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Job Description The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents. Responsibilities: • Participating in all maintenance projects., • Performing general repair of property grounds, apartments, and building exteriors., • Supporting the Maintenance Manager with budgets and other administrative tasks., • Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary., • Preventive maintenance repair on all systems at the property., • Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work., • Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency., • Other duties as assigned. Qualifications: • Participating in all maintenance projects., • Performing general repair of property grounds, apartments, and building exteriors., • Supporting the Maintenance Manager with budgets and other administrative tasks., • Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary., • Preventive maintenance repair on all systems at the property., • Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work., • Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency., • Other duties as assigned. Qualifications: • 3+ years of apartment maintenance experience., • Universal EPA/CFC Certification., • Mastery of appliance, electrical and plumbing repair., • Strong understanding of HVAC repair., • Valid Driver’s License and must live within 30 minutes of the property., • Excellent English communication skills, both verbal and written., • Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis., • Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur., • Must carry a cell phone as required for on-call maintenance., • Ability to use a computer., • Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.Company DescriptionKETTLER is a vertically integrated, multifamily focused investment firm, an award-winning real estate and land developer, and property management company. The firm has over 47 years of providing superior capabilities across the investment lifecycle; acquisition, zoning/entitlement, predevelopment, leasing, operations asset management and disposition.KETTLER is a vertically integrated, multifamily focused investment firm, an award-winning real estate and land developer, and property management company. The firm has over 47 years of providing superior capabilities across the investment lifecycle; acquisition, zoning/entitlement, predevelopment, leasing, operations asset management and disposition.

Job DescriptionJob Description: Short Description: The Helpdesk Specialist is a first level rep to the Client technical support team. They answer a variety of technical inquiries, documenting issues & alerting senior staff in a timely fashion. Complete Description: The Client is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources Skills Matrix Bachelor's degree in IT or related field or equivalent experience Customer service support experience in either a face to face or phone support role. Excellent written and verbal communication skills in a professional setting Provide technical support to computer system users by telephone, email, and etc. Maintain computers, systems, and printers in a professional setting Expertise in supporting desktop operating systems (Windows 10, 11 and MAC OSX 10.10x) Install and troubleshoot computer operating systems (Windows) Experience providing technical support in a call center environment where the candidate received multiple calls at once. Provide customer-oriented results and build an efficient end-user support environment. Experience with basic Active Directory functions such as account creations, password resets, and OU Management Knowledge of Microsoft Office Suite (Office 365) Microsoft Certifications: MCP, CompTIA A+ etc.

Job DescriptionJob Description: Short Description: The Helpdesk Specialist is a first level rep to the Client technical support team. They answer a variety of technical inquiries, documenting issues & alerting senior staff in a timely fashion. Complete Description: The Client is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources Skills Matrix Bachelor's degree in IT or related field or equivalent experience Customer service support experience in either a face to face or phone support role. Excellent written and verbal communication skills in a professional setting Provide technical support to computer system users by telephone, email, and etc. Maintain computers, systems, and printers in a professional setting Expertise in supporting desktop operating systems (Windows 10, 11 and MAC OSX 10.10x) Install and troubleshoot computer operating systems (Windows) Experience providing technical support in a call center environment where the candidate received multiple calls at once. Provide customer-oriented results and build an efficient end-user support environment. Experience with basic Active Directory functions such as account creations, password resets, and OU Management Knowledge of Microsoft Office Suite (Office 365) Microsoft Certifications: MCP, CompTIA A+ etc.

Job Description Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist II Division - Center - Team: Service Operations – Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues, while maintaining recurring onsite commitments to static client(s). A part of a dynamic support team, this role collaborates with other support roles to ensure efficient problem resolution in a timely manner, aids in escalation management by handling lower-level escalations, and works with their Team Lead and team members across departments to help drive tactical and strategic operational items related to their assigned client(s). These contributions are key to maintaining high levels of customer satisfaction by delivering effective solutions, clear communication and setting reasonable expectations. This position is crucial for ensuring smooth and efficient operation of our clients’ IT systems. Accountabilities Client Support and Service Delivery • Timely and effective resolution of Tier 2 server, desktop and application service requests, • Act as a supportive technical resource for the team to ensure service needs are met, • Develop and maintain strong relationships with your assigned client(s) and team members, • Manage client IT systems and adhere to service level agreements, • Assist with root-cause analysis if directed., • Support other NetCov clients in addition to the dedicated client assignment as determined by NetCov operational need., • Perform additional tasks and responsibilities as assigned by your manager, which may consist of duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Ensure NetCov has updated customer documentation needed to provide best-in-class support, • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises, • Monitor and optimize client systems for efficient performance, reliability and security, • Produce and update technical documentation for client systems and team training, • Maintain clear client communication and set expectations on active support inquiries, • Identify opportunities to enhance process efficiency and implement best practices, • Remain updated on industry advancements and enhance technical skills Technical Expertise: • Expanded technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems and security, • Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, Exchange/Office 365 and desktop applications., • Proficiency with LAN/WAN connectivity designs, firewalls, switching and wireless, • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping Qualifications and Experience: • Bachelor's degree or Associate’s degree in Information Technology, Computer Science, Network Administration or related field., • 2-5 years of relevant IT experience as either a Systems Analyst, Systems Administrator, IT Specialist or similar position., • This is a full-time position, • Days and hours of work are Monday through Friday, 8:00 AM - 5:00 PM [9-hour shift], • This position will require participation in a recurring predetermined on-call rotation., • This position is 100% onsite, and will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required., • This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.

Job Description BASIC FUNCTION : PAY: 65.00/hour This position will perform MRI procedures as requested by the ordering providers through established protocols, policies and procedures. This position also performs work and patient care as a member of a multidisciplinary team consisting of radiologists, radiology residents, radiologic technologists, and nurses DIMENSIONS : Indeterminate. NATURE AND SCOPE : Provides MRI imaging to patients of all age groups, from newborn to geriatric. Interacts with patients, and their families, physicians, hospital staff and other departments. PRINCIPAL ACCOUNTABILITIES: • Identifies each patient and reviews their information for consistency of exam ordered, clinical diagnosis, prep and all demographic information.., • Assesses all information and factors that may contraindicate the exam, such as medications, insufficient preparation, etc., • Screens all patients, for ferrous and RF-sensitive materials and prosthetic devices before patient enters the MRI magnetic field. Makes sure that the safety screening forms have been completed and checks for contraindications for the exam., • Utilizes all safety devices on equipment to insure the safety of the patient and technologist., • Reviews the patient’s chart and physician’s request to determine optimal imaging parameters for suspected pathology. Selects appropriate images coils and protocols for each exam. Knows how to revise patient position or imaging parameters to better visualize the anatomy, or pathology, according to established guidelines., • Determines the appropriate amount of contrast agent to be administered based on the patient’s age, weight and requested procedure. Administers contrast agents according to established guidelines. Monitors patient during contrast injections for contrast infiltration or reactions and notifies the radiologist and pages emergency response team when required., • Provides accurate explanations and instructions to the patient, significant others and healthcare providers at a level that they can understand. Addresses patient questions and concerns regarding the procedure., • Responds to questions about MRI risk factors. Verifies that the patient has consented to the procedure, and obtains consent as needed, and makes sure the patient fully understands the risks, benefits and alternatives., • Assesses and monitors the patient’s physical and mental condition prior to, during and after procedures. Administers first aid and/or provides life support (CPR) in emergency situations. Documents clearly any issues with the study or patient., • Knows how to reformat images and performs special 3D imaging as needed., • Notifies appropriate health care provider when immediate clinical response is necessary based on procedural findings and patient condition., • Sends all images to PACS with all relevant documents. Archives images to data storage devices according to established standards, • Sends images to Nighthawk service per established standards., • Reports all equipment failures and safety problems, • Maintains controlled access to MRI magnetic field., • Conducts daily QA and equipment warm-up per established standards., • The employee is expected to achieve appropriate Hospital performance and productivity standards as established., • The employee will perform other duties that further the customer service needs of the unit, such as answering phones, greeting and escorting patients, and administrative and clerical duties upon demand. These may include entering orders, obtaining lab results (electronically or via phone call), printing CD’s and reports, scheduling appointments and call to obtain referral if appropriate., • The employee will respond to emergent and urgent patient and operational issues., • The employee on occasion may be requested to cover part or all of other shifts, and/or be on call., • The employee will obtain necessary certifications as required by regulatory agencies., • Participates in teaching programs and in-service education programs, as required, to acquaint faculty, staff and students in computed tomography and magnetic resonance imaging procedures., • Enters and retrieves data from the hospital’s and department’s information systems., • Cleans equipment, performs inventory of supplies in area, and restocks supplies as needed., • Participates in educational activities to enhance knowledge, skills and performance., • Provides healthcare services with respect for the patient’s dignity and age-specific needs and acts as an advocate to support the patient’s rights., • Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct., • Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training., • Participates in activities that promote adherence to federal healthcare program requirements., • Actively participates in Health Sciences Compliance Program activities., • Maintains confidentiality of patients, families, and staff. Adheres to the requirements of the HIPAA Privacy Policies and Procedures, • Computer literate., • Capable of eliciting confidence and cooperation from the patient, the public and other healthcare providers about procedures, equipment and facilities., • Capable of monitoring personal work ethics, behaviors and attitudes., • Willing to evaluate personal performance and recognize personal strengths. Uses them to benefit patients, co-workers, and the profession, and recognizes opportunities for improvement., • Capable of recognizing and taking advantage of opportunities for educational growth and improvement in technical and problem-solving skills., • Willingness to share knowledge and expertise with colleagues, peers, students and all members of the healthcare team., • Ability to establish and maintain effective and harmonious work relationships with staff, physicians, Hospital and University officials, and the general public., • Capable of taking responsibility for professional decisions., • Knowledgeable of human cross sectional anatomy, physiology, pharmacology and medical terminology., • Competence in both oral and written English., • Must demonstrate collaboration; accountability; respect; excellence; and service., • Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering., • Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner. The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment., • Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient’s right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential., • Anticipates the patient’s and student’s needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers. Must be registered technologist through the American Registry of Radiologic Technologists (ARRT). Must have (2) years’ experience as MRI technologist. Must be certified as a MRI technologist. Required experience: MRI Technologist: 2 years Required license or certification: #GR8Allied Health

