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Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Vendor Data Manager Role Overview: The Vendor Data Manager is a strategic and cross-functional leader, responsible for overseeing the entire lifecycle of product data within Softcat from its acquisition to its eventual deletion. A key part of this is ensuring integrity, security and accessibility of vendor data by collaborating with different teams to maintain high standards and high data quality. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. Key Responsibilities: • Working with the Head of Business Partnering to develop a clear roadmap for data products aligned with business goals and user needs., • Conduct market research and competitive analysis to identify opportunities for improvements to Softcat's vendor data. This could include looking at new sources of data (from our vendors) to further enhance the enrichment of our vendor data or understanding best practice for managing our vendor data., • Master Data Management (MDM): Responsible for creating and maintaining a single, consistent and accurate source of truth for Softcat's critical vendor data. The data manager is responsible for ensuring this data is standardised across all systems, preventing inconsistencies and errors. The development and management of business processes to support these responsibilities will form a major part of the job for this Vendor Data Manager., • Data Quality Management: Responsible for the process of ensuring data is accurate, complete, consistent and timely. The Data Manager will implement rules and processes to cleanse data, validate its quality and monitor it for any issues. This is a continuous effort to maintain a high level of trust in the data used for business decisions., • Responsible for implementing and managing security measures to protect sensitive data from unauthorised access, breaches and cyberattacks. This involves ensuring that data platforms and services are regularly audited to ensure policies are followed (such as ROPAs) and access controls are in place. This will be done in conjunction with the data owners and owners of the different services., • Work with the data leadership team to create and maintain a comprehensive data strategy for vendor data that aligns with Softcat's business goals. This includes defining what to collect, how it will be stored, and how it will be used to drive decisions. Required Skills & Qualifications: • Strong understanding of data analytics, data engineering, and machine learning concepts., • Have a strong understanding of data governance and data quality. Knowledge of how data integration and ETL works in an organisation like Softcat. Solid understanding of data security and compliance or the ability to learn this in the context of managing vendor data for Softcat., • Knowledge or experience of MS Purview, CluedIn and PowerBI would be beneficial., • Familiarity with agile methodologies, product road mapping, and user-centred design., • Attention to detail: A focus on the finer details is crucial as small errors in data can lead to a significant impact., • Experience managing data-centric products or platforms., • Problem Solving and Analytical Thinking: Must be able to identify and resolve data-related issues, whether they are quality problems or technical glitches., • Knowledge of Softcat's Vendor landscape or a similar company would be advantageous for understanding the root cause of issues., • Ability to communicate technical concepts to non-technical stakeholders., • Strong project management and cross-functional collaboration skills. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Hybrid working –3 days in the office and 2 days working from home, • Working flexible hours - flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The Advanced Analytics team within Consumer Strategy are at the forefront of understanding consumers and creating actionable insight about their behaviours, attitudes and needs. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. We have a considerable team with a variety of specialist skills including analytics, research, insight consultancy and econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy, you'll be responsible for driving best in class insights through analytics, helping shape decisions using the power of data and insights: • Work across key business areas: Lead end-to-end analytics projects for Sky TV, NOW, Connectivity, and VIP, helping these teams make data-driven decisions that support Sky's consumer strategy and commercial priorities., • Deliver impactful analytics: Write complex and accurate code which exploits behavioural, research, external reports data, employing a wide range of advanced analytical techniques to extract strategic, actionable insights., • Bring insight to life: Create presentations that turn analysis into compelling stories - clearly structured, visually engaging, and commercially relevant - translating complex analytical outputs into clear commercial implications and recommendations., • Collaborate closely: Partner with stakeholders on briefs from problem definition through to delivery, ensuring high-quality outputs and advising on the most appropriate analytical approaches to meet business needs., • Grow fast: Build your technical and commercial confidence by working across different subject areas, expanding your advanced analytics and AI-enabled toolkit through hands-on application, mentoring and training., • Support others: Share your knowledge on analytical thinking and ways of working with the team, contributing to a strong collaborative team culture, and helping to uplift the quality and impact of work around you.What you'll bring:, • Demonstrated experience of using analytics to influence a commercial or strategic decision, such as evaluating risks and opportunities, deep dives into performance, assessing new propositions, and shaping business priorities., • Proven track record of communicating complex analytical insight clearly and credibly, influencing stakeholders up to Head of Department level and articulating both the so what and the now what., • Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently., • Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods) and a strong desire to continue expanding this toolkit with programming languages such as R and Python, including the effective use of AI-enabled methods where they add value., • Strong ability to partner with stakeholders to understand underlying business needs beyond the immediate question, challenge assumptions constructively, and shape analytical approach that will deliver measurable commercial value., • Proven ability to independently scope, design and deliver complex analytical projects end-to-end, selecting appropriate methodologies, managing ambiguity, and pivoting approach where required to ensure timely, high-quality, and actionable outcomes.The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. The hybrid working expectations for this role are 3 days in the office per week. Osterley: Monday, Tuesday & Thursday Where you'll work: Osterley Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The Global Marketing Department uses high-quality creative, industry-leading content, targeted consumer insights, and sophisticated lead generation programs to help fuel growth for our Private Client Group (PCG). The Global Marketing Services Group (GMS) includes Fisher Investments' internal creative agency, fishtank, which develops new and different creative concepts and formats for online ads, interactive calculators, web pages, direct mail, print ads, TV, and much more to lead marketing performance. The Opportunity: As Global Marketing Services Project Manager you will be part of fishtank's operational and project management team and will oversee the coordination and completion of creative projects and new plans. You will collaborate with the various marketing teams to understand partner needs and our goals, brainstorm creative solutions, and carry projects through completion. You will help make sure projects are completed on time and according to our requirements. The Day-to-Day: • Oversee all aspects of assigned projects to support Marketing goals: lead brainstorm meetings, set deadlines, assign responsibilities and monitor/summarize progress of projects, • Communicate regularly with main project partners, • Manage workflow and prioritize projects and tasks, • Engage with internal and external creative resources Manage communications, timelines, feedback, and budget, • Analyse creative results and identify opportunities to improve existing creative tests based on performance for various channels, • Ensure creative collateral has received the appropriate approvals and reviews before delivering to the final user, • 3+ years' work experience, • Experience managing complex projects and enjoy leading projects forward, • Results focused and have a proven record of hitting deadlines The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

My client in Greater London are looking to appoint a talented MosaicSystems Training Specialist on a Contract basis. This role is responsible for the full training lifecycle, including needs analysis, curriculum design, delivery, and evaluation. The postholder will create and deliver engaging, accessible, and effective training solutions tailored to a diverse audience-from non-technical frontline practitioners to managers requiring more advanced reporting and analytical capabilities. What's on offer: *please submit your CV with the rate you require • Hybrid working, • Contract type: Contract, • Monday - Friday About the role: Based in Greater London (Hybrid): • Conduct training needs analyses to identify knowledge gaps across different roles and user groups, • Design and develop a structured training curriculum for Mosaic, • Produce high-quality learning materials, including user guides, quick reference materials, presentations, and e-learning modules, • Create an inclusive and supportive learning environment that builds user confidence and encourages engagement About you:You will have the following experiences: • Extensive experience in a similar role, • Significant experience in a systems training or learning and development role, • Strong hands-on experience with the Mosaic case management system, • Local Authority experience is essential How to apply • Once your CV is received, if you are successful you will be contacted., • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: • Access to a wide range of temporary and permanent opportunities, • Free DBS checks, • Post Placement Aftercare, • Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM

Contract AI Specialist (Data Governance) Inside IR35 | £680-£807.50 per day | Hybrid London | Contract until end of year | Start: May I'm supporting a major organisation that is rapidly increasing its use of AI and now requires an experienced AI Specialist with strong Data Governance expertise. This role is critical in helping the business establish structure, visibility, and control over how AI is consumed across teams. If you're confident influencing senior stakeholders, driving governance, and aligning multiple suppliers to a clear operating model, this will be a great fit. The Opportunity You'll help the organisation understand its AI consumption, spend, and risks, while designing frameworks and controls to ensure AI is used safely, responsibly, and efficiently. You'll also help define best-practice prompting models and guide teams on optimising their AI usage. Key Responsibilities • Design and implement AI governance frameworks, controls, and operating models, • Build clarity around AI consumption, usage patterns, and cost drivers, • Define and refine prompting models and usage best practices, • Establish visibility of how AI tools are accessed and used across the organisation, • Work collaboratively with external partners and suppliers, ensuring alignment to governance standards, • Influence senior stakeholders and create buy-in around new ways of working, • Support evaluation or integration of emerging AI tooling (experience with AgentForce is a plus)What You'll Need, • Strong background in AI, data governance, or AI operating models, • Deep understanding of AI prompting, LLM consumption, and responsible AI principles, • Proven experience shaping and enforcing governance in fast-moving AI environments, • Excellent stakeholder, partner, and supplier management capabilities, • Ability to operate independently and bring clarity to immature processes, • AgentForce experience highly desirable but not essentialContract Details, • Rate: £680-£807.50 per day, • Status: Inside IR35, • Location: Hybrid - London, • Duration: Until end of year Please Note: This is a contract role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. TRG are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at b.forbes

Product Analyst London (Hybrid - 2x Days a Week in Office)£80,000-£90,000 Note - this role can provide sponsorship The Company Are you a commercially-minded Product Analyst or Product Data Scientist looking to make an impact in a fast-growing, PE-backed consumer tech business? This is a unique opportunity to join a company in an exciting growth phase, working alongside an experienced and data-driven leadership team! The Role You'll sit within a highly collaborative Data team and act as a key partner to Product, Engineering, and Commercial teams, using data to shape strategy, improve personalisation, and create a best-in-class experience for millions of users. This role is ideal for someone who is curious, commercially focused, and passionate about understanding user behaviour to drive measurable outcomes You'll be responsible for: • Analysing user behaviour, spotting trends, and telling compelling data stories to influence product strategy, • Designing, running, and evaluating experiments to optimise product performance and improve conversion, • Defining and aligning key metrics across teams, ensuring consistent measurement and insight delivery, • Building and maintaining dashboards and self-serve tools for quick access to core insights I'm looking for someone who is excited to work in a product-focused, consumer-facing environment, and who brings: • Strong SQL, • Python/R experience preferrable, • Experience with dbt and modern data stacks a bonus, • A proven ability to turn data into actionable insights and communicate them clearly to stakeholders, • Salary up to £80,000 - £90,000 Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

Senior Office Technology Specialist (Audio Visual) London | Full-time | Office-based | £70,000 We are working with a leading professional services firm in London to recruit a Senior Office Technology Specialist to act as the senior presence on the firm’s Tech Bar and the primary AV support specialist for the office. This is a highly visible, client-facing role, suited to an experienced senior 2nd line IT professional who is confident supporting partners and senior stakeholders in a live office environment. The role The Senior Office Technology Specialist will sit at the front of office technology support, acting as the go-to escalation point for complex issues and ensuring a consistently high standard of service across the firm. The role combines: • Senior 2nd line deskside and walk-up IT support, • Ownership of the Tech Bar function, • Hands-on AV and meeting room support Key responsibilities • Act as the senior presence on the Tech Bar, providing front-of-house IT support., • Serve as escalation point for junior members of the team., • Provide hands-on AV and meeting room support for client and internal meetings., • Windows 11 rollout, • Laptop refresh programmes, • iPhone rollouts, • Work closely with stakeholders across the business, including partners and senior staff., • Proven experience in a senior 2nd line deskside or end-user IT support role, • Strong experience supporting users face to face in an office environment., • Confident supporting AV systems and live meeting room technology, • Strong Windows and endpoint support background, • Excellent communication skills, with the ability to engage professionally with senior stakeholders., • Calm, pragmatic approach to problem-solving in live environments., • A trusted, visible role with genuine autonomy, • A mix of senior BAU support and project ownership, • Budget for training, certifications, and required equipment., • A professional, collaborative working environment

Senior E-Invoicing Project Lead (Oracle Fusion)Hybrid Working (London/ Remote, flexible) 6 months with a view to extending £700-£750 per day Outside IR35 Immediate Start Overview As the Senior E-Invoicing Project Lead, you will act as the key technical and functional bridge between global finance teams, product and technology departments, and external implementation partners. You will lead key workstreams across e-invoicing implementation, including master data restructuring, process change, and testing activities. Your role will be critical in delivering compliant, scalable electronic invoicing solutions across multiple jurisdictions. Key Responsibilities • Lead end-to-end delivery of e-invoicing workstreams, • Manage requirements gathering, solution design, UAT, and go-live support, • Drive delivery across Oracle Fusion and e-invoicing integration layers, • Work closely with tax and project teams to ensure compliance with global e-invoicing regulations, • Stay aligned with evolving mandates across EU jurisdictions, • Collaborate with Product, Technology teams, and external vendors, • Integrate chosen e-invoicing platform with Oracle Fusion ERP, • Ensure scalable and compliant system architecture, • Define and manage master data restructuring and enrichment activities, • Ensure data quality and compliance with e-invoicing requirements, • Identify and implement changes to AP and AR processes, • Support transition to standardised, compliant workflows, • Manage System Integration Testing (SIT) and User Acceptance Testing (UAT), • Ensure readiness for go-live across multiple regions, • Identify delivery or compliance risks, • Escalate issues with actionable mitigation strategies Key Requirements Essential • Experience in lead roles within Accounts Payable and Accounts Receivable environments, • Experience in e-invoicing project leadership roles, • Strong Oracle Fusion experience (AP, AR, Tax modules), • Understanding of global e-invoicing frameworks (e.g., Peppol, ViDA), • Knowledge of country-specific mandates (e.g., France Chorus Pro, Poland KSeF), • Familiarity with invoice formats (e.g., Factur-X, ZUGFeRD, UBL), • Ability to translate legal/tax requirements into functional and technical specifications, • Strong stakeholder communication skills Desirable • Experience working on ERP / eCommerce revenue integrations, • Exposure to global e-invoicing providers such as Pagero, Avalara, Vertex, or Thomson Reuters, • Second language capability (French or German would be beneficial) Profile • Strong Oracle Fusion functional background within finance operations, • Experience delivering complex, multi-country finance transformation programmes, • Comfortable operating in fast-paced, evolving environments, • Strong delivery ownership and ability to work autonomously, • Confident stakeholder manager across finance, tax, product, and technology teams

Salesforce Developer Up to £65,000 per annum Bromley, Kent Permanent Full-Time We have an opportunity for an experienced Salesforce Developer to join us. Your day to day will include: • Gathering requirements from product backlog and design specs., • Translating business requirements into user friendly and maintainable solutions., • Ability to design and implement declarative and programmatic solutions to the highest standard., • Recording technical specifications and communicating effectively to non-technical stakeholders What we require • Demonstrable experience as a Salesforce developer., • Salesforce Certified Administrator and Platform App Builder. Salesforce Certified Developer 1 would be an advantage., • Extensive Configuration experience (Workflow, Process Builder, Flows etc.)., • Experience with customization on the Salesforce platform using Apex, SOQL, SOSL, Data Loader and other declarative tools., • Experience of Salesforce Sales or Service Cloud., • Knowledge of Salesforce Marketing Cloud would be an advantage., • Competitive Salary – Up to £65,000 per annum, based on experience and skills, • Generous Leave – 25 days annual holiday plus bank holidays to recharge and relax, • Life Assurance – Coverage of 4x your pensionable earnings for peace of mind, • Pension Scheme – Contributory plan to help you invest in your future, • Day of Caring – 1 paid day per year to support a charity of your choice, • Wellbeing Support – Access to our Employee Assistance Programme for confidential help and guidance About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

IT TECHNICIAN (SEASONAL LONDON) Job Description Summary A fantastic position for a recent graduate, first/second jobber, or someone at the beginning of their IT journey. We offer a welcoming and supportive environment where you can gain invaluable knowledge and develop technical skills whilst working alongside experienced professionals. You will be expected to provide first-line IT support in-person, via email or over the phone to a wide range of end users; thus, good communication skills are essential for this role. We are looking for someone who has a genuine interest in technology, is hardworking, willing to learn and passionate about helping others solve problems. Our operations include weekend work, so we are looking for someone who can commit to working on weekends (not all weekends though!); this will be discussed in detail during interview. You will be exposed to a wide range of technologies and gain invaluable hands-on IT experience which, for the right person, can open doors to a long-lasting career in IT. If this sounds like you, we would like to hear from you. JOB DESCRIPTION Key Responsibilities: • Check and verify new IT equipment upon arrival., • Configure and install new hardware and software as required., • Replenish IT consumables across various UKME locations., • Maintain stock levels of IT consumables to ensure availability., • Set up mobile phones and peripheral devices for users., • Provide first-line support by working on the IT Service Desk when needed., • Deliver and set up IT equipment at different sites as required., • Represent the IT Department on client sites., • Any tasks or responsibilities as requested by management within the scope of the position. Knowledge and Skills: • Working knowledge of basic IT principles (Essential), • Familiarity with Microsoft Office solutions (Essential), • Understanding of computer hardware (Essential), • Ability to research hardware and software issues (Essential), • Ability to present solutions in user-friendly language (Essential) From all our employees we expect: • Communication Skills: Ability to effectively communicate both verbally and in writing. Being able to clearly convey information and listen actively to others is crucial., • Confidentiality: Colleagues are expected to maintain confidentiality, including safeguarding sensitive client information, adhering to internal policies and procedures, and observing data protection guidelines. We protect our clients' trust and maintain a professional workplace by maintaining these standards and conducting work-related discussions in secure environments., • Teamwork: Willingness and ability to collaborate with others to achieve common goals, including the ability to work well in both team-oriented and individual contributions., • Adaptability: Flexibility in handling change and adapting to new situations, challenges, and work environments., • Problem Solving: Capacity to identify and resolve issues efficiently and effectively. Being able to think critically and provide solutions to complex challenges., • Integrity: Demonstrating honesty and strong moral principles in all work activities and interactions., • Reliability: Being dependable in achieving deliverables and consistently meeting deadlines., • Time Management: Skills in managing one's time effectively, especially when balancing multiple priorities., • Attention to Detail: Being thorough in completing tasks and having a keen eye for details in all aspects of work., • Professionalism: Maintaining a high level of professionalism in behaviour and appearance, respecting others, and showing a strong work ethic., • Continuous Learning: Willingness to learn and enhance skills and knowledge continuously. Being receptive to feedback and committed to personal and professional growth.

Head of Identity & Access Governance (IAG)Location: London - Hybrid - 3 days on siteDepartment: BISO OfficeReports to: BISOType: Full-Time,PermanentSPONSORSHIP UNAVAILABLERole Summary:The Head of Identity& Access Governance is a senior strategic leader responsible for definingand executing the global Identity Security and Zero Trust roadmap across acomplex international organisation. This role leads enterprise-wide governanceof digital identities, access models, controls, and technologies, ensuringsecure-by-design access for employees, partners, and systems across multipleregions.The ideal candidatecombines deep expertise in Identity Governance, Zero Trust architectures,Active Directory / Entra ID, and identity transformation with strongleadership, stakeholder influence, and operating-model experience.Key Responsibilities1. Strategic Leadership & Roadmap Ownership • Develop and own the global Identity & Access Governance strategy, aligned to business objectives and the enterprise cyber roadmap., • Lead the design, implementation, and continuous improvement of the organisation's Zero Trust security model, including identity as the new perimeter., • Define the multi-year roadmap covering identity governance, PAM, role engineering, directory services, automation, and identity analytics. 2. Identity Governance Oversight • Set enterprise-wide policies, standards, and controls governing user access, privileged access, and system entitlements., • Ensure consistent governance across all regions and business units, including federated environments and third-party access., • Oversee Joiner-Mover-Leaver (JML) lifecycle automation and risk-based access models. 3. Technology Leadership (AD, Entra ID & IAMPlatforms) • Own the strategy and governance model for Active Directory (AD), Entra ID (Azure AD), and domain services across the enterprise., • Lead or advise on major technical initiatives such as consolidations, domain modernisation, AD hardening, conditional access, and authentication standards., • Oversee selection, architecture, and operation of IAG and PAM tools - OKTA 4. Zero Trust & Access Transformation • Champion a holistic Zero Trust vision covering identity, device, network, application, and data security., • Define principles such as least privilege, continuous validation, segmentation, and risk-adaptive access., • Drive adoption across business functions, technology teams, and geographic regions. 5. Governance, Compliance & Risk Management • Ensure identity processes comply with global standards and regulations (ISO 27001, NIST, SOX, GDPR, industry-specific controls)., • Lead IAG risk assessments, audit readiness, control testing, and remediation activities., • Provide executive reporting on identity risk posture, programme maturity, and KPIs. 6. People Leadership & Operating Model • Lead and grow a global Identity Governance team responsible for strategy, governance, engineering, and operations., • Build effective partnership models with IT Operations, Cloud Engineering, Security Architecture, HR, and Global Business Units., • Establish a federated identity operating model with clear accountability and measurement. 7. Innovation & Continuous Improvement • Evaluate emerging technologies, • Drive automation to streamline access provisioning, certifications, and privileged access processes., • 10+ years' experience in Identity & Access Management, with at least 5 years in strategic or leadership roles., • Proven experience managing identity services across global, multi-region, multi-forest environments., • Deep understanding of Active Directory, Entra ID, authentication protocols, and directory security., • Demonstrable ownership of Zero Trust strategy implementation at enterprise scale., • Strong background in IAG technologies., • Experience with Privileged Access Management (CyberArk, BeyondTrust, etc.)., • Strategic vision with the ability to execute at scale., • Strong leadership and cross-functional influence., • Technical authority in identity and directory services., • Risk-driven decision-making., • Excellent communication and executive presentation skills.

We are seeking an experienced IAM Architect to design, implement, and evolve enterprise-wide identity and access management capabilities across a global environment. This role will drive modern authentication, governance, and privileged access strategies aligned with Zero Trust principles. What you'll do: • Lead the design and evolution of IAM architecture, including identity lifecycle, access governance, and privileged access management (PAM)., • Implement modern authentication solutions (SSO, MFA, passwordless, biometrics) to enhance security and user experience., • Design secure authentication and authorization frameworks (OIDC, SAML, OAuth, Kerberos, LDAP)., • Embed Zero Trust and least privilege principles across enterprise systems and privileged roles., • Develop and automate identity governance processes, leveraging AI/ML for anomaly detection and remediation., • Oversee Conditional Access, risk-based authentication, and device/state-based access controls., • Integrate IAM with HR, IT, and engineering platforms for policy-driven lifecycle management., • Architect and maintain Active Directory (on-prem) and cloud identity platforms (Entra ID/Azure AD)., • Collaborate with security teams to define Azure policies, guardrails, and compliance controls (e.g., ISO 27001, ISO 22301)., • Align IAM strategy with broader security architecture (firewalls, micro-segmentation, NDR, remote access)., • Identify and mitigate IAM-related vulnerabilities and security risks., • Maintain architecture standards, documentation, and runbooks., • Bachelor's degree in Computer Science, IT, or related field (or equivalent experience)., • 7-10 years of IAM/identity engineering experience; 3+ years in architecture roles., • Experience in large-scale, global enterprise environments., • Strong expertise in Microsoft identity stack (Entra ID/Azure AD, Active Directory)., • Deep understanding of authentication protocols (OIDC, SAML, OAuth, Kerberos, LDAP)., • Experience with RBAC, entitlement management, and automated provisioning., • Knowledge of Conditional Access, Azure Policy, and cloud security guardrails., • Familiarity with network security concepts (NDR, micro-segmentation)., • Experience securing hybrid infrastructure environments., • Certified in CISSP/ CIAM /Azure Cybersecurity Expert

