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Job Description Position Summary: The Customer Service Specialist will provide exceptional customer service support for a number of products and services. The primary responsibility for this position is to provide customer service phone support for the needs of health care providers and pharmaceuticals sales representatives. Key Responsibilities: • Aiming to transcend customer’s experience every time., • Maintaining a positive, empathetic and professional attitude toward customers at all times., • Gaining expert knowledge and understanding of the company’s services and applications., • Building relationships with customers to create a reputation of exceptional customer service., • Following strict guidelines, processes and company standards., • Responding promptly to customer inquiries., • Ability to de-escalate issues in stressful situations., • Communicating with customers through various channels., • Acknowledging and resolving customer complaints., • Communicating and coordinating with colleagues as necessary., • Ensure customer satisfaction and provide professional customer support., • Providing daily follow-up to ensure customer satisfaction., • Answering “how to” questions and directing customers., • Monitoring all customer support calls in the call-tracking system., • Returning calls from customers, as well as entering new issues or requests into the call-tracking database on a daily basis., • Documenting resolutions and offering suggestions for inclusion in department knowledge base., • Ability to read from scripts., • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions., • 2+ years of customer service experience., • Experience servicing high-end customers in a call center setting., • Experience working with chat based Customer Support Web Application., • Required understanding of standard concepts, practices, and procedures within the technology field., • Ability to work flexible hours., • Excellent customer service skills required., • Strong organizational, verbal, written and inter-group collaborative skills a must., • Ability to prioritize issues and respond accordingly., • Strong analytical and problem solving abilities., • Demonstrated ability to work individually as well as part of a team., • Self-motivated with the ability to take initiative and provide results., • Flexibility to perform duties outside of normal job scope.

Job Description Join our team as a detail-oriented HR Assistant with payroll experience. You will be responsible for maintaining employee records, processing payroll efficiently, and coordinating company events. The ideal candidate will have proven HR experience, proficiency in Excel and Microsoft Office, and knowledge of payroll procedures and regulations. Bilingual fluency in English and Spanish is required. With our partner company's 64-year track record of excellence in the printing, mailing, and shipping industry, you'll contribute to our focus on timely deliveries, customer needs, and unwavering commitment to quality. Enjoy competitive compensation, benefits, and growth opportunities. Full-time position Location: Weston Call 954-766-4182 to schedule an interview. Responsibilities: • Maintain employee records, including timesheets, attendance, and leave balances., • Utilize computer systems and software to input, track, and analyze payroll data efficiently., • Coordinate and organize company events, activities, and meetings to promote team building and employee engagement., • Proven experience as an Administrative Assistant with a strong background in general administrative duties, including answering phone calls, managing calendars, scheduling meetings, handling correspondence, and more., • Possess knowledge of payroll functions and demonstrate a strong familiarity with timekeeping systems, clock software, and other related tools., • Excellent communication and interpersonal skills in both English and Spanish., • Proficient in Excel and other Microsoft Office applications., • Knowledge of payroll procedures, laws, and regulations., • Bilingual fluency in English and Spanish is required., • Excellent organizational and time management skills. If you are a self-motivated individual with payroll expertise, excellent organizational skills, and a passion for providing administrative support, we would love to hear from you. Apply now with your resume highlighting your relevant experience.

Job Description Just after the City of Fort Lauderdale was incorporated in 1911, our very own Mr. Rogers and Mr. Morris founded RMZ Law in 1925. We are honored to be the oldest law firm founded in Broward County and are excited to celebrate over 100 years of providing legal services to the community. Our practice is growing and we are seeking a motivated and hardworking individual to join the RMZ Law family. We value a candidate with an ownership mindset who cares about their work product, is interested in improving self and the team, and wants a workplace to call home. We are seeking to hire a Legal Assistant/Paralegal to support the Litigation team around our three main practice areas of Business, Estate Planning and Real Estate. We are looking for an individual with at least 7 years of experience in a law firm supporting attorneys with civil litigation matters in our primary practice areas. In this role, the employee will provide a spectrum of legal support which will consist of the following responsibilities and require the following skills and experiences: Responsibilities • Manage cases from inception to settlement/trial., • Support Attorneys in the preparation, filing, and service of papers for use in court proceedings, including hearings, depositions, and trials., • Monitor deadlines, conduct legal research, and draft legal documents., • Efficiently handle all administrative tasks including answer and direct phone calls, schedule appointments, scan, copy, save documents, and send out mailings., • Provide timely and courteous correspondence with clients and all outside vendors., • 7 or more years working experience as Legal Assistant/Secretary or Paralegal in a law office supporting civil litigation attorneys in Business, Estate Planning or Real Estate., • Proficient with Microsoft Office Suite (Outlook, Word, and Excel) and PDF writers (Nuance or Adobe)., • Experience using a legal case management software (ideally PracticeMaster/Tabs3) for document and correspondence management and billing time., • Excellent administrative and organizational skills., • Ability to work cooperatively with a team., • Interest in taking initiative to suggest and/or implement process improvements., • Ability to juggle multiple tasks at a time, maintain a high quality of work, and keep deadlines., • Excellent proficiency of both written and spoken English and ability to proofread documents for accuracy., • Work with a leadership team that values the team, clients, and community and is dedicated to delivering quality, personalized legal services while fostering a workplace that cares for one another., • Work with clients who appreciate our services, many of whom have been with us for generations., • Work in a downtown Fort Lauderdale office with plenty of free open-air parking (no parking garage)., • 10 Paid Holidays and additional Paid Time Off accrued upon start date and increases based on tenure., • Subsidized Health Insurance including dental, vision, disability, and life insurance.

Job Description Job Summary Looking for self-motivated and dependable individuals with customer service background. Immediate Hires needed. Base plus commission as well as advancement opportunities in a rapidly growing business. Call Center Representative -- Fort Lauderdale, FL Job duties include, but are not limited to: • Answering calls to set appointments, • Making outbound calls to set appointments, • Tracking daily phone calls, • Follow up and answering return calls/emails, • Sales, • Able to listen, identify a need, and offer a solution to a potential client., • Must be able to take directions., • Prior experience in making out-bound calls a plus., • Computer literate with data entry skills and knowledge of Microsoft Office, • Comfortable and at ease with making calls., • Self-motivated and a team player. Job Type: Full-time Additional Compensation: • Health insurance, • Dental insurance, • Vision insurance, • Dependable -- more reliable than spontaneous, • Detail-oriented -- would rather focus on the details of work than the bigger picture, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Job Description This role is essential to the client experience. The Intake Specialist helps individuals and families take the first step toward legal guidance by gathering information, answering initial questions, and ensuring each potential client feels heard, supported, and confident about the next steps. If you are organized, people-focused, and comfortable managing conversations with empathy and professionalism, this role offers the opportunity to make a meaningful impact while supporting a collaborative legal team. Compensation: $20 - $22 hourly Responsibilities: • Serve as the first point of contact for prospective clients via phone, email, and online inquiries, • Gather and document client information accurately in the CRM system, • Conduct initial intake calls to understand client needs and route inquiries appropriately, • Schedule consultations with attorneys and legal team members, • Maintain organized and up-to-date intake records, • Follow up with prospective clients to ensure timely communication, • Collaborate with attorneys, sales, and administrative staff to support a smooth client onboarding process, • Ensure all interactions reflect the firm’s values of compassion, professionalism, and clarityQualifications:, • Associate or Bachelor’s degree preferred, • 1–3 years of customer service, intake, administrative support, or call-center experience preferred, • Strong communication and interpersonal skills, • Excellent organizational and data-entry accuracy skills, • Ability to manage multiple conversations and tasks simultaneously, • Comfortable using CRM systems (Lawmatics, HubSpot, or similar platforms), • Experience in a legal, medical, or professional services environment is a plus About Company The Siegel Law Group is a well-established law firm based in Boca Raton, Florida, serving clients throughout the state. Our practice focuses on probate and trust administration, wills and trusts, asset protection planning, Medicaid planning, long-term care planning, and elder law. We are committed to guiding clients through important legal matters with care, clarity, and purpose.

Job DescriptionBenefits: • 401(k), • Health insurance, • Competitive Compensation, • Great Work Environment Responsibilities • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment, • Answer phones and field questions about medical issues, identifying visit needs, • Assist nurses and doctors with basic medical care and procedures, • Track lab results, call in prescriptions, and handle basic medical office duties, • Greeting and checking patients in and out of the clinic in a friendly and efficient way, • Answering multi-phone lines, faxing and scanning documentation, • Scheduling and confirming appointments, • Obtaining and verifying patient insurance, • Collecting and posting co-payments, deductibles, and patient balances., • Support clinical and office staff with other clerical duties, • Will cross-trained in other areas to meet the needs of the clinic.Qualifications, • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail, • Bi-Lingual: English and Portuguese desirable.

Job Description If you consider yourself a "people person" and would love to support a local firm in achieving great results for clients, then you need to keep reading about this full-time Legal Receptionist position with Kurt Thompson Law Group! We're looking for an upbeat, accurate, and organized person to join our Boca Raton, FL firm and help clients receive the exceptional legal services they need. You'll earn $18.00+ per hour (based on experience) and work a consistent 8:30 am to 5:00 pm schedule. As for our benefits, you'll enjoy: • Health, • Dental, • Vision, • Life, • 401k, • PTO, • Bonus Structure WHAT YOU'LL DO: Our Legal Receptionist is the friendly person who greets clients when they call our office and handles the vital clerical duties that keep our firm organized and successful! You'll help ensure we provide incredible service to clients by promptly answering their phone calls and maintaining accurate, organized records. Your clerical duties will include scanning a high volume of documents, submitting new cases, and opening up claims. As you engage with clients, update files, and help out with other duties as assigned, you'll help our firm reach new heights! Bilingual fluency would be highly beneficial! OUR STORY: Founded by award‑winning attorney Kurt Thompson, the Kurt Thompson Law Group has grown from a single vision into one of the nation's most respected personal injury firms, now serving clients across Florida, Texas, Tennessee, and Washington. Known for recovering millions and delivering exceptional service, the team is dedicated to helping people understand their rights and navigate the legal process with confidence. What makes the firm truly special is its welcoming, supportive culture. Team members work closely together, share a commitment to professionalism, and take pride in making a meaningful impact for a diverse range of clients. It's the kind of environment where you feel valued, encouraged to grow, and connected to a mission that genuinely helps people during some of their toughest moments. OUR IDEAL LEGAL RECEPTIONIST HAS: • Friendly, outgoing, and professional personality, • Customer service mindset, • Phone etiquette with the ability to manage a multi-line phone system, • Strong computer proficiency, • Punctuality Must have the ability to pass a background check

Job Description This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 1 week of in-office onboarding/training. Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: • Answer incoming calls and respond to customer’s requests, • Ability to work in a fast paced environment, • Book appointments for members with a high degree of data accuracy, • Maintain excellent written and verbal communication skills on a consistent basis, • Identify and escalate issues to supervisors, • Responsible for adapting to fast changing guidelines with customers, • Informs clients by explaining procedures; answering questions; providing information, • High school graduate or G.E.D., • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred, • Excellent oral and written communication skills, • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously, • Ability to type at least 25 words per minute is preferred, • Experience in providing exceptional customer service and maintaining established quality requirements, • Opportunity to working from home, • $15,000 Life Insurance (Company Paid), • 401K plan eligibility after 1 year of service w/company match of up to 4%, • Weekly/monthly gift card drawings/contests for meeting goals, • Career learning and development programs, • Casual dress code Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a virtual interview.

The best customer service call center agents are genuinely excited to help customers. Answering inbound phone calls, providing exceptional customer service to clients and customers. Customer service call center agents can put themselves in their customers' shoes and advocate for them when necessary

The best customer service call center agents are genuinely excited to help customers. Customer service call center agents can put themselves in their customers' shoes and advocate for them when necessary and problem-solving comes naturally. Answering inbound phone calls, providing exceptional custom

The best customer service call center agents are genuinely excited to help customers. Customer service call center agents can put themselves in their customers' shoes and advocate for them when necessary and problem-solving comes naturally. Answering inbound phone calls, providing exceptional custom

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job DescriptionA South Florida structural engineering firm is looking for a detail-oriented and proactive Administrative Assistant to support our team. This role is ideal for someone with a strong organizational background who is interested in the possibility of transitioning to a full-time position in the future. The successful candidate will play a key role in ensuring the smooth operation of our office and supporting our engineering team. Our office environment is fast-paced and dynamic — no two days are the same. There is not a fixed daily workflow, and priorities can shift quickly based on project needs. This position is ideal for someone who thrives in a setting where flexibility, initiative, and independent problem-solving are essential. Job Summary In this role, you will provide support to our office employees and Principals, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Key Responsibilities • Provide administrative support to engineering teams, including scheduling meetings, managing correspondence, and maintaining project files., • Coordinate and track engineering project documentation, ensuring timely completion and filing of reports, drawings, and permits., • Assist with preparing client proposals, contracts, and project estimates., • Manage phone calls and direct inquiries related to engineering projects or client services., • Prepare and proofread technical documents, project reports, and presentations., • Maintain office supplies and order materials as needed for office and engineering-related needs., • Ensure proper filing of confidential project information and client data., • Support other administrative tasks as needed, such as invoicing, timekeeping, and assisting with project management tools.Qualifications, • High school diploma/GED required, Associate’s degree or administrative training is preferred, • Previous experience as an Administrative Assistant or in a similar position, • Familiarity with standard office equipment such as printers and fax machines, • Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint, • Highly organized with excellent time management skills and the ability to prioritize projects, • Experience in the engineering or construction industry is a plus, but not required., • This position requires availability from 8:00 AM to 4:30 PM, Monday through Friday.Benefits, • Competitive salary based on experience., • Health and dental insurance., • Paid time off (PTO) and holidays., • Retirement savings plan (401k) with company match. (After one year of employment), • Career development and opportunities for advancement., • A collaborative and supportive work environment with a focus on professional growth. Please do not call the office regarding this position. All inquiries should be made via email or our application portal.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Competitive Compensation, • Career Advancement, • Training and Development, • Comprehensive Benefits Package, • Employee Discounts, • Positive Work Environment, • Locally-Owned, • Cutting-Edge Tools and Equipment: Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including answering phones, addressing customer inquiries and questions, recommending repairs and vehicle services, ordering parts from suppliers, providing status of vehicle repairs, etc. Responsibilities • Ensure repairs and maintenance tasks are completed in a timely manner., • Answer phone calls., • Recommend Auto Repairs and Services., • Update customers on the status of their vehicle repair., • Communicate with technicians as to the issue with the vehicles., • Create estimates and Repair Orders., • Order parts for vehicle repair., • Call suppliers to get status of parts deliveries. Qualifications • High school diploma or GED, • Valid state-issued drivers license and clean driving record are required, • Successful completion of a pre-employment drug and background screening, • At least two years of experience as an automotive service writer or service advisor is required. Or Experience as an Auto Parts Sales Rep., • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is requiredWhy Meineke?, • Meineke values personal and professional growth., • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements., • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie., • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Job Description People who want to do a great job want to work for a company that values that dedication. We do. Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are recognized as an industry leader for providing innovative outsourcing alternatives to both single truck customers and large multi-location trucking fleets. In addition to in-shop services, we also offer 24/7 emergency roadside assistance. You’ll be working with people who put everything they’ve got into their jobs. Because they love what they do and they love being on a winning team. We go the extra mile in everything we do. We Offer: • Paid Time Off (PTO) – personal, holiday, sick and vacation, • Career advancement opportunities, • 401(k) retirement planning, • Profit sharing, • Medical, • Dental, • Vision, • Employer-Paid Life, • Employer-Paid Short Term Disability The Office Administrator for Snider Fleet Solutions serves as the first point of contact for internal and external inquiries to Snider Fleet Solutions. The Office Administrator will manage day to day administration and oversight of Corporate Headquarters. What You’ll Do on a Typical Day: • Manage overall front desk function., • Greeting and welcoming visitors: responsible for providing a warm and friendly welcome to scheduled guests, clients, or employees visiting Snider Fleet Solutions., • Answering and directing phone calls: handle incoming calls that are not directed through the call directory, forward them to the appropriate individuals or departments, and provide basic information or assistance as required., • Managing inquiries: handle inquiries from visitors or callers, providing information about the organization, its services, or directing them to the appropriate resources., • Maintaining the common areas, including but not limited to the reception, kitchen and conference areas: ensure the areas are clean, organized, and presentable. Coordinate with the cleaning team as needed., • Handling mail and deliveries: responsible for sorting and distributing incoming mail, packages, and deliveries to the appropriate recipients within the organization. Coordinate supply ordering for mail and delivery accounts., • Executive appointment and meeting scheduling and assist office with scheduling of conference rooms and meeting preparation including organizing hospitality., • Maintaining security and confidentiality: play a crucial role in maintaining security protocols, ensuring authorized access to the premises, and safeguarding sensitive information., • Manage scope of work and billing for contract labor, cleaning crew and other facility improvement projects. Serve as Liaison to Facilities Manager and some service providers directly. Assist in arranging repairs and maintenance as needed., • Manage general office functions: including ordering of supplies, coordination with office teams for supporting the maintenance of standard office equipment., • Displaying professionalism and excellent communication: represent the organization and must possess excellent verbal and written communication skills, along with a professional demeanor., • Coordinate volunteer activities and employee events throughout the company to ensure efficiency and maintain compliance with company policy., • Provide Executive support as needed, manage agendas, travel plans and appointments for Management Team., • Handling administrative and clerical duties as needed to support the smooth functioning of the office., • Submit reports and prepare proposals and presentations as needed to support Executive Leadership. Our Ideal Candidate: Education or Experience: • Associate’s degree and/or equivalent work experience., • Must have a clean driving record. • Superb people skills and ability to connect with others., • Excellent leadership, time management and organizational skills, • Proven excellence as an office administrator or in another relevant position, • Outstanding abilities to communicate in person, in writing and over the phone., • Familiarity with common procedures and office protocols., • Knowledge of Microsoft Office and other office management tools and applications (Outlook, Word, Excel), • Ability to pass background check and drug screen., • Must have strong organizational and time management skills, as well as close attention to detail., • Superior customer service and communication skills (both written and verbal)., • Ability to use all necessary office equipment, scanner, facsimile machines, calculators, postage machines, copiers, etc., • Understanding of invoicing and billing procedures., • Sensitivity to all confidential matters. Exceptionally trustworthy., • Reliable and dependable with strong self-initiative., • Ability to work effectively as a team member and independently, with minimal supervision., • Strong problem-solving skills and good common sense., • Ability to learn quickly and take on new responsibilities., • Ability to interact with all levels within the organization and client base., • Ability to multi-task, work effectively under pressure and time constraints. You bring the drive. We’ll provide the training. Apply today to join our winning team.

Job Description This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded. Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: • Answer incoming calls and respond to customer’s requests, • Ability to work in a fast paced environment., • Book appointments for members with a high degree of data accuracy, • Maintain excellent written and verbal communication skills on a consistent basis, • Identify and escalate issues to supervisors, • Responsible for adapting to fast changing guidelines with customers, • Informs clients by explaining procedures; answering questions; providing information General Requirements: • High school graduate or G.E.D., • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred, • Excellent oral and written communication skills, • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously, • Ability to type at least 25 words per minute is preferred, • Experience in providing exceptional customer service and maintaining established quality requirements, • Must be able to pass a background check Performance Requirements (MUST READ): • Average Talk Time: Less than 4 minutes per call while resolving customer issues., • Call Conversion Ratio: Require a 60%+ lead to call ratio., • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner., • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences., • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly., • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment., • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations., • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch., • Opportunity to continue working from home in our post-pandemic workplace, • Retention bonus at both the 6 month and 1 year mark, • Eligible for Medical, Dental, and Vision after 60 days of continuous employment, • $15,000 Life Insurance (Company Paid), • 401K plan eligibility after 1 year of service w/company match of up to 4%, • Paid Time Off - Earn 10 days per year after 90-day probationary period, • Monthly Incentive Bonus Plan (up to $300), • Weekly/monthly gift card drawings/contests for meeting goals, • Career learning and development programs, • Casual dress code, • Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Job Description Overview The Specialist position represents an advancement beyond the Customer Care Representative role with more specialized, complex reservations work and fewer repetitive inbound phone calls. The Specialists will handle group reservations and setup as well as complex VIP reservations. They will answer calls as well, but to a lesser degree than Customer Care Representatives, given the load of complex reservations work for which they’re responsible (often not generated by a phone call). Specialists will research and investigate guest concerns heard through various channels including calls, emails, GEM surveys, Mystery Shoppers, Social Media outlets, etc. What We Offer: • Paid Weekly, • Competitive Health Plans, • Training and Development, • Tuition Reimbursement, • Team Member Discounts, • Much More! Responsibilities Responsibilities: • Answering inbound telephone calls in a skills-based environment where transactions range from account inquiries and complimentary requests to complex hotel, dining, event and entertainment reservations for VIP guests, • Responding to and researching guest concerns through various forms of communication which can include but not be limited to calls, chat, text, emails etc., • Extending the appropriate guest appeasement for service breakdowns or relationship recovery. Document, track and communicate resolution for each guest., • Serving as escalation point for difficult player-related telephone calls; amicably resolve guest related problems in a fast paced environment, • Reviewing, on a proactive basis, charges posted to hotel folios by new gaming guests during an evaluation period; assisting Player Development to pick-up charges as appropriate to enhance guest experience and intent to return, • Providing guests with a clear picture of Seminole Gaming’s products and services; always leading the call without failing to listen to the voice of the guest, • Ensuring that guest requests for reservations and other services are met and confirmed within the guidelines established by management, • Handling hotel cashiering duties in the form of posting and refunding advanced deposits, etc., • Creating and maintaining group master accounts, • Inputting group rooming lists as needed, • Working as liaison between Customer Care and Hotel Sales department to ensure the integrity of all group-related room inventory and master accounts, • Serving as a point of escalation for Customer Care Representatives in need of help with complex reservation processing, • Sensing and exploiting up-sell opportunities where appropriate; always attempting to cross-sell in cases when a specific request cannot be met, • Presenting, at all times, a positive view of the Seminole Gaming and its properties when interacting with guests and fellow team members, • Escalating difficult and complex situations as they arise, • Work with Quality Coach, Team Leaders and Managers to evaluate individual performance and make efforts to improve performance where the need has been indicated, • Provide Team Leaders with important observations culled from many guest interactions, offering suggestions to improve process, product or service offerings, • Works diligently to support the “Five Fs” culture and team philosophy throughout the property., • Comply with all departmental and Company Policies including Seminole Gaming’s business ethics guidelines., • Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Future,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do, • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures, • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations, • Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations Qualifications • One year or more of directly related experience in an inbound contact center, • Effective, demonstrable computer skills (beyond basic keyboarding) and understanding of telephone etiquette, • Strong Business Writing skills. Ability to communicate in multiple channels always representing the company professionally., • Knowledge of Social Media and the role they play., • Knowledge of property management, reservations and player tracking systems (e.g. LMS, ARTS, CMP) along with proficiency in basic Windows and MS Office packages are considered a plus, • Strong verbal communication and interpersonal skills, • Experience handling guest calls in a sales-oriented inbound environment, • Experience handling reservations in the casino / hospitality industry is considered a plus, • Ability to work independently and under direct supervision, while maintaining a high level of productivity, • Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist motion (keyboard data entry) as well as prolonged viewing of data on a computer monitor, • Must be prepared and able to handle, with composure and tact, a high volume of repetitive guest interactions including escalated calls., • Must be prepared to creatively resolve guest disputes; must be prepared to honor or decline guest requests in a manner which is authoritative and confident, yet respectful and polite, • Must demonstrate scheduling flexibility, as required in an environment where schedules are based upon fluctuating inbound call volume (weekend and holiday shifts may be required As part of the Seminole Hard Rock Support Services employment process, final candidates will be required to complete a background check. These background checks may include, but are not limited to: • Criminal Background Check, • Drug Screen Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded. Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: • Answer incoming calls and respond to customer’s request, • Ability to work in a fast paced environment., • Book appointments for members with a high degree of data accuracy, • Maintain excellent written and verbal communication skills on a consistent basis, • Identify and escalate issues to supervisors, • Responsible for adapting to fast changing guidelines with customers, • Informs clients by explaining procedures; answering questions; providing information, • High school graduate or G.E.D., • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred, • Excellent oral and written communication skills, • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously, • Ability to type at least 25 words per minute is preferred, • Experience in providing exceptional customer service and maintaining established quality requirements, • Must be able to pass a background check, • Opportunity to continue working from home in our post-pandemic workplace, • Eligible for Medical, Dental, and Vision after 60 days of continuous employment, • $15,000 Life Insurance (Company Paid), • 401K plan eligibility after 1 year of service w/company match of up to 4%, • Paid Time Off - Earn 10 days per year after 90-day probationary period, • $200 Monthly Incentive Bonus Plan, • Weekly/monthly gift card drawings/contests for meeting goals, • Career learning and development programs, • Casual dress code Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Job Description This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded. Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: • Answer incoming calls and respond to customer’s requests, • Ability to work in a fast paced environment., • Book appointments for members with a high degree of data accuracy, • Maintain excellent written and verbal communication skills on a consistent basis, • Identify and escalate issues to supervisors, • Responsible for adapting to fast changing guidelines with customers, • Informs clients by explaining procedures; answering questions; providing information, • High school graduate or G.E.D., • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred, • Excellent oral and written communication skills, • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously, • Ability to type at least 25 words per minute is preferred, • Experience in providing exceptional customer service and maintaining established quality requirements, • Must be able to pass a background check, • Opportunity to continue working from home in our post-pandemic workplace, • Eligible for Medical, Dental, and Vision after 60 days of continuous employment, • $15,000 Life Insurance (Company Paid), • 401K plan eligibility after 1 year of service w/company match of up to 4%, • Paid Time Off - Earn 10 days per year after 90-day probationary period, • $200 Monthly Incentive Bonus Plan, • Weekly/monthly gift card drawings/contests for meeting goals, • Career learning and development programs, • Casual dress code Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Job Description ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are currently seeking a Medical Phone Scheduler for a full-time, Monday -Friday, 8:00-4:30 position at our Boca office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Medical Phone Scheduler Description: Functions include providing knock your socks off customer service with every patient, answering a high volume of incoming phone calls, scheduling, appointments, confirmation, working with insurance companies and scanning. Medical Phone Scheduler Requirements: • Minimum one year previous call center service experience, • Strong customer service and interpersonal skills., • Strong written and verbal communication skills with a clear speaking voice., • Ability to prioritize and handle high call volume of patients, • The ability to work in a team environment., • Strong computer literacy is a MUST, • Working knowledge of medical terminology is a plus, • Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment., • Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment., • 401(K): Effective 1st of the month after 1 year of employment., • 6 Paid Holidays: Effective immediately. Salary will be based on experience We are an equal-opportunity employer. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

Job Description Job detailsSalary$16 an hourJob TypeFull-time Full Job DescriptionWe are currently looking for an High Energetic Front Desk Receptionist in Davie. This person will be handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans. Please call (954)397-0778 (954)766-4182 ASAPApply in Person 8040 Peters RD, Suite H-100, Plantation, FL 33324 Salary $16/HRFull-Time Monday – Friday 8:30 am - 5:00 pm+ Benefits ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Greets and directs customers, vendors, and other visitors, • Answers the phone, screens and routes phone calls, • Distributes incoming faxes, • Opens the mail and distributes to different departments, • Controls inventory and makes orders of office supplies, coffee, sugar etc, • Organizes Conference Room reservations and assures the area is ready for use again after each meeting., • Controls visitor entry to the facility, • Makes hotel reservations for Management, • High School diploma. Associates Degree preferred., • 1 to 3 years of experience as a Receptionist/Admin, • Excellent verbal and written skills, • Strong communication and interpersonal skills, • Ability to multitask, • Organization skills, • Ability to work under pressure, • Proficient in MS Office, • Bilingual English- Spanish

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