Sales & marketing Jobs in Chesterfield

Account Manager
Andy File Associates Ltd
Account Manager. Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position Please be aware that we are advertising this position with the permission of our client but given the unprecedented circumstances we all find ourselves in at the moment they will not be shortlisting until mid-May 2020. However, this could change at any time so please keep a look out as we will be updating this as soon as we can and thank you for your patience in the meantime. Hours of Work Monday to Friday 9am – 5.30pm (occasionally overtime may be required to fulfil client requirements) Overview: The Account Manager will work alongside the Account Management team. The primary aim of this role is to deliver exceptional customer service at all times within the existing managed support customer base. The Account Manager will be required to work closely with the Account Management Team, the Service Desk and the New Business Development Executives. The role will require excellent organisation, communication and relationship building skills both on the 'phone and face to face. Key Responsibilities: Work with the Account Management team to look after a number of existing clientsAttend regular face to face account review meetingsBuild relationships and identify sales opportunities to build pipelineWork with the Service Desk to ensure that incidents are dealt with efficiently and customer expectations are managed correctlyProduce contractual paperwork and liaise with clients in advance of their contract renewal dates to ensure client retentionAssist with conducting new client on boarding for users, clearly setting expectations from the startSupport the New Business Development Executives in nurturing new clients for the first six months, facilitating a smooth handover to the Account Management teamLiaise with 3rd party vendors and internal procurement department to ensure quick turnaround on quote requestsProvide administration s...
Chesterfield
1 month ago

Sales & marketing Jobs in Chesterfield