User experience jobs in DurhamCreate job alerts

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Student and Academic Services Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the directorate and is responsible to the Chief Operating Officer for its management. The following services fall under the remit of the Student and Academic Services Directorate: • Academic Registrar's Office, • Curriculum, Learning and Assessment, • Student Immigration and Funding, • Student Recruitment and Admissions, • Student Registry All of the services are based on the Mountjoy site in Durham City. The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office, which is in the Palatine Centre, South Road, Durham. The Student Information Systems Managers are based in the Student Registry office as part of the Student Information Systems team. This team works across the Student and Academic Services Directorate. The roles report to the Deputy Head of Student Information Systems Development and work together as a professional business unit. The Student Information Systems Team Managers play a key role in optimising and enhancing the use and development of all IT systems related to the student lifecycle which underpin the work of the directorate and the wider University. The Student Information Systems Managers will work with one or more teams within the directorate utilising a 'business partner' approach covering a portfolio of business systems (both in use and in development) and will undertake a range of duties from the following list: • Identify user needs and trends - develop user stores and acceptance criteria, • Support IT colleagues in monitoring progress with developments and bug fixes and proactively escalate issues, • Ensure directorate technical issues are addressed and any issues IT colleagues identify are communicated back to business areas, • Proactively identify system developments and enhancements including ensuring compliance with regulatory and organisational policy, guidelines and reporting, • Working with relevant IT colleagues - plan system releases and upgrades, communicating plans and any down-time to business users, • Ensure appropriate Standard Operating Procedures are place and followed by business and IT teams, • Facilitate a collaborative, joined-up approach to project scoping, initiation, planning and implementation for student information systems related projects and continuous improvement initiatives across the directorate, • Design and deliver training materials and ensure appropriate documentation is in place for all student systems Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (or equivalent experience)., 2. Professional practitioner with knowledge and expertise in the delivery and analysis of IT projects and management information systems., 3. Experience of implementing policies and procedures, and supporting change and service improvements within an IT environment., 4. Experience of providing technical advice and guidance to a range of customers and colleagues, including more senior colleagues., 5. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation. Skills/Abilities/Knowledge 6. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 7. Strong digital competence across a range of management information systems., 8. Knowledge/experience of records based systems., 9. Experience of preparing and delivering user training and materials via a variety of delivery methods., 10. Committed to continuing professional development to maintain up-to-date skills., 11. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines., 12. Strong analytical skills, with the ability to listen and interpret complex business needs., 13. Strong customer service skills., 14. Ability to work well in cross organisational teams. Desirable Criteria 15. Familiarity with Agile/Scrum 16 Familiarity with Banner and CRM How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV: and, • A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Andy Shuttleworth, Typical Role Requirements Service Delivery/Development • Show a commitment to equality, diversity and inclusion, and the University's values., • Review and look for ways to improve systems and procedures that are relevant to your area of work in line with the University's frameworks and regulations., • Provide specialist advice and guidance relating to your professional area of expertise, in line with the University's policies, regulations and values., • Manage the delivery of bug fixes and improvements to student information systems across the University to a high standard., • Provide the best possible service by continually reviewing what is required from key stakeholders and others who you work with and contribute to ideas and service improvements., • Provide specialist knowledge and support when interpreting and analysing complex data and information sources., • Look for ways to improve processes, techniques and outputs and results across all areas of your work., • Identify any learning needs required by stakeholders and arrange any training. Planning and Organisation • Contribute to operational leadership teams to influence the type and level of services that are provided by the Student Information Systems team., • Contribute to progressing the strategic and operational priorities of the Student and Academic Services Directorate., • Seek feedback from key stakeholders so that fixes and improvements are being prioritised to meet customer expectations and to plan future requirements., • Analyse data on the level of service being provided by the Student Information Systems team to recommend areas for future improvement., • Meet the development needs of your stakeholders, providing training when required. Communication/Liaison • Provide advice and share guidance with your stakeholders to ensure that the University's policies, procedures and regulations are complied with., • Use your operational expertise to lead and participate in business meetings, working groups and sub-committees., • Coordinate and organise committees and other business meetings and deal with any related complaints., • Update policies and procedures in response to any internal or external changes., • Use your expertise to provide training or guidance to other stakeholders., • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Working at Durham University A globally outstanding centre of teaching and research excellence, a warm and friendly place to work, a unique and historic setting - Durham is a university like no other. As one of the UK's leading universities, Durham is an incredible place to define your career. The University is located within a beautiful historic city, home to a UNESCO World Heritage Site, and surrounded by stunning countryside. Our talented scholars and researchers from around the world are tackling global issues and making a difference to people's lives. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things in the world. Being a part of Durham is about more than just the success of the University, it's also about contributing to the success of the city, county and community. Our University Strategy is built on three pillars of research, education and wider student experience, but also on our keen sense of community and of inspiring others to achieve their potential. Our Purpose and Values We want our University to be a place where people can be free to be themselves, no matter what their identity or background. Together, we celebrate difference, value one another and are each responsible for creating an inclusive community that is respectful and fair for all. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page Discover more about our total rewards and benefits package here. The Department The Department of Chemistry at Durham is one of the very best in the UK, with an outstanding reputation for excellence in research, teaching and employability of our students. We are an active and vibrant department, with a strong cohort of early career academics and future leaders. We hold an Athena Swan Silver Award, recognising our commitment to gender equality. Our undergraduate programmes are ranked fifth in the Complete University Guide 2026. At postgraduate level, our students come from all over the world to carry out research. Our research strategy is focussed around three interdisciplinary grand challenge themes: Chemistry for Health; Chemistry for Sustainability; and Chemistry for Change and there is a strong culture of collaboration within the Department and with other Departments and Institutes within the University, including the Biophysical Sciences Institute, the Durham Energy Institute and the Institute for Data Science. We have strong links with many universities, research centres, and a long tradition of working closely with industry both in the North East region, across the UK and overseas. The Department of Chemistry at Durham University seeks to appoint a talented individual to the role of Assistant Professor in the field of Synthetic Inorganic Chemistry. We are looking to hear from applicants focussed on (i) chemical catalysis (homo- or hetero-geneous), (ii) bioinorganic chemistry, or (iii) hard and/or energy materials. The successful candidate will be required to teach aspects of core inorganic chemistry through lectures, tutorials, workshops and laboratory classes. This post offers an exciting opportunity to make a major contribution to the development of internationally-excellent research and teaching. The successful candidate will join a department with excellent facilities, including mechanical, electrical and glass-blowing workshops, as well as state-of-the-art analytical capability. The Department benefits from very strong connections with industry spanning the North East's process innovation cluster. The appointee will be expected to cultivate an internationally-leading research group and to engage in the full departmental range of teaching at both undergraduate and postgraduate levels, including the development of new postgraduate courses (taught and research) in chemical sciences, and to work with industrial partners. For more information, please visit our Department pages at Assistant Professors at Durham Assistant Professors on the Education and Research track are encouraged to focus on research and teaching, but are also expected to engage in wider citizenship to enhance their own development, support their department and discipline, and contribute to the wider student experience. Academic colleagues are supported to publish excellent research in their area of interest with a focus on high quality outputs (including monographs and journal articles), rather than quantity. We aim to support your research needs, including practical help such as resources to attend conferences and to fund research activities, as well as a generous research leave policy and a designated mentor. Durham University is also committed to ensuring outstanding teaching quality, stimulating learning environments, and innovative curricula for all our students. You will be supported to develop your teaching expertise and skills. We are confident that our recruitment process allows us to attract and select the best talent to Durham. We, therefore, offer a reduced probation period of 1 year for our Assistant Professors and thereafter, subject to satisfactory performance, your position will be confirmed as permanent. Applicants must demonstrate high quality research in the field of inorganic chemistry, with the ability to teach our students to an exceptional standard and to fully engage in the services, citizenship and values of the University. We strive to provide a working and teaching environment that is inclusive and welcoming and where everyone is treated fairly with dignity and respect. Candidates will be expected to demonstrate these key principles as part of the assessment process. Key responsibilities: • To pursue research that is high quality in terms of originality, significance and rigour., • To develop clear plans for the pursuit of national and international funding opportunities to support research and end-user engagement., • To play a role in relevant teaching and research supervision, and contribute to ongoing curriculum development., • Contribute to enhancing the quality of the research environment in the Department, the wider University and beyond through collaborative research activity., • Demonstrate a willingness to contribute to the administrative work, citizenship and values of the Department., • To deliver lectures, seminars, laboratory demonstrating and tutorials at undergraduate and taught postgraduate levels, as well as engaging in related activity such as assessment., • To fully engage in and enhance the values of the Department., • To contribute to attracting and supervising research students, and to enhance the Department's commitment to its vibrant and inclusive postgraduate culture. Equality, diversity, and inclusion (EDI) are a key component of the University's Strategy and a central part of everything we do. We also live by our Purpose and Values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from those who are currently under-represented in our work force, including people with disabilities and from racially minoritised ethnic groups. If you have taken a career break or periods of leave that may have impacted on the volume and recency of your research outputs and other activities, such as maternity, adoption or parental leave, you may wish to disclose this in your application. The selection committee will take this into account when evaluating your application. The University has been awarded the Disability Confident Leader status. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. Person Specification. Candidates will have completed their PhD in inorganic chemistry (or closely related subject) and undertaken postdoctoral research and should outline their experience, skills and achievements to date, which demonstrate that they meet the essential criteria. Research Candidates must have the capacity for and be progressing towards the independent development of internationally excellent research that produces high-quality outcomes, including some work that is recognised as world-class or that has world-class potential. Essential Research Criteria • Qualifications -- a PhD and postdoctoral experience in inorganic chemistry or a closely related subject., • Outputs - evidence of high-quality outputs, some of which is recognised as internationally excellent or world-class. Candidates are asked to submit two exemplar outputs or research papers with their application (as outlined in the How to Apply section below). Candidates may additionally choose to submit evidence such as external peer review of their outputs. Candidates must demonstrate the development and delivery of high-quality teaching that contributes to providing a supportive and enabling learning environment and curricula which encourage students to achieve their potential. Essential Education Criteria • Quality - evidence of the development and delivery of effective and engaging teaching/training in the field of Inorganic Chemistry. (Candidates may choose to provide student evaluation scores and/or peer reviews of teaching or equivalent evidence)., • Innovation - experience, skills and/or achievements that demonstrate your contribution to new programme development and innovation in the design and delivery of high-quality teaching and assessment of learning. This can include lectures, small group learning and/or using technology or other techniques to enhance learning and/or assessment. Active engagement in administrative and citizenship requirements and to fostering a respectful environment, including a demonstrable commitment to equality, diversity, and inclusion. Essential Services, Citizenship and Values Criteria • Citizenship contribution - evidence of participation in the citizenship/administrative activities of an academic Department, Faculty or University. (Candidates may choose to evidence departmental or University roles, mentoring activity, pastoral and academic support of students, engagement with widening participation, carrying out departmental and interdepartmental activities effectively. Being involved in departmental activities such as open days, employability events, departmental meetings and committees. Involvement in equality and diversity initiatives and membership or engagement with external bodies)., • Leadership - experience, skills and/or achievements that demonstrate engagement in activities that contribute to the administrative functioning of an academic Department, Faculty, University and/or discipline, including leadership or responsibilities in an academic context. (Candidates may choose to detail any leadership roles which they have undertaken, preferably in, but not limited to, an academic context). The desirable criteria for this post (for which candidates should provide evidence of some if not all criteria) are: • Research Leadership - experience, skills and/or achievements that demonstrate experience of, or the potential to, contribute to the leadership of research groups and mentoring of early career researchers. (Candidates may choose to include information about research group leadership, mentoring of research colleagues, invitations to external events, engagement with international networks or projects)., • PhD Supervision - involvement in the provision of excellent supervision for PhD students., • Research Impact - evidence of or the potential to demonstrate the impact of the Candidate's research beyond their institution., • Income Generation - evidence of engagement in the development of successful research projects and quality research grant proposals. Department contact for academic-related enquiries Candidates who require more information or wish to discuss these roles informally should contact Professor Phil Dyer Contact information for technical difficulties when submitting your application If you encounter technical difficulties when using the online application form, we prefer you send enquiries by email. Please send your name along with a brief description of the problem you're experiencing to Alternatively, you may call 0191 334 6801 from the UK, or +44 191 334 6801 from outside the UK. This number operates during the hours of 09.00 and 17.00 Monday to Friday, UK time. We will normally respond within one working day (Monday to Friday, excluding UK public holidays). University contact for general queries about the recruitment process How to Apply We prefer to receive applications online. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Job Applicants/Potential Job Applicants - Durham University which provides information on the collation, storing and use of data. What to Submit All applicants are asked to submit: • A CV (maximum two pages), • A covering letter which details your experience, strengths and potential in the requirements set out above. (maximum two pages), • Personal research plan. (maximum two pages), • Two of your most significant research outputs. Where possible your written work should have been published or submitted since 2019, however work prior to 2019 may be submitted where candidates have had career breaks. Please note we are unable to access publications behind a paywall. In the event you are unable to provide accessible links to online hosting of your work, publications should be uploaded as PDFs as part of your application in our recruitment system. Please ensure that your PDFs are not larger than 5mb. Your work may be read by colleagues from across the Department and evaluated against the current REF criteria. All application documents should be uploaded with your name and document type as PDF files. We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails. Referees You should provide 3 academic referees they should not (if possible) include your PhD supervisor(s). The majority should be from a university other than your own. References will be requested for candidates who have been shortlisted and will be made available to the panel during the interview process. As part of your application, you will be asked whether you give your consent to your academic references being sought should you be invited to attend an interview. We will only request references where permission has been granted. Next Steps All applications will be considered; our usual practice is for colleagues across the Department to read the submitted work of long-listed candidates. Short-listed candidates will be invited to the University, either virtually or in-person and will have the opportunity to meet key members of the Department. The assessment for the post will include presentations (research and teaching orientated) to staff and students in the Department followed by interviews. and we anticipate that the assessments and interviews will take place over two days in or around the week commencing 23 March 2026. If you are unable to attend on the date offered, it may not be possible to offer you an interview on an alternative date. Applicant Guidance For further guidance on your application please see HERE

Working at Durham University A globally outstanding centre of teaching and research excellence, a warm and friendly place to work, a unique and historic setting - Durham is a university like no other. As one of the UK's leading universities, Durham is an incredible place to define your career. The University is located within a beautiful historic city, home to a UNESCO World Heritage Site, and surrounded by stunning countryside. Our talented scholars and researchers from around the world are tackling global issues and making a difference to people's lives. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things in the world. Being a part of Durham is about more than just the success of the University, it's also about contributing to the success of the city, county and community. Our University Strategy is built on three pillars of research, education and wider student experience, but also on our keen sense of community and of inspiring others to achieve their potential. Our Purpose and Values We want our University to be a place where people can be free to be themselves, no matter what their identity or background. Together, we celebrate difference, value one another and are each responsible for creating an inclusive community that is respectful and fair for all. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page Discover more about our total rewards and benefits package here. The Department The Department of Chemistry at Durham is one of the very best in the UK, with an outstanding reputation for excellence in research, teaching and employability of our students. We are an active and vibrant department, with a strong cohort of early career academics and future leaders. We hold an Athena Swan Silver Award, recognising our commitment to gender equality. Our undergraduate programmes are ranked fifth in the Complete University Guide 2026. At postgraduate level, our students come from all over the world to carry out research. Our research strategy is focussed around three interdisciplinary grand challenge themes: Chemistry for Health; Chemistry for Sustainability; and Chemistry for Change and there is a strong culture of collaboration within the Department and with other Departments and Institutes within the University, including the Biophysical Sciences Institute, the Durham Energy Institute, Institute of Advanced Study and the Institute for Data Science. We have strong links with many national and international universities, research centres, and a long tradition of working closely with industry both in the North East region, across the UK and overseas. The Department of Chemistry at Durham University seeks to appoint a talented and motivated individual to the role of Assistant Professor. We are particularly keen to hear from applicants with interests in the broad field of experimental spectroscopy. This can include, but is not limited to, spectroscopic method development and/or applications in inorganic, organic, or biological chemistry. The successful candidate will be required to teach aspects of core chemistry through lectures, tutorials, workshops and laboratory classes. This post offers an exciting opportunity to make a major contribution to the development of internationally excellent