Data & MIS Manager (Integration & Project Manager) Wandsworth, London £40,000 to £42,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for a Data Manager with MIS experience looking for a role offering autonomy and the opportunity to stamp your mark on an organisation, taking ownership of and modernising their data and MIS systems. This organisation are in the education sector and have a brilliant reputation within their industry. They are well-established, stable, and pride themselves on their culture and being a great place to work.This role is the first of its kind within the organisation, meaning that it is a great opportunity for you to come in, bring your ideas to the table and truly make your mark. On a day-to-day you will be responsible for data migration, integration, data integrity and quality, reporting and management information, as well as dealing with leadership, governors and stakeholders. The ideal candidate will come from a Data Manager role (or similar background), ideally within education or broader public sector, and will have experience with an MIS system. You will have good data quality expertise and will be comfortable communicating and dealing with stakeholders in a school environment.This is a fantastic opportunity to take full ownership of a core system, influence how data is managed across the organisation and contribute to a long term digital strategy, while retaining a strong work life balance in a supportive setting.The Role: * MIS & Data Manager, acting as system owner and project lead for data migration * Responsible for data cleansing, mapping, validation, User Acceptance Testing and configuration of workflows * Day to day administration of the MIS * Produce reporting for SLT, Governors and compliance requirements, developing dashboards and reducing reliance on manual spreadsheets * Ensure data integrity across admissions, onboarding, year transitions and leavers * Onsite role in WandsworthThe Person: * Experience in a Data Management role, ideally from education or the broader public sector * Experience with an MIS system * Data Quality expertise * Comfortable communicating with and dealing with stakeholders * Based within a commutable distance of Wandsworth and happy to work onsiteReference Number: BBBH270741 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Join Our Team as a Technical programme Manager - GenAI Safety & Experience (Customer Operations)! Are you ready to take on a pivotal role at the forefront of the GenAI revolution in customer support? We're on the lookout for a passionate and skilled Technical programme Manager to help us elevate safety and user experience standards in an AI-driven world. This is an exciting opportunity to be part of a transformative journey where your expertise will help shape the future of customer interactions! Position Details: Location: E1, London (hybrid)Contract Length: 12 months (with potential for extension)Start Date: ASAPWorking Hours: Monday to Friday, 9 AM - 6 PMPay Rate: £52.49 per hour Your Mission:As our Technical programme Manager, your core focus will be on ensuring that our GenAI tools not only scale effectively but also maintain and enhance safety detection capabilities. This role isn't just about automation; it's about creating a digital safety net that understands nuance, intent, and urgency. What You'll Be Doing: Standard Setting: Develop the criteria for "safe" and "empathetic" AI interactions in high-stakes scenarios.Tooling Rollout: Oversee the implementation of innovative GenAI features for safety investigations and risk detection.Risk Mitigation: Conduct "Red Teaming" on support bots to protect against safety protocol breaches.Cross-Functional Leadership: Collaborate with teams across Product Engineering, Legal, Privacy, and Global Safety Operations. The Profiles We Need:We're seeking "T-shaped" experts who can bridge the worlds of Product, Tech, and Data. Here's what you'll bring to the table: 1. Product & Technical programme Management (The Architects):- Drive the roadmap for GenAI integration within safety workflows.- Define the "Safety Standard" for AI responses and manage LLM-powered triaging.- Success Metric: Reduce "Safety False Negatives" and ensure smooth transitions from AI to human safety agents., 2. Data Science & Analytics (The Strategists):- Build feedback loops to train our safety models.- analyse conversational data for edge cases and perform sentiment analysis.- Success Metric: Improve model precision/recall for high-risk keywords and enhance "Safety Resolution Score." Qualifications: Experience: 7+ years in Product Management, TPM, or Data Science, ideally in Trust & Safety or Customer Experience.AI Fluency: Strong understanding of LLMs, prompt engineering, and ethical AI implications.Analytical rigour: Proficiency in SQL; familiarity with Python/R is a bonus for Data Science tracks.Adaptability: Thrives in high-growth, ambiguous environments while prioritising safety protocols. Why Join Us?If you are driven, innovative, and ready to lead in the exciting realm of GenAI, we want to hear from you! This is your chance to make a real impact in a rapidly evolving industry. Apply Now!Ready to embark on this journey with us? Click the link below to apply and become a key player in shaping the future of customer support! Let's set new benchmarks in safety and experience together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Web Content Designer Contract | £450 per day (Umbrella) | 6 Weeks Remote | Immediate Start RequiredAn urgent opportunity has arisen for an experienced Web Content Designer to support a local authority during a critical pre-election period. This is a fast-paced, short-term engagement focused on ensuring all digital content, intranet pages, and user journeys are accurate, accessible, and aligned to best practice standards ahead of upcoming elections.You will play a key role in reviewing, redesigning, and publishing content across the council’s digital estate, ensuring services are clear, user-focused, and accessible. Working across multiple service areas, you’ll translate complex processes into intuitive digital journeys and high-quality content aligned to Government Digital Service (GDS) standards.Key Responsibilities • Audit, review, write, and publish content across intranet (SharePoint) and website (Drupal), • Redesign and optimise digital forms (e-forms) aligned to GDS design principles, • Translate service requirements into clear, user-centred content and journeys, • Apply plain English and WCAG accessibility standards across all outputs, • Use user research, analytics, and stakeholder input to inform content decisions, • Simplify complex policies and processes into clear, usable digital experiences, • Collaborate with stakeholders across the organisation to improve digital services, • Support delivery across multiple concurrent projects within tight deadlinesKey Skills & Experience:, • Strong background in content design for digital services (public sector highly desirable), • Proven experience conducting large-scale content audits and redesigns, • Experience designing digital forms (e-forms) aligned to GDS standards, • Strong understanding of user-centred design principles, • Experience with CMS platforms, ideally SharePoint and Drupal, • Knowledge of WCAG accessibility standards, • Ability to translate complex information into clear, user-focused content, • Strong stakeholder engagement and influencing skills, • Comfortable working at pace and managing multiple priorities

Senior Network Engineer Hybrid - Palo Alto - F5 Load Balancers This is a senior-level engineering role focused on enterprise network design, implementation, security and modernisation. The successful candidate will take ownership of complex infrastructure initiatives, working closely with architecture teams and senior stakeholders to deliver projects from concept through to full implementation. The position requires strong technical leadership, hands-on engineering expertise, and the ability to manage multiple workstreams in a large, regulated enterprise environment. With multiple positions available, there is a focus on Palo Alto or F5 Load Balancers experience. Key Responsibilities * Implement new network and network security technologies as defined by enterprise architecture. * Build, configure and test network infrastructure solutions across on-prem and cloud environments. * Contribute to the research and recommendation of innovative technologies to improve performance, resilience and scalability. * Engineer solutions using enterprise blueprints and standards. * Design and implement resilient architectures with disaster recovery and business continuity in mind. * Work with technologies including switches, routers, firewalls, wireless platforms, SDN fabrics, load balancers, NAC and cloud networking components. * Provide Tier 3 engineering support for complex incidents and escalations. * Participate in a 24x7 on-call rotation as required. * Produce and maintain detailed network documentation using Microsoft Visio. * Maintain and continuously improve network security posture in line with regulatory frameworks including PCI-DSS, PII, CIS and NIST. Required Experience & Skills * 5-7+ years of experience designing, implementing and supporting medium to large enterprise networks (10,000+ users). * Palo Alto firewall platforms (Pan-OS, Threat Prevention, User-ID, GlobalProtect, HA, Prisma Access). * F5 BIG-IP platforms (LTM, GTM, APM, ASM / Cloud WAF). * Strong hands-on experience with Cisco enterprise technologies. * CCNP Enterprise (R&S) level knowledge required. * 1-2 years' experience designing and supporting data centre spine-leaf fabrics (Cisco / Arista). * Experience with Cisco DNA Center. * Experience with SD-WAN technologies (Cisco, Palo Alto ION). * Enterprise-scale Cisco Wireless experience (WLC, FlexConnect, CAPWAP). Desirable Experience * Remote access VPN technologies. * Certificate lifecycle management (Venafi, PKI). * NAC solutions (Cisco ISE, Forescout). * Infoblox DNS / IPAM. * Cloud networking design and security principles. * Automation and scripting (Python, Ansible). * Network monitoring tools such as SevOne, SolarWinds, Datadog or Splunk. * Knowledge of network security architecture, IDS/IPS, VPNs and SSL technologies. Senior Network

Web Developer CMSRemote (UK) Salary: £35,000 – £50,000 About the Company We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client supports over 1,400 pension schemes, administers more than one million member accounts, and partners with insurance companies across the life and bulk annuities sector. They are known for combining industry expertise with innovative technology solutions, offering a collaborative environment and strong focus on professional development. About the Role We are looking for a talented Web Developer (CMS Specialist) to join a growing IT Development and Delivery team. In this role, you will take ownership of developing and maintaining client-facing self-service websites, ensuring they are visually engaging, high-performing, and user-friendly. You will act as the subject matter expert for CMS platforms, working closely with product owners, designers, and stakeholders to deliver seamless digital experiences. This is an excellent opportunity to work in a collaborative environment where innovation and continuous improvement are encouraged. Key Responsibilities • Manage, maintain, and enhance client websites built on CMS platforms (particularly Umbraco), • Troubleshoot and resolve technical issues efficiently, • Implement new features and improve existing functionality, • Collaborate with digital teams and external design agencies, • Liaise with clients to understand requirements and provide updates, • Ensure websites are accessible, responsive, and optimised across devices, • Develop and maintain unit tests for software components, • Support automated testing processes and frameworks, • Manage CMS upgrades and ensure systems remain up to date, • Follow release processes, including producing release notes, • Monitor development progress and resolve production issues, • Strong experience with CMS platforms, particularly Umbraco, • Solid understanding of front-end development, with some back-end knowledge, • Experience with JavaScript, C#, and .NET technologies, • Familiarity with ASP.NET Core MVC, Web API, and CMS-based solutions, • Strong troubleshooting and debugging skills, • Good eye for design and experience working with design teams, • Experience delivering responsive and accessible web solutions, • Familiarity with tools such as Azure DevOps or JIRA/Confluence, • Excellent communication skills, both technical and non-technical What’s on Offer • Competitive salary (£35,000 – £50,000), • Bonus or profit share scheme, • 25 days holiday, • Pension scheme, • Flexible benefits package (health, wellbeing, lifestyle, and protection), • Life assurance, • Retail discounts and rewards platform, • Interest-free season ticket loan Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Lead Product Development Engineer (Founding Team / Career Progression)Commutable from: West London, Hammersmith, Shepherd's Bush, Ealing, Chiswick, Richmond, Kensington, Fulham.£60,000 + EMI Share Option Scheme + Progression to Engineering Director + Autonomy + Founding Team Status + Innovative Startup Culture + PensionAre you a Product Development Engineer with a "builder" mindset looking to join a high potential startup founded by a world renowned pioneer in mechanical innovation? Do you want to move away from the rigid structures of corporate engineering and into a role where you have the autonomy to solve complex mechanical puzzles, lead technical development from prototype to production, and earn a significant equity stake in the process?On offer is a rare opportunity to be one of the first technical hires in a founding team. This is not a role for someone who wants to stay behind a screen; it is for a creative, hands on engineer who thrives in a fast paced startup environment, enjoys the trial and error of R&D, and has the ambition to grow into an Engineering Director as the company scales.The business was established to develop and manufacture a novel, patented mechanical system. With Proof of Concept working well, they are entering a critical "founding phase." You will be responsible for taking a visionary concept and turning it into a commercial reality, navigating the challenges of iterative design, complex mechanisms, and the establishment of lean manufacturing processes.In this role, you will work directly with the Founder. You will be expected to wear multiple hats- one hour you might be refining CAD data, the next you could be in the workshop manual machining a part or designing the layout for a new production facility. As the business moves toward its initial production goals, you will take the lead in recruiting and mentoring the team that you will eventually manage.The ideal candidate will have a "startup soul"- you are someone who asks "why not?" rather than just "how?", has an aversion to inelegant design, and is comfortable with the ambiguity and excitement of building a brand from the ground up.The Role: • Founding Responsibility: Lead the design, prototyping, and iterative testing of a novel, patented mechanical system., • Hands on Innovation: Use workshop machinery to build and test jigs, fixtures, and specialized components., • Scale up Strategy: Help establish and commission a small scale manufacturing cell in West London., • Compliance & Growth: Manage technical documentation, testing records, and build relationships with key suppliers., • Mechanical Design Expertise: Proficient in CAD (SolidWorks) with a deep understanding of DFM (Design for Manufacture)., • The "Maker" Mindset: Confident workshop user with experience taking physical products from prototype to production., • Startup Grit: Willing to challenge assumptions, work through design failures, and take total ownership of the technical roadmap. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

At Home Service – Integrated Care Social Worker London Borough of Lambeth is looking to expand their current team with a dedicated At Home Service – Integrated Care Social Worker looking for an opportunity to join a well-structured and organised team. As well as joining a supportive team our client also offers a competitive salary, opportunities for training to enhance your skills and potential progression within your team. This At Home Service – Integrated Care Social Worker role will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.At Home Service – Integrated Care Social Worker Responsibilities include: • To represent my team in triaging and collaborating with other professionals like the OT and doctors to triage cases appropriately., • To represent my team in MDT meetings to update the whole triaging team about the current state of cases that has been assessed and accepted as requiring social care intervention., • To complete Care Act assessment and review of needs to identify the needs of our service-user and provide the right interventions. Example, packages of care., • To make referrals to other Agency for support. Like Age UK, Assistive technology support,, • To complete mental capacity assessment under the MCA 2005Experience preferred / Minimum Requirements:, • Post qualifying experience of working as a Hospital or Initial Response Social Worker, • SWE Registration, • 1 year post qualifying experience within UK Social Care industry, • Enhanced DBS/CRB (we can obtain for you), • Eligibility to work in the UKBenefits of working with Ackerman Pierce:, • Your own personal consultant, • Access to a variety of Social Care jobs Nationwide, • DBS and Compliance Service, • Quick and Easy Registration Process, • Access to CPD, • Guaranteed weekly paymentTo discuss this At Home Service – Integrated Care Social Worker position, or any similar vacancies we have available in London Borough of Lambeth, please contact Sydnee Hannam, or email your updated CV today.

Oracle Functional Consultant (ERP Cloud) | 6 Month Contract | London HybridOverview:We are seeking an experienced Oracle Functional Consultant to join one of our clients and provide senior-level functional expertise and leadership in driving the adoption, optimisation, and ongoing success of Oracle systems. This role partners with business users, product owners, and technical teams to ensure Oracle solutions are fully embedded, effectively utilised, and continuously improved to deliver business value.Key Responsibilities: • Act as a senior subject matter expert for Oracle applications (ERP Cloud / PBCS), • Drive adoption and effective use of Oracle systems across the organisation, identifying opportunities to improve utilisation and business value, • Lead post-go-live optimisation, enhancing business processes and system capabilities, • Collaborate with business stakeholders to understand requirements and translate them into scalable functional solutions, • Support Product Manager and team with backlog refinement, prioritisation, and requirement clarification, • Configure Oracle modules and ensure setups align with business processes and best practices, • Support system enhancements, patches, and Oracle quarterly updates, • Lead and participate in functional testing, user acceptance testing (UAT), and regression testing, • Develop and maintain functional documentation, training materials, and user guidesRequired Qualifications:, • Bachelor’s degree in Business, Information Systems, Finance, or a related field, • 5+ years of hands-on experience working with Oracle applications in a functional or consulting capacity, • Strong working knowledge of Oracle ERP Cloud, • Strong understanding of core business processes (Finance, Procure-to-Pay, Accounts Payable or related areas), • Experience supporting post-implementation optimisation and continuous improvement initiativesPreferred Qualifications:, • Experience specialising in Oracle ERP Cloud Financials or SCM modules, • Oracle certifications or formal Oracle training, • Experience supporting system implementations, upgrades, or post-go-live transformation, • Familiarity with Agile or hybrid delivery models, • Experience in regulated or SOX-compliant environmentsKey Skills, • Oracle ERP Cloud / PBCS, • Functional configuration and optimisation, • Business process improvement, • Stakeholder engagement and influence, • Testing and issue resolution, • Documentation, training, and adoption supportOracle Functional Consultant (ERP Cloud) | 6 Month Contract | London Hybrid

A Japanese IT company is currently recruiting a Japanese speaking IT Support Engineer to join their infrastructure support team in London. In this role, you will be responsible for providing first-level technical support to end users, ensuring timely resolution of IT-related issues and maintaining a high level of customer satisfaction. The role will suit someone who has +3 years of IT engineer experience. There may be opportunities for business travel within London, and to other overseas locations. Eligible applicants: • (O) Eligible visa: Permanent residence, Spouse, Partner, YMS, Graduate, • (X) NOT eligible: Student visa, Requiring visa sponsorship Work type: Hybrid working e (2 days in office, 3 days remote; onsite visits as required) Visa support: Visa support may be considered depending on experience TYPE: Permanent, full-time WORKING HOURS: 9:00–17:00 from Monday to Friday (*A shift from 7:00 a.m. to 3:00 p.m. required for specific clients) SALARY: £28–33k, depending on experience START: ASAP LOCATION: London IT Helpdesk Engineer – Main Responsibilities: • Provide first-line support for hardware, software, and network-related issues, • Respond to user inquiries via phone, email, and ticketing system, • Diagnose and troubleshoot technical problems following standard procedures, • Escalate unresolved issues to second- or third-level support teams, • Document incidents, service requests, and resolutions accurately IT Helpdesk Engineer – Ideal Candidate: • At least 3 years of IT engineer experience, • Basic knowledge of operating systems (Windows), • Familiarity with Microsoft 365 and common business applications, • Business level of fluency in both English and Japanese, • Strong communication and customer service skills, • Ability to work independently and as part of a team, • Problem-solving mindset, • Experience with cloud platforms (AWS, Azure) or operating network equipment would be advantageous We may consider applications from people on YMS and graduate visas, depending on their experience. For LinkedIn When contacting us, please include the job reference number (Ref: MK47295) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

