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  • Freelance Procurement Systems Lead (Basware & Atamis)
    Freelance Procurement Systems Lead (Basware & Atamis)
    19 hours ago
    Part-time
    London

    Location: Hybrid (London-based ) Hours: Part-time, approx. 5–10 hours per week (flexible) Contract: Initial 3 months, with potential for ongoing retainer About Us We are a charity committed to using our resources wisely and ethically. We recently adopted Atamis (eProcurement & contract management) and Basware (AP automation), but we need help to properly embed these systems so our team actually uses them – and uses them well. We're not looking for a data entry clerk. We need a freelancer who can train, integrate, and optimise. The Role You will act as our Systems Lead for both platforms, with three core goals: 1. Make the systems work together – Atamis contract data should feed cleanly into Basware for automated invoice matching., 2. Make them usable – Create simple guides and run training sessions for non-technical charity staff. • Manage user access, supplier onboarding, and system updates in both platforms, • Resolve blocked invoices and matching errors in Basware, • Maintain Atamis contract register with renewal alerts, • Produce monthly dashboard reports for charity leadership, • Direct, hands-on experience with Atamis (public/charity sector preferred), • Direct, hands-on experience with Basware (AP module), • Ability to train non-expert users with patience and clarity, • Experience working with charities or third sector organisations, • Salesforce knowledge (Atamis is Salesforce-based)

    Immediate start!
    No experience
    Easy apply
  • 1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    3 days ago
    £30000–£35000 yearly
    Full-time
    London

    We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N

    Immediate start!
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  • Night Hotel Manager
    Night Hotel Manager
    4 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

    Immediate start!
    Easy apply
  • Personal Care Assistant
    Personal Care Assistant
    10 days ago
    £15 hourly
    Part-time
    Enfield

    About the Role We are seeking a compassionate, reliable, and adaptable Personal Care Assistant to support an elderly disabled female living with Secondary Progressive Multiple Sclerosis and diabetes. This is a direct employment role (not through an agency) providing personalised, one-to-one care within their own home. The available shift: Saturday and Sunday, 8 pm to 4 am. The successful applicant must be flexible to cover Bank Holidays, annual leave and sickness. This is an unsupervised role with accountability for a variety of personal, medical, domestic, and social care tasks to ensure independence, dignity, and high-quality living standards are maintained. Excellent collaboration and communication with family members, community service and healthcare professionals and the team are essential requirements of the role. The contract and term of employment is subject to satisfactory references, probation period, right to work verification, DBS check, health assessment, and successful completion of the required training programme(s). Key Responsibilities • Provide personal care including washing, dressing, incontinence care (catheter), PEG feeding (Pump and Bolus), and medication administration (including sharps)., • Close monitoring and observation of health condition; escalating health-related concerns and emergencies accordingly., • Accurate recording and completion of care records and medication reports., • Perform manual handling tasks safely using appropriate equipment (hoists, wheelchairs, slide sheets)., • Maintain a clean, hygienic environment: cleaning, laundry and equipment sanitation., • Monitor and replenish personal care and household stocks, and re-order supplies., • Work both independently and as part of a multidisciplinary team, with flexibility to cover additional shifts and public holidays., • Participate in ongoing training, development, and supervision; undergo Disclosure and Barring Service (DBS) and health assessment checks as appropriate., • Offer companionship and emotional support and assist with social visits or outings., • Other reasonable duties within the scope of the role. Person Specification (Essential Criteria) • Fluent in spoken and written English., • Excellent written, verbal and interpersonal communication skills., • Proficient user of Microsoft Office applications (Word, Excel)., • Excellent multi-tasker with the ability to balance competing priorities, apply sound judgment and initiative., • Excellent organisational skills with the ability to work unsupervised and within a team., • Reliable and proven ability to follow direction, learn and adapt to change quickly., • Experience handling confidential material and information with tact and discretion. (Desirable Criteria) • First Aid qualification (or willingness to obtain one)., • Prior social care and safeguarding experience., • Full UK driving licence., • Resides locally or within reasonable travel distance. We reserve the right to stop taking applications earlier than the advertised closing date.

    Immediate start!
    No experience
    Easy apply
  • senior support staff, supported accommodation
    senior support staff, supported accommodation
    15 days ago
    £24000–£27000 yearly
    Full-time
    Dagenham

    The Role We are seeking a compassionate and experienced Senior Support Worker to join our dynamic team. We are recruiting for LSL Gorseway which is an all female unit. You will play a pivotal role in delivering high-quality care, leading by example, and supporting both service users and staff. This is an exciting opportunity if you are seriously looking to take the next step in your career and make a real difference. Key Responsibilities • Provide person-centred support to service users, promoting independence and choice, • Report writing and documentation., • tracking young people's expenses & reporting., • Recruitment training/induction of newly employed staff., • Lead, motivate, and supervise a team of support workers, • Conduct supervision meetings with staff., • Ensure clients’ assessment and risk management., • Develop and implement care plans in partnership with service users and professionals, • Conduct engaging work sessions to achieve support goals., • Ensure compliance with safeguarding, health & safety, and all relevant legislation, • Oversee medication administration and accurate record-keeping, • Respond to emergencies and resolve issues as they arise About You • Minimum 2 years experience in a support worker or similar role (essential), • Experience of leading teams to achieve team goals., • NVQ Level 3 in Health & Social Care (or willingness to work towards), • Strong communication, and organisational skills, • A caring, empathetic, and patient approach, • An understanding of Equality and Diversity in service delivery., • An understanding of The Supported Accommodation (England) Regulations 2023., • Have excellent people and administrative management skills., • Must have excellent decision Making & Problem Solving skills, • Have person-centred support or care skills., • Thrive on change and enjoy dynamic diverse environments., • Ability to work flexibly, including evenings, weekends, and sleep-ins as required, • Must be ready to work out of office hours and during weekends., • Right to work in the UK What We Offer • Competitive salary and benefits package, • Ongoing training and career development opportunities, • Supportive and inclusive working environment, • Pension scheme, • Free car parking space How to Apply If you are ready to make a positive impact and join a team that values your skills and dedication, we would love to hear from you! Lighthouse SL is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share this commitment. An enhanced DBS check will be required.

    Immediate start!
    Easy apply
  • Kitchen Manager
    Kitchen Manager
    24 days ago
    £13.85–£14.85 hourly
    Full-time
    London

    We’re looking for someone with a genuine passion for food and a desire to grow within a supportive, development-focused environment. As a Kitchen Manager with Gafe Cafe, you will lead and support our kitchen team, overseeing food preparation and daily operations to ensure the highest standards of quality, hygiene, and service are maintained. Working closely with colleagues across the team, you will play a key role in delivering an exceptional dining experience for our customers. The Role • Culinary Excellence: Prepare and oversee the production of delicious, high-quality food, ensuring consistency and presentation standards are always met., • Service Delivery: Deliver outstanding catering services, supporting both kitchen operations and wider front-of-house service when required., • Efficiency: Ensure meals are prepared and served efficiently, meeting service deadlines and maintaining a smooth workflow during busy periods., • Hygiene & Safety: Maintain exceptional standards of hygiene, cleanliness, and organization across all kitchen and food preparation areas., • Team Leadership: Oversee daily kitchen operations, ensuring effective coordination of staff, equipment, and food preparation activities., • Resource Management: Monitor and manage stock levels, placing orders and controlling waste to ensure efficient use of resources., • Compliance: Uphold all health and safety, food safety, and compliance standards to maintain a safe and secure working environment., • Collaboration: Lead and collaborate with the wider Gafe Cafe team to deliver an exceptional experience for every customer who walks through our doors. About You • NVQ Level 2 (or working towards it) or an equivalent cookery qualification., • A genuine passion for great-tasting food and local cafe culture., • Strong understanding of food hygiene principles., • Excellent communication skills with the ability to build positive relationships with staff and regulars., • A motivated individual with a desire to succeed and grow with us., • Committed to delivering high-quality service with strong attention to detail., • Supportive, helpful, and a positive team player., • Demonstrates exceptional timekeeping and reliability. The Company Gafe Cafe is dedicated to connecting people through great food and even better atmosphere. We understand that every detail—from the first sip of coffee to the final bite of a meal—shapes the user experience. Through a combination of high standards and a team that truly cares, we help our customers start their day right or find a moment of peace in their busy schedules. At Gafe Cafe, we are committed to doing business the right way, valuing our community and our people above all else. We offer you a challenging and exciting career in an organization with people at its heart. At Gafe Cafe, everyone has the opportunity to develop, grow, and make a difference. Gafe Cafe is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity, marital status, race, religion, or background. Our passion for inclusivity makes Gafe Cafe a more creative, productive, and happy place to work.

    Immediate start!
    Easy apply
  • CQC Registered Manager - Residential Care Home
    CQC Registered Manager - Residential Care Home
    1 month ago
    £35000–£40000 yearly
    Full-time
    Coulsdon

    CQC Registered Manager - Mental Health Residential Home Our 13-bed residential care home in Coulsdon is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically mental health. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our mental health residential home is seeking a new manager to support up to 13 service users who live with mental illness, physical disabilities, dementia, and/or complex behaviours. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential • Willing to register with CQC, • Mandatory social care trainings including medication administration, • Level 5 NVQ in Health and Social Care, • Nursing degree, • PBS qualifications, • Compassion, • Resilience, • Organisation, • Good leader, • Ability to take initiative, • Company events, • On-site parking Experience: • Care home: 3 years (required) Language: • English (required) Licence/Certification: • Enhanced DBS (preferred) Work Location: In person

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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    1 month ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

    Immediate start!
    Easy apply