Support Worker (Women’s Homelessness)
1 day ago
Exeter
Support Worker (Women’s Homelessness) Esther Women Supported Community, Exeter (on-site) Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. 25 hours per week | Fixed-term (12 months, with potential to extend) £13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata) Make a real difference in women’s lives Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head? At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness. About Esther Community Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live. As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues. About the role As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule. You will: • Build trusting relationships with women and provide strengths-based, person-centred support, • Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships, • Carry out assessments, support planning, reviews, and accurate case recording, • Support women to access benefits, housing, and external services, • Work closely with partner agencies to ensure joined-up support, • Help maintain a safe, welcoming, and well-run living environment, • Respond calmly and professionally to challenging or crisis situations, • Contribute to a supportive, values-led team culture Who we’re looking for You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience. Essential: • Understanding of the issues facing women who are homeless or vulnerably housed, • Experience supporting women with complex needs, • A non-judgemental, caring and flexible approach, • Strong communication and relationship-building skills, • Ability to remain calm in stressful or crisis situations, • Commitment to safeguarding and promoting women’s wellbeing, • Relevant qualification (e.g. social care, housing, mental health), • Training in trauma-informed practice or mental health, • Knowledge of housing legislation or welfare benefits This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse. Why work for Keychange? xrnqpay • Be part of a supportive, values-driven charity with over 100 years’ experience, • Make a meaningful impact every day, • Access personalised learning and development opportunities Please submit your most recent CV to your application. Closing Date: 6th February 2026 Interviews will take place on w/c 16th February 2026 Starting Date: 2nd March 2026 If this role feels aligned with your experience and values, we’d love to hear from you.