Job Description BASIC FUNCTION : PAY: 65.00/hour This position will perform MRI procedures as requested by the ordering providers through established protocols, policies and procedures. This position also performs work and patient care as a member of a multidisciplinary team consisting of radiologists, radiology residents, radiologic technologists, and nurses DIMENSIONS : Indeterminate. NATURE AND SCOPE : Provides MRI imaging to patients of all age groups, from newborn to geriatric. Interacts with patients, and their families, physicians, hospital staff and other departments. PRINCIPAL ACCOUNTABILITIES: • Identifies each patient and reviews their information for consistency of exam ordered, clinical diagnosis, prep and all demographic information.., • Assesses all information and factors that may contraindicate the exam, such as medications, insufficient preparation, etc., • Screens all patients, for ferrous and RF-sensitive materials and prosthetic devices before patient enters the MRI magnetic field. Makes sure that the safety screening forms have been completed and checks for contraindications for the exam., • Utilizes all safety devices on equipment to insure the safety of the patient and technologist., • Reviews the patient’s chart and physician’s request to determine optimal imaging parameters for suspected pathology. Selects appropriate images coils and protocols for each exam. Knows how to revise patient position or imaging parameters to better visualize the anatomy, or pathology, according to established guidelines., • Determines the appropriate amount of contrast agent to be administered based on the patient’s age, weight and requested procedure. Administers contrast agents according to established guidelines. Monitors patient during contrast injections for contrast infiltration or reactions and notifies the radiologist and pages emergency response team when required., • Provides accurate explanations and instructions to the patient, significant others and healthcare providers at a level that they can understand. Addresses patient questions and concerns regarding the procedure., • Responds to questions about MRI risk factors. Verifies that the patient has consented to the procedure, and obtains consent as needed, and makes sure the patient fully understands the risks, benefits and alternatives., • Assesses and monitors the patient’s physical and mental condition prior to, during and after procedures. Administers first aid and/or provides life support (CPR) in emergency situations. Documents clearly any issues with the study or patient., • Knows how to reformat images and performs special 3D imaging as needed., • Notifies appropriate health care provider when immediate clinical response is necessary based on procedural findings and patient condition., • Sends all images to PACS with all relevant documents. Archives images to data storage devices according to established standards, • Sends images to Nighthawk service per established standards., • Reports all equipment failures and safety problems, • Maintains controlled access to MRI magnetic field., • Conducts daily QA and equipment warm-up per established standards., • The employee is expected to achieve appropriate Hospital performance and productivity standards as established., • The employee will perform other duties that further the customer service needs of the unit, such as answering phones, greeting and escorting patients, and administrative and clerical duties upon demand. These may include entering orders, obtaining lab results (electronically or via phone call), printing CD’s and reports, scheduling appointments and call to obtain referral if appropriate., • The employee will respond to emergent and urgent patient and operational issues., • The employee on occasion may be requested to cover part or all of other shifts, and/or be on call., • The employee will obtain necessary certifications as required by regulatory agencies., • Participates in teaching programs and in-service education programs, as required, to acquaint faculty, staff and students in computed tomography and magnetic resonance imaging procedures., • Enters and retrieves data from the hospital’s and department’s information systems., • Cleans equipment, performs inventory of supplies in area, and restocks supplies as needed., • Participates in educational activities to enhance knowledge, skills and performance., • Provides healthcare services with respect for the patient’s dignity and age-specific needs and acts as an advocate to support the patient’s rights., • Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct., • Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training., • Participates in activities that promote adherence to federal healthcare program requirements., • Actively participates in Health Sciences Compliance Program activities., • Maintains confidentiality of patients, families, and staff. Adheres to the requirements of the HIPAA Privacy Policies and Procedures, • Computer literate., • Capable of eliciting confidence and cooperation from the patient, the public and other healthcare providers about procedures, equipment and facilities., • Capable of monitoring personal work ethics, behaviors and attitudes., • Willing to evaluate personal performance and recognize personal strengths. Uses them to benefit patients, co-workers, and the profession, and recognizes opportunities for improvement., • Capable of recognizing and taking advantage of opportunities for educational growth and improvement in technical and problem-solving skills., • Willingness to share knowledge and expertise with colleagues, peers, students and all members of the healthcare team., • Ability to establish and maintain effective and harmonious work relationships with staff, physicians, Hospital and University officials, and the general public., • Capable of taking responsibility for professional decisions., • Knowledgeable of human cross sectional anatomy, physiology, pharmacology and medical terminology., • Competence in both oral and written English., • Must demonstrate collaboration; accountability; respect; excellence; and service., • Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering., • Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner. The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment., • Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient’s right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential., • Anticipates the patient’s and student’s needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers. Must be registered technologist through the American Registry of Radiologic Technologists (ARRT). Must have (2) years’ experience as MRI technologist. Must be certified as a MRI technologist. Required experience: MRI Technologist: 2 years Required license or certification: #GR8Allied Health

Job DescriptionDescription: AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals. We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply! The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services. · Follows NIH and Team AFCO-cFocus policies and procedures · Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk · Serves customers by taking telephone, fax, and email; and providing information · Ensures the appropriate level of customer service is delivered · Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing · Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information · Support Signal Paging · Support Emergency Paging · Support NIH General Information Inquiry Calls · Support Overhead Paging · Support Language Interpreter Services (CYRACOM) · Support On-Call Schedule Management · Provide Daily Status reports Requirements: EDUCATION High School diploma EXPERIENCE Six months experience in and office setting SKILLS · Well suited candidates will possess the following skills: · Clear and concise communication. · Active listening. · Ability to problem solve · Ability to analyze customer issues, identify the root cause, and find effective solutions. · Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts. · Technical Proficiency using computers, CRM software, and other call center-specific technologies. · Ability to adjust to different situations, customer needs, and call center procedures is essential. · Strong organization skills to manage their time, prioritize tasks, and keep track of customer information. · Patience when dealing with difficult or demanding customers. · Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems. · A positive and professional attitude to provide excellent customer service. · Quick and active learner and retain important information to ensure the proper information is conveyed to the client. · Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency. SHIFTS MON - FRI Shift 1 7am-3pm Shift 2 7am-1pm Shift 3 7am-3:45pm Shift 4 8am-4:45pm Shift 5 9am-5:45pm Shift 6 3pm-11pm (midday) Shift 7 11pm-7am (night) SAT Shift 1 7am-3:45pm Shift 2 3pm - 11pm (midday) Shift 3 11pm-7a (night) SUN Shift 1 7am-3pm Shift 2 3pm-11pm (midday) Shift 3 11pm-7am (night)

Job DescriptionAbout the RoleWe are hiring two temporary team members to support a national election hotline that assists volunteers helping voters across the country. You will act as the liaison between volunteers and headquarters—answering questions, solving problems, documenting interactions, and keeping operations running smoothly during a busy election cycle.This role is ideal for someone with campaign, grassroots, or call center experience who is comfortable talking to people all day, multitasking, and staying organized.Job Responsibilities • Serve as the main point of contact for volunteers assisting voters through a national hotline, • Respond to escalated questions via phone, email, and internal systems (up to 100+ daily interactions during peak times), • Document interactions, resources provided, and questions asked in a database system, • Provide volunteers with technical and informational support, • Assist with onboarding, pausing, and managing volunteers in the system, • Create and update volunteer resources and guides as needed (using tools like Canva or similar), • Monitor trends in voter questions and report patterns to the team, • Participate in frequent team collaboration calls to share updates and problem-solve, • Assist with reporting and data tracking throughout the election cycleJob Qualifications, • Bachelor’s degree required, • Campaign, grassroots, voter outreach, or call center experience strongly preferred, • Comfortable speaking with people throughout the day and answering repeat questions with patience, • Strong written communication skills and attention to detail, • Ability to learn new systems and technology quickly, • Highly organized, flexible, and able to multitask in a fast-paced environment

