Account manager sales jobs in Rochester, New YorkCrear alertas

Job Description ASSISTANT COMMUNITY MANAGER Full Time, $18/hr. plus incentives Hours: Monday-Friday 8:30AM-5:00PM As an Assistant Community Manager, you’ll put your outstanding leadership and savvy business skills to work at one of the most respected apartment companies in a management opportunity that offers real leadership, innovation and support. You will train with the Community Manager. Our Assistant Community Managers are the cornerstone of our team. They are responsible for keeping our communities in the top-notch condition our residents have come to expect, building motivated and trustworthy teams who consistently deliver a notably higher level of service and maximizing the operating performance of our community. Be ready to be busy! Core duties and Responsibilities, in collaboration with the Community Manager: • Operations. Ensuring the smooth running of our community in a fast-paced environment. Oversee all operations including lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, etc., • Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability., • People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, and maintenance personnel, in order to maximize their engagement and minimize turnover., • Marketing. Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs., • Supervise day-to-day operations of entire on-site team, ensuring that all corporation policies and procedures are being followed., • Maintain effective on-site staff through interviewing, hiring, and terminating as necessary., • Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up., • Manage and maintain all aspects of overall community budget and finances., • Work with leasing staff to ensure that leasing/marketing goals are being met., • Maintain positive relations with all community vendors., • Coordinate special projects as requested by Property Manager. Skills and Ability: • Effective communication and customer service skills., • Computer literate, including Microsoft Office Suite., • Strong customer service orientation., • Excellent phone and personal sales skills, • Ability and access to drive a car., • General office, bookkeeping and sales skills., • Strong administrative, organizational, and management skills., • High school diploma or equivalent required., • Minimum 1 year of residential leasing and/or management experience or comparable experience., • Financials experience/experience writing and maintaining budgets, a plus. This is a full-time opportunity with competitive compensation. Benefits include paid vacation, holiday and PTO days, 401K with company match, health/dental/vision/accident/critical illness insurance, flexible spending account, health savings account, identity theft/fraud protection, legal service benefit, and many more.

Job Description ABOUT US: ShiftHop, LLC. is a technology services company for healthcare professionals and healthcare facilities. Our mission is to bring the PRN/gig-work to the healthcare field, allowing for decreased staffing shortages in the healthcare field. We empower healthcare professionals to become independent of their full-time job, by offering credentialing services and a clear path for becoming an independent contractor. With ShiftHop, healthcare professionals can find work 24/7, working whenever, wherever, and however often they’d like. ROLE AND RESPONSIBILITIES: ShiftHop is looking for a Facility Success Manager to join our team in our Rochester, NY office. This person will operate as the lead on all critical healthcare facility accounts. The focus of this vital role is to manage the relationship with healthcare facilities by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. • Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits., • Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services., • Bachelor's degree in Business, Sales or related field, • Strong verbal and written communications skills, • Excellent listening, negotiation, and presentation abilities, • Familiarity with CRM software preferred, • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • 100% employer paid medical, dental and vision (MVP Healthcare), • 100% employer paid life insurance, • 100% short and long-term disability, • 401k matching up to 10% annually, plus eligibility for immediate vesting, • Same day pay option, • $500.00 annual fitness credit Powered by JazzHR A5OB3dR2g3

Job DescriptionService Advisor Department: Service Reports To: Service Manager Overview The Service Advisor works proactively to ensure the daily operation of the service reception, and that other service needs and expectations are met, from customer inquiry through the completion of the invoice and follow-up. This work contributes to an optimized utilization of the service shop and long profitable relations with the customer. Benefits * Full-time Benefits: • 401(k) With Company Match, • Vacation - Sick/Personal time, • Dental insurance, • Disability insurance, • Incentive Program, • Flexible spending account, • Health insurance, • Life insurance, • Vision Key Responsibilities • Proactively generate and prioritize leads by reviewing repair history, analyzing diagnostics, contacting customers to recommend services, scheduling visits, and documenting outreach., • Drive service sales by assessing customer needs, recommending maintenance, troubleshooting, defining required work, creating work orders, and coordinating scheduling., • Maximize shop efficiency by planning work time, coordinating resources, arranging vendor jobs, confirming appointments with customers, and actively participating in pulse and service management meetings., • Ensure a positive customer experience by welcoming customers, verifying appointments, performing inspections, addressing requests, offering additional services, and maintaining communication on changes or issues., • Build long-term customer relationships by clearly reviewing completed work, explaining deferred recommendations, suggesting future services, closing work orders, issuing invoices, booking follow-up appointments, returning the vehicle, and capturing customer feedback., • Foster a positive and collaborative service department culture by embracing diversity, promoting teamwork and accountability, protecting confidentiality, pursuing ongoing professional development, and contributing to business goals through active project participation and knowledge sharing. General Knowledge and Skills You Need • Apply business acumen to understand operational processes and drive improved service performance and profitability., • Maintain up-to-date product knowledge of International and IC Bus products and services to effectively support customer needs and business processes., • Uphold safety and health standards by following policies and procedures to ensure a safe, compliant, and sustainable work environment for all employees., • Utilize software and information technology effectively to perform daily tasks and support service operations., • Communicate openly and respectfully with all stakeholders, fostering two-way dialogue, building consensus, and promoting clear, honest interactions., • Deliver exceptional service by maintaining strong client relationships and consistently meeting the needs of internal and external customers., • Take initiative and drive solutions by addressing issues proactively and seizing opportunities., • Plan and prioritize effectively to achieve organizational goals through efficient resource allocation., • Identify and resolve issues efficiently, escalating complex problems as needed., • Collaborate proactively to support a cohesive work environment and achieve shared goals. Desired Education & Experience • High school education or equivalent, • Relevant work experiences in a dealership position recommended

Job Description Outside Sales Agents C Berman Associates is expanding and looking for individuals that will be responsible for acquisition, development, performance and management of automotive accounts. A high performance individual who also has the personality and professionalism to work with automobile dealership management. Responsibilities • Prospect and acquire new automotive dealership accounts, • Develop F&I product sales and improve overall F&I performance, • Implement policies and procedures for newly acquired business, • Conduct sales presentations and dealership training, • Proven F&I, Sales Manager or GM experience is required, • Extensive knowledge of retail automobile dealership operations, • Excellent presentation, communication and sales skills, • Basic Computer skills, • Must be able to travel to dealerships in assigned region, • Must have a valid drivers license and acceptable transportation, • Must be a team player as well as able to work independently Compensation We offer an exceptional compensation plan with most agents earning over $200,000 per year. Payments begin during training and occur prior to account acquisition. You Must be available for Out of State Training in our New Jersey office the week of February 15th, 2026.

Job DescriptionCompany Profile: Anderson Equipment Company is one of the largest heavy equipment distribution companies in the Northeast. It is a family-owned, private company that has consistently grown and achieved financial success for almost 90 years. Currently in its third generation of family ownership and management, the company spans six states – West Virginia, Pennsylvania, New York, New Hampshire, Vermont, and Maine with 19 branch locations. Job Description Summary: The Service Manager is responsible for leading the branch service department and overseeing technicians and mechanics who work in the shop and the field. The technicians perform a variety of functions, including maintaining the Company’s rental fleet, performing scheduled maintenance or warranty work, diagnosing and repairing customer equipment. The Service Manager will work with the Branch and Parts Managers to coordinate cost effective reliable service for our customers and to ensure that safety, responsiveness and professionalism are prioritized. The Service Department Manager will be responsible for maintaining workflow, including scheduling repairs, assigning mechanics, and setting priorities, while effectively managing work orders and timely completion of repairs. Managers will also be responsible for driving to job and customer sites to meet with potential buyers and customers. The Service Manager is ultimately responsible for revenue and gross margin growth, and profitable operations. Anderson Corporate functions (HR, Sales Support, Credit) will support Service Manager to facilitate achievement of results. Required Qualifications: • Minimum of 5 years of management experience in Service Department., • 5+ years of work experience with P&L responsibility and achievement of profitable results., • Proven track record in training, scheduling, and managing field technicians., • Strong technical competence in mechanical functions and specialized equipment repair., • Excellent leadership and interpersonal skills, with the ability to motivate and develop a team., • Proficiency in computer systems and software relevant to service operations., • Strong problem-solving abilities and decision-making skills., • Compensation Range depends on Manager’s ability to achieve profit and bonus targets: $80,000-$100,000., • Compensation consists of salary and bonuses based on achieving annual targets., • Benefits include Medical and Prescription Drugs, Dental, Vision, Life Insurance, STD, LTD, Heath Savings Account, Employee Assistance Program, Paid Time Off (PTO)., • Retirement Savings is a 401K Plan with Match and Profit Sharing contributed by the Company., • The Company supports professional development through career advancement opportunities, transfers to other branch locations, tuition reimbursement, and company-sponsored training programs.

Job DescriptionBenefits: • Simple IRA, • Competitive salary, • Dental insurance, • Paid time off, • Training & development, • Vision insurance, • Bonus based on performance, • Flexible schedule Were also dedicated to giving back to the community. Each quarter, our team enjoys office outings that are often tied to volunteer opportunities like food drives or supporting local schools. Other times, its simply about having fun togetherwhether thats catching a movie, going to a baseball game, or enjoying time outside the office. One of the unique perks of working here is our Lets Make A Deal promotion around sales achievements. Team members can earn personalized rewards such as car detailing, weekend getaways, and moremaking success both motivating and rewarding. We are consistently ranked among the top three insurance agencies in Rochester, and were committed to fostering a culture of growth, professionalism, and winning together as a team. ROLE DESCRIPTION: Interested in a rewarding sales position that allows the option to own your own business one day with the #1 Property & Casualty insurer in the nation? As an Account Manager for the Dominic Agostini Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer

Job Description Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC. Salary: $55,000 - $68,000/year Requirements • Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals, • Calculate costs, offer quotations and follow up on open quotations, • Understand customer needs and requirements, • Accurately respond to technical questions, • Complete order entry, respond to complaints and process returns, • Responsible for maintaining profit margins, • Respond to inbound phone and website inquiries as needed, • Source raw material and parts as needed, • Set up new customer parts in ERP system, • Communicate key information to other internal departments, • Support Inside Sales Manager and outside sales team with special projects and other tasks, • Bachelor's degree, one to two years or more related experience preferred, • Proficiency processing a high volume of emails, • Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.), • Technical aptitude and strong attention to detail, • Problem solving ability, • Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations, • Excellent written and verbal communication skills, • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task, • Ability to work independently and as a member of a team, • Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment LATER • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Referral program, • Vision insuranceCompany DescriptionAt Seal & Design, our core values are the foundation of our success and the key to our vibrant, collaborative culture. We believe in being Self-motivated—taking initiative, owning our responsibilities, and striving for excellence in everything we do. We are Engaged team members who leverage our unique talents to embrace the company’s vision, work together, and deliver outstanding results. Adaptability is crucial to our approach, as we challenge the status quo, continuously improve, and tackle problems and opportunities with creativity and determination. Our Loyalty is unwavering, both to our customers and our team, as we remain resolute in our commitment to service and support. Above all, we value Sincerity—honoring our commitments, respecting deadlines, and living by the golden rule, ensuring we do what we say, when we say we will. These values guide our actions and inspire us to achieve more together.At Seal & Design, our core values are the foundation of our success and the key to our vibrant, collaborative culture. We believe in being Self-motivated—taking initiative, owning our responsibilities, and striving for excellence in everything we do. We are Engaged team members who leverage our unique talents to embrace the company’s vision, work together, and deliver outstanding results. Adaptability is crucial to our approach, as we challenge the status quo, continuously improve, and tackle problems and opportunities with creativity and determination. Our Loyalty is unwavering, both to our customers and our team, as we remain resolute in our commitment to service and support. Above all, we value Sincerity—honoring our commitments, respecting deadlines, and living by the golden rule, ensuring we do what we say, when we say we will. These values guide our actions and inspire us to achieve more together.

Job DescriptionJoin our Team of Employee Owners!Why work for a company when you can own it?Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service SupervisorDepartment: Rochester ServiceLocation: Rochester, New YorkReports To: Assistant Service ManagerJob Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime.Our most successful Service Supervisors: • Possesses superior communication, analytical, and organizational skills, • Exhibit goal-oriented behaviors and time management principles, • Exude a customer-focused attitude, • Apply extensive attention to detail to all tasks, • Toggle between projects and responsibilities with ease, • Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted, • Proficient with mobile devices and computers; advanced proficiency with Excel preferred, • Must maintain an active, REAL ID compliant driver’s license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities., • Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payrollScope of Responsibility:, • Supervision and scheduling of multiple service technicians., • Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives., • Preparation of inspection & repair reports and assist with repair estimates & quotations., • Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services., • Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability., • Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner., • Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites., • Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service., • Accuracy and timeliness of technician timesheets and expense reports., • Assist with the improvement of and compliance with quality procedures and typical practices., • Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required., • Reasonable travel as required.Cummins-Wagner Gives Back to Employees:, • Employee Stock Ownership Program, • Bonus Program, • Tuition and Certification Fee Assistance, • 401k Match, • Flexible Spending Account, • Comprehensive Health Insurance, • Life Insurance

Job DescriptionCompany Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms. Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere. We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal. Together we’re dedicated to making an impact. Sound like you? Join and grow with us. Job Description • Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage, • Manage and maintain install base, including basic 3rd Party integrations, • Analyze and resolve product issues for Brainlab systems at assigned Account(s) via Salesforce through detailed analysis and utilization of critical thinking via technical training and documentation, • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications, • Provide clinical case coverage & support for Complex Cases and Go Live launches (based on availability), • Manage the process of driving customer utilization, especially via unique workflows and special applications, • Act as escalation point for clinical regional issues, • Direct and assist Radiology staff in performing necessary scans prior to surgery, • Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services, • Develop and conduct training programs for hospital staff enabling them to implement in-house training, • Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels and providing recommendations on this process, • Work with the Application Consultant to increase revenue via the sale of spare parts, upgrades, contract renewal, etc., • Work closely with the Application Consultant, Area Account Manager, and Marketing Manager on market transparency, upgrade initiatives, demo/evaluations, and Research & Development (R&D) projects, • Attend meetings and trade shows to demonstrate and promote IGS products and services, • Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis, • Collaborate and strategize with Regional Support Manager to provide regular content for team calls/meetings (e.g. provide clinical knowledge transfer, share best practices, interesting cases or case set-ups, etc.), • Maintain Salesforce documentation of all working hours, • Attend IGS Continuing Education annually and maintain annual product certification competency, • Salary Range 65-85K. Notwithstanding the foregoing, nothing in this job description alters your at-will employment status. Additional duties may be assigned in the discretion of Brainlab. Qualifications • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required, • 1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider, • 1-2 years minimum sales experience with healthcare company preferred, • Knowledge of surgical procedures, anatomy and medical terminology preferred, • Proficient in the use of PC software applications including Microsoft Office, • Self-motivated, detail oriented and a proven history of ability to make independent decisions Additional Information In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more. Visit us at: Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description About Calero Calero is a leading provider of Technology Business Management and SaaS Management solutions, helping organizations gain visibility and control over their technology ecosystems. We empower clients to simplify complexity, optimize spend, and drive digital transformation through actionable insights and automation. Position Overview Calero is seeking an experienced Product Marketing Manager to support in our go to market for our SaaS Management solutions. This is a highly strategic and hands-on role responsible for translating market insights and product capabilities into compelling positioning, messaging, and programs that drive demand, adoption, and retention. Reporting to the Sr. Director of Product Management, the ideal candidate will have 5–7 years of product marketing experience in SaaS and a strong track record of building and executing data-driven marketing strategies. You will be the voice of the customer and a key partner to Product Management, Sales, and Demand Generation teams — helping shape how Calero’s SaaS Management solutions compete and win in the market. You’ll work as part of a collaborative, dynamic marketing team that includes content, channel, and demand generation counterparts, ensuring a cohesive and high-impact go-to-market motion across the customer lifecycle. Key Responsibilities Qualifications • Education: Bachelor’s degree required (Marketing, Business, Communications, or related field preferred)., • Experience: 5–7 years of product marketing experience in SaaS or a closely related B2B technology segment., • Proven success defining and executing go-to-market strategies in a dynamic, fast-paced environment., • Strong analytical skills and ability to use data to drive strategy, measure performance, and optimize results., • Excellent communication, storytelling, and presentation abilities — able to simplify complex concepts into clear, customer-driven narratives., • Demonstrated collaboration with cross-functional teams, including Sales, Product Management, and Demand Generation., • Strategic thinker with hands-on execution skills and a passion for market insights and customer impact. Why Join Calero • Play a key role in shaping the go-to-market success of Calero’s growing SaaS Management portfolio., • Collaborate with a high-performing marketing team driving measurable growth and innovation., • Flexible work options — in-office, hybrid, or fully remote., • Competitive compensation, comprehensive benefits, and professional development opportunities. Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The salary range for this role is $100,000 - $115,000. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Job Description Packaging company in Rochester, NY is busy. Due to client demand, the company is hiring an experienced CSR for day shift. Responsibilities include: • Gather all necessary information to input job orders as directed by sales and/or clients., • Review all new orders to ensure accurate and timely completeness., • Prepare estimates and provide quotes as required., • Track orders throughout manufacturing process keeping clients and sales informed., • Work closely with outside print vendors on job details and status., • Communicate with clients on status of jobs and any questions they may have., • Minimum 3 years' customer service, account or project management experience in the printing, die cutting or prepress industry., • Working knowledge of prepress, platemaking, and flexographic printing preferred., • Working knowledge of die cutting and/or die making a plus., • Detail oriented and able to multi-task several on-going projects., • Excellent communication skills primarily via phone and email., • Proficient on MS Word, Excel and Outlook., • Professional and diplomatic demeanor., • Individual and team contributor. Hours: 8 - 4:30 with occasional paid OT. Starting rate $52,000 - $65,000 + benefits, PTO, and 401k match. Company DescriptionNationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Growth client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • Bachelor's degree required., • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description We are seeking a dynamic and experienced Professional Liability Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of Professional Liability (Management Liability) insurance accounts: D&O, E&O, EPLI, Cyber, etc., providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of professional liability insurance clients, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 3 Years of experience preferred in professional & commercial insurance, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

Job DescriptionDescription: Company Overview Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you. Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a P/T Sales Associate who embodies these qualities and is ready to take our accounting area to the next level ** Strong Memorial Hospital requires submission of flu vaccine records for this season. We’re Hiring – 2 Sales Associates Schedule 1: • Wednesday: 11:00 AM – 6:00 PM, • Thursday: 11:00 AM – 6:00 PM, • Saturday: 10:00 AM – 5:00 PM Schedule 2: • Friday: 11:00 AM – 6:00 PM, • Saturday: 8:45 AM – 3:30 PM, • Sunday: 10:00 AM – 3:00 PM POSITION SUMMARY: The Sales Associate is responsible for delivering exceptional customer service, supporting store goals, maintaining a clean store, and handling cash transactions. They assist customers, follow company policies, and build positive relationships with hospital contacts and volunteers. RESPONSIBILITIES: Customer Service • Responsible for meeting store performance objectives. The daily and monthly sales goals are available for viewing in the Daily Operations Binder and on the POS Register., • Responsible to follow the Corporate and Store Manager directions for supporting those events., • Ensure the store is clean and looks its best., • Make sure all shelves are dusted, any trash is off the gift shop floor and spots are cleaned, items are organized displayed according to corporate standards, and that the store is generally clean and tidy., • Any special cleanliness requirements related to infection prevention., • Responsible for his or her own cash handling., • Counting down the register drawer to ensure accuracy at the start of every shift., • In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager)., • Responsible for following company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.)., • Responsible for following hospital and Cloverkey policies related to personal appearance, attendance, and customer service., • Demonstrate a knowledge of who the hospital contact is and an understanding of the importance of maintaining a good relationship with the hospital., • Show respect for and understanding of the role of volunteers in the hospital and in the gift shop (if applicable). Requirements: MINIMUM QUALIFICATIONS • High School Diploma or equivalent, • Stand for long periods of time, • Strong customer service skills with the ability to build rapport with customers, • Excellent phone etiquette and communication skills, • Basic math skills for processing transactions, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong sales skills with the ability to upsell and cross-sell products FREQUENCY: Never = 0% Rarely = 1 – 10% Occasionally = 11 – 33% Frequently = 34 – 66% Continuously = 67+% Lifting: 1 –10lbs. Continuously Items sold in store 11 – 20lbs. Continuously Items sold in store 21 – 35lbs. Occasionally Items sold in store 36 – 50lbs. Rarely Items sold in store 51 – 75lbs. Rarely Items sold in store Carrying: 1 –10lbs. Continuously Items sold in store 11 – 20lbs. Continuously Items sold in store 21 – 35lbs. Occasionally Items sold in store Standing Continuously Walking Rarely Sitting Occasionally Pushing Continuously Bending Continuously Squatting Continuously Kneeling Rarely Crawling Occasionally Climbing Continuously Reaching Continuously Grasping Continuously Fine Manipulation Continuously Items sold in store

Job Description Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking a high energy, motivated Sales Representative - Wine and Spirits, Imperial Division - Monroe and Ontario Counties JOB DESCRIPTION - SALES REPRESENTATIVE Our Sales Representatives maximize the sales of supplier brands to the trade and consumer through effective territory planning, selling, merchandising, and communication that permits achievement of company and supplier objectives. RESPONSIBILITIES PLANNING AND PREPARATION A Sales Representative is required to plan times and activities to ensure achievement of company and supplier, volume, distribution, and merchandising objectives within the assigned territory by: I. Calling on accounts daily, by following an established and efficient route which ensures assigned accounts are visited and serviced in compliance with company frequency standards; keeping route sheets up to date; and developing positive customer relations with owners, managers, and all other account employees. 2. Analyzing the total territory and each account to determine the priority selling and merchandising opportunities. 3. Preparing and presenting professional sales presentations to the retailers that are tailored to current supplier programs and the needs of the customer. 4. Interact with ADS’, Supplier Representatives, and Promotional Agency Representatives to achieve said objectives. 5. Preplans are subject to change and review by management for coaching and counseling opportunities. SELLING A Sales Representative is required to deliver effective sales presentations that achieve company and supplier objectives as a result of: 1. Mandatory attendance at Company and/or Supplier sponsored training, i.e., training classes, wine education classes, etc., 2. Keeping up to date on company and competitive brand pricing, and all other pertinent information which includes knowing the features and benefits of supplier products and programs compared to competition., 3. Follow the principles of our Sales Skills and Fundamentals Training (Prepare, Present Effectively, and Activate your business)., 4. Presenting the portfolio and current programs you are responsible for in each account to increase salesperson's sales and generate maximum revenue and case volume., 5. Maintain and effectively use the monthly pitch or program book, tasting notes, sell sheets, and information from suppliers either in print or electronically., 6. Off Premise: • Obtaining the appropriate off-premise distribution of supplier brands, types, and sizes as directed by management, by communicating to all owners, managers, clerks, stock persons and anyone concerned with the sale of products. Obtain maximum sell-through by conducting staff trainings, achieving supplier shelf standards, adjacencies, facings, cold box presence, etc., • Gaining feature price, promotion, and display merchandising support from off-premise accounts by using sales trends, retailer inventory, and special activities (holidays, advertising, merchandising, displays, seasonal etc.). 7. On Premise: • Obtaining the appropriate on-premise distribution of supplier brands, type and sizes as directed by management by communicating to all owners, managers, beverage managers, bartender(s), wait staff, key kitchen personnel and all concerned with the sale of products to maximize business., • Gaining wine list presence, internal servicing skills, execution of wines-by-the-glass and features, conducting wait-staff trainings, gaining back bar distribution, and proper merchandising of the back bar. Obtain distribution support from on-premise accounts by using sales trends, retailer inventory and special activities (holidays, advertising, merchandising, displays and seasonal activities, etc.)., • Requesting permanent P.O.S. materials for accounts to ensure brand visibility and account dominance (e.g., bar rails, napkin holders, table tents). SUPPLIER/SUPERVISORY INTERACTION A Sales Representative is required to be familiar with all suppliers and their brands to ensure positive consumer reaction by: 1. Work with supplier representatives with 48-hour notice and/or company managers with 24 notice and booked during business days (Monday-Friday). These are supplier and/or supervisory accompanied workdays and are designed to train and teach the salesperson advanced selling skills and methods to assure their usage is being practiced and correctly presented., 2. Knowing their account needs and opportunities for each supplier work-with., 3. Represent our products, our company and our suppliers in a positive way while always maintaining a professional relationship with every supplier. This includes following up with accounts after a supplier work-with regarding any commitments made to those brands., 4. Sales representatives have the discretion on a work with to ride in their own car or with someone else. MERCHANDISING A Sales Representative is required to secure in all accounts, the effective presentation to the consumer, of all brands represented, in accordance with company and/or supplier merchandising standards by: I. Installing point-of-sale material within accounts. Coordinating with merchandisers to enhance our position on the floor, shelf, window, counter, and cold box. 2. Suggesting shelf/cold box resets that achieve supplier and company standards 3. Working towards ensuring proper rotation of our products in accordance with State and Federal law to sustain sales. 4. Keeping accounts merchandised by organizing and voluntarily conducting in-store consumer wine and spirit tasting(s) on a rotating account basis. 5. Keeping current on which items are in stock and which items are out of stock for brands in our inventory and notify/inform accounts accordingly. 6. The sales representative will use any materials supplied by the Company and be responsible for said materials. RECORD KEEPING AND COMMUNICATION A Sales Representative is required to maintain territory and account records in accordance with company policy and provide information and reports as directed, by: 1. Being proficient in all electronic tools e.g., Diver and Liquid, with proper training., 2. Having available a defined agenda for all supplier work-withs., 3. Keeping management informed daily, on all aspects of their territory, which includes turning in accurate recaps in a timely manner., 4. The company reserves the right to add and/or delete forms and/or reports at its discretion to meet business needs., 5. Following standard company policies and procedures, 6. Submitting sales reports and performance goals to salesperson's manager as requested, i.e., POS, product, pre-sells, surveys, and performance results against goals, etc., 7. Collection of wine lists, cocktail lists and cordial lists in all accounts requested by management., 8. Maintaining adequate, well-organized inventories of P.O.S., sales tools, supplies and merchandising materials needed to support territory activities., 9. Attend and actively participate in sales meetings as directed by management in accordance with Collective Bargaining Agreement., 10. Maintaining professional relationship with all suppliers. Making proper use of supplier time during work-withs and reacting appropriately to all supplier work-withs. NEW ACCOUNTS A Sales Representative is required for all new accounts: I. To obtain and submit to the company's credit manager a signed and notarized credit application from the account at least 72 hours prior to submitting an opening order. 2. Determine with Field Sales Manager the account classification 3. Obtain levels of distribution for on and/or off premises account per division standards 4. Obtain sales tax certificate. MISCELLANEOUS A Sales Representative acknowledges and/or is required that: I. All reports, and surveys submitted must be accurate. There shall be no falsification of any report or survey. 2. To assure accuracy, understanding, delivery and receipt of all the Company's forms, including but not in limitation, review with commentaries, and field evaluations/work withs, are always to be dated and signed by the Company, and the Sales Representative will be entitled to add in writing their commentary with specificity if they disagree with any review or field evaluation at the time, they receive them. a. Sales Representative must know, understand, and adhere to all federal, state. local laws, rules, and regulations. 3. The failure (i) to meet the requirements of the job description; or (ii) to sign the company's forms will result in progressive disciplinary action, up to and including dismissal. COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: • Commission-based / paid weekly. Eligible for sales incentives., • Paid Holidays. Health and Welfare Plan (medical, dental, vision, disability coverage, life insurance via Union benefits), 401K plan, PTO, vacation accrual, Flexible Spending Account, industry certifications (WSET), and more. QUALIFICATIONS • A clean, valid New York State Driver’s License is required., • Ability to obtain and hold a valid NYS Solicitor’s Permit, • Bachelor’s degree is preferred, • Minimum one (1) year of experience in the food/beverage industry is required; adult beverage experience preferred, • Maintains a safe and clean working environment by complying with procedures, rules and regulations. Applicants only, No Recruiters please. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at 800-724-3960. Know Your Rights

Job Description Why Palmer Food Services: We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What we Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • Executes the Account Management Program including sales planning, controls and sales reports consisting of:, • Weekly business development plan and updates for District Sales Manager, • Account list (core, target and prospect, grouped by “opportunity”), • Producing, maintaining and using an account management binder with new and existing account profile sheets and updating same. The account management binder should contain sales presentation materials, samples, customer records, forms etc., • District Sales Representative has the authority to manage their accounts in a fashion consistent with established company policies, ethics, and pricing., • Establishes a personal planning calendar to manage his/her time:, • 80 % direct sales in the field, • 10 % phone sales to customers, • 10 % administrative time (paperwork, pre call planning, invoices, expenses, emails, A/R etc)., • Takes responsibility for developing a complete understanding of each of our product lines including various applications and benefits. Conveys this knowledge to customers with a high degree of skill and proficiency., • Works through proper company channels to complete all quotes and orders. Takes responsibility for learning company procedures concerning pricing, purchasing, credit and delivery. Understands his/her limits of authority and seeks approval where necessary., • Works with the District Sales Manager to plan weekly activity so that the “core” accounts are maintained properly; the agreed “target” accounts are fully penetrated using a broad-line category management approach; and an ongoing “prospect” list is built up. Stays in regular contact with the key people in these accounts. Initiates and makes cold calls on a planned basis to enhance exposure to new situations and opportunities. Keeps management informed of all competitive activity., • Makes customer calls as required. Also performs “Ride-withs” utilizing management, and or suppliers who may serve in a training capacity or assist in selling key accounts., • Budgeting and measuring results, prepares unit and dollar forecast upon request with assumptions on activities to achieve forecasts., • Attends all sales meetings, sales forums and trade shows as requested. Participates fully in all company promotions and contests., • Responsible for all Accounts Receivable collections in their assigned area and schedules biweekly meetings with Credit Department to review status per account., • Assists and cooperates with Customer Service personnel as workload requires or is requested., • Overnight travel is required about 5% of the time for trainings, trade shows, etc., • 3+ years outside sales experience, preferably in a business-to-business sales organization., • High school diploma or GED, with some college experience preferred, but not required., • Food service or culinary experience is required., • Clean driving record and a valid Driver license, • Makes strong and effective one on one sales presentations., • $65,000- $100,000/ a year Physical Demands: The physical demands described below are representative of those that must be met by a District Sales Representative to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand, walk, stoop, bend, kneel, sit, drive., • Must be able to use hands to handle, feel, finger; reach with hands and arms, see, talk and hear., • Must be able to regularly lift and carry up to 50 lbs; periodically lift and carry 80-100 lbs. must be able to walk up and down the stairs carrying products with weights described above., • Possess normal vision with or without correction and able to distinguish colors, • Possess fluent speech in English, writing and communication skills necessary to effectively carry out job functions, • Must be able to read and comprehend work related materials, numerical data and diagrams., • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching, • Eligibility for Annual Profit-Sharing Bonus, • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood), • Associate Discounts on Warehouse Food Products, • Employee Appreciation Events, • And much more

Job Description About us: At Eisco, ENALAS Group, our commitment to employees and customers are simple: everyone needs a little assistance sometimes. Employees tell us they choose ENALAS because of our thoughtful leaders, driven and passionate ideologies and our commitment to integrity. ENALAS has consistently ranked in the Rochester Top 100 Companies since 2018, voted as Top Companies to work for in 2022, 2023 & 2024, and is continuing to grow at rapid speeds. If you’re looking to collaborate in a fast-paced entrepreneurial environment, and are someone who is passionate, enjoys trying new things, and interested in contributing to make a difference - ENALAS is the place for you! Job Overview: The Distribution Relationship Manager will be responsible for generating sales by building and maintaining relationships with industrial labware customers and distributors. As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in Victor, NY. As a vital member of our sales team, you'll play a crucial role in driving the sales of our comprehensive range of science education supplies through our e-commerce platform. ESSENTIAL DUTIES AND RESPONSIBILITIES • Serves customers by selling products and meeting customer needs, • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers, • Meets monthly individual sales goals and contributes to the overall team sales goals, • Communicates with customers through phone calls, emails and in person visits (at customer and at trade shows), • Adjusts content of sales presentations by studying needs of customers and potential customers, • Works with marketing to build promotions around key product lines, • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management, • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques, • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses, • Provides historical records by maintaining records on area and customer sales, • Social media account support for B2B and B2C science businesses, • Generating content for our B2B and B2C businesses. For example: landing pages for specific demographics, recommended material lists for various classes or grade levels, blog articles related to current events or pedagogy, etc., • Product line management of science products, including merchandizing products, development of keywords, prioritizing content creation and product data updating, • Understanding and utilizing our ecommerce platforms on the B2B and B2C businesses, including: Shopify, Amazon, Walmart, eBay, etc. Education and Experience Qualifications • Degree in business or science, science experience, • Experience in customer service or sales, • Knowledge of Salesforce or other CRM, • Excel, • Contributes to team effort by accomplishing related results as needed, • Must be comfortable talking with people on customer visits and trade shows Travel Requirements 10-30% Environmental Working Conditions & Physical Effort: Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level. • Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems., • A frequent volume of work and deadlines impose strain on routine basis., • Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 25 lbs., • Will be required to assist in other areas from time to time, including but not limited to order fulfillment, packing and shipping. Environmental Working Conditions & Physical Effort: Eisco, ENALAS Group is a fast paced environment, bring your entrepreneurial energy. Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level. Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. A frequent volume of work and deadlines impose strain on routine basis. Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 25 lbs. Schedule: Monday – Friday, may require extended hours based on the needs of the business Benefits: • 401k up to 3.5% match, • 100% covered benefits including medical, dental, LTD, STD, Life..., • Paid time off, • 14 paid holidays, • Paid Sick Leave Office Schedule: 8 hour shift Monday to Friday In-person position COVID-19 considerations: We’re 100% vaccinated employer Eisco, ENALAS Group is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business needs.

Job Description TITLE: Business Development Account Manager – Performance Media About Soleo: Soleo Communications is a leading pay-per-call network and performance media company that helps businesses connect with new customers by providing targeted, cost-effective and measurable solutions. Our platform enables businesses of all sizes to quickly and easily launch campaigns that deliver highly qualified leads and calls to their businesses. We provide our customers with the ability to track and optimize their campaigns in real-time, giving them the data they need to make informed decisions and maximize their ROI. We partner with top-tier publishers and advertisers to ensure that our customers have access to the highest quality leads and calls available. Through our proprietary technology and data-driven insights, we make it easier for businesses to reach their goals and grow their customer base. Job Description: We are looking for a talented Business Development Account Manager to join our performance media team. The successful candidate will be responsible for maximizing the potential of existing accounts and proactively pursuing new business opportunities. This role requires strong relationship building skills, an in-depth understanding of performance media, and the ability to create and implement tailored strategies. The ideal candidate should be an ambitious, organized, and dynamic individual with a passion for sales and business development. This is a great opportunity to work in a vibrant and fast-paced environment and to make a difference in a growing company. Responsibilities: • Build and maintain strong relationships with key partners, • Develop new business and maximize the growth potential of existing partners, • Proactively pursue new business opportunities, using market research and networking to identify potential partners, • Identify and understand partners' performance media needs, • Develop and execute strategies to ensure partner objectives and goals are met, • Utilize project management principles and processes for successful onboarding and implementation of new accounts, • Create and manage partner presentations, documents, and contracts, • Monitor, analyze, and report on performance media results, • Provide ongoing campaign management and optimization, • Effectively and proactively communicate with partners, • Operate as the lead point of contact for all matters specific to partners, • Assist with operational requests or issue escalations as needed, • Travel to attend trade shows, partner meetings or other business engagements, • Stay up-to-date with industry trends and best practicesQualification and Experience:, • 2+ years of business development, account management, or project management in a high-value, business-to-business, solution consultation environment, • Experience in digital media, advertising, marketing, or performance media industry is preferred., • Business Degree (BA/BS in Business Administration, Business Management, Marketing, or related field), • Experience with CRM software and MS Office Suite, • Proactive approach to client consultation and problem solving, • Strong ability to manage multiple customer success projects/partners at a time, • Experience or familiarity with business analysis concepts and tools, such as market research and competitive analysis.Desirable Qualities:, • Proactive, responsive, and driven with the ability to think outside the box, • Excellent analytical and problem-solving skills, • Sound judgment and decision-making skills, • Detail oriented, • Ability to work independently with minimal supervision as well as part of a team, • Excellent time management skills with the ability to function in a fast-paced environment with fluctuating priorities and deadlines Powered by JazzHR Cedasep4ib

About Us: Join AMETEK Power Instruments, an innovative leader in electronic instrumentation for the electric utility and process industries. We specialize in delivering top-tier products like fault recorders, annunciators, and turbine engine sensors that measure and monitor power generation, transmission, and end-user assets. If you're ready to make a real impact in the energy and manufacturing sectors, we invite you to bring your expertise and passion to our team. Job Summary: The Electrical Manufacturing Engineer Supervisor plans, directs, and coordinates the activities of the manufacturing engineering operations across the facility, managing a team of 3 engineers, working closely with other departments such as production, facilities, QA and supply chain. This role ensures documentation and development of efficient processes, identification and implementation of cost reduction opportunities, the design and selection of test equipment and capital equipment, and the handling of personnel issues. The position also serves as a succession path for the Operations Plant Manager, offering significant leadership growth opportunities. Key Responsibilities: • Oversee daily workflow of Engineering department, • Collaborate with other leaders to set and assess priorities across teams, • Assess cost effectiveness and feasibility of manufacturing processes; make and implement recommendations to reduce costs and improve efficiency, • Supervise tooling operations, ensuring all work is performed accurately and according to quality and safety standards, • Review and approve engineering change documentation, • Manage the development and control of tooling, method sheets, manufacturing procedures, training programs, routers, data sheets, set-up sheets, sequence of events sheets, and related documentation, • Administer the design, selection, and acquisition of manufacturing tools and equipment, including Capital Appropriation Requests (CAR's)., • Validate time standards for existing and new products, • Implement Lean Manufacturing initiatives, • Work closely with the EHS Manager to ensure compliance with health and safety laws, regulations, and guidelines including EPA, OSHA, etc., • Ensure team is fully trained and receives applicable development/training to improve skill sets, • Lead company OPEX, VA/VE savings program and reporting, • Direct, coordinate, and evaluate assigned departments, • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. (Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining behaviors; addressing complaints and resolving problems.), • Perform other duties as assigned Minimum Qualifications: • Bachelor's degree, ideally in electrical engineering, strongly preferred; will consider equivalent combination of education and experience, • 5+ years of related experience in manufacturing engineering, • 3+ years of leadership experience supervising others and developing talent, • Thorough understanding of manufacturing operations and tooling, • Proficiency with Microsoft Office spreadsheets and AutoCad, • Due to the nature of Power Instruments' programs and products, applicants must have the legal right to work in the U.S. and be legally authorized to access export-controlled information and source code Desired Qualifications: • Strong analytical and problem-solving skills, • Excellent organizational skills and attention to detail, • Ability to work effectively in a team environment, • Experience in Lean Manufacturing, • Interest and willingness to advance into Plant Manager role, • Strong communication and interpersonal skills, • Ability to troubleshoot and solve problems independently, • Proactive approach to improving operations, • Ability to read and interpret technical drawings and schematics What's in It for You: • Competitive compensation, holiday pay, and paid time off, • Great benefits package that includes health, vision, and dental insurance, • 401(k), plus matching, • Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave, • Employee referral program, • Tuition reimbursement program, • Employee assistance program, • Exciting, fast-paced environment where you could make a true impact, • Opportunities for career advancement within our business unit and across all other AMETEK business entities Additional Details: Work Environment: While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vibration and may be required to lift 20-30 pounds at times. The noise level in the work environment is usually moderate. Ability to travel domestically and internationally infrequently, <5% Location: This role is in Rochester, New York, a city of rich culture and natural beauty. Explore museums, music festivals, and picturesque parks. Nearby Finger Lakes offer wine tasting and outdoor fun. Rochester's strong economy and educational institutions make it an excellent place to live and work. Discover a vibrant, welcoming community in Rochester. To learn more about our company and our job opportunities, visit us at: To learn more about the business unit you'll be joining, visit us at: Compensation Employee Type: Salaried Salary Minimum: $100,000 Salary Maximum: $140,000 Incentive: No Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. For more information on AMETEK's competitive benefits, please click here. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359. Nearest Major Market: Rochester

Job Description Join one of Rochester's Top Workplaces! We would love to welcome you to the team! Loyal to People. Loyal to Planet. GreenSpark Solar, loyal to people and planet, creates fiercely local, cost-effective, clean energy options in the Greater Rochester Community. We feel a huge responsibility to succeed at GreenSpark. As a B Corporation, success is directly tied to honoring our triple bottom line of commitments to people, the planet, and profits (providing capital to grow, revenue to share among our employees, and a return to our investors). It is important work that directly impacts our employees and their families, our customers, and the residents of the communities where we do business, along with our local and broader global environment, but we have fun doing it. Our workplace reflects our values — our office is directly powered by onsite wind turbines and solar panels, our fleet includes all-electric and hybrid vehicles, dogs roam the office, and we strive to be an unabashedly inclusive, diverse workplace. Our Core Values Believe in People Keep it Real Find Joy Be a Leader Work Together We are seeking a highly motivated and skilled Solar EPC Sales Account Manager to join our dynamic team. In this critical role, you will be responsible for managing and developing bids, estimates, and schedules for large-scale commercial solar projects. The ideal candidate will have strong project management skills, the ability to collaborate with internal teams and external stakeholders, and a knack for maintaining excellent client relationships. Your role will ensure accurate budgeting, scheduling, and execution of projects through all stages of the sales and development process. Essential Job Functions & Key Responsibilities: Project Bidding, Estimating & Schedule Planning * Lead and manage the bidding and estimating process for large-scale commercial solar projects for specific clients. * Develop detailed project schedules, manage timelines, and monitor progress throughout the project lifecycle to ensure milestones are met. * Serve as the primary point of contact throughout the sales and process through to contract signing. * Keep all internal softwares up to date with project dates, pricing & documentation. Technical Sales & Proposal Development * Lead technical sales efforts by preparing and delivering compelling proposals and presentations. * Collaborate with internal teams to ensure proposals reflect accurate project specifications and align with client requirements. * Assess technical risks on projects and mitigation through pricing & client communications. Collaboration & Contract Management * Work closely with cross-functional teams, including engineering, permitting, and construction, to ensure project scopes are accurate and feasible. * Oversee contract management and ensure smooth transitions from sales to project execution. Project Bidding * Support the team member responsible for project bidding by assisting with bid input, pricing updates, and documentation within internal project management and estimating software. * Coordinate with subcontractors and vendors during the bid phase to collect pricing, clarify scope, and support timely and accurate proposal development. Client Relationship Management * Build and nurture long-term relationships with clients, understanding their needs and exceeding their expectations. * Travel to industry conferences, client meetings and other events as needed to stay current on industry trends and maintain client relationships. Minimum Requirements: * Quiet and professional workspace for holding daily video calls. * Availability between 8 AM and 5 PM EST, with the flexibility to adjust working hours earlier or later depending on client and project needs. Education & Qualifications: * Bachelor’s degree in Project Management, Engineering, Business Administration, or a related field (preferred). Equivalent work experience in Account Management or Sales may be considered in lieu of a degree. * A minimum of 2+ years of experience in account management, project management, sales, estimating, or bidding. * Proven track record of successfully managing or bidding construction projects valued over $1M in COGS (Cost of Goods Sold) (preferred) * Project management or construction management certifications (preferred). * Strong understanding of construction project budgets, timelines, and subcontractor relationships. * Experience working with engineering, permitting, and construction teams to develop accurate project scopes. * Ability to read and interpret construction plans. * Proficiency in project web-based management software and MS Office (Excel, Word, PowerPoint). * Familiarity with MS Project and ProCore is a plus. Perks & Benefits: * Annual salary range of $65,000-$85,000 * Weekly pay * Quarterly bonus potential based on company performance * Company-issued cell phone or reimbursement * 401(k) profit sharing plan * Comprehensive Benefits: Medical, Dental & Vision Insurance * Flexible work schedule and hybrid work arrangements. * Paid Time Off: * 3 weeks of vacation in your first year * Flexible paid time off moving forward. * 12 days of paid sick leave * 8 paid company-wide closure days * Professional Growth Opportunities: Training and development programs * Annual Company Retreat to foster team building and culture * Employee Assistance Program (EAP) for confidential support and counseling services * Pet-friendly work environment

