Commercial Operations Administrator
hace 23 días
Tamworth
Commercial Operations Administrator Location: TamworthSalary: Up to £35,000 (negotiable)Hours: Full-time, 40 hours per week About the Role We’re working with a well-established and growing organisation operating in a fast-paced, product-driven environment. The business prides itself on accuracy, efficiency, and strong customer relationships, with a real focus on delivering a reliable, high-quality service. They are now looking to appoint a Commercial Operations Administrator to join the team in a pivotal, hands-on role. This position sits at the heart of the business and plays a key part in ensuring that commercial, operational, and financial processes run smoothly and accurately. What You’ll Be Doing This is a varied role covering commercial administration, stock control, invoicing, credit control, and logistics coordination. Commercial & Administrative Support • Preparing and managing customer contracts and associated documentation, • Maintaining accurate, well-organised commercial records, • Providing day-to-day administrative support to the commercial function Stock Control & Reporting • Inputting and maintaining accurate stock data within internal systems, • Monitoring stock levels and investigating discrepancies, • Producing regular stock reports and supporting stock audits Invoicing & Credit Control • Raising invoices accurately and in a timely manner, • Ensuring invoices align with contracts, orders, and dispatch information, • Monitoring outstanding payments and following up with customers, • Producing aged debtor reports and escalating issues where required Dispatch & Logistics Coordination • Preparing dispatch documentation such as delivery notes and packing lists, • Coordinating transport bookings and delivery schedules, • Tracking shipments and resolving any delays or issues Customer Liaison • Acting as a key point of contact for customer queries, • Providing updates on orders, deliveries, and account status, • Building and maintaining professional, long-term customer relationships What We’re Looking For Essential • Proven experience in an administrative, commercial support, operations, or stock control role, • Strong organisational skills with excellent attention to detail, • Experience with invoicing and/or credit control processes, • Confident using Microsoft Office, particularly Excel, • Able to manage multiple tasks and deadlines in a busy environment Desirable • Experience using ERP or stock management systems, • Exposure to logistics, dispatch, or supply chain processes, • Background in a commercial or operations-led environment The Person This role would suit someone who is: • Highly organised and methodical, • Proactive and comfortable working with autonomy, • Detail-focused, with a strong sense of responsibility, • Adaptable and reliable in a fast-moving business What’s on Offer • Salary up to £35,000, depending on experience, • A stable, growing organisation where your role has real visibility and impact, • A varied position with genuine ownership of key processes, • Hybrid working can be offered for the right individual once established