SaaS Systems Manager D365 F&O – Financial Services A leading financial services organisation is seeking an experienced SaaS Systems Manager to oversee and optimise their finance technology landscape. Reporting to both the IT Director and Group Finance & Strategy Director, you’ll support core finance systems, drive process improvements, and partner closely with global finance teams.Role & Responsibilities • Own and manage OneStream and Microsoft Dynamics D365 in line with Finance and IS standards., • Maintain legal entity hierarchies, system configurations, access controls, and user permissions., • Partner with accounting teams to resolve D365 issues and ensure smooth daily operations., • Extract data and perform ETL tasks; manage integrations and data flows between systems., • Gather and document business requirements for new functionality, modules, and localisation., • Lead testing, validation, system changes, and workshops with finance and IT teams., • Support integration of new business units into the company’s financial systems., • Build dashboards, reports, workflows, and enhance financial processes in OneStream and D365., • Maintain group COA, create new entities/dimensions, and align mapping with local finance leads., • Liaise with finance teams, auditors, and stakeholders to ensure systems meet reporting needs.Essential Skills & Experience, • 3+ years’ experience with OneStream, Dynamics 365, Hyperion, or similar finance systems., • Must have direct experience with D365 (Ideally F&O), • Strong understanding of consolidation, accounting processes, and global financial structures., • Experience with PowerBI and Python., • Excellent Excel, analytical, communication, and project management skills.Desirable, • Degree in Finance, Accounting, Business, or Information Systems., • Accounting qualification (ACA/ACCA/CIMA)., • Experience in multinational organisations and IFRS/GAAP frameworks., • OneStream or CPM certifications., • Reval TMSPackage, • £85–105k base (DOE), • Hybrid working (City of London), • Health insurance, pension, and professional developmentSaaS Systems Manager D365 F&O – Financial Services

The School Management Information Systems (MIS) and Data Systems Specialist is a non-teaching, operational role within the Technology, Information Literacy, and Media (TILM) department. The primary responsibility of the role is the day-to-day administration, configuration, and effective operation of the Student Information System (Veracross), which is a core platform underpinning the school’s academic and operational processes. Alongside this core responsibility, the role contributes to the development, maintenance, and improvement of applications, data workflows, and automations that support the school’s operations. While application development and automation form an important part of the role, particularly over time, stewardship of Veracross, data integrity, and reliable system operation are the priority, especially during the initial period in post. The MIS and Data Systems Specialist reports to and works under the direction of the Network and Data Integration Manager. All development, configuration, and integration work is undertaken within agreed priorities and architectural oversight, ensuring alignment with departmental strategy, security expectations, and school needs. Summary of Major Responsibilities Veracross Administration and Development • Manage the day-to-day administration and configuration of the Veracross Student Information System., • Configure schedules, calendars, parent conferences, access controls, and user permissions., • Maintain data quality, data integrity, and appropriate access across Veracross modules., • Produce reports, data extracts, and imports to support academic and operational teams., • Develop and maintain scripts, workflows, and lightweight applications that improve operational efficiency., • Support the design and development of in-house applications to meet school needs., • Support data flows and integrations between Veracross and other school systems under the guidance of the Digital Integration Manager., • Lead and support the data rostering (students and staff) for internal and external assessments including NWEA MAP, ACER ISA, and aimswebPlus in coordination with the Office of Teaching & Learning., • Troubleshoot application, data, and integration issues and escalate where appropriate., • Apply secure development and administration practices in all work., • Follow data protection, access control, and safeguarding requirements when handling systems and data., • Work collaboratively with colleagues across academic and operational teams to understand requirements and deliver effective technical solutions., • Respond to and resolve assigned Helpdesk tickets related to Veracross, applications, data, and integrations, in line with departmental service expectations., • Escalate issues appropriately and keep stakeholders informed of progress., • Participate in team meetings, planning, and professional development., • Experience working with application platforms, databases, or information systems., • Demonstrable experience with scripting, automation, or application development., • Experience working with structured data and reporting., • Strong problem-solving skills and attention to detail., • Ability to work collaboratively and take technical direction., • Strong written and verbal communication skills., • Experience working with Veracross or a comparable Student Information System., • Experience with FileMaker., • Experience with AppSheet., • Experience with APIs, data integrations, and workflow automation., • Experience migrating or modernizing legacy systems., • Experience working in a school or similar complex organization.

IAM Delivery ConsultantSalary: £70,000 - £85,000 + BenefitsLocation: UK (Hybrid Working) About the RoleWe are seeking an experienced IAM Delivery Consultant to join a growing cybersecurity and digital identity practice. This role sits at the heart of delivering modern Identity and Access Management (IAM) solutions, helping organisations strengthen security, improve user experience, and meet regulatory requirements. You will work across a variety of client engagements, contributing to the design, implementation, and transformation of IAM capabilities across enterprise environments. Key Responsibilities • Gather and define IAM business and technical requirements, • Design and deliver IAM solutions across enterprise and customer environments, • Support IAM strategy and transformation initiatives, • Implement and optimise IAM processes and technologies, • Contribute to or lead IAM project delivery Experience in one or more of the following areas is desirable: • IAM consulting or advisory, • IAM architecture and solution design, • Identity Governance & Administration (IGA), • Access Management and authentication solutions, • Privileged Access Management (PAM) Security RequirementsCandidates must be eligible for UK Security Check (SC) clearance, which typically requires continuous UK residency for the past 5 years.

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below:Lorenz Pasch - Hays Recruitment. My mobile number and email address are available on my LinkedIn profile.For this role, you must be able to demonstrate: • End-to-end ownership of enterprise platform services (not projects or products), • Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management, • Experience operating within ITSM frameworks (incident, problem, change, release governance), • Ownership of service governance, reporting, and continuous improvement at scale, • Exposure to vendor-managed services and supplier governance The RoleA unique opportunity to join Hays, a FTSE 250 recruitment leader with a global footprint, undertaking a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. This role is responsible for the end-to-end ownership of a global data/analytics platform service domain, ensuring performance, stability, governance, and continuous improvement.You will sit between Technology Operations, Architecture, and business stakeholders, ensuring that platform services are well-governed, aligned to enterprise standards, and delivering measurable value. This is a service ownership role, not an engineering or product position. What You'll OwnService Ownership & Performance: Own service performance end-to-end, ensuring availability, reliability, and KPI/SLA achievement across the platform domain.Governance & Service Lifecycle: Define and maintain governance frameworks across incidents, problems, changes, and releases. Drive service maturity and consistency globally.Platform Change Oversight: Own and govern small-scale platform changes including configuration updates, workflows, and access models. Ensure changes are controlled, tested, and aligned with standards.Vendor & Supplier Management: Manage managed service providers and ensure vendor performance, compliance, and accountability.Cost & Demand Management: Own budget visibility, cost transparency, and consumption optimisation. Align demand, capacity, and delivery priorities: Stakeholder & Cross-Functional Alignment Partner with Architecture, Security, PMO, and regional teams to ensure services are aligned with enterprise direction and business needs.Reporting & Insight: Deliver executive-level reporting, service dashboards, and performance insights to drive informed decision-making. What We're Looking ForYou will bring experience from complex, enterprise-scale environments where platform services are globally distributed and business-critical.Key experience required includes: • Ownership of platform or domain-level services (cloud, data, SaaS, or infrastructure platforms), • Strong grounding in IT service management (ITIL) and operational governance, • Experience defining and managing SLAs, SLOs, KPIs, and service performance frameworks, • Exposure to vendor-managed environments and supplier governance, • Strong stakeholder management across Technology, Architecture, and business functions, • Ownership: End-to-end accountability for a critical global platform domain, • Visibility: Regular engagement with senior stakeholders and cross-functional leaders, • Impact: Direct influence on service performance, cost, and user experience Competitive salary + bonus + benefits aligned to the scope and seniority of the role Contact Lorenz Pasch - Hays Recruitment. My mobile number and email address are available on my LinkedIn profile. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

