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hackajob is partnering directly with Redgate Software to hire for this role. At a Glance Location: Cambridge In-office expectation: Hybrid Employment type: Permanent Salary: £45,000-£55,000 Why this role exists: To be a trusted advisor to managers, helping them navigate important conversations, build high-performing teams, and connect People Partnering with People Operations while driving continuous improvement. About Redgate Redgate brings together people who want to do their best work in an environment built on trust, accountability, and collaboration. We build solutions that help data professionals securely manage the data and databases their organisations depend on, a space that's only becoming more critical as systems scale, data regulations increase, and AI adoption accelerates. AI at Redgate By 2028, Redgate will operate as an expert-plus-agent company: domain experts amplified by AI, delivering customer value at a pace our peers can't match. AI handles the heavy lifting, our people control the judgement. Everyone at Redgate works with Claude, giving you access to the best AI tools from day one. Why Join Our People Team ? You'll own a caseload that matters, with real autonomy to use judgement rather than just follow process. ? You'll work closely with managers and People Partners across the business, building relationships that give you visibility into how the company really operates. ? There's a clear next step from this role into People Partnering, and genuine support to build the experience and capability to get there. About the Role This role sits at the centre of how Redgate supports its people managers day to day. You'll own employee relations casework across the UK and EMEA, from probation reviews and absence conversations through to informal disciplinary and grievance resolution, using your judgement to know when a case needs to stay with you and when it needs to go to a People Partner. Alongside the casework, you'll be a regular sounding board for managers, coaching them through difficult conversations and building the kind of trusted relationship that means they come to you before a small issue becomes a bigger one. ? Real ownership over ER casework, with the judgement to triage and escalate as needed ? A direct line into shaping how legislative and policy change gets embedded into everyday manager practice ? Scope to design and deliver the training and communications that build manager confidence across the business ? Genuine opportunity to pilot AI and automation in People Partnering work, and see those pilots through end to end What Makes You a Great Fit ? Solid grounding in independent employee relations casework, such as probation, absence, or informal disciplinary and grievance matters, gained as an HR or People Advisor or in a similar role ? Sound working knowledge of UK employment law, with a demonstrated ability to translate legislative change into practical, everyday guidance ? Confidence supporting managers across other territories, such as Berlin, Amsterdam, and Australia, adapting your advice to different local employment contexts ? A confident and credible communicator, able to coach and constructively challenge managers at all levels ? Experience designing and delivering training or engagement sessions to a manager population ? Highly organised, with the ability to manage a busy and varied caseload with accuracy and sound judgement What We Offer ? Salary range: £45,000-£55,000 ? Hybrid working: home and Cambridge office ? Monthly wellbeing allowance and generous paid time off ? Genuine investment in learning, development, and career progression ? Private health insurance Link to full benefits page here What Happens Next? ? Your application will be reviewed by a person. We don't use AI or automated tools to assess applications, and every profile is read by one of our Talent Partners. ? You'll hear back within a few days. Whether it's a next step or a no, we aim to respond promptly so you're not left wondering. ? Our interview process is straightforward and consistent. You'll find more detail on our typical hiring process below, so you know what's coming and why. Belonging at Redgate We believe that people do their best work in an environment built on respect, fairness, and trust, and that diverse perspectives lead to better outcomes. Redgate is an equal opportunity employer, and we make hiring decisions based on skill, potential, and alignment with our values. You can read more about how we approach belonging and inclusion at Redgate on our Belonging at Redgate page here. TPBN1_UKTJ

Be the first step in a learners journey Were looking for a proactive and compassionate Student Support Coach to join our Prison Education team. This is a key front-facing role where youll support learners from their very first interaction with education, helping them access opportunities, overcome barriers, and stay engaged in learning. As the first point of contact for learners, youll play a vital role in shaping positive first impressions, supporting induction, and ensuring every learner is set up for success. What youll be doing Induction & Assessment Deliver a warm and professional welcome to learners entering education Lead screening and assessment processes during induction Gather learner history and assess starting points Deliver engaging induction sessions to maximise participation and engagement Learner Engagement & Support Provide ongoing pastoral support to improve learner retention and achievement Build relationships with learners to understand goals and barriers Support learners at risk of disengagement and track interventions Use trauma-informed approaches to support learners effectively Progression & Guidance Offer advice and guidance on available courses and learning pathways Promote education opportunities, including Open University and distance learning Support applications and liaise with tutors and external organisations Ensure learners are enrolled on courses aligned to their sentence plans Administration & Operations Maintain accurate learner records and data across prison systems Support enrolment, registers, exams, and invigilation processes Coordinate with internal teams and partner agencies Help maintain systems for the smooth running of the education centre Teamwork & Flexibility Work collaboratively with tutors, support staff, and prison teams Support peer mentors and learner development activities Provide cover across the team, including admin and induction duties where required Contribute to achieving contract KPIs and standards What were looking for Essential NVQ Level 2 in Business Administration (or equivalent) Level 3 qualification in supporting individuals with learning disabilities (or equivalent) Strong IT skills and ability to manage and analyse data Excellent organisational, communication, and interpersonal skills Ability to motivate and engage learners, particularly those with barriers to education Experience in administration and working with individuals with additional needs or trauma High attention to detail and ability to manage records accurately Understanding of safeguarding, equality, and data protection Desirable Information, Advice and Guidance qualification Experience in prison or secure environments Experience of exam invigilation and multi-agency working Knowledge of OFSTED EIF Why join us? Play a crucial role in supporting learner engagement and achievement Be part of a collaborative, supportive education team Develop experience in prison education and learner support Access ongoing training and development opportunities Our values Were looking for people who demonstrate: Customer First supporting learners to improve their lives True North acting with integrity Own It taking accountability Improve to be the best striving for excellence Apply now If youre passionate about supporting learners and making education accessible, wed love to hear from you. TPBN1_UKTJ