research and teaching. The successful candidate will join a department with excellent research infrastructure, including mechanical, electrical and glass-blowing workshops, as well as state-of-the-art in-house analytical facilities. The appointee will be expected to establish and maintain an internationally leading research group and to engage in the full departmental range of teaching activities at both undergraduate and postgraduate levels. This includes the development of new postgraduate courses (taught and research) in chemical sciences. For more information, please visit our Department pages at Assistant Professors at Durham Assistant Professors on the Education and Research track are encouraged to focus on research and teaching, but are also expected to engage in wider citizenship to enhance their own development, support their department and discipline, and contribute to the wider student experience. Academic colleagues are supported to publish excellent research in their area of interest with a focus on high quality outputs (including monographs and journal articles), rather than quantity. We aim to support your research needs, including practical help such as resources to attend conferences and to fund research activities, as well as a generous research leave policy and a designated mentor. Durham University is also committed to ensuring outstanding teaching quality, stimulating learning environments, and innovative curricula for all our students. You will be supported to develop your teaching expertise and skills. We are confident that our recruitment process allows us to attract and select the best talent to Durham. We, therefore, offer a reduced probation period of 1 year for our Assistant Professors and thereafter, subject to satisfactory performance, your position will be confirmed as permanent. Applicants must demonstrate high quality research in the field of experimental spectroscopy, with the ability to teach our students to an exceptional standard and to fully engage in the services, citizenship and values of the University. We strive to provide a working and teaching environment that is inclusive and welcoming and where everyone is treated fairly with dignity and respect. Candidates will be expected to demonstrate these key principles as part of the assessment process. Key responsibilities: • To pursue research that is high quality in terms of originality, significance and rigour., • To develop clear plans for the pursuit of national and international funding opportunities to support research and end-user engagement., • To play a role in relevant teaching and research supervision, and contribute to ongoing curriculum development., • Contribute to enhancing the quality of the research environment in the Department, the wider University and beyond through collaborative research activity., • Demonstrate a willingness to contribute to the administrative work, citizenship and values of the Department., • To deliver lectures, seminars, laboratory demonstrating and tutorials at undergraduate and taught postgraduate levels, as well as engaging in related activity such as assessment., • To fully engage in and enhance the values of the Department., • To contribute to attracting and supervising research students, and to enhance the Department's commitment to its vibrant and inclusive postgraduate culture. Equality, diversity, and inclusion (EDI) are a key component of the University's Strategy and a central part of everything we do. We also live by our Purpose and Values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from those who are currently under-represented in our work force, including people with disabilities and from racially minoritised ethnic groups. If you have taken a career break or periods of leave that may have impacted on the volume and recency of your research outputs and other activities, such as maternity, adoption or parental leave, you may wish to disclose this in your application. The selection committee will take this into account when evaluating your application. The University has been awarded the Disability Confident Leader status. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. Person Specification Candidates will have completed their PhD in experimental chemistry (or a closely related subject) and undertaken postdoctoral research and should outline their employment history, experience, skills and achievements to date which demonstrate that they meet the essential criteria. Research Candidates must have the capacity for and be progressing towards the independent development of internationally excellent research that produces high-quality outcomes, including some work that is recognised as world-class or that has world-class potential. Essential Research Criteria • Qualifications - a PhD and postdoctoral experience in experimental spectroscopy or a very closely related subject., • Outputs - evidence of high-quality outputs, some of which are recognised as internationally excellent or world-class. Candidates are asked to submit two exemplar outputs or research papers with their application (as outlined in the How to Apply section below). Candidates may additionally choose to submit evidence such as external peer review of their outputs. Candidates must demonstrate the development and delivery of high-quality teaching that contributes to providing a supportive and enabling learning environment and curricula which encourage students to achieve their potential. Essential Education Criteria • Quality - evidence of the development and delivery of effective and engaging teaching/training in the field of Chemistry. (Candidates may choose to provide student evaluation scores and/or peer reviews of teaching or equivalent evidence)., • Innovation - experience, skills and/or achievements that demonstrate your contribution to new programme development and innovation in the design and delivery of high-quality teaching and assessment of learning. This can include lectures, small group learning and/or using technology or other techniques to enhance learning and/or assessment. Active engagement in administrative and citizenship requirements and to fostering a respectful environment, including a demonstrable commitment to equality, diversity, and inclusion. Essential Services, Citizenship and Values Criteria • Citizenship contribution - evidence of participation in the citizenship/administrative activities of an academic Department, Faculty or University. (Candidates may choose to evidence departmental or University roles, mentoring activity, pastoral and academic support of students, engagement with widening participation, carrying out departmental and interdepartmental activities effectively. Being involved in departmental activities such as open days, employability events, departmental meetings and committees. Involvement in equality and diversity initiatives and membership or engagement with external bodies)., • Leadership - experience, skills and/or achievements that demonstrate engagement in activities that contribute to the administrative functioning of an academic Department, Faculty, University and/or discipline, including leadership or responsibilities in an academic context. (Candidates may choose to detail any leadership roles which they have undertaken, preferably in, but not limited to, an academic context). The desirable criteria for this post (for which candidates should provide evidence of some if not all criteria) are: • Research Leadership - experience, skills and/or achievements that demonstrate experience of, or the potential to, contribute to the leadership of research groups and mentoring of early career researchers. (Candidates may choose to include information about research group leadership, mentoring of research colleagues, invitations to external events, engagement with international networks or projects)., • PhD Supervision - involvement in the provision of excellent supervision for PhD students., • Research Impact - evidence of or the potential to demonstrate the impact of the Candidate's research beyond their institution. Department contact for academic-related enquiries Candidates who require more information or wish to discuss the role informally should contact Professor Robert Pal Contact information for technical difficulties when submitting your application If you encounter technical difficulties when using the online application form, we prefer you send enquiries by email. Please send your name along with a brief description of the problem you're experiencing to Alternatively, you may call 0191 334 6801 from the UK, or +44 191 334 6801 from outside the UK. This number operates during the hours of 09.00 and 17.00 Monday to Friday, UK time. We will normally respond within one working day (Monday to Friday, excluding UK public holidays). University contact for general queries about the recruitment process How to Apply We prefer to receive applications online. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Job Applicants/Potential Job Applicants - Durham University which provides information on the collation, storing and use of data. What to Submit All applicants are asked to submit: • A CV (maximum 2 pages), • A covering letter which details your experience, strengths and potential in the requirements set out above. (maximum 2 pages), • Personal research plan. (maximum 2 pages), • Two of your most significant research outputs. Where possible your outputs should have been published or submitted since 2019, however work prior to 2019 may be submitted where candidates have had career breaks. Please note we are unable to access publications behind a paywall. In the event you are unable to provide accessible links to online hosting of your work, publications should be uploaded as PDFs as part of your application in our recruitment system. Please ensure that your PDFs are not larger than 5mb. Your work may be read by colleagues from across the Department and evaluated against the current REF criteria. All application documents should be uploaded with your name and document type as PDF files. We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails. Referees You should provide 3 academic referees they should not (if possible) include your PhD supervisor(s). The majority should be from a university other than your own. References will be requested for candidates who have been shortlisted and will be made available to the panel during the interview process. As part of your application, you will be asked whether you give your consent to your academic references being sought should you be invited to attend an interview. We will only request references where permission has been granted. Next Steps All applications will be considered; our usual practice is for colleagues across the Department to read the submitted work of long-listed candidates. Short-listed candidates will be invited to the University, either virtually or in-person and will have the opportunity to meet key members of the Department. The assessment for the post will include presentations to staff and students (research- and teaching-orientated) in the Department followed by interviews. We anticipate that the assessments and interviews will take place over two days in the week commencing 2 March 2026. If you are unable to attend on the date offered, it may not be possible to offer you an interview on an alternative date. Applicant Guidance For further guidance on your application please see HERE