High-Level Summary - Please Read CarefullyPlease read the below high-level overview carefully, and if this position is of interest, please contact me ASAP for a confidential discussion - my details are below: Lorenz Pasch at Hays Recruitment: My mobile number and email address are available on my LinkedIn profile This role is intended for experienced Dynamics 365 Finance & Operations functional consultants who have operated at a strategic, business-facing level on complex ERP programmes. Candidates whose experience is limited to narrow module configuration, purely technical delivery, or short-term implementation roles without ownership of requirements, design assurance, testing and user adoption will not be a suitable match. The role: We are looking for a D365 F&O Functional Consultant to join us in a permanent, internal role to play a central part in modernising our core systems, data and ways of working, replacing a legacy platform with a unified Microsoft Dynamics 365 Finance & Supply Chain Management ERP, integrated with D365 CE, M-Files and specialist ISV solutions. This is an opportunity to: • Be part of the core delivery team on a strategically critical ERP programme, • Act as a bridge between the business and our delivery partners, • Shape requirements, solution design, testing, adoption and continuous improvement You'll be: • Leading workshops to understand and validate business requirements, • Translating needs into user stories using Azure DevOps, • Acting as the functional interface between business teams and system integrators, • Reviewing and assuring functional designs to ensure they reflect true business intent, • Supporting data migration, integrations, testing (SIT/UAT), go-live readiness and hypercare, • Playing a key role in training, adoption and long-term optimisation of D365 F&O, • Becoming a trusted functional point of reference post go-live You'll bring: • Hands-on experience with Microsoft Dynamics 365 Finance & Operations, • Confidence writing user stories and managing backlogs in Azure DevOps, • Strong understanding of finance and operational processes in an ERP context, • Experience supporting ERP implementations/major platform upgrades, • 25 days holiday + bank holidays + Christmas closure, • Private medical, • 12.5% employer pension contribution, • Discretionary bonus, • Life assurance (7x salary) and income protection, • Hybrid working (three days per week in our London office) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Aatom Recruitment is hiring on behalf of a Client for the role of Build & Imaging Support Job Title: Build & Imaging Support Contract Duration: 6 Months Hours per week: 36 Job Details: Skills PowerShell scripting and .NET programming (VB.NET, C#) for build automation, endpoint management, and the development of reusable script libraries. Windows OS image engineering using Windows ADK and DISM, covering online and offline patching, driver integration, component management, application removal, and export to enterprise-ready WIM files. WIM file and Windows Image Management, including version control and maintenance of image libraries across multiple OS editions. Windows PE customisation, including the creation and maintenance of boot media and boot keys with current driver sets and .NET integration. MECM Task Sequence design and ongoing maintenance for both bare-metal and in-place upgrade deployment scenarios. MECM content distribution management, including working knowledge of Adaptiva peer-to-peer distribution and Distributed File System (DFS). BIOS and firmware management, including integration of update mechanisms within automated build and deployment workflows. Advanced build and application troubleshooting using tools such as CMTrace and log analysis to diagnose and resolve deployment and installation failures. Driver management across build and post-build stages, including sourcing, testing, packaging, and integration into deployment pipelines. Windows Start Menu, shell, and user experience configuration, including policy-based enforcement of standardised look and feel across OS versions. Knowledge & Experience Proven 3rd or 4th line experience within a large enterprise endpoint engineering or workplace technology function, with demonstrable ownership of build and deployment processes. A global mindset with the ability to balance regional requirements against enterprise-wide standards, and to assess the broader impact of build and deployment decisions on end user experience, security posture, and business continuity across distributed environments. Deep working knowledge of MECM across application packaging, OS deployment, collection management, content distribution, Task Sequence engineering, and OS lifecycle management, with experience extended to Intune for modern management scenarios. Strong working knowledge of MDT, including integration with MECM for hybrid deployment scenarios and familiarity with community frameworks such as OneVinn. Experience designing and maintaining enterprise Windows OS builds, including preparing new OS versions for corporate readiness, removing consumer features, and aligning with security and compliance baselines. Experience with Windows OS offline updating strategies, including the integration of cumulative updates, security patches, and .NET components into WIM images prior to deployment. Familiarity with modern device provisioning approaches including Windows Autopilot and cloud-native or co-managed models, with the ability to contribute to the transition away from traditional imaging towards modern management. Understanding of endpoint security hardening within the build process, including security baseline configuration, BitLocker enablement, and compliance policy alignment at the point of provisioning. Experience owning technical documentation, build runbooks, and knowledge base articles to support operational consistency and team capability. Strong collaborative and communication skills, with experience working across infrastructure, security, and application teams to resolve complex issues and drive continuous improvement across the device lifecycle. Strong analytical and troubleshooting capability across the full deployment stack, from hardware and firmware through to application delivery and post-deployment configuration.

PRODUCT DATA ANALYST / SCIENTIST UP TO £85,000 HYBRID - LONDON 2x PER WEEK + 1x MONTHLY TEAM TRAVEL THE COMPANY Backed by private equity, this fast-growing consumer technology business is on a mission to become more product-focused and deliver greater personalisation for its users. With strong leadership and exciting growth plans, they're now looking for a senior-level Product Data Analyst/Scientist to help shape product strategy and deliver actionable insights. THE ROLE As a Product Data Analyst/Scientist, you will: • Own and drive product analytics, focusing on user behaviour and personalisation., • Deliver insights that directly influence product strategy and experimentation., • Build and maintain dashboards to track product performance and user engagement., • Partner with stakeholders across product and analytics to communicate insights effectively., • Experience in product analytics, within B2C consumer tech businesses, • Strong SQL skills essential., • Proficiency with data visualisation tools (Looker preferred, open to others)., • Experience with Python desirable., • Product analytics expertise: experimentation, dashboarding, and driving product strategy., • Excellent communication and stakeholder management skills., • Opportunity to influence product strategy in a PE-backed, high-growth business., • Work closely with senior leadership, including the Director of Analytics., • Competitive salary plus benefits.

Salesforce Trainer FTC (7 Months) – London Location: London (flexible hybrid working) Contract: 12-month fixed-term contract Salary Range: £60,000 - £65,000 Our client is a global financial services organisation with a complex, enterprise-scale Salesforce environment supporting multiple business functions. As part of a wider programme to enhance system adoption, capability and data quality, the firm is seeking a Salesforce Trainer on a 12-month fixed-term contract. This role sits at the intersection of technology, people and process. The Salesforce Trainer will design and deliver high-quality training that enables users to work more effectively, supports ongoing system enhancements, and underpins successful change management. The position offers strong exposure to senior stakeholders and the opportunity to make a visible impact across a large, international user base. The role is based in London with a flexible hybrid working model. Key Responsibilities • Design and deliver engaging Salesforce training sessions, both virtually and in person, tailored to different user groups and levels of experience., • Create, maintain and continuously improve training materials, including user guides, videos and e-learning content., • Translate complex business processes into clear, intuitive Salesforce workflows and learning content., • Support Salesforce rollouts, upgrades and change initiatives, ensuring users are confident and well-prepared., • Assess training effectiveness through feedback and usage metrics, refining programmes to improve adoption and outcomes., • Provide post-training support, troubleshooting user issues and acting as a trusted point of contact for Salesforce-related queries., • Collaborate closely with stakeholders across sales, operations and IT to ensure training aligns with business priorities and system design., • Stay up to date with Salesforce features, releases and best practice, proactively incorporating improvements into training delivery. Candidate Profile • Proven experience delivering Salesforce training within a corporate or enterprise environment, ideally in financial services or another regulated sector., • Strong understanding of Salesforce functionality and user workflows, with the ability to translate technical concepts into accessible learning., • Demonstrated experience designing and maintaining a range of training materials for different audiences., • Confident communicator with strong presentation skills and the ability to engage stakeholders at all levels., • Experience supporting system change, rollouts or upgrades, with a pragmatic approach to change management., • Organized, adaptable and user-focused, with a commitment to continuous improvement., • Salesforce certifications or formal training qualifications are advantageous but not essential.

Software Developer Role Borehamwood We are small but growing company based in Borehamwood, seeking an experienced Software Developer to join our small but growing team in progressing the development of our bespoke software, and supporting the migration of legacy systems to the new architecture. As a key member of our team the Software Developer will play a pivotal role in shaping the platform and services that support a suite of mobile and web applications. Your responsibilities will include designing and developing robust, scalable, and secure backend systems, providing technical expertise across multiple squads as well as defining and enforcing the standards that ensure their integrity and compliance. Software Developer - Required Skills and Experience • Good Knowledge of .Net Framework and .Net Core., • Develop applications using C#., • These are mainly Web Services, Rest API and IP Communications. Some knowledge of developing WPF user applications SQL. To allow Creation of database queries and some database design. React This is not essential but a helpful skill to have. SOLID To allow software design / practice. Problem Solving Ability to tackle bugs and problem solve in a live environment, with excellent communication skills to support engineer in the field. Software Developer - Experience 3-5 years minimum Monday - Friday office hours Work Location: In person Full Time, Permanent position. Salary £42,000- £50,000

JOB-20240819-db742659 Social Worker – South Complex Team Specialism / Department: Adult Social Care – South Complex TeamLocation: Kensington and Chelsea, UKSalary / Pay Rate: £38.26 per hourContract Type: Locum / OngoingWorking Pattern: Full-Time Role Overview A fantastic locum opportunity is available for an experienced Social Worker to join the South Complex Team in Kensington and Chelsea. This full-time, ongoing position offers the chance to work within a dynamic and diverse borough known for delivering high-quality social care services. You will support adults and carers with a variety of needs, ensuring timely assessments, personalised care planning, and effective service coordination. As part of this innovative and supportive team, you will play a key role in improving outcomes for residents while contributing to service development and excellence in adult social care. Perks and Benefits • Full-Time Hours: Consistent working pattern for stability and structure., • Competitive Hourly Pay: £38.26 per hour for your expertise and commitment., • Locum Flexibility: Enjoy the freedom and adaptability that locum work provides., • Professional Growth: Expand your experience working within a diverse and complex borough., • Networking Opportunities: Engage with a variety of statutory and voluntary sector partners.Key Responsibilities / What You Will Do, • Provide timely assessments and personalised care solutions for adults and carers with non-complex needs., • Assess incoming referrals in line with eligibility criteria and identify appropriate support pathways., • Arrange and coordinate social care services promptly and effectively., • Work closely with statutory bodies, voluntary organisations, and community partners to enhance service provision., • Participate in service and team development initiatives., • Maintain accurate, comprehensive case records and utilise departmental IT systems effectively., • Stay up-to-date with national and local legislation, standards, and policies to support resident independence and choice., • Attend supervisory meetings and escalate urgent or complex cases when necessary., • Promote independence and maximise service-user capabilities through tailored interventions., • Engage with the Adult Social Care information available on the RBKC website., • Involve service users and carers in ongoing monitoring and evaluation of services., • Uphold departmental standards, confidentiality, safeguarding duties, and equal-opportunities principles., • Undertake any additional tasks necessary for effective delivery of social services.Requirements / Candidate CriteriaEssential, • Qualified Social Worker with recognised Social Work qualification., • Registration with Social Work England., • Experience within adult social care services., • Strong assessment, care-planning, and organisational skills., • Knowledge of adult safeguarding, Care Act principles, and relevant legislation., • Ability to work collaboratively across multidisciplinary teams.Desirable, • Experience supporting adults with complex needs in a local authority setting.

Lead Product AnalystLondon - hybrid 3x a week Up to £100,000 + equity This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. With a strong focus on personalisation and experimentation, this role offers the chance to influence core commercial outcomes while working on a rapidly scaling international portfolio. The Company They are a well-established, data driven fintech operating a multi-product consumer app across lending and financial services. Known for their strong analytical culture, they have been profitable for several years and continue to grow at pace, including significant expansion into the US market. Data sits at the centre of decision making, with analytics embedded closely alongside product, engineering and growth teams. The Role You will operate as a senior individual contributor within the product analytics function, owning insight across key customer journeys and driving measurable impact. • Lead product analytics for a consumer app, focusing on personalisation and customer relevance, • Use data to determine the right product, message or experience to show each user at the right time, • Partner closely with product managers, engineers and data scientists in a cross functional, pod based environment, • Drive experimentation through robust AB testing and funnel analysis to improve conversion and engagement, • Support recommendation systems and propensity models to predict customer behaviour and purchase likelihood, • Analyse customer journeys, drop offs and lifecycle behaviour to optimise in app and push notification experiences, • Strong experience in product or growth analytics within consumer facing digital products, • Advanced SQL and strong Python skills, with Python central to day to day analysis, • Proven experience with experimentation, AB testing and causal analysis, • Exposure to propensity modelling or recommendation based use cases, • A commercial mindset with the ability to link analysis to business outcomes, • Experience working closely with product and engineering teams in agile environments, • Salary up to £100,000, • Equity participation, • Hybrid working with three days per week in the London office, • A highly visible role with real ownership and influence over product direction

Job Title: Functional Consultant Role Purpose This role bridges business needs with technical solutions using Microsoft Power Platform and Dynamics 365. You will gather requirements, design functional solutions, and work closely with architects and developers to deliver scalable, high-quality applications that drive business value. Key Responsibilities • Gather and analyse business requirements through workshops and stakeholder engagement, • Translate requirements into clear functional designs, • Design solutions using Power Apps (Canvas & Model-driven), Power Automate, Power Pages, and Dataverse, • Configure and build Power Platform components to meet business needs, • Act as the link between business users and technical teams, • Support delivery across the full project lifecycle (design, build, testing, UAT, go-live), • Promote best practices, governance, and reusable solutions, • Collaborate with cross-functional teams to ensure successful delivery Skills & Experience • Strong experience with Dynamics 365 (Sales, Customer Service, Marketing, Field Service), • Good knowledge of Power Platform capabilities and best practices, • Experience with Dataverse (data models, security, environments), • Understanding of integrations, plugins, and Azure components, • Ability to design scalable, efficient, and user-focused solutions, • Experience working in Agile environments and using DevOps pipelines, • Strong communication and stakeholder management skills Key Competencies • Ability to translate business needs into functional solutions, • Strong problem-solving and analytical thinking, • Confident running workshops, demos, and stakeholder discussions, • Collaborative and delivery-focused mindset, • Continuous improvement and attention to quality Additional Responsibilities • Follow data protection, security, and compliance standards, • Support governance, documentation, and risk management practices, • Contribute to a collaborative and professional working environment Summary Design and deliver Power Platform solutions by bridging business requirements with technical delivery, ensuring scalable, efficient, and user-focused outcomes.

Senior EUC Infrastructure Engineer (MDM/EMM) - Hybrid – Multiple UK Locations - £700 p/d (Inside IR35) - 6 Months (initial) - SC Clearance Required / Eligible (not lapsed)The OpportunityOur enterprise corporation that is government backed is hiring a Senior EUC Infrastructure Engineer to assist with a 10,000-user management and optimisation programme rolling out AirWatch within a SaaS environment coupled with Windows 11.You must have experience with AirWatch at an enterprise level to be considered for this role and have SC clearance or eligible for vetting. Anyone who applies who does not have this experience will not be considered.The Role • Manage and optimise Workspace ONE / AirWatch (iOS & Android), • Troubleshoot, upgrade, and maintain MDM / UEM platforms, • Deploy policies, configurations, and security controls, • Manage device lifecycle, patching, and enterprise app store, • Support large-scale environments (10,000+ users), • Work with architects on infrastructure design and improvementsWhat You’ll Need, • Strong experience with Workspace ONE / AirWatch (essential), • Experience managing iOS & Android enterprise devices, • Knowledge of mobile security & device hardening, • Exposure to Windows 11 / macOS device management, • Experience supporting large environments (10k+ users), • Cloud exposure (Azure / AWS / GCP), • SC Clearance (active or eligible)One stage interview process, to start ASAP.Applicants with 3 months’ notice will not be considered.Senior EUC Infrastructure Engineer (MDM/EMM) - Hybrid – Multiple UK Locations - £700 p/d (Inside IR35) - 6 Months (initial) - SC Clearance Required / Eligible (not lapsed)