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9 Month Maternity Cover - Night Enabling Support Worker - (Female only) Location: Norwich Salary: £13.32 per hour Hours Per Week: 40 Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. Are you the candidate we are looking for? At Shaftesbury John Grooms Court we are recruiting for Night Enabling Support Workers. Due to service requirements, only female candidates will be considered. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Night Enabling Support Worker it will be your role to provide support and encouragement, by taking direction from both the person supported and the person centred support plan. You will be required to maintain accurate records while at work in line with the service requirements. You may also be required to administer personal care and medication. John Grooms Court, Norwich, is a residential home for adults with physical and intellectual disabilities. This service provides 25 single-occupancy, self-contained flats plus two flats for two people. Shaftesbury’s homes in England deliver residential support and nursing care for people with physical and/or intellectual disabilities. We are committed to creating caring communities that promote inclusion and wellbeing for the people we support. We combine enabling support with a vibrant home life, and maximise opportunities for residents to enjoy a full and independent life. Benefits of working at Shaftesbury At Shaftesbury, we know that our workers are our greatest asset. We’re proud to have some of the best and most committed staff in the sector – and we want to attract more people like you to work with Shaftesbury. We’re now offering even more great benefits to reward the work of our wonderful staff, which is listed below: * Welcome to Shaftesbury bonus of £500 on completion of a successful probation (terms apply) * Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement. * Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. * We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. * Excellent training package provided for all staff. * Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. * Pension Scheme. * Access to our employee assistance program. Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application

Social Worker | Adults | Norfolk County Council Up to £43.38ph | High-Level Complexity & Autonomy Are you a seasoned Adult Social Worker looking for a high-yield locum contract that rewards clinical expertise? Norfolk County Council is seeking high-caliber practitioners to join their Adult Social Care teams. This is a mobile, community-based role designed for those who thrive on autonomy and complex casework. The Role: Complexity and Autonomy This position goes beyond basic care planning. You will manage a specialist caseload that requires sophisticated risk management and a strengths-based approach. Lead Safeguarding: Take the helm on complex Section 42 investigations, multi-agency policy implementation, and high-risk capacity/Best Interest issues. Strategic Planning: Coordinate and monitor care packages, advocating for service users to ensure outcomes are met, not just recorded. Expert Reporting: Provide high-level written reports for court proceedings, case conferences, and other legal arenas. Clinical Leadership: Offer practice guidance to less experienced staff and supervise competency-based learners or students. Integrated Working: Drive inter-disciplinary relationships to ensure seamless, cost-effective service delivery across Norfolk. What We Are Looking For To command the top-tier rate of £43.38ph, you must demonstrate: Advanced Practice: Significant experience in Adult Social Care and deep knowledge of the Care Act 2014. Risk Mastery: Proven ability to navigate complex family dynamics, conflict, and problematic safeguarding scenarios. Professional Ambition: Candidates ready to undertake AMHP, BIA, or Practice Educator training are highly valued. Mobility: A full driving license and access to a vehicle are essential for traveling across the county. The Locum Advantage with SW Locums Market-Leading Pay: One of the most competitive hourly rates currently available in the East of England. Professional Evolution: Access to Norfolk’s Continuing Professional Development (CPD) strategy and inter-agency training. Dedicated Support: Benefit from our agency’s fast-track compliance and direct link to Norfolk County Council hiring managers. Apply Now High-rate roles within Norfolk County Council are in high demand. If you have the experience to lead complex cases and the drive to deliver strengths-based support, get in touch today

Support Worker – Make Every Shift Matter Are you looking for a career where no two days are the same, your work truly changes lives, and you’re supported every step of the way? We’re seeking passionate, caring Support Workers to join our friendly agency team, working across a variety of clients and settings. Why Join Us? ✨ Variety – From supporting families in crisis to helping young people build confidence and independence, every shift is different. Flexibility – Choose shifts that fit around your life: days, nights, and sleep-ins available. Meaningful Work – Make a genuine difference in the lives of children, young people, and families. Supportive Team – Join a fun, welcoming agency that values you and your wellbeing. Your Role: ✔ Provide compassionate, person-centred care and support ✔ Encourage independence, confidence, and positive outcomes ✔ Work across diverse environments with children, young people, and families ✔ Be a calm, reliable presence when it matters most What We’re Looking For: Caring, resilient, and motivated individuals Previous support work experience is an advantage—but not essential (full training provided!) A positive attitude and adaptability to different people and situations Locations: Multiple client settings – giving you real variety and valuable experience Pay & Benefits: Competitive rates plus enhancements If you want a role that’s rewarding, flexible, and never boring, we’d love to hear from you. Apply today and start making a difference

