site in Frimley Role Description • The individual in this role will manage the PM&C processes of a small project, or a part of a larger, more complex project, (such as a particular work package), or will support a Project Manager or Head of Project with aspects of managing PM&C on a larger project. • At this level the incumbent may lead a small team of professional staff (typically up to 5), being responsible for managing their delivery and performance and providing appraisal and support to their development. • They will have a level of experience in one or more areas of PM&C practice and be expected to be able to adapt and apply these practices in different circumstances, to develop these practices and to guide and instruct others in their application Core Duties • Able to perform advanced project reporting & scheduling. • Able to undertake advanced problem solving typically based on previous experience. • Have a comprehensive knowledge of Business process and procedures. • Administration and general office skills including spreadsheets/ Microsoft packages. • Attend on the job training as appropriate. • Able to lead the PM&C processes on a small project or a work package of a larger project. • Able to manage the PM&C processes on a full project lifecycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. • Identify, assesses and manages risks to the success of the project. Applies appropriate PM&C methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Agrees PM&C approach with stakeholders, and prepares realistic plans (including quality, risk and communications plans) and tracks activities against the project schedule, managing stakeholder involvement as appropriate. • Consolidate expertise from multiple sources, including third party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. • This is a role for an experienced project professional with a small team and the ability to deliver with limited guidance from the Line Manager. • Accountable as a member of the PM&C team for supporting development and implementation of appropriately tailored PM&C practices. • May have supervisory responsibilities for up to 5 staff. • Expected to provide technical support to team members. • Accountable for ensuring one or more aspects of PM&C practices in the project are suitable for purpose. Knowledge, Skills and Qualifications • Comprehensive knowledge and understanding of PM&C policies, processes, procedures and systems. • Comprehensive PM&C experience demonstrated in a professional capacity and the specialist skills to ensure procedures are followed with the ability to define the standards which the others will operate. Guides others in application of PM&C processes. • Comprehensive knowledge and understanding of their project. • Comprehensive understanding of one or more PM&C tools techniques and practices. • Comprehensive knowledge and understanding of the Business environment for their project. • Good knowledge and experience of PM governance and assurance processes such as Integrated Baseline Reviews (IBRs). Typically an Assessor for LCM Reviews. • Experience of influencing stakeholders both inside and outside the company. • Comprehensive understanding of the wider PM&C environment, and of developments and practices in the field. • Comprehensive understanding of own project/s, its markets, customers, strategic priorities and culture. • Knowledge acquired through job related training and on the job experience with theoretical and practical skills. • Experience of building relationships and negotiating outcomes with internal stakeholders. • Gathers and analyses information. Supports development of solutions and of implementation approaches. • Extensive knowledge of Primavera P6 Software Skills Problem solving most likely to apply in an existing Business environment and also in a new Business environment. Good understanding of the structure, organisation, processes and culture of Line of Business, so as to be able to support implementation of appropriate PM&C approaches. Applies problem solving techniques to situations of moderate complexity in the field of PM&C, taking requirements and data from internal (project) sources and external (customer, competitor and academic) areas. An ability to gather information. Supports development of solutions and of implementation approaches. Ability to capture, adopt and share good practice. A comprehensive understanding of how team integrates with others teams & projects in order to achieve objectives. Work is typically within standardised processes and practices, accuracy of tasks is impactful. Direct impact on the performance of the team. Responsible for training members of the team, monitoring their quality of work and contributing to pay decisions Quality and timeliness of work reflects on the effectiveness of the immediate team. Business acumen that goes beyond immediate team. Make judgements, recommendations and advises on analysis of factual information. Impact in terms of providing services/information on matters that assist others in controlling or making decisions. Job involves regular exchange of information and handling of difficult conversations. Communication exchange can be complex and could involve sensitive information. Diplomacy skills required in order to work across business boundaries to achieve optimum solutions. Will need to participate in negotiations and influence operational managers primarily internally at all levels. Qualifications: Application of related PM Competencies will be expected at this level. Roles typically require a University Degree, or a substantial amount of practical knowledge gained through experience. Incumbent will be expected have a PM Qualification such as the APM Project Management Qualification. Recognising the RESTRICTED nature of the work, suitable candidates will be SC cleared or eligible for this level of clearance TPBN1_UKTJ

If you're eager to start and develop a career as a Service Desk Analyst, this role could be the perfect fit for you. Computer literate and a confident user of Microsoft programmes; Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel - Triage / call handling / telephone-based custome

Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. Are you looking for a rewarding career where you can truly make a difference in people's lives? Melody Care is on the look

This wide-ranging role covers responsibilities across housekeeping, cleaning, laundry, and catering, allowing you to play a part in creating a warm and homely environment for the residents. They offer a range of benefits, including free training and development, access to wellbeing and support tools

Sandy Balls Holiday Village, Fordingbridge, New Forest.We need someone who can lead and inspire a busy kitchen team; someone who understands that food and drink are central to a happy holiday.From recruitment, inductions, training and team development to stocks, yields and audits but most of all doi

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Bank Care Assistant. Experience the true empowerment of a flexible and fulfilling career journey with Care UK. W

We are excited to offer an excellent development opportunity for a highly motivated and compassionate senior Registered Nurse to join our Breast Oncology team as a Trainee Advanced Clinical Practitioner (ACP) specialising in metastatic breast cancer. This role provides a structured training pathway

As our Roadside Rescue Mechanic, you’ll go the extra mile for our members.Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on.I n return, we’ll go the extra mile for you, with training, support and opportunities for development.

Sign in to set job alerts for “Sales Executive” roles. Giving persuasive business development pitches to convert quotes to sales. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabli

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Service Desk Analyst Job Description Service Desk Analyst (Customer Service / Triage) Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agents / Helpdesk Operators) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! This Service Desk Analyst role will cover x3 start times that change week by week. Day shift patterns are as follows: * • 7:00am-3:00pm (one week per month), • 9:00am-5:00pm (two weeks per month), • 11:00am-7:00pm (one week per month) The successful Service Desk Analyst will be contracted to work 37.5 hours per week, and will be office-based from our modern Camberley office building (GU15 3YL). Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: * • Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals, • Log tickets and triage based on severity of incident / request or query, • Ensure that excellent customer service is provided to the customer consistently, • Follow up actions in a timely manner and provide regular customer updates to meet promises made, • Attend training sessions when required, • Order and arrange spare parts for various IT related incidents or requests via an internal logistics application process, • Coordinate / arrange and schedule Engineers or Field Engineering resources to customer sites, • Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts, • Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution, • Liaise pro-actively with suppliers or partner vendors and escalate where necessary to ensure timely resolutions and achieve customer specific Service Level Agreements (SLA’s) and meet Key Performance Indicators (KPI's), • Understand and proactively operate the “Escalations Procedure”, • Meet the Service Desk Key Performance Indicators (KPI’s) as set by the Service Centre Manager Service Desk Analyst - Who you are: The Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) is passionate about customer service and communication, acting as the first point of contact for any issues, requests, and incidents that come in from our key customers within the Public Services sector. This role focuses on customer support and customer service – THIS IS NOT a technical troubleshooting / fixing / 1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential, we would welcome and consider experience in a retail, customer service, call centre, coordinator / coordinating, or administration environment, though on-the-job training will be provided. Proficiency in using Microsoft Office programs, Like MS Word, MS Excel, MS Outlook, and MS Teams, would be required. If you're eager to start and develop a career as a Service Desk Analyst, this role could be the perfect fit for you. Service Desk Analyst - Key requirements: * • Administration, Coordination / Coordinator, Retail Assistant or Customer Service experience in a demanding environment is ideal (service desk, customer service, helpdesk, call centre, retail, public sector etc.), • Computer literate and a confident user of Microsoft programmes; Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel, • Triage / call handling / telephone-based customer service / customer service assistant experience is welcomed, • Successful experience of working in a team and working on your own, • ITIL Aware (Desirable but not essential) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Other additional benefits with this role: * • Company pension scheme, • Access to the Flexible Benefits platform, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Telent: We’re guided by our values and behaviours: * • Be Inclusive, • Take Responsibility, • Collaborate, • Be Customer-focused Brilliance brought together. #LI-Onsite #TJ-Onsite

Build lasting relationships with clients, acting as a trusted advisor and addressing their risk management and insurance needs. This position offers hands-on experience in the transportation and risk advisory space, along with comprehensive training and ongoing professional development to support yo

Ongoing training and development opportunities to enhance your skills.

Sign in to set job alerts for “Sales Executive” roles. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission!. This is you: a self-starter

We are seeking a Solar Electrician to join a growing company specialising in Solar PV installations. Full training and professional development in Solar PV and renewable technologies. Assist with the installation of Solar PV and battery storage systems for residential and commercial clients.

Service Desk Analyst - What you’ll do: - Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals - Log tickets and triage based on severity of incident / request o

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Lifestyle Co-ordinator. When you join Care UK you’ll be joining a team who all share the same values: caring,

Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassiona

Service Desk Analyst - What you’ll do: - Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals - Log tickets and triage based on severity of incident / request o

Plenty of training and development is on offer!. Attend training sessions when required. Although a specific Service Desk Analyst job history or experience is not essential, we would welcome and consider experience in a retail, customer service, call centre, coordinator / coordinating, or administra