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Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Service Manager position is ideal for someone who thrives on overcoming challenges with creative solutions. You will be responsible for directing the service operations of the Service Department with oversight of technicians to obtain optimum efficiency, economy of operations, and maximum profits. Qualifications • 3 years or more of leadership experience within the equipment or auto service industry is required., • Strong work ethic., • Superior communication skills., • A strong sense of urgency is required., • Customer service experience is required., • Confidence in working with Microsoft Office applications and learning new software programs. Responsibilities • Demonstrate company core values in all interactions with customers, vendors, and associates., • Hire, train, develop, and motivate service department staff., • Ensure all necessary shop equipment is in proper repair and safe working condition., • Front-line customer contact who coordinates repairs and provides updates to the customer throughout the repair process., • Finalize customer work orders and prepare invoices., • All aspects of managing our service business and shop activities., • Prepares customer quotes, closes work orders, and communicates directly with customers., • Consistent interaction with our technicians and will be the direct contact on all service activities., • Maintaining customer relationships while increasing service business and must be able to deliver a high level of professional customer service. Benefits • Medical, Dental & Vision Insurance, • Health Savings Account (Employer + Employee Contributions), • Accident & Disease Insurance, • 401K Plan + Match, • Competitive Paid time off Policy, • Short/Long Term Disability, • Annual Reviews, • Bonus Incentive Plans Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. #IND123 Pay is commensurate with the applicant's experience, as it relates to the position. Pay Transparency$60,000—$85,000 USD

Job DescriptionBenefits: • License reimbursement, • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance ABOUT OUR AGENCY: Our agency opened in August 2007 and is a team of five focused on delivering high-level service and financial guidance to our customers. Before becoming a State Farm agent, I served as a corporate vice president for a Fortune 500 company and helped build businesses from the ground up. I made the transition to agency ownership to create something of my own and better serve my community. I hold a Bachelors degree in Business Administration and have earned professional designations including CLU and ChFC, along with a Wealth Management Certified Professional designation through State Farm. I also speak Spanish and Portuguese, which helps us connect with a broader range of customers. We are deeply involved in the community, supporting youth sports, veterans through Honor Flight, trade school scholarships, and local initiatives like Meals on Wheels. For our team, we offer a 401(k) with a 6% match, fully paid health, dental, and vision benefits, and a strong focus on work-life balance. Our office culture is professional, growth-focused, and centered around helping customers build, protect, and distribute their wealth. Were looking for sales-minded individuals who are driven, motivated, and passionate about helping others while building a successful career. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for James Rollo - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionDescription: $1500 SIGN ON BONUS after 90 days of employement EXCELLENT WORK ENVIRONMENT AND COMPANY CULTURE! The culture at Meier Supply is built on our shared Core Values: • PEOPLE Teamwork, trust and helping others succeed!, • RESPECT Show ultimate regard for others!, • INTEGRITY Always do the right thing!, • DEDICATION To our customers success!, • EXCELLENCE Commitment to best in class in all we do! We hire, coach/develop, review, reward, and recognize our co-owners based on these characteristics, so it’s important that you share these values in order to be part of our team. We are a 100% employee-owned leading edge wholesale distributor of HVAC/R products based in Conklin, NY with branches throughout NY, PA, CT, and MA. Working at Meier Supply is a unique opportunity to join a company that values it's employee owners and rewards them throughout their long careers with us. Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners! Opportunity Meier Supply Provides for Credit Manager: • Receive necessary training in sales and operations provided by Meier Supply and outside sources, • Participating in and contributing to an entrepreneurial, high growth work environment, • Using and contributing to the development of industry leading systems and processes, • Being a leader in a company with a reputation for excellent customer service, • Being well compensated for outstanding contributions, • Being an employee-owner of an industry leading organization, • Work/Life Balance and family-oriented culture is a huge differentiator for us! Credit Manager will enjoy the following: • Competitive Pay includes base wages plus generous end of year performance bonuses, • Paid-Time-Off and Holiday Pay, • Comprehensive Medical/Dental/Vision plans protect you and your loved ones – We pay 75% of premiums for employees plus family members!, • Company-paid Life insurance and Disability benefits, • EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan, • Employee recognition – holiday parties, ESOP events, company lunches, gift cards, plus much more PURPOSE: To manage the credit department effectively to maximize profitable sales with the least amount of risk or actual loss. PRINCIPAL DUTIES for Credit Manager: • Plan, coordinate, direct and manage operational activities for the Credit Department for multi-state and multi-location company, • Review new applications for fraud, approval and assignment of a line of credit, • Review and adjust credit lines as appropriate, • Oversee sales tax issues with customers and other invoice issues, • Review problem accounts and take action on past due amounts, • Collect accounts receivable in a timely manner and manage DSO (compared to industry), • Monitor team to ensure customer updates are occurring, • Oversee collection calls made by AR and Sr. AR Specialist, • Coordinate legal and collection accounts, • Approve lien waivers on job accounts, • Provide coaching/mentoring to team members, • Support branch co-owners with system issues related to sales orders, payments, etc., • Prepare various reports for Management, • Coordinate continuous process improvement, • As needed, cash application of payments on account and daily banking process PAY for Credit Manager: • starting at $75,000 DOE plus bonus BENEFITS for Credit Manager: • 401(k), • ESOP Retirement plan, • Medical insurance, • Dental and vision insurance, • Employee assistance program, • Flexible spending account (FSA), • Health savings account (HSA), • Company paid life insurance, • Company paid short and long term disability insurance, • Paid time off, • Referral programRequirements:, • Associate’s degree in Accounting, Business Administration or Finance, • 7 years progressive experience in commercial credit and collections experience, • 3 years of management experience, overseeing at least two team members, • Excellent written and verbal communication skills, • Proficient with PC applications (Outlook, Adobe, MS-Word, Excel, Accounting software, etc.)., • Proven multi-task skills, • Strong results orientated, • Notary Public preferred

Job DescriptionBenefits: • License Reimbursement, • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: I opened my agency in November 2000, bringing with me decades of insurance experience after starting in the industry at just 19 years old. Today, I lead a small but dedicated team of three, and our office is known for its long tenure some team members have been with us for more than 25 years. Im a proud mom and grandmother who loves to travel, and our agency operates with the same family-oriented spirit that guides my life. We have a warm, supportive, and deeply collaborative atmosphere where stability and teamwork are at the core of everything we do. Our office enjoys fun traditions like office Jeopardy, promotions tied to earning additional PTO, Casual Fridays, and a flexible work environment. We also offer a Simple IRA, licensing reimbursement, and a culture that truly values loyalty and connection. Were looking for someone who is dependable, friendly, personable, positive, and able to multitask while fitting naturally into a long-standing, close-knit team. For someone who appreciates a supportive environment with deep roots, this is the kind of place where you can build a meaningful long-term career. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Diane Meeker - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance ABOUT OUR AGENCY: Our agency opened in 2014 and has grown into a team of 10 who are focused on developing professionals and delivering strong service to our customers. Before becoming an agent, I worked for a State Farm agent, which gave me firsthand experience and helped shape the culture I wanted to build in my own office. Im a graduate of Binghamton University, married with two kids, and spend much of my free time coaching football, baseball, and basketball. Being involved with youth sports and staying connected to families in the community is something I truly enjoy. We offer paid time off, health, dental, and vision coverage, life insurance, retirement benefits, advancement opportunities, and performance-based bonuses. We believe in giving our team the tools and support they need to build a strong future. Our culture is ideal for young professionals looking to take their first step into the professional world. We focus on providing the training, structure, and mentorship needed to become successful insurance and financial professionals. If youre motivated, eager to learn, and ready to build a long-term career, this could be a great place to get started and grow. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Kris Yelverton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionDescription: Branch Manager Department: Member Services Reports to: Director of Retail Operations Classification: Exempt, Full-Time, In-Person Effective: April 2026 Overview: The Branch Manager is responsible for leading branch operations, developing a high-performing team, and delivering exceptional member experiences while achieving business and growth goals. This role combines people leadership and operational oversight with a strong commitment to serving our members and the communities we support, ensuring alignment with GHS values and service standards. • Build and maintain positive working relationships within the member service team. Enhance team abilities with education, coaching, monitoring and cross training to raise employee knowledge, skills and operational efficiency. Demonstrate sound effective leadership to positively develop MSR team and direct reports. Be a role model for GHS core values of integrity, accountability, innovation, member service, and inclusion. Lead the team and display exemplary member service standards regularly. Be visible., • Oversee and supervise all branch activities with a working knowledge of the daily operation of the credit union, including lending, teller and member service functions to ensure they are in compliance with established credit union policies and procedures. Support effective team scheduling and coverage to promote efficient branch operations., • Observe and analyze workplace efficiencies and processes. Formulate ideas, plans and proposals and share with senior leadership. Collaborate with team and support departments to address key operating issues affecting branch operations., • Support member growth and acquisition by assisting with account openings and deposit products, identifying member needs, and uncovering opportunities to deepen relationships through appropriate product and service solutions. Build member loyalty and contribute to long-term retention by positioning GHS as the financial institution of choice. Use performance results, observations, and feedback to guide coaching, training, and development efforts that strengthen individual and team performance. Lead and coach the team to achieve established sales, service, and operational goals while fostering a collaborative, accountable, and empowered team culture. Maintain consistent and effective communication through regular check-ins and structured performance conversations, including conducting timely performance reviews for direct reports and supporting the review process for indirect reports., • Maintain working proficiency in consumer lending to support branch operations as needed. When coverage or business needs require, assist with underwriting consumer loans in accordance with credit union policy and established lending guidelines. Effectively explain loan programs to members, gather and review applicant information, assess risk, and recommend approval, denial, or escalation for additional review. Ensure loan documentation is complete, accurate, and compliant. Support the promotion of appropriate loan products, including credit protection and product insurance, while adhering to credit union standards and member-focused practices., • Lead the branch staffing process, including reviewing applicant qualifications, coordinating and conducting interviews, making hiring recommendations, and supporting the onboarding and early development of new employees to ensure successful integration into the team and culture., • Address employee performance and conduct concerns in a timely, fair, and consistent manner, including coaching, corrective action, and partnering with Human Resources on formal disciplinary actions up to and including termination, when necessary., • Represent the credit union at community events, sales initiatives, and business onboarding activities as needed to support relationship building and branch growth., • Other duties, tasks and functions, as assigned. Performance Outcomes: • Assign and oversee regular, ongoing training for staff on a monthly basis, including compliance requirements, proactive skill-building, behavioral development, and new subject matter, to ensure the team remains knowledgeable, adaptable, and prepared to deliver exceptional member service., • Foster a collaborative and engaged team environment by promoting teamwork, cross-training, and partnership within the branch and across business units. Motivate employees to work together in support of credit union goals and the strategic plan., • Demonstrate GHS core values of integrity, accountability, innovation, member service, and inclusion consistently with all members and teams., • Support effective communication within the branch through weekly team huddles, regular meetings as needed, and ongoing communication via coaching conversations, email, and written materials., • Maintain a high level of confidentiality regarding credit union staff and member information., • Strengthen branch performance through employee development, coaching, and skill-building, contributing to improved referrals, member feedback, and overall team readiness for future growth and opportunities., • Ensure branch meets minimum quarterly goals due to individual team member results, contributions and initiatives., • Maintain a welcoming and responsive branch environment by ensuring members are acknowledged and supported in a timely manner to promote positive experiences and loyalty., • Provide timely and professional responses to staff and member inquiries through phone, email, or other communication channels., • Demonstrate strong organization and attention to detail by ensuring work is completed accurately, compliantly, and in an organized manner, with clear and professional documentation. Knowledge, Skills and Abilities: Experience: Five to eight years of banking or credit union experience with a minimum of two years of previous direct supervisory or leadership experience. Holding progressively responsible roles with a credit union or bank