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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Product Manager to join our team and drive the evolution of the Protection Platform. Senior Product Manager - Protection Platform. Monitor and evaluate product performance post-launch, gather feedback, and iterate on features to continuously improve product quality and user experience.

IAM Delivery Consultant Salary: £70,000 - £85,000 + Benefits Location: UK (Hybrid Working) About the Role We are seeking an experienced IAM Delivery Consultant to join a growing cybersecurity and digital identity practice. This role sits at the heart of delivering modern Identity and Access Management (IAM) solutions, helping organisations strengthen security, improve user experience, and meet regulat... ZIPC1_UKTJ

4C Resourcing is recruiting on behalf of our client foran Audio-Visual Technical Engineer this is a user-facing role and you will provide high-quality on-site support, installation, and maintenance of audio-visual (AV) systems, ensuring a reliable and seamless experience ng enterprise-scale ICT systems You will act as a keytechnicalspecialist, responding promptly and effectively to service request... ZIPC1_UKTJ

We’re looking for a tech-savvy person to join our office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you’ll learn fast, get involved in everything from AI to software development, and grow with the company. Cleaning Express is one of London’s most trusted cleaning companies. We’ve completed over 500,000 cleans, serve thousands of customers, and we’re investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience. What you’ll do: • IT Support – First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider., • Software Development – Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild., • AI and Automation – Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively., • Data and Reporting – Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics., • Subscriptions and Licences – Keeping a register of all our software, flagging anything unused., • Cleaning Innovation – Researching new cleaning equipment and products, running trials with our teams., • Fluent English and Russian (written and spoken). You’ll use both daily., • Genuine enthusiasm for technology, AI and automation., • Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware)., • Confident user of AI tools such as Claude, Perplexity or ChatGPT., • Self-motivated, curious, and a fast learner., • £30,000 to £36,000 depending on experience and aptitude., • 28 days holiday., • Stakeholder pension, private health insurance and health cash plan., • A genuine path to grow into a senior technology role as the company scales., • A friendly, multilingual office team with free fruit, drinks and regular team events. Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week) Location: Office based – Woolwich Arsenal, SE18 6PF Start date: June 2026 (to be confirmed) Probation: 6 months Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered. About Cleaning Express Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated. Similar Roles: IT Support Co-ordinator; IT Administrator; Technology Co-ordinator; IT and Office Co-ordinator; IT Operations Assistant; Systems Co-ordinator; IT Support Analyst; Office Technology Co-ordinator; Graduate IT Role; IT and AI Co-ordinator

ONLY APPLY IF YOU ARE LOCATED NEAR THE KENT AREA AND CAN TRAVEL INTO THE OFFICE 5 DAYS A WEEK We are looking for two hands-on Cyber Security Engineers to help protect our organisation from evolving cyber threats. This operational security role is ideal for someone who enjoys investigating incidents, working with a wide range of security technologies, and making a direct impact on cyber resilience. You will play a central role in our cyber defence operations, working daily with platforms including Microsoft Defender for O365, Entra ID, Intune, Rapid7 SIEM, and Sophos Antivirus. The role involves monitoring security events, investigating suspicious activity, responding to incidents, and continuously strengthening our security posture. You’ll join a supportive and collaborative environment with ongoing opportunities to develop your technical expertise and progress your career within cyber security. Key ResponsibilitiesSecurity Monitoring & Incident Response • Monitor alerts and telemetry across endpoints, identities, email, and cloud services using Rapid7 SIEM, Microsoft Defender, and Sophos Antivirus., • Investigate cyber security incidents including malware infections, phishing attacks, identity compromise, and unauthorised access attempts., • Conduct incident triage, root cause analysis, containment, remediation, and recovery activities., • Lead or support incident response activities in line with internal procedures and security standards., • Escalate major incidents appropriately and provide timely updates to stakeholders.Threat Detection & Prevention, • Identify emerging threats, vulnerabilities, and attack trends relevant to the organisation., • Tune and optimise security tooling to improve detection capability and reduce false positives., • Implement and maintain endpoint protection controls and security policies., • Support vulnerability management processes, including remediation planning and risk tracking.Security Operations & Continuous Improvement, • Maintain and enhance security monitoring rules, alerts, dashboards, and reporting., • Contribute to the development of incident response playbooks and operational runbooks., • Support security audits, compliance initiatives, and risk assessments., • Help drive continuous improvement in the organisation’s overall cyber security maturity.Collaboration & Communication, • Work closely with IT, infrastructure, and service desk teams to resolve security-related issues., • Produce clear and concise technical and non-technical incident reports., • Identify phishing trends and risky user behaviours, supporting security awareness activities., • Assist with security projects and the implementation of new technologies.Working Hours, • 40 hours per week, Monday to Friday., • Flexible start times between 7:30am and 9:30am., • Following a successful training period, hybrid working is available with up to one day per week working from home.Skills & Experience Required, • Experience in a Cyber Security Engineer, SOC Analyst, or similar security-focused role., • Hands-on experience with Microsoft Defender for Endpoint and/or Microsoft 365 Defender., • Experience using Rapid7 SIEM or a comparable SIEM platform for monitoring and investigations., • Experience managing or supporting Sophos Antivirus or similar endpoint protection solutions., • Strong understanding of cyber threats, attack vectors, and incident response methodologies., • Ability to analyse logs, alerts, and endpoint activity to determine impact, scope, and root cause., • Good understanding of Windows environments and core networking concepts., • Strong documentation, reporting, and communication skills., • Practical experience with security tools such as IDS/IPS, Metasploit, Nexpose, Nmap, Nessus, Wireshark, L0phtCrack, John the Ripper, or similar technologies., • Familiarity with security frameworks and standards including ISO 27001 and the NIST Cybersecurity Framework.

We are searching for an experienced Senior Flutter Engineer to work in a product centric role to help us on our mission of striving to make investing easier for all. We like winning awards, and we want you to help delight our users by creating award winning apps. You will put users at the forefront of the way you think and be passionate about great user experience and user interface design. You wi... ZIPC1_UKTJ

Copilot Consultant – Outside IR35 - Remote Copilot Consultant Opportunity: We are seeking an experienced Microsoft 365 Copilot consultant to help accelerate enterprise-wide Copilot adoption and establish a scalable operating model for agent governance, enablement, and automation. The customer’s Microsoft 365 Copilot rollout is already underway with: • Strong licensing adoption, • Baseline active usage, • Existing reporting capabilities, • Driving meaningful day-to-day usage, • Enabling measurable value realisation, • Establishing safe and scalable agent development practices Copilot Consultant Responsibilities • Accelerate Microsoft 365 Copilot adoption across the organisation through practical interventions and user enablement, • Create role-based guidance, adoption playbooks, and support models for both general users and power users, • Refine and operationalise usage metrics, reporting, and executive insight frameworks, • Establish a scalable agent governance model including SOPs, approvals, lifecycle management, and guardrails, • Define and implement a tiered operating model for users, power users, and trusted publishers, • Support integration between Copilot agents, Power Automate, and broader workflow automation opportunities, • Identify and prioritise high-value Copilot use cases, agents, and automation opportunities The ideal candidate will have: • Hands-on Microsoft 365 Copilot and Copilot Studio experience, • Proven experience scaling Copilot adoption beyond pilot phases, • Experience implementing governance and operating models, • Strong knowledge of Power Platform and Power Automate, • Strong understanding of Microsoft 365 permissions, data governance, and security models, • Experience establishing agent lifecycle management and reporting approaches, • The ability to link adoption metrics to measurable business value and KPIs Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Title: Disrepair Surveyor Contract Type: Permanent, Full Time, 35 hours Salary: £48,000 per annum to £55,000 per annum dependant on experience plus Essential Car User Allowance of £1,300 per annum Grade: 9 Reporting Office: London, Stratford Persona: 20% - 40% of contractual hours to be worked from reporting office/site (hybrid working) Work Location: East London and surrounding areas Closing Date: 28th ... ZIPC1_UKTJ

Are you looking to join a highly regarded firm offering a competitive salary, private medical insurance, pension, discretionary bonus, 25 days’ holiday, wellbeing support, and more? This is an excellent opportunity to join a supportive Probate team handling a full and varied estate administration caseload, with the potential pathway to qualification as a Chartered Legal Executive where relevant. About the Firm: • Highly regarded law firm with a strong reputation for private client work, • Supportive and collaborative culture with excellent technical supervision, • Strong commitment to client care and professional development, • Opportunity to work on high-quality estate administration matters Private Client Fee Earner — Position Overview: You will manage a varied caseload of probate matters from initial instruction through to final estate distribution, with minimal supervision, while also supporting senior members of the Probate team and Partners on more complex estate administration matters. Key Responsibilities of the Private Client Fee Earner: • Managing a full caseload of estate administration matters, • Collecting in estate assets and identifying liabilities, • Liaising with banks, accountants, valuers and financial institutions to obtain date of death valuations, • Preparing applications for grants of probate and letters of administration, • Liaising with the Probate Registry and handling administration formalities, • Preparing estate accounts and managing distributions to beneficiaries and legatees, • Dealing with estate tax reporting and compliance matters, including liaison with HMRC, • Providing clear and practical advice to clients and executors throughout the administration process, • Overseeing onboarding, file opening, compliance, file closing and archiving, • Maintaining accurate electronic files, drafting correspondence and handling enquiries Requirements of the Private Client Fee Earner: • CILEX qualification, STEP qualification, or equivalent experience preferred but not essential, • Relevant private client experience within a law firm or similar practice, • Good academic background including 3 A-levels (minimum BBB) and GCSE Maths and English at grade A*–C / 9–4 or equivalent, • Strong administrative and organisational skills, • Good working knowledge of Microsoft Office including Excel and Word, • Excellent written and spoken English, • Strong numeracy, accuracy and attention to detail, • Confident IT user, • Ability to work independently and as part of a team, • Discreet and professional when handling confidential information, • Good telephone manner and client care skills, • Positive attitude, flexibility and willingness to learn The Benefits for the Private Client Fee Earner role: • Competitive salary, • 25 days’ holiday, • BUPA Medical Insurance, • Pension scheme, • Discretionary bonus scheme, • Life assurance, • Wellbeing programme, • Cycle to Work scheme, • And more If you are a probate professional looking to join a supportive and well-regarded team, apply today. Alternatively, contact Shabir at Law Staff Limited quoting reference BH-37721 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION THAT YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Process Improvement Specialist (LawTech) Our US law firm client is seeking a Process Improvement Specialist (LawTech) to drive operational excellence by analysing and redesigning legal and business workflows in their London office. In this role, you will act as a bridge between end-users and technical teams, blending hands-on project delivery with effective change management. • Salary to £55,000, • £100 monthly employee contribution that can be used for lunch or other expenses, • Free lunch every Wednesday, discretionary bonuses, and more!, • 09:30-17:30 (Monday-Friday), • Hybrid working (4 days in the office / 1 day remote) Key Responsibilities of the Process Improvement Specialist (LawTech): • Map current-state workflows, identify friction points, document requirements, and design improved procedures using appropriate methodologies., • Partner with Innovation and IT to deploy and integrate tools (e.g., document automation, AI-enabled review, collaboration platforms)., • Serve as liaison between lawyers, business stakeholders, and delivery teams., • Triage, escalate, and coordinate resolution of user issues and enhancement requests., • Contribute to cross-functional initiatives (practice groups, Pricing, Practice Management, LPM, KM)., • Run workshops, focus groups, and feedback loops., • Develop training and 1:1 coaching., • Monitor usage to surface insights and iterate. Skills & Requirements of the Process Improvement Specialist (LawTech): • Law firm experience in business analysis, process improvement, and legal operations., • Ability to translate complex requirements into clear, actionable solutions., • Familiarity with legal tech platforms and collaboration tools., • Knowledge of process improvement methodologies and KPI/benefits tracking., • Strong analytical skills and comfort working with data.

The Hall is looking for an enthusiastic MIS & Data Officer to support our staff and pupils while driving the accuracy, quality, and impact of our data systems. This is a fantastic opportunity for someone who loves solving problems, improving systems, and helping others get the best out of technology. You’ll be the friendly face and the expert mind behind our core data platforms, including iSAMS, DCPro, CPOMS, WCBS PASS and School Cloud, etc. What You’ll Do • Be the first point of contact for staff needing support with MIS and data systems, • Keep our data accurate, secure, and up to date across all modules, • Configure and maintain iSAMS, including timetables, rollovers, permissions and pupil records, • Produce high-quality reports and dashboards for leaders, governors and inspections, • Lead improvements to workflows, processes and system integrations, • Support academic tracking, analytics and statutory returns What We’re Looking For • Strong IT support skills and excellent attention to detail, • Experience with school MIS platforms (e.g. iSAMS, CPOMS, etc.), • Advanced user of Excel and other data analysis tools, • A calm, solutions-focused communicator who enjoys helping others, • Someone organised, proactive and able to manage busy periods with confidence, • A self-motivated professional who takes ownership from start to finish At The Hall, you’ll be part of a warm, collaborative community where technology and data play a central role in supporting pupils’ learning and wellbeing. You’ll work closely with the Senior Leadership Team, IT specialists and teaching staff, contributing directly to the school’s digital strategy and operational excellence. We offer a supportive environment, opportunities for professional growth, and the chance to make a meaningful impact every day. We are a thriving and successful selective preparatory school for boys aged 4-13 in North London, providing a high-calibre education to approximately 470 pupils. Our goal is to foster a happy, secure, and energetic community where both pupils and staff can flourish. We welcome applications from across the full range of school settings or other. Located in Belsize Park, we are easily accessible on the Metropolitan, Jubilee and Northern lines. Full details are available on our recruitment site via the 'Apply' button. Closing date: 31st May 2026 23:59. Interview date: w/c 1st June 2026. Start date: 1st September 2026. The Hall is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the DBS.

Staff Product Engineer - £150,000 + Equity Location: Shoreditch, London About the Opportunity A high-growth AI-first law firm is looking to transform the UK conveyancing market, starting with the legal process behind every property transaction. Currently, conveyancing is slow, opaque and unreliable, with one in three transactions falling through and complaints significantly higher than in other legal sectors. Many firms still rely on outdated manual processes. This business aims to disrupt a £2.5 billion market by combining deep domain expertise with cutting-edge AI technology, with ambitions to expand into a full-service, AI-powered law firm with global reach. The Role The firm is seeking a Staff Product Engineer to join as an early member of a small, high-calibre engineering team. This is a product-first role: from day one, the engineer will help shape product direction, speak directly with users, define ambiguous requirements and ship features to production quickly. The team values engineers who take ownership of outcomes and think beyond tickets. Candidate Profile • Experience in early-stage startups, influencing product strategy, • User-problem focused, not purely technical solution-oriented, • Experience scaling TypeScript codebases, • Comfortable building AI agents or LLM-powered systems beyond simple prompting, • High attention to detail and pride in engineering craft, • Academic or applied experience in machine learning, • Experience bridging research and production systems What’s on Offer • £150,000 depending on experience, • Meaningful early-stage equity, • 5% employer pension contribution, • Comprehensive private medical cover including dental and optical, • 25 days holiday plus bank holidays, • Choice of AI tooling

Front End Engineer (6–7 years’ experience) We are recruiting a Front End Engineer with strong experience delivering accessible, high‑quality user experiences across external digital platforms. Working within an agile digital squad, you will translate UX designs and CMS‑driven content into responsive, performant front end components. The role has a strong focus on a Sitecore‑based website and requires close collaboration with designers, back end engineers, and content teams. Key responsibilities: • Build responsive front end components aligned to UX designs and brand guidelines, • Develop and maintain Sitecore‑driven front end experiences, • Ensure accessibility standards are met, with a strong focus on WCAG compliance, • Optimise front end performance and page load times, • Maintain visual consistency across digital platforms, • Use analytics and user feedback to support continuous improvement, • Collaborate within an agile delivery environment

numi have once again partnered with a leading player in alternative asset management is reshaping the treasury function. With cutting-edge technology and a seasoned team of industry experts, this company aims to reduce financing costs and optimize return metrics. Who We're Seeking: • We're on the lookout for a seasoned Associate to Mid-level Software Engineer with hands-on Python experience., • Familiarity with AWS Serverless and related technologies would be advantageous., • Strengths in Pandas, Polars, Pytest, Postgres, and CI/CD is essential., • If you're interested in Agile methodologies, and have a curiosity about DDD and Event-Driven architectures, you'd fit right in. What You'll Do: • Spearhead core capabilities for Client Onboarding Value Stream., • Bring to life our loosely-coupled event-based architectural vision., • Elevate user experiences and process-based outcomes., • Mentor junior team members and contribute to collective growth. Process: • Zoom call with the technical lead (60 mins): Discuss your career journey and skills., • Face-to-face session with the team (90 mins): Collaborate on an exercise, showcasing your skills and working style., • Zoom calls with the executive team (30 mins each): Explore industry insights and the company's role. Interviews are kicking off & we are shortlisting candidates for this position, if this sounds like something that would suit your experience. Apply now!

Founding Engineer Up to £75,000 + Equity options Hybrid | 1-2 days a week | London, UK We're partnering with a well-funded early-stage company building a consumer platform that helps people make smarter decisions about the things they care most about, Animals and Pets. Whether that be reducing costs, saving time, and connecting them to the right services at the right moment. The product is already live with real users and the team is now building toward a full platform: a consumer-facing app, a professional tools layer for service providers, and company-operated services powered by real-time location and logistics technology. Responsibilities as a Founding Engineer: • Take an existing live consumer mobile app to its full product vision on iOS and Android, • Architect and build a professional platform for independent service providers operating within the ecosystem, • Massive focus on both UI and UX, • Own the full stack. Frontend, backend, infrastructure and make the right technical calls independently, • Collaborate directly with the founders on product direction, roadmap and priorities Requirements: • A track record shipping consumer mobile products on iOS and Android, end to end, • Experience in React Native, NestJS and strong backend fundamentals, • Comfortable architecting platforms with multiple user types, consumers, professionals, and operators, • Genuinely fluent in modern AI dev tools (Cursor, Claude, Copilot), this is how you'll scale yourself, • Strong product taste, you notice when something feels off and you fix it, • Thrives with autonomy in an early-stage environment; no need for large teams or heavy process What's on offer: • Up to £75,000 + Equity options, • London-based, hybrid working, • Full technical ownership from day one, • The opportunity to be a fundamental piece of the puzzle and grow the team further. If you're a high-agency engineer who wants full ownership, meaningful equity, and the chance to build something that genuinely matters to the people relying on it, apply now or reach out directly. Due to the high volume of applications, not all applicants will receive feedback.

My client is looking for a Head of Mobile Engineering to lead and scale their Android and iOS teams during an exciting growth phase. This is a high-impact role where you’ll own the mobile strategy end-to-end—defining the roadmap, building the team, and staying close to the technology to guide key decisions and delivery. Key focus • Own and execute the mobile roadmap, aligning engineering with product strategy, commercial goals, and faster time-to-market, • Build, structure, and scale a high-performing mobile team, including hiring, team design (pods/squads), and leadership development, • Define and drive technical architecture across Android and iOS, ensuring long-term scalability, maintainability, and performance, • Remain hands-on when needed—contributing to code reviews, solving complex technical challenges, and supporting delivery, • Champion engineering excellence, driving best practices, modern development approaches, and continuous improvement, • Improve app performance, stability, and user experience, with a strong focus on quality at scale, • Own budgeting, vendor management, and build vs. buy decisions for mobile tooling and services, • Partner closely with senior leadership, product, and external stakeholders to ensure strong business and technical alignment, • Ensure security, privacy, and compliance standards are met across all mobile platforms at scale What they’re looking for • 8+ years in mobile engineering, with 2+ years leading teams, • Deep expertise in Android (Kotlin) or iOS (Swift), with exposure to both, • Strong understanding of modern architectures (MVVM, MVI) and UI frameworks (Compose, SwiftUI), • Experience building and scaling high-traffic mobile apps, • Ability to communicate effectively across technical and non-technical audiences, • Comfortable operating across both strategy and hands-on delivery Nice to have • Kotlin Multiplatform or other cross-platform experience, • Background in AdTech, telecoms, or B2B2C environments Why join • Own mobile at a critical growth stage, • Significant impact on product direction and user experience, • High level of autonomy and influence, • Opportunity to work on products at scale

The Role This role has a direct and measurable impact on the stability, scalability, and evolution of large‑scale digital commerce platform operating within consumer retail and digital‑first industries. The HCL Commerce Specialized Engineer plays a critical role in enabling always‑on customer journeys, and work on mission‑critical platform that must handle peak traffic events, large user base, complex catalogue, pricing, and order management scenarios as well as contribute to programs involving platform modernization, cloud adoption, and continuous digital enhancement, often within multi‑year transformation initiatives Your responsibilities: • Design, develop, and maintain HCL Commerce / WebSphere Commerce Suite components and extensions., • Build and enhance backend services using Java, J2EE, Spring / Spring Boot, and REST APIs, • Ensure solutions meet scalability, performance, availability, and security standards, • Diagnose and resolve complex issues across application, integration, and infrastructure layer, • Perform root cause analysis (RCA) and implement long‑term fixes to prevent recurrence, • Ensure adherence to SLAs, ITIL incident/problem/change management practices, • Analyse logs, application metrics, and system behaviour to proactively identify risks., • Manage HCL Commerce deployments on Azure, • Work with CI/CD pipelines and deployment tooling (e.g., Jenkins, Git, Docker)., • Collaborate with DevOps teams for environment provisioning, releases, and rollbacks Your Profile Essential skills/knowledge/experience: • Strong hands‑on experience with HCL Commerce / IBM WebSphere Commerce architecture, • Proficiency in Java, J2EE, Graph and RESTful APIs, • Experience with Spring / Spring Boot and backend service development, • Solid understanding of relational databases especially Oracle, • Experience and knowledge of tools like Eclipse, RAD, GIT and other monitoring tools like Splunk, Dynatrace, New Relic etc., • Practical experience with Azure hosting commerce platforms, • Strong analytical and problem‑solving skills, • Excellent stakeholder communication and documentation abilities, • Experience in Retail and ecommerce, • Experience with MongoDB and other NoSQL Databases, • Experience in Agile / Scrum / Kanban delivery models

Join Toptal’s Elite Network of Freelance Talent Toptal is an exclusive network of the world’s top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world. About the Client Our client is an American global digital sports platform. They are a creative production company specializing in high-quality prepress and print services, operating across multiple time zones to support global clients with advanced hybrid cloud workflows and cutting-edge production technology. Role: Prepress Systems Engineer A hands-on Prepress Engineer providing daily technical support for prepress workstations and production tools across a hybrid cloud environment, supporting teams in both US West Coast and UK time zones. Responsibilities • Provide daily technical support for all prepress workstations, software, and production tools, • Maintain, monitor, and escalate issues related to prepress applications, including Adobe Creative Suite, PitStop, GMG, etc., • Troubleshoot file sync issues with LucidLink and Adobe integrations, • Handle L1 support tasks, including access provisioning, role assignments, and drive connections, • Assist with user requests, job setup issues, and workflow bottlenecks, • Support rollouts of new technology and conduct user training sessions, • Document updates, resolutions, and standard operating procedures to enhance team efficiency, • Collaborate with IT, Engineering, and Production teams when cross-department support is required Key Skills & Technologies • Working experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator), • Any experience with prepress workflow software such as Acrobat Pro, Enfocus PitStop, and Prinergy, • Proficiency supporting macOS-based and Windows production workstations, • Hands-on experience with hybrid cloud workflows and LucidLink, • Ability to quickly diagnose system issues and clearly communicate solutions to non-technical users, • Excellent verbal and written communication skills for client and team interaction, • Availability to support teams either across US West Coast OR UK time zones Additional Details • Time-zone: 4 hours of overlap with US West Coast or UK time zones, • Type: Full-time contract, • Duration: 12+ months, • Remote: Hybrid (on-site every other week in London), • Authorization: Applicants must be authorized to work in their country of residence without employer sponsorship

Embedded Software Engineer | UK (Hybrid) My client is an innovative technology company developing advanced hardware and networking solutions for high-performance computing environments. They’re looking for Software Engineers to build embedded and host software for high-speed systems, working closely with hardware teams to deliver production-ready solutions from early prototypes. Responsibilities • Define software architecture with cross-functional teams, • Develop embedded software for network interface hardware, • Linux PCIe driver development, • Build network control and monitoring tools (server/client), • Enhance DevOps and CI/CD pipelines Requirements • Strong embedded software development experience, • Experience with soft processors, • Linux kernel and user-space development, • Experience with DevOps / CI/CD workflows, • Strong programming skills in C, C++ and Python, • Experience working with hardware and debugging real systems, • Experience developing low-level drivers or high-speed interfaces (PCIe, NVMe) is highly desirable If this sounds like you, please apply below!

Senior Business Analyst Perm Role SC Eligible OR Active SC Candidate London - 1-2 day Travel per week to office Role Summary The Senior Business Analyst (BA) will play a critical role in supporting multidisciplinary delivery teams to successfully deliver the HPV Self‑Testing service into Private Beta, and to iterate and mature the service through structured learning from user feedback, operational insights, and clinical and policy constraints. The post holder will work closely with Delivery Managers, Product Managers, UCD designers, engineers, clinical and policy stakeholders, translating user needs, service outcomes, and policy intent into clear, prioritised, and testable requirements. The role requires experience working in Government digital services, with a strong understanding of agile, user‑centred delivery in complex, regulated environments. Senior Business Analyst – Key Responsibilities Service & User Analysis • Work with UCD, Product and Clinical stakeholders to understand user needs, clinical requirements, and policy intent., • Translate user research findings into clear service requirements, hypotheses, and acceptance criteria., • Collaborate closely with Delivery Managers and Product Managers to refine and prioritise the backlog., • Produce high‑quality user stories, process maps, and supporting artefacts suitable for Private Beta delivery., • Support delivery of the HPV Self‑Testing service into Private Beta, ensuring:, • Clear scope and success measures, • Traceability between user needs, policy goals, and delivered features, • Analyse user feedback, support data, operational insights, and analytics gathered during Private Beta., • Work with the team to adapt and refine service journeys based on evidence., • Act as a bridge between delivery teams and wider stakeholders including policy, clinical, operational and assurance groups., • Facilitate workshops and structured conversations to resolve ambiguity and build shared understanding., • Ensure business analysis outputs support compliance with:, • GDS Service Standard, • Accessibility and inclusive design requirements, • Support preparation for service reviews, show‑and‑tells, and assurance checkpoints. Essential Skills & Experience Essential • Proven experience as a Business Analyst in Government and/or NHS digital services, • Strong experience working in Agile, multidisciplinary teams, • Demonstrated ability to translate user needs into clear, actionable requirements, • Experience supporting Beta or Live digital services, • Experience working on screening, prevention, or healthcare services, • Familiarity with GDS Service Standard and service assessments, • Experience interpreting user research and service analytics, • Exposure to User‑Centred Design (UCD) practices Why This Role Matters This role directly supports the safe, effective, and inclusive rollout of an important preventative health service. Success will help improve cervical screening uptake, reduce inequalities in access, and ensure that learning from real users meaningfully shapes the future of the service.

Job Opportunity: Test Lead – Data Platform Location: London (Hybrid, 2 days onsite) Employment: Contract Role (Outside IR35 considered) Duration: 6 months Start Date: ASAP We are seeking an experienced Test Lead to oversee quality assurance for a large-scale enterprise data platform. This role involves defining testing strategy, managing offshore teams, and ensuring delivery of audit-ready, high-quality data solutions. About the Project: A strategic cloud-native data platform enabling governed ingestion, transformation, and analytics to support business insights, reporting, and regulatory compliance. Key Responsibilities • Define and execute QA strategy across data pipelines and platform components., • Lead SIT, regression, and release readiness testing across ingestion, transformation, and consumption layers., • Govern test processes, quality gates, and traceability using Agile practices., • Manage defect triage and collaborate with engineering teams for resolution., • Oversee data validation (source-to-target checks, schema validation, business rules)., • Provide clear reporting on test progress, risks, and readiness to senior stakeholders., • Ensure compliance with audit requirements and drive continuous improvement. Required Skills • Strong background in data testing, ETL validation, and data migration., • Hands-on expertise with cloud-based data platforms (Azure Data Factory, Databricks, Delta Lake)., • Advanced SQL skills for complex query validation., • Experience with Agile/DevOps delivery models and JIRA test management., • Familiarity with automation frameworks (SQL/PySpark preferred)., • Knowledge of CI/CD and release management processes., • Experience with Power BI, Alteryx, and VS Code, particularly in testing integrations with Databricks and validating related user experience. Qualification BE / BTech or equivalent qualification. Testing or project management certification is desirable. What is expected from you? - • Strong leadership and stakeholder management skills., • Analytical, detail-oriented, and delivery-focused., • Comfortable working in multi-vendor environments.

Senior Data Engineer Build the engine behind next-generation trading analytics This is an opportunity to work on a high-impact data platform that turns complex trading data into powerful, actionable insight. You’ll be building a cutting-edge analytics engine used to evaluate performance, surface opportunities, and power smarter decision-making through data products, dashboards, and machine learning. This isn’t just pipeline work, it’s about shaping how data drives strategy. You’ll join a highly collaborative team of Data Engineers, Analytics Engineers, and Data Scientists who own everything end-to-end, from infrastructure through to advanced analytics. If you enjoy working close to the problem, not just the data, this role puts you right at the centre of it. What you’ll be doing • Own and scale core data pipelines powering a high-performance analytics platform, • Turn complex, real-world problems into clean, efficient data models and calculations, • Design and build within a modern lakehouse/data platform architecture, • Develop APIs and data products used by internal and external stakeholders, • Bring structure to messy, real-world data through normalisation and integration, • Work with large-scale, high-volume datasets where performance matters, • Help shape how the team builds, by driving best practices in:, • Testing, • CI/CD, • Version control, • Contribute to the user-facing side of analytics, influencing how insights are delivered What you bring • Strong experience building cloud-based data platforms (Snowflake or similar), • Advanced skills in Python or Rust, and SQL, • A track record of building scalable, production-grade data pipelines, • Hands-on experience with DBT and modern data transformation workflows, • Confidence working with complex, high-volume datasets, • A mindset for clean, reliable engineering with tools like:, • Docker / containerisation, • Git, • CI/CD pipelines, • Familiarity with data visualisation tools (Tableau, Power BI, or similar) Nice to have • Experience in trading, financial services, or data-heavy environments, • Exposure to real-time data or machine learning in production

📍 London | 🕐 Full-time | ⚡ Early-stage startup | 🛠 Product & Engineering ABOUT THE COMPANY Modern democracies struggle not because people don't care, but because citizen voices are atomised and hard to make sense of. One representative speaks for hundreds of thousands - yet most citizens are powerless, cut off from essential knowledge, and unable to take action together. We're building the upgrade: mapping the power structures that serve citizens and creating effortless communication between people and decision-makers at all levels. By coordinating what citizens care about, we transform individual concerns into shared understanding, collective wisdom, and policy signals that cannot be ignored. The result is much faster public discourse and consensus — turning participation into real change. We're a group of technologists, product builders and political aficionados working to empower both citizens and those elected to represent them. THE ROLE We're looking for a high-agency Product Manager + Product Engineer: someone who thinks like a product person and can build like an engineer. This isn't a pure PM role, and it isn't a pure engineering role. It sits at the intersection of product marketing (what does the market need?) and how it can be built with available technologies. The right person can write a product specification in the morning, pair with a developer in the afternoon, and ship a prototype by the end of week. You'll own the product surface end-to-end — from strategy and roadmap through to UX decisions, feature specs, and implementation. You'll be the connective tissue between user insight, design, and the codebase. You will work closely with the founders and with the head of engineering. WHAT YOU'LL WORK ON – Own the product roadmap and make hard prioritisation calls in a resource-constrained environment – Define and spec features across our citizen, representative, and closed community surfaces – Work directly with engineers and designers to ship — not just write specs and hand them over – Drive our AI-powered product features, including the intent and routing logic that sits at the core of the platform – Own third-party integrations and data partnerships that expand our reach and signal quality – Keep the product knowledge base structured, current, and useful for the whole team – Contribute to go-to-market materials and partnership conversations where product knowledge is essential – Help hire and shape the product function as we grow WHAT WE'RE LOOKING FOR – Strongly motivated by our mission and working at the cutting edge of communications technology and politics – Strong product instincts — you've shipped 0→1 products and made hard calls under ambiguity – Enough engineering ability to review code, prototype features, and pressure-test technical decisions – Comfortable with APIs, data pipelines, and integration work – Excellent written communication — specs, pitches, and user-facing copy – High EQ — able to work across engineers, designers, and external partners – Ability to quickly prototype an idea into a non-working frontend using vibe coding tools before handing it off to our full stack engineer – Go beyond the role scope and use modern AI technologies to give engineering a helping hand, in things like data scraping pipelines Nice to Have – Familiarity with Claude Code, Agentic Systems, Lovable App – Experience building AI-powered product features or working with LLMs – Civic tech, govtech, or public sector background – Early-stage startup experience (pre-seed / seed) WHAT THIS ISN'T This isn't a role for someone who wants to manage a backlog and attend standups. We're a small, ambitious team working on something that genuinely matters. You'll be expected to have opinions, own outcomes, and do things that don't have a playbook yet. If you need a lot of structure to operate well, this probably isn't the right fit. If you do your best work when the problem is hard and the stakes feel real — it might be.

AV Installation Engineer - This is a new role in today for a friendly bespoke AV systems integration company. They are very busy at the moment and are looking to add to the team a new experienced member that has at least 3-5years high end residential audio visual experience. Ideally you will live in LONDON and happy to work in a professional environment that delivers a first client service to a discerning end user client base. You will ideally be able to install both CRESTRON and Lutron Lighting Systems. Your hands on skills need to be really good and if you also have experience with IT Home Networking that would be of interest. If you are interested in working for a company where you will be in a team and not just a number then please send me your fully technical CV that clearly shows your audio visual skills. AV A/V A-V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL BESPOKE SMARTHOME AUTOMATION HOME CINEMA CONTROL4 RAKO SONOS LUTRON CRESTRON CI CUSTOM INSTALL INSTALLATION RACK NETWORKING WYRESTORM DRAYTEK CEDIA lONDON

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. World Wide Technology UK is looking for an Network Engineer with strong experience in campus Cisco network technologies, Wi-Fi, campus security, and ideally some knowledge of Fortinet firewalls, though internal support for Fortinet is available; familiarity with Cisco Catalyst Centre, automation pipelines, and a willingness to perform a range of tasks from racking equipment to liaising with end users is essential. Candidates will be involved in network design, implementation standards, automation, testing procedures, and the use of third-party and internal resources for specialized tasks. This is a contract Role & Inside IR35 LAN Engineer Contract Duration: 3 months Rolling Contract Location: London, United Kingdom (Hybrid with 2 days onsite per week) Key Responsibilities: • Network Design and Implementation: High-level designs for new sites are in place, with templates under development; engineers will focus on implementation, requirements gathering, and delivery, with most sites being straightforward (e.g., two switches, a few access points), and more complex fabrics planned for future larger sites., • WAN and Firewall Configuration: Most sites use internet connectivity with VPNs to data centres and local internet breakout; Fortinet firewalls are standard, and while Fortinet skills are advantageous, internal experts will handle advanced configuration, with the expectation that engineers can perform basic troubleshooting and testing., • Testing and Quality Assurance: Testing standards and runbooks are being developed by another internal team, though support for execution of the defined testing with a focus on synthetic and real-user transaction testing, failover scenarios, and ensuring robust handover to end users will be expected to avoid past issues with insufficient site testing., • Wi-Fi Survey and Deployment: For large sites, third parties conduct active Wi-Fi surveys; for smaller sites, the same vendors are used, with potential for in-house surveys in the future; engineers are expected to handle physical installation, controller configuration, and performance validation, but not survey/ placement of WAP designs., • Automation and Monitoring Tools: The team is increasing use of automation pipelines and tools such as Cisco Catalyst Centre and ThousandEyes, with internal expertise available for advanced deployments; engineers should be able to adapt to these workflows and participate in ongoing automation initiatives. Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

Senior Software Engineer Are you a developer who loves building products, not just features? Do you thrive at the intersection of robust backend logic, intuitive frontend interfaces, and conversational AI? Are you excited to join a fast-growing, seed-funded startup transforming construction procurement? If you want to own a product from the database to the UI, we’d love to hear from you. About Us At Prolo, we’re reinventing procurement for the construction industry using AI. Our platform helps customers source materials effortlessly across WhatsApp, email, and phone—saving time and money with zero setup. We’re a small, ambitious team of 10 that moves fast, trusts each other, and enjoys building genuinely impactful technology. Your Role As a Senior Software Engineer you won’t just be ticket-crunching. You will own the end-to-end experience of our platform. You’ll be responsible for architecting scalable backend services that power our AI engine while ensuring the frontend experience is world-class. You’ll: • Build & Own: Lead the development of new features across the entire stack (Node/Python, React, and Postgres)., • AI Integration: Design and build the interfaces and APIs that allow our users to interact seamlessly with LLMs and conversational agents., • Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features., • Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows., • User Experience: Ensure our chat and workflow interfaces are intuitive, fast, and reliable for real-world users in the field., • Scale: Help shape our engineering culture and technical architecture from the ground up as we grow. What We’re Looking For • The Full Stack: Strong experience with modern frontend frameworks (React) and backend environments (Node.js, Python, or similar)., • Startup DNA: You are comfortable in a fast-moving, seed-stage environment where you often have to figure things out from scratch., • Product Mindset: You care about why we are building something, not just how. You are user-focused and commercially aware., • AI Curiosity: Deep interest in LLMs and conversational products; experience with AI APIs is a significant plus., • Ownership: You take pride in shipping high-quality, tested code and seeing it deliver value to customers. What’s in It for You? • Equity: Become a true stakeholder in Prolo’s success., • Impact: Real ownership over a core product that construction firms rely on daily., • Tech: Work on cutting-edge conversational AI technology., • Location: Join us in our Marylebone office with a flexible hybrid rhythm., • Culture: A high-trust environment that values pace, transparency, and impact. Apply today and help us build the future of construction at Prolo. Prolo Ltd is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds No Agencies!

Chief Technology Officer - AI Hardware Business - London A high-growth London business at the intersection of artificial intelligence, computer vision and consumer hardware is hiring its next Chief Technology Officer. Recann is the retained executive search partner on this mandate. About the business The company is a venture-backed business building an AI-driven consumer experience that combines real-time computer vision, sensor-based input and a large language model coaching layer, delivered through proprietary physical hardware deployed across multiple sites. The first commercial site is cashflow positive, with strong demo-to-paid conversion and an NPS in the high 60s. The seed round is closing and the company is preparing for Series A. The founders include a serial entrepreneur with a track record of building category-defining consumer businesses, supported by an experienced chair from the health and wellness sector. Full company details will be shared with shortlisted candidates following an initial conversation with Recann. The role The CTO will own the company's technology end to end, including real-time computer vision, the LLM application layer, hardware and firmware, the cloud platform, the data pipeline and the engineering organisation. The first 12 to 18 months are deliberately hands-on, with a focus on shipping the next generation of the product. The role then evolves into organisational leadership through Series A. Reporting to the CEO, the CTO will inherit a working MVP, a small in-house and contractor engineering team, and a defined product roadmap. They will be expected to make the senior technical hires personally, including an ML lead and an infrastructure lead, and to grow the team toward 30 engineers over the next 18 to 24 months. Who we're looking for The brief is for a systems thinker who has owned the architecture of a connected product across computer vision, machine learning, edge hardware and cloud. Candidates do not need to have held a CTO title previously. What matters is that they have operated as the de facto technical leader on a cross-functional product team, are ready to take the seat, and have the judgment to know which technical layer matters most at each stage of the company's growth. Specific experience worth highlighting on application: • Real-time computer vision, pose estimation, action recognition or comparable multimodal systems where live input drives model output to the user., • Production machine learning at the edge, including on-device inference trade-offs., • Current working knowledge of large language model application patterns including agentic architectures, tool use and retrieval-augmented generation., • Hardware-software integration where software reliability has direct commercial consequences., • Building and leading an engineering team through a funding round, ideally from under ten engineers to around thirty. Location and working pattern This is a London-based role. The expectation is four days per week in the company's London office, with three days considered for exceptional candidates. Remote-only working is not available. Remuneration Base salary in the range of £120,000 to £160,000 depending on experience, with the package structured to reflect the stage and seniority of the role. A meaningful equity allocation is offered under an EMI scheme, with a four-year vesting schedule and a one-year cliff. Total compensation will be sharpened against the market through the search process and may flex above this band for exceptional candidates. How to apply Applications are handled exclusively through Recann. To register interest, apply via the LinkedIn application link. Initial conversations are confidential. Full company details, including the names of the founders and the company, will be shared with candidates following an initial qualification call with Recann. Recann is acting as an employment agency on this assignment in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Overview: Wave are working with a business that launched 18 months ago, reached double-digit million ARR and are hiring two more engineers: • Member of Technical Staff, • Product Engineer About the company: • Salary: £110-150k base, with quarterly salary and equity reviews trending toward £180k inside 6-9 months, • Equity: Generous, reviewed every three months Location: Spitalfields, London (5 days onsite), • Company: Series A, YC-backed fintech rebuilding the operating system for UK financial advice, • Team: 6 engineers, hiring 2 more, • Funding: $15M Series A, cashflow positive, • Revenue: Double-digit million ARR in under 18 months Most AI, compliance and wealth companies look like AI, compliance and wealth companies. This one won't. They're building something different. A company with taste, intensity, originality, and deep care for the industry they serve. Their new HQ is a converted 150-year-old church in Spitalfields. That says a lot about how they think. They don't want to build a normal company in a normal office with normal ambition. They're the AI-powered operating system for financial advice. They automate the back office so advisers can spend more time being human. The problem is simple. Only 8% of the UK gets financial advice, but around 50% want it. Advisers spend most of their time on admin. They're closing that gap. The mission is to reinvent financial infrastructure so wealth and advice services can scale to one billion people. Financial peace of mind should be a right, not a privilege. YC-backed, $15M Series A, cashflow positive, used by 20%+ of UK advice firms, and already at double-digit million ARR in under 18 months. The crazy part: they've done this with a tiny engineering team. The founding engineers came from Cred, Postman, Gojek, and Slice. Now they're hiring two more. How they work • Move with direction, urgency and discipline, • Make complexity feel simple, • Build with bank-grade trust, • Stay close to the domain and the user, • Think clearly, write it down and share context, • Own outcomes and raise the bar together, • Stay obsessive What's in it for you? • Tight, in-person team. Six engineers today, eight after these hires, building together every day with no plans to scale much beyond that., • One of London's most distinctive offices. A converted 150-year-old church in Spitalfields. Five days a week, in person, plus rare invite-only events hosted at notable academics' homes., • Quarterly salary and equity reviews. The CEO has taken people from £80k to £180k inside a year where the slope has justified it., • Polyglot engineers wanted. Go, TypeScript or Python. Deep LLM and RAG integration in user-facing features., • Direct line to a founder-led commercial engine reinventing financial infrastructure. About the roles They're hiring top engineers who want to build with taste, speed and care. Two seats, same team, distinct flavours. Both roles share the foundation. Stack is Go, TypeScript and Python with LLMs and RAG integrated throughout. You will work directly with Product, Design, and embedded chartered compliance officers and paraplanners. This is not a ticket-processing role. The team is intentionally moving away from rigid front-end, back-end, and QA silos. Manual QA is being deliberately replaced with automated testing. Live projects include real-time meeting capture and transcription pipelines, letter of authority orchestration, pension transfer review automation, and an FCA Consumer Duty compliance policy engine. • Member of Technical Staff (platform-leaning) You care about scalability, reliability, and the engine room. You will own systems end-to-end and own the foundations the rest of the product relies on. Stronger back-end or platform depth, with full-stack breadth., • Product Engineer (speed-leaning) You care about velocity and shipping. You will sit close to the GTM team, pull pain points out of recent customer calls and build against them. Stronger product instincts, faster iteration cycle, more UI surface area. Must-haves (both roles): • Senior product engineer or staff-level engineer with strong full-stack capability. Open to slightly more junior candidates if the trajectory is clearly there to reach staff inside three months., • Background in a startups or scale-ups, • Comfort working from customer pain points rather than tickets., • Hands-on LLM or AI integration experience in user-facing features., • Genuinely keen to work five days onsite in London. Role-specific: • MTS: stronger back-end or platform foundations, systems thinking., • Product Engineer: stronger product instincts, track record of owning features end-to-end. Bonus points: • AWS familiarity. No GCP or Azure planned., • Platform competence alongside back-end., • Fintech, regulated industries, or compliance-heavy workflow experience., • Founding or early-stage hire at a high-growth startup. If reinventing financial infrastructure sounds like your kind of thing, message me. Let me know which seat.

Full Stack Engineer - Investment Platform £90k–£140k + bonus + benefits Hybrid | Central London Private markets still run on fragmented systems, operational complexity and clunky user experiences - A London fintech is building the platform layer to change that. Behind every private equity fund, infrastructure vehicle and credit strategy sits messy operational workflows, disconnected investment reporting and increasingly high expectations from wealth managers and private banks who want everything accessible in one place, in real time. That’s the challenge. You’ll help build the platform sitting between fund managers, private banks and wealth advisers globally - bringing together investment operations, reporting and client experiences into a single modern product ecosystem. You’ll work full-stack across front-end experiences, APIs, platform services, data and application architecture, depending on priority and your interests. You'll work with smart people, the kind that you'll learn from, but want to learn from you too. React and TypeScript sit at the heart of the modern stack, alongside Node services, Azure cloud infrastructure and the distributed data platform powering investment operations across global private markets. Python for all things data. Engineering quality is taken seriously. Modern testing practices, CI/CD workflows and investment into AI-native tooling, automation and smarter operational systems across the platform. You’ll help take features from concept through to production, influence architectural decisions, and work alongside pragmatic engineers who care deeply about building clean, scalable systems without overengineering them. Culture matters too. Leadership comes from deep trading-tech and asset management infrastructure backgrounds. Pragmatic people. Low ego. Strong technical standards. The kind of environment where thoughtful engineering decisions and healthy pushback is actively encouraged. You’ll probably thrive here if you: • Care about clean, maintainable engineering, • Enjoy building product experiences as much as backend systems, • Like operating across the stack where it makes sense, • Prefer ownership and autonomy over heavily siloed teams, • Have strong opinions on engineering quality, loosely held, • Are curious about fintech, wealth or investment platforms You don’t need prior private markets experience - you’ll learn plenty working closely with traders, product and investment operations teams. What matters is strong React/ TypeScript capability, product engineering instincts and the ability to build thoughtful systems that real users rely on every day. Curious to know more? Hit apply - informal first conversations are taking place now.

Senior Software Engineer – C++ We’re looking for a talented Senior Software Engineer to take technical ownership of software designs from early specification through to fully verified delivery. This is a senior, hands‑on role for someone who enjoys building high‑quality software, mentoring others, and influencing real engineering outcomes. You’ll bring expert knowledge of software design, test, and verification, contributing to both new product development and the ongoing enhancement of existing systems. What You’ll Be Doing • Owning software designs from initial specification through implementation, testing, and verification, • Developing high‑quality software for new and innovative products, • Maintaining and enhancing existing software to meet evolving commercial and technical needs, • Applying best‑practice software engineering throughout the full development lifecycle, • Supporting and advising less experienced engineers, acting as a role model within the team, • Liaising technically with customers, suppliers, and collaborators on software‑related matters, • Contributing to wider project activities as required What We’re Looking For • Excellent, proven experience with C++, • Strong understanding of the full software development lifecycle, • Confident user of Microsoft Visual Studio (2022 / 2026), • Clear, effective communicator with strong written and verbal English, • Degree in a relevant technical subject Nice to Have • Experience with GUI/UX or Human–Computer Interaction (HCI), • Knowledge of scripting languages such as Python or PowerShell, • Background working on complex or engineered products

About Ibex.ai Ibex is a fast-growing AI startup building an agentic, real-time decision engine that optimises customer interactions for measurable profit. Our platform blends advanced machine learning, deep learning, and reinforcement optimisation to decide the best action, message, or offer for every customer, automatically and at scale. We operate where complexity is high and impact is immediate. Our clients rely on Ibex to process large, fast-moving behavioural datasets and make millions of personalised decisions per day. The system learns continuously, adapts autonomously, and delivers provable commercial uplift without manual testing or experimentation. We move quickly and value clarity over hierarchy. Ideas are tested, validated, and shipped fast. Bureaucracy is minimal. You’ll work alongside a tight, highly technical team solving real optimisation problems for real businesses. Ibex is sector-agnostic in design, though many current clients operate in online casinos where real-time optimisation drives significant commercial value. We’re PE-backed, scaling rapidly, and expanding our OEM partnerships to power personalisation inside other platforms outside online gaming. We’re based in London and work hybrid, with the team in the office three days per week. The role You’ll be developing the front-end of our client-facing portal (the main way our customers configure Ibex and view recommendations and analytics). This is a central product role: everything our models do ultimately flows through the UI you build. You will: • Design and build front-end features in Vue for configuring campaigns, • Create intuitive flows and clean UIs for complex analytical and configuration tasks, • Work closely with product, data science and backend engineering to turn ideas into production features, • Implement performant data visualisations to surface insights and recommendations, • Help shape our front-end architecture, component library and UI standards, • Contribute to engineering best practices (testing, code review, documentation) This is a hands-on role with a lot of ownership and the opportunity to define how our users experience the product. The product We’re pushing beyond dashboards and forms into agentic tools that think, act and learn on behalf of our clients. You’ll be building a cutting-edge application that: • Lets users collaborate with AI agents to configure and optimise campaigns, • Surfaces AI-driven recommendations in clear, actionable ways, • Makes complex model behaviour understandable and controllable for non-technical users An interest in AI and how people interact with intelligent systems is essential. You don’t need to be a researcher, but you should be excited about designing interfaces for products where the “user” is both a human and an AI agent. What we’re looking for Must-have experience • Strong experience building front-ends with Vue.js, • Experience working on B2B SaaS products, • Demonstrated ability to design clean, usable UIs for complex products, • Good understanding of modern front-end engineering practices (components, state management, testing, performance), • Genuine interest in AI / ML products and how users interact with them, • Hands-on experience using AI coding tools (e.g., Codex, Claude, Copilot, Cursor) to build or ship frontend features in a professional environment Nice to have • Experience with Python/Django backends, • Experience with Azure or other cloud platforms, • Experience building native visualisations (e.g. with D3, Chart.js, or similar), • Experience working with design systems or component libraries If you’re not sure you tick every box but you’re excited about the role and the problems we’re solving, we’d still love to hear from you. Salary • £50,000 – £60,000 (depending on experience)

Holt Executive are proud to be partnering with a global leader in advanced connectivity and communications to appoint a Director, User Terminal – Service Assurance. Operating at the forefront of innovation, our client delivers the critical infrastructure that keeps industries, governments, and communities connected, anywhere on the planet. From enabling seamless inflight connectivity to supporting mission-critical operations in the most remote environments, they are redefining what reliable, high-performance connectivity looks like. This is a pivotal leadership role, offering the opportunity to shape and elevate global user terminal operations within a rapidly evolving, high-growth environment. Key Responsibilities for the Director, User Terminal – Service Assurance: • Lead day-to-day UT operations, setting clear goals and performance standards., • Oversee deployments, activations, testing, and in-life support to ensure reliability; coordinate closely on new software and terminal rollouts., • Track KPIs (readiness, uptime, response, resolution) and report to senior leadership., • Own critical escalations, driving cross-functional resolution with Engineering, Business Units, and vendors., • Define and continuously improve operational processes, standards, and documentation., • Align with Engineering, Product, NOC, and Customer Success on delivery and roadmap execution., • Manage operational risks and ensure compliance with internal policies and SLAs., • Provide clear updates on performance, risks, and improvement plans., • Coach and develop the team, promoting accountability and continuous improvement. Key Experience required for the Director, User Terminal - Service Assurance: • Bachelor’s or Master’s in Engineering, Telecommunications, Computer Science, or related field., • 5+ years leading technical operations teams in satellite, telecom, or similar environments., • Strong understanding of user terminal technologies and lifecycle operations., • Proven team management with a strong sense of urgency and ownership., • Excellent analytical, stakeholder management, and communication skills., • Experience with KPI tracking, reporting, and process optimisation., • Fluent in English; additional languages are a plus.