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Job Description ABOUT THE COMPANY Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand! WHAT WE OFFER • Competitive Base Compensation: General Managers receive a competitive salaried compensation package that reflects their leadership role and responsibilities., • Quarterly Bonus Eligibility: Eligible to participate in our performance-based Quarterly Bonus Program, a direct reward for driving success and growth., • Professional Development: Our comprehensive Playa Bowls training program equips you with valuable leadership and operational skills that support long-term career growth., • Vibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job., • Comprehensive Benefits Package: Playa Bowls offers a robust benefits package including Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) with company match and more. WHAT YOU’LL DO • Ensure product consistency, quality, and flavor by regularly checking food items and monitoring preparation standards, • Address and resolve guest complaints regarding food quality, service, and accommodations in a professional and timely manner, • Manage food and beverage deliveries, ensuring accuracy in order quantities and quality of received products, • Collaborate with Human Resources to support the onboarding process for new hires in ADP Workforce Now, including initiating and assigning tasks, sending reminder communications, and addressing any issues or troubleshooting needs., • Supervise food preparation processes, portion sizes, and presentation to maintain company standards, • Monitor financial performance, including payroll, budgets, and expenditures, using appropriate systems and software to ensure financial goals are met, • Utilize scheduling systems to manage Team Members' hours, optimizing labor and ensuring timely food preparation, • Ensure compliance with health, safety, and fire regulations in food preparation, serving, and overall facility maintenance, • Maintain required sanitation records and ensure compliance with government regulations and food safety standards, • Establish and evaluate performance standards for both personnel and customer service to maintain high operational standards, • Review and refine operational processes to improve efficiency, service, and safety, • Step in as needed to assist with food preparation or service tasks, such as restocking, clearing tables, or serving food and beverages, • Oversee food and equipment inventories, conducting weekly inventory checks and ensuring adequate stock levels, • Organize and direct employee training programs, resolve personnel matters, and manage recruitment and performance evaluations, • Order and manage supplies, equipment, and resources to ensure operational needs are met, • Assess staffing requirements and recruit new talent through company platforms, job fairs, or other recruitment methods, • Coordinate maintenance and repair services, including waste removal and pest control, to keep the establishment running smoothly, • Manage point-of-sale (POS) operations, including cash handling, money counting, and bank deposits, • Complete business and government forms, maintaining records, reports, and safety documentation, • Adhere to company opening and closing procedures, ensuring that all records and operational tasks are accurately maintained, • Embody and promote the Playa Bowls mission, purpose, and core values in all aspects of your role WHAT YOU’LL BRING • Customer Service Excellence: A strong understanding of customer service principles, including the ability to assess guest needs, maintain high service standards, and evaluate guest satisfaction to ensure exceptional experience., • Business and Management Expertise: Proficiency in strategic planning, resource allocation, human resources management, and leadership techniques. You’ll effectively coordinate people, resources, and processes to meet business goals and drive success., • Supply Chain Knowledge: A solid grasp of supply chain management, including raw materials, quality control, cost management, and effective distribution to ensure seamless operations., • Personnel and Human Resources Management: Expertise in recruiting, selecting, training, and retaining talent, as well as managing compensation, benefits, labor relations, and performance evaluation processes., • Sales and Marketing Acumen: Knowledge of sales strategies and marketing techniques, including product promotion, market analysis, and sales control to drive business growth and customer engagement., • Effective Communication: Exceptional verbal communication skills, with the ability to convey information clearly and concisely, and a deep understanding of language, grammar, and composition to engage with both team members and guests., • Active Listening: Strong listening skills, with the ability to pay full attention, understand, and respond to others appropriately, ensuring clear and productive conversations., • Critical Thinking and Problem-Solving: The ability to use logic and reasoning to analyze situations, weigh alternatives, and make informed decisions that improve current and future operations., • Mathematical Proficiency: Ability to apply mathematical principles to solve problems, manage budgets, and analyze financial data effectively., • Performance Monitoring: Strong ability to assess and monitor individual and team performance, taking corrective actions when necessary to maintain high standards and improve outcomes., • Equipment Maintenance Knowledge: Experience in performing routine maintenance on equipment and determining when repairs are necessary to maintain smooth operations., • Operational Monitoring and Control: Skilled in overseeing equipment and system operations, ensuring proper functionality to avoid disruptions and maintain efficiency., • Must pass the required Playa Bowls Food Safety certification requirement within 3 months of employment., • Meet business goals set out by the company in key metrics, • Must be able to remain in a stationary position for prolonged periods of time, • Must be able to lift or otherwise move 25-40 pounds occasionally Inspire and support our communities one bowl at a time. VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol “Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” Must work a minimum of 40 hours a week, including weekends and holidays but expected to work as the business dictates. Ideal schedule is 1 opening, 1 closing and 3 mid shifts each week.

Job Description Position Summary We are seeking an experienced and dynamic Staff Accountant to support our management, operations, engineering and sales teams by preparing and maintaining financial records to track the organizations assets, liabilities, profit and loss, tax liabilities, and other related financial activities. This includes working with customers to drive payments while working with the teams to regulate and manage costs. Essential Job Functions • Performs general accounting and other related duties for the organization., • Assist in the identification and collection of outstanding invoices., • Supports accounts payable., • Provides Accounting Manager with assistance in preparing monthly balance sheets, income statements, and profit and loss statements., • Maintains the general ledger., • Codes invoices, sets up new accounts, reconciles accounts, and closes the monthly books., • Reconciles bank accounts at least monthly, verifies deposits, and addresses inquiries from banks., • Reconciles cash disbursement accounts, payroll, customer accounts, and other financial accounts; manages accounts receivable collections., • Verifies and/or completes receipt against invoices associated with accounts receivable and ensures receipts are posted to the appropriate accounts., • Verifies and/or completes payment of invoices associated with accounts payable and ensures payments are charged to the appropriate accounts., • Provides outside auditors with assistance; gathers necessary account information and documents to perform annual audit., • Provides outside accounting firm with assistance with filing tax forms with federal, state, and local government agencies., • Assists in preparation of cash flow statements and forecasting, • Maintain accounting software systems; recommends updates to enhance the accounting software., • Maintains knowledge of acceptable accounting practices and procedures., • Keeps up to date on field, identifying problem areas and taking corrective actions., • Performs other related duties as assigned by management. Qualifications • Bachelors Degree (BA) from four-year college or university (Master’s degree preferred)., • Minimum of 3-10 years of experience in marketing, with at least 2 years in a leadership role., • Experience with RFPs, Sales Development, Business plans., • Strong ability to manage business development, personnel, and vendors to drive marketing messaging., • Awareness of regulatory trends in the utility and engineering, lighting, construction, and contracting best practices., • Experience with energy, sustainability, engineering, construction, and utility programs desired., • Ability to self-manage and prioritize multiple tasks and deliverables,, • Outstanding written and verbal communication, active listening, and presentation, editing and interpersonal skills,, • Strong attention to detail with excellent analytical and judgment capabilities,, • Ability to effectively work independently and in a team environment with multiple concurrent deadlines., • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook, Adobe Acrobat/Reader. Knowledge, Skills, and Abilities • Bachelor's Degree (BA) from four-year college or university in Accounting or related field, and one to two years of related experience and/or training., • Computer skills & experience required:, • Accounting Software (NetSuite preferred);, • Payroll Systems (ADP preferred);, • Spreadsheet Software (Excel);, • Project Management Software (HubSpot preferred);, • Word Processing Software (Word);, • Electronic Mail Software (Outlook);, • Presentation software (PowerPoint);, • Other skills required:, • Excellent verbal and written communication skills., • Excellent organizational skills and attention to detail., • Excellent interpersonal skills with the ability to communicate to customers, vendors, and colleagues., • Knowledge of general financial accounting and cost accounting. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. • While performing the duties of this job, the employee is occasionally required to stand; sit, walk, climb, balance, stoop, kneel, crouch or crawl; use hands to finger, grasp, or feel objects; reach with hands and arms; push or pull; talk and hear; use repetitive motions., • Frequently required to utilize hand and finger dexterity., • Continually required to talk or hear., • While performing the duties of this job, the noise level in the work environment is usually quiet., • Specific vision abilities required by this job include: close vision; color vision; peripheral vision; depth perception and ability to adjust focus., • The employee is frequently required to lift and/or move up to 20 pounds and occasionally lift and/or move up to 25 pounds., • The employee must have visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading and visual inspections of marketing materials., • Must be able to drive to customer locations., • Light office duties as required.

Job Description This position is being posted as a partnership between Sago and Sago Health, a Health Insights/Med Learning Group Company. The selected employee will be employed by Sago under the direction of Sago Health for the remainder of 2025 and fully moving to a Med Learning Group employee on January 1, 2026. Documentation of each employment will be provided to our selected candidate at hiring time. POSITION SUMMARY: As an Account Manager, you will be responsible for retaining and nurturing a defined portfolio of clients either individually or in partnership with an Account Executive. You will serve as the strategic partner and trusted advisor, driving growth by deepening client relationships, identifying new opportunities through client engagement and proactive outreach, and collaborating with operational teams to ensure flawless delivery of programs and projects. Success in this role is measured by revenue retention rates and client satisfaction, and a true ability to drive sales and revenue growth. KEY JOB RESPONSIBILITIES: Client Retention · Manage client relationships ensuring exceptional service delivery and long-term partnership. · Provides fully comprehensive proposals including costs, detailed feasibility, and execution plan (recruitment/sample/digital tools). · Partner with Account Executives when appropriate to create account plans that outline growth opportunities, expansion strategies, and risk mitigation for key clients. · Proactively identify opportunities to upsell and cross-sell additional products, services, or capabilities aligned to client needs and business goals. · Participate in quarterly business reviews (QBRs) and strategic planning sessions to showcase value, performance metrics, and innovation opportunities. · Monitor client satisfaction and act quickly to address potential risks or concerns before they impact retention. Strategic Partnership & Consultation · Act as a trusted advisor, helping clients translate their business and research objectives into actionable solutions. · Based upon client input and assessment, recognize the need to adapt a product or research approach to meet the client needs and works with appropriate internal resources to develop and design the appropriate solution. · Partner cross-functionally to deliver projects that meet and exceed client expectations. · Stay informed on industry trends, client business changes, and competitive dynamics to anticipate future needs. · Partner with Project Management to ensure quality and timeliness of project delivery. · Monitor project performance and profitability; take proactive steps to improve margins and operational efficiency. · Approve budgets, proposals, and billing, ensuring transparency and alignment with client agreements. Performance & Collaboration · Meet or exceed key performance indicators including retention rates, and satisfaction scores. · Partner with Account Executives when appropriate to support new opportunities within existing accounts or new divisions of current clients, initiate client outreach and contribute to client presentations. · Contribute to a culture of continuous improvement, sharing best practices, client feedback, and success stories across the team. · Represent the company’s brand and values through authentic relationships, transparency, and accountability in every client interaction. · Gain a full understanding of Sago groups products, services and capabilities and apply that knowledge to satisfy client needs and project success requirements. CORE COMPETENCIES: · Strong Client Service Orientation · Collaboration and Teamwork · Decision Making and Problem Solving · Open Communication · Excellent communication skills – written and oral · Ability to work independently as well as with a team QUALIFICATIONSEducation: · Bachelors degree or equivalent experience preferred. Experience: · Must have 5+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies. Computer Skills: · MS Office, MS Outlook, MS PowerPoint, MS Excel · Proficiency with Salesforce CPQ a plus Travel: · Willingness to travel less than 25% of the time (client or team meetings) At Sago Health, we believe in partnership, precision, and people. If you thrive in a fast-paced, collaborative environment and take pride in delivering exceptional client experiences, we’d love to hear from you. Benefits Location: Remote Job Type: Full-time, exempt Compensation Details: • Base salary: $65,000-$80,000 per year, based on experience, • Commission eligible, • Full plan details will be reviewed during the interview process, • Paid time off and holidays, • 401(k) with employer match, • Health, dental, and vision insurance

Job DescriptionDescription: Job Description: Account Manager – SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role We’re looking for a proactive and relationship-driven Account Manager to join our Customer Success team and support a portfolio of existing retail clients using our SaaS retail commerce solutions. If you're passionate about building long-term relationships, driving client growth, and acting as a trusted advisor, this is the role for you. As an Account Manager, you will be the main point of contact for 100–150 SMB retail clients, helping them maximize the value of our software by providing education, strategic guidance, and identifying opportunities for upselling and cross-selling. What You’ll Do Client Relationship Management ? Build strong, lasting relationships with assigned clients through regular check-ins and strategic support. ? Serve as the primary liaison between your clients and our internal teams, ensuring clear communication and timely resolution of issues. ? Understand your clients’ unique business goals, challenges, and use cases to provide tailored guidance. Client Growth & Education ? Educate clients on the full breadth of our SaaS retail offerings—POS systems, eCommerce platforms, mobile apps, marketing tools, and more. ? Uncover upsell opportunities that align with each client's business objectives, and guide them through product expansion. ? Deliver product demos, share best practices, and champion new features to improve client outcomes. Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross-functionally to enhance the client experience. ? Monitor account health and proactively address risks to drive renewals and long-term retention. ? Meet or exceed upsell and retention goals tied to your book of business. Team Collaboration ? Work closely with Sales, Support, Product, and Marketing to align client needs with company solutions. ? Share insights from the field to help improve our platform and client journey. ? Participate in team summits and company-wide initiatives that drive innovation and collaboration. What You Bring ? 2+ years of experience in Account Management, Client Success, or a related role—preferably in SaaS, retail tech, or B2B services. ? Excellent communication and interpersonal skills—you know how to build rapport and earn trust. ? Strong organizational skills with the ability to manage a high volume of clients without sacrificing quality. ? Comfort with educating clients on technical platforms and presenting tailored solutions. ? Experience with CRM systems (e.g., HubSpot, Salesforce) and virtual collaboration tools. ? Self-starter mindset with a passion for helping businesses grow through technology. ? Able to thrive in a remote-first work environment. Bonus Points ? Experience with POS systems, eCommerce platforms, or retail operations. ? Background in SMB or enterprise SaaS account management. ? Familiarity with HubSpot CRM. Why Join Us? At Celerant Technology, we empower independent retailers with cutting-edge commerce solutions that unify their online and in-store experiences. As an Account Manager, you’ll play a key role in helping retailers succeed while shaping the future of retail tech alongside a collaborative, mission-driven team. We value growth—for our clients and our people. You’ll have opportunities to learn, lead, and make a meaningful impact from day one. Learn more about our company culture How to Apply If you’re passionate about delivering exceptional client experiences and excited to support retailers with powerful technology, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. Requirements:

Job Description We are currently hiring entry level individuals with a customer service & sales background for the Business Sales Account Manager position. We have found that candidates working in retail, restaurant, hospitality or customer service positions are very easy to train for our Business Sales Account Manager position. We specialize in areas of customer renewal, customer retention and customer acquisition. Visit our Website Our firm is the leader in the marketing industry and in tailoring customer service & sales to their needs. Our clients are Fortune 100 companies that want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. It is a priority for our team to provide the best customer service, professionalism, and to build land and maintain quality customer relationships. Business is about more than just setting goals and making sales. At our company, we believe that business is about developing relationships with our partners and providing them with top-quality products and the services they need. As our business sale account manager, you'll be responsible for arranging the deals that makes this a reality. If you want to put your ambition into practice and be rewarded for doing so, our business development manager position may be right for you. We invite qualified candidates to complete an application and learn more about our company. Together, we can take the company to the next level. Job Responsibilities • Build relationships with potential clients by seeking out their needs and offering solutions that our company can provide them with., • Attract interest in products and services by advertising, networking, developing relationships and listening to feedback., • Acquire new accounts through networking and outreach targeted at potential new clients, • Set goals to ensure that sales quotas are met and all business team members are performing adequately., • Meet the needs of clients by taking the time to communicate with them and understand how their business operates., • Maintain client satisfaction by keeping quality of products and services high and meeting new client needs that may have arisen. Job Skills & Qualifications Required • Bachelor's degree or higher in business, marketing or sales, • Prior internships experience is a plus not a must, • Superior written and spoken communication abilities, • Strong work ethic and time management skills, • Prior experience in a management role zbI6LHYK30

Job DescriptionDescription: Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is continually expanding. Our future headquarters are located in Iselin, New Jersey (current headquarters just over the Outerbridge Crossing in Staten Island). We also have satellite offices in California, Georgia and Texas. For more information, visit us at . The Technical Support Call Center Manager oversees a department of 30+ analysts and agents across several locations. Our call center provides well-staffed and quality technical support 6 days a week during standard hours. We also provide on-call support after hours and on Sundays. We are looking for someone who can fill this role and take our call center to the next level. Responsibilities: • Oversee all call center operations and staff, • Prepare work schedules and adjust staffing based upon volume forecasts, • Hire and onboard new team members, • Enable and motivate staff to provide a high level of customer satisfaction, • Ensure that team members meet company standards for professionalism, • Monitor and address responsiveness for tasks, • Prioritize and escalate tasks based upon multiple factors, • Evaluate performance through reporting and analysis, • Proactively effect change by improving management and processes, • Develop agents and supervisors through training and mentoring, • Collaborate with other managers to satisfy customers and achieve company goals Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude Optional Skills: • Ability to remotely manage team members, • Experience as an agent in a call center for technical products or services, • Basic SQL knowledge Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available. Requirements: Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude