Answering phone call jobs in Franklin Square, New YorkCreate job alerts

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Job Title: Intake Coordinator Location: Hewlett, New York Job Type: Full-Time Department: Operations Reports To: Director of Operations Position Summary The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency. This role is responsible for managing all aspects of the intake process, including answering inbound calls, gathering client information, verifying insurance or payer-source eligibility, scheduling services, and coordinating communication between clients, caregivers, and internal staff. The Intake Coordinator plays a critical role in ensuring timely service initiation, accurate documentation, and smooth daily operations. Key Responsibilities Intake & Client Coordination • Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely manner, • Complete intake for new clients, including collecting demographic, service, and payer information, • Enter and maintain accurate client data in the agency’s scheduling and/or electronic record system, • Communicate service details, start-of-care timelines, and expectations to clients and families Scheduling & Staffing Support • Schedule caregiver visits based on client needs, caregiver availability, and agency guidelines, • Coordinate schedule changes, cancellations, and call-offs, • Communicate schedules, updates, and care-related information to personal care assistants and aides, • Assist with resolving scheduling conflicts and coverage gaps Insurance & Payor Verification • Verify insurance eligibility and authorization requirements for non-medical home care services, • Obtain and track required documentation related to insurance, private pay, or waiver services, • Communicate coverage details and service limitations to clients and internal staff Caregiver & Internal Communication • Serve as a liaison between clients, caregivers, and office staff, • Communicate client preferences, care instructions, and service updates to aides, • Escalate concerns, complaints, or service issues to management as appropriate Administrative & Compliance Support • Maintain organized and accurate intake records and supporting documentation, • Ensure intake processes align with agency policies, procedures, and applicable regulations, • Assist with audits, reports, and administrative tasks as assigned Required Qualifications • Minimum of 1–2 years of experience as an Intake Coordinator or in an intake-related role within a non-medical home care or personal care agency, • Prior experience handling intakes, scheduling, and client coordination in a home care setting, • Knowledge of non-skilled home care services, workflows, and terminology, • Experience verifying insurance or payor eligibility for home care services Preferred Qualifications • Experience with home care scheduling or electronic health record systems, • Strong understanding of private pay, waiver, or managed care processes, • Bilingual skills a plus (not required) Skills & Competencies • Strong verbal and written communication skills, • Excellent organizational and multitasking abilities, • Customer-service oriented with a calm, professional demeanor, • Ability to handle high call volume and fast-paced environments, • Strong attention to detail and accuracy, • Ability to maintain confidentiality and professionalism at all times Work Environment • Office-based role with frequent phone and computer use, • On-Site

The Surgical Coordinator assists practice managers in daily operations of central scheduling unit. Ensure information is obtained regarding the scheduling of physicians on call. Manages tasks related to booking hospital procedure Demonstrate pleasant phone voice and communication Demonstrate ability to work in detailed oriented environment Duties related to patient care in a team-based care and integrative health environment. Competency in all skills related to the performance of providing exceptional patient care. Front office duties: greeting patients, answering phones, scheduling patients and verifying insurances. Demonstrates knowledge of insurance issues effecting patient care. Demonstrates knowledge of securing prior authorizations and authorization for procedures Ensure necessary medical record information is present for procedure including medical clearance if needed Work collaboratively with hospital personnel to ensure procedures are booked providing seamless process for patients High school diploma or equivalent. At least 3 years of physician office scheduling experience. Clinical Office Experience required. EPIC experience preferred. USD $22.99 - USD $35.60 /Hr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits. At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

The Patient Services Representative is responsible for the intake of new patients, scheduling of patient appointments, updating Health Insurance plans and making "cases" as needed, checking dental managed care insurance to make sure Advantage Care is the dental home, answering phones and triaging calls in phone notes, inputting financial information to determine Sliding Fee, collecting, and posting payments, ordering supplies for health center, and other responsibilities as required by supervisor. • Enter/update demographic information in required field of EMR and obtain photographs for EMR registration panel, e-mail addresses as needed., • Greet each patient professionally and make sure they sign in and are marked as arrived on schedule., • Obtain signed documents (e.g., consents, financial, advance directives, etc.) from patient and scan in medical record., • Input financial information to determine the level in Sliding Fee Scale., • Complete purchase requisitions, scan documents, pick up and distribute mail., • Check patient's eligibility including but not limited to Medicaid, Medicare, and third-party insurance and call insurance companies as needed., • Verbally ask at each appointment if there are changes in insurance coverage, address, and phone numbers., • Clear/monitor copier, shredder, and fax folder., • Answer phone and document in telephone note all necessary information, which is then sent to Medical Assistant folder., • Fax EMR documents as needed., • Receive payments by cash, charge and check and post payments., • Check all front-end portal folders., • Receive incoming calls from patients and schedule appointments., • Confirm all new patient appointments with personal phone calls., • Ensure that the appointment master scheduler is accurately maintained and updated as necessary., • Block vacation/personal/meeting/etc. dates/times in provider appointment schedules., • Retrieve dental history from dental insurance website and note what dental procedures have been completed with date of service and forward to dental staff., • Perform other related duties as assigned by the supervisor or management to support departmental goals and operations., • High School Diploma or Equivalent required, • Basic Life Support/AED certification required., • Strong oral, written and organizational skills required., • Prior experience coordinating activities of a busy medical office or health care center, a plus., • Computer proficiency in all Microsoft Office Suite applications, • Knowledge of Electronic Medical Record (EMR), a plus., • Ability to deal effectively with a variety of people and work in a team environment, • Excellent client /customer service orientation

Were seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY.In this role, youll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states.With t

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more. Use smartphone-based U-Scan technology to manage rentals and inventory.

Customer Service Representative.This job is located at 105-22 Northern Blvd, Corona, NY 11368.PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services.The "P" comes first, because our customers are at the c

Customer Service Representative - State Farm Agent Team Member.As a Customer Service Representative - State Farm Agent Team Member with James Piscitelli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your

Do You Want A Career And Not Just A Job?.As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desi

Airline Customer Service Representative in JFK Airport (French Speakers).ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE.Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines.We focus heavily on employee happiness and employee engagemen

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.Our team works hard to reach our

Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus).

Provide prompt, knowledgeable response to customer inquires via phone or email.

State Farm Insurance Agent located in Queens Village, NY is seeking an outgoing, career-oriented professional to join their team.As a State Farm team member for Don Enga - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products includin

Customer Service Representative.Location: GLEN HEAD, NY, 11545.Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.Insurance experience not required we will train the right person wi

Customer Service Representative.Mariel Dominguez State Farm Agency.At Mariel Dominguez State Farm Agency, we believe exceptional customer service drives our success.We're looking for a motivated Customer Service Representative who is passionate about helping people and eager to grow within a support

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are an established, growth-oriented agency with a team of highly motivated individuals.We attribute our success to having a fun, energetic environment that is an en

Takes inbound phone calls for up to 90% of assigned shift. We need both French and English-speaking candidates with call volume backgrounds. The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner.

Do You Want A Career And Not Just A Job?.As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desi

Handle inbound customer inquiries via phone calls and email. OneTouch Direct is not your typical Call Center.

Customer Service Representative - State Farm Agent Team Member.As a Customer Service Representative - State Farm Agent Team Member with Kevin Dignam - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attent

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Bilingual Customer Service Representative.Become a key player at Bush & Bush Law Group as a Bilingual Customer Service Representative!.Bush & Bush Law Group, a leading personal injury law firm, is on the lookout for a friendly and dedicated Bilingual Customer Service Representative to join our team.

You'll handle inbound/outbound calls, emails, and texts, schedule sales & service appointments, follow up with prospects, and help drive showroom traffic. Ideal for candidates with customer service, retail, hospitality, call center, or sales support backgrounds.

We Are Hiring Asap! Local Customer Service Applicants Needed.We are looking for someone with excellent communication skills to fill our newly open customer service position.Responsibilities will include:.Handling customer complaints and escalations.Completing sales using our current POS.Be able to p

Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems. Assists with targeted robocalls to help increase enrollment and provide resources to families about

State Farm Independent Contractor Agent Position.Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance an

We are a growing agency with big dreams and lots of potential.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Mike Walsh - State Farm Agent may be the right fit for you!

Answer phone calls and emails promptly while providing accurate information.

Airline Customer Service Representative in JFK Airport (German Speakers).ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE.Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines.We focus heavily on employee happiness and employee engagemen

Customer Service Representative - State Farm Agent Team Member.As a Customer Service Representative - State Farm Agent Team Member with Arthur Huth - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your atten

Take ownership during customer interactions and achieve first-call resolution outcomes.

Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.Selections made under this bulletin will be processed as new appointments.Current civil service employees would be given new appointments to the civil service.Under the provisions of DHA, V

If there is no job description, only the job title is provided.

Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel according to policy. Answers general caller-questions, according to policy; calls the floor

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.Our team is comprised of results-oriented individuals that are serious about their development

Takes inbound phone calls for up-to 90% of assigned shift. The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. Answers incoming calls and processes orders.

Benefits: Simple IRA, hiring bonus, bonus based on performance, competitive salary, opportunity for advancement, paid time off, training & development.About Our Agency: I opened my agency in 2020 and currently lead a team of seven.Before becoming an agent with State Farm, I worked at a State Farm ag

Customer Service Representative.As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to hel

Work with customers in numerous ways such as email, telephone, in-person and at their place of business. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Takes inbound phone calls for up to 90% of assigned shift. We need both French and English-speaking candidates with call volume backgrounds. The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner.

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.