demonstrating expansion of knowledge, skill set and growth is also desired. Education: Four (4) year degree from an accredited education institution, or Two (2) year degree plus a minimum of four (4) years previous direct supervisory or leadership experience, or High school graduate plus a minimum of five (5) years banking or credit union experience, and a minimum of four (4) years previous direct supervisory or leadership experience. Interpersonal: This position involves personal contact with others inside and/or outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Employees must demonstrate clear concise professional verbal and written communication. This position requires extensive personal contact with others and may be of a personal or sensitive nature. Outside contacts become important and foster sound relationships with other entities (companies and/or individuals) and are necessary to creating member loyalty. Other Skills: This position requires computer skills, including Microsoft Office Suite as well as various credit union databases, software and programs. Overall knowledge of credit Unions programs, policies and procedures is required. Member/ Customer service focused behaviors with a sales aptitude are needed. Position requires attention to detail, accuracy, and a self-starter who can exercise independent judgment when addressing member problems. Excellent organizational skills; math skills and logic and typing/data entry skills required. Lead employees; demonstrate fairness and consistency to adherence to policies/procedures and in accordance with all laws and regulations. Must demonstrate ability to provide positive and constructive feedback and do so regularly and when appropriate. Coach a team to achieve individual and business goals with regular communication and transparency on results; must possess good reasoning and problem-solving skills. May need to move furniture; assist in facilities maintenance or other building upkeep. Position requires periodic travel, branch coverage or extended hours and attendance at meetings and seminars. Must be willing to become a Notary with one year of becoming a Branch Manager Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires both sitting and standing for extended periods of time. The use of fingers, hands and arms is regularly needed for keying, the use of calculators, typing, counting money and other tasks outlined in the essential duties. Regular communication by talking and listening to members and employees is required. Periodic lifting up to thirty (30) lbs. and occasional lifting up to fifty (50) lbs. may be required. Stooping, crouching and/or kneeling may be needed on occasion. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employee is required to contribute to a positive work environment and demonstrate the credit union brand of "The Relationship of a Lifetime" by demonstrating our Service Standards of customer focus with positivity, personal ownership and accountability, clear communications and responsiveness. Collaboration, consistency, respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change. GHS is an equal opportunity employer. At GHS, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. GHS believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Requirements:

Job Description: Job Description Summary: This position plays a critical role in advancing the sales pharmacy strategy across Excellus Health Plan. The incumbent is responsible for driving pharmacy growth, client retention, and margin optimization through strategic partnerships, broker and consultant engagement, industry-facing leadership, and scalable pharmacy education. Serving as a trusted advisor internally and externally, this position bridges sales strategy, broker advocacy, and market intelligence to support the organization's pharmacy value proposition. The manager leads initiatives that support new business acquisition, client renewals, account growth, and long-term retention aligning solutions within the evolving dynamics. This is a highly visible role that trains and enables Sales teams, clients, brokers, and consultants on pharmacy. The incumbent serves the organization as a pharmacy thought leader and collaborates closely with the Pharmacy clinical team, Sales, Finance, Pharmacy analytics and strategy teams, and executive leadership to deliver sustainable growth. Essential Accountabilities: Leads pharmacy growth and retention initiatives designed to expand market presence, increase margin, and support long-term client partnerships. Leads, supports, and facilitates strategic projects as applicable. Develops tools, messaging, and insights that enhance sales effectiveness and elevates pharmacy credibility in the market. Provides consultation regarding pharmacy strategies around trend management, provides innovative solutions, and researches market dynamics as requested. Coordinates with Sales teams, Clinical Account Pharmacists, and Pharmacy Business Strategy teams as appropriate. Serves as a senior pharmacy resource to key brokers, consultants, strategic partners, clients, and sales teams. Facilitates employer and broker input into Pharmacy issues and strategies, keeps Pharmacy, Sales management, and partnering organizations abreast of relevant feedback and insights from the broker, sales, and employer community. Partners with sales leadership and teams with complex sales scenarios to position pharmacy sales strategy effectively. Acts as a subject Matter Expert and supports the Project Manager and Sales teams. Assists in design and delivery of pharmacy education, training, and communications to Commercial Account Management team. Attends annual utilization reviews at employer groups while providing Rx Consultation and recommendations if Clinical Account Pharmacist is not available. Attends broker meetings to provide Rx Landscape updates and showcasing our value story. Creates and continuously evolves a targeted prospect list that can drive large-scale margin growth. Team leadership responsibilities including coordination of specific activities and initiatives, serving as the key liaison to internal work groups, and providing support to other team members on matters related to Pharmacy. Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements. Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. Regular and reliable attendance is expected and required. Performs other functions as assigned by management. Minimum Qualifications: Five or more years of pharmacy and/or sales experience or Bachelor's degree in Business Administration, Health Administration, or related field with five or more years of relevant experience. Prior experience supervising or managing people and/or projects or indirectly leading teams. Fundamental knowledge of pharmacy trends and issues, legal and regulatory issues pertaining to pharmaceutical benefits management. Proficient at data analysis and interpretation. Strong presentation skills with the ability to effectively present to all levels of management. Superior project management skills with the ability to successfully drive a project from initiation to completion. Ability to serve as a professional, articulate, and knowledgeable liaison regarding pharmacy both externally and internally. Excellent written and oral communication skills. Current on Pharmacy Management and industry knowledge. Physical Requirements: Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $98,297 - Maximum: $176,935 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: Member Onboarding and Relationship Specialist Department: Lending Services Reports to: AVP of Credit Solutions Classification: Non-exempt, Full-Time, In-Person Effective: May 2026 Overview: The Member Onboarding & Relationship Specialist is responsible for converting newly acquired indirect lending relationships into engaged, multi-product GHS members and for protecting the existing membership base from attrition. This role serves as the primary point of relationship development for members who join GHS through the indirect auto lending channel — currently the single largest source of new memberships — and is accountable for moving those members from a transactional loan relationship into full credit union engagement. The role also owns proactive outreach to dormant and at-risk members, with a clear mandate to reengage relationships before they lapse and to retain members who show signals of leaving. Success in this position is measured in member depth, member retention, and the conversion of single-service relationships into long-term, multi-product GHS memberships. Essential Functions and Responsibilities: • Indirect member outreach: Conduct structured outbound contact with members acquired through the indirect auto lending channel within 7 days of loan funding. Welcome the new member to GHS, explain the full range of credit union products beyond the indirect loan, and actively position checking accounts, debit cards, online and mobile banking, credit cards, and additional lending products. A successful conversion is defined as the indirect member adopting at least one additional GHS product., • New member onboarding: Conduct outbound onboarding calls to all newly opened GHS memberships as a core daily function. Welcome each new member, confirm understanding of opened products, identify additional needs, and cross-sell GHS products and services such as new checking accounts, loan products, credit cards, debit cards, and online/mobile banking. Outreach activity supports GHS annual business goals as established by the CEO., • Dormant member reengagement: Work an assigned list of dormant members on a cadence defined by the manager with the goal of reactivating the relationship. A successful reengagement is defined as the member completing a qualifying transaction or adopting a new product following contact. Maintain accurate records of all outreach attempts, member responses, and outcomes., • At-risk member retention: Identify members who exhibit at-risk signals — including account closure requests, declining transaction activity, withdrawal of direct deposit, or sustained balance decline — and conduct retention outreach with the goal of preserving the relationship. Document the reason members give for considering departure and escalate systemic themes to the supervisor., • Outbound calling campaigns: Execute defined outbound calling campaigns to grow products per member, including referral follow-up, post-event outreach, and member development initiatives as assigned. Each campaign has a stated objective, target audience, and success metric., • CRM documentation: Document all member outreach, contact attempts, conversations, and outcomes in the credit union's designated CRM or call tracking system on the same business day. Maintain a current pipeline of active member opportunities and provide activity reporting as required., • Member service support: Assist members with inquiries relating to, but not limited to, opening and closing accounts, product inquiries and credit union service in support of member accounts, IRA administration, CDs, transactions involving multiple savings bonds, and deceased member accounts., • Problem resolution: Resolve problems or discrepancies concerning member accounts. If needed, refer them to appropriate staff., • This role is structured as a phone-based outbound development position. Branch opening/closing, Member Service Representative phone queue coverage, and Loan Officer support are not standing functions; participation in these activities is by exception only and not part of routine workload., • Perform other duties as assigned. Performance Measurement: Performance is measured against CRM documentation standards, demonstrated professional standards, and goals established by the supervisor and credit union leadership. • CRM accuracy: 100% of member outreach documented in the credit union's designated CRM or call tracking system on the same business day., • Achievement of personal, team and business goals as established., • Adherence and compliance with credit union procedures and policies. This includes but is not limited to the Internal Controls Policy, Bank Secrecy Act, OFAC and other credit union, state and federal procedures, policies and regulations., • Prompt, friendly, personal and professional service to members and teammates., • Accuracy of work product, transactions and information., • Complete assigned training, product knowledge, cross training and sales techniques, and other development activities as assigned., • Teamwork with the Member Service team and other departments., • Maintain high level of confidentiality regarding credit union staff and member information., • Responsiveness to internal and external correspondence and inquiries. Follow through. Ownership and accountability., • Maintain a professional work environment and businesslike appearance. Experience: Minimum two years of demonstrated outbound sales, business development, member or customer relationship development, or call center sales experience required. Financial services or credit union experience strongly preferred. Direct experience converting prospects or single-service customers into multi-product relationships is a significant advantage. Prior teller, cashier, or transactional service-only experience without an outbound sales component is not sufficient for this role. Education: A high school education or GED is required plus the required experience. An Associate Degree is preferred. Interpersonal: This position requires sustained contact with members and prospective members and demands professionalism, courtesy, finesse, tact and diplomacy. The role requires a demonstrated ability to build rapport quickly over the phone, identify member needs through effective questioning, and influence purchase and adoption decisions without high-pressure tactics. Must demonstrate clear verbal and written communication. Other Skills: Must be able to operate standard office equipment and efficiently use and navigate a computer. Must be able to type and key data utilizing the Microsoft Office Suite and software unique to the credit union. Experience with CRM or call tracking software strongly preferred. This role requires the ability to navigate multiple systems and document conversations in real time while speaking with the member on the phone. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walks, reaches, stoops, kneels, crouches or squats and uses the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment Employees are required to contribute to a positive work environment and demonstrate the credit union brand of "The Relationship of a Lifetime" by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change. GHS is an equal opportunity employer. At GHS, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. GHS believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Requirements:

Position Summary: Are you a self-starter, go-getter, and a deal manager looking to move your sales career forward? How about in an industry that is moving the things that move the world forward? The trucking sector of the transportation industry moved nearly 69% of all domestic freight. Penske is a leader in transportation services and we help our customers succeed We are expanding our sales team and looking to find passionate, highly motivated, sales-minded individuals to help us grow our business Qualified candidates will have a minimum of 2 years sales experienced dealing in the B2B space with prior responsible for lead generation, cold calling, and development and presentation of proposals. The Rental Sales Representative is responsible for business development through the marketing of our rental product lines and will grow our existing customer base through direct sales. You will also be responsible for the account management for existing accounts in the areas of fleet planning and profitability. This role offers a salary and commission, company vehicle, and substantial training to further develop your sales skills. Successful individuals in this role can look to continue their growth into sales positions of greater complexity with Penske, or, potentially consider operational management careers. This position is located at the Penske facility located at 93 Industrial Park Drive in Binghamton, NY. Major Responsibilities: Answer customers' questions about products, prices, availability, product uses, and credit terms Recommend products to customers, based on customers' needs and interests Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders Estimate or quote prices, credit or contract terms, warranties, and delivery dates Consult with clients after sales or contract signings to resolve problems and to provide ongoing support Prepare estimates, and bids that meet specific customer needs Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences Arrange and direct delivery and installation of products and equipment Monitor market conditions, product innovations, and competitors' products, prices, and sales Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service Contact businesses or private individuals by telephone in order to solicit sales for goods or services Explain products or services and prices, and answer questions from customers Obtain customer information such as name, address, and payment method, and enter orders into computers Record names, addresses, purchases, and reactions of prospects contacted Adjust sales scripts to better target the needs and interests of specific individuals Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations Answer telephone calls from potential customers who have been solicited through advertisements Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts Maintain records of contacts, accounts, and orders Support location and rental customers, including rental counter activities as needed Other projects and tasks as assigned by supervisor Qualifications: At least 2 years customer service experience required At least 2 years sales experience required, transportation sales preferred High school diploma or equivalent required Bachelors degree preferred Bilingual, Spanish preferred Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required Strong written/ verbal communication skills required Ability to work independently, deal with people, flexibility, and strong written/oral communication skills are required Valid Drivers license required Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Pay: $50,400-$63,000/ annually Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure. To learn more visit Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Sales/Business Development/Sales Management Job Family: Operations Address: 93 Industrial Park Dr Kirkwood Industrial Park Primary Location: US-NY-Binghamton Employer: Penske Truck Leasing Co., L.P. Req ID: 2501697

Attend sales meetings at Corporate Headquarters in Sugarcreek, OH and offsite locations several times per year.

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! We're looking for a skilled Road Service Technician with a strong background in heavy equipment. In this role, you'll provide professional, safe, and efficient support for our branch while on the road, handling everything from routine maintenance to complex diesel engine repairs for customers. Qualifications • Prior experience in heavy construction equipment or agriculture equipment is preferred., • Strong independent work ethic but also able to work collaboratively with a team., • Excellent customer service skills; a builder of relationships., • Clear and concise communications., • A strong sense of urgency, focusing on time., • Computer skills., • Valid Drivers License and clean driving record is required., • Ability to independently lift between 50-75 pounds. Responsibilities • Provide technical service to equipment., • Read job orders., • Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively., • Follow checklists to ensure all critical parts are examined., • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed., • Test-drive vehicles to ensure that they run smoothly., • Tag all warranty parts and return them to the warranty clerk., • Attend training classes and keep tabs on factory technical bulletins., • Develop and maintain positive relationships with customers to increase overall customer happiness., • Properly complete the service and/or repairs assigned by the supervisor., • Complete all work according to the applicable safety requirements and published procedures., • Participate in, and utilize to the best of one's abilities, technical training as assigned by management., • Maintain your designated workspace in an organized and clean manner., • Ensure guest vehicles are returned as clean as they were before being serviced., • Show the utmost courtesy to all guests, visitors, and dealership personnel., • Make every effort to achieve the production objectives set by management., • Adhere to the manufacturer's policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications., • Any other duties as outlined by the Service Manager and, or management. Technician Benefits • Annual Tool/Shoe Allowance., • Uniforms provided., • Discounts on products and services., • Continued education, manufacturer hands-on and web-based training. Benefits • Medical, Dental & Vision Insurance, • Health Savings Account (Employer + Employee Contributions), • Accident & Disease Insurance, • 401K Plan + Match, • Competitive Paid time off Policy, • Short/Long Term Disability, • Annual Reviews Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Transparency$20—$39 USD

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