The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here The Role and Department The role supports the IS Senior Product Manager, for the team that the successful applicant is allocated, to deliver effective technology solutions to the University and is part of the wider Information Services (IS) collection of teams, which underpins the delivery of customer focused information systems and services. The successful applicant will be sponsored to undertake apprentice level study that will lead to the award of an under-graduate degree in a digital related qualification. It is a requirement for this role that the University is satisfied that you meet the apprentice eligibility criteria for the qualification you would be undertaking as part of the role. Including right to work, residency eligibility, visa duration, previous qualifications conditions and completion viability. This will be applicable for any apprenticeship funding eligibility. More information can be found on: Apprenticeship funding rules and assessment plan guidance, 2025 to 2026 - GOV.UK. The post holder will undertake activities relating to, and work with increasing independence in relation to: • Agile development and DevOps, • Data analytics and visualisation, • User experience analysis, design, and evaluation, • Content authoring and publishing, • Security operations, • Incident ownership and management The Computing and Information Services (CIS) has an annual operational budget in excess of £27m, including multi-million pound programmes of change within year, and approximately 172 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Technical Services; Information Services, and; Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at Digital Strategy - Durham University • CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability. The department works in a hybrid capacity, depending on the job role., • Information Services (IS) is responsible for the provision of a wide range of end-user and customer facing technology services, ranging from: student record management; curriculum & learning, IWMS, integration services; AI; identity and access management, and; other immersive technology experiences. Further information about the role and the responsibilities is at the bottom of this job description. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a team., 3. Experience of managing time to meet deadlines., 5. Residency eligibility - The apprentice must have the legal right to work in England. The apprentice must meet the residency requirements detailed in Annex A of the Funding Rules for Apprenticeships. This includes (but is not limited to): being ordinarily resident in the UK (or specified territories) for at least three years immediately before the apprenticeship begins, unless a specific exemption applies. Exemptions may apply to individuals with; refugee status or humanitarian protection, permission under the Ukraine or Afghan schemes, stateless status, certain family member rights, pre-settled or settled status under the EU Settlement Scheme. More information can be found on: Apprenticeship funding rules and assessment plan guidance, 2025 to 2026 - GOV.UK Skills/Abilities/Knowledge 6. Good spoken and written communication skills. 7. Good digital skills including experience in using digital devices and apps. 8. Committed to ongoing training/continuing professional development. 9. Ability to solve problems as part of a team and resolve straightforward issues. 10. Ability to provide advice and guidance to a range of colleagues and customers. 11. Basic level of software coding gained either within an educational setting, or from a previous employment, or through a hobby related interest 12. Ability to follow instructions, written or oral, accurately. Desirable Criteria 13. Knowledge of health and safety issues, such as risk assessments. How to Apply We prefer to receive applications online. When you apply you need to submit a CV, a cover letter and an evidence statement that tells us your experience and gives examples of how you meet the criteria above. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: To progress to the assessment stage, candidates must evidence each of the Essential criteria (Qualifications/Experience and Skills/Abilities/Knowledge), required for the role in the person specification above. Where there are Desirable criteria we would also urge you to provide any relevant evidence. While all Essential criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. You must submit: • A current CV, • A covering letter, • An evidence document which clearly shows how you meet all of the Essential criteria. When providing evidence, you must ensure each Essential criteria is clearly identified by providing the criteria heading first, and then the evidence; failure to do this, may result in your application failing shortlisting. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process please contact, Rash Mahmood, Senior Product Manager (IWMS), at Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role., • Log, record and pass on information for use by others., • Carry out some tasks that may require specialist skills., • Follow established procedures when carrying out your role, varying when necessary or referring to more senior colleagues., • Collect, organise and record data and information accurately for use by others., • When carrying out your role, apply relevant industry and regulatory standards., • Operate a range of maintenance, investigation, design and construction tools., • Operate everyday tools and domestic equipment., • Carry out stock and inventory checks., • Carry out some tasks that may require specialist skills and may be physically demanding. Teamwork/Liaison • Help to move, set-up and maintain any facilities, equipment or tools., • Help your colleagues when required with other key activities undertaken within your service., • Help and cooperate with the rest of your team on operational matters to help achieve shared objectives., • Liaise with staff in other areas to ensure that services are being delivered in an efficient and collaborative way., • Help carry out annual safety and maintenance checks., • Help team members review and update risk assessments. Communication/Personal • Show a commitment to equality, diversity and inclusion, and the University's values., • Follow established procedures to respond to queries and bring any complex issues to the attention of more experienced team members., • Log and record helpdesk queries and apply the correct escalation procedures where necessary., • Learn the skills needed to deliver services., • Respond to routine queries from suppliers, contractors, contacts, utility and service providers where necessary., • Any other reasonable duties Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.