73011 - DIGITAL WORKSHOP ENGINEER - AVD
1 day ago
Edinburgh
About Aberdeen At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses — interactive investor (ii), Investments, and Adviser — each of which focuses on meeting and adapting to our clients’ evolving needs – • Interactive investor, the UK’s second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them., • Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers., • Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About The Department The Digital Workplace Engineering team is a key capability within the Digital Workplace Services function. The team works collaboratively across the Group COO, business stakeholders, CoEs & Product Owners. It is responsible for the creation and delivery of our Digital Workplace technology roadmap, maintaining a modern, secure and cost-efficient service. We are passionate about enhancing colleague experience and delivering an evergreen service to our business. About The Role The Digital Workplace Engineer will work within a cross functional team and will be responsible for continuously improving our Digital Workplace Technology, with a specific focus on Azure Virtual Desktop technologies. This is a hands-on technical role that requires experience in design and administration of AVD, Azure and core infrastructure services. Key Responsibilities • Implement and administer changes across AVD and Digital Workplace Technology, • Implementing and maturing core controls/activities around AVD and Azure, aligning to Aberdeen’s EUS risk control framework and regulatory requirements, • Liaising with business teams across Aberdeen (inside and outside Group COO) to understand business strategy and translate requirements into EUC delivery initiatives, being able to understand and articulate the impact on tooling, IT support, and operational costs, • Drive the adoption of AVD services, reviewing usage and DEX telemetry, • Contribute to the delivery of the roadmap and the associated backlog, • Focus on FinOps; creating visibility around EUS costs, AVD usage and highlighting where savings could be generated and putting in appropriate controls to help manage departmental budgets and produce reports for show back/charge back models, • Work with EUS Engineers and Cyber Security to improve posture of Azure VM’s, aligning to hardening and control standards, • Creating and managing reporting in relation to AVD performance and usage metrics to improve end user experience, • Responding to internal and external audits in relation to regulatory requirements and being able to help manage the Risk and Control Self-Assessment (RCSA) controls, • Automating and reducing manual management wherever possible, adopting a proactive approach to improve overall user experience, providing resiliency and ability to move at pace, • Responding to major incidents when SME input is required, • Create, publish and communicate knowledgebase articles. Monitor technology trends and seek ways to enhance continuous improvement initiatives About The Candidate The ideal candidate will possess the following – • 5+ years in IT systems/platforms support., • 2+ years implementing Azure Virtual Desktop, DEX, endpoint management, analytics & automation., • Agile, detail-oriented, and team-focused with strong stakeholder management., • Skilled in ITIL environments and continuous engineering/agile methods., • Experienced in AI/ML-driven automation and continuous improvement. Technical Skills • Proven Azure Virtual Desktop expertise (images, backups, sizing, cost), • Familiar with Nerdio, Intune, Azure Infra, Monitor & Cost Management, • Strong in InfoSec, resilience across AVD, and Infra as Code (Terraform), • Skilled in scripting (PowerShell, Bash, Python) and Azure DevOps automation, • FinOps experience with forecasting/reporting in Azure, • Monitoring tools: Azure Monitor, Log Analytics; FSLogix & profile management, • Knowledge of M365, Defender for Endpoint, Intune, Entra ID Tool & Platform Knowledge • ITSM platforms, DEX & network monitoring tools, • IAM tools, Windows OS, Windows 365, Microsoft 365, • Generative AI, technical documentation writing, • EUS tools: DNS, DHCP, Proxy, Printing, • Hardware: IGEL, Dell, HP Diversity & Inclusion We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. Our Benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes – • 40 days’ annual leave, • 16% employer pension contribution, • Discretionary performance-based bonus (where applicable), • Private healthcare, • A range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. Our Business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients’ changing needs. An Inclusive Way of Working Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you. At Aberdeen we’ve adopted a ‘blended working’ approach. This combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we’ll be happy to help.