Receptionist / Office Administrator
il y a 2 jours
Fort Lauderdale
Job DescriptionDescription: POSITION: Receptionist / Office Administrator Schedule: Monday through Friday from 8:00am – 5:00pm FLSA Classification: Non-Exempt Who We Are At Sound Income Group, our mission is to help independent financial professionals and their clients thrive, especially those approaching or in retirement. We provide a full suite of resources across financial education, investment strategies, marketing, and practice management to support long-term success. We foster a collaborative, performance-driven culture rooted in integrity, innovation, and service. If you’re enthusiastic about making a measurable impact in the financial services space, we invite you to grow with us. Position Summary The Receptionist / Office Administrator serves as the front-line representative of the company, ensuring every guest, visitor, and employee experiences a professional, welcoming, and well-organized environment. This role supports daily office operations, guest reception, event coordination, mail management, HR administrative tasks, and general office maintenance. Key Responsibilities Guest & Visitor Reception • Greet and welcome guests, visitors, and employees, ensuring a positive first impression., • Arrive punctually and maintain a professional, friendly, can-do attitude at all times., • Add guest names to the front lobby and conference room TV displays prior to arrival., • Notify employees upon guest, lunch, or package arrivals., • Maintain conference rooms—keep them stocked and organized, and ensure refrigerators are replenished throughout the day., • Open, date-stamp, and distribute incoming mail to appropriate mailboxes daily., • Coordinate outgoing shipments via USPS, FedEx, and UPS., • Answer and route calls on a multi-line phone system courteously and professionally., • Prepare morning coffee service and refresh after lunch., • Restock kitchen areas daily with beverages, utensils, condiments, and other essentials., • Clean and organize kitchen spaces daily; wipe down refrigerators weekly., • Maintain and organize supply closets, ensuring inventory levels are kept current., • Place orders (including Amazon, beverage, and snack orders) and reconcile corresponding invoices., • Provide administrative support across departments, including printing, scanning, ordering gifts, and preparing shipments or packages., • Set up conference rooms prior to meetings, ensuring cleanliness, stocked supplies, and functional AV equipment., • Schedule and post welcome messages for new hires or guests prior to arrival., • Assist with setup and coordination of company events, celebrations, and meetings as directed by HR or department leadership., • For New Hires: Add new employees to the front TV welcome display, org chart, and company directory; Create nameplates and order business cards as approved by HR; Coordinate welcome lunches and related onboarding details., • Submit facility repair or maintenance requests through the building portal (e.g., lighting, repairs, equipment issues)., • Always leave a note and bell at the front desk when stepping away., • Perform additional administrative or operational duties as assigned by HR or company leadership.Requirements: Must-Have Qualifications Background and Education: • • 1-3 years of front desk or administrative assistant experience., • • Experience with calendar management, office supply management, and equipment maintenance., • • Strong organizational and time management skills, with capability to prioritize and manage multiple tasks efficiently., • • Excellent verbal and written communication skills, including proper telephone etiquette and professional presentation., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)., • Multi-line phone systems, • Pleasant, approachable, and professional demeanor., • Positive, can-do attitude, and proactive., • Strong customer service skills – the customer is our TOP PRIORITY, • Reliable, punctual, and detail-oriented.Physical & Work Environment Requirements, • Ability to work for extended periods at a desk using a computer., • Ability to lift up to 10 pounds if/when necessary., • 100% employer-covered medical benefits and HRA account, • Dental & vision plans, • Generous PTO + 10 NYSE company holidays per year, • 401K with company match program, • Free onsite parking, • Company-provided laptop and required technology, • Access to an on-site gym (free of charge)