Answering phone call jobs in Austin, TexasCreate job alerts

Job Description Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience – we also provide a work environment that has a family feel and a place you will truly look forward to coming to daily. Alive and Well is seeking Hospitality Coordinators for our flagship Austin location that appreciates an integrative approach as well as our core values. Qualifications: • Friendly, warm and hospitable with our guests, • Demonstrates a confidence and a passion for offering quality guest care, • Hospitality / customer service experience in a wellness environment a plus, • Ability to be flexible and go with the flow, • Willing to go above and beyond to make the guest experience a great one, • Truly enjoys being a team player and supporting a great work environment, • The ability to multi-task efficiently while maintaining presence and warmth with the guest, • Checking in / checking out guests, • Sharing what Alive and Well offers with our curious guests, • Answering inquiries and scheduling appointments over the phone and in person, • Coordinate many different facets of the business from the Hospitality Desk, • Assisting IV Vitamin Therapy as guests call or arrive for appointments, • Supporting the practitioners i.e. acupuncturists and massage therapists, • Discussing additional enhancements and boosts with guests, • Assist with holistic therapies, laundry, and upkeep of the facility in general Alive and Well company perks for Full-Time employees: Free sauna, free cold plunge, free red light $30 classics IVs, $60 deluxe IVs $5 vitamin shots Discounts for acupuncture, massage, facials, lymphatic therapies Prescription discount 40% off supplements (full time) Full time – Eligible for medical benefits after 90 days – 32 hours or more. Schedule: • Please visit our website and let us know why you're drawn to working for Alive and Well., • Please look at our address. How long of a commute would you have to Alive and Well?, • What would make you a good fit for the position you are applying to? Benefits: • Dental insurance, • Employee discount, • Health insurance Expected hours: 40 per week Schedule: • 8 hour shifts, • Monday to Friday, • Hospitality Job Type: Full-time Pay: $18.00 - 21.00 per hour Expected hours: 40 per week Benefits: • Employee discount, • Health insurance, • Vision/Dental Insurance Powered by JazzHR vcTnT0nLS8

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job DescriptionCustomer Service AssociateLocated in Austin, TX Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Associate role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job Description Location: This position will be working remotely on Mondays, Wednesdays, and Fridays. This position will be working in person at our Headquarters location in North Austin on Tuesdays and Thursdays. Schedule: Flexible availability to work an 8-hour shift during the business hours between 9:00am-6:00pm Monday through Friday and rotating Saturdays 9:00am-2:00pm to meet contact center scheduling needs. On the Contact Center team, you can expect competitive pay including a comprehensive and generous benefits and PTO package. In addition, you'll be provided with ongoing training and career growth opportunities. Our team is located at our new HQ building in North Austin by the 183/Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast or lunch on Thursdays (e.g. FOOD TRUCKS!!), outdoor dining area and café with a micro market. This is a great opportunity for someone in early career, looking for a new opportunity in customer service, or an experienced customer service professional. Candidates should have 1-3 years of recent customer service, call center, or account resolution experience with a fluency in English and Spanish. We are looking for candidates who are committed to providing that exceptional customer service experience to our members at UHCU! In this position, you will be answering an average of 60-100 incoming calls daily, averaging a 3–5-minute talk time. You will answer questions and provide superior customer service to our members regarding UHCU products and services. This position requires a high level of professionalism, organization, and attention to detail. You will be responsible for delivering the right solutions, including additional Credit Union products and services, to meet members' financial needs and exceed their expectations. In this role with UHCU you will get to: • Problem solve by helping members with account questions and concerns in both English and Spanish queues., • Perform account maintenance or updates., • Use multiple systems to process a member's request., • Become a financial coach to our members by giving them guidance on the best products and services for them., • Help our members grow financially., • Become a team player and collaborate with peers and leaders to make member services better., • Complete research and resolve discrepancies as needed. Forward more complex issues or requests to Senior Contact Center Specialists as appropriate., • Maintain a high level of accuracy with minimal errors or outages., • Adhere to Contact Center Identification (ID) Verification Guidelines in order to protect our members and the Credit Union., • Excellent listening ability and verbal communication skills., • Ability to multitask in a fast-paced and changing team environment., • Passion for providing outstanding service to our members., • Strong attention to detail, with a focus on accuracy and quality of work., • High school diploma or GED equivalent required., • Minimum 1-3 years of recent customer service, call center, account resolution or related experience required., • Fluency in English and Spanish is highly preferred., • Demonstrated experience processing detailed information in an accurate and thorough manner., • Demonstrated experience and ability to work with a wide variety of internal and external clients providing effective interpersonal communication and team skills. The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.6 billion in assets, more than 78,000 members, 10 branch locations, and approximately 270 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community. UHCU Offers: • Competitive Benefits Package, • 401(k) options (Pre-Tax and/or Roth), • Generous paid time off (PTO), • Education Reimbursement Program

