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  • Freelance Procurement Systems Lead (Basware & Atamis)
    Freelance Procurement Systems Lead (Basware & Atamis)
    9 days ago
    Part-time
    London

    Location: Hybrid (London-based ) Hours: Part-time, approx. 5–10 hours per week (flexible) Contract: Initial 3 months, with potential for ongoing retainer About Us We are a charity committed to using our resources wisely and ethically. We recently adopted Atamis (eProcurement & contract management) and Basware (AP automation), but we need help to properly embed these systems so our team actually uses them – and uses them well. We're not looking for a data entry clerk. We need a freelancer who can train, integrate, and optimise. The Role You will act as our Systems Lead for both platforms, with three core goals: 1. Make the systems work together – Atamis contract data should feed cleanly into Basware for automated invoice matching., 2. Make them usable – Create simple guides and run training sessions for non-technical charity staff. • Manage user access, supplier onboarding, and system updates in both platforms, • Resolve blocked invoices and matching errors in Basware, • Maintain Atamis contract register with renewal alerts, • Produce monthly dashboard reports for charity leadership, • Direct, hands-on experience with Atamis (public/charity sector preferred), • Direct, hands-on experience with Basware (AP module), • Ability to train non-expert users with patience and clarity, • Experience working with charities or third sector organisations, • Salesforce knowledge (Atamis is Salesforce-based)

    Immediate start!
    No experience
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  • 1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    11 days ago
    £30000–£35000 yearly
    Full-time
    London

    We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N

    Immediate start!
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  • Kitchen Manager
    Kitchen Manager
    1 month ago
    £13.85–£14.85 hourly
    Full-time
    London

    We’re looking for someone with a genuine passion for food and a desire to grow within a supportive, development-focused environment. As a Kitchen Manager with Gafe Cafe, you will lead and support our kitchen team, overseeing food preparation and daily operations to ensure the highest standards of quality, hygiene, and service are maintained. Working closely with colleagues across the team, you will play a key role in delivering an exceptional dining experience for our customers. The Role • Culinary Excellence: Prepare and oversee the production of delicious, high-quality food, ensuring consistency and presentation standards are always met., • Service Delivery: Deliver outstanding catering services, supporting both kitchen operations and wider front-of-house service when required., • Efficiency: Ensure meals are prepared and served efficiently, meeting service deadlines and maintaining a smooth workflow during busy periods., • Hygiene & Safety: Maintain exceptional standards of hygiene, cleanliness, and organization across all kitchen and food preparation areas., • Team Leadership: Oversee daily kitchen operations, ensuring effective coordination of staff, equipment, and food preparation activities., • Resource Management: Monitor and manage stock levels, placing orders and controlling waste to ensure efficient use of resources., • Compliance: Uphold all health and safety, food safety, and compliance standards to maintain a safe and secure working environment., • Collaboration: Lead and collaborate with the wider Gafe Cafe team to deliver an exceptional experience for every customer who walks through our doors. About You • NVQ Level 2 (or working towards it) or an equivalent cookery qualification., • A genuine passion for great-tasting food and local cafe culture., • Strong understanding of food hygiene principles., • Excellent communication skills with the ability to build positive relationships with staff and regulars., • A motivated individual with a desire to succeed and grow with us., • Committed to delivering high-quality service with strong attention to detail., • Supportive, helpful, and a positive team player., • Demonstrates exceptional timekeeping and reliability. The Company Gafe Cafe is dedicated to connecting people through great food and even better atmosphere. We understand that every detail—from the first sip of coffee to the final bite of a meal—shapes the user experience. Through a combination of high standards and a team that truly cares, we help our customers start their day right or find a moment of peace in their busy schedules. At Gafe Cafe, we are committed to doing business the right way, valuing our community and our people above all else. We offer you a challenging and exciting career in an organization with people at its heart. At Gafe Cafe, everyone has the opportunity to develop, grow, and make a difference. Gafe Cafe is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity, marital status, race, religion, or background. Our passion for inclusivity makes Gafe Cafe a more creative, productive, and happy place to work.

    Immediate start!
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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    2 months ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

    Immediate start!
    Easy apply

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