Hales Group are currently seeking a Recycling Operative to join our client based in Norwich area. We are looking for someone who is a team worker, happy with outdoor manual work, and can deliver a high standard of customer service. What You’ll Be Doing Providing helpful, friendly assistance to customers using the recycling facilities Carrying out manual handling tasks safely and efficiently Maintaining a clean, organised, and safe working environment Supporting colleagues with general site duties as required Completing any necessary training to develop your skills Occasionally assisting at other local sites when needed What We’re Looking For Confident with manual handling and comfortable working outdoors A positive, proactive attitude with strong customer service skills Reliable, hardworking, and a genuine team player Access to your own transport (essential due to site locations and travel requirements) Job Details Location: Norwich area Hours: 8:45am – 4:15pm Rota: Monday to Sunday (weekly bookings available) Updated Pay Rates: £12.71/hour – Monday to Friday £15.88/hour – Saturday £19.06/hour – Sunday Contract Type: Temporary ongoing Why Work with Hales Group? When you join Hales Group as a temporary worker, you’re supported by a team of experienced, dedicated consultants who genuinely care about finding the right role for you. We offer: Holiday pay Expenses scheme Personal accident insurance Pension scheme Access to future job opportunities We also retain basic application details to support equal opportunities monitoring and to share suitable roles with you in the future. If you prefer us not to keep your information, simply contact your local branch

PERMANENT* Occupational Therapist – ADHD/Autism/Dyslexia/Dyscalculia Hybrid - On site clincs at NR3 1YE Salary - £30,000 to £55,000 DOE Description Service Care Solutions are proud to be recruiting for an experienced Occupational Therapist to join a purpose-driven neurodevelopmental service transforming autism and ADHD care across East Anglia. Working within a supportive multidisciplinary team, you will contribute to high-quality diagnostic assessments for children and young people. This hybrid role combines remote developmental history interviews with face-to-face structured observations at clinic bases. Through Service Care Solutions, you’ll join an innovative organisation that embraces digital workflows, smart report-writing tools and a custom-built electronic health record system to reduce admin time and maximise clinical impact. Ongoing training, IT support and a collaborative culture ensure you are fully supported at every stage. Responsibilities Conduct face-to-face structured observations as part of neurodevelopmental assessments Complete remote developmental history interviews with parents and carers via Zoom Participate in peer MDT diagnostic discussions, with senior clinical support where required Deliver clear, compassionate diagnostic feedback to families Produce accurate, high-quality clinical reports and formulations using smart tools Meet service KPIs through effective caseload management Provide clinical supervision (where applicable) Travel to clinic bases for in-person assessments (hybrid roles) Requirements Minimum 1 year’s professional registration with HCPC, NMC, GMC or Social Work England HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse GMC – Medical Practitioners Social Work England – Social Worker At least 1 year’s experience conducting autism and/or ADHD diagnostic assessments in CYP Strong understanding of differential diagnosis in neurodevelopmental presentations In-depth knowledge of DSM-5 criteria for autism and ADHD Experience using tools such as ADOS-2, ADI-R or equivalent Eligibility to work in the UK How to Apply In return, you’ll receive competitive salary (DOE), annual reviews, pension contributions, 28 days’ annual leave plus bank holidays (and your birthday off), private healthcare, CPD opportunities, supervision and access to a collaborative clinical network. If you’re looking to make a genuine difference in neurodevelopmental care, Service Care Solutions would love to hear from you. Why Join Service Care Solutions? £250 Welcome Bonus • We are offering a Welcome Bonus of £250, paid after completion of 150 hours (or equivalent) in your new placement. Refer a Friend (Earn up to £750 per Referral) • Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral. To Apply: Please contact Chris on using the below details: E: (url removed) T: (Apply online only)

PERMANENT* Speech & Language Therapist – ADHD/Autism/Dyslexia/Dyscalculia Hybrid - On site clincs at NR3 1YE Salary - £30,000 to £55,000 DOE Service Care Solutions are proud to be recruiting for a Speech & Language Therapist (Neurodevelopmental) on behalf of a leading independent provider of autism and ADHD assessments across the UK. This innovative service delivers high-quality, evidence-based neurodevelopmental assessments for children, young people and adults through both NHS-funded and private pathways. Through Service Care Solutions, you’ll join a passionate multidisciplinary team dedicated to delivering timely, accurate diagnoses and improving long-term outcomes for families. The organisation is committed to clinical excellence and clinician wellbeing, equipping staff with cutting-edge digital systems, smart report-writing tools and in-house IT support to reduce administrative burden and enhance clinical impact. Responsibilities Conduct face-to-face structured observations as part of neurodevelopmental assessments Complete remote developmental history interviews with parents and carers via Zoom Participate in collaborative MDT diagnostic discussions (with senior support where required) Deliver clear, compassionate feedback to families Produce accurate, high-quality diagnostic reports using smart report-writing tools Meet service KPIs through effective caseload management Provide clinical supervision where applicable Travel to clinic bases for in-person assessments (hybrid roles)Requirements Minimum 1 year’s professional registration with HCPC, NMC, GMC or Social Work England HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse GMC – Medical Practitioners Social Work England – Social Worker At least 1 year’s experience conducting autism and/or ADHD diagnostic assessments in CYP Strong understanding of differential diagnosis in neurodevelopmental presentations In-depth knowledge of DSM-5 criteria for autism and ADHD Experience using tools such as ADOS-2, ADI-R or equivalent Eligibility to work in the UK How to Apply In return, you’ll receive competitive salary (DOE), annual reviews, pension contributions, 28 days’ annual leave plus bank holidays (and your birthday off), private healthcare, CPD opportunities, supervision and access to a collaborative clinical network. If you’re looking to make a genuine difference in neurodevelopmental care, Service Care Solutions would love to hear from you. Why Join Service Care Solutions? £250 Welcome Bonus • We are offering a Welcome Bonus of £250, paid after completion of 150 hours (or equivalent) in your new placement. Refer a Friend (Earn up to £750 per Referral) • Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral. To Apply: Please contact Chris on using the below details: E: (url removed) T: (Apply online only)

Clover Care Group is one of the UKs leading provider of complex care service across the UK. The company is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. Our Regulated Activity is the Treatment of Disease, Disorder, or Injury (TDDI). We strongly believe that “The best People Care” and that is exactly what we do Job Overview We are seeking compassionate and dedicated Support workers to provide high-quality care and assistance with complex care patients in their family home in Norwich. The roles involves supporting the service users with various complex care needs and are to start as soon as possible. Previous experience in senior care and complex care will be advantageous. This position offers an opportunity to make a meaningful difference in people's lives through personalised care and support. You will be given your working rota 3 months in advance and paid weekly. Duties • Assist with daily living activities such as personal hygiene, dressing, and mobility, • Provide specialised care for individuals with complex care, or other cognitive impairments, • PEG Feeding, • Suctioning, • Ventilator experience, • Support with medication administration following prescribed guidelines, • Prepare nutritious meals tailored to individual dietary requirements, • Manage behaviour effectively through compassionate behaviour management techniques, • Offer emotional support and companionship to clients of all ages, • Drive clients to appointments or activities when necessary, ensuring safe transportation, • Catheter Care, • Administer first aid in emergency situations and follow health and safety protocols Requirements • Experience in Complex Care, assisted living or home care is desirable, • Knowledge of patient care procedures including medication administration and first aid, • Familiarity with Brain Injury, Spinal, degenerative diseases, chronic fatigue syndrome, and senior care practices., • Ability to handle heavy lifting safely when required, • Valid driving licence for transportation duties, • Compassionate nature with excellent communication skills, • Ability to manage challenging behaviours with patience and professionalism, • Flexibility to work shifts that may include evenings or weekends if needed, • Relevant qualifications in caregiving or health & social care are advantageous but not essential This role is ideal for caring individuals committed to improving the quality of life for others through dedicated support and compassionate service. Job Types: Full-time, Part-time Work Location: In person

We are currently looking for multiple Support Workers in and around the Norwich area. We have on going vacancies, permanent and ad hoc shifts available. Responsibilities for a Support Worker: * Making meals, drinks and snacks where necessary * Supporting with household and domestic tasks, such as laundry, shopping, cleaning and financial transactions such as paying bills * Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing * Helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required * Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives Experience/Qualifications for our Support Workers: * Mandatory Care Certificate (Training can be provided) * Strong communication and interpersonal skills * Attention to detail and ability to follow instructions * Enhanced DBS (Assistance provided) Other Information: * Multiple shifts on offer – days, nights & weekends * Pay - £14.50 - £16.20 per hour If you are interest in our exciting Support Worker opportunity in Norwich please apply and a member of the team will contact you. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role

We are currently recruiting for a Casual Area Security Officer to join the G4S team, covering the Kings Lynn and Wisbech areas. This will be to cover 4 to 5 sites within the area, where you will act as a security officer on site. With knowledge of a range of different sites, it will give you great opportunities for progression and gaining transferable skills from the different customers! Contract Information: Pay Rate: £14.20 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA Licence: Security Guarding or Door Supervisor Licence (desired), however, training is available for the right candidate. You must hold a full UK manual driving and your own car is needed for this position. Your Time at Work As a Casual Area Security Officer, your duties will include: • Travelling to 4 or 5 different sites, within a 20-mile radius of the Kings Lynn and Wisbech areas - Meet and greet staff and visitors and ensure they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker • To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits • 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G283) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Adult’s Social Workers, Older People and Physical Disability Team, Norfolk Pay rate – £34 per hour Contract roles – OPPD Team Pertemps are recruiting for experienced Adult’s Social Worker in Norfolk This is to work in a Older People and Physical Disability The role involves managing a varied community caseload, including complex situations, safeguarding enquiries, Mental Capacity Act assessments, and Care Act responsibilities. You will contribute to timely, proportionate assessments and outcome focused planning, ensuring that people receive the right support at the right time. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on (phone number removed) or email (url removed) for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager

Adult Social Worker – Norfolk Contract Role Norfolk £43.38 LTD per hour (inclusive of holiday pay) £34 PAYE per hour (exclusive of holiday pay) Job Purpose We are seeking an experienced and dedicated Adult Social Worker to join a dynamic team in Norfolk. You will work collaboratively with individuals with complex needs to develop support plans that maximise independence, promote choice, and help achieve personal outcomes. You will deliver an integrated approach to assessment and care planning, working closely with key partners across health and social care. Key Responsibilities Manage a varied caseload, undertaking assessments under the Care Act and relevant legislation using a strengths-based approach Develop, coordinate, and review care and support plans to ensure outcomes are achieved Support individuals to assess and manage risks within their community Lead Safeguarding Adults investigations in line with multi-agency procedures Handle complex cases involving safeguarding concerns, capacity, and best interest decisions Prepare professional reports for court, case conferences, and other formal settings Promote safeguarding awareness and maintain up-to-date knowledge of current legislation and best practice Work collaboratively with service users, carers, and multidisciplinary teamsAbout You Qualified Social Worker with relevant registration Strong experience within Adult Social Care Confident managing complex cases and safeguarding enquiries Excellent assessment, communication, and report-writing skills Ability to work independently and as part of a teamApply Now Email: (url removed) Call: (phone number removed)

support worker – Interaction Health and Social Care know that by looking after our Support workers, they will look after our customer’s, it really is that simple. We recruit our Support workers based on values, so if you possess a genuine desire to make a difference, we would love to hear from you. As a Support worker, you will commit to Delivering care with our customers enabling them to live independently close to family and friends, supporting them with all aspects of daily living. The Roles and Responsibilities of the job: • To assist Client with all areas of personal care and hygiene., • To assist Client with all aspects of mobilising and transfers as per her bespoke support plans., • To support with meal planning and food and drink preparations., • Encouraging Client to be as independent as possible., • To follow all care and support and therapy plans., • To support Client to identify/plan activities, • To facilitate and follow risk management plans and inform the Case Manager of any concerns or changes required., • To complete all necessary recordings and daily notes., • To complete all required training and attend team meetings and supervisions when arranged., • To follow all policy and procedures and agreed team policies Please call us on (phone number removed) Job Type: temp agency work Salary: £12.71 per hour

Job Overview We are currently recruiting experienced Band 3 Senior Care Workers / Team Leaders to join our dedicated teams across a group of residential care homes throughout Norfolk. This role is ideal for an experienced Care Worker ready to take the next step in their career, supporting the delivery of high-quality, person-centred care while assisting with the leadership of the care team. As a Band 3 Senior Care Worker, you will help supervise staff on shift, ensure care plans are followed, and provide hands-on support to residents. Key Responsibilities • Lead and support the care team during shifts, • Deliver high-quality person-centred care to residents, • Assist with the development and implementation of care plans, • Administer or supervise medication where trained, • Maintain accurate care documentation and reports, • Support residents with daily living activities including personal care, • Liaise with healthcare professionals, families, and management, • Ensure safeguarding and health & safety policies are followed, • Act as a role model and mentor to junior care staff Requirements • Previous experience as a Senior Care Worker, Team leader or experienced Care Assistant, • NVQ Level 2 or 3 in Health & Social Care, • Experience working in residential or elderly care settings, • Strong leadership and communication skills, • Good understanding of safeguarding and care standards, • Ability to lead shifts and support staff effectively, • Right to work in the UK, • Enhanced Child and Adult DBS – preferably on the update service Desirable • Medication administration training, • Experience supervising staff, • Knowledge of CQC standards and compliance What We Offer • Competitive pay aligned with Band 3 equivalent, • Flexible working options How to Apply If you are passionate about delivering excellent care and are ready to take on a Senior Care Worker / Team Leader role, we would love to hear from you. Please apply with your CV and a brief covering statement outlining your experience

We are seeking enthusiastic, reliable individuals to join teams across the UK. Seasonal Support Operatives Requirements: Full driving licence Highways Worker Passport Preferred Requirements CSCS Card Ideally: Forklift & Telehandler licences Safety Critical Medical (Highways) First Aid Training Role Overview: Operating a flatbed van Managing equipment Supporting spray and gritter drivers Ideal Candidates Will Have: A positive, proactive attitude Willingness to learn Strong teamwork and communication Reliability and pride in their work Ability to work independently or as part of a team Contract Details Seasonal work from April to September, with 6–8 months including training and mobilisation. Positions are nationwide, with head office in Norfolk. Apply Now If you’re motivated and ready to contribute to a growing, respected company, we’d love to hear from you. Contact: Jessica – Highbury Recruitment Ltd (phone number removed) (url removed)

Are you looking for a new role in the Financial Services sector, would you like to join a well-established Financial Planning firm who have an excellent working environment where you are well looked after and valued, well look no further… My client based on the outskirts of Norwich, who has been trading since 2010 are looking for an experienced Administrator with a strong background of working in an IFA Practice setting or a similar Financial services role, to join their friendly group of existing staff. The ideal candidate will have a minimum of two years’ experience working in the sector and have previously used the back-office system intelligent office as well as knowledge of the platform such as Transact, Standard Life, Elevate and OMW (desirable, not essential). Above all else, you will be a great person to work with, a hard worker and a team player. My client offers advice with regard to pensions, SIPPS, Savings, Investments, Protection Plans as well as Trust Planning. Role purpose This is a key role to provide a first-class proactive support service to the Advisers and clients. Working closely with the Advisers, Directors and Paraplanners, you will be responsible for ensuring the client always receives the highest level of service. You will need to enjoy working as part of a successful team and be able to actively contribute towards a common goal. You will be expected to arrange plans and investments as recommended by the Advisers and provide administrative and technical support to enable them to advise their clients accordingly ensuring compliance and regulatory requirements are adhered to. You will be fully accountable and self-reliant and be able to produce accurate work with minimum input from others. It is expected that you are working towards the CII or CISI professional qualification benchmark or be committed to achieving this. My client will assist you with financial support for further training and examination where relevant, but you will be expected to take full responsibility for your continuous professional and personal development. Relevant Skills and Knowledge • Good understanding of financial services terminology., • Knowledge of financial services solutions and associated regulatory and compliance requirements (for example tax efficient investments, retirement provision, investments, protection, ‘know your client’)., • Ability to multi-task and juggle a busy and varied workload., • Ability to accurately follow a process. General Responsibilities • Liaising with product, wrap and solution providers., • Developing and maintaining internal relationships across the business, communicating effectively., • Responding to internal and external queries promptly., • Ensuring processes and procedures are followed and service standards are met., • Time and priority management. Specific Responsibilities Arranging agency servicing transfers and ensuring plan information is accurate and up to date Keeping up to date with IT and back-office systems changes to ensure efficiency and accuracy Preparing files for review meetings (both annual, half yearly and ad-hoc), writing agendas and ensuring post meeting actions are processed within service level agreements Diary and task management of client work Processing and submitting new business Processing and submitting changes to existing plans, investments and policies (for example amendments to premiums, withdrawals, funds) Producing plan, policy, fund information Ensuring the client file meets auditing expectations Annual re-assessments of suitability Annual drawdown re-assessment Processing changes to client details and liaising with 3rd parties to ensure changes are accurately completed Data extraction, checking and analysis Prioritising work and contributing to the team and business goals Taking accurate minutes of meetings Client communication (letter, email, telephone and face to face) Bulk mailing (letter and email) Assisting with implementing and improving administrative processes Ensuring new client signs up are processed timely and accurately and the file is compliant, with the required servicing and fee schedule adhered to Accurate system updating Identifying and rectifying errors Preparing and dispatching client valuation reports Providing technical support to the Advisers and other team members Answering technical client queries Competent administration through wrap platforms utilized by the company Answering the telephone promptly and communicating positively and effectively Other ad hoc duties as required. Benefits My client have a flexible approach, operating a 37 hour week, you are able to start between 8 and 9 and leave anytime between 5 and 6, Fridays are 9-3 for everyone, you can take between 1 and 1.5hrs for lunch. Death in service 4 x salary Free Parking Standard pension, 3% employer contribution Holiday entitlement is 26 days (an extra day off for your Birthday if it falls on a working day). Financial assistance with further and ongoing studies

9 Month Maternity Cover - Night Enabling Support Worker - (Female only) Location: Norwich Salary : £13.32 per hour Hours Per Week: 40 Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. Are you the candidate we are looking for? At Shaftesbury John Grooms Court we are recruiting for Night Enabling Support Workers. Due to service requirements, only female candidates will be considered. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children's care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Night Enabling Support Worker it will be your role to provide support and encouragement, by taking direction from both the person supported and the person centred support plan. You will be required to maintain accurate records while at work in line with the service requirements. You may also be required to administer personal care and medication. John Grooms Court, Norwich, is a residential home for adults with physical and intellectual disabilities. This service provides 25 single-occupancy, self-contained flats plus two flats for two people. Shaftesbury's homes in England deliver residential support and nursing care for people with physical and/or intellectual disabilities. We are committed to creating caring communities that promote inclusion and wellbeing for the people we support. We combine enabling support with a vibrant home life, and maximise opportunities for residents to enjoy a full and independent life. Benefits of working at Shaftesbury At Shaftesbury, we know that our workers are our greatest asset. We're proud to have some of the best and most committed staff in the sector - and we want to attract more people like you to work with Shaftesbury. We're now offering even more great benefits to reward the work of our wonderful staff, which is listed below: • Welcome to Shaftesbury bonus of £500 on completion of a successful probation (terms apply) * Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement. * Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. * We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. * Excellent training package provided for all staff. * Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. * Pension Scheme. * Access to our employee assistance program. Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please proceed through the following link to be redirected to our website to complete your application.