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Location: Coventry Pay: £35,000.00-£38,000.00 per year Hours: 40 per week About the Role JD.com are hiring an Assistant Delivery Station Manager for our new Oxford operation to assist in leading on our last-mile delivery process. You will play a key role in ensuring that parcels move swiftly and accurately from our distribution network to our customers’ doorsteps. As the Assistant Manager, you’ll manage shift teams of associates and delivery drivers, coordinate dispatch and inbound activity, monitor KPIs, and ensure safety, quality, and efficiency standards are met. Responsibilities • Oversee day-to-day operations at your assigned delivery station, • Supervise and co-ordinate a team of associates and drivers during shifts, • Monitor station performance metrics (parcel volume, dispatch accuracy, failed deliveries), • Ensure timely sorting, loading, and dispatch of parcels, • Support driver check-in, briefings, and daily route readiness, • Identify and resolve operational issues in real-time, • Maintain high safety standards and ensure compliance with H&S regulations, • Communicate with the central delivery operations team and escalate as needed, • Contribute to a positive team culture focused on efficiency and accountability Qualifications • Experience in a logistics, warehouse, or delivery environment, • Previous team leadership or supervisory experience (shift/team leader level or above), • Comfortable working in a fast-paced, time-critical setting, • Excellent organisational and communication skills, • Strong attention to detail and ability to problem-solve under pressure, • Flexibility to work shift patterns (morning, late, weekend rotation) Required Skills • Knowledge of last-mile delivery operations, • Experience with handheld devices, routing software, or WMS, • Valid UK driving licence (optional, but helpful) Preferred Skills • Knowledge of last-mile delivery operations, • Experience with handheld devices, routing software, or WMS, • Valid UK driving licence (optional, but helpful) Pay range and compensation package Competitive salary + benefits

We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store. Play an active role in your store to sell a 1 & save a 1 to help drive sales. Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all One Best Way processes. Hate waste by taking action. Proven experience in a retail management or supervisory role. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. 15% discount in all Iceland and The Food Warehouse stores. ~28 days holiday (including Bank Holidays). ~ Christmas vouchers increasing with length of service. ~ Refer a Friend scheme. ~ Christmas saving schemes. ~ Long service awards. ~ Option to join a healthcare plan. ~ Grocery Aid for free and confidential financial, emotional and practical support. ~ Clear career pathways with opportunities for development and progression. ~

We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store. Play an active role in your store to sell a 1 & save a 1 to help drive sales. Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all One Best Way processes. Hate waste by taking action. Proven experience in a retail management or supervisory role. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. 15% discount in all Iceland and The Food Warehouse stores. ~28 days holiday (including Bank Holidays). ~ Christmas vouchers increasing with length of service. ~ Refer a Friend scheme. ~ Christmas saving schemes. ~ Long service awards. ~ Option to join a healthcare plan. ~ Grocery Aid for free and confidential financial, emotional and practical support. ~ Clear career pathways with opportunities for development and progression. ~