Job Description Cherry Blossom Plumbing in Arlington, VA is looking to hire a full-time Client Experience Manager to assist customers by answering inquiries and scheduling plumbing services over the phone. Are you courteous and professional? Do you want to have evenings and weekends off? Would you like a flexible job? If so, please read on! This call center position earns a competitive wage of $15 - $25/hr plus bonuses. We provide great benefits and perks, including health insurance, paid time off (PTO), sick leave, and holidays. If this flexible job sounds like the right opportunity for you, apply today! ABOUT CHERRY BLOSSOM PLUMBING We are a locally owned, family-operated business that provides top-of-the-line plumbing work in Northern Virginia. In order to meet our customers' needs, our plumbers perform a wide range of residential services, everything from simple faucet installations to complete sewer line replacements. We strive to exceed expectations by ensuring that each client receives the very best, which is why our employees are experts in their field and why we use the highest quality parts and equipment. Our employees are dedicated to providing exceptional service and we are proud of them for their hard work. We strive to make sure they know how much they are valued, which is why we offer great benefits as well as exceptional opportunities for growth. We also foster a positive and supportive culture so that everyone feels at home in our company. A DAY IN THE LIFE OF A CLIENT EXPERIENCE MANAGER As a Client Experience Manager, you wow our customers by providing exceptional service over the phone. You love having a flexible job that allows you to showcase your interpersonal and organizational skills. Using customer relationship software such as ServiceTitan, you maintain the client database, ensuring that all information is updated and complete. With a professional demeanor, you reach out to clients to schedule technician appointments and order ancillary products. Knowledgeable and persuasive, you expertly communicate the value of our services and convert inquiries into sales. Assisting with social media content creation and posting is also part of the job when not working directly with customers. You also handle inbound calls, responding to customer questions in a professional manner. Helpful and courteous, you effectively address concerns through clear communication, resolving issues in a timely manner. Our team appreciates your efficiency as you book preventative maintenance appointments, enter service calls, and review completed work orders for accuracy. You find great satisfaction in helping others! QUALIFICATIONS FOR A CLIENT EXPERIENCE MANAGER • 2+ years of customer service experience, • High school diploma OR equivalent, • Good computer skills, with proficiency in Microsoft Word and Excel, • Geographical knowledge and map reading skills WORK SCHEDULE FOR A CLIENT EXPERIENCE MANAGER This call center position has a schedule of Monday - Friday from 8 am - 5 pm. ARE YOU READY TO JOIN OUR CALL CENTER TEAM? If you feel that you would be right for this phone job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! • Willingness to comply with our company policy regarding background checks and drug screening Job Posted by ApplicantPro

Job Description CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Beneficiary Help Line Specialist to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission—helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Beneficiary Help Line Specialist provides high-quality customer service and accurate information to Social Security beneficiaries, responding to inquiries via phone, email, and other communication channels. This role assists callers by explaining program requirements, answering questions about benefits, and resolving issues or escalating complex concerns as needed. The Specialist is responsible for delivering courteous service in accordance with SSA standards, maintaining confidential information, and supporting the overall effectiveness of the Beneficiary Help Line. Job Responsibilities and Duties: • Respond promptly and professionally to beneficiary inquiries about Social Security benefits, work incentives, and program options., • Accurately research, interpret, and explain SSA program policies and procedures to callers in a clear and accessible manner., • Document all interactions, actions taken, and resolutions in case management systems to maintain accurate records., • Identify and promptly escalate complex, sensitive, or unresolved issues to supervisory staff or appropriate resources., • Comply with SSA privacy, security, and confidentiality regulations when handling beneficiary information., • Participate in regular training, team meetings, and performance improvement initiatives., • Maintain up-to-date knowledge of SSA programs, procedures, and updates relevant to beneficiary services., • Support the continuous improvement of the Help Line by providing feedback on caller needs, trends, and opportunities for content or process enhancements., • Assist in special projects or outreach efforts as directed by management. Requirements: • High school diploma or GED with 4–5 years of relevant experience in customer service, call center, or related roles., • Strong verbal communication and active listening skills., • Ability to explain complex information clearly and patiently to diverse audiences., • Experience with case management or customer relationship management (CRM) systems preferred., • Proficient in Microsoft Office Suite and basic computer operations., • Strong problem-solving abilities and attention to detail., • Commitment to providing excellent, courteous service and upholding strict confidentiality and security standards., • Ability to work effectively both independently and as part of a team Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: * Paid vacation & Sick leave * Health insurance coverage * Career training * Performance bonus programs * 401K contribution & Employer Match • 11 Federal Holidays

Job Description Please note: this is a listing for an unpaid volunteer position. We are especially interested in candidates who are available 10am-6pm Eastern Time; if this is you, please note that in your application. And if you're available at other times, you are still encouraged to apply. Are you interested in making a meaningful difference in people's lives? NAMI HelpLine is a free, nationwide peer-support service providing mental health information, resource referrals, empathy, and hope to over 75,000 people a year across the U.S. who are affected by mental health conditions and are in need of help. HelpLine Information and Resource Referral Specialists provide a vital service to the NAMI community by responding with empathy to inquiries by phone call and text, and by providing valuable information about mental health conditions, treatment options, NAMI education and support programs, and other mental health resources. NAMI HelpLine offers a Teen & Young Adult HelpLine specialty service, which provides this population an opportunity to connect with other young people to receive support on issues that affect them and others in their age group. All Teen & Young Adult HelpLine Specialists receive specialized training; those who are between 20-30 years old are encouraged to participate. NAMI HelpLine also offers a Spanish-language HelpLine specialty service, which provides Spanish-speaking help seekers an opportunity to receive support in Spanish on issues that affect them. All Spanish-language HelpLine Specialists receive specialized training, and those who are able to communicate fluently both verbally and in writing in Spanish are encouraged to participate. NAMI HelpLine also offers a Family Caregiver HelpLine specialty service, which provides those who care for loved ones living with serious mental illness an opportunity to connect with other caregivers to receive support on issues that affect them. All Family Caregiver HelpLine Specialists receive specialized training, and those who have experience caregiving for loved ones living with serious mental illness are encouraged to participate. The HelpLine Specialist Experience NAMI HelpLine Specialists help individuals and families improve their lives and advance recovery by listening to their concerns and connecting them with essential resources and services. They extend empathy, understanding, respect, and emotional support to everyone contacting the NAMI HelpLine. In return, as HelpLine Specialists they will develop a deep understanding of the mental health landscape, mental health conditions, treatment options, and recovery strategies. They will also experience the appreciation and gratitude expressed by the individuals, families, and caregivers they serve. The NAMI HelpLine recognizes the value of lived experience as it expands one's capacity for empathy, motivates a sincere desire to help others, and at times provides valuable perspective. Interested candidates who have been living well in recovery for at least one year or caring for a loved one living with a mental health condition, are welcome to apply. Ongoing Support The NAMI HelpLine team strives to create a supportive virtual community for our Specialists! HelpLine staff provide regular coaching support and routinely observe and mentor HelpLine Specialists in live time. Active support is provided throughout each shift via a cloud-based collaboration hub. NAMI HelpLine also hosts two virtual meetings per day for HelpLine Specialists to ask questions and share experiences; HelpLine Specialists are required to attend at least one virtual, camera-on meeting per week. Serving Remotely All HelpLine Specialists work remotely from their homes and connect with help seekers via phone call and text using NAMI's cloud-based communications platform. HelpLine Specialists are required to have access to a private workspace, a computer with the most recent operating system (MacOS, Windows, or Linux) and robust, reliable high-speed internet service. Training Working with help seekers on the NAMI HelpLine is extremely rewarding, and yet at times, challenging. HelpLine service provides 21 hours of robust, asynchronous training and a 1-hour technology and roleplay training to thoroughly prepare HelpLine Specialists to confidently and positively address the diverse needs presented by help seekers. The training experience provides HelpLine Specialists with rewarding online instructional content, interactive exercises, knowledge checks, and a final test prior to joining as a member of the NAMI HelpLine Specialist Team. Minimum Time Commitment Requirements Please note the following time commitment requirements: • Minimum of one, 4-hour shift per week for a minimum duration of six (6) months., • All HelpLine Specialist shifts are during regular HelpLine hours: 10am - 10pm Monday - Friday, Eastern Standard Time:, • Shift #1: 10am - 2pm, • Shift #2: 2 - 6pm, • Utilize phone and SMS text communications channels to interact with help seekers, • Respond to HelpLine calls and SMS texts by providing person-centered, culturally considerate support and information, • Utilize resource referral tools to provide information and relevant referrals to help seekers, • Adhere to all NAMI HelpLine service program policies and procedures, • Accurately and efficiently document help seeker interactions, • Excellent verbal and written communication skills, including strong active listening skills, • Courteous, empathic and professional manner, • Basic knowledge of mental health conditions, treatments, recovery, and mental health care systems with an interest in learning more, • Excellent problem-solving skills and an ability to facilitate resolution of help seeker inquiries, • Strong attention to detail and accuracy, even when managing competing priorities or urgent tasks, • Ability to maintain focus at all times and make sound decisions in stressful, ambiguous, or high-pressure situations, • Ability to self-regulate and maintain composure during challenges or conflicts; demonstrated resilience when working under crisis situations, • Must be at least 20 years of age, • Lived personal experience, either as a person living well in recovery for at least one year or caregiving for a loved one with a mental health condition, or current enrollment in a related undergraduate or graduate program of studies, • Ability to respond sensitively, effectively and in a culturally considerate manner to help seekers experiencing emotional distress, active psychosis, and other symptoms of a mental health condition, • Ability to effectively use cloud-based technologies including telecommunications, applications, storage, networks and other tools/resources, • Applicants should be comfortable working independently and as part of a team in a collegial work environment, • Must be located in the United States, • This role may involve periods of high demand and requires the ability to stay focused and perform effectively under pressure. The NAMI HelpLine is a free, nationwide peer-support service providing mental health information, resource referrals, empathy, and hope. HelpLine Specialists respond to each help-seeker's needs, from answering basic questions to helping navigate serious, complex issues. To prepare you to become a HelpLine Specialist, we offer free online training, onboarding, and coaching. This time and effort NAMI puts into preparing HelpLine Specialists is an investment in you and those who trust NAMI with deeply personal issues during difficult times. While the training and development NAMI provides is free to you, it costs NAMI nearly $1300.00 to recruit, train, and coach each HelpLine Specialist. It's a serious investment, and we need you to see your commitment through. We are looking for passionate people with a desire to help others and the ability to commit to: • Start HelpLine virtual training within 2 weeks of enrollment;, • Complete HelpLine training within 3 weeks of enrollment;, • Serve during the days/shifts noted on your application;, • Fulfill a six-month service commitment. Job Posted by ApplicantPro

Job Description About Us As a partner company in one of the largest independent brokerages in the region, Ensurise, Washington Insurance Group has over 50 years of combined experience helping individuals, families and business to protect themselves, their valuables, and their future. Washington Insurance Group is proud to be an independent insurance agency, built on the principles of providing superior customer service and insurance solutions. We have access to all the resources of an established, large insurance company, with all the attention to detail you’d expect from an independent, fast-moving company. At Washington Insurance Group we believe in long-term relationships, starting with our team. As an Ensurise company, in addition to cash compensation we provide health, dental, vision and disability insurance, paid time off, holiday pay, flexible schedule, and 401(k) matching, professional growth and career progression opportunities, respectful culture and work/family life balance, supportive teammates and a rewarding work environment. This position is also bonus-eligible. About You Our team is the key to our success. You are looking for a role working with opportunity to grow, providing exceptional customer service and you bring: • At least 1 year of experience in an office or customer support role, • Your P&C license - or an ability to obtain within 4 weeks after starting, • Abilty to multitask and manage multiple competing priorities, • Passion for helping others, • High facility with technology including Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) and data base or CRM software, • Strong communication, problem-solving, and data analysis skills with the ability to manage priorities in fast-paced environments., • Abilty to work independently in a remote environment, • Ability to communicate in a second language (optional but helpful) In this role, you will be responsible for helping prospective customers understand and choose the right insurance policies for them from one of our many insurance carrier partners. This position will be responsible for responding to in-bound inquiries and sales outreach. Our property and casualty insurance products protect thousands of individuals and businesses from financial losses related to events like fire, theft, accidents, or natural disasters. Key Responsibilities • Respond to inbound calls from prospective customers for personal line auto and home insurance policies, • Educate customers on insurance policy details such as coverage and pricing, • Facilitate the customer experience by answering phone calls, emails, and other requests, • Prepare and bind quotes through our carriers, • Provide attentive, high energy conversation with customers that show we are actively engaged in finding a policy that best fits each individual's needs, • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Effectively problem solve and objection handle to remove barriers from the customer purchasing the policy with Washington Insurance, • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Efficiently operate in a virtual environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations. This position works in a normal office environment with controlled temperature and artificial lighting conditions. Long periods of sitting. Long periods of screen use. Ability to communicate in person and over devices. Ability to work in-person with team. Must be able to perform complex tasks requiring independent knowledge and its application to non-routine situations. Must be able to manage high-emotion situations.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedThe SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We cant wait to meet you!

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! #LI-ONSITE Compensation$21—$21 USD

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedThe SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We cant wait to meet you!

Job DescriptionCompany Description WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com. Job Description As a Benefit Advisor, you will have the rewarding opportunity to speak with Medicare-eligible participants nationwide in a consultative sales role to assist them in selecting insurance plans that meet their needs. You will spend your entire day in phone conversations with participants exercising patience and knowledge with caring explanations to enroll them in healthcare insurance products. Pre-licensed Benefit Advisors will start at $18/hr. and will have significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec). During the Annual Enrollment Period many Benefit Advisors make between $500-$1,000 in monthly bonuses & incentives with our top BAs making $2,000+. This is a full-time temporary role. Our top performers will be eligible for full-time year-round employment based on business needs, which offers a robust WTW compensation and benefits package. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Although this role is open for remote work, you must be a current resident of Arizona, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Missouri, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, or Wyoming to be considered for this role. Key Responsibilities: * Full participation in and progress through a paid exam preparation program and pass your state’s Life and Health Insurance license exam. * Successfully complete all required certifications to represent local and national insurance carriers. * Support preseason activities by handling outbound and non-sales calls while completing required certifications to become appointed for sales. * Spend approximately 80% of your scheduled shift during AEP (Oct-Dec) engaged in phone conversations with participants, while consistently meeting or exceeding established efficiency, quality, and sales performance standards. * Use a consultative sales approach to listen to and assess the participant’s insurance needs and recommend plans based on assessed needs. * Conduct eligibility and needs analysis to determine suitable plan options * Clearly explain the costs and benefits of multiple insurance plans using an empathetic and professional communication style. Make plan recommendations based on participants’ individual needs and assist the participant in the decision-making process. * Maintain professionalism and patience with each caller. You will receive scheduled appointment calls along with first time callers. * Participate in outbound call campaigns designed to provide an introduction into the participants’ new relationship with our company. * Collaborate with team members and contribute to a positive, diverse call‑center environment. Qualifications Adhere to all legal regulations The Requirements You are excited to learn new things, have strong computer skills, are self-motivated and are open to feedback for continual improvement. You have patience and the ability to listen and recognize the needs of participants, even when they are unable to clearly articulate what is important to them. You are able to change your communication style based on the region of the call, the client, and the medical needs of each caller. You overcome objections with knowledge, patience, and understanding, and enjoy communicating with new people over the phone! Training Requirements Participate in a paid, 4‑week exam‑preparation program to earn your state Life and Health license. Study materials, scheduling, and exam fees are covered by WTW. Passing the state license exam is required to enter the Benefit Advisor Training program. * After passing the licensing exam you will attend a virtual two‑week training class followed by a one‑week nesting period with your new team. Skill Requirements * Ability to understand and comply with all agent appointment and carrier certification requirements necessary to represent local and national insurance carriers * Experience using Microsoft Office is preferred, with ability to multi-task between multiple screens and windows all while answering questions on the phone * Ability to learn new proprietary computer systems * Experience in a needs-based sales role, preferred * Ability to work autonomously in a self-paced, self-motivated team environment * Ability to communicate professionally and courteously * Ability to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and polices. * Life/Health Insurance certification a plus * High School Diploma or GED required * During the Enrollment Season (Oct-Dec), mandatory overtime may be required * Other duties as assigned WTW operates in a highly regulated environment; you will be required to complete an extensive background check in order to be licensed as a Benefit Advisor. Work from home requirements: Equipment provided! * All applicants must have a dedicated, confidential, distraction‑free workspace. * The applicant will secure and be responsible for paying their own internet expenses to include the following requirements: * Minimum download speed: 100 Mbps * Minimum upload speed: 10 Mbps * A Wired Ethernet connection that meets upload and download speed requirements as noted above. * A personal smart phone or other device capable of downloading authentication apps for secure VPN access. * The ability to work assigned shift times, including scheduled breaks and lunches. * Additional technology requirements will be provided during the interview process. Onboarding Expectations: Your start date is tentative and depends on (1) successfully completing the background check and preboarding steps and (2) the availability of a spot in one of our scheduled training classes. Since classes are limited and assigned on a first-come, first-served basis, please finish all pre-employment requirements promptly to secure a spot as soon as possible. Your start date and Day 1 details will be confirmed once everything is finalized. Please be advised, however, that if you do not complete your onboarding prior to the start of the last training class, or if there are no more training class spots available, you will not be able to start this season. Additional Information Our Environment: WTW maintains a diverse working environment of dedicated associates, in a virtual call center. We utilize the latest in technology, and top of the line computer and telephony systems. We reward our associates with competitive hourly rates, monthly bonuses, team competitions, and raffles. We have a variety of shifts available. Each year we invite top performing seasonal associates to join our team on a year round basis, or invite them back for the following season. Personal information provided in connection with this opportunity is subject to WTW’s Applicant Privacy Notice.

Job DescriptionDescription: Job Summary: The Front Desk Coordinator will ensure the smooth operation of the office by handling various administrative tasks. The Front Desk Coordinator ensures efficient, welcoming, and consistent service to patients and visitors. This role involves rescheduling appointments, maintaining records and accounts, handling inquiries, and completing client-facing billing tasks. It also requires maintenance of the office space in which the Front Desk Coordinator works. Duties & Responsibilities: • Exemplifies all SOTH mission, vision, and values in all aspects of work., • Serve as the primary point of contact at the front desk when the Front Desk Manager is not present., • Answer incoming phone calls, address inquiries, and direct calls as necessary., • Check in clients for their appointments, ensuring all necessary documentation is completed; call families if client is running late., • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area., • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information., • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, focusing on reschedules and supporting as appropriate to assist Front Desk Coordinators. Office Coordinator specific tasks include:, • Managing patients on flex schedule, • Maximizing the number of reschedules from cancel from the week before, • Process payments by running credit cards and posting payments to client accounts., • Maintain client records, ensuring accurate and up-to-date information when provided directly by clients., • Complete daily, weekly, and monthly tasks to maintain a well-organized and clean office environment, including opening and/ or closing routines, • Restock treatment rooms with necessary supplies, ensuring that all items are readily available for therapists., • Clean and sanitize equipment, furniture, kitchen, and bathroom areas (specific to the DC office)., • Perform vacuuming duties and manage laundry tasks as needed., • Support the Organization & Equipment Lead with various office organization projects., • Run errands such as grocery shopping to keep the office well-stocked., • Assist therapists with session preparation activities, ensuring all materials and equipment are ready., • Provide additional support during therapy sessions when an extra set of hands is required., • Perform monthly safety checks of equipment., • Surveys maintenance issues in physical offices, reports to necessary personnel, coordinates, and oversees repairs from start to finish; works with Office Coordinator and Administrative Manager as necessary., • Handles daily facility needs using discretion to decide which tasks should be escalated to Administrative Manager or the CEO., • Ensures all active and inactive patients are identified correctly and have correct contact information in place in Practice Pro for communication purposes., • Understands, and assists in managing the billing processes including but not limited to charging fees for therapy and administrative fees, sending receipts, posting administrative money, printing completed ledgers., • Strong organizational and multitasking abilities., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Basic proficiency with office software (e.g., Microsoft Office, scheduling systems)., • High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration, business, or a related field preferred.?, • Experience in a medical office or healthcare setting or other customer service position, experience in front desk or administrative roles preferred.?, • Consistently filled schedules and high attendance rates with families following expectations and procedures, as evidenced by number of Percentage of Appointments vs Available Spaces each week., • Consistently charged patients, as evidenced by collection rate weekly, • Efficient and operational office space, as evidenced by ease of use by clients, therapists, and administrative team and high level of safety Requirements: Physical Requirements: • Extended periods of time sitting and working on a computer., • Ability to move around the office freely to restock, clean, and support therapists as needed., • Ability to sit or stand for extended periods., • Capacity to handle office equipment and supplies., • Ability to lift and carry items up to 25 pounds., • Dexterity to handle administrative tools and equipment.

Job DescriptionDescription: Job Summary: The Front Desk Coordinator will ensure the smooth operation of the office by handling various administrative tasks. The Front Desk Coordinator ensures efficient, welcoming, and consistent service to patients and visitors. This role involves rescheduling appointments, maintaining records and accounts, handling inquiries, and completing client-facing billing tasks. It also requires maintenance of the office space in which the Front Desk Coordinator works. Duties & Responsibilities: • Exemplifies all SOTH mission, vision, and values in all aspects of work., • Serve as the primary point of contact at the front desk when the Front Desk Manager is not present., • Answer incoming phone calls, address inquiries, and direct calls as necessary., • Check in clients for their appointments, ensuring all necessary documentation is completed; call families if client is running late., • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area., • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information., • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, focusing on reschedules and supporting as appropriate to assist Front Desk Coordinators. Office Coordinator specific tasks include:, • Managing patients on flex schedule, • Maximizing the number of reschedules from cancel from the week before, • Process payments by running credit cards and posting payments to client accounts., • Maintain client records, ensuring accurate and up-to-date information when provided directly by clients., • Complete daily, weekly, and monthly tasks to maintain a well-organized and clean office environment, including opening and/ or closing routines, • Restock treatment rooms with necessary supplies, ensuring that all items are readily available for therapists., • Clean and sanitize equipment, furniture, kitchen, and bathroom areas (specific to the DC office)., • Perform vacuuming duties and manage laundry tasks as needed., • Support the Organization & Equipment Lead with various office organization projects., • Run errands such as grocery shopping to keep the office well-stocked., • Assist therapists with session preparation activities, ensuring all materials and equipment are ready., • Provide additional support during therapy sessions when an extra set of hands is required., • Perform monthly safety checks of equipment., • Surveys maintenance issues in physical offices, reports to necessary personnel, coordinates, and oversees repairs from start to finish; works with Office Coordinator and Administrative Manager as necessary., • Handles daily facility needs using discretion to decide which tasks should be escalated to Administrative Manager or the CEO., • Ensures all active and inactive patients are identified correctly and have correct contact information in place in Practice Pro for communication purposes., • Understands, and assists in managing the billing processes including but not limited to charging fees for therapy and administrative fees, sending receipts, posting administrative money, printing completed ledgers., • Strong organizational and multitasking abilities., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Basic proficiency with office software (e.g., Microsoft Office, scheduling systems)., • High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration, business, or a related field preferred.?, • Experience in a medical office or healthcare setting or other customer service position, experience in front desk or administrative roles preferred.?, • Consistently filled schedules and high attendance rates with families following expectations and procedures, as evidenced by number of Percentage of Appointments vs Available Spaces each week., • Consistently charged patients, as evidenced by collection rate weekly, • Efficient and operational office space, as evidenced by ease of use by clients, therapists, and administrative team and high level of safety Requirements: Physical Requirements: • Extended periods of time sitting and working on a computer., • Ability to move around the office freely to restock, clean, and support therapists as needed., • Ability to sit or stand for extended periods., • Capacity to handle office equipment and supplies., • Ability to lift and carry items up to 25 pounds., • Dexterity to handle administrative tools and equipment., • Ability to perform repetitive tasks and movements PLEASE COMPLETE ALL SCREENING QUESTIONS, THIS SHOWS US YOU ARE SERIOUSLY INTERESTED IN THE POSITION. IN ADDITION, LOOKING AT OUR WEB SITE TO UNDERSTAND THE KIND OF WORK WE DO WILL STRENGTHEN YOUR APPLICATION

Job Description Salary: $110,000 - $125,000 Other Forms of Compensation: CEC Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Corporate Executive Chef, CCL Hospitality Group RELOCATION ASSISTANCE AVAILABLE! Seeking a dynamic culinary leader who loves to inspire and mentor culinary team members. Join our elite team of regionally based culinarians who specialize in changing the ‘old-school’ thinking about dining in a Senior Living or Behavioral Health community. Dining is one of the top two reasons a resident chooses to live in a community – and we are passionately focused on delivering exceptional meals and experiences which make that choice an easy one! CCL Hospitality Group is the fastest growing and largest national provider of culinary services to a broad variety of exceptional clients. We go to market with specialized and unique brand offerings designed to fit each client and community’s diverse needs – from fine dining restaurants with extensive wine lists, to popular bistros and pubs, morning coffee shops and restaurants, to the compassionate care we offer with meals especially tailored for the medical needs of the healthcare areas of dining service. We are a food and leadership focused team - creative about our entrepreneurial approach to delivering elevated dining services - if you want to ‘be the best part of someone’s day’ – keep reading! Essential Elements: Pivotal to each community, district and region’s success, the Corporate Executive Chef has overall accountability to meet and exceed the region’s culinary performance objectives and resident satisfaction targets within a given multi-state geography. This is accomplished through effective interactions with clients, culinarians, operators and interconnected field support teams. Foundational to our collective success, our new Executional Framework is launching nationwide. The Corporate Executive Chef is responsible for leading the culinary rollout sections and for ensuring the long-term sustainment of the standards. This includes participating in teaching the culinary curriculum, helping teams learn the skills and behaviors needed to succeed, and masterminding the systems and behaviors that every community is in the process of implementing. This position reports to the area’s Division VP, Culinary Operations. Key Tasks: • Generate enthusiasm throughout our culinary, service and leadership teams to identify opportunities for improvement and to deliver best-in-class experiences for our residents, patients, guests and clients., • Mentor and develop talent throughout the organization by providing positive and engaging, hands-on, shoulder-to-shoulder leadership. Develop a deep talent pool of strong culinarians – including recruiting, interviewing, Chef testing and helping to onboard., • Establish strong cross-functional leadership relationships with members of the operations, field marketing, nutrition, finance, support and resource teams to ensure a regular cadence of communication and elevated levels of execution., • Each CEC leads the culinary strategy development and deployment for a designated group of Priority Accounts., • Develop performance driven relationships with our clients and their employee teams. This includes communicating with them every time you visit, following up after visits with observations and answering their questions. Interactions are frequently by phone, text, in-person and virtually as needed. Actively participate in the development and delivery of Quarterly and Annual Business Reviews and other client business and social engagements as part of our team approach of effective relationship management., • Maintain various reports for assigned client communities and provide concise analysis of performance, talent observations, trends, growth opportunities, rising risk and regional areas or topics of concern., • Site visits are expected to include an advance planning call with involved operations team leaders, follow a prescribed plan and agenda while on-site, and wrap up with notes documenting findings and charting next steps that is circulated no more than five business days following the visit. Collaboration calls to review your findings are a critical part of activating long-term impact and improvement and are expected to follow prescribed cadences depending on business imperatives., • We love growth – the CEC role has frequent involvement in touring and scoping potential new client partnerships. Presenting culinary plans during in-person or virtual presentations to bring the vision to life. Once won, you will lead the culinary specialty team’s approach to the new business opening planning and launch activities. Client retention is also a critical responsibility of this role – CECs lead current client improvement plans and are an important part of the flourishing of client relationships., • Guide effective regionalization and the consistent use of menus which deliver the business and menu expectations of a wide range of client budget and service expectations. To achieve this goal, you will have access to the company’s deep group of experts in supply chain, menu engineering, seasonal ingredient selection and special event and promotional design., • Ensure that each community is always prepared to meet regulatory inspections with excellent scores. Compliance with all company survey readiness and mandatory compliance regulations is a critical expectation., • Participate in high visibility networking and showcase opportunities. Examples include client anniversary events, large scale CCL Hospitality Group and Compass Group signature events., • Excellent relationship building skills, verbal and written skills., • Creative problem solving and negotiating. Influencing at many levels, • Impact and Influence; Emotional intelligence; Leadership presence, • Financial acumen and strategic business thinking, • Ability to manage all aspects of working independently without constant direct supervision., • Leadership and project management skills with a proven ability to interact with, motivate others, and hold self and others accountable., • Manage overhead budget in a fiscally responsible manner., • Diverse culinary experience ranging from fine dining, high-volume restaurants, offsite catering, restaurants, resorts, catering., • 5+ years of progressive back-of-house food service management experience required., • 2+ years of experience in a multi-unit, multi-venue setting required. Experience managing a multi-state territory is highly desirable., • 3+ years of full fiscal responsibility for culinary operations – P&L or Management Fee contract types counting as equally relevant. Expected skill set includes a high skill level related to managing costs related to staffing, food production cycle, sourcing and inventory management and all back-of-house responsibilities., • Culinary experience within a Senior Living Life Plan or Continuing Care Retirement Community is valued. (Independent Living, Assisted Living, Memory Care, and Skilled Nursing service areas), • Experience with typical suite of menu management technology to manage full cycle of food planning and production steps. We have several proprietary systems we will equip you with for success in this role., • Intermediate to high level of expertise in teaching and public speaking. Typical engagements range from teaching the Executional Framework course to internal teams to participating in new business sales presentations and internal client and board leadership., • ServSafe Manager Certification required., • Certified Dietary Manager (CDM) certification preferred. If hired without your CDM, we have a program which sponsors the acquisition of this certification., • CEC (Certified Executive Chef) preferred through ACF or ProChef certification Levels II or III., • Bachelor’s or associate’s degree in Culinary Arts preferred. Extensive professional culinary experience may be substituted for a degree in select cases., • Requires repetitive wrist motion and occasional lifting of weights greater than twenty-five pounds., • Active use of all safety PPE and safety expectations as required for the work setting. CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at CCL are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. CCL maintains a drug-free workplace. Req ID: 1505533 CCL Hospitality Group LYN PELLEGRINI [[req_classification]]

Job Description * Position Dispatcher - 495 Garage Door Salary: DOE. Depend on Experience. Pay/Month - $2,000 to $4,000. Possibility to grow. We are looking Full Time or Part Time Weekly day range: Monday - Friday and Sunday rotations * Qualifications - Dispatcher 495 Garage Door Required experience: 2 year office clerk, Call Center, Customer Service and Sales experience. Active listening, verbal and written (Strong typing skills) communication skills, professional phone voice and exceptional customer service. Proficiency with computers, especially with dispatching software. Organizational Skills and ability prioritize tasks in a dynamic environment. High School Diploma or GED. * Job Description Understanding of company products, services. Adhering to all company policies and procedures. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Answering inbound calls and reaching out to customers to schedule their appointment and follow up on estimates. Knowledge of geography for the DMV area and the ability to read a map and multitask building technicians routes and schedule are a plus. * Why work at 495 Garage Door? Trusted people You'll work with people who have been well-trained and care about their jobs and clients.We will train you to become a professional Garage Door Dispatcher. We provide unparalleled training for our team to ensure they are prepared to do the job safely and correctly. We seek to make an investment in permanent career-oriented employees who want a better future for themselves and their families. To work for the leading Garage Door Company in the area. Number One in the market with the largest number of Reviews attesting to the quality and reliability of the services provided over these 15 years.. We take pride in providing our customers with quality manpower, products and customer service.