Senior Funeral Director
13 days ago
Glasgow
Position: Senior Funeral Director Location: George S Munn Funeral Directors, Rutherglen Job Type: Full-time, permanent - 38.33 Hours per week Salary: Up to £35,000.00 per annum plus relocation package (A relocation package will be considered for this role; details will be discussed during the interview process) We are looking for a compassionate and committed Senior Funeral Director to join our team at George S Munn Funeral Directors in Rutherglen, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence. Why This Role Matters... As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement. Your Impact and Responsibilities... As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team. You'll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after. As a Senior Funeral Director, you will: • Oversee branch standards and ensure timely, high-quality care of the deceased, • Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care., • Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's, • Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination, • Support the Cluster Manager in overseeing branch performance, audits, and compliance processes, • Identify service gaps and recommend improvements to processes and training, • Take responsibility for ensuring funeral plan banks are replenished, • Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery., • Empathetic, service-oriented, and committed to excellent client outcomes, • Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations., • Confident working independently and thrives on delivering results., • Flexibility to work evenings, weekends and on-call., • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future., • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing., • Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. JBRP1_UKTJ