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Application Deadline: 21 December 2025 Department: UK Retail Location: St James Retail Park (STJ) Compensation: £7.55 - £12.21 / hour Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing. Key Responsibilities Team Collaboration: • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment., • Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals., • Share knowledge and skills to support and train both new and existing team members. Operational Excellence: • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures., • Accurately process transactions, handling various payment methods with efficiency., • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked., • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice., • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience. Customer Engagement: • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions., • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience., • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all. Sales & Performance: • Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace., • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential. We Would Love To Meet Someone Who Is • Committed to delivering outstanding customer service., • Passionate about retail and eager to share that enthusiasm., • Excellent communicators with a friendly and approachable demeanour., • Energetic, driven, and determined to complete tasks effectively., • Team players who are reliable and trustworthy. What's in it for you? • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary, • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance, • 28 days annual leave, including Bank Holidays, • Access to Employee Assistance Programme, and a Colleague Hardship Scheme, • Generous Colleague Referral Incentive, • Auto-enrolment Pension scheme, • A stable, successful and supported environment, • Length of service awards You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

About the role Availability Window Days From time To time Sun 06:00:00 15:00:00 Mon 15:00:00 23:00:00 Wed 13:00:00 19:00:00 Sat 06:00:00 15:00:00 Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. ___ to read more. Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day. As a Shift Leader you’ll: • Work in a fast-paced retail environment, with bags of variety, • Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations, • Be there for customers, listening to them and helping to make sure they leave the store with what they came for, • Look for ways to improve service, including coaching your colleagues and giving feedback to the team, • Guide and support your colleagues in-store, making sure it stays a safe place to work and shop, • Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store You will be responsible for • Coordinating the store team to deliver an easy, fuss-free shopping experience for customers, • Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks, • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety, • Being the go-to person for colleagues in the absence of a manager for day-to-day queries, • Making sure the store is always clean, tidy, and well-presented, • Supporting managers to coordinate seasonal, community and charity events, • Contributing to a great team atmosphere, that's inclusive of everyone, • Providing great customer service, by listening to our customers and putting them first in everything you do, • Keeping the team well-informed and up to speed on any communications, changes, or updates, • Staying knowledgeable about store performance, and looking for ways to improve and simplify operations, • Coordinating store improvements, and removing any obstacles that might be getting in the way of great service, • Following health and safety routines and procedures, and ensuring colleagues do the same, • To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met, • To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work, • To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date, • To be comfortable taking the lead, and overseeing the store in the absence of your Manager, • To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues, • To be motivating, so you can inspire your team to deliver beyond expectations There are a lot of reasons why Tesco is a great place to work. Here are just a few of them. • There's bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle, • We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want, • It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues - because they're what makes Tesco, Tesco, • Your voice matters, and we'll always welcome and listen to your ideas and opinions, • We put your wellbeing first, and support is always available if you need it, • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays), • Request flexible working from day one, • Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home, • Access to free wellbeing services with a range of resources to support your mind, body, and life, • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%, • Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes, • Uniform provided and policies to support you for all of life's moments, big and small, • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click ___. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome. We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click ___. Please note Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please ___ We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. For more information about us please visit ___

SAP Cloud ERP Contractor (SAP SD/MM) - UK (Hybrid) - 6-12 Month Contract Location: UK-based (Hybrid) Rate: Competitive (Outside IR35 possible) Duration: Initial 6-12 months with likely extensions Project: ECC to SAP S/4HANA Public Cloud Migration About the Role We are looking for an experienced SAP Cloud ERP Contractor with deep expertise in SD (Sales & Distribution) and MM (Materials Management) to support a major transformation programme as we migrate from a long-standing ECC 6.0 landscape to SAP S/4HANA Public Cloud. This role is ideal for someone who has delivered or supported previous public cloud implementations, understands the differences vs. on-premise ECC, and can guide the business through fit-to-standard processes, data transition, configuration and testing. Real Project Context Our organisation is entering a crucial phase of a multi-year digital transformation. After more than a decade of operating on a heavily customised ECC environment, we are shifting to SAP S/4HANA Public Cloud to modernise operations, standardise global processes, and reduce technical debt. The SD/MM contractor will be embedded into a workstream that includes: * Redesigning SD and MM processes to align with Public Cloud fit-to-standard principles. * Supporting data cleansing and migration from ECC to S/4HANA Public Cloud. * Working closely with functional teams, offshore resources, and SAP implementation partners. * Guiding the business through change impacts where custom ECC processes cannot be replicated in the cloud. * Participating in sprint-based configuration, testing cycles, and cutover planning. This is a hands-on, delivery-focused role with significant influence on how the business adopts standardised cloud processes. Key Responsibilities * Act as the functional SME for SAP SD and MM in a Public Cloud migration programme. * Drive fit-to-standard workshops, articulate gaps, and recommend cloud-compliant solutions. * Configure relevant SD/MM scope items within SAP S/4HANA Public Cloud. * Support integration with other modules: FI, PP, Procurement, and external logistics systems. * Contribute to data migration design, mapping and validation. * Prepare functional specifications for WRICEF objects where absolutely necessary (minimising customisation). * Lead testing cycles: SIT, UAT, regression. * Provide go-live support and ensure smooth transition to BAU. Required Skills & Experience * Proven experience as an SAP SD/MM consultant, ideally within S/4HANA (Public or Private Cloud). * Strong background in ECC with a clear understanding of differences and constraints in Public Cloud. * Experience in end-to-end implementations or migrations. * Strong knowledge of SD processes (Order-to-Cash, pricing, billing, delivery) and MM processes (Procure-to-Pay, inventory management, purchasing). * Understanding of master data, integration points, and cloud-driven standardisation. * Ability to work with both technical and business teams, translating requirements into practical cloud solutions. * Excellent communication skills and the confidence to challenge legacy ECC thinking where needed. Nice to Have * Experience with SAP BTP extensions or integrations. * Experience in agile delivery methodologies. * Familiarity with logistics execution or warehouse integrations.

SAP Supply Chain Consultant - EWM/ Extended Warehouse Management Location: London/ Manchester/ Birmingham Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: • You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways, • If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills In our team you will: • How to provide solutions to real world problems across a variety of industries., • How to help transform leading organisations and communities around the world., • The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance., • How best to develop your skills and hone your talents within an innovative technology environment We are looking for experience in the following skills: • 7+ years of experience in SAP EWM and/or TM or MM, • Lead in the New with innovative thinking, bringing industry best practices and latest trends in SAP EWM and/or TM or MM, • Experience in managing and mentoring junior consultants, supporting their skill development and career growth., • Capability to lead larger and more complex SAP EWM and/or TM or MM projects and contribute to the overall project strategy., • Strong project management skills, ability to manage project scope, timelines, and resources effectively., • Proven experience in managing client relationships and expectations, ensuring high levels of client satisfaction. Desirable Skills: • Experience with SAP S/4HANA, SAP S/4HANA Cloud, or SAP Fiori, and their impact on SAP EWM and/or TM or MM processes., • Proficiency in data migration and data integration between SAP and non-SAP systems., • Experience in handling international projects or working in a multi-cultural environment., • Experience with 3rd party integrated solutions and automation like ASRS, AGV, Pick by light., • Understanding of Industry 4.0 concepts and their application in warehousing and transportation.

What you’ll work on As 9fin’s first dedicated functional analytics hire you will partner across Finance, GTM (Sales + Sales Ops), Marketing and Operations. Working closely with 2 product analysts and 3 analytics engineers, you will turn CRM, finance and marketing data into decision-grade insights that move revenue, retention and unit economics metrics. • Design & own core datasets (dbt → BigQuery). Author and maintain dbt models, tests, docs and macros that produce production tables for accounts, opportunities, bookings, revenue recognition, customer events and marketing touchpoints., • Commercial performance & forecasting. Lead the development of commercial reports and analyses such as: bookings vs. pipeline reporting, quota attainment, ARR/MRR/NRR rollups, cohort retention, churn drivers, renewal/expansion analysis and short-term forecasting used in leadership reviews., • Acquisition & LTV analytics. Lead the expansion of our marketing and acquisition analyses including channel attribution, CAC, funnel conversion, cohort LTV and payback models., • Operational enablement & automation. Lead discovery with operational teams to define acceptance criteria and ROI. Develop alerts, workflows and self-serve tools that reduce manual effort, improve SLA attainment and surface leading indicators for operational action., • Dashboards and reporting. Design and ship executive and operational dashboards in Omni, create self-serve views, alerts and operational reports used by Sales, Finance and Marketing teams., • Metric governance & QA. Define and surface core business metrics (ARR, NRR, churn, LTV, CAC), and own the semantic layer so that stakeholders trust the numbers., • Ad-hoc, high-impact analysis. Rapidly investigate pricing, segmentation, funnel leaks, win/loss, and experiment outcomes; translate results into clear operational recommendations., • Enablement & documentation. Create playbooks, present findings to senior stakeholders, run training sessions as required About You You are a hands-on, senior individual contributor who prefers doing the work end-to-end from discovery to production and thrives on turning complex commercial problems into reliable data products. • Extensive experience in an analytical role supporting Sales, Finance, Marketing or GTM teams. Ideally in a B2B SaaS environment, • dbt & BigQuery: commercial experience developing DBT models on top of a modern data warehouse such as BigQuery or Snowflake, • Expert SQL: advanced query design, optimisation, and building reusable analytical datasets., • Modern BI: hands-on experience with a modern BI platform with integrated semantic layer (e.g Omni, Looker, Thoughtspot), • Python for analysis: practical experience with pandas/numpy and notebook-based workflows for LTV, attribution, simulations and experimentation analysis., • Domain expertise: deep, practical knowledge in one or more of the following functions & platforms: CRM (e.g. SalesForce), marketing (e.g. Hubspot), Finance, Sales, • Metric design & governance: owns semantic models and definitions that govern a single source of truth for core business metrics such as ARR/NRR/churn/LTV/CAC. Bonus points if you have implemented tests or validation to ensure those metrics can be trusted across all teams., • Strong communicator: can translate complex analysis into concise narratives for executives and operators and drive decisions through structured storytelling., • Bias for impact: prioritises work that improves forecast accuracy, reduces CAC, drives retention, or materially accelerates time-to-insight. Our benefits We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance • Competitive Salary (our salary bands are benchmarked at the top end of the market), • Equity options, • Pension (your minimum contributions are 4% with 9fin matching up to 7%), • Private Medical Insurance, • Paid sick leave with Income Protection for long periods of illness, • Group Life Assurance, • Season Ticket Loan & Cycle to Work schemes Time off • 25 holiday days per year, • Local public holidays (with the ability to exchange them for alternative days), • Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work, • Work abroad for up to 3 months a year, • 1 month paid sabbatical after 5 years of service, • Enhanced parental leave&flexible working arrangements available Training & Culture • Professional learning and development budget, • Quarterly team socials, • Summer and Winter company social events A note from the hiring manager At 9fin, data isn’t just a support function; it’s at the core of our product. You’ll be surrounded by smart, curious people who are passionate about using data to make better decisions, improve our product, and create meaningful impact. If you’re looking for autonomy to own high-impact initiatives from conception through to delivery, and the opportunity to influence the entire organisation, then 9fin might be the perfect fit for you. I’d love to hear from you, apply now to learn more! – Rory, Analytics Engineering Manager

As a member of the ShipBob Team, you will... • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob., • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights., • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote – United Kingdom Role Description: The Director, Merchant Success of International Markets will lead a team comprised of a Manager and Merchant Success Managers within the EMEA and Australia markets who drive the success and growth of ShipBob’s customer accounts. The ideal candidate will have a successful track record in full lifecycle success management, with an emphasis on steering engagement, adoption, and advocacy. You will handle complex escalations, lead team member growth through real-time coaching and development, and ensure your team champions the customer experience. Additionally, you will work closely with the global Merchant Success leadership team to create strategic programs around retention, advocacy, and engagement to help the team expand and build new relationships with executive stakeholders. This leader will play a key role in strengthening and elevating our international markets by building structure and consistency to set-up emerging markets for lasting success and growth. This role reports to the Vice President, Merchant Success. What You’ll Do: • Establish a unified operating model across Europe and APAC, ensuring consistent processes, playbooks, merchant engagement standards, and performance expectations that are aligned to the Global Merchant Success framework., • Serve as the strategic escalation and retention owner for international markets, inspiring rigor around churn identification and mitigation programs., • Build and scale the international talent model, with a focus on upleveling strategic relationship management capabilities and establishing a repeatable approach to team development in a remote-first environment., • Create the foundation for Mid-Market readiness internationally, ensuring we have the expertise, operational rigor, and customer-centric engagement model required to handle complex, cross-border merchant needs., • Partner closely with Operations and Revenue cross-functional leaders to deliver a seamless experience for merchants., • Oversee multiple Merchant Success leaders and individual contributors to prioritize key targets including merchant optimization, retention, and satisfaction., • Partner closely with Merchant Success leadership team to develop and execute strategic plans at scale to enhance merchant satisfaction, retention, and growth., • Coach the team to create exceptional experiences that deliver value and ROI for ShipBob’s customers, achieving both portfolio and individual developmental goals., • Define clear goals and expectations and lead the team in achieving them., • Maintain a deep understanding of customer pain points and issues and champion solutions throughout the organization., • Closely collaborate with key internal partners including Pricing, Product, Operations, and Revenue to deliver merchant and business outcomes., • Manage complex escalations, as needed, and coach the team on how they can handle escalations more efficiently., • Maintain a deep understanding of ShipBob’s products, our industry and how our solutions deliver value for our customers., • Retain and grow the revenue for existing ShipBob customers, owning the net retention rate of your customer base., • Run key initiatives for margin health with your team., • Additional duties and responsibilities as necessary. What You’ll Bring To The Table: • Experience leading high-performing teams., • Experience managing a book of business in a current or past role., • Ability to coach, support, and develop talented Managers and individuals within Merchant Success., • Ability to inspire Merchant Success Managers and Managers to expand and build new relationships with senior business owners and executive stakeholders., • Promote a customer-centric culture focused on mitigating risk and delivering positive revenue outcomes., • Experience driving strategic initiatives through cross departmental networking and collaboration. Perks & Benefits: • Medical and Wellness Benefits, • Life Assurance, • Income Protection, • Pension Scheme, • See Our High-Performing Culture >>>___ (@lifeatshipbob) We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (___). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Join Capita Public Service as HR & Payroll Services Lead Capita is seeking an experienced HR & Payroll Services Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across a multi-phase transformation programme, underpinned by a newly implemented ERP platform and a comprehensive solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing HR & Payroll services for a major transformation programme? Apply now and help shape the next generation of service excellence at Capita! What you'll be doing Reporting to the Operations Workstream Lead, you will lead the design and implementation of HR & Payroll services, ensuring seamless integration with client requirements and Capita's solution capabilities. You will contribute to the creation of the Service Blueprint and High-Level Operating Model, then oversee detailed service design and operating models for HR & Payroll. You will manage a team of Functional Analysts and SMEs, facilitate workshops with client and third-party stakeholders, and ensure service designs meet KPIs, SLAs, and user experience standards. This role also involves supporting service transition planning, dress rehearsals, and early operational rollout to ensure successful adoption. Key Responsibilities • Contribute to the creation of the Capita Service Blueprint and High-Level Operating Model for HR & Payroll, • Lead workshops with client and third-party SMEs to integrate service elements and resolve design conflicts, • Develop detailed service designs and operating models focused on user experience and performance standards, • Provide input to training and testing teams to ensure alignment with service procedures, • Ensure service design aligns with Capita and ERP solution capabilities to minimise bespoke development, • Present service design updates in the End-User Forum and facilitate stakeholder consensus, • Participate in Payroll Parallel Run exercises to validate service readiness, • Support transition planning and lead dress rehearsals ahead of service cutover, • Resolve service-related issues during early operational rollout and support service operatives Essential Skills & Experience • Extensive experience in leading sizeable operational teams and delivering shared services into a complex client organisation, • Expertise in HR & Payroll service design and operating model development, • Experience in large-scale, multi-party implementation programmes, • Strong client relationship management and stakeholder engagement skills, • Ability to manage TUPE transfers and drive workforce engagement, • Experience in phased service transition planning, testing strategies, and hypercare support, • Ability to work remotely and travel to UK-wide Capita locations as required Desirable Skills & Experience • Experience with Oracle Fusion ERP service design, • Experience working with global technical delivery partners and ERP partners, • Multi-year experience in user experience-based service design, • Knowledge of WCAG 2.2 Accessibility standards and testing tools, • Familiarity with Government Digital Service (GDS) methodology and accessibility standards, • Experience creating Service Blueprints, Operating Models, and SOPs using UX design methodology About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences What's in it for you? • Competitive salary plus benefits, • Home-based position, • 23 days' holiday (rising to 27) with the opportunity to buy extra leave, • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice, • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more, • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology, • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always ‍ Fearless innovation ✅ Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds

Who we are: Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR. But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact. Whether you're on the warehouse floor or behind a screen, you’ll find: • Strong connections with colleagues who support and celebrate you., • Fast growth in a company that’s expanding across Europe, the US, and Asia., • High energy in a dynamic environment where no two days are the same. So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you. Behind the scenes is where the real excitement begins. Ready to join us? Tasks and responsibilities: PURPOSE OF THE JOB At Bleckmann, engineering excellence and innovation are at the core of our ability to deliver world-class & cost-optimized logistics solutions. As a Senior Warehouse Solutions & Tender manager, you are the design authority for complex, multi-site, and automation-heavy warehouse solutions. You will independently lead the end-to-end solutioning lifecycle - from data discovery and flow design to financial modelling, risk management, and executive-level defence of the solution in competitive tenders. You will represent Bleckmann in orals and deep-dives with sophisticated customer stakeholders (including consultants and industry experts), bringing the credibility, clarity, and composure needed to win. You will set standards, mentor peers, and partner closely with Commercial, Implementation, Automation, IT/WMS, and Operations to ensure what we sell is operationally sound, cost-optimised, scalable, and implementable. Your expertise in warehouse design and process improvement will directly contribute to increasing efficiency, reducing costs, and ensuring scalability in our logistics operations. Through these responsibilities, the role ensures that Bleckmann continues to lead in logistics automation, delivering cost-effective and innovative engineering solutions that drive operational excellence. MAIN ACCOUNTABILITIES End-to-End Solution Design & Architecture (65%) • Activities:, • Lead autonomous design for complex warehouses (brownfield & greenfield), including layout, storage strategies, slotting, picking/packing concepts, value-added services, and outbound sortation., • Develop material flow concepts and capacity sizing across inbound, put-away, replenishment, picking (GTP/PTS/zone), packing, returns, and dispatch., • Evaluate and integrate automation (AMRs/AGVs, shuttle/ASRS, pouch/sorters, conveyors, put-walls, goods-to-person) with WMS/WES/WCS orchestration., • Produce design documents (process maps, functional specs, 3D/2D layouts, heatmaps), data books, and design-to-assumptions registers., • Scope of Authority:, • Acts as Design Authority for assigned pursuits/projects, owning feasibility, risks, and solution integrity prior to commercial commitment., • Recommends technology/vendor options and phase?in roadmaps; triggers due?diligence requirements to close data gaps., • Signs off the design pack (including key assumptions) for internal approvals and customer submission., • Performance Indicators:, • Design accuracy: variance of modeled vs. actual volumes, labor, and throughput within agreed tolerances post go?live., • Solution robustness: SLA adherence in ramp and peak; % of mitigated single?points?of?failure., • Quality of design pack: completeness at handover; reduction in design?originated change requests during implementation. Tender Leadership & Client Defence (35%) • Activities:, • Act as solution owner on large RFPs/RFIs (>€10–€30m capex / >30k m²), orchestrating the response with Bid Management and Commercial., • Build compelling storylines and defend design choices in orals with consultants/experts ., • Drive due diligence: clarify data gaps, stress-test demand scenarios, define service envelopes, and translate SLAs into capacity & labour profiles., • Maintain assumption/risk/dependency register and mitigation plans., • Scope of Authority:, • Authority to represent Bleckmann as design authority in client-facing sessions., • Decision-making power on solution positioning and technical-commercial trade-offs., • Influence pricing guardrails and risk mitigation strategies., • Performance Indicators:, • Win rate for complex tenders., • Consultant evaluation scores and client feedback during orals., • Reduction of red flags in technical reviews. Profile: 1. Technical Expertise: • Deep knowledge of warehouse operations & layout design, process engineering, MTM/time study, and productivity modelling., • Data analysis skills to support design decisions and process improvements., • Solid grasp of SLAs & operational KPIs (OTIF, dock-to-stock, pick rates, order cycle), workforce planning, and safety & compliance in a 3PL environment, • Hands-on with AutoCAD (or equivalent), simulation/digital twin tools (e.g., AnyLogic/FlexSim/…), and advanced Excel/BI (scenario & sensitivity modelling)., • Proven experience across WMS/WES/WCS and automation (AMR/ASRS/shuttle/pouch/sorter/conveyor) 2. Experience & Education: • Professional Experience: 8–12+ years in warehouse solution design / supply chain engineering, with lead ownership of large, automation-heavy tenders and designs (>€10m capex or equivalent complexity), • Solid Track record in competitive RFPs with consultant-led evaluations; confident presenting to C-suite and challenging expert audiences, • Educational Background: Bachelor’s or Master’s in Industrial Engineering , Supply Chain Management, Logistics, or a related field. 3. Commercial & Financial Acumen • End-to-end TCO thinking: capex/opex trade-offs, payback/NPV, cash-flow and ramp curves, and risk-priced options., • Familiarity with contract structures (SLA penalties/bonuses), pricing guardrails, and phaseable solutioning. 4. Personal Qualities & Soft Skills • Leadership & Influence: Executive presence and clear, persuasive communication, able to “walk the room” in orals and design defences., • Strategic & Analytical Thinking: Capable of developing data-driven warehouse strategies and optimizing logistics flows., • Problem-Solving Mindset: Practical and hands-on approach to overcoming warehouse design and implementation challenges., • Communication & Stakeholder Management: Strong ability to present warehouse concepts, layouts, and optimizations effectively to internal teams and customers., • Global Mindset: Ability to work across international warehouse sites, ensuring cultural awareness and operational alignment. 5. Communication Skills • Language Proficiency: Language Proficiency: Fluent in English (written & verbal); Dutch is a plus. 6. Additional Requirements • Interest in New Technologies: A high interest in staying abreast of the latest technologies and innovations in the field of warehousing., • Mobility: Willingness to travel occasionally for supplier engagements and site visits. What do we offer ? Cultural Fit: The 4 E’s of Bleckmann • Entrepreneurship: Brings a proactive, opportunity-driven mindset. Able to spot and act on AI opportunities that create value for Bleckmann and its clients., • Expertise: Demonstrates deep knowledge and credibility in AI, data, and transformation. Shares insights and builds confidence across teams., • Energy: Operates with drive, resilience, and a hands-on attitude. Motivates others and maintains momentum even in complex or ambiguous situations., • Engagement: Builds strong relationships across the organisation. Listens, connects, and collaborates with authenticity and purpose.

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