Job Description Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you. Ronco is seeking a talented Strategic Account Manager - Healthcare for our Rochester territory who will create and execute sales in the healthcare market to include solutions for hospitals and long-term care facilities. You will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to RFI’s, RFQ’s, and RFP’s., • Understand and interpret construction project specifications., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs., • Develop and maintain professional relationships with manufacturer representatives., • Bachelor’s degree or equivalent relevant work experience., • Minimum of 2 years of B2B sales experience., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Previous experience selling into C-Suite preferred., • Ability to exercise the highest level of integrity and professional business acumen., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. But we do know how to let our hair down and have a serious bit of fun. In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, uncapped commission, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career? Apply today! This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Ronco is a drug-free workplace. Employment is subject to passing a drug test. Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description Title Strategic Account Manager Department Business Development Reports to Vice President, Business Development SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optical components, assemblies, and electro-optical systems. RPO specializes in a full spectrum of products & services including – Design and Engineering, Visible and Infrared Components, Glass and Plastic Molded Aspheres, Thin Film Coating, Optical Assembly and Electro-Optical Systems Integration. As one of the fastest growing companies in Rochester, RPO offers exciting career paths to work on market-leading programs. Job Summary: Rochester Precision Optics (RPO) is seeking a results-driven, relationship-oriented Strategic Account Manager to accelerate sales growth across both defense and commercial markets. As a key member of our business development team, this individual will manage day-to-day customer service and transactional sales while also cultivating long-term partnerships by recognizing customer needs, uncovering growth potential within existing accounts, and coordinating internal teams to deliver lasting solutions. This role is also integral to the strategic growth of RPO’s catalog business by aligning e-commerce, inside sales, and operations to expand customer reach, improve responsiveness, and strengthen RPO’s overall market footprint. You Will: • Act as the company representative for assigned customers, managing relationships, products, services, deliverables and communications., • Develop strong, long-term client relationships and strategic account plans (targets, whitespace, product adoption, pricing strategy)., • Manage, resolve and communicate customer issues including delivery status, credit issues, reschedules, expedites, etc., • Collaborate across the organization (Business Development, Inside Sales, Engineering, Program Management, Operations, Supply Chain) to execute quotes and respond swiftly to customer inquiries—ensuring the catalog-/standard-product workflow is efficient and accurate., • Attend production and sales meetings, conference calls with customers and BD team to report status, opportunities and risks., • Review and manage all incoming orders and acknowledgements for accuracy, specification, timing, and alignment with catalog SKUs., • Take ownership of ERP system (Epicor) and CRM (HubSpot) data for the BD team—ensure data integrity, training, and reliable usage., • Manage incoming customer inquiries from the website, trade shows and direct outreach; spearhead the initial vetting and distribution of new catalog opportunities into the CRM., • Partner with e-commerce/marketing to optimize online conversion, promotions, landing pages and catalog user experience; drive cross-sell/upsell of standard product lines., • Forecast monthly/quarterly revenue, units and margin for assigned accounts; maintain pipeline hygiene and apply price-to-win logic for volume / standard orders., • Regularly conduct QBRs with strategic catalog accounts; track SLAs (lead time, on-time-delivery, RMA rate) and drive corrective actions internally. Education & Experience • Bachelor’s degree in business, marketing, or related field preferred; 7+ years of relevant experience in lieu of degree considered., • 5-7 years of proven B2B sales success in a high-impact role, ideally within manufacturing or optics., • Familiarity with manufacturing environments and ability to communicate at a technical level; optics experience is strongly preferred., • Demonstrated ability to manage transactional sales while cultivating long-term strategic partnerships., • Experience supporting business development efforts and driving growth within existing accounts., • Exceptional verbal and written communication skills for presenting, negotiating, and cross-functional collaboration., • Strong organizational skills with attention to detail and the ability to manage multiple priorities., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM Platforms (HubSpot), • Experience working with ERP systems to manage client data, order processing, and cross-functional collaboration; Epicor preferred. You Are: • Results-Oriented: Motivated, hard-working and ready to level up., • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge., • Process Oriented: Well organized, demonstrating attention to detail., • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude., • Accountable: Demanding the highest quality from yourself and team members., • Detail-Oriented: Have excellent time management and organizational skills., • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude., • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” You Will Enjoy: • Growth: The opportunity to learn and advance your career, internal training and advancement opportunities, Tuition Reimbursement Program., • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match, company contributions to medical savings plans., • Wellness: Health, Dental, Vision Insurance. Company provided Life Insurance and Disability Insurance., • Balance: 11 paid holidays, generous paid vacation and sick time, • Culture: an energetic, value-driven team where you will experience the reward of meaningful work! Environment & Physical Demands: • Please note: This is an in-office role based at our West Henrietta, NY headquarters. Remote work is not available for this position., • Professional office environment with routine use of standard office equipment such as computers, phones, copiers, filing cabinets and fax machine; noise level typical of a standard office environment, • Prolonged sitting, computer and telephone use, as well as standing, filing, bending, reaching and lifting and carrying up to 25 pounds, • Exposure to manufacturing plant floor requiring the use of personal protective equipment (ear plugs, safety glasses, etc.), • Occasional travel required for customer and program meetings/coordination., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. This role will be performed in office at our facility located in West Henrietta, NY. Remote work is not available for this position at this time. Monday - Friday, 7am - 3:30pm

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls.

As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales

As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts.Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales s

As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales