Site Manager, Dallas, #156
4 days ago
Dallas
Job DescriptionGopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. What We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Responsibilities, • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems, • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order., • Training and coaching associates in the facility to work safely while following all standard work and processes., • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved, • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports, • Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews, • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records, • Create and implement plans to improve the safety, culture and financial performance of the facility Qualifications, • 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees., • Retail, grocery, military, restaurant or equivalent experience, • Bachelor’s degree, preferred, • Strong written and verbal communication skills, • Strong skills with conflict resolution, • Strong skills with team development and engagement, • Proficiency in computer usage, email, and Google Suite, • Ability to lead in an ever-changing environment, • Proven track record of being a change agent with improving processes and efficiencies, • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business, • Ability to stand, bend, reach and walk during shifts