Job Description Customer Support Specialist Job Location: 301 W. Howard Lane, Austin, TX 78753 Start Date: ASAP Shift: M-F, Every week 8:00am-5:00pmCST. Department: Customer Service The Customer Support Specialist plays a pivotal role in engaging directly with our customers, representing the company's commitment to exceptional service. This role involves actively assisting customers in resolving a range of technical issues encountered with our products and services, from basic troubleshooting to navigating more advanced technical support related to our products. Key responsibilities include effectively resolving customer concerns, offering tailored solutions, and guiding users through our product's functionalities with clarity and patience. We seek a candidate who is not only an excellent communicator but also adept at earning our clients' trust through empathetic and knowledgeable interactions. Ultimately, the Customer Support Specialist is instrumental in upholding and enhancing our reputation for providing outstanding customer support, encompassing both pre- and post-sale interactions. RESPONSIBILITIES include but are not limited to: • Communicate directly with clients and prospects in a professional, and friendly manner., • Be a friendly and knowledgeable product expert., • Provide introductory information to new customers., • Communicate the value of our products., • Assist with new client set up., • Answer help desk tickets and emails from customers in a timely manner., • Answer incoming calls to the support line., • Let clients know about additional products or services., • Determine the quickest, most effective way to answer a client’s questions., • Manage customer complaints from initial call to resolution., • Collaborate with the Operations team to troubleshoot problems, improve processes, and ensure client satisfaction by providing client feedback to our internal partners and translating their business needs into client solutions., • Order entry and tracking of backordered items., • Communicate with Shipping team regarding expedited orders, changes made to orders, and other order updates as needed, • Enter Return Authorizations (RAs) in NetSuite, • Take ownership of Freshdesk tickets from the BC Returns Portal, as well as tickets assigned by account managers who need help with their customer's return or replacement shipment, • Update account managers and other internal teams about trends they see with returns (potential stock and quality control issues), • Inspect returns for quality issues as needed., • Be an active participant in Customer Service and other team meetings., • Analyze payment history/notes and communicate account information to client. Check all information for accuracy before submitting requests to other departments/management., • Be responsible for meeting metrics/KPIs; the emphasis will be placed on overall account performance, retention, and feature adoption., • Maintain strict privacy and confidentiality., • Minimum two years of technical and customer support experience, • Excellent time management and prioritization skills Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Prolonged periods of answering phone calls with the use of a headset., • Medical, dental, and vision coverage, • 401(k) retirement plan, • Paid holidays and generous PTO, • Career growth and promotional opportunities

