Trabajos answering phone call en Chicago, IllinoisCrear alertas

Job DescriptionDescription: Our Lucky Lincoln Gaming team is hiring a part-time, remote Call Center Representative to support our operations and customer service team on the night shift. In this role, you will provide technical assistance over the phone for our 240+ partners to troubleshoot gaming machine issues. You will receive calls from customers and assist with troubleshooting. In the event that the problem cannot be solved over the phone, you will generate service tickets and appropriately escalate the matter. Role overview • Placing and answering on average 50-65 phone calls a day to address needs, complaints, or other issues with service, • Create, follow up on, and close tickets as required daily, • Focus on increasing percentage of remote fix tickets relative to the total tickets, • Prioritize and organize calls according to urgency, • Supervise the route and status of field technicians and collectors to prioritize their daily schedule, • Maintain and update call logs, call records and other important documentation, • Ensure location owners feel supported and valued, • Building relationships with location owners and other call center team members based on trust and reliability, • Utilizing relevant software, databases, scripts, multi-line application-based telephone system and application tools appropriately $20 - $20 USD We Run on EOS At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization. Our Core Values • Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate., • 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success., • Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork., • Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go. Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Requirements: The successful candidate will have • Ability to multitask with minimal direction, • Strong communication and interpersonal skills to interact with customers, peers, and managers, • Attentive to detail with a passion to learn and grow, • High school diploma or GED required, • Must be at least 21 years of age, • Great customer service skills, • Excellent written and communication skills, • Previous experience in a call center or customer-focused environment, • Weekend and evening availability

Job Description Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Answering all phone calls coming into the Middleground office, 2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team, 3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours., 4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products, 5. Physical hardware build outs and configurations., 6. Internal ticketing system usage, administration, and management for all issues, 7. Assist in providing excellent customer service to all Middleground customers, 8. Contribute to the growth and improvement of all internal and external systems Powered by JazzHR p66yhvbs1P

Job Description Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Answering all phone calls coming into the Middleground office, 2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team, 3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours., 4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products, 5. Physical hardware build outs and configurations., 6. Internal ticketing system usage, administration, and management for all issues, 7. Assist in providing excellent customer service to all Middleground customers, 8. Contribute to the growth and improvement of all internal and external systems Powered by JazzHR GJv0WZO6DY

Job DescriptionBelvedere Trading is a leading proprietary trading firm proudly headquartered in downtown Chicago. Our traders work hard to provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. From the beginning, we began iteratively investing in our proprietary technology and committing to building our systems from the ground up. Our trading models and software systems are continually re-engineered, optimized, and maintained to stay on top of the industry. This wouldn’t be possible without the dedicated efforts of our technology teams who utilize and perfect our innovative technology solutions. Our Intel team focuses on delivering high-quality technology solutions to our core and affiliated groups. We go all-out to understand and support end-user needs, leverage data to gauge effectiveness, and advance our trading infrastructure by developing cutting edge and mission-critical support for our trading platform and applications. We look for passionate team members that excel and their contribution is critical to our continued success. We are seeking a Trading System Support Analyst (TSSA) to join our team. This position offers an opportunity to learn Belvedere’s proprietary technology and trading operations in a challenging, fast-paced setting. The ideal candidate will be a self-starter with strong technical knowledge and exceptional communication skills. You will need proficiency in troubleshooting and information gathering to help peers and developers resolve complex issues. Our teams provide around-the-clock support to facilitate fast issue resolution for our traders.What You'll Do • Provide first-rate support for traders by resolving issues promptly, answering questions, relaying feature requests, and providing the best possible trading experience., • Handle a wide variety of immediate trading system issues with urgency., • Troubleshoot complex trading system-related issues, log them into a ticketing system, and build a knowledge base to capture workarounds for future troubleshooting., • Reduce recurring issues and improve system stability by automating manual tasks, monitoring system components, and analyzing system logs., • Collect data, identify patterns, and correlate problems to determine root causes., • Recommend and implement improvements to technical support tools, procedures, and processes to reduce resolution time., • Build new tools to identify potential problems before they occur. What You'll Need, • Keen interest in electronic trading or finance with a willingness to learn and support traders in a production environment., • Proven technical experience, including: scripting and troubleshooting using PowerShell, Python, SQL, or similar languages; knowledge of Windows and Linux operating systems; and, basic understanding of networking fundamentals., • Ability to accommodate on-call duties and cover alternate shifts when necessary., • Excellent critical thinking skills with the ability to analyze, troubleshoot, and creatively solve problems., • The ability to work in a fast-paced dynamic environment with the skills to balance multiple tasks at the same time., • Strong verbal and written communication skills, adaptable for technical and non-technical audiences., • Drive and desire to go above and beyond what is explicitly asked., • Ability to work independently and collaboratively., • Experience supporting and troubleshooting third-party software or proprietary trading systems is a plus.

Job Description We are seeking Claims Call Center Specialists for our growing insurance company! The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable. What is it like to be a Claims Call Center Specialist? As a Claims Call Center Specialist at Warrior Insurance Network (WIN), you can expect an engaging and dynamic day-to-day experience. You will be the first point of contact for our valued customers, handling inquiries about their insurance claims and guiding them through the process with empathy and expertise. In doing so, you will be assisting our adjusters by answering claim-related questions. Your role will involve documenting claims accurately, resolving issues, and providing timely updates to clients. Embrace the fast-paced environment as you collaborate with a team of dedicated professionals, all while gaining invaluable skills in customer service and insurance operations. Each day will being new challenges and opportunities to grow your knowledge and make a difference in our customers' lives! DUTIES & RESPONSIBILITIES: • Record accident facts as reported by insured's and/or claimants, • Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported, • Assist adjusters by directing customers through the claims process and answering claims related questions, • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses, • Contribute to maintaining call volume commensurate with unit objectives, • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed, • Work on special projects as directed QUALIFICATIONS REQUIRED: • Excellent phone communication skills., • Solid organizational and interpersonal skills, • Good typing/data entry skills (min. 30 wpm), • Good PC skills Preferred: • High School Diploma or Equivalent, • Prior customer service experience, • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $15/hr-$16/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job Description We are seeking Claims Call Center Specialists for our growing insurance company! The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable. What is it like to be a Claims Call Center Specialist? As a Claims Call Center Specialist at First Chicago Insurance Company (FCIC), you can expect an engaging and dynamic day-to-day experience. You will be the first point of contact for our valued customers, handling inquiries about their insurance claims and guiding them through the process with empathy and expertise. In doing so, you will be assisting our adjusters by answering claim-related questions. Your role will involve documenting claims accurately, resolving issues, and providing timely updates to clients. Embrace the fast-paced environment as you collaborate with a team of dedicated professionals, all while gaining invaluable skills in customer service and insurance operations. Each day will being new challenges and opportunities to grow your knowledge and make a difference in our customers' lives! DUTIES & RESPONSIBILITIES: • Record accident facts as reported by insured's and/or claimants, • Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported, • Assist adjusters by directing customers through the claims process and answering claims related questions, • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses, • Contribute to maintaining call volume commensurate with unit objectives, • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed, • Work on special projects as directed QUALIFICATIONS REQUIRED: • Excellent phone communication skills., • Solid organizational and interpersonal skills, • Good typing/data entry skills (min. 30 wpm), • Good PC skills Preferred: • High School Diploma or Equivalent, • Prior customer service experience, • Insurance experience is a plus! First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $15/hr-$16/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job Description Job Summary · Assists physicians, nurses, and other medical staff by performing administrative and clinical duties. General Accountabilities · General Medical Office Administrative Tasks, Phone Calls and Communication with Referring Provider Offices. Cross train with reception staff. · Collaborates with members of the health care team in coordinating and implementing plans for patient care. · Record reason for visit and related patient information for practitioner review · Call patients day prior to visit to complete history in advance of visit · Performs vital signs, height, weight, and screening procedures. Documents findings in the medical record · Respond to patient phone calls and direct patient to appropriate clinical or clerical staff. Laboratory: · Collects and assists providers in collection of specimens, as required, using appropriate protocols such as infection control. · Completes requisitions, labels and routes specimens according to standard procedure · Performs and documents daily controls and calibration of laboratory equipment when needed. Informs RN or MD of when inaccurate controls are noted Procedures: · Assists physicians and nurses with special procedures and examinations including, but not limited to pelvic exam, etc. following appropriate protocols such as consent, infection control, universal protocol, and patient identification. · Secures supplies, ensures patient is properly undressed and draped, provides instruments to physicians, holds patient, as required and assists patient after procedure/examination Supplies and office preparation: · Maintains orderliness and cleanliness of examination rooms; stocks assigned rooms and cupboards and insures par levels of supplies are maintained. · Checks and completes required logs and equipment including refrigerator logs, eyewash logs, sample medications, AED, suction and other required checks · Participate in pre-visit chart preparation by ensuring required lab results and documentation are available in the medical record for practitioner review. · Performs variety of other clerical functions such as filing of paper medical records, processing insurance forms, preparing financial records, photocopying, answering phones, and assuring efficient flow of patients through the suite Job Qualifications · High School Diploma or GED required · Graduate of a certified medical assistant program or previous military training/experience that satisfies Illinois standards required · Medical Assistant Certification (MA-C) or Interim MA-C through State of Illinois DOH required(the latter must obtain regular MA-C within 6-months of hire) · CPR certification required · Excellent customer service and communication skills required · Experience with EMR applications. Skills · Speaking · Active listening · Social perceptiveness · Monitoring Job Type: Full-time Company DescriptionThe Women's Health Institute of Illinois provides state-of-the-art care for pelvic and urologic health issues in women. WHII ensures that each woman understands the treatment options for her individual situation. If surgical treatment is required, the least invasive, safest option will be sought.The Women's Health Institute of Illinois provides state-of-the-art care for pelvic and urologic health issues in women. WHII ensures that each woman understands the treatment options for her individual situation. If surgical treatment is required, the least invasive, safest option will be sought.

Job DescriptionDescription: Dreisilker Electric Motors is seeking a dynamic individual to join our team as a Counter Sales Person. As a key player in our organization, you'll interact with customers, providing them with expert advice and support on electric motors and related products. Your enthusiasm for the industry coupled with exceptional communication skills will drive sales and foster lasting relationships with our valued clientele Job Duties and Responsibilities: • Stocks shelves, counters or display(s) with merchandise., • Sets up advertising displays; arranges merchandise on counters or tables to promote sales., • Stamps, marks or tags prices on merchandise., • Obtains merchandise requested by customer or special orders merchandise selected by customer., • Answers customers' questions concerning location, price and use of merchandise, performs minor repairs on motors as needed by customer., • May accommodate multiple customers, accepting payment and making change while researching questions for customer on the phone., • Cleans location, shelves, counters and tables., • Removes and records amount of cash in register as end of day., • Calculates sales discount to determine price., • May calculate multiple discounts using manual and computer programs., • Cycle counts and documents inventory daily., • Answers questions and finds answers for emotorstore.com customers as needed., • Must trouble shoot, replace motors to 100% accuracy and validate repairs to service tests., • Retains and recalls customers, vendors, parts, prices and location of vendors and customers., • Cross reference calculations with manuals and computers for complex multiple pricing., • Accurately assess the routing and shipping of parts daily., • Documents, counts, cycles, researches, checks and maintains shipments, inventory, parts, special orders, etc., • Documents and receives parts, 100% accuracy in stocking shelves., • Documents and cribs return inventory., • Capable of answering questions from walk-in service, troubleshoot questions and correct problems accurately., • Keeps record of sales, prepares inventory of stock and orders merchandise, • Fork Lift Operator experience a plus, • May lift up to 50 pounds with proper equipment and lifting technique, • Half day Saturday hours may be required on a team rotation basis, • Will be on call for emergency openings on a rotation basis, • May be required to work at other branches on occasion to ensure coverage, • Medical, • Dental, • STD, • LTD, • Life Insurance, • 401(k) options, • Paid vacation, • HolidaysRequirements:, • Excellent communication skills and a positive attitude are a must, • Must be able to handle multiple projects simultaneously, • Must excel at working in a team environment, • Computer literate, inventory control applications, internet savvy and face to face customer service as well as excellent telephone etiquette

Job DescriptionCompany Description Customer Success Specialist Full Time Candidates with the flexibility to work Tuesday through Saturday, specifically the 8:00 AM – 4:00 PM or 10:00 AM – 6:00 PM shifts, may be prioritized. *If you are based in the Chicagoland area, you’ll be required to work onsite for your first 90 days. After that, your schedule (in-office, hybrid, or remote) will be determined in alignment with performance and team needs. Yearly Rate: $50,000-$65,0000 Sponsorship: We are not able to provide employment sponsorship, including OPT or STEM OPT. Application Process: To be considered for this role, please include "Why ALIS" in your application. Interview steps may include: * Phone Screen with a recruiter * Video Interview with Hiring Manager * In Person interview in our Chicago office Job Description About the Role As a success specialist, you will be responsible for directly helping clients, internal teams, and third party vendors troubleshoot issues with the ALIS software product over the phone (mainly) and via email. This position is absolutely critical to the frontline community staff that rely on the ALIS success team for assistance and the members of this team take their job of helping people seriously. If you dislike taking phone calls or connecting with people voice to voice - this position is not for you! ALIS clients are very kind and appreciative of the help the success team gives so this is not a call center or consumer complaint type job - it is a position in which you truly get to know front line workers and assist them in navigating the ALIS software and technology concepts. Individuals that succeed in this position are great on the phone, build strong relationships, have a passion for leveraging technology to solve real world problems, and love finding a way to “say yes”. Members of the success team also work to develop technical “specialties” related to different parts of the ALIS software (clinical, billing, CRM, integrations, pharmacy, etc.) What you'll be doing... * Monitoring and responding to phone calls and emails * Report on, investigate, and respond to all tickets and escalations * Timely maintenance of information in ticket tracking system * Specialization in a/multiple ALIS modules * Participation in on-call rotation * Special projects and form markup * Answering phone calls & emails * Participate in on-call (off hours) success responsibilities * Document outcomes of customer interactions * Attend scrum meetings * Track progress toward ticket goals * Attend PM / specialization meetings * Write escalation tickets * Attend L10s & fill out score cards * Sync with Team Lead on status toward goals * Review customer specific SOPs * Execute on long-term projects * Focused goals toward specialization * Learn new success tools & practices * Reach specialization milestones Qualifications You’ll Thrive in This Role If You Are… * Reliable: You show up at work for your team and the clients and look forward to doing it. * Positive with an optimistic attitude: You look at the bright side of life and generally speaking, have a good attitude and professional demeanor. * Calm and collected: You aren’t pulled into drama or anxiety but can see clearly in order to help others. * A Good communicator: You are transparent with information and pay attention to details. * Patient and Kind: You do not get frustrated with people that are less knowledgeable or tech savvy than yourself. You are empathetic and kind to others. * Continuously Displaying Good judgment: You can prioritize needs appropriately. * Detail oriented: You care about getting small details right. * Committed to ongoing personal and professional growth: You seek to grow and evolve in ways related to career development and personally. * Continuously Displaying High integrity: You tell the truth even when it is hard to do so. You avoid drama and gossip and prefer to bond over growth, positivity, and optimism. * Adaptable and flexible: You don’t freak out if plans change or meetings get moved. * Solution oriented: You take ownership to actually solve problems instead of just reporting all of the issues. * Striving for excellence / finding ways to delight clients: Not just someone looking to cross a task off their list but spending time to over deliver and leave the relationship better than you found it. The company and this team commits itself to high standards for reliability and performance. • Technologically savvy: You like to help others troubleshoot technology and hardware issues and you have an interest in new technologies and data. Good with G-Suite, Gmail, word, and excel. Additional Information Why You’ll Love It Here: * 10 days of PTO ( year 1) * 8 Company Holidays ( office will be closed) * 2 Floating Holidays * Subsidized Medical, dental and vision insurance * 401k Plan + Up to 4% Matching * Pre-tax Commuter Benefits * Flexible Work arrangements available * Casual Dress * Referral Bonuses * Employee Assistance Fund * Paid Parental Leave * Paid Jury duty & Bereavement Leave * Length of stay rewards * Company bonus pool * HSA and FSA * Life Insurance policy subsidized by Company ALIS values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit . Your Impact: Are you a skilled and highly motivated Generator Technician who is looking to learn and grow in a fast-paced, challenging job in the Telecom industry? If so, Pearce has a career for you! Our Generator Technicians service and repair commercial generators on cell phone towers in your region. This role is a great match for independent, self-starters who are willing to travel. Core Responsibilities: • Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment, • Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair, • Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation, • Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email Core Experience: • Two or more years of experience with generator maintenance is preferred and a minimum of one year of intense work-related experience with generator and electrical maintenance-related software, hardware, and processes, • Thorough knowledge of generator installations, maintenance, and repair of Generators; knowledge of electronic, mechanical, and electrical components; moderate computer skills At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. • This position requires lifting over 50 pounds, stooping, bending, kneeling, squatting, climbing, and standing for long periods of time, • Must have the ability to inspect and/or troubleshoot equipment/alarms effectively, both visually and audibly, • Must be willing and able to drive long distances, workday, evening, or night hours; overtime, emergency callouts, weekends, and holidays as required; must assume 24-hour on-call duty when assigned and be gone from home for extended periods of time In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$30—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at !

Job DescriptionRole Overview / Who are we looking for…Daniels Health seeks an exceptional billing analyst to ensure the accuracy of customer invoicing. This is an excellent opportunity to develop accounting and finance experience in a fast-paced, dynamic company. The selected person will be enthusiastic, hard-working, promotable, and team oriented. Daniels is a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. Operational activities include transport, manufacturing and distribution of products, and the treatment of healthcare waste. Daniels is a highly recognized brand in the healthcare space and due to the growth of the Company is looking to grow the billing team. What you will do · Timely and accurately process customer invoices for services performed and accessories sold, as well as invoices involving complex billing structures involving multiple entities.· Identify and process billing adjustments in a timely manner.· Gather and summarize supplemental billing information to accommodate customer billing requirements.· Work directly with customers to provide summary reporting on a monthly basis.· Analyze customer contracts and system setup to ensure billing accuracy and determine the need for adjustments.· Monitor customer phone call and email queue, including answering and addressing billing-related customer questions and/or complaints associated with invoicing.· Create Salesforce Work tickets/cases and forward to applicable departments if unable to address Customer questions.· Provide timely customer service to customers via phone and email.· Collaborate with collections, sales, and plants to research and resolve customer billing questions. Candidate Profile Skills & Qualifications· Degree in Finance, Accounting, or related field is preferred, equivalent work experience considered · Intermediate Excel skills · Highly organized with exceptional written and verbal communication skills · Sharp eye for detail · Proficient data entry skills; high number of words per minute · Ability to use numerous softwares at any given point· Easy to adopt changeDaniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.Learn more about us and our mission! Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Dispatcher reliably and effectively functions as the in-office Public Safety representative, answering calls for service and communicating with patrol staff, Facilities Management personnel, Residence Life and other offices. Monitors alarms, access control and video security systems, and uses those systems to retrieve information in a timely manner. Maintains basic records associated with daily shift activities, and performs data entry of incident reports, parking records and other department information in an accurate and timely manner. In the event of an emergency situation, activates the University’s emergency procedures to protect life, prevent injury, protect property, and initiates emergency notifications. Position Status: Non-Exempt Salary Range: $19.00. This is the expected hourly rate for this position. Responsibilities • Answers telephone calls, walk-up inquiries, and requests for service., • Gathers appropriate information to assess situations for the proper response and articulates the necessary information to responding officers., • Communicates with 911 personnel to request emergency assistance for police, fire and medical response to campus., • Initiates emergency response procedures, and fulfills responsibilities in handling emergencies in accordance with department’s emergency procedures., • Communicates with Public Safety and Facilities Management personnel by phone, radio and in-person, to resolve calls for service and emergency situations., • Operates computer-based security systems, including video security systems, access control/alarm systems, emergency broadcast systems, fire alarm monitor, 911 call-alert computer, incident report database and dispatch call database., • Uses capabilities of these systems to monitor activity, respond to and manage emergency situations, and collect information to support routine and emergency information needs., • Issues parking permits and University ID’s, and maintains parking permit files and database., • Performs data entry in the University’s main student/employee data system, and utilizes the system to acquire information needed for routine and emergency purposes., • Prepares and enters information accurately in incident reports and work orders as needed. Electronically distributes reports according to department procedures., • Interacts in a calm, professional and cordial manner with members of the campus community, including students, staff and faculty, as well as visitors to campus., • Maintains positive working relationships with campus personnel and local emergency responders., • Maintains accurate daily log of events., • Performs occasional light administrative tasks. Other Responsibilities • Demonstrates a strong commitment to continuous improvement., • Supports the University’s mission, vision and values. Minimum Qualifications • High school diploma., • Ability to speak clearly and be understood via radio and phone communication., • Ability to read comprehensively and apply both written and verbal directives., • Normal hearing, due to the heavy volume of telephone and radio communication, audible alarms, and duties requiring monitoring of police/fire/EMS radio traffic., • Strong command of the English language., • Ability to maintain calm and professional demeanor during stressful or critical situations., • Ability to communicate department/University policies and procedures in a professional manner., • Strong computer skills, including solid experience with Microsoft Office products., • Comfortable with technical equipment to include, radios, scanners, electronic access control, fire panels and PC based programs., • Ability to work varying shifts, as required to meet departmental requirements. Preferred Qualifications • Experience as a public safety/911 or campus security dispatcher. Work Hours: This is a part-time position. Shift coverage is for the weekend with a current opening on Saturday and Sunday from 6:00 am - 2:00 pm on both days. Must be willing to work weekends, holidays, and overtime as required. Working Conditions/Physical Requirements The essential functions of this position are primarily performed in an indoor dispatch center environment, with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include clear speaking and active hearing for telephone, radio, and in person communication, using close and distance vision when reading documents and monitoring screens, and performing frequent tasks with repetitive fine motor skills, such as typing, writing, and operating dispatch systems and equipment. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 15 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered. Benefits An overview of Elmhurst University benefits is available here. Instructions to Applicants This position is designated by Elmhurst University as being safety sensitive. Per University policy, candidates for employment in safety-sensitive positions must comply with pre-employment drug testing, and employment in these positions is contingent upon completion of a drug test with satisfactory results. With consideration for the working conditions and physical requirements for this position, as described in the section above, a physical examination is required as well. Both the drug testing and physical examination are conducted at the University’s expense in an approved facility within one week of acceptance of a written offer of employment. Candidates may communicate with the testing facility and with Human Resources to explain any positive test results. For additional information regarding this policy, candidates may email Human Resources at for assistance.

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. You'll need to articulate solutions clearly and empathetically. As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return so

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Some In-Home Usage Tests projects may require participa

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. You'll need to articulate solutions clearly and empathet

Customer Service Representative.Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! Location: Berman Nissan of Chicago Schedule: Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off) Pay: $20/hr+ Bonuses! Remote: No.Custom

Serve as the first point of contact for customers seeking assistance over the phone or email. Proven experience as a customer service agent and/or other call center customer support role a plus. Solid phone and customer service etiquette.

Handle routine to moderately complex member inquiries with a goal of first call resolution and limited escalation by leveraging departmental tools by handling call types such as account maintenance assistance like processing payments, account balance inquiries, opening or closing memberships, debit

Overnight Customer Service Representative.PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services.The "P" comes first, because our customers are at the center of everything we do, and we recognize that it'

Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

Answering PFP calls and responding to policyholder inquires with claims, service, and intake related issues. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPI's. Acts ethically and maintains a

Respond to customer calls in a timely and professional manner.

Answers telephone in a prompt and courteous manner (if required). Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Engage with existing and prospective insurance customers by phone, email, texting, and in person.

Responds to a minimum of 40 calls per day in an inbound call center. Minimum 1 year experience in an inbound call center, preferred.

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

The Customer Service and Sales Representative will be responsible for providing specialized customer support in Polish and English, including communication with Polish-speaking clients who subscribe to Polish television channels and related services; selling, activating, and managing subscription se

I graduated from Augustana College, where I was honored to be an All-American Track and Field athlete-a foundation that shaped my work ethic, determination, and competitive spirit.Today, I'm a proud husband and father of four, and when I'm not in the office, you'll usually find me exercising or spen

Store 4706886: 1611 E 95th St, Chicago, Illinois 60617.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Repr

Minimum of 3 years of experience in a call center or corporate customer service environment. Ability to manage inbound and outbound calls with professionalism and empathy. Respond promptly and professionally to inbound member calls, providing clear and empathetic support.

Customer Service Representative.The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers.The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and ensuring that all requirements are met

Use smartphone-based U-Scan technology to manage rentals and inventory. Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.

Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

Answers telephone in a prompt and courteous manner (if required). Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &