9 October 2025•355 views
Expires in 29 days




Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services.
Key Responsibilities
Assist customers with claims-related inquiries and provide appropriate solutions or guidance.
Process, review, and manage claims documentation to ensure accuracy and compliance.
Utilize analytical skills to troubleshoot claims processing issues effectively.
Maintain comprehensive records of all customer interactions and claim statuses.
Collaborate with team members to resolve complex claims and enhance service delivery.
Provide technical support and guidance to customers regarding claim submissions and follow-ups.
Contribute to the continuous improvement of claims processing procedures and best practices.
Required and preferred qualifications
High school diploma or equivalent required; further education is a plus.
1-2 years of experience in customer service or claims processing preferred.
Proficient with Microsoft Office Suite and claims processing software.
Strong problem-solving abilities with attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and work effectively in a collaborative environment.
We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission.
Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.
4173 Broadway, Manhattan, 10033, New York

Dentist • 11-50 Employees
Hiring on JOB TODAY since October, 2025
Bethesda Family Dentistry offers reliable general and cosmetic dentistry services to families in North Bethesda and Bethesda, MD. Their comprehensive range of services includes dental emergencies, orthodontics, restorative treatments.



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Job Title: Customer Service Representative Company: Valcon Careers Employment Type: Remote (Full-time / Part-time) About the Role: Valcon Careers is seeking dependable and enthusiastic Customer Service Representatives to join our growing remote team. This position is ideal for motivated individuals seeking a flexible work schedule. No prior experience is required — we provide full training and ongoing support to ensure your success. Responsibilities: • Provide outstanding customer service via phone, email, and chat. • Respond promptly and professionally to customer inquiries. • Resolve issues, process orders, and ensure customer satisfaction. • Maintain accurate and organized records of all customer interactions. • Collaborate with team members and departments to enhance service quality. • Follow up to ensure every concern is fully resolved. Qualifications: • Excellent verbal and written communication skills. • Strong organizational and multitasking abilities. • Basic computer and typing proficiency (training provided). • A professional, positive attitude with strong attention to detail. • Self-motivated and capable of working independently in a remote setting. Compensation & Benefits: • $38 per hour • Flexible full-time or part-time schedule • Paid training and performance bonuses • Opportunities for advancement and career growth

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