Job Description Our busy legal firm is looking for an efficient, organized legal assistant to help our attorneys and paralegals assist clients and ensure we’re operating efficiently. You’ll assist with the preparation of legal documents and handle all office correspondence, including answering phone calls and emails, arranging meetings and travel, and reminding the team of upcoming deadlines. If you have experience in a law firm environment, work well under pressure, and are looking for a rewarding opportunity in the legal industry, we want to connect with you. Compensation: $20 - $23 hourly Responsibilities: • Help with creating a variety of litigation documents, including pleadings, motions, subpoenas, affidavits, contracts, and briefs for case preparation, and proofread documents when necessary, • Process client billing properly using daily time records with help from the accounting department, • Perform legal research, as needed, with help from attorneys and paralegals, • Manage office correspondence and administrative tasks such as answering phone calls, communicating with opposing attorney offices, taking dictation, responding to emails, and reminding the team of upcoming deadlines We are looking for an “A+” player with the organizational talent to help us expand our business. The person we hire must bring energy, positivity, and a “can-do” attitude to work every day. This position will handle important administrative duties related to direct attorney support, customer service, client retention, and office management support. Qualifications: • At least 1-2 years of previous experience in a law firm setting performing administrative tasks, • Ability to work effectively in a fast-paced environment and meet deadlines with quick turnaround times, • Experience with legal software, litigation case management, and docketing programs, • Organizational skills and communication skills are necessary for this position, • Smiles when you answer the phone, • Conquers calendars, e-mail, spreadsheets, word processing, and the internet, • Is positive and optimistic, and does not live for drama, • Is an awesome multitasker, • Can change gears quickly without stressing out or losing focus, • Understands the importance of doing good work and doing it on time, • Can deal with a boss who is always busy, might not give much direction, might get distracted by new exciting things, and who hates dealing with admin stuff, • Is not afraid to point out that you need more training or communication from your boss in order to get your work done, • Treat a call at 4:30 on Friday with the same care and compassion as one on Monday morning, • Knowledgeable and proficient with Microsoft Office, including Microsoft Word, Outlook, and Excel, • Familiar with Clio or Lawmatics, or similar technology is a plus, • Has at least 2 years of experience in the legal assistant field, preferably in estate plannin,g but not requiredAbout Company Hailey-Petty Law Firm, LLC, makes estate planning your Legacy, not a burden for your loved ones. Our commitment is to support clients at every stage, guided by a few core principles: • Education. We focus on helping clients fully understand their legal situations and options to ensure they feel informed and confident in making the best decisions., • Effective resolution. We don't just help resolve legal issues; we attempt to resolve them in a manner that best protects clients' interests and their futures., • Building Trust. We aim to build that trust by maintaining open, transparent communication and providing honest guidance., • Collaboration. We foster a collaborative environment where clients' thoughts, concerns, and questions are always welcomed, ensuring that our legal strategy reflects their unique perspective.

Job DescriptionBenefits: • 401(k), • Company parties, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development Our firm currently has 13 employees and we've grown dramatically over the past few years. As such, we are looking to add a dynamic individual to our team to help us better serve our clients and their families. Connection within our tight-knit group of co-workers is crucial. Our office is located on 6th street in the middle of downtown Austin. However, we realize that in order to attract top talent and add great humans to our team, we must also understand that talent is spread out. We are actively working toward fine-tuning our team's approach to strive and ensure that each member is fulfilled in their work and engaged at the highest possible level. Who We Are We're a financial firm that's strong, innovative, and growing with the backing of Northwestern Mutual, an organization with over a 160-year history of doing whats in the best interest of our clients and our community. We invest in our people providing opportunities for our team to grow themselves, their career and in turn, our business. We care deeply about diversity and inclusion. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. The Miura Group strives to help our clients live the most joy-filled and authentic lives possible and aim to be a trusted partner in planning for the milestone moments and all the treasured seconds in between. Our team knows that everyone defines success differently, and we want to learn whats important to our clients and team members by listening more than we talk, discussing more than we explain, and caring far more than what youd expect from an advisor. We aim to transform financial anxiety into a lifetime of financial freedom. We just celebrated 37 years of business and look forward to 37 more solid years at least. Who We Are Looking For As The Miura Group's Client Care Coordinator, you would ideally have an impeccable attention to detail/accuracy and fantastic people skills. You love the feeling of assisting clients directly and enjoy knocking out to-do list items in an efficient and effective manner. We want an operational and administrative specialist who enjoys the challenges of multi-tasking. If you're passionate, talented, willing to learn, and creatively solve problems, we hope you'll consider us on your career journey. In addition, you would have the ability to accurately follow a detailed process, while possessing excellent follow-through and communication skills. If youre ready to be a part of a great culture in a relevant fast-paced and professional environment, then continue reading. The Role As Client Care Coordinator, you will assist with booking client appointments, answering the phone with a friendly voice when clients call, and a variety of other tasks associated with delivering excellent client service to our awesome clients. You will have direct client engagement, fielding client questions and requests to the appropriate team member and making sure our advisors calendars are full of client meetings! We need someone who works well with others and understands what it means to be a part of a team. You will be involved in coordinating with other specialists on our team, highly credentialed and licensed financial advisors, financial planning professionals, and various other team members. This is primarily a client service-oriented role, best suited for an individual who likes to work through a robust to-do list and deliver excellence to our clients. A Few Expectations Work efficiently on ongoing client services and interaction (confirming appointments, scheduling lunch delivery, etc) Contact clients to confirm receipt of forms or request return of completed forms Communicate with clients to answer questions and respond to requests in a timely manner Answer client phone calls and emails and connect them with the appropriate person on our team Communicate with our home office as needed to supply or obtain information Youll prioritize effectively and will work within a team to accomplish office and team goals Attend weekly development and team meetings to advance industry mastery What You'll Bring to The Team Strong sense of collaboration as part of a goal-oriented team Strong organizational and time management skills with ability to set priorities and meet deadlines Excellent verbal and written communication skills with the ability to gain rapport and cooperation at all levels in our organization Ability to work independently, as well as within a team.... i.e. a collaborative team player Demonstrate ability to handle the execution of confidential and time sensitive information Can adapt to shifting priorities in a fast-paced environment without missing a beat or a detail Prefer some experience in the customer service field Education: Bachelors degree preferred but not required Compensation package includes a base salary, average bonus potential, paid time off, basic health insurance coverage, 401k matching, Group long term disability and Group life insurance. This team member would be required to physically be in the office for at least 90 days upon hiring for training and onboarding purposes, with the option of at least 1 remote-working day a week upon management approval. You'll never meet a team quite like ours. You'll see. At The Miura Group, an original (founding) member of Northwestern Mutual Private Client Group, we help successful people gain clarity and intentionality around their financial world to have greater understanding and peace about how their wealth matches the life and future they want. Our work enables us to impact their lives, their family, their future, and our greater community in a powerful and positive way. When your work makes a difference in the world, and you love the team you're on, work weeks become fulfilling in a new way.

Job DescriptionDescription: **Medical, dental, vision benefits effective 1st of the month following hire date. Patient Access Specialist Job Purpose: The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other internal and external parties. The PAS will schedule healthcare appointments, answer questions, create documents for the medical chart, troubleshoot problems and provide information on behalf of Advanced Pain Care. DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: ESSENTIAL FUNCTIONS • Ensures accurate, compliant and timely response to patients to ensure optimal customer service., • Answers multi-line phone calls and sends messages to the appropriate departments; transfers calls only when deemed necessary., • Responsible for scheduling, rescheduling, and cancelling appointments., • Notates any changes to appointments in the patient’s medical record., • Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system., • Writes clerical and clinical patient related messages from patients, family members and other healthcare professionals to administrative and provider staff., • Identifies emergent patient situations based on caller information and relays to appropriate party., • Responsible for calming upset callers by providing a composed and professional demeanor and can identify and escalate priority issues for resolution., • Works collaboratively with other team members, both in and outside direct work group., • Adheres to all clinic protocols as well as APC policies and procedures, • Maintains regular and predictable attendance and punctuality, • Excellent interpersonal and communication (oral and written) skills, • Excellent typing and computer navigational skills, • Experience in a call center, customer service and/or healthcare setting, • Knowledge of medical terminology and insurance, • Knowledge of customer service principles and practices, • Ability to quickly assess a request, use electronic and paper resource materials and correctly respond to a patient or customer Experience: WORKING CONDITIONS Environmental Conditions: Administrative Office Environment Physical Conditions: • Must be able to work as scheduled – typically from 8:00 – 5:00 M-F and rotating shift on Saturdays., • Must be able to sit and/or stand for prolonged periods of time, • Must be able to bend, stoop and stretch

Job DescriptionCompany Description A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from eras past, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged. Job Description Our on property (Part Time) Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at any time. Job Duties include: • Provide prompt, courteous and efficient handling of all incoming calls, keep track of guests’ requests, and follow up to ensure satisfactory service and assistance for outgoing calls., • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Receive, record, and relay messages accurately, completely, and legibly., • Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems., • Answer, record, and process all guest calls, requests, questions, or concerns., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Thank guests with genuine appreciation and provide a fond farewell., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Monitor busy or unanswered lines, check back with callers on hold to update status and offer to take a message., • Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls., • Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments.Qualifications, • 1 year experience in same or similar role., • Ability to clearly and pleasantly communicate in English, both orally and in writing., • Ability to perform assigned duties with attention to detail ., • Ability to interact in a polite, professional, and engaging manner., • Experience in a luxury environment is preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Aubergeand #AlwaysAuberge. 4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Location: This position will be working remotely on Mondays, Wednesdays, and Fridays and will be working in person at our Headquarters location in North Austin on Tuesdays and Thursdays. Schedule: Flexible availability to work an 8-hour shift during the business hours between 8:00am-6:00pm Monday through Friday and rotating Saturdays 9:00am-2:00pm to meet contact center scheduling needs. On the Contact Center team, you can expect competitive pay including a comprehensive and generous benefits and PTO package. In addition, you'll be provided with ongoing training and career growth opportunities. Our team is located at our HQ building in North Austin by the 183/Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast or lunch on Thursdays (e.g. FOOD TRUCKS!!), outdoor dining area and café with a micro market. This is a great opportunity for someone in early career, looking for a new opportunity in customer service, or an experienced customer service professional. We are looking for candidates who are committed to providing that exceptional customer service experience to our members at UHCU! In this position, you will be answering an average of 60-100 incoming calls daily, averaging a 3-5-minute talk time as well as answering member's questions via email and chat. You will provide superior customer service to our members regarding UHCU products and services. This position requires a high level of professionalism, organization, and attention to detail. You will be responsible for delivering the right solutions, including additional Credit Union products and services, to meet members' financial needs and exceed their expectations. In this role with UHCU you will get to: • Problem solve by helping members with account questions and concerns in queues., • Perform account maintenance or updates., • Use multiple systems to process a member's request., • Become a financial coach to our members by giving them guidance on the best products and services for them., • Help our members grow financially., • Be a team player and collaborate with peers and leaders to make member services better., • Complete research and resolve discrepancies as needed. Forward more complex issues or requests to Senior Contact Center Specialists as appropriate., • Maintain a high level of accuracy with minimal errors or outages., • Adhere to Contact Center Identification (ID) Verification Guidelines in order to protect our members and the Credit Union., • Excellent listening ability and strong verbal communication skills., • Ability to multitask in a fast-paced and changing team environment., • Passion for providing outstanding service by empathizing with our members., • Strong attention to detail, with a focus on accuracy and quality of work., • High school diploma or GED equivalent required., • Minimum 1-3 years of recent customer service, call center, account resolution or related experience required. Financial services and banking experience strongly preferred., • Demonstrated experience processing detailed information in an accurate and thorough manner., • Manage workflow through various customer service channels including phone queues, email, and chat functions., • Demonstrated experience and ability to work with a wide variety of internal and external clients providing effective interpersonal communication and team skills. The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.5 billion in assets, more than 77,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community. UHCU Offers: • Competitive Benefits Package, • 401(k) options (Pre-Tax or Roth), • Generous paid time off (PTO), • Tuition Reimbursement Program

David's Bridal - Retail - Customer Service [Retail Associate / Team Member] As a Customer Service Representative at David's Bridal, you'll: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person; Use all systems to manage the customer flow to deliver

Strong communication and customer service skills with the ability to manage calls efficiently and professionally. Responsible for coordinating and scheduling medical evaluations in a high-volume call center environment. Manage a high volume of inbound and outbound calls to schedule and confirm medic

Working on computers and answering phones to intake information in a busy environment. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.

As a key member of our operations, you will be responsible for managing inquiries through various channels, including phone, email, and chat. Respond to customer inquiries via phone, email, and chat promptly and professionally.

Store 2742102: 1779 Wells Branch Pkwy, Austin, Texas 78728.Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Lead Custome

As a Customer Service Representative - State Farm Agent Team Member with Bob Jennings - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help peop

Serving as the primary point of contact for both internal and external customers, providing prompt and effective support via phone and email. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

Working on computers and answering phones to intake information in a busy environment. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Build new business by completing daily call campaigns. Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

This includes but is not limited too; successfully registering, checking-in, checking-out, issuing badges to trainees, scheduling appointments; maintaining records and accounts, answering phones, and handling customer questions and requests in a timely and efficient manner. Respond to customer inqui

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. Call ce

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more. Use smartphone-based U-Scan technology to manage rentals and inventory.

Contact customers via phone and email to clarify information and details regarding messages and complaints and to help establish resolutions for any outstanding issues. Previous receptionist, data entry, customer service, or call center experience is preferred, but not required. Monitors and process

In this role, you will be the first point of contact for our clients and job seekers, providing support, answering inquiries, and ensuring an excellent customer experience. Answer and respond to customer inquiries via phone, email, and in-person. Previous experience in customer service, call center,

Working on computers and answering phones to intake information in a busy environment. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.

This role involves resolving sales settlement balance issues and commission exceptions through a high volume of inbound and outbound calls. Manage incoming and outgoing calls to resolve sales settlement and commission-related issues promptly and accurately. Handle challenging or complex caller issue

The Client Service role is a part-time position with significant autonomy to respond to client requests by email and by phone when most efficient. Complete various projects for manager that may include data entry, scheduling appointments, client calls or projects in MS Excel and Word. Initiate clien

Answer phones and greet clients.

Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Trustmark Remote Call Center Representative. About the role: Trustmark

Store 2704680: 8947 Bee Cave Rd 204, Austin, Texas 78746.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Re

Confidence in phone and face-to-face communication.

Greet and assist walk-in customers, answer phone calls, and respond to emails.

Store 2741308: 8656 Spicewood Springs Rd, Austin, Texas 78759.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Servi

As a Customer Service Representative - State Farm Agent Team Member with Marshall Kincannon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to h

We are currently looking for individuals to fulfill Part-Time and Full-Time Call Center Representative positions. Assignments are typically made depending on the ratio of candidates to jobs, skill-set, and experience.

They route calls to appropriate staff members, identify and escalate priority issues and track the nature of their calls. These informative and friendly workers answer inbound calls from the general public and election workers. Past experience in a call center, customer service, dispatcher, election

Shift, and enjoy radically affordable health insurance after 30 days.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Qualificat

Working on computers and answering phones to intake information in a busy environment. Shift Hours: PRN - As Needed, Required 48 hours a month, 24 hours on call, additional shifts to pick up. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and c

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Customer Service Representative.Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company.We have fun, and we offer personal challenges and growth.At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite

Feel free to call or text (512) 323-6400 for information.

Fast paced high volume call center environment. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment.

Ability to handle inquiries and requests in a courteous and professional manner, including calls received in crises, and/or from abusive callers. Ability to respond to inquiries from the hearing, speech, and visually impaired, as well as other physically impaired callers using appropriate equipment.

Must be able to multi-task, pay attention to detail, and have excellent customer service telephone skills. Communicate effectively with customers by email and phone. Booking calls, dispatching and assisting techs with customer information.

Hourly pay plus commission/bonus.As a Customer Service Representative - State Farm Agent Team Member with Jt